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Dell UltraSharp U2419HS User Manual
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Dell UltraSharp U2419HS User Manual

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Dell UltraSharp
U2419HS/U2719DS
User's Guide
Model: U2419HS/U2719DS
Regulatory model: U2419HSt/U2719DSt

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Summary of Contents for Dell UltraSharp U2419HS

  • Page 1 Dell UltraSharp U2419HS/U2719DS User’s Guide Model: U2419HS/U2719DS Regulatory model: U2419HSt/U2719DSt...
  • Page 2 WARNING: A WARNING indicates a potential for property damage, personal injury, or death. Copyright © 2018 Dell Inc. or its subsidiaries. All rights reserved. Dell, EMC, and other trademarks are trademarks of Dell Inc. or its subsidiaries. Other trademarks may be trademarks of their respective owners.

  • Page 3: Table Of Contents

    Contents About Your Monitor ....... . .5 Package Contents Product Features Identifying Parts and Controls Monitor Specifications Plug-and-Play...
  • Page 4 Appendix.........50 Safety Instructions FCC Notices (U S only) and Other Regulatory Information Contacting Dell Setting Up Your Monitor Maintenance Guidelines...

  • Page 5: About Your Monitor

    Package Contents Your monitor ships with the components shown below. Make sure that you have received all the components and Contact Dell if something is missing. NOTE: Some items may be optional and may not ship with your monitor. Some features or media may not be available in certain countries.

  • Page 6: Product Features

    • Factory Calibration Report Product Features The Dell UltraSharp U2419HS/U2719DS monitor has an active matrix, thinfilm transistor (TFT), liquid crystal display (LCD), and LED backlight. The monitor features include: • U2419HS: 60.47 cm (23.8-inch) active area display (Measured diagonally) 1920 x 1080 (16:9) resolution, plus full-screen support for lower resolutions.

  • Page 7: Identifying Parts And Controls

    Identifying Parts and Controls Front view Label Description Function buttons (For more information, see Operating the Monitor) Power on/off button (with LED indicator) About Your Monitor...
  • Page 8 Security lock slot Secures monitor with security cable lock (sold separately). Barcode, serial number, and Service Refer to this label if you need to contact Dell Tag label for technical support. Cable management slot Use to organize cables by placing them through the slot.
  • Page 9 Bottom View 2 3 4 56 7 Label Description AC power connector To connect the monitor power cable. HDMI connector Connect your computer with HDMI cable (optional). DP connector (in) Connect your computer with DP cable. DP connector (out) DP output for MST (multi-stream transport) capable monitor.

  • Page 10: Monitor Specifications

    Monitor Specifications Model U2419HS U2719DS Screen type Active matrix - TFT LCD Active matrix - TFT LCD Panel Type In-plane switching Technology In-plane switching Technology Aspect ratio 16:9 16:9 Viewable image dimensions Diagonal 60.47 cm (23.8 inches) 68.47 cm (27 inches) Active Area Horizontal 527.04 mm (20.75 inches)
  • Page 11 Tilt -5° to 21° -5° to 21° Swivel -40° to 40° -40° to 40° Cable management Dell Display Manager Easy Arrange Easy Arrange (DDM)Compatibility and other key features and other key features Security Security lock slot (cable lock Security lock slot (cable lock...
  • Page 12 Preset Display Modes U2419HS Display Mode Horizontal Vertical Pixel Clock Sync Polarity Frequency Frequency (MHz) (Horizontal/ (kHz) (Hz) Vertical) 720 x 400 31.5 70.0 28.3 VESA, 640 x 480 31.5 60.0 25.2 VESA, 640 x 480 37.5 75.0 31.5 VESA, 800 x 600 37.9 60.3 40.0...
  • Page 13 MST Multi-Stream Transport (MST) Modes U2419HS MST Source Monitor Maximum number of external monitors that can be supported. 1920 x 1080/60 Hz 1920 x 1080/60 Hz NOTE: Maximum external monitor resolution supported is 1920 x 1080 60Hz only. U2719DS MST Source Monitor Maximum number of external monitors that can be supported.
  • Page 14 Physical Characteristics Model U2419HS U2719DS Connector type • DP connector (include DP • DP connector (include DP in and DP out) in and DP out) • HDMI connector • HDMI connector • Audio line-out • Audio line-out • USB 3.0 upstream port • USB 3.0 upstream port connector connector • USB 3.0 downstream port • USB 3.0 downstream port...
  • Page 15 Weight without stand 3.14 kg (6.92 lb) 3.92 kg (8.64 lb) assembly (For wall mount or VESA mount considerations - no cables) Weight of stand assembly 1.59 kg (3.50 lb) 1.72 kg (3.79 lb) Environmental Characteristics Model U2419HS/U2719DS Compliant Standards • ENERGY STAR certified Monitor • RoHS Compliant • BFR/PVC Free monitor (excluding external cables)
  • Page 16 Power Management Modes If you have VESA’s DPM-compliant video card or software installed in your PC, the monitor can automatically reduce its power consumption when not in use. This is referred to as power save mode*. If the computer detects input from the keyboard, mouse, or other input devices, the monitor automatically resumes functioning.
  • Page 17 The OSD operates only in the normal operation mode. If you press any button in the active- off mode, one of the following message is displayed: Dell UltraSharp 24 Monitor No DP signal from your device. Press any key on the keyboard or move the mouse to wake it up.
  • Page 18 Pin Assignments DP connector (in) Pin number 20-pin side of the connected signal cable ML3(n) ML3(p) ML2(n) ML2(p) ML1(n) ML1(p) ML0(n) ML0(p) CONFIG1 CONFIG2 AUX CH (p) AUX CH (n) Hot Plug Detect Return DP_PWR About Your Monitor...
  • Page 19 DP connector (out) Pin number 20-pin side of the connected signal cable ML0(p) ML0(n) ML1(p) ML1(n) ML2(p) ML2(n) ML3(p) ML3(n) CONFIG1 CONFIG2 AUX CH(p) AUX CH(n) Hot Plug Detect Return DP_PWR About Your Monitor...
  • Page 20 HDMI connector Pin number 19-pin side of the connected signal cable TMDS DATA 2+ TMDS DATA 2 SHIELD TMDS DATA 2- TMDS DATA 1+ TMDS DATA 1 SHIELD TMDS DATA 1- TMDS DATA 0+ TMDS DATA 0 SHIELD TMDS DATA 0- TMDS CLOCK+ TMDS CLOCK SHIELD TMDS CLOCK-...
  • Page 21 Universal Serial Bus (USB) This section gives you information about the USB ports available on your monitor. NOTE: Up to 2 A on USB downstream port (port with battery icon) with BC 1.2 compliance devices; up to 0.9 A on the other 2 USB downstream ports. Your computer has the following USB ports: • 1 upstream - bottom • 4 downstream - 2 at left side, 2 at bottom...

  • Page 22: Plug-And-Play

    During the LCD monitor manufacturing process, it is not uncommon for one or more pixels to become fixed in an unchanging state which are hard to see and do not affect the display quality or usability. For more information on LCD Monitor Pixel Policy, see Dell support site at: http://www.dell.com/support/monitors.

  • Page 23: Setting Up The Monitor

    Setting Up the Monitor Attaching the Stand NOTE: The stand riser and stand base are detached when the monitor is shipped from the factory. NOTE: The procedure below is applicable for the default stand. If you purchased any other stand, see the documentation shipped with the stand to set it up. CAUTION: Place monitor of a flat, clean, and soft surface to avoid scratching the display panel.
  • Page 24 1 Remove the monitor protective cover and place the monitor with its front facing downward on it. 2 Insert the two tabs on the upper part of the stand to the groove on the back of the monitor. 3 Press the stand down till it snaps into its place. Setting Up the Monitor...

  • Page 25: Using The Tilt, Swivel, And Vertical Extension

    90° 90° NOTE: To use the Display Rotation function (Landscape versus Portrait view) with your Dell computer, you require an updated graphics driver that is not included with this monitor. To download the graphics driver, go to www.dell.com/support and see the Download section for Video Drivers for latest driver updates.

  • Page 26: Adjusting The Rotation Display Settings Of Your System

    After you have rotated your monitor, you need to complete the procedure below to adjust the Rotation Display Settings of your System. NOTE: If you are using the monitor with a non-Dell computer, you need to go the graphics driver website or your computer manufacturer website for information on rotating the ’contents’...
  • Page 27 Connecting the HDMI cable (optional) HDMI HDMI Connecting the DP cable Setting Up the Monitor...
  • Page 28 Connecting the monitor for DP Multi-Stream Transport (MST) function DP in DP out DP in NOTE: Supports the DP MST feature. To make use of this feature, your PC Graphics Card must be certified to DP1.2 with MST option. NOTE: Remove the rubber plug when using DP out connector. Connecting the USB cable Setting Up the Monitor...

  • Page 29: Organizing Your Cables

    Organizing Your Cables After attaching all necessary cables to your monitor and computer, (see Connect- ing Your Monitor for cable attachment) organize all cables as shown above. Removing the Monitor Stand CAUTION: To prevent scratches on the LCD screen while removing the stand, make sure that the monitor is placed on a soft, clean surface.

  • Page 30: Wall Mounting (Optional)

    Wall Mounting (Optional) NOTE: Use M4 x 10 mm screws to connect the monitor to the wall-mounting kit. Refer to the instructions that come with the VESA-compatible wall mounting kit. 1 Place the monitor on a soft cloth or cushion on a stable, flat table. 2 Remove the stand.

  • Page 31: Operating The Monitor

    Operating the Monitor Turning on the Monitor Press the button to turn on the monitor. Using the Front Panel Controls Use the control buttons on the front of the monitor to adjust the characteristics of the image being displayed. As you use these buttons to adjust the controls, an OSD shows the numeric values of the characteristics as they change.
  • Page 32 The following table describes the front panel buttons: Front-Panel Button Description Use this button to choose from a list of preset color modes. Shortcut key: Preset Modes Use this button to choose from a list of Input Source. Shortcut key: Input Source Use this menu button to launch the on-screen display (OSD) and select the OSD menu.
  • Page 33 Front-Panel Button Use the buttons on the front of the monitor to adjust the image settings. Front Panel Button Description Use the Up (increase) and Down (decrease) keys to adjust items in the OSD menu. Down Use the OK button to confirm your selection. Use the Back button to go back to the previous menu.

  • Page 34: Using The On-Screen Display (Osd) Menu

    OSD menu, exit the OSD menu, or wait for the OSD menu to disappear. 1 Press the button to launch the OSD menu and display the main menu. Dell UltraSharp 24/27 Monitor Brightness/Contrast Input Source Color 75 %...
  • Page 35 Icon Menu and Description Submenus Brightness/ Use this menu to activate Brightness/Contrast adjustment. Contrast Dell UltraSharp 24/27 Monitor Brightness/Contrast Input Source Color 75 % Display Menu 75 % Personalize Others Brightness Brightness adjusts the luminance of the backlight (minimum 0; maximum 100).
  • Page 36 Reset Input Resets your monitor’s Input Source settings to the factory Source defaults. Color Use the Color menu to adjust the color setting mode. Dell UltraSharp 24/27 Monitor Brightness/Contrast Preset Modes Standard Input Source Input Color Format Color...
  • Page 37 Menu and Description Submenus Preset Modes When you select Preset Modes, you can choose Standard, ComfortView, Multiscreen Match, Movie, Game, Color Temp. or Custom Color from the list. Dell UltraSharp 24/27 Monitor Brightness/Contrast Preset Modes Standard Input Source Input Color Format...
  • Page 38 • RGB: Select this option if your monitor is connected to a computer (or DVD player) using the HDMI, DP cable. • YPbPr: Select this option if your DVD player supports only YPbPr output. Dell UltraSharp 24/27 Monitor Brightness/Contrast Preset Modes Input Source...
  • Page 39 Icon Menu and Description Submenus Display Use the Display menu to adjust image. Dell UltraSharp 24/27 Monitor Brightness/Contrast Aspect Ratio Wide 16:9 Input Source Sharpness Color Response Time Normal Display Menu Reset Display Personalize Others Aspect Ratio Adjust the image ratio to Wide 16:9, Auto Resize, 4:3, 1:1.
  • Page 40 5 to 60 seconds. Reset Menu Restore the menu settings to factory defaults. Personalize Select from Preset Modes, Brightness/Contrast, Input Source, Aspect Ratio,Rotation set as shortcut key. Dell UltraSharp 24/27 Monitor Brightness/Contrast Shortcut Key 1 Preset Modes Input Source Shortcut Key 2...
  • Page 41 Icon Menu and Description Submenus Other Dell UltraSharp 24/27 Monitor Brightness/Contrast Display Info Input Source DDC/CI Color LCD Conditioning Display Firmware 33T101 Menu Service Tag CN073K0 Personalize Reset Others Others Factory Reset Select this option to adjust the OSD settings, such as the DDC/CI, LCD conditioning, and so on.
  • Page 42 Submenus Helps reduce minor cases of image retention. Depending on the Conditioning degree of image retention, the program may take some time to run. Select On to start the process. Dell UltraSharp 24/27 Monitor Brightness/Contrast Display Info Input Source DDC/CI...
  • Page 43 When the monitor does not support a particular resolution mode, you can see the following message: U2419HS U2719DS Dell UltraSharp 24 Monitor Dell UltraSharp 27 Monitor The current input timing is not supported by the monitor display. Please The current input timing is not supported by the monitor display. Please...
  • Page 44 If you press any button other than the power button, the following messages will appear depending on the selected input: U2419HS U2719DS Dell UltraSharp 24 Monitor Dell UltraSharp 27 Monitor No DP signal from your device. No DP signal from your device.

  • Page 45: Troubleshooting

    Also, depending upon the selected input, one of the dialogs shown below will continuously scroll through the screen. U2419HS U2719DS Dell UltraSharp 24 Monitor Dell UltraSharp 27 Monitor No DP Cable No DP Cable The display will go into Power Save Mode in 4 minutes.

  • Page 46: Built-In Diagnostics

    Built-in Diagnostics Your monitor has a built-in diagnostic tool that helps you determine if the screen abnormality you are experiencing is an inherent problem with your monitor, or with your computer and video card. NOTE: You can run the built-in diagnostics only when the video cable is unplugged and the monitor is in self-test mode.

  • Page 47: Common Problems

    Input Source menu. Missing Pixels LCD screen has • Cycle power on-off. spots • Pixel that is permanently off is a natural defect that canoccur in LCD technology. • For more information on Dell Monitor Quality and Pixel Policy, see Dell Support site at: http://www.dell.com/support/monitors. Stuck-on Pixels LCD screen has • Cycle power On-Off. bright spots • Pixel that is permanently off is a natural defect that canoccur in LCD technology. • For more information on Dell Monitor Quality and PixelPolicy, see Dell Support site at: http://www.dell.com/support/monitors.
  • Page 48 Common What You Possible Solutions Symptoms Experience Missing Color Picture missing • Perform monitor self-test. color • Ensure that the video cable connecting the monitor to the computer is connected properly and is secure. • Check for bent or broken pins in the video cable connector.

  • Page 49: Product Specific Problems

    Product Specific Problems Specific What You Possible Solutions Symptoms Experience Screen image is Image is • Check the Aspect Ratio setting in the Display too small centered on menu OSD. screen, but does • Reset the monitor to factory settings. not fill entire viewing area No Input Signal No picture, the...

  • Page 50: Appendix

    Contacting Dell NOTE: If you do not have an active Internet connection, you can find contact information on your purchase invoice, packing slip, bill, or Dell product catalog. Dell provides several online and telephone-based support and service options. Availability varies by country and product, and some services may not be available in your area.

  • Page 51: Setting Up Your Monitor

    1920 x 1080 (U2419HS)/2560 x 1440 (U2719DS) again. NOTE: If you are unable to set the resolution to 1920 x 1080 (U2419HS) /2560 x 1440 (U2719DS), please contact Dell to inquire about a graphics adapter that supports these resolutions. Appendix...
  • Page 52 Non-Dell computer In Windows Vista, Windows 7, Windows 8 or Windows 8.1: 1 For Windows 8 or Windows 8.1 only, select the Desktop tile to switch to classic desktop. 2 Right-click on the desktop and click Personalization. 3 Click Change Display Settings.

  • Page 53: Maintenance Guidelines

    Maintenance Guidelines Cleaning Your Monitor WARNING: Before cleaning the monitor, unplug the monitor power cable from the electrical outlet. CAUTION: Read and follow the Safety Instructions before cleaning the monitor. For best practices, follow these instructions in the list below while unpacking, cleaning, or handling your monitor: • To clean your anti-static screen, lightly dampen a soft, clean cloth with water.

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