Page 1: Abbreviations And Acronyms
Trademarks used in this text: Dell, the DELL logo, Inspiron, Dell Precision, Dimension, OptiPlex, Latitude, PowerEdge, PowerVault, PowerApp, Axim, and Dell OpenManage are trademarks of Dell Inc.; Red Hat is a registered trademark of Red Hat, Inc.; Intel is a registered trademark and Xeon is a trademark of Intel Corporation;...
Page 2: Information About Your Computer
Information About Your Computer: Dell Precision Workstation 470 and 670 Computers User's Guide Back to Contents Page Information About Your Computer Dell Precision™ Workstation 470 and 670 Computers User's Guide Finding Information Specifications Caring for Your Computer Finding Information What Are You Looking For?
Page 3 Information About Your Computer: Dell Precision Workstation 470 and 670 Computers User's Guide Warranty information Dell™ Product Information Guide Safety instructions Regulatory information Ergonomics information End User License Agreement Service Tag and Express Service Tag and Microsoft Windows License Service Code Microsoft Windows License These labels are located on your computer.
Page 4: Specifications
Information About Your Computer: Dell Precision Workstation 470 and 670 Computers User's Guide computer How to use Windows XP Windows Help and Support Center Documentation for my computer 1. Click the Start button and click Help and Support. Documentation for devices 2.
Page 5 Information About Your Computer: Dell Precision Workstation 470 and 670 Computers User's Guide BIOS address F0000h Computer Information Chipset Intel E7525 Data bus width 64 bits Address bus width 36 bits DMA channels eight Interrupt levels BIOS chip (NVRAM) 4 MB...
Page 6 Information About Your Computer: Dell Precision Workstation 470 and 670 Computers User's Guide PCIX: 100 MHz PCI Express: x4 slot bidirectional speed is 20 Gbps x16 slot bidirectional speed is 80 Gbps Dell Precision 470 computer connector connector size 120 pins...
Page 7 Information About Your Computer: Dell Precision Workstation 470 and 670 Computers User's Guide Drives Externally accessible: Dell Precision 470 computer one floppy drive bay (for an optional floppy drive) two CD/DVD drive bays Dell Precision 670 computer one floppy drive bay (for an optional...
Page 8 Information About Your Computer: Dell Precision Workstation 470 and 670 Computers User's Guide I/O panel 34-pin connector USB/IEEE 1394a 16-pin connector CD drive audio interface 4-pin connector Power_1 connector 24-pin connector Power_2 connector 20 pin connector Telephony (MODEM) 4-pin connector Key Combinations <Ctrl><Alt><Del>...
Page 9: Caring For Your Computer
Information About Your Computer: Dell Precision Workstation 470 and 670 Computers User's Guide Voltage 90 to 135 V at 50/60 Hz; 180 to 265 V at 50/60 Hz The power supply has an auto-ranging AC input between the 90-135 VAC and 180- 265 VAC ranges.
Page 10 Information About Your Computer: Dell Precision Workstation 470 and 670 Computers User's Guide To help maintain your computer, follow these suggestions: To avoid losing or corrupting data, never turn off your computer when the hard drive light is on. Schedule regular virus scans using virus software.
Page 11: Front View
Your Dell Precision™ 670 Computer: Dell Precision Workstation 470 and 670 Computers User's Guide Back to Contents Page Your Dell Precision™ 670 Computer Dell Precision™ Workstation 470 and 670 Computers User's Guide Front View Back View Inside Your Computer System Board Components...
Page 12: Front View (Doors Open)
Your Dell Precision™ 670 Computer: Dell Precision Workstation 470 and 670 Computers User's Guide To exit from a power-saving state, press the power button or use the keyboard or the mouse if it is configured as a wake device in the Windows Device Manager. For more information about sleep states and exiting from a power-saving state, see "Power...
Page 13: Opening The Drive Door
Your Dell Precision™ 670 Computer: Dell Precision Workstation 470 and 670 Computers User's Guide lights (4) information, see "Diagnostic Lights." 7 externally Access additional drives, such as a CD or DVD drive. Drive arrangement varies on computer configuration. accessible drives...
Page 14 Your Dell Precision™ 670 Computer: Dell Precision Workstation 470 and 670 Computers User's Guide 1 cover To open the computer, lay the computer on its side with the cover latch release latch at the top and then push the latch to the left. See "Opening the Computer...
Page 15 Your Dell Precision™ 670 Computer: Dell Precision Workstation 470 and 670 Computers User's Guide line-out Use the green line-out connector to attach headphones and most speakers connector with integrated amplifiers. On computers with a sound card, use the connector on the card.
Page 16: Inside Your Computer
Your Dell Precision™ 670 Computer: Dell Precision Workstation 470 and 670 Computers User's Guide connector 2. For more information, see "System Setup Options." Inside Your Computer CAUTION: Before you begin any of the procedures in this section, follow the safety instructions located in the Product Information Guide.
Page 17: System Board Components
Your Dell Precision™ 670 Computer: Dell Precision Workstation 470 and 670 Computers User's Guide CD/DVD drive Orange pull-tab I/O panel Yellow pull-tab System Board Components front-panel 17 PCI Express x16 connector connector (PANEL) SATA connectors 18 processor (CPU_0) (2) (SATA_0 and...
Page 18 Your Dell Precision™ 670 Computer: Dell Precision Workstation 470 and 670 Computers User's Guide connector The connectors are labeled DIMM_1 through (FP1394a) DIMM_6 with DIMM_6 closest to the processor. "Memory Overview" for instructions on installing memory. 10 card fan 26 Voltage Regulator Module (VRM)
Page 19 Your Dell Precision™ 470 Computer: Dell Precision Workstation 470 and 670 Computers User's Guide Back to Contents Page Your Dell Precision™ 470 Computer Dell Precision™ Workstation 470 and 670 Computers User's Guide Front View Back View Inside Your Computer System Board Components...
Page 20 Your Dell Precision™ 470 Computer: Dell Precision Workstation 470 and 670 Computers User's Guide headphone Use the headphone connector to attach headphones and most kinds of connector speakers. power The power light illuminates and blinks or remains solid to indicate different...
Page 21 Your Dell Precision™ 470 Computer: Dell Precision Workstation 470 and 670 Computers User's Guide parallel Connect a parallel device, such as a printer, to the parallel connector. If you connector have a USB printer, plug it into a USB connector.
Page 22 Your Dell Precision™ 470 Computer: Dell Precision Workstation 470 and 670 Computers User's Guide activity data. A high volume of network traffic may make this light appear to be in a light steady "on" state. USB 2.0 Use the back USB connectors for devices that typically remain connected, connectors such as printers and keyboards.
Page 23 Your Dell Precision™ 470 Computer: Dell Precision Workstation 470 and 670 Computers User's Guide power supply airflow shroud system board Cable Colors Device Color SATA hard drive Blue cable Floppy drive (optional) Black pull-tab CD/DVD drive Orange pull-tab I/O panel...
Page 24 Your Dell Precision™ 470 Computer: Dell Precision Workstation 470 and 670 Computers User's Guide power connector 21 processor fan connector (FAN_P1) (POWER2) power connector 22 memory module connector (DIMM _1) (POWER1) The connectors are labeled DIMM_1 through DIMM_6 with DIMM_1 at the edge of the board.
Page 25: Advanced Features
LegacySelect Technology Control LegacySelect technology control offers legacy-full, legacy-reduced, or legacy-free solutions based on common platforms, hard-drive images, and help desk procedures. Control is provided to the administrator through system setup, Dell OpenManage™ IT Assistant, or Dell™ custom factory integration.
Page 26: Dell Openmanage It Assistant
Change the state of your computer, such as updating its BIOS or shutting it down remotely. A managed system is one that has Dell OpenManage Client Instrumentation set up on a network that uses IT Assistant. For information about Dell OpenManage Client Instrumentation, see the Dell OpenManage Client Instrumentation User's Guide available on the Dell Support website at support.dell.com.
Page 27: Padlock Ring And Security Cable Slot
Advanced Features: Dell Precision Workstation 470 and 670 Computers User's Guide 5. Exit system setup. Option Settings Enabled — If the computer cover is opened, the setting changes to Detected, and the following alert message displays during the boot routine at the next computer start-up: Alert! Cover was previously removed.
Page 28: Assigning A System Password
Advanced Features: Dell Precision Workstation 470 and 670 Computers User's Guide You can only assign a system password when one of the two following options is displayed: Set — A system password is assigned. Not Set — No system password is assigned and the password jumper on the system board is in the enabled position (the default).
Page 29: Admin Password
Advanced Features: Dell Precision Workstation 470 and 670 Computers User's Guide protect your computer from unauthorized changes. Changing or Deleting an Existing System Password To change a system password: Enter system setup. 2. Highlight System Password and press <Enter>. 3. Enter your old password and enter the new password at the New Password and Confirm New Password prompts.
Page 30: Disabling A Forgotten Password And Setting A New Password
Advanced Features: Dell Precision Workstation 470 and 670 Computers User's Guide A change to Admin Password becomes effective immediately (you do not need to restart the computer). Operating Your Computer With an Admin Password Enabled When you enter system setup, you can view, but not notify, system setup options. To modify options, go into Unlock Setup in the Security group and enter the admin password.
Page 31: System Setup Screens
Advanced Features: Dell Precision Workstation 470 and 670 Computers User's Guide 2. When the blue DELL™ logo appears, press <F2> immediately. If you wait too long and the operating system logo appears, continue to wait until you see the Microsoft® Windows®...
Page 32 Advanced Features: Dell Precision Workstation 470 and 670 Computers User's Guide Available on the Dell Precision 670 computer.This field enables and disables the integrated SCSI controller. SCSI Controller Enables and disables the floppy drives and sets read permission for the internal floppy drive. Off disables all...
Page 33 Advanced Features: Dell Precision Workstation 470 and 670 Computers User's Guide Video the system. The default is PEG, the PCI Express Graphics video controller. (PEG default) Performance Enables the second CPU. This option is only valid in dual processor systems.
Page 34 Advanced Features: Dell Precision Workstation 470 and 670 Computers User's Guide The default setting is Disabled. This feature does not work if you turn off your computer using a power strip or surge protector. Allows you to specify a particular time when the system will turn on automatically.
Page 35: Changing Boot Sequence For The Current Boot
Changing Boot Sequence for the Current Boot You can use this feature, for example, to tell the computer to boot from the CD drive so that you can run the Dell Diagnostics on the Drivers and Utilities CD, but the computer needs to boot from the hard drive when the diagnostic tests are complete.
Page 36: Clearing Forgotten Passwords
RTCRST Real-time clock reset. jumpered unjumpered 2. Locate the password jumper (PSWD) on the system board (for the Dell Precision 470 computer, see "System Board Components" and for the Dell Precision 670 computer, see "System Board Components"), and remove the jumper plug to clear the password.
Page 37: Clearing Cmos Settings
"Removing and Replacing Parts." 2. Reset the current CMOS settings: a. Locate the password and CMOS jumpers (RTC_RST) on the system board (for the Dell Precision 470 computer, "System Board Components" and for the Dell Precision 670 computer, see "System Board Components").
Page 38: U320 Scsi Controller
If single-ended (SE) devices are connected to the same bus as the LVD devices (such as U320, U160, or Ultra2), the SCSI bus operates in SE mode and runs at a maximum of Ultra (40 MBps) speed. For more information about installing a SCSI device and SCSI ID settings for your Dell Precision 670 computer, see "Drives for the Dell Precision 670 Computer"...
Page 39: Copying Cds And Dvds
Sonic support website at www.sonic.com. The DVD-writable drives installed in Dell™ computers can write to and read DVD+/-R, DVD+/-RW and DVD+R DL (dual layer) media, but cannot write to and may not read DVD-RAM or DVD-R DL media.
Page 40: Using Blank Cds And Dvds
Advanced Features: Dell Precision Workstation 470 and 670 Computers User's Guide When prompted, insert a blank CD or DVD into the drive and click OK. If you have two CD or DVD drives, select the drive into which you have inserted your source CD or DVD and click the Disc Copy button.
Page 41 Advanced Features: Dell Precision Workstation 470 and 670 Computers User's Guide of formats supported by your DVD player, see the documentation provided with your DVD player or contact the manufacturer. Do not burn a blank CD-R or CD-RW to its maximum capacity; for example, do not copy a 650-MB file to a blank 650- MB CD.
Page 42: Installing The Driver
When you install a driver in a new computer or update a driver in an existing computer, you need a driver disk. To obtain drivers: Visit the Dell Support website at support.dell.com and download the latest drivers for your controller. Follow the instructions provided with the download.
Page 43 RAID: Dell Precision Workstation 470 and 670 Computers User's Guide 3. If you are creating an array, press <Ctrl><a> when you are prompted to enter the ARC utility. For instructions on creating an array from the BIOS, see "Creating an Array."...
Page 44: Pop-Up Tool Tips
RAID: Dell Precision Workstation 470 and 670 Computers User's Guide 4. Read the license agreement. If you agree to its terms, click Yes. If not, click No and terminate the installation. 5. Follow setup instructions to finish the installation. 6. When you are prompted to restart your computer, accept the default (Yes) and click Finish.
Page 45: Logical Devices
RAID: Dell Precision Workstation 470 and 670 Computers User's Guide By default, the Physical Devices view displays a condensed snapshot of the controller configuration that hides detailed information about the drives. More information is available by either positioning the mouse pointer over the device or clicking the arrow to the left of a row of devices.
Page 46: Creating An Array
RAID: Dell Precision Workstation 470 and 670 Computers User's Guide NOTE: The Options button allows you to display second-level arrays if your controller supports them. In this condensed view, the RAID level of each device, as well as whether it is protected by a hot spare, is visible. If a global hot spare exists, all arrays that the hot spare is large enough to protect shows as protected.
Page 47: Express Configuration
RAID: Dell Precision Workstation 470 and 670 Computers User's Guide NOTE: For HostRAID controllers, Express configuration creates a single RAID Level-1 logical device; it does not create a hot spare drive. If you select Custom configuration, the RAID Storage Manager guides you through: Defining the RAID level of the logical devices.
Page 48: Verifying An Array
RAID: Dell Precision Workstation 470 and 670 Computers User's Guide before deleting the boot array. For some operating systems, deleting a disk group and its associated logical drives might change the drive-letter assignments of the remaining drives when you restart the computer.
Page 49: Creating Arrays
RAID: Dell Precision Workstation 470 and 670 Computers User's Guide NOTE: Do not turn off the computer while verification is in progress. To verify a logical drive: 1. In the Logical devices view, click the logical drive you want to verify.
Page 50: Configuring Drives
RAID: Dell Precision Workstation 470 and 670 Computers User's Guide If you stop the Build or Clear process on a RAID 1 from ACU, you can restart it by simultaneously pressing <Ctrl><r>. If you created a RAID 1 using the Quick Init option, you may notice that data comparisons do not match when you run a consistency check.
Page 51: Verifying Drives
RAID: Dell Precision Workstation 470 and 670 Computers User's Guide 5. Repeat step 4 so that all drives to be initialized are selected. 6. Press <Enter>. 7. Read the warning message and ensure that you have selected the correct disk drives to initialize. Press <y> to continue.
Page 52: Add/Delete Hotspares
RAID: Dell Precision Workstation 470 and 670 Computers User's Guide Warning!! Deleting the array will render array unusable. Do you want to delete the array?(Yes/No): 6. Select Yes to delete the array or partition or No to return to the previous menu.
Page 53: Using The Disk Utilities
With the SCSISelect utility, you can create and maintain RAID arrays with drives connected to a SCSI controller. NOTE: Only the Dell Precision® 670 computer has RAID arrays with drives connected to a SCSI controller on the system board. You cannot use the SCSISelect utility with the Dell Precision 470 computer.
Page 54: Starting The Scsiselect Utility
RAID: Dell Precision Workstation 470 and 670 Computers User's Guide Starting the SCSISelect Utility 1. Turn on or restart your computer. During the startup process, pay careful attention to the messages that appear on your screen. 2. When the following message appears on your screen, press <Ctrl><a> (this message appears for only a few seconds): Press <Ctrl><A>...
Page 55: Creating Raid 0 Arrays
RAID: Dell Precision Workstation 470 and 670 Computers User's Guide Exiting the SCSISelect Utility 1. Press <Esc> until a message prompts you to exit (if you changed any settings, you are prompted to save the changes before you exit). 2. At the prompt, select Yes to exit. If prompted, press any key to restart the computer. Any changes you made in SCSISelect take effect after the computer restarts.
Page 56 RAID: Dell Precision Workstation 470 and 670 Computers User's Guide Do you want to make this array bootable? 7. Select Yes if you want to make the array bootable. The following message appears: Create Array? 8. Select Yes. The following message appears: Are you sure? 9.
Page 57: Deleting Arrays
RAID: Dell Precision Workstation 470 and 670 Computers User's Guide 1. From the Select RAID Type window, select Configured Single and press <Enter>. 2. Select the hard drives you want to use and press <Enter>. NOTE: If a valid partition table or boot block is detected in the target drive, you get a warning message that the dynamic partition disk(s) will be converted to the basic partition disk(s).
Page 58 RAID: Dell Precision Workstation 470 and 670 Computers User's Guide NOTE: If no spare exists and a hard disk drive fails, you need to create a spare before you can rebuild an array. See "Adding a Spare Drive" before continuing your Rebuild.
Page 59: Write Cache
RAID: Dell Precision Workstation 470 and 670 Computers User's Guide Write Cache 1. From the Main menu, select Array, press <Enter>, and then select W for the write cache setting change. 2. Select Write Cache Setting from the write cache options window and press <Enter>.
Page 60: Removing And Replacing Parts
Removing and Replacing Parts: Dell Precision Workstation 470 and 670 Computers User's Guide Back to Contents Page Removing and Replacing Parts Dell Precision™ Workstation 470 and 670 Computers User's Guide Before You Begin Battery Opening the Computer Cover Memory Control Panel...
Page 61: Before Working Inside Your Computer
Removing and Replacing Parts: Dell Precision Workstation 470 and 670 Computers User's Guide The computer turns off after the operating system shutdown process finishes. 2. Ensure that the computer and any attached devices are turned off. If your computer and attached devices did not automatically turn off when you shut down your operating system, turn them off now.
Page 62 Removing and Replacing Parts: Dell Precision Workstation 470 and 670 Computers User's Guide NOTICE: Ensure that sufficient space exists to accommodate the open cover—at least 30 cm (1 ft) of desk top space. 3. Slide the cover release latch toward the top of the computer.
Page 63: Memory Overview
3 padlock ring Memory For information on the type of memory supported by your computer, see "Specifications." NOTICE: Before you install new memory modules, download the most recent BIOS for your computer from the Dell™ Support website at support.dell.com. Memory Overview NOTE: Your computer supports ECC and registered memory.
Page 64 If you remove your original memory modules from the computer during a memory upgrade, keep them separate from any new modules that you may have, even if you purchased the new modules from Dell. If possible, do not pair an original memory module with a new memory module. Otherwise, your computer may not start properly.
Page 65: Installing Memory
Removing and Replacing Parts: Dell Precision Workstation 470 and 670 Computers User's Guide Installing Memory CAUTION: Before you begin any of the procedures in this section, follow the safety instructions located in the Product Information Guide. NOTICE: To prevent static damage to components inside your computer, discharge static electricity from your body before you touch any of your computer's electronic components.
Page 66: Removing Memory
Removing and Replacing Parts: Dell Precision Workstation 470 and 670 Computers User's Guide 4 crossbar NOTICE: To avoid damage to the memory module, press the module straight down into the connector while you apply equal force to each end of the module.
Page 67 2. Align the tabs on the back of the shroud with the back of computer. 3. Insert the tabs and lower the shroud in place over the memory modules. 4. Connect the fan cable to the memory fan connector labeled "FAN_MEM" on the system board (for your Dell Precision 670, see "System Board...
Page 68: Connecting Cables
Removing and Replacing Parts: Dell Precision Workstation 470 and 670 Computers User's Guide 1 floppy drive (optional) 2 CD/DVD drive(s) 3 hard drive(s) Connecting Cables When you connect two IDE devices to a single IDE interface cable and configure them for the cable select setting, the device attached to the last connector on the interface cable is the primary or boot device (drive 0), and the device attached to the middle connector on the interface cable is the secondary device (drive 1).
Page 69: Scsi Device Installation Guidelines
ID number. If two or more devices use the same ID, your computer may hang during POST and in SCSI BIOS. SCSI devices installed by Dell are configured correctly during the manufacturing process. You do not need to set the SCSI ID for these SCSI devices.
Page 70: Device Termination
Removing and Replacing Parts: Dell Precision Workstation 470 and 670 Computers User's Guide appropriate SCSI ID number. NOTICE: Dell recommends that you use only SCSI cables purchased from Dell. Cables purchased elsewhere are not guaranteed to work with Dell computers. Device Termination SCSI logic requires that termination be enabled for the two devices at opposite ends of the SCSI chain and disabled for all devices in between.
Page 71: Removing A Hard Drive
Removing and Replacing Parts: Dell Precision Workstation 470 and 670 Computers User's Guide Removing a Hard Drive 1. Press in on the top shroud tabs and tilt the shroud back. 2. Lift the shroud away from the hard drive. 3. Disconnect the power and hard-drive cables from the drive.
Page 72: Installing A Hard Drive
Removing and Replacing Parts: Dell Precision Workstation 470 and 670 Computers User's Guide power cable hard-drive cable tabs (2) hard drive system board connector Installing a Hard Drive NOTE: SATA2_0 is the bootable connector. 1. Unpack the replacement hard drive, and prepare it for installation.
Page 73 Removing and Replacing Parts: Dell Precision Workstation 470 and 670 Computers User's Guide 1 drive 2 bracket rails (2) 3 screws (4) 4. Gently slide the drive into place until the tabs securely click into position. NOTE: If you are installing a hard drive in the lower bay, place the drive in the bay so that the power connector is on the left-hand side (opposite of the top hard drive).
Page 74: Floppy Drive (Optional)
Removing and Replacing Parts: Dell Precision Workstation 470 and 670 Computers User's Guide 10. Gently press on the shroud to ensure that it is secure. Close the computer cover. NOTICE: To connect a network cable, first plug the cable into the network wall jack and then plug it into the computer.
Page 75: Removing A Floppy Drive
Removing and Replacing Parts: Dell Precision Workstation 470 and 670 Computers User's Guide CAUTION: Before you begin any of the procedures in this section, follow the safety instructions located in the Product Information Guide. Removing a Floppy Drive 1. Follow the procedure in "Removing and Replacing...
Page 76 Removing and Replacing Parts: Dell Precision Workstation 470 and 670 Computers User's Guide 1 drive 2 bracket rails (2) 3 screws (4) 2. Gently slide the drive into place until the tabs securely click into position. 1 power cable 2 floppy-drive cable...
Page 77: Removing A Cd/Dvd Drive
Removing and Replacing Parts: Dell Precision Workstation 470 and 670 Computers User's Guide 5. Check all cable connections, and fold cables out of the way to provide airflow for the fan and cooling vents. Close the computer cover. NOTICE: To connect a network cable, first plug the cable into the network wall jack and then plug it into the computer.
Page 78: Installing A Cd/Dvd Drive
Installing a CD/DVD Drive NOTE: A fourth hard drive can be added to the CD/DVD bay using an add-in bay bracket. Contact Dell to order a bracket. 1. If you are installing a new drive, unpack the drive and prepare it for installation.
Page 79 Removing and Replacing Parts: Dell Precision Workstation 470 and 670 Computers User's Guide 1 power cable 2 tabs (2) 3 CD/DVD drive cable 4 CD/DVD drive 5 audio cable (some drives do not have this cable) 7. If you are installing a new CD/DVD drive rather than replacing a drive, remove the front-panel inserts.
Page 80: Removing The Drive Door
Removing and Replacing Parts: Dell Precision Workstation 470 and 670 Computers User's Guide Drive Door for the Dell Precision 670 Computer CAUTION: Before you begin any of the procedures in this section, follow the safety instructions located in the Product Information Guide.
Page 81: Replacing The Drive Door
Removing and Replacing Parts: Dell Precision Workstation 470 and 670 Computers User's Guide 1 top bracket hinge 2 bottom bracket hinge 3. Lift the bottom bracket hinge away from the computer. Replacing the Drive Door To prevent damage to your computer, the drive door is designed to "break away" from the computer if it is opened too far. If the drive door detaches from the computer without disassembling, perform the removal procedure in reverse.
Page 82 Removing and Replacing Parts: Dell Precision Workstation 470 and 670 Computers User's Guide 1 hinge tab 2 door hinge 3 door bracket 2. Attach the door bracket/door hinge assembly to the door, starting with the lower part of each door hinge.
Page 83 Removing and Replacing Parts: Dell Precision Workstation 470 and 670 Computers User's Guide Overview Your computer supports: Two hard drives (Your computer supports SCSI with an add-in controller and Serial ATA.) One floppy drive (optional) Two CD or DVD drives...
Page 84 ID number. If two or more devices use the same ID, your computer may hang during POST and in SCSI BIOS. SCSI devices installed by Dell are configured correctly during the manufacturing process. You do not need to set the SCSI ID for these SCSI devices.
Page 85 SCSI Cables Ultra 320 (optional on the Dell Precision 470 computer), Ultra 160/m and Ultra2/Wide LVD drives (typically hard drives) both use a 68-pin cable. One end of the cable attaches to the SCSI connector on the system board or the SCSI controller card installed in your computer.
Page 86 Removing and Replacing Parts: Dell Precision Workstation 470 and 670 Computers User's Guide 1 power cable 2 serial ATA hard-drive cable 4. Press in on the tabs on each side of the drive and slide the drive up and out.
Page 87: Installing A Hard Drive
Removing and Replacing Parts: Dell Precision Workstation 470 and 670 Computers User's Guide Installing a Hard Drive NOTE: SATA2_0 is the bootable connector. 1. Unpack the replacement hard drive, and prepare it for installation. 2. Check the documentation for the drive to verify that it is configured for your computer.
Page 88 Removing and Replacing Parts: Dell Precision Workstation 470 and 670 Computers User's Guide 5. If you are installing a drive that has its own controller card, install the controller card in an expansion slot. See the documentation that accompanied the drive and controller card to verify that the configuration is correct for your computer.
Page 89 Removing and Replacing Parts: Dell Precision Workstation 470 and 670 Computers User's Guide 1 power cable 2 serial ATA hard-drive cable 7. Ensure that all connectors are properly cabled and firmly seated. Close the computer cover. NOTICE: To connect a network cable, first plug the cable into the network wall jack and then plug it into the computer.
Page 90 Removing and Replacing Parts: Dell Precision Workstation 470 and 670 Computers User's Guide 1 power cable 2 floppy-drive cable 3 floppy-drive connector (DSKT) 3. Press inward on the two tabs on the sides of the drive, slide the drive upward, and then remove it from the floppy- drive bay.
Page 91 Removing and Replacing Parts: Dell Precision Workstation 470 and 670 Computers User's Guide 1 tabs (2) 2 floppy drive (optional) Installing a Floppy Drive 1. If you are replacing a drive and the new drive does not have the bracket rails attached, remove the rails from the old drive by removing the two screws that secure each rail to the drive.
Page 92 Removing and Replacing Parts: Dell Precision Workstation 470 and 670 Computers User's Guide 3. Attach the power and floppy-drive cables to the floppy drive. 1 power cable 2 floppy-drive cable 3 system board connector 4. If you are installing a new floppy drive rather than replacing a drive, remove the front-panel inserts.
Page 93 Removing and Replacing Parts: Dell Precision Workstation 470 and 670 Computers User's Guide Removing a CD/DVD Drive 1. Follow the procedures in "Removing and Replacing Parts." 2. Disconnect the power and CD/DVD drive cables from the back of the drive.
Page 94 Removing and Replacing Parts: Dell Precision Workstation 470 and 670 Computers User's Guide 1 tabs (2) 2 CD/DVD drive Installing a CD/DVD Drive 1. If you are installing a new drive, unpack the drive and prepare it for installation. Check the documentation that accompanied the drive to verify that the drive is configured for your computer. If you are installing an IDE drive, configure the drive for the cable select setting.
Page 95 Removing and Replacing Parts: Dell Precision Workstation 470 and 670 Computers User's Guide 1 drive 2 bracket rails (2) 3 screws (4) 4. Gently slide the drive into place until the tabs securely click into position. 5. If you are installing a drive that has its own controller card, install the controller card in an expansion slot.
Page 96 Removing and Replacing Parts: Dell Precision Workstation 470 and 670 Computers User's Guide 1 audio cable (some drives do not have this cable) 2 CD/DVD drive cable 3 power cable 7. If you are installing a new CD/DVD drive rather than replacing a drive, remove the front-panel inserts.
Page 97: Installing A Pci Card
You can do so by touching an unpainted metal surface on the computer chassis. Your Dell™ Precision 670 computer provides the following slots for PCI and PCI Express cards: One PCI card slot...
Page 98 Removing and Replacing Parts: Dell Precision Workstation 470 and 670 Computers User's Guide 1 PCI card 4 filler bracket 2 edge connector 5 retention arm 3 card connector 6 lever 15. If you are installing a new card, remove the filler bracket to create a card-slot opening. Then continue with step 16.
Page 99 Removing and Replacing Parts: Dell Precision Workstation 470 and 670 Computers User's Guide 1 bracket within slot 2 bracket caught outside of slot 3 fully seated card 4 not fully seated card 19. Before you lower the retention arm, ensure that: The tops of all cards and filler brackets are flush with the alignment bar.
Page 100: Removing A Pci Card
Removing and Replacing Parts: Dell Precision Workstation 470 and 670 Computers User's Guide 3 alignment guide 4 retention arm NOTICE: Do not route card cables over or behind the cards. Cables routed over the cards can prevent the computer cover from closing properly or cause damage to the equipment.
Page 101: Installing A Pci Express Card
Removing and Replacing Parts: Dell Precision Workstation 470 and 670 Computers User's Guide b. Connect external audio devices to the audio connectors on the back panel of the computer. 10. If you removed an add-in network connector: a. Enter system setup, select Integrated Devices, and then change the setting for Network Interface Card to b.
Page 102 Removing and Replacing Parts: Dell Precision Workstation 470 and 670 Computers User's Guide 1 top of retention mechanism 8 edge connector 2 x16 card card connector 3 securing slot 10 filler bracket 4 securing tab 11 retention arm 5 edge connector...
Page 103 Removing and Replacing Parts: Dell Precision Workstation 470 and 670 Computers User's Guide 5. Prepare the card for installation. See the documentation that came with the card for information on configuring the card, making internal connections, or otherwise customizing it for your computer.
Page 104: Removing A Pci Express Card
Removing and Replacing Parts: Dell Precision Workstation 470 and 670 Computers User's Guide 1 filler bracket 2 alignment bar 3 alignment guide 4 retention arm NOTICE: Do not route card cables over or behind the cards. Cables routed over the cards can prevent the computer cover from closing properly or cause damage to the equipment.
Page 105: Processor Airflow Shroud
Removing and Replacing Parts: Dell Precision Workstation 470 and 670 Computers User's Guide 1. Follow the procedures in "Removing and Replacing Parts." 2. Press the lever on the card retention arm and raise the retention arm. 3. If necessary, disconnect any cables connected to the card.
Page 106 Removing and Replacing Parts: Dell Precision Workstation 470 and 670 Computers User's Guide Install the second fan in the airflow shroud insert. 3. Connect the fan power cable to the connector on the board. For the Dell Precision 670 computer, see "System Board Components"...
Page 107 Removing and Replacing Parts: Dell Precision Workstation 470 and 670 Computers User's Guide 1 tabs (2) 2 airflow shroud Removing the Airflow Shroud Insert If you have added a second processor to your computer, you must remove the insert from the airflow shroud in order to install the processor airflow shroud.
Page 108: Installation Guidelines
Removing and Replacing Parts: Dell Precision Workstation 470 and 670 Computers User's Guide 1 tab 2 airflow shroud 3 airflow shroud insert Installing the Second Fan If you have added a second processor to your computer, you must install the second fan in the airflow shroud before installing the airflow shroud in the computer.
Page 109: Installing The Processor
Removing and Replacing Parts: Dell Precision Workstation 470 and 670 Computers User's Guide Your computer is designed for dual-processor operations. The heat sinks (CPU_0 and CPU_1) are keyed to fit their specific connector. For single-processor operations, the processor must be installed in socket CPU_0. The VRM for the single processor is already installed and cannot be removed.
Page 110 Removing and Replacing Parts: Dell Precision Workstation 470 and 670 Computers User's Guide 1 release lever 2 processor 3 processor socket 4 processor pin-1 indicator 5 socket pin-1 indicator 7. Remove the thermal grease protective cover and place the heat sink in the base.
Page 111: Removing The Processor
Removing and Replacing Parts: Dell Precision Workstation 470 and 670 Computers User's Guide 9. Replace the retention module clips. 10. If you installed a processor replacement kit from Dell, return the original heat sink assembly and processor to Dell in the same package in which your replacement kit was sent.
Page 112 Removing and Replacing Parts: Dell Precision Workstation 470 and 670 Computers User's Guide 2. If you have dual processors, remove the VRM. NOTE: If you have dual processors, remove the primary heat sink and processor before removing the secondary ones.
Page 113 Removing and Replacing Parts: Dell Precision Workstation 470 and 670 Computers User's Guide 4. Pull the release lever straight up until the processor is released. NOTICE: Be careful not to bend any of the pins when you remove the processor from the socket. Bending the pins can permanently damage the processor.
Page 114: Replacing The Battery
Removing and Replacing Parts: Dell Precision Workstation 470 and 670 Computers User's Guide Close the computer cover. NOTICE: To connect a network cable, first plug the cable into the network wall jack and then plug it into the computer. 8. Connect your computer and devices to electrical outlets, and turn them on.
Page 115: Installing A Vrm
Removing and Replacing Parts: Dell Precision Workstation 470 and 670 Computers User's Guide 4. Insert the new battery into the socket with the side labeled "+" facing up, and snap the battery into place. Close the computer cover. NOTICE: To connect a network cable, first plug the cable into the network wall jack and then plug it into the computer.
Page 116: Removing A Vrm
2. Remove the processor airflow shroud. 3. Press the securing clips at each end of the VRM connector outward until they snap open. To locate the VRM connector, see the system board components illustration (for the Dell Precision 670 computer, see "System Board Components"...
Page 117: Control Panel Components
Removing and Replacing Parts: Dell Precision Workstation 470 and 670 Computers User's Guide 3. Grasp the VRM by its top corners, and ease it out of the connector. 4. If you are installing a new VRM, see "Installing a VRM."...
Page 118: Removing The Control Panel
NOTICE: Before disconnecting a device from the computer or removing a component from the system board, verify that the standby power light on the system board has turned off. To locate this light for the Dell Precision 670 computer, see "System Board...
Page 119: Replacing The Control Panel
Removing and Replacing Parts: Dell Precision Workstation 470 and 670 Computers User's Guide Dell Precision 470 Computer 1 control panel 2 mounting screw 5. Lift the control panel away from the computer. Replacing the Control Panel To replace the control panel, perform the removal procedure in reverse.
Page 120: Replacing The Front Panel
Removing and Replacing Parts: Dell Precision Workstation 470 and 670 Computers User's Guide Dell Precision 470 Computer 3. Close the computer cover halfway and pull the front panel away from the computer. Replacing the Front Panel To replace the front panel, perform the removal procedure in reverse.
Page 121 Removing and Replacing Parts: Dell Precision Workstation 470 and 670 Computers User's Guide 1 audio connector diagnostic lights (4) 2 control panel connector IEEE 1394a connector 3 chassis-intrusion switch connector 9 USB 2.0 connectors (2) 4 front panel connector 10 microphone connector...
Page 122: Removing The I/O Panel
Removing and Replacing Parts: Dell Precision Workstation 470 and 670 Computers User's Guide 6 control panel connector Removing the I/O Panel CAUTION: Before you begin any of the procedures in this section, follow the safety instructions located in the Product Information Guide.
Page 123: Replacing The I/O Panel
Removing and Replacing Parts: Dell Precision Workstation 470 and 670 Computers User's Guide Replacing the I/O Panel To replace the I/O panel, follow the removal procedures in the reverse order. Power Supply for the Dell Precision 670 Computer CAUTION: Before you begin any of the procedures in this section, follow the safety instructions located in the Product Information Guide.
Page 124 Removing and Replacing Parts: Dell Precision Workstation 470 and 670 Computers User's Guide 1 release button 2 power cables 3 system board connector 4. While pressing the power-supply release button, slide the power supply toward the back of the computer.
Page 125: Replacing The Power Supply
Removing and Replacing Parts: Dell Precision Workstation 470 and 670 Computers User's Guide 1 power supply 2 power-supply securing tabs (5) 3 power-supply release button 5. Lift the power supply away from the computer. 6. Slide the power supply cables out of the computer (through the hole).
Page 126 Removing and Replacing Parts: Dell Precision Workstation 470 and 670 Computers User's Guide the Product Information Guide. CAUTION: To prevent static damage to components inside your computer, discharge static electricity from your body before you touch any of your computer's electronic components. You can do so by touching an unpainted metal surface on the computer chassis.
Page 127: System Board
Removing and Replacing Parts: Dell Precision Workstation 470 and 670 Computers User's Guide 1 release button 2 power supply handle 6. Lift the power supply away from the computer. Replacing the Power Supply 1. Insert the power-supply securing tabs into the power-supply securing slot on the computer, ensuring that each securing tab is connected to its slot on the computer.
Page 128: Removing The System Board
Removing and Replacing Parts: Dell Precision Workstation 470 and 670 Computers User's Guide Removing the System Board 1. Follow the procedures in "Removing and Replacing Parts." 2. Remove any components that restrict access to the system board. 3. Disconnect all cables from the system board.
Page 129: Closing The Computer Cover
Removing and Replacing Parts: Dell Precision Workstation 470 and 670 Computers User's Guide 2. Configure the settings of the replacement system board. 3. Set the jumpers on the replacement system board so they are identical to the ones on the existing board.
Page 130 Removing and Replacing Parts: Dell Precision Workstation 470 and 670 Computers User's Guide 1 cover release latch 2 security cable slot 3 padlock ring 1 cover release latch 2 security cable slot 3 padlock ring 6. If you are using a padlock to secure your computer, install the padlock.
Page 131: Troubleshooting Tips
Tools to Help Solve Problems: Dell Precision Workstation 470 and 670 Computers User's Guide Back to Contents Page Tools to Help Solve Problems Dell Precision™ Workstation 470 and 670 Computers User's Guide Troubleshooting Tips Dell Diagnostics System Lights Drivers Diagnostic Lights Using Microsoft®...
Page 132: Diagnostic Lights
Tools to Help Solve Problems: Dell Precision Workstation 470 and 670 Computers User's Guide Solid green and a beep A problem was detected while the "Beep Codes" for instructions on diagnosing code during POST BIOS was executing. the beep code. Also, check the diagnostic lights to see if the specific problem is identified.
Page 133 Tools to Help Solve Problems: Dell Precision Workstation 470 and 670 Computers User's Guide A possible system board Contact Dell for technical assistance. failure has occurred. yellow yellow A processor and/or VRM Perform the procedure in "Processor Problems." mismatch exists.
Page 134 Tools to Help Solve Problems: Dell Precision Workstation 470 and 670 Computers User's Guide remove the memory module, and then repeat the process with the remaining memory modules until a memory error occurs during start-up or diagnostic testing. If the first memory module tested is defective, repeat the process with the remaining modules to ensure that the remaining modules are not defective.
Page 135: Beep Codes
Tools to Help Solve Problems: Dell Precision Workstation 470 and 670 Computers User's Guide for a replacement. NOTE: If necessary, the computer can operate in debug mode until new memory modules are installed. green System board failure has Contact Dell for technical assistance.
Page 136: Error Messages
Tools to Help Solve Problems: Dell Precision Workstation 470 and 670 Computers User's Guide 1. Write down the beep code on the Diagnostics Checklist. 2. Run the Dell Diagnostics to identify a more serious cause. Contact Dell for technical assistance.
Page 137 Tools to Help Solve Problems: Dell Precision Workstation 470 and 670 Computers User's Guide Fill out the Diagnostics Checklist as you complete these checks. CAUTION: Before you begin any of the procedures in this section, follow the safety instructions located in the Product Information Guide.
Page 138 Tools to Help Solve Problems: Dell Precision Workstation 470 and 670 Computers User's Guide Ensure that nothing is blocking the airflow vents and that all the fans are properly installed and operating correctly. Also, ensure that the processor heat sink is properly installed.
Page 139 Tools to Help Solve Problems: Dell Precision Workstation 470 and 670 Computers User's Guide Error: Memory configured incorrectly — "Memory Overview" for memory installation guidelines. Gate A20 failure — "Lockups and Software Problems." Hard-disk configuration error — Hard-disk controller failure —...
Page 140 Tools to Help Solve Problems: Dell Precision Workstation 470 and 670 Computers User's Guide If the message continues to appear after you ensure that the information in system setup is correct, see your operating system documentation for reinstallation information. No timer tick interrupt —...
Page 141: When To Use The Dell Diagnostics
Start the Dell Diagnostics from either your hard drive or from the Drivers and Utilities CD (also known as the ResourceCD). Starting the Dell Diagnostics From Your Hard Drive 1.
Page 142: Dell Diagnostics Main Menu
6. Type 1 to start the ResourceCD menu. 7. Type 2 to start the Dell Diagnostics. 8. Select Run the 32 Bit Dell Diagnostics from the numbered list. If multiple versions are listed, select the version appropriate for your computer.
Page 143: What Is A Driver
Allows you to customize the test by changing the test settings. 4. When the tests are completed, if you are running the Dell Diagnostics from the Drivers and Utilities CD, remove the CD. 5. Close the test screen to return to the Main Menu screen. To exit the Dell Diagnostics and restart the computer, close the Main Menu screen.
Page 144: Using Microsoft Windows Xp System Restore
Tools to Help Solve Problems: Dell Precision Workstation 470 and 670 Computers User's Guide NOTICE: The Dell Support website at support.dell.com and your Drivers and Utilities CD provide approved drivers for Dell™ computers. If you install drivers obtained from other sources, your computer might not work correctly.
Page 145: Creating A Restore Point
Tools to Help Solve Problems: Dell Precision Workstation 470 and 670 Computers User's Guide operating state (without affecting data files) if changes to the hardware, software, or other system settings have left the computer in an undesirable operating state. See the "Windows Help and Support...
Page 146: Enabling System Restore
Tools to Help Solve Problems: Dell Precision Workstation 470 and 670 Computers User's Guide Enabling System Restore If you reinstall Windows XP with less than 200 MB of free hard-disk space available, System Restore is automatically disabled. To see if System Restore is enabled: 1.
Page 147: Reinstalling Windows Xp
The Operating System CD provides options for reinstalling Windows XP. The options can overwrite files and possibly affect programs installed on your hard drive. Therefore, do not reinstall Windows XP unless a Dell technical support representative instructs you to do so.
Page 148: Windows Xp Setup
Tools to Help Solve Problems: Dell Precision Workstation 470 and 670 Computers User's Guide 1. Save and close any open files and exit any open programs. 2. Insert the Operating System CD. Click Exit if Install Windows XP message appears.
Page 149 Tools to Help Solve Problems: Dell Precision Workstation 470 and 670 Computers User's Guide 15. When the Ready to register with Microsoft? screen appears, select No, not at this time and click Next. 16. When the Who will use this computer? screen appears, you can enter up to five users.
Page 150: Solving Problems
Solving Problems: Dell Precision Workstation 470 and 670 Computers User's Guide Back to Contents Page Solving Problems Dell Precision™ Workstation 470 and 670 Computers User's Guide Battery Problems Mouse Problems Card Problems Network Problems Clearing NVRAM and Restoring Default Settings...
Page 151: Drive Problems
Solving Problems: Dell Precision Workstation 470 and 670 Computers User's Guide Test the graphics card — 1. Turn off the computer and devices, disconnect them from their electrical outlets, wait 10 to 20 seconds, and then open the computer cover.
Page 152: Cd And Dvd Drive Problems
Hard drive problems Running the Dell IDE Hard Drive Diagnostics — The Dell IDE Hard Drive Diagnostics is a utility that tests the hard drive to troubleshoot or confirm a hard drive failure. 1. Turn on your computer (if your computer is already on, restart it).
Page 153: E-Mail, Modem, And Internet Problems
Solving Problems: Dell Precision Workstation 470 and 670 Computers User's Guide 1. Click the Start button and click My Computer. 2. Right-click Local Disk C:. 3. Click Properties. 4. Click the Tools tab. 5. Under Error-checking, click Check Now. 6. Click Scan for and attempt recovery of bad sectors.
Page 154: Ieee 1394A Device Problems
Solving Problems: Dell Precision Workstation 470 and 670 Computers User's Guide 1. Click the Start button and click Control Panel. 2. Click Printers and Other Hardware. 3. Click Phone and Modem Options. 4. Click the Modems tab. 5. Click the COM port for your modem.
Page 155: Lockups And Software Problems
Solving Problems: Dell Precision Workstation 470 and 670 Computers User's Guide Test the keyboard — Connect a properly working keyboard to the computer, and try using the keyboard. If the new keyboard works, the original keyboard is faulty. Run the...
Page 156: A Program Is Designed For An Earlier Windows Operating System
Solving Problems: Dell Precision Workstation 470 and 670 Computers User's Guide A program is designed for an earlier Windows operating system If You Are Using Windows XP, Run the Program Compatibility Wizard — The Program Compatibility Wizard configures a program so it runs in an environment similar to non-Windows XP operating system environments.
Page 157: Mouse Problems
Solving Problems: Dell Precision Workstation 470 and 670 Computers User's Guide If you receive an error message during boot — 1. Press <F2> and enter system setup. 2. Select Memory Info under Info. System setup identifies the problem and provides information with how to correct.
Page 158: Network Problems
Solving Problems: Dell Precision Workstation 470 and 670 Computers User's Guide CAUTION: Before you begin any of the procedures in this section, follow the safety instructions located in the Product Information Guide. Check the mouse cable — 1. Check the cable connector for bent or broken pins and for damaged or frayed cables. Straighten bent pins.
Page 159: Power Problems
Ensure that the voltage selection switch is set to match the AC power at your location (if applicable). Ensure that the processor power cable is securely connected to the system board (for the Dell Precision 670 computer, see "System Board...
Page 160: Printer Problems
Solving Problems: Dell Precision Workstation 470 and 670 Computers User's Guide Printer Problems Fill out the Diagnostics Checklist as you complete these checks. CAUTION: Before you begin any of the procedures in this section, follow the safety instructions located in the Product Information Guide.
Page 161: Serial Or Parallel Device Problems
If two microprocessors are installed, ensure that a VRM is installed for the second microprocessor. Remove and reinstall the microprocessor. Run the System Board Devices and Processor Cache test groups in the Dell Diagnostics. Verify that the VRM is working: If two microprocessors are installed, ensure that a VRM is properly installed for the second microprocessor.
Page 162: No Sound From Headphones
Solving Problems: Dell Precision Workstation 470 and 670 Computers User's Guide the card. Ensure that the subwoofer and the speakers are turned on — See the setup diagram supplied with the speakers. If your speakers have volume controls, adjust the volume, bass, or treble to eliminate distortion.
Page 163: Video And Monitor Problems
Solving Problems: Dell Precision Workstation 470 and 670 Computers User's Guide 3. Click the Hardware tab. 4. Double-click the name of your CD drive. 5. Click the Properties tab. 6. Uncheck the Enable digital CD audio for this CD-ROM device box.
Page 164: If The Screen Is Difficult To Read
Solving Problems: Dell Precision Workstation 470 and 670 Computers User's Guide If the screen is difficult to read Check the monitor settings — See the monitor documentation for instructions on adjusting the contrast and brightness, demagnetizing (degaussing) the monitor, and running the monitor self-test.
Page 165: Cleaning Your Computer
Cleaning Your Computer: Dell Precision Workstation 470 and 670 Computers User's Guide Back to Contents Page Cleaning Your Computer Dell Precision™ Workstation 470 and 670 Computers User's Guide CAUTION: Before you begin any of the procedures in this section, follow the safety instructions located in the Product Information Guide.
Page 166: Cds And Dvds
Cleaning Your Computer: Dell Precision Workstation 470 and 670 Computers User's Guide CDs and DVDs NOTICE: Always use compressed air to clean the lens in the CD/DVD drive, and follow the instructions that come with the compressed air. Never touch the lens in the drive.
Page 167: Transferring Information To A New Computer
Features of Microsoft Windows XP: Dell Precision Workstation 470 and 670 Computers User's Guide Back to Contents Page Features of Microsoft Windows XP Dell Precision™ Workstation 470 and 670 Computers User's Guide Transferring Information to a New Computer Creating and Arranging Shortcuts Microsoft®...
Page 168: Start Menu
Features of Microsoft Windows XP: Dell Precision Workstation 470 and 670 Computers User's Guide After the information has been copied, the Completing the Collection Phase screen appears. 8. Click Finish. To transfer data to the new computer: 1. On the Now go to your old computer screen on the new computer, click Next.
Page 169: Choosing A Screen Saver
Features of Microsoft Windows XP: Dell Precision Workstation 470 and 670 Computers User's Guide You can set background colors and patterns on the Windows desktop choosing a wallpaper. 1. Click the Start button, click Control Panel, and then click Appearance and Themes.
Page 170: Creating Shortcuts
Features of Microsoft Windows XP: Dell Precision Workstation 470 and 670 Computers User's Guide A shortcut is an icon on the desktop that provides quick access to programs, files, folders, and drives you might frequently use. Creating Shortcuts 1. Open Windows Explorer or My Computer and find the file, program, or drive for which you want to create a shortcut.
Page 171: Internet Connection Firewall
Features of Microsoft Windows XP: Dell Precision Workstation 470 and 670 Computers User's Guide Internet Connection Firewall The Internet Connection Firewall provides basic protection from unauthorized access to the computer while the computer is connected to the Internet. When the firewall is enabled for a network connection, the firewall icon appears with a red background in the Network Connections section of the Control Panel.
Page 172: User Accounts And Fast User Switching
Features of Microsoft Windows XP: Dell Precision Workstation 470 and 670 Computers User's Guide sharing files, printers, or an Internet connection between computers in a home or small office. 1. Click the Start button, point to All Programs® Accessories® Communications, and then click Network Setup Wizard.
Page 173 Features of Microsoft Windows XP: Dell Precision Workstation 470 and 670 Computers User's Guide When you use Fast User Switching, programs that previous users were using remain running in the background, which might slow your computer's response time. Also, multimedia programs, such as games and DVD software, might not work with Fast User Switching.
Page 174: Contacting Dell
Dell representative for information on availability. Online Services You can access Dell Support at support.dell.com. Select your region on the WELCOME TO DELL SUPPORT page, and fill in the requested details to access help tools and information. You can contact Dell electronically using the following addresses: World Wide Web www.dell.com/...
Page 175: Autotech Service
Automated Order-Status Service To check on the status of any Dell™ products that you have ordered, you can go to support.dell.com, or you can call the automated order-status service. A recording prompts you for the information needed to locate and report on your order. For the telephone number to call, see the contact numbers for your region.
Page 176: Problems With Your Order
Product Information If you need information about additional products available from Dell, or if you would like to place an order, visit the Dell website at www.dell.com. For the telephone number to call to speak to a sales specialist, see the contact numbers for your region.
Page 177 Toll-free numbers are for use within the country for which they are listed. When you need to contact Dell, use the electronic addresses, telephone numbers, and codes provided in the following table. If you need assistance in determining which codes to use, contact a local or an international operator.
Page 178 Appendix: Dell Precision Workstation 470 and 670 Computers User's Guide Aruba General Support toll-free: 800-1578 E-mail (Australia): au_tech_support@dell.com E-mail (New Zealand): nz_tech_support@dell.com Home and Small Business 1-300-65-55-33 Australia (Sydney) Government and Business toll-free: 1-800-633-559 International Access Code: 0011 Preferred Accounts Division (PAD)
Page 179 Appendix: Dell Precision Workstation 470 and 670 Computers User's Guide Online Order Status: www.dell.ca/ostatus AutoTech (automated technical support) toll-free: 1-800-247-9362 TechFax toll-free: 1-800-950-1329 Customer Care (Home Sales/Small Business) toll-free: 1-800-847-4096 Canada (North York, Ontario) Customer Care (med./large business, government) toll-free: 1-800-326-9463...
Page 180 Appendix: Dell Precision Workstation 470 and 670 Computers User's Guide Technical Support 02 2186 27 27 International Access Customer Care 02 2186 27 11 Code: 00 02 2186 27 14 Country Code: 420 TechFax 02 2186 27 28 City Code: 2...
Page 181 Appendix: Dell Precision Workstation 470 and 670 Computers User's Guide Corporate Technical Support 0825 004 719 Customer Care 0825 338 339 Switchboard 01 55 94 71 00 Sales 01 55 94 71 00 01 55 94 71 01 Website: support.euro.dell.com E-mail: tech_support_central_europe@dell.com...
Page 182 Appendix: Dell Precision Workstation 470 and 670 Computers User's Guide E-mail: dell_direct_support@dell.com Technical Support 1850 543 543 U.K. Technical Support (dial within U.K. only) 0870 908 0800 Home User Customer Care 01 204 4014 Ireland (Cherrywood) Small Business Customer Care...
Page 183 Appendix: Dell Precision Workstation 470 and 670 Computers User's Guide Large Corporate Accounts Sales (over 3500 employees) 044-556-3430 Public Sales (government agencies, educational 044-556-1469 institutions, and medical institutions) Global Segment Japan 044-556-3469 Individual User 044-556-1760 Switchboard 044-556-4300 Technical Support toll-free: 080-200-3800...
Page 184 Appendix: Dell Precision Workstation 470 and 670 Computers User's Guide 50-81-8800 Main or 01-800-888-3355 Montserrat General Support toll-free: 1-866-278-6822 Netherlands Antilles General Support 001-800-882-1519 Website: support.euro.dell.com E-mail (Technical Support): (Enterprise): nl_server_support@dell.com (Latitude): nl_latitude_support@dell.com (Inspiron): nl_inspiron_support@dell.com (Dimension): nl_dimension_support@dell.com (OptiPlex): nl_optiplex_support@dell.com Netherlands (Amsterdam) (Dell Precision): nl_workstation_support@dell.com...
Page 185 Appendix: Dell Precision Workstation 470 and 670 Computers User's Guide Switchboard 671 16800 Fax Switchboard 671 16865 Panama General Support 001-800-507-0962 Peru General Support 0800-50-669 Website: support.euro.dell.com E-mail: pl_support_tech@dell.com Poland (Warsaw) Customer Service Phone 57 95 700 International Access Customer Care...
Page 186 Appendix: Dell Precision Workstation 470 and 670 Computers User's Guide Sales 902 118 541 International Access Code: 00 Switchboard 902 118 541 Country Code: 34 902 118 539 City Code: 91 Corporate Technical Support 902 100 130 Customer Care 902 118 546...
Page 187 Appendix: Dell Precision Workstation 470 and 670 Computers User's Guide Website: support.euro.dell.com Customer Care website: support.euro.dell.com/uk/en/ECare/Form/Home.asp E-mail: dell_direct_support@dell.com Technical Support (Corporate/Preferred Accounts/PAD 0870 908 0500 [1000+ employees]) Technical Support (direct/PAD and general) 0870 908 0800 U.K. (Bracknell) Global Accounts Customer Care...
Page 188: Fcc Notices (U.s. Only)
(1-877-335-5889) FCC Notices (U.S. Only) Most Dell computer systems are classified by the Federal Communications Commission (FCC) as Class B digital devices. To determine which classification applies to your computer system, examine all FCC registration labels located on the bottom, side, or back panel of your computer, on card-mounting brackets, and on the cards themselves.
Page 189 Appendix: Dell Precision Workstation 470 and 670 Computers User's Guide Model numbers: WHL and WHM Company name: Dell Inc. One Dell Way Round Rock, Texas 78682 USA 512-338-4400 Back to Contents Page file:///T|/htdocs/systems/ws670/EN/ug_en/client_h.htm[3/20/2013 9:32:01 AM]...
Page 190 Glossary: Dell Precision Workstation 470 and 670 Computers User's Guide Back to Contents Page Glossary Dell Precision™ Workstation 470 and 670 Computers User's Guide Terms in this Glossary are provided for informational purposes only and may or may not describe features included with your particular computer.
Page 191 Glossary: Dell Precision Workstation 470 and 670 Computers User's Guide virus, ensure that you always have a bootable CD or floppy disk available. bps — bits per second — The standard unit for measuring data transmission speed. BTU — British thermal unit — A measurement of heat output.
Page 192 Glossary: Dell Precision Workstation 470 and 670 Computers User's Guide DDR2 — a second generation double-data-rate SDRAM that is not compatible with the first generation. dead partition — State of nonredundant array that has suffered a single drive failure, or a redundant array that has suffered multiple drive failures.
Page 193 Express Service Code — A numeric code located on a sticker on your Dell™ computer. Use the Express Service Code when contacting Dell for assistance. Express Service Code service may not be available in some countries.
Page 194 Glossary: Dell Precision Workstation 470 and 670 Computers User's Guide hard drive — A drive that reads and writes data on a hard disk. The terms hard drive and hard disk are often used interchangeably. heat sink — A metal plate on some processors that helps dissipate heat.
Page 195 PC Card, and internal. You typically use your modem to connect to the Internet and exchange e-mail. module bay — A bay that supports devices such as optical drives, a second battery, or a Dell TravelLite™ module. monitor — The high-resolution TV-like device that displays computer output.
Page 196 Glossary: Dell Precision Workstation 470 and 670 Computers User's Guide network adapter — A chip that provides network capabilities. A computer may include a network adapter on its system board, or it may contain a PC Card with an adapter on it. A network adapter is also referred to as a NIC (network interface controller).
Page 197 Glossary: Dell Precision Workstation 470 and 670 Computers User's Guide PXE — pre-boot execution environment — A WfM (Wired for Management) standard that allows networked computers that do not have an operating system to be configured and started remotely. quick init — An array initialized using the Quick Init option is available immediately, with no on-going background controller activity.
Page 198 — An I/O port often used to connect devices such as a handheld digital device or digital camera to your computer. Service Tag — A bar code label on your computer that identifies your computer when you access Dell Support at support.dell.com or when you call Dell for customer service or technical support.
Page 199 Glossary: Dell Precision Workstation 470 and 670 Computers User's Guide text editor — A program used to create and edit files that contain only text; for example, Windows Notepad uses a text editor. Text editors do not usually provide word wrap or formatting functionality (the option to underline, change fonts, and so on).
Page 200 Glossary: Dell Precision Workstation 470 and 670 Computers User's Guide Control Panel. You can also scan in your favorite picture and make it wallpaper. write-protected — Files or media that cannot be changed. Use write-protection when you want to protect data from being changed or destroyed.

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