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Table of Contents
Related Manuals for Dell UltraSharp U2417HA
Summary of Contents for Dell UltraSharp U2417HA
- Page 1 Dell UltraSharp U2417HA User’s Guide Model: U2417HA Regulatory model: U2417Ht...
- Page 2 Copyright © 2016 Dell Inc. All rights reserved. This product is protected by U.S. and international copyright and intellectual property laws. Dell™ and the Dell logo are trademarks of Dell Inc. in the United States and/or other jurisdictions. All other marks and names mentioned herein may be trademarks of their respective companies.
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Page 3: Table Of Contents
Contents About Your Monitor ........5 Package Contents . - Page 4 FCC Notices (U.S. only) and Other Regulatory Information ..59 Contacting Dell ........59 Setting Up Your Monitor .
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Page 5: About Your Monitor
Package Contents Your monitor ships with the components shown below. Make sure that you have received all the components and contact Dell if something is missing. NOTE: Some items may be optional and may not ship with your monitor. Some features or media may not be available in certain countries. -
Page 6: Product Features
• Factory Calibration Report Product Features The Dell UltraSharp U2417HA monitor has an active matrix, thinfilm transistor (TFT), liquid crystal display (LCD), and LED backlight. The monitor features include: • 60.47 cm (23.8-inch) active area display (Measured diagonally) 1920 x 1080 resolution, plus full-screen support for lower resolutions. -
Page 7: Identifying Parts And Controls
Identifying Parts and Controls Front view Label Description Function buttons (For more information, see Operating the Monitor) Power on/off button (with LED indicator) About Your Monitor... -
Page 8: Back View
(sold separately). Barcode, serial number, and Service Refer to this label if you need to contact Tag label Dell for technical support. NOTE: All except APJ having service tag. Arm cover Remove the cover to access the cable management compartment. -
Page 9: Bottom View
Bottom View Label Description AC power connector To connect the monitor power cable. HDMI/MHL connector Connect your computer with HDMI cable or MHL devices with MHL cable (optional). DP connector (in) Connect your computer with DP cable. mDP connector (in) Connect your computer with mDP to DP cable. -
Page 10: Monitor Specifications
Monitor Specifications Flat Panel Specifications Screen type Active matrix - TFT LCD Panel type In-plane switching (IPS) Viewable image Diagonal 60.47 cm (23.80 inches) Active Area Horizontal 527.04 mm (20.75 inches) Vertical 296.46 mm (11.67 inches) Area 156246.28 mm (242.18 inches Pixel pitch 0.2745 mm x 0.2745 mm Viewing angle... -
Page 11: Preset Display Modes
Preset Display Modes Display Mode Horizontal Vertical Pixel Clock Sync Polarity Frequency Frequency (MHz) (Horizontal/ (kHz) (Hz) Vertical) 720 x 400 31.5 70.0 28.3 VESA, 640 x 480 31.5 60.0 25.2 VESA, 640 x 480 37.5 75.0 31.5 VESA, 800 x 600 37.9 60.3 40.0... -
Page 12: Electrical Specifications
MST Multi-Stream Transport (MST) Modes MST Source Monitor Maximum number of external monitor that can be supported 1920 x 1080/60 Hz 1920 x 1080/60 Hz NOTE: Maximum external monitor resolution supported is 1920x1080 60Hz only. Electrical Specifications Video input signals • Digital video signal for each differential line Per differential line at 100 ohm impedance • DP/HDMI/MHL signal input support... -
Page 13: Environmental Characteristics
Arm dimensions Height 441.6 mm (17.39 inches) Width 121.6 mm (4.79 inches) Depth 384.3 mm (15.13 inches) Weight Weight with packaging 8.2 kg (18.08 lb) Weight with arm assembly and 5.9 kg (13.01 lb) cables Weight without arm assembly 3.2 kg (7.05 lb) (For wall mount or VESA mount considerations - no cables) -
Page 14: Power Management Modes
Power Management Modes If you have VESA’s DPM-compliant video card or software installed in your PC, the monitor can automatically reduce its power consumption when not in use. This is referred to as power save mode*. If the computer detects input from the keyboard, mouse, or other input devices, the monitor automatically resumes functioning. -
Page 15: Pin Assignments
Pin Assignments DP connector (in) Pin number 20-pin side of the connected signal cable ML3(n) ML3(p) ML2(n) ML2(p) ML1(u) ML1(p) ML0(n) ML0(p) CONFIG1 CONFIG2 AUX CH (p) AUX CH (n) Hot Plug Detect Return DP_PWR About Your Monitor... - Page 16 DP connector (out) Pin number 20-pin side of the connected signal cable ML0(p) ML0(n) ML1(p) ML1(n) ML2(p) ML2(n) ML3(p) ML3(n) CONFIG1 CONFIG2 AUX CH(p) AUX CH(n) Hot Plug Detect Return DP_PWR About Your Monitor...
- Page 17 mDP connector Pin number 20-pin side of the connected signal cable Hot Plug Detect ML3 (n) CONFIG1 ML3 (p) CONFIG2 ML2 (n) ML0 (p) ML2 (p) ML0 (p) ML1 (n) AUX (p) ML1 (p) AUX (n) DP_PWR About Your Monitor...
- Page 18 HDMI connector Pin number 19-pin side of the connected signal cable TMDS DATA 2+ TMDS DATA 2 SHIELD TMDS DATA 2- TMDS DATA 1+ TMDS DATA 1 SHIELD TMDS DATA 1- TMDS DATA 0+ TMDS DATA 0 SHIELD TMDS DATA 0- TMDS CLOCK+ TMDS CLOCK SHIELD TMDS CLOCK-...
- Page 19 MHL connector Pin number 19-pin side of the connected signal cable CD_SENSE TMDS_GND MHL+ MHL_Shield MHL- TMDS_GND CD_PULLUP VBUS_CBUS_GND VBUS CBUS 2Shell Shield About Your Monitor...
- Page 20 Universal Serial Bus (USB) This section gives you information about the USB ports available on your monitor. NOTE: Up to 2 A on USB downstream port (port with lightning icon) with BC 1.2 compliance devices; up to 0.9 A on the other 3 USB downstream ports. Your computer has the following USB ports: • 1 upstream - bottom • 4 downstream - 2 at left side, 2 at bottom...
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Page 21: Plug-And-Play
During the LCD monitor manufacturing process, it is not uncommon for one or more pixels to become fixed in an unchanging state which are hard to see and do not affect the display quality or usability. For more information on LCD Monitor Pixel Policy, see Dell support site at: http://www.dell.com/support/monitors. About Your Monitor... -
Page 22: Setting Up The Monitor
Setting Up the Monitor Installing the Arm NOTE: The arm riser and arm base are detached when the monitor is shipped from the factory. NOTE: The arm installing instruction is applicable to the arm shipped with the monitor. For other mounting solutions (optional), please refer to their respective set up instructions. - Page 23 • Slide the arm base assembly completely into the table. • Tighten the thumbscrew until the clamp disc is fully in contact with the underside of table. B. Table with partition with gap between • Insert the arm base bracket through the gap between table and partition.
- Page 24 • Install the 2 screws either on top row or the bottom row of arm base bracket depending on the table thickness. • Insert the clamp bracket key holes to the screws and slide down to secure in place. • Tighten the thumbscrew until the clamp disc is fully in contact with the underside of table.
- Page 25 C. Table with grommet hole • Insert the arm base bracket through the grommet hole. • Install the 2 screws either on top row or the bottom row of arm base bracket depending on the table thickness. • Insert the clamp bracket key holes to the screws and slide down to secure in place.
- Page 26 • Tighten the thumbscrew until the clamp disc is fully in contact with the underside of table. D. Others Some office partition systems have a swing-open panel for cable management. In certain cases, the swing-open panel might cause obstruction to the arm base installation as illustrated below.
- Page 27 The recommended arm base installation steps to overcome this issue: Remove the pole from the arm base by removing the center screw. Open the panel and insert the arm base bracket through the gap. C. Close the panel and install back the pole to the arm base bracket. Setting Up the Monitor...
- Page 28 Installing the Arm Riser • Insert the arm riser fully into the pole of the arm base which has been installed to the table. • Fully tighten the set screw using the Allen key to prevent the arm riser accidentally detaching from the arm base.
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Page 29: Organizing Your Cables
Organizing Your Cables Remove the arm cover which is attached with magnets to the arm riser. Slide the cable bracket upwards to unlock. Flip the cable bracket up until it holds still in position. • Thread the cables from bottom up through the cable clips and bracket. -
Page 30: Using The Tilt, Swivel, Pivot, Vertical And Horizontal Extension
Using the Tilt, Swivel, Pivot, Vertical and Horizontal Extension NOTE: This is applicable to the arm shipped with this monitor. For other mounting solutions please refer to their respective set up instructions. Tilt and Vertical Extension With arm attached to the monitor, you can tilt and lift the monitor to the most comfortable viewing position. - Page 31 NOTE: To use the Display Rotation function (Landscape versus Portrait view) with your Dell computer, you require an updated graphics driver that is not included with this monitor. To download the graphics driver, go to www.dell.com/support...
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Page 32: Adjusting The Rotation Display Settings Of Your System
After you have rotated your monitor, you need to complete the procedure below to adjust the Rotation Display Settings of your System. NOTE: If you are using the monitor with a non-Dell computer, you need to go the graphics driver website or your computer manufacturer website for information on rotating the ’contents’... -
Page 33: Connecting Your Monitor
Connecting Your Monitor WARNING: Before you begin any of the procedures in this section, follow the Safety Instructions. To connect your monitor to the computer: Turn off your computer. 2 Connect the HDMI/DP-mDP/USB cable from your monitor to the computer. (Vertically extend and tilt the monitor completely to rotate it for cable connection. -
Page 34: Connecting The Usb Cable
Connecting the monitor for DP Multi-Stream Transport (MST) function NOTE: Supports the DP MST feature. To make use of this feature, your PC Graphics Card must be certified to DP1.2 with MST option. NOTE: Remove the rubber plug when using the DP out connector. Connecting the USB cable Setting Up the Monitor... - Page 35 Using the Mobile-High Definition Link (MHL) NOTE: This monitor is MHL ready. NOTE: To use the MHL function, use only MHL-certified cable and source devices that support MHL output. NOTE: Some MHL source devices may take more than a few seconds or longer to output an image, depending on MHL source devices.
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Page 36: Removing The Monitor Arm
Removing the Monitor Arm CAUTION: Place monitor of a flat, clean, and soft surface to avoid scratching the display panel. NOTE: The arm installing instruction is applicable to the arm shipped with the monitor. For other mounting solutions (optional), please refer to their respective set up instructions. -
Page 37: Wall Mounting (Optional)
Wall Mounting (Optional) NOTE: Use M4 x 10 mm screws to connect the monitor to the wall-mounting kit. Refer to the instructions that come with the VESA-compatible wall mounting kit. 1 Place the monitor on a soft cloth or cushion on a stable, flat table. Remove the arm. -
Page 38: Operating The Monitor
Operating the Monitor Turning on the Monitor Press the button to turn on the monitor. Using the Front Panel Controls Use the control buttons on the front of the monitor to adjust the characteristics of the image being displayed. As you use these buttons to adjust the controls, an OSD shows the numeric values of the characteristics as they change. - Page 39 The following table describes the front panel buttons: Front-Panel Button Description Use this button to choose from a list of preset color modes. Shortcut key: Preset Modes Use this button to choose from a list of Input Source. Shortcut key: Input Source Use this menu button to launch the on-screen display (OSD) and select the OSD menu.
- Page 40 Front-Panel Button Use the buttons on the front of the monitor to adjust the image settings. Front Panel Button Description Use the Up (increase) and Down (decrease) keys to adjust items in the OSD menu. Down Use the OK button to confirm your selection. Use the Back button to go back to the previous menu.
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Page 41: Using The On-Screen Display (Osd) Menu
Using the On-Screen Display (OSD) Menu Accessing the Menu System NOTE: Any changes you make using the OSD menu are automatically saved if you move to another OSD menu, exit the OSD menu, or wait for the OSD menu to disappear. 1 Press the button to launch the OSD menu and display the main menu. - Page 42 Icon Menu and Description Submenus Brightness/ Use this menu to activate Brightness/Contrast adjustment. Contrast Brightness Brightness adjusts the luminance of the backlight (minimum 0; maximum 100). Press the button to increase brightness. Press the button to decrease brightness. NOTE: Manual adjustment of Brightness is disabled when Dynamic Contrast is switched on.
- Page 43 Icon Menu and Description Submenus Select DP input when you are using the DP (DisplayPort) connector. to select the DP input source. Select mDP input when you are using the mDP (mini DisplayPort) connector. to select the mDP input source. HDMI/MHL Select the HDMI/MHL input when you are using the HDMI connector.
- Page 44 Icon Menu and Description Submenus Preset Modes When you select Preset Modes, you can choose Standard, Multimedia, Movie, Game, Paper, Color Temp., sRGB or Custom Color from the list. • Standard: Default color settings. This is the default preset mode. • Multimedia: Ideal for multimedia applications. • Movie: Ideal for movies.
- Page 45 Icon Menu and Description Submenus Input Color Allows you to set the video input mode to: Format • RGB: Select this option if your monitor is connected to a computer (or DVD player) using the HDMI, DP-mDP cable or MHL devices using the MHL cable. • YPbPr: Select this option if your DVD player supports only YPbPr output.
- Page 46 Icon Menu and Description Submenus Display Use the Display menu to adjust image. Aspect Ratio Adjust the image ratio to Wide 16:9, 4:3, or 5:4. Monitor Sleep After Timeout: Monitor goes into sleep after timeout. Sleep Never: Monitor never goes into sleep. Sharpness Makes the image look sharper or softer.
- Page 47 Icon Menu and Description Submenus Energy Power Allows you to set the state of the power light to save energy. Button LED Allows you to enable or disable USB function during monitor standby mode. NOTE: USB ON/OFF under standby mode is only available when the USB upstream cable is unplugged.
- Page 48 Icon Menu and Description Submenus Language Set the OSD display to one of eight languages. (English, Spanish, French, German, Brazilian Portuguese, Russian, Simplified Chinese, or Japanese). Rotation Rotates the OSD by 0/90/180/270 degrees. You can adjust the menu according to your display rotation. Transparency Select this option to change the menu transparency by using (min.
- Page 49 Icon Menu and Description Submenus Other Select this option to adjust the OSD settings, such as the DDC/CI, LCD conditioning, and so on. DDC/CI DDC/CI (Display Data Channel/Command Interface) allows you to adjust the monitor settings using software on your computer. Select Disable to turn off this feature.
- Page 50 Icon Menu and Description Submenus Helps reduce minor cases of image retention. Depending on Conditioning the degree of image retention, the program may take some time to run. Select Enable to start the process. Reset Others Restores other settings, such as DDC/CI, to factory defaults. Factory Reset Restores all OSD settings to the factory defaults.
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Page 51: Osd Warning Messages
OSD Warning Messages When the Dynamic Contrast feature is enabled (in these preset modes: Game or Movie), manual brightness adjustment is disabled. When the monitor does not support a particular resolution mode, you can see the following message: This means that the monitor cannot synchronize with the signal that it is receiving from the computer. - Page 52 Activate the computer and wake up the monitor to gain access to the OSD. If you press any button other than the power button, the following messages will appear depending on the selected input: If either DP, mDP, HDMI/MHL input is selected and the corresponding cable is not connected, a floating dialog box as shown below appears.
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Page 53: Troubleshooting
Troubleshooting WARNING: Before you begin any of the procedures in this section, follow the Safety Instructions. Self-Test Your monitor provides a self-test feature that allows you to check whether your monitor is functioning properly. If your monitor and computer are properly connected but the monitor screen remains dark, run the monitor self-test by performing the following steps: Turn off both your computer and the monitor. - Page 54 This box also appears during normal system operation, if the video cable becomes disconnected or damaged. Turn off your monitor and reconnect the video cable; then turn on both your computer and the monitor. If your monitor screen remains blank after you use the previous procedure, check your video controller and computer, because your monitor is functioning properly.
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Page 55: Built-In Diagnostics
Built-in Diagnostics Your monitor has a built-in diagnostic tool that helps you determine if the screen abnormality you are experiencing is an inherent problem with your monitor, or with your computer and video card. NOTE: You can run the built-in diagnostics only when the video cable is unplugged and the monitor is in self-test mode. -
Page 56: Common Problems
Input Source menu. Missing Pixels LCD screen has • Cycle power on-off. spots • Pixel that is permanently off is a natural defect that canoccur in LCD technology. • For more information on Dell Monitor Quality and Pixel Policy, see Dell Support site at: http://www.dell.com/support/monitors. Stuck-on Pixels LCD screen has • Cycle power On-Off. bright spots • Pixel that is permanently off is a natural defect that canoccur in LCD technology. • For more information on Dell Monitor Quality and PixelPolicy, see Dell Support site at: http://www.dell.com/support/monitors. -
Page 57: Product Specific Problems
Common What You Possible Solutions Symptoms Experience Missing Color Picture missing • Perform monitor self-test. color • Ensure that the video cable connecting the monitor to the computer is connected properly and is secure. • Check for bent or broken pins in the video cable connector. -
Page 58: Mobile High-Definition Link (Mhl) Specific Problems
Specific What You Possible Solutions Symptoms Experience No image Black screen • Verify which DP standard (DP 1.1a or DP 1.2) is when using DP your Graphics Card certified to. Download and connection to install the latest graphics card driver. the PC • Some DP 1.1a graphics card cannot support DP 1.2 monitors. -
Page 59: Appendix
Contacting Dell NOTE: If you do not have an active Internet connection, you can find contact information on your purchase invoice, packing slip, bill, or Dell product catalog. Dell provides several online and telephone-based support and service options. Availability varies by country and product, and some services may not be available in your area. -
Page 60: Setting Up Your Monitor
2 After installing the drivers for your graphics adapter, attempt to set the resolution to 1920 x 1080 again. NOTE: If you are unable to set the resolution to 1920 x 1080, please contact Dell to inquire about a graphics adapter that supports these resolutions. - Page 61 Non-Dell computer In Windows Vista, Windows 7, Windows 8 or Windows 8.1: 1 For Windows 8 or Windows 8.1 only, select the Desktop tile to switch to classic desktop. 2 Right-click on the desktop and click Personalization. 3 Click Change Display Settings.
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Page 62: Maintenance Guidelines
Maintenance Guidelines Cleaning Your Monitor WARNING: Before cleaning the monitor, unplug the monitor power cable from the electrical outlet. CAUTION: Read and follow the Safety Instructions before cleaning the monitor. For best practices, follow these instructions in the list below while unpacking, cleaning, or handling your monitor: • To clean your anti-static screen, lightly dampen a soft, clean cloth with water.