Related Manuals for Dell OptiPlex 9020 AIO
Summary of Contents for Dell OptiPlex 9020 AIO
- Page 1 Dell OptiPlex 9020 AIO Owner's Manual Regulatory Model: W04C Regulatory Type: W04C002...
- Page 2 Blu-ray Disc Association (BDA) and licensed for use on discs and players. The Bluetooth word mark is a registered ® trademark and owned by the Bluetooth SIG, Inc. and any use of such mark by Dell Inc. is under license. Wi-Fi is a registered ® ®...
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Page 3: Table Of Contents
Contents 1 Working on Your Computer....................... 5 ........................5 Before Working Inside Your Computer ..............................6 Recommended Tools ............................6 Turning Off Your Computer ........................7 After Working Inside Your Computer 2 Removing and Installing Components..................9 ..............................9 System Overview ............................10 Removing the VESA Stand ............................ - Page 4 System Setup Options ..............................53 Updating the BIOS ..........................53 System and Setup Password ..................54 Assigning a System Password and Setup Password ..............54 Deleting or Changing an Existing System and/or Setup Password 4 Technical Specifications......................57 5 Contacting Dell.......................... 63...
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Page 5: Working On Your Computer
Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product. -
Page 6: Recommended Tools
CAUTION: Before touching anything inside your computer, ground yourself by touching an unpainted metal surface, such as the metal at the back of the computer. While you work, periodically touch an unpainted metal surface to dissipate static electricity, which could harm internal components. Recommended Tools The procedures in this document may require the following tools: •... -
Page 7: After Working Inside Your Computer
CAUTION: To connect a network cable, first plug the cable into the network device and then plug it into the computer. Connect any telephone or network cables to your computer. Connect your computer and all attached devices to their electrical outlets. Turn on your computer. If required, verify that the computer works correctly by running the Dell Diagnostics. -
Page 9: Removing And Installing Components
Removing and Installing Components This section provides detailed information on how to remove or install the components from your computer. System Overview Figure 1. Inside View 1. power supply unit (PSU) 5. coin-cell battery 2. camera 6. heat sink assembly 3. -
Page 10: Removing The Vesa Stand
9. WLAN card 15. converter board 10. speakers 16. power-button and on-screen display (OSD) buttons board 11. input/output (I/O) board shield 17. optical drive 12. power-supply fan 13. power-supply fan bracket 14. intrusion switch Removing the VESA Stand Before Working Inside Your Computer . Follow the procedures in Place the computer on a flat surface, display side facing downwards. -
Page 11: Installing The Vesa Stand
Remove the screws that secure the VESA stand to the computer and lift the VESA stand away from the computer. Installing the VESA Stand Align and place the VESA stand on the back of the computer. Tighten the screws that secure the VESA stand to the computer. Place and press the VESA cover on the computer, until it clicks into place. -
Page 12: Installing The Back Cover
Lift the cover and remove it from the computer using the notches near the input/output (I/O) panel. Installing the Back Cover Place the cover on the back of the computer using the notches near the input/output (I/O) panel. Tighten the screws to secure the back cover to the computer. Install the VESA stand. -
Page 13: Installing The Memory
Lift the memory shield outwards. Pry the retention clips away from the memory module until it pops-up. Lift and remove the memory module from its connector. Installing the Memory Align the notch on the memory-card with the tab in the system-board connector. Press down on the memory module until the release tabs spring back to secure them in place. -
Page 14: Installing The Vesa Mount Bracket
Installing the VESA Mount Bracket Align and place the bracket on the back of the computer. Tighten the screws that secure the VESA mount bracket to the computer. Install the: a) back cover b) VESA stand After Working Inside Your Computer . Follow the procedures in Removing the Power and On-Screen Display (OSD) Buttons Board Follow the procedures in... -
Page 15: Installing The Power And On-Screen Display (Osd) Buttons Board
Installing the Power and On-Screen Display (OSD) Buttons Board Align and place the power and on-screen display (OSD) buttons board on the computer. Connect the cable to the power and on-screen display (OSD) buttons board. Install: a) back cover b) VESA stand After Working Inside Your Computer . -
Page 16: Installing The System-Board Shield
Installing the System-Board Shield Align and place the system-board shield on the back of the computer. Tighten the screws that secure the system-board shield to the computer. Install the: a) VESA mount bracket b) back cover c) VESA stand After Working Inside Your Computer . Follow the procedures in Removing the Converter Board Before Working Inside Your Computer . -
Page 17: Installing The Converter Board
Installing the Converter Board Place the convertor board into its place. Tighten the screws to secure the converter board to the computer. Connect the backlight and converter cables to the converter board. Install the: a) back cover b) VESA stand After Working Inside Your Computer . - Page 18 Slide the optical drive outward and disconnect the optical-drive cable. Slide and lift the optical drive from the computer. Remove the screws that secure the optical-drive bracket to the optical drive. Remove the optical-drive bracket from the optical drive.
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Page 19: Installing The Optical Drive
Installing the Optical Drive Place the optical-drive bracket on the optical drive. Tighten the screws that secure the optical-drive bracket to the optical drive. Align and slide the optical drive into its slot. Connect the optical-drive cable. Tighten the screws that secure the optical drive to the computer. Install the: a) back cover b) VESA stand... -
Page 20: Installing The Hard Drive
For a 2.5–inch hard drive, remove the screws that secure the hard drive to the hard-drive bracket. Slide the hard drive from the hard-drive bracket. Remove the screws that secure the hard-drive case to the hard drive. For a 3.5–inch hard drive, remove the screws that secure the hard drive to the hard-drive bracket. Slide the hard drive from the hard-drive bracket. -
Page 21: Removing The Intrusion Switch
c) VESA stand After Working Inside Your Computer . Follow the procedures in Removing the Intrusion Switch Before Working Inside Your Computer . Follow the procedures in Remove the: a) VESA stand b) back cover c) VESA mount bracket d) system-board shield Disconnect the intrusion-switch cable from the connector on the system board. -
Page 22: Installing The Intrusion Switch
Installing the Intrusion Switch Place the intrusion switch on the computer and tighten the screw to secure it to the chassis. Thread the cable along the notches on the chassis and connect the intrusion-switch cable to the connector on the system board. -
Page 23: Installing The Wlan Card
Installing the WLAN Card Align and place the WLAN card on the WLAN adapter. Tighten the screws to secure the WLAN card to the WLAN adapter Place the WLAN card along with the WLAN adapter on its connector and tighten the screws to secure the WLAN card to the system board. -
Page 24: Removing The Processor Fan
d) VESA stand After Working Inside Your Computer . Follow the procedures in Removing the Processor Fan Before Working Inside Your Computer . Follow the procedures in Remove the: a) VESA stand b) back cover c) VESA mount bracket d) system-board shield Disconnect the processor-fan cable from the connector on the system board. -
Page 25: Installing The Power-Supply Fan
Remove the screws that secure the power-supply fan to the chassis and lift it away from the computer. Installing the Power-Supply Fan Place the power-supply fan on the computer and tighten the screws to secure it to the chassis. Align and place the fan duct from the computer. Tighten the screw that secures the fan duct to the chassis. -
Page 26: Removing The I/O Board Shield
Removing the I/O Board Shield Before Working Inside Your Computer . Follow the procedures in Remove the: a) VESA stand b) back cover c) VESA mount bracket d) power supply fan e) system-board shield Lift the I/O panel away from the computer. Remove the screws that secure the power connector to the I/O board shield. - Page 27 Flip the input/output (I/O) board shield and remove it from the computer. Disconnect the power-connector cable from the system board.
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Page 28: Installing The I/O Board Shield
Installing the I/O Board Shield Connect the power-connector cable to the system board. Place the I/O board shield on the computer. Pass the power connector and fix it to the socket. Tighten the screws that secure the I/O board shield to the chassis. -
Page 29: Installing The Power Supply Unit
Remove the screws that secure the PSU to the chassis. Lift the PSU up and remove it from the computer. Installing the Power Supply Unit Place the power supply unit on the computer. Tighten the screws to secure the power supply unit to the chassis. Thread the cable on the hooks in the computer. -
Page 30: Removing The Processor
After Working Inside Your Computer . Follow the procedures in Removing the Processor Follow the procedures in Before Working Inside Your Computer . Remove the: a) VESA stand b) back cover c) VESA mount bracket d) system-board shield e) heat-sink assembly Press the release lever down and then move it outward to release it from the retention hook that secures it. -
Page 31: Installing The Speakers
Remove the screws that secure the speakers to the chassis. Lift the speakers from the computer. Installing the Speakers Place and align the speakers on the chassis. Tighten the screws that secure the speaker to the chassis. Thread the cables on the notches. Connect the speaker cables to the system board. Install: a) system-board shield b) VESA mount bracket... -
Page 32: Removing The System Board
Removing the System Board Before Working Inside Your Computer . Follow the procedures in Remove the: a) VESA stand b) back cover c) VESA mount bracket d) system-board shield e) memory f) optical drive g) hard drive h) heat-sink assembly power supply unit input/output (I/O) board shield k) converter board... - Page 33 1. SATA ODD power connector 2. SATA HDD connector 3. SATA HDD power connector 4. SATA ODD connector 5. graphic heat sink fan connector 6. intrusion switch connector 7. processor heat sink fan connector 8. camera connector 9. coin-cell battery connector 10.
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Page 34: Installing The System Board
20. 8–pin power connector Installing the System Board Place the system board on the computer. Connect all the cables to the system board. Tighten the screws to secure the system board to the base panel. Install: a) power-supply fan b) converter board c) input/output (I/O) board shield d) power supply unit e) heat-sink assembly... -
Page 35: Installing The Heat Sink (Graphics Card)
Press and push down the screws that are connected to the system board. Remove the heat sink from the system board. Installing the Heat Sink (Graphics Card) Place the heat sink on the system board. Press the screws to lock the heat sink to its position. Connect the fan cable. -
Page 36: Removing The Antenna Module
d) input/output (I/O) board shield e) power supply unit f) heat-sink assembly g) hard drive h) optical drive memory system-board shield k) VESA mount bracket back cover m) VESA stand After Working Inside Your Computer . Follow the procedures in Removing the Antenna Module Follow the procedures in Before Working Inside Your Computer . -
Page 37: Installing The Antenna Module
Installing the Antenna Module Place the antenna module on the chassis. Thread the antenna cable around the edges of the computer. Tighten the screws to secure the antenna module to the chassis Install: a) system board b) power-supply fan c) heat-sink assembly d) power supply unit e) processor fan f) converter board... - Page 38 NOTE: These instructions are valid only for non-touch computers. For touch computers, the display panel should be disassembled in a clean-room environment. Disconnect the LVDS cable from the display panel. Remove any other cables or antennae around the edges of the base panel.
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Page 39: Installing The Display Panel
Remove the screws that secure the display bracket to the display panel. Remove the display bracket from the display panel. Installing the Display Panel Tighten the screws to secure the display bracket to the display panel. Place the display panel on the chassis. Place the base panel on the chassis. -
Page 40: Removing The Camera
f) power supply unit g) power-supply fan h) converter board power and on-screen display (OSD) buttons board intrusion switch k) hard drive optical drive m) WLAN card n) input/output (I/O) board shield o) system-board shield p) VESA mount bracket q) back cover r) VESA stand After Working Inside Your Computer . -
Page 41: Installing The Camera
Installing the Camera Tighten the screws to secure the camera to the chassis. Connect the camera cable and fix the latch. Install: a) display panel b) system board c) power-supply fan d) heat-sink assembly e) power supply unit f) processor fan g) converter board h) power and on-screen display (OSD) buttons board intrusion switch... -
Page 43: System Setup
Boot Sequence allows you to bypass the System Setup‐defined boot device order and boot directly to a specific device (for example: optical drive or hard drive). During the Power-on Self Test (POST), when the Dell logo appears, you can: •... -
Page 44: System Setup Options
Keys Navigation <Enter> Allows you to select a value in the selected field (if applicable) or follow the link in the field. Spacebar Expands or collapses a drop‐down list, if applicable. <Tab> Moves to the next focus area. NOTE: For the standard graphics browser only. <Esc>... - Page 45 Option Description • View - Enables you to view the current boot option in the computer. • Load Defaults - Restores the default settings of the computer. • Apply - Enables you to apply the settings. • Exit - Exits and starts the computer. Advanced Boot Options The Enable Legacy Option ROMs option will allow the legacy option ROMs to load, when in UEFI boot mode.
- Page 46 Option Description Boot Support is enabled, the USB Configuration This field configures the integrated USB controller. If system is allowed to boot any type of USB mass storage devices (HDD, memory key, floppy). If USB port is enabled, device attached to this port is enabled and available for operation system.
- Page 47 Option Description The drive does not have a password set by default. • Enter the old password • Enter the new password • Confirm the new password Internal HDD-4 Password Allows you to set, change, or delete the password on the computer's internal hard disk drive (HDD).
- Page 48 Option Description • Disable • Enable - This option is enabled by default • On-Silent CPU XD Support Allows you to enable or disable the execute disable mode of the processor. • Enable CPU XD Support - This option is enabled by default. OROM Keyboard Access Allows you to determine if you access the Option Read Only Memory (OROM) configuration screens via hotkeys during boot.
- Page 49 Option Description • Append from File- Adds a key to the current database from a user-selected file • Delete- Deletes the selected key • Reset All Keys- Resets to default setting • Delete All Keys- Deletes all the keys NOTE: If you disable the Custom Mode, all the changes made will be erased and the keys will restore to default settings.
- Page 50 Option Description • Power On • Last Power State Auto On Time This option sets the time of the day when you would like the system to turn on automatically. Time is kept in standard 12-hour format (hour:minutes:seconds). The startup time can be changed by typing the values in the time and A.M./P.M. fields. •...
- Page 51 Table 8. POST Behavior Option Description Numlock LED Specifies if the NumLock function can be enabled when the system boots. This option is enabled by default. Keyboard Errors Specifies whether keyboard related errors are reported when it boots. This option is enabled by default.
- Page 52 Table 11. Maintenance Option Description Service Tag Displays the service tag of your computer. Asset Tag Allows you to create a system asset tag if an asset tag is not already set. This option is not set by default. SERR Messages Controls the SERR message mechanism.
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Page 53: Updating The Bios
Restart the computer. Go to dell.com/support. If you have your computer's Service Tag or Express Service Code: NOTE: To locate the Service Tag, click Where is my Service Tag? NOTE: If you cannot find your Service Tag, click Detect Service Tag. -
Page 54: Assigning A System Password And Setup Password
Password Type Description System password Password that you must enter to log on to your system. Setup password Password that you must enter to access and make changes to the BIOS settings of your computer. CAUTION: The password features provide a basic level of security for the data on your computer. CAUTION: Anyone can access the data stored on your computer if is not locked and left unattended. - Page 55 To enter the System Setup, press <F2> immediately after a power-on or reboot. In the System BIOS or System Setup screen, select System Security and press <Enter>. The System Security screen is displayed. In the System Security screen, verify that Password Status is Unlocked. Select System Password, alter or delete the existing system password and press <Enter>...
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Page 57: Technical Specifications
Technical Specifications NOTE: Offerings may vary by region. For more information regarding the configuration of your computer, click Start (Start icon) → Help and Support, and then select the option to view information about your computer. Table 14. System Information Feature Specification Processor type... - Page 58 Table 17. Audio Feature Specification Controller Intel High Definition Audio with Waves MaxxVoice Pro Speaker single 8-ohms speakers in both the left and right speaker assembly (5 W average per channel) Internal speaker amplifier up to 15 W per channel Internal microphone support dual digital microphone Volume controls...
- Page 59 Table 22. Ports and Connectors Feature Specification Audio: • one line-out connector • one audio input/microphone port • one headphone port Network adapter one RJ45 connector USB 2.0 four USB 3.0 four Video 15-pin VGA connector HDMI one 19-pin output port Media card reader one 8-in-1 slot Table 23.
- Page 60 Feature Without Stand With Stand non-touch 70.50 mm (2.78 inches) 174.40 mm (6.87 inches) touch 72.80 mm (2.87 inches) 174.40 mm (6.87 inches) Weight: non-touch 8.10 kg to 8.76 kg (17.86 lb to 10.25 kg to 10.91 kg (22.60 lb to 24.05 lb) 19.31 lb) touch 9.19 kg to 9.84 kg (20.26 lb to...
- Page 61 Feature Specification Relative humidity (maximum): Operating 10% to 90% (non-condensing) Storage 10% to 95% (non-condensing) Maximum vibration: Operating 0.66 GRMS Storage 1.30 GRMS Maximum shock: Operating 110 G Storage 160 G Altitude: Operating –15.2 m to 3048 m (–50 to 10,000 ft) Storage –15.20 m to 10,668 m (–50 ft to 35,000 ft) Airborne contaminant level...
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Page 63: Contacting Dell
Dell product catalog. Dell provides several online and telephone-based support and service options. Availability varies by country and product, and some services may not be available in your area. To contact Dell for sales, technical support, or customer service issues: Visit dell.com/support...