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Dell OptiPlex 9010 Owner's Manual
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Dell OptiPlex 9010 Owner's Manual

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See also: Owner's Manual
Dell OptiPlex 9010/7010 Ultra Small Form Factor
Owner's Manual
Regulatory Model: D01U
Regulatory Type: D01U003

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Summary of Contents for Dell OptiPlex 9010

  • Page 1 Dell OptiPlex 9010/7010 Ultra Small Form Factor Owner's Manual Regulatory Model: D01U Regulatory Type: D01U003...

  • Page 2: Notes, Cautions, And Warnings

    Blu-ray Disc Association (BDA) and licensed for use on discs and players. The Bluetooth word mark is a registered ® trademark and owned by the Bluetooth SIG, Inc. and any use of such mark by Dell Inc. is under license. Wi-Fi is a registered ® ®...

  • Page 3: Table Of Contents

    Contents Notes, Cautions, and Warnings....................2 1 Working on Your Computer.......................5 ........................5 Before Working Inside Your Computer ............................6 Turning Off Your Computer ........................6 After Working Inside Your Computer 2 Removing and Installing Components..................7 ..............................7 Recommended Tools ..............................7 Removing the Cover ..............................8 Installing the Cover ............................8 Removing the Front Bezel...
  • Page 4 Deleting or Changing an Existing System and/or Setup Password ..........................43 Disabling a System Password 4 Diagnostics..........................45 ................45 Enhanced Pre-Boot System Assessment (ePSA) Diagnostics 5 Troubleshooting Your Computer.....................47 ............................47 Power LED Diagnostics ................................48 Beep Code ..............................48 Error Messages 6 Specifications..........................51 7 Contacting Dell .........................59...

  • Page 5: Working On Your Computer

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.

  • Page 6: Turning Off Your Computer

    CAUTION: To connect a network cable, first plug the cable into the network device and then plug it into the computer. Connect any telephone or network cables to your computer. Connect your computer and all attached devices to their electrical outlets. Turn on your computer. If required, verify that the computer works correctly by running the Dell Diagnostics.

  • Page 7: Removing And Installing Components

    Removing and Installing Components This section provides detailed information on how to remove or install the components from your computer. Recommended Tools The procedures in this document may require the following tools: • Small flat-blade screwdriver • Phillips screwdriver • Small plastic scribe Removing the Cover Before Working Inside Your Computer .

  • Page 8: Installing The Cover

    Installing the Cover Place the cover on the computer. Slide the computer cover towards the front of the chassis until it is fully engaged. Tighten the screw in clockwise direction to secure the computer cover. After Working Inside Your Computer . Follow the procedures in Removing the Front Bezel Before Working Inside Your Computer .

  • Page 9: Installing The Front Bezel

    Installing the Front Bezel Insert the hooks along the bottom edge of the front panel into the slots on the chassis. Rotate the bezel toward the computer to engage the front panel retention clips until they click into place. Install the cover. After Working Inside Your Computer .
  • Page 10 Lift the drive cage using the handle and flip over the drive cage. Lift the drive cage and remove the data cable and power cable from the back of the hard drive.

  • Page 11: Installing The Drive Cage

    Remove the drive cage from the computer. Installing the Drive Cage Place the drive cage on the edge of the computer near the front bezel to allow access to the cable connectors on the hard drive. Connect the data cable and power cable to the back of the hard drive. Flip over the drive cage and insert it into the chassis.

  • Page 12: Removing The Optical Drive

    Removing the Optical Drive Before Working Inside Your Computer . Follow the procedures in Remove: a) cover b) front bezel c) drive cage Press the optical-drive latch and then slide the optical drive out. Flex the optical-drive bracket and then remove the optical-drive from the bracket. Installing the Optical Drive Insert the optical drive in the optical drive bracket.

  • Page 13: Installing The Hard Drive

    Installing the Hard Drive Insert the hard drive into the hard-drive bracket. Slide the hard drive back into the drive cage. Tighten the screws to secure the hard drive to the drive cage. Install the drive cage. Install the front bezel. Install the cover.

  • Page 14: Memory Module Guidelines

    Memory Module Guidelines To ensure optimal performance of your computer, observe the following general guidelines when configuring your system memory: • Memory modules of different sizes can be mixed (for example, 2 GB and 4 GB), but all populated channels must have identical configurations.

  • Page 15: Installing The Memory

    Installing the Memory Align the notch on the memory-card with the tab on the system-board connector. Press down on the memory module until the release tabs spring back to secure it in place. Install the drive cage. Install the front bezel. Install the cover.

  • Page 16: Removing The System Fan

    Install the front bezel. Install the cover. Follow the procedures in After Working Inside Your Computer . Removing the System Fan Before Working Inside Your Computer . Follow the procedures in Remove: a) cover b) front bezel c) drive cage Disconnect and unthread the system-fan cable from the system board.

  • Page 17: Installing The System Fan

    Remove the fan from the chassis. Installing the System Fan Place the system fan in the chassis. Tighten the screws that secure the fan to the chassis. Thread the system fan connector cables to the chassis clips. Connect the system fan cable to the system board. Install the drive cage.
  • Page 18 Pull out the speaker cable from beneath the system fan cable and Wireless Local Area Network (WLAN) antennae (if installed). Release the latch and rotate the speaker. Remove the speaker from the chassis.

  • Page 19: Installing The Internal Speaker

    Installing the Internal Speaker Place the speaker on the appropriate location of the rear end of the chassis. Rotate until the latch is secured in place. Route the speaker cable beneath the system fan cable and Wireless Local Area network (WLAN) antennae (if installed).

  • Page 20: Installing The Power Switch

    Remove the screw and pull the power switch board out of the computer. Installing the Power Switch Slide the power-switch through the front of the computer and tighten the screw. Connect the power-switch cable to the chassis. Install the drive cage. Install the front bezel.

  • Page 21: Installing The Input/Output(I/O) Panel

    Remove the screws that secures the I/O panel to the computer. Slide the I/O panel towards the left of the computer to release it and pull the I/O panel along with its cable out of the computer. Remove the screws that secure the I/O panel to the frame. Installing the Input/Output(I/O) Panel Align the Input/Output panel with the Input/Output frame and tighten the screws to secure the Input/Output panel.

  • Page 22: Removing The Power Supply Unit

    Use a screwdriver to tighten the screws to secure the Input/Output panel to the computer. Connect the Input/Output panel data cable to the system board. Install the drive cage. Install the front bezel. Install the cover. After Working Inside Your Computer . Follow the procedures in Removing the Power Supply Unit Before Working Inside Your Computer .

  • Page 23: Installing The Power Supply Unit

    Remove the screws that secures the power supply to the chassis. Slide the power supply inward and lift the power supply unit out of the computer. Installing the Power Supply Unit Place the power supply in the chassis and slide outward to secure it. Tighten the screws that secure the power supply to the back of the computer.

  • Page 24: Removing The Heat Sink

    Connect the cables to the system board. Install the heat sink. Install the intrusion switch. Install the drive cage. Install the front bezel. Install the cover. After Working Inside Your Computer . 10. Follow the procedures in Removing the Heat Sink Before Working Inside Your Computer .
  • Page 25 Press the release lever down and outward to release the fan retention hook. Lift the top portion of the heat sink/fan assembly. Loosen the captive screws that secure the heat sink/fan assembly to the system board. Lift the heat sink/fan assembly, and remove it from the computer.

  • Page 26: Installing The Heat Sink

    Lay the assembly with the fan facing downward, and with the thermal grease facing upward. Installing the Heat Sink Place the heat sink into the chassis. Tighten the captive screws to secure the heat sink to the system board. Press the release lever down and inwards to secure the fan retention hook. Connect the heat sink cable to the system board.

  • Page 27: Installing The Processor

    Installing the Processor Insert the processor into the processor socket. Ensure the processor is properly seated. Press the release lever down and then move it inward to secure it with the retention hook. Install the heat sink. Install the drive cage. Install the front bezel.
  • Page 28 Remove the screws that secure the system board to the chassis. Remove the 7–mm hex screw from the system board.
  • Page 29 Slide the system board towards the front of the computer and remove.

  • Page 30: System Board Layout

    System Board Layout The following image displays the system board layout. 1. memory module connectors 10. real time clock reset jumper 2. internal speaker cable 11. SATA 0 connector 3. USB audio connector 12. power supply cable 4. CPU fan connector 13.
  • Page 31 Install the memory. Install the processor. Install the heat sink. 10. Install the power supply. 11. Install the system fan. 12. Install the drive cage. 13. Install the front bezel. 14. Install the cover. After Working Inside Your Computer . 15.

  • Page 33: System Setup

    Boot Sequence allows you to bypass the System Setup‐defined boot device order and boot directly to a specific device (for example: optical drive or hard drive). During the Power-on Self Test (POST), when the Dell logo appears, you can: •...

  • Page 34: System Setup Options

    Keys Navigation <Enter> Allows you to select a value in the selected field (if applicable) or follow the link in the field. Spacebar Expands or collapses a drop‐down list, if applicable. <Tab> Moves to the next focus area. NOTE: For the standard graphics browser only. <Esc>...
  • Page 35 Table 3. System Configuration Option Description Integrated NIC Allows you to enable or disable the integrated network card. You can set the integrated NIC to: • Disabled • Enabled • Enabled w/PXE • Enabled w/ImageServer NOTE: Depending on the computer and its installed devices, the items listed in this section may or may not appear.
  • Page 36 Option Description For Mini-Tower, Desktop, Small Form Factor the options are: • Enable Boot Support • Enable Rear Dual USB Ports • Enable Rear Quad USB Ports • Enable Front USB Ports For Ultra Small Form Factor, the options are: •...
  • Page 37 Option Description • Admin Password Min • Admin Password Max • System Password Min • System Password Max Password Bypass Allows you to bypass the System Password and the internal HDD password prompts during a system restart. • Disabled - Always prompt for the system and internal HDD password when they are set.
  • Page 38 Table 5. Performance Option Description Multi Core Support Specifies whether the process will have one or all cores enabled. The performance of some applications will improve with the additional cores. • All - Enabled by default • • Allows you to enable or disable the Intel SpeedStep mode of the processor. This Intel SpeedStep ®...
  • Page 39 Option Description This option is disabled by default. Fan Control Override Controls the speed of the system fan. This option is disabled by default. NOTE: When enabled, the fan runs at full speed. USB Wake Support This option allows you to enable USB devices to wake the computer from standby. •...
  • Page 40 Option Description • Enable Intel Virtualization Technology for Direct I/O - This option is enabled by default. Trusted Execution This option specifies whether a Measured Virtual Machine Monitor (MVMM) can utilize the additional hardware capabilities provided by Intel Trusted Execution technology.

  • Page 41: Updating The Bios

    Automatically detect my Service Tag for me b) Choose from My Products and Services List c) Choose from a list of all Dell products On the application and drivers screen, under the Operating System drop-down list, select BIOS. Identify the latest BIOS file and click Download File.

  • Page 42: Jumper Settings

    Follow the instructions on the screen. Jumper Settings To change a jumper setting, pull the plug off its pin(s) and carefully fit it down onto the pin(s) indicated on the system board. The following table displays the system board jumper settings. Table 12.

  • Page 43: Deleting Or Changing An Existing System And/Or Setup Password

    Type the system password that you entered earlier and click OK. Select Setup Password, type your system password and press <Enter> or <Tab>. A message prompts you to re-type the setup password. Type the setup password that you entered earlier and click OK. Press <Esc>...
  • Page 44 10. Install the cover. After Working on Your Computer . 11. Follow the procedures in 12. Power-on the computer. Setting up a System Password . 13. Go to the system setup, and assign a new system or setup password. See...

  • Page 45: Diagnostics

    Diagnostics If you experience a problem with your computer, run the ePSA diagnostics before contacting Dell for technical assistance. The purpose of running diagnostics is to test your computer's hardware without requiring additional equipment or risking data loss. If you are unable to fix the problem yourself, service and support personnel can use the diagnostics results to help you solve the problem.

  • Page 47: Troubleshooting Your Computer

    Troubleshooting Your Computer You can troubleshoot your computer using indicators like Diagnostic Lights, Beep Codes, and Error Messages during the operation of the computer. Power LED Diagnostics The power button LED located on the front of the chassis also functions as a bicolored diagnostic LED. The diagnostic LED is only active and visible during the POST process.

  • Page 48: Beep Code

    Alert! Previous attempts at booting this The computer failed to complete the boot routine three consecutive times for system have failed at checkpoint the same error. Contact Dell and report the checkpoint code (nnnn) to the [nnnn]. For help in resolving this support technician problem, please note this checkpoint and contact Dell Technical Support.
  • Page 49 Error Message Description Gate A20 failure One or more memory modules may be faulty or improperly seated. Reinstall the memory modules and, if necessary, replace them. General failure The operating system is unable to carry out the command. This message is usually followed by specific information—for example, Printer out of paper.
  • Page 50 The keyboard controller may be malfunctioning or a memory module may be mode loose. WARNING: Dell's Disk Monitoring During initial startup, the drive detected possible error conditions. When your System has detected that drive [0/1] on computer finishes booting, immediately back up your data and replace your the [primary/secondary] EIDE hard drive (for installation procedures, see "Adding and Removing Parts"...

  • Page 51: Specifications

    Intel Core i7 series • Intel Pentium Dual Core series • Intel Celeron series NOTE: Intel Celeron series is only available for the Dell OptiPlex 7010. Total Cache Up to 8 MB cache depending on processor type Table 15. Memory...
  • Page 52 Feature Specification • Intel HD Graphics 2500/4000 (i3/i5/i7 DC/QC Intel 7 Series Express Chipset CPU-GPU Combo) Discrete PCI Express x16 graphics adapter Table 17. Audio Feature Specification Integrated two Channel High Definition Audio Table 18. Network Feature Specification Integrated Intel 82579LM Ethernet capable of 10/100/1000 Mb/s communication Table 19.
  • Page 53 Feature Specification PCI Express x1: Mini-Tower up to three full-height cards Desktop up to three low-profile cards Small Form Factor up to two low-profile cards Ultra Small Form Factor none PCI-Express x16: Mini-Tower up to two full-height cards Desktop up to two low-profile cards Small Form Factor up to two low-profile cards Ultra Small Form Factor...
  • Page 54 Feature Specification Network Adapter one RJ45 connector Serial one 9-pin connector; 16550 C compatible Parallel one 25-pin connector (optional for mini-tower, desktop and small form factor) USB 2.0: Mini-Tower, Desktop, Small Form Factor Front Panel: 2 Back Panel: 4 Ultra Small Form Factor Front Panel: none Back Panel: 2 USB 3.0:...
  • Page 55 Feature Specification Mini-Tower four 7-pin connectors Desktop three 7-pin connectors Small Form Factor three 7-pin connectors Ultra Small Form Factor two 7-pin connectors Memory: Mini-Tower, Desktop, Small Form Factor four 240-pin connectors Ultra Small Form Factor two 240-pin connectors Internal USB: Mini-Tower and Desktop one 10-pin connector Small Form Factor and Ultra Small Form Factor none...
  • Page 56 Feature Specification Link integrity light on integrated network Green — a good 10 Mbps connection exists between the adapter network and the computer. Orange — a good 100 Mbps connection exists between the network and the computer. Yellow — a good 1000 Mbps connection exists between the network and the computer.
  • Page 57 Table 28. Environmental Feature Specification Temperature range: Operating 10 °C to 35 °C (50 °F to 95 °F) Storage –40 °C to 65 °C (–40 °F to 149 °F) Relative humidity (maximum): Operating 20% to 80% (non-condensing) Storage 5% to 95% (non-condensing) Maximum vibration: Operating 0.26 GRMS...

  • Page 59: Contacting Dell

    2. Verify your country or region in the Choose a Country/Region drop-down menu at the bottom of the page. 3. Click Contact Us on the left side of the page. 4. Select the appropriate service or support link based on your need. 5. Choose the method of contacting Dell that is convenient for you.

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Optiplex 7010

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