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Dell OptiPlex 9010 Owner's Manual
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Dell OptiPlex 9010 Owner's Manual

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Dell OptiPlex 9010/7010 Desktop
Owner's Manual
Regulatory Model: D05D
Regulatory Type: D05D002

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Summary of Contents for Dell OptiPlex 9010

  • Page 1 Dell OptiPlex 9010/7010 Desktop Owner's Manual Regulatory Model: D05D Regulatory Type: D05D002...

  • Page 2: Notes, Cautions, And Warnings

    Blu-ray Disc Association (BDA) and licensed for use on discs and players. The Bluetooth word mark is a registered ® trademark and owned by the Bluetooth SIG, Inc. and any use of such mark by Dell Inc. is under license. Wi-Fi is a registered ® ®...

  • Page 3: Table Of Contents

    Contents Notes, Cautions, and Warnings....................2 1 Working on Your Computer.......................5 ........................5 Before Working Inside Your Computer ............................6 Turning Off Your Computer ........................6 After Working Inside Your Computer 2 Removing and Installing Components..................7 ..............................7 Recommended Tools ..............................7 Removing The Cover ..............................7 Installing The Cover ..........................8 Removing The Intrusion Switch...
  • Page 4 Deleting or Changing an Existing System and/or Setup Password ..........................49 Disabling a System Password 4 Diagnostics..........................51 ................51 Enhanced Pre-Boot System Assessment (ePSA) Diagnostics 5 Troubleshooting Your Computer.....................53 ............................53 Power LED Diagnostics ................................54 Beep Code ..............................54 Error Messages 6 Specifications..........................57 7 Contacting Dell .........................65...

  • Page 5: Working On Your Computer

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.

  • Page 6: Turning Off Your Computer

    CAUTION: To connect a network cable, first plug the cable into the network device and then plug it into the computer. Connect any telephone or network cables to your computer. Connect your computer and all attached devices to their electrical outlets. Turn on your computer. If required, verify that the computer works correctly by running the Dell Diagnostics.

  • Page 7: Removing And Installing Components

    Removing and Installing Components This section provides detailed information on how to remove or install the components from your computer. Recommended Tools The procedures in this document may require the following tools: • Small flat-blade screwdriver • Phillips screwdriver • Small plastic scribe Removing The Cover Before Working Inside Your Computer .

  • Page 8: Removing The Intrusion Switch

    Removing The Intrusion Switch Before Working Inside Your Computer . Follow the procedures in Remove the cover. Press the clip inwards to release and gently pull the intrusion cable from system board. Slide the intrusion switch outward and remove it from the chassis.

  • Page 9: Installing The Intrusion Switch

    Installing The Intrusion Switch Slide the intrusion switch toward the chassis top and secure it to place. Connect the intrusion cable to the system board. Install the cover. After Working Inside Your Computer . Follow the procedures in Removing The Wireless Local Area Network (WLAN) Card Follow the procedures in Before Working Inside Your Computer .

  • Page 10: Installing The Wlan Card

    Installing The WLAN Card Insert the WLAN card into the connector on the system board and press down until it is securely in place. Fix the latch. Place the antenna puck on the connector and tighten the screws that secure it to the computer. Install the cover.

  • Page 11: Installing The Front Bezel

    Installing The Front Bezel Insert the hooks along the bottom edge of the front panel into the slots on the chassis. Rotate the bezel toward the computer to engage the four front panel retention clips until they click into place. Install the cover.

  • Page 12: Installing The Expansion Card

    Press the release lever away from the expansion card and ease the card up and out of its connector. Installing The Expansion Card Insert the expansion card into the connector on the system board to secure it in place and press down the card retention latch downward.

  • Page 13: Removing The Memory

    NOTE: The memory sockets in your computer may be labelled differently depending on the hardware configuration. For example, A1, A2 or 1,2,3. • If the quad-rank memory modules are mixed with single or dual-rank modules, the quad-rank modules must be installed in the sockets with the white release levers.

  • Page 14: Installing The Coin-Cell Battery

    a) cover b) expansion card Carefully press the release latch away from the battery. The battery pops out from the socket, lift the coin-cell battery out of the computer. Installing The Coin-Cell Battery Place the coin cell battery into its slot on the system board. Press the coin cell battery downward until the release latch springs back into place and secures it.
  • Page 15 Remove the data cable and the power cable from the back of the hard drive. Press the blue securing bracket inward and lift the hard drive bracket out of the bay in an angle.

  • Page 16: Installing The Hard Drive

    Flex the hard drive bracket and then remove the hard drive from the bracket. Repeat the preceding steps for the second hard drive, if available. Installing The Hard Drive Insert the hard drive into the hard-drive bracket. Press both blue securing-bracket tabs inward and slide the hard drive bracket into the bay in the chassis. Connect the data cable and the power cable to the hard drive.
  • Page 17 Remove the data cable and power cable from the back of the optical drive. Lift up the optical-drive latch and then slide the optical drive towards the front of the computer.

  • Page 18: Installing The Optical Drive

    Installing The Optical Drive Push the optical drive from the front towards the back of the computer. Connect the data cable and the power cable to the optical drive. Install the front bezel. Install the cover. After Working Inside Your Computer . Follow the procedures in Removing The Speaker Before Working Inside Your Computer .

  • Page 19: Installing The Speaker

    Press down the speaker-securing tab and slide the speaker upwards to remove it. Installing The Speaker Press the speaker-securing tab and slide the speaker downward to secure it. Thread the speaker cable into the chassis clip. Connect the speaker cable to the system board. Install the cover.
  • Page 20 Press the plastic clip and disconnect the 4–pin power cable from the system board. Unthread the power cable from the chassis clips.
  • Page 21 Press and lift the 24–pin cable to disconnect it from the system board. Unthread the 24–pin power cable from the chassis clip.
  • Page 22 Unthread the power supply cables from the chassis clip. Remove the screws that secure the power supply unit to the back of the computer. Push in on the blue release tab beside the power supply, and slide the power supply towards the front of the computer.

  • Page 23: Installing The Power Supply Unit

    10. Lift the power supply out of the computer. Installing The Power Supply Unit Place the power supply in the chassis and slide towards the back of the system to secure it. Tighten the screws securing the power supply to the back of the computer. Thread the power supply cables into the chassis clips.

  • Page 24: Removing The Heat Sink

    Removing The Heat Sink Before Working Inside Your Computer . Follow the procedures in Remove the cover. Press the plastic clip and pull the heat-sink cable from the system board. Using a Phillips screwdriver, loosen the captive screws securing the heat-sink assembly to the system board and lift it away from the computer.

  • Page 25: Installing The Heat Sink

    Installing The Heat Sink Place the heat sink into the chassis. Use a Phillips screwdriver to tighten the captive screws securing the heat sink to the system board. Connect the heat sink cable to the system board. Install the cover. After Working Inside Your Computer .

  • Page 26: Installing The Processor

    Installing The Processor Insert the processor into the processor socket. Ensure the processor is properly seated. The golden triangle mark on the processor should align with the triangle mark on the system board. Gently lower the processor cover. Press the release lever down and then move it inward to secure it with the retention hook. Install the heat sink.
  • Page 27 Unthread the system-fan cable from the chassis clip. Release the system fan cables from the chassis clip.
  • Page 28 Press and disconnect the 24–pin power cable from the system board. Unthread the power cables from the chassis clip. Pry and remove the system fan away from the four grommets securing it to the computer.

  • Page 29: Installing The System Fan

    Installing The System Fan Place the system fan in the chassis. Pass the four grommets through the chassis and slide outward along the groove to secure in place. Thread the system fan connector cables to the chassis clips. Connect the system fan cable to the system board. Thread the power cables to the chassis clips.
  • Page 30 Disconnect the thermal-sensor cable from the system board. Release the thermal-sensor cable from the chassis clips. Gently press the tabs from both sides to release and remove the thermal sensor away from the chassis.

  • Page 31: Installing The Front Thermal Sensor

    Installing The Front Thermal Sensor Secure the thermal sensor to the chassis front. Thread the thermal-sensor cable into the chassis clips. Connect the thermal-sensor cable to the system board. Install the hard drive. Install the front bezel. Install the cover. After Working Inside Your Computer .
  • Page 32 Press the clips on both sides of the power switch to release it from the chassis and pull the power switch out of the computer. Slide the power-switch cable out through the front of the computer.

  • Page 33: Installing The Power Switch

    Installing The Power Switch Slide the power-switch cable in through the front of the computer. Secure the power-switch cable to the chassis. Connect the power-switch cable to the system board. Install the front bezel. Install the cover. After Working Inside Your Computer . Follow the procedures in Removing The Input/Output Panel Before Working Inside Your Computer .
  • Page 34 Unthread and release the power cable and I/O cable from the chassis clip. Press the metal clip and pull upwards to disconnect the USB 3.0 connector. Remove the screw that secures the I/O panel to the computer.

  • Page 35: Installing The Input/Output Panel

    Slide the I/O panel towards the left of the computer to release it and pull the I/O panel along with its cable out of the computer. Installing The Input/Output Panel Insert the Input/Output Board into the slot on the chassis front. Slide the Input/Output Board towards the right of the computer to secure to the chassis.
  • Page 36 Remove the screws that secure the system board to the chassis. Slide and remove the system board from the chassis.

  • Page 37: System Board Layout

    System Board Layout The following image displays the system board layout of the computer. 1. PCI Express x16 (wired as x4) connector 10. Fan Connector (Fan_CPU) 2. PCI Card connector 11. Memory Module Connectors (DIMM_1-4) 3. PCI Express x1 Card connector 12.

  • Page 38: Installing The System Board

    19. Internal USB Connector (INT_USB) 21. RTC reset jumper (RTCRST) 20. Password Jumper (PSWD) Installing The System Board Align the system board to the port connectors and place the system board in the chassis. Tighten the screws securing the system board to the chassis. Connect all the cables to the system board.

  • Page 39: System Setup

    Boot Sequence allows you to bypass the System Setup‐defined boot device order and boot directly to a specific device (for example: optical drive or hard drive). During the Power-on Self Test (POST), when the Dell logo appears, you can: •...

  • Page 40: System Setup Options

    Keys Navigation <Enter> Allows you to select a value in the selected field (if applicable) or follow the link in the field. Spacebar Expands or collapses a drop‐down list, if applicable. <Tab> Moves to the next focus area. NOTE: For the standard graphics browser only. <Esc>...
  • Page 41 Table 3. System Configuration Option Description Integrated NIC Allows you to enable or disable the integrated network card. You can set the integrated NIC to: • Disabled • Enabled • Enabled w/PXE • Enabled w/ImageServer NOTE: Depending on the computer and its installed devices, the items listed in this section may or may not appear.
  • Page 42 Option Description For Mini-Tower, Desktop, Small Form Factor the options are: • Enable Boot Support • Enable Rear Dual USB Ports • Enable Rear Quad USB Ports • Enable Front USB Ports For Ultra Small Form Factor, the options are: •...
  • Page 43 Option Description • Admin Password Min • Admin Password Max • System Password Min • System Password Max Password Bypass Allows you to bypass the System Password and the internal HDD password prompts during a system restart. • Disabled - Always prompt for the system and internal HDD password when they are set.
  • Page 44 Table 5. Performance Option Description Multi Core Support Specifies whether the process will have one or all cores enabled. The performance of some applications will improve with the additional cores. • All - Enabled by default • • Allows you to enable or disable the Intel SpeedStep mode of the processor. This Intel SpeedStep ®...
  • Page 45 Option Description This option is disabled by default. Fan Control Override Controls the speed of the system fan. This option is disabled by default. NOTE: When enabled, the fan runs at full speed. USB Wake Support This option allows you to enable USB devices to wake the computer from standby. •...
  • Page 46 Option Description • Enable Intel Virtualization Technology for Direct I/O - This option is enabled by default. Trusted Execution This option specifies whether a Measured Virtual Machine Monitor (MVMM) can utilize the additional hardware capabilities provided by Intel Trusted Execution technology.

  • Page 47: Updating The Bios

    Automatically detect my Service Tag for me b) Choose from My Products and Services List c) Choose from a list of all Dell products On the application and drivers screen, under the Operating System drop-down list, select BIOS. Identify the latest BIOS file and click Download File.

  • Page 48: Jumper Settings

    Follow the instructions on the screen. Jumper Settings To change a jumper setting, pull the plug off its pin(s) and carefully fit it down onto the pin(s) indicated on the system board. The following table displays the system board jumper settings. Table 12.

  • Page 49: Deleting Or Changing An Existing System And/Or Setup Password

    Type the system password that you entered earlier and click OK. Select Setup Password, type your system password and press <Enter> or <Tab>. A message prompts you to re-type the setup password. Type the setup password that you entered earlier and click OK. Press <Esc>...
  • Page 50 10. Install the cover. After Working on Your Computer . 11. Follow the procedures in 12. Power-on the computer. Setting up a System Password . 13. Go to the system setup, and assign a new system or setup password. See...

  • Page 51: Diagnostics

    Diagnostics If you experience a problem with your computer, run the ePSA diagnostics before contacting Dell for technical assistance. The purpose of running diagnostics is to test your computer's hardware without requiring additional equipment or risking data loss. If you are unable to fix the problem yourself, service and support personnel can use the diagnostics results to help you solve the problem.

  • Page 53: Troubleshooting Your Computer

    Troubleshooting Your Computer You can troubleshoot your computer using indicators like Diagnostic Lights, Beep Codes, and Error Messages during the operation of the computer. Power LED Diagnostics The power button LED located on the front of the chassis also functions as a bicolored diagnostic LED. The diagnostic LED is only active and visible during the POST process.

  • Page 54: Beep Code

    Alert! Previous attempts at booting this The computer failed to complete the boot routine three consecutive times for system have failed at checkpoint the same error. Contact Dell and report the checkpoint code (nnnn) to the [nnnn]. For help in resolving this support technician problem, please note this checkpoint and contact Dell Technical Support.
  • Page 55 Error Message Description Gate A20 failure One or more memory modules may be faulty or improperly seated. Reinstall the memory modules and, if necessary, replace them. General failure The operating system is unable to carry out the command. This message is usually followed by specific information—for example, Printer out of paper.
  • Page 56 The keyboard controller may be malfunctioning or a memory module may be mode loose. WARNING: Dell's Disk Monitoring During initial startup, the drive detected possible error conditions. When your System has detected that drive [0/1] on computer finishes booting, immediately back up your data and replace your the [primary/secondary] EIDE hard drive (for installation procedures, see "Adding and Removing Parts"...

  • Page 57: Specifications

    Intel Core i7 series • Intel Pentium Dual Core series • Intel Celeron series NOTE: Intel Celeron series is only available for the Dell OptiPlex 7010. Total Cache Up to 8 MB cache depending on processor type Table 15. Memory...
  • Page 58 Feature Specification • Intel HD Graphics 2500/4000 (i3/i5/i7 DC/QC Intel 7 Series Express Chipset CPU-GPU Combo) Discrete PCI Express x16 graphics adapter Table 17. Audio Feature Specification Integrated two Channel High Definition Audio Table 18. Network Feature Specification Integrated Intel 82579LM Ethernet capable of 10/100/1000 Mb/s communication Table 19.
  • Page 59 Feature Specification PCI Express x1: Mini-Tower up to three full-height cards Desktop up to three low-profile cards Small Form Factor up to two low-profile cards Ultra Small Form Factor none PCI-Express x16: Mini-Tower up to two full-height cards Desktop up to two low-profile cards Small Form Factor up to two low-profile cards Ultra Small Form Factor...
  • Page 60 Feature Specification Network Adapter one RJ45 connector Serial one 9-pin connector; 16550 C compatible Parallel one 25-pin connector (optional for mini-tower, desktop and small form factor) USB 2.0: Mini-Tower, Desktop, Small Form Factor Front Panel: two Back Panel: four Ultra Small Form Factor Front Panel: none Back Panel: two USB 3.0:...
  • Page 61 Feature Specification Mini-Tower four 7-pin connectors Desktop three 7-pin connectors Small Form Factor three 7-pin connectors Ultra Small Form Factor two 7-pin connectors Memory: Mini-Tower, Desktop, Small Form Factor four 240-pin connectors Ultra Small Form Factor two 240-pin connectors Internal USB: Mini-Tower and Desktop one 10-pin connector Small Form Factor and Ultra Small Form Factor...
  • Page 62 Feature Specification Drive activity light White light — Blinking white light indicates that the computer is reading data from or writing data to the hard drive. Back of the computer: Link integrity light on integrated network Green — a good 10 Mbps connection exists between the adapter network and the computer.
  • Page 63 Physical Height Width Depth Weight Ultra Small Form Factor 23.70 cm (9.33 inches) 6.50 cm (2.56 inches) 24.00 cm (9.45 3.30 kg (7.28 lb) inches) Table 28. Environmental Feature Specification Temperature range: Operating 10 °C to 35 °C (50 °F to 95 °F) Storage –40 °C to 65 °C (–40 °F to 149 °F) Relative humidity (maximum):...

  • Page 65: Contacting Dell

    2. Verify your country or region in the Choose a Country/Region drop-down menu at the bottom of the page. 3. Click Contact Us on the left side of the page. 4. Select the appropriate service or support link based on your need. 5. Choose the method of contacting Dell that is convenient for you.

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Optiplex 7010

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