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Dell Dimension 4700 Series Owner's Manual
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Dell Dimension 4700 Series Owner's Manual

Dell Dimension 4700 Series Owner's Manual

Dell dimension 4700: owners manual
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Table of Contents

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See also: Service Manual , Setup Manual
Dell™ Dimension™ 4700 Series
Service Tag
floppy drive light*
power light
power button
USB 2.0 connectors (2)
power connector
voltage selection switch
serial connector
integrated VGA video connector
keyboard connector
center/LFE connector
line-out connector
microphone connector
USB 2.0 connectors (6)
VGA video connector*
TV-OUT connector*
optional sound card connector*
w w w . d e l l . c o m | s u p p o r t . d e l l . c o m
*On computers with a floppy drive.
*Not present on
all computers.
CD or DVD drive
activity light
CD or DVD eject button
floppy drive eject button*
hard-drive activity light
headphones
parallel connector
diagnostic lights (4)
mouse connector
surround connector
line-in connector
network adapter connector
cover latch
PCI card (2), PCI Express x1 card (1),
PCI Express x16 card (1) slots
DVI video connector*

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Table of Contents
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Summary of Contents for Dell Dimension 4700 Series

  • Page 1 Dell™ Dimension™ 4700 Series Service Tag floppy drive light* power light power button USB 2.0 connectors (2) power connector voltage selection switch serial connector integrated VGA video connector keyboard connector center/LFE connector line-out connector microphone connector USB 2.0 connectors (6)

  • Page 2: Abbreviations And Acronyms

    A CAUTION indicates a potential for property damage, personal injury, or death. Abbreviations and Acronyms For a complete list of abbreviations and acronyms, see the Dell Dimension Help file. To access the help file, see page 9. If you purchased a Dell™ n Series computer, any references in this document to Microsoft operating systems are not applicable.

  • Page 3: Table Of Contents

    Contents Finding Information ......Setting Up and Using Your Computer Setting Up a Printer .
  • Page 4 Dell Diagnostics ......Dell Diagnostics Main Menu Contents ..... .
  • Page 5 ......Restoring Your Operating System Using Microsoft Windows XP System Restore Using Dell PC Restore by Symantec Resolving Software and Hardware Incompatibilities Removing and Installing Parts Before You Begin .
  • Page 6 ......Clearing Forgotten Passwords Clearing CMOS Settings Dell Technical Support Policy (U.S. Only) Definition of "Dell-Installed" Software and Peripherals Definition of "Third-Party" Software and Peripherals Contents .
  • Page 7 ....... FCC Identification Information Contacting Dell ......
  • Page 8 Contents...

  • Page 9: Finding Information

    What Are You Looking For? • How to access tutorials and other how to information • How to get a copy of my invoice • How to extend my warranty • How to access Dell Support on my Microsoft ® Windows desktop (U.S. only) •...
  • Page 10 Dell Support Website — support.dell.com NOTE: Select your region to view the appropriate support site. The Dell Support website provides several online tools, including: • Solutions — Troubleshooting hints and tips, articles from technicians, and online courses • Community — Online discussion with other Dell customers •...

  • Page 11: Setting Up And Using Your Computer

    Setting Up and Using Your Computer Setting Up a Printer NOTICE: Complete the operating system setup before you connect a printer to the computer. See the documentation that came with the printer for setup information, including how to: • Obtain and install updated drivers. •...

  • Page 12: Connecting A Parallel Printer

    Connecting a Parallel Printer Complete the operating system setup, if you have not already done so. Turn off the computer (see page 47). NOTICE: For best results, use a 3-m (10-ft) or shorter parallel cable. Attach the parallel printer cable to the parallel connector on the computer and tighten the two screws.

  • Page 13: Connecting Two Monitors

    screws (2) Turn on the printer and then turn on the computer. If the Add New Hardware Wizard window appears, click Cancel. Install the printer driver if necessary. See the documentation that came with your printer. Connecting Two Monitors CAUTION: Before you begin any of the procedures in this section, follow the safety instructions located in the Product Information Guide.

  • Page 14: Connecting One Monitor With A Vga Connector And One Monitor With A Dvi Connector

    Connect one of the monitors to the VGA (blue) connector on the back of the computer. Connect the other monitor to the optional DVI adapter and connect the DVI adapter to the DVI (white) connector on the back of the computer. optional DVI adapter Connecting One Monitor With a VGA connector and One Monitor With a DVI Connector: Follow the procedures in "Before You Begin"...

  • Page 15: Changing The Display Settings

    In clone mode, both monitors display the same image. • In extended desktop mode, you can drag objects from one screen to the other, effectively doubling the amount of viewable work space. For information on changing the display settings for your graphics card, see the user’s guide in the Help and Support Center (click the Start button, click Help and Support, click User and system guides, click Device guides, and then click the guide for your graphics card).

  • Page 16: Network Setup Wizard

    Double-click the MSN Explorer or AOL icon on the Microsoft Follow the instructions on the screen to complete the setup. Setting Up and Using Your Computer ® XP operating system provides a Network Setup Wizard to guide you Accessories Communications, and then ® ® Windows desktop.

  • Page 17: Copying Cds And Dvds

    If you do not have an MSN Explorer or AOL icon on your desktop or if you want to set up an Internet connection with a different ISP: Save and close any open files, and exit any open programs. Click the Start button and click Internet Explorer.

  • Page 18: How To Copy A Cd Or Dvd

    Sonic support website at support.sonic.com. Currently, five DVD-writable disc formats are available: DVD+R, DVD+RW, DVD-R, DVD-RW, and DVD-RAM. The DVD-writable drives installed in Dell™ computers can write to DVD+R and DVD+RW media, and can read DVD-R and DVD-RW media. However, DVD-writable drives do not write to and might not read DVD-RAM media.

  • Page 19: Helpful Tips

    You can enable or disable Hyper-Threading through system setup. For more information on accessing system setup, see page 96. For more information on Hyper-Threading, search the Knowledge Base on the Dell Support website at support.dell.com. ® ®...
  • Page 20 Setting Up and Using Your Computer...

  • Page 21: Solving Problems

    E P L A C E T H E B A T T E R Y the computer, or if an incorrect time or date displays during start-up, replace the battery (see page 88). If the battery still does not work properly, contact Dell (see page 105). Drive Problems...

  • Page 22: Cd And Dvd Drive Problems

    Dimension Help file ( information on power management modes. Solving Problems — See the Dell Dimension Help file. T A R D W A R E R O U B L E S H O O T E R — See page 46.

  • Page 23: Hard Drive Problems

    Hard drive problems H E C K I S K — Click the Start button and click My Computer. Right-click Local Disk C:. Click Properties. Click the Tools tab. Under Error-checking, click Check Now. Click Scan for and attempt recovery of bad sectors. Click Start.

  • Page 24: Error Messages

    E R I F Y T H A T T H E M O D E M I S C O M M U N I C A T I N G W I T H Click the Start button and click Control Panel. Click Printers and Other Hardware.

  • Page 25: Ieee 1394 Device Problems

    If so, run the program that you want to use first. P E R A T I N G S YS T E M N O T F O U N D — Contact Dell (see page 105). IEEE 1394 Device Problems...

  • Page 26: Keyboard Problems

    Keyboard Problems CAUTION: Before you begin any of the procedures in this section, follow the safety instructions located in the Product Information Guide. H E C K T H E K E Y B O A R D C A B L E •...

  • Page 27: A Program Stops Responding

    A program stops responding N D T H E P R O G R A M — Press <Ctrl><Shift><Esc> simultaneously. Click Applications. Click the program that is no longer responding. Click End Task. A program crashes repeatedly NOTE: Software usually includes installation instructions in its documentation or on a floppy disk or CD. H E C K T H E S O F T W A R E D O C U M E N T A T I O N A program is designed for an earlier Windows operating system U N T H E...

  • Page 28: Other Software Problems

    • Ensure that you are following the memory installation guidelines (see page 57). • Your Dell Dimension™ computer supports DDR2 memory. For additional information on the type of memory supported by your computer, see "Memory" on page 91.

  • Page 29: Mouse Problems

    Product Information Guide. L E A N T H E M O U S E — See the Dell Dimension Help file for instructions on cleaning the mouse. To access the help file, see page 9. H E C K T H E M O U S E C A B L E —...

  • Page 30: Network Problems

    Network Problems CAUTION: Before you begin any of the procedures in this section, follow the safety instructions located in the Product Information Guide. H E C K T H E N E T W O R K C A B L E C O N N E C T O R both the network connector on the back of the computer and the network jack.

  • Page 31: Printer Problems

    F T H E P O W E R L I G H T I S O F F — The computer is either turned off or is not receiving power. • Reseat the power cable into both the power connector on the back of the computer and the electrical outlet.

  • Page 32: Scanner Problems

    H E C K T H E P R I N T E R C A B L E C O N N E C T I O N S • See the printer documentation for cable connection information. • Ensure that the printer cables are securely connected to the printer and the computer (see page 11). E S T T H E E L E C T R I C A L O U T L E T device, such as a lamp.

  • Page 33: Sound And Speaker Problems

    E R I F Y T H A T T H E S C A N N E R I S R E C O G N I Z E D B Y Click the Start button, click Control Panel, and then click Printers and Other Hardware. Click Scanners and Cameras.

  • Page 34: No Sound From Headphones

    UN THE SPEAKER DIAGNOSTICS E I N S T A L L T H E S O U N D D R I V E R U N T H E A R D W A R E No sound from headphones H E C K T H E H E A D P H O N E C A B L E C O N N E C T I O N into the headphone connector (see page 49).

  • Page 35: If The Screen Is Difficult To Read

    E S T T H E E L E C T R I C A L O U T L E T — Ensure that the electrical outlet is working by testing it with another device, such as a lamp. H E C K T H E D I A G N O S T I C L I G H T S —...
  • Page 36 Solving Problems...

  • Page 37: Advanced Troubleshooting

    Advanced Troubleshooting Diagnostic Lights CAUTION: Before you begin any of the procedures in this section, follow the safety instructions located in the Product Information Guide. To help you troubleshoot a problem, your computer has four lights labeled "A," "B," "C," and "D" on the back panel (see page 51).
  • Page 38 • If available, install properly working memory of the same type into your computer (see page 57). • If the problem persists, contact Dell (see page 105). • If the computer has a graphics card, remove the card, reinstall it (see page 60), and then restart the computer.
  • Page 39 • Verify that the memory modules that you are installing are compatible with your computer (see page 57). • If the problem persists, contact Dell (see page 105). Determine if a conflict exists by removing a card (not a graphics card) and restarting the computer (see page 60).

  • Page 40: Dell Diagnostics

    Product Information Guide. If you experience a problem with your computer, perform the checks in "Solving Problems" on page 21 and run the Dell Diagnostics before you contact Dell for technical assistance. NOTICE: The Dell Diagnostics works only on Dell™ computers.

  • Page 41: Dell Diagnostics Main Menu

    If you cannot resolve the error condition, contact Dell (see page 105). NOTE: The Service Tag for your computer is located at the top of each test screen. If you contact Dell, technical support will ask for your Service Tag.

  • Page 42: Drivers

    Configuration Parameters Close the test screen to return to the Main Menu screen. To exit the Dell Diagnostics and restart the computer, close the Main Menu screen. Drivers What Is a Driver? A driver is a program that controls a device such as a printer, mouse, or keyboard. All devices require a driver program.

  • Page 43: Reinstalling Drivers

    • Dell PC Restore by Symantec restores your hard drive to the operating state it was in when you purchased the computer. Dell PC Restore permanently deletes all data on the hard drive and removes any applications installed after you received the computer.
  • Page 44 NOTE: The procedures in this document were written for the Windows default view, so they may not work if you set your Dell™ computer to the Windows Classic view. Creating a Restore Point Click the Start button and click Help and Support.

  • Page 45: Using Dell Pc Restore By Symantec

    Using Dell PC Restore by Symantec Use Dell PC Restore by Symantec only as the last method to restore your operating system. PC Restore restores your hard drive to the operating state it was in when you purchased the computer.

  • Page 46: Resolving Software And Hardware Incompatibilities

    Enabling System Restore If you reinstall Windows XP with less than 200 MB of free hard-disk space available, System Restore is automatically disabled. To see if System Restore is enabled: Click the Start button and click Control Panel. Click Performance and Maintenance. Click System.

  • Page 47: Removing And Installing Parts

    You have performed the steps in "Turning Off Your Computer" and "Before Working Inside Your Computer." • You have read the safety information in your Dell™ Product Information Guide. • A component can be replaced by performing the removal procedure in reverse order.

  • Page 48: Before Working Inside Your Computer

    NOTICE: Only a certified service technician should perform repairs on your computer. Damage due to servicing that is not authorized by Dell is not covered by your warranty. NOTICE: When you disconnect a cable, pull on its connector or on its strain-relief loop, not on the cable itself.

  • Page 49: Front And Back View Of The Computer

    Front and Back View of the Computer Front View *On computers with an optional floppy drive. Removing and Installing Parts...
  • Page 50 Wait until this light turns off before you remove the floppy disk from the drive. (On computers with an optional floppy drive.) Service Tag Used to identify your computer when you access the Dell Support website or call technical support. Removing and Installing Parts NOTICE: To avoid losing data, do not use the power button to turn off the computer.

  • Page 51: Back View

    Back View *Not present on all computers Removing and Installing Parts...
  • Page 52 parallel connector Connect a parallel device, such as a printer, to the parallel connector. If you have a USB printer, plug it into a USB connector. diagnostic lights (4) Use the lights to help you troubleshoot a computer problem based on the diagnostic code.
  • Page 53 modem connector (Optional) If you have a modem, connect a telephone cable to either of the modem connectors. Do not connect the telephone cable to the network connector. NOTE: TV-OUT connector Connects your computer to a TV. For more information, see Connecting Two Monitors (see page 13).

  • Page 54: Removing The Computer Cover

    Removing the Computer Cover CAUTION: Before you begin any of the procedures in this section, follow the safety instructions located in the Product Information Guide. CAUTION: To guard against electrical shock, always unplug your computer from the electrical outlet before opening the cover. Follow the procedures in "Before You Begin"...

  • Page 55: Inside View Of Your Computer

    Inside View of Your Computer CAUTION: Before you begin any of the procedures in this section, see the safety instructions located in the Product Information Guide. CAUTION: To guard against electrical shock, always unplug your computer from the electrical outlet before opening the computer cover.

  • Page 56: System Board Components

    System Board Components floppy drive main power connector connector (FLOPPY) (J3J1) (J4J1) standby power light CR3J1 memory module connectors (1, 2, 3, 4) fan connector CPU FAN) (J1F1) processor and heat sink connector (J3E1) processor power connector (J5B1) Removing and Installing Parts IDE drive clear CMOS connector...

  • Page 57: Memory

    Memory You can increase your computer memory by installing memory modules on the system board. Your Dell Dimension™ computer supports DDR2 memory. For additional information on the type of memory supported by your computer, see "Memory" on page 91. DDR Memory Overview DDR2 memory modules should be installed in pairs of matched memory size, speed, and technology.

  • Page 58: Addressing Memory With 4-Gb Configurations

    Dell. If possible, do not pair an original memory module with a new memory module. Otherwise, your computer may not start properly. You should install your original memory modules in pairs either in DIMM connectors 1 and 2 or DIMM connectors 3 and 4.
  • Page 59 Press out the securing clip at each end of the memory module connector. Align the notch on the bottom of the module with the crossbar in the connector. memory module cutouts (2) NOTICE: To avoid damage to the memory module, press the module straight down into the connector while you apply equal force to each end of the module.

  • Page 60: Removing Memory

    Close the computer cover. NOTICE: To connect a network cable, first plug the cable into the network wall jack and then plug it into the computer. Connect your computer and devices to electrical outlets, and turn them on. Right-click the My Computer icon and click Properties. Click the General tab.

  • Page 61: Pci Cards

    Your Dell™ computer provides the following slots for PCI and PCI Express cards: • Two PCI card slots • One PCI Express x16 card slot • One PCI Express x1 card slot PCI Cards If you are installing or replacing a card, follow the procedures in the next section. If you are removing but not replacing a card, see "Removing a PCI Card"...
  • Page 62 CAUTION: Some network adapters automatically start the computer when they are connected to a network. To guard against electrical shock, be sure to unplug your computer from its electrical outlet before installing any cards. Align the cutout on the bottom of the card with the crossbar in the system board connector. Gently rock the card into the connector until it is fully seated.
  • Page 63 If you are removing the card permanently, install a filler bracket in the empty card-slot opening. If you need a filler bracket, contact Dell (see page 105). NOTE: Installing filler brackets over empty card-slot openings is necessary to maintain FCC certification of the computer.

  • Page 64: Pci Express Cards

    If you removed a sound card: Enter system setup (see page 96), select Audio Controller, and then change the setting to Connect external audio devices to the audio connectors on the computer back panel. If you removed an add-in network connector: Enter system setup (see page 96), select Network Controller, and then change the setting to On.
  • Page 65 Installing a PCI Express Card Follow the procedures in "Before You Begin" on page 47. If you are installing a new card, unscrew and remove the filler bracket to create a card-slot opening. Then continue with step 4. securing screw filler bracket If you are replacing a card that is already installed in the computer, remove the card.
  • Page 66 filler bracket Prepare the card for installation. See the documentation that came with the card for information on configuring the card, making internal connections, or otherwise customizing it for your computer. CAUTION: Some network adapters automatically start the computer when they are connected to a network.
  • Page 67 If you are installing the card into the x16 card connector, position the card so the securing slot is aligned with the securing tab, and gently pull the securing tab. Place the card in the connector and press down firmly. Ensure that the card is fully seated and that the bracket is within the card slot.
  • Page 68 If you are removing the card permanently, install a filler bracket in the empty card-slot opening. If you need a filler bracket, contact Dell (see page 105). NOTE: Installing filler brackets over empty card-slot openings is necessary to maintain FCC certification of the computer.

  • Page 69: Front Panel

    If you removed a sound card: Enter system setup (see page 96), select Audio Controller, and then change the setting to Connect external audio devices to the audio connectors on the computer back panel. If you removed an add-in network connector: Enter system setup (see page 96), select Network Controller, and then change the setting to On.

  • Page 70: Removing The Front Panel

    Removing the Front Panel Follow the procedures in "Before You Begin" on page 47. Remove the computer cover (see page 54). Release and remove the front panel: If your computer has a release lever, push the release lever to release the top tab. Reach inside the computer and push the top and bottom tab towards you to release them.

  • Page 71: Removing The Front-Panel Insert

    Removing the Front-Panel Insert Press in the two insert tabs. tabs (2) Push out the front-panel insert. insert Removing and Installing Parts...

  • Page 72: Reattaching The Front Panel

    Reattaching the Front Panel Reattach the front panel to the side hinges. Rotate the front panel until it snaps onto the front of the computer. Drives Your computer supports a combination of these devices: • Up to two hard drives •...

  • Page 73: General Installation Guidelines

    General Installation Guidelines Connect serial ATA hard drives to the system board connectors labeled SATA-0 or SATA-2. Connect CD/DVD drives to the connector labeled PRI IDE. When you connect two IDE devices to a single IDE interface cable and configure them for the cable select setting, the device attached to the last connector on the interface cable is primary or the boot device (drive 0), and the device attached to the middle connector on the interface cable is the secondary device (drive 1).

  • Page 74: Hard Drive

    Power Cable Connector Hard Drive CAUTION: Before you begin any of the procedures in this section, follow the safety instructions located in the Product Information Guide. CAUTION: To guard against electrical shock, always unplug your computer from the electrical outlet before opening the cover.

  • Page 75: Removing A Hard Drive

    Removing a Hard Drive Disconnect the power and data cables from the drive and from the system board. data cable power cable Remove the hard drive bracket from the computer: Remove the bracket-securing screws for the hard drive. Remove the bracket for the hard drive from the computer. Removing and Installing Parts...
  • Page 76 If you are replacing the hard drive, remove the drive from the bracket: Remove the hard drive-securing screws. Remove the hard drive from the bracket. Removing and Installing Parts hard drive bracket-securing screw hard drive-securing screws (3) drive bracket bracket-securing screw...

  • Page 77: Installing A Hard Drive

    small bracket tabs (2) drive bracket Installing a Hard Drive Unpack the replacement hard drive, and prepare it for installation. Check the documentation for the drive to verify that it is configured for your computer. Remove the hard drive bracket (see page 75). Attach the hard drive to the hard drive bracket: Place the small bracket tabs into the drive-securing screw holes on one side of the drive.

  • Page 78: Adding A Second Hard Drive

    Partition and logically format your drive before you proceed to the next step. See the documentation for your operating system for instructions. Test the hard drive by running the Dell Diagnostics (see page 40). If the drive you just installed is the primary drive, install your operating system on the hard drive.
  • Page 79 If you are replacing the additional hard drive, remove the drive from the bracket: Remove the hard drive-securing screws. Remove the hard drive from the bracket. NOTICE: Ground yourself by touching an unpainted metal surface on the back of the computer. NOTICE: When you unpack the drive, do not set it on a hard surface, which may damage the drive.
  • Page 80 Reinstall the existing hard drive into the computer in front of the additional drive (see page 77). Connect a power cable to the drive. Connect the data cable to the drive and to the system board (see page 56). Replace the computer cover (see page 89). NOTICE: To connect a network cable, first plug the cable into the network wall jack and then plug it into the computer.

  • Page 81: Floppy Drive

    Floppy Drive CAUTION: Before you begin any of the procedures in this section, follow the safety instructions located in the Product Information Guide. CAUTION: To guard against electrical shock, always unplug your computer from the electrical outlet before opening the cover. Follow the procedures in "Before You Begin"...

  • Page 82: Installing A Floppy Drive

    securing screws (4) top bracket screw Remove the floppy drive from the bracket: Remove all four drive-securing screws (two on each side). Remove the floppy drive from the bracket. Installing a Floppy Drive Remove the floppy drive bracket from the computer (see page 81). If you are replacing a floppy drive, remove the drive from the bracket (see page 82).

  • Page 83: Cd/Dvd Drive

    See the documentation that came with the drive for instructions on installing any software required for drive operation. Enter system setup (see page 96) and update the appropriate Diskette Drive option. Verify that your computer works correctly by running the Dell Diagnostics (see page 40). CD/DVD Drive CAUTION: Before you begin any of the procedures in this section, follow the safety instructions located in the Product Information Guide.

  • Page 84: Removing A Cd/Dvd Drive

    Removing a CD/DVD Drive Disconnect the power, audio, and CD/DVD drive cables from the back of the drive and from the system board. power cable Remove the CD/DVD drive securing screw. Slide the drive forward and remove it from the drive bay. securing screw Removing and Installing Parts...

  • Page 85: Installing A Cd/Dvd Drive

    Enter system setup (see page 96) and select the appropriate Drive option. Verify that your computer works correctly by running Dell Diagnostics (see page 40). Adding a Second CD or DVD Drive Ensure that the jumper setting on the new drive is set for "cable select" (see the documentation that came with the drive for information).
  • Page 86 NOTE: Some computers come with only two extra alignment screws; others come with four. You only need two alignment screws for this procedure. Gently slide the drive into place in the drive bay. securing screw After the drive is in place, apply pressure to ensure that the drive is fully seated. Use the securing screw that came with the drive to attach the drive to the computer.
  • Page 87 NOTICE: Match the colored strip on the cable with pin 1 on the drive (pin 1 is marked as "1"). Connect the power cable to the system board (see page 56). Locate the data cable from the CD or DVD drive in the upper drive bay and connect its middle data connector to the new drive.

  • Page 88: Battery

    Battery CAUTION: Before you begin any of the procedures in this section, follow the safety instructions located in the Product Information Guide. NOTICE: To prevent static damage to components inside your computer, discharge static electricity from your body before you touch any of your computer’s electronic components. You can do so by touching an unpainted metal surface on the computer chassis.

  • Page 89: Replacing The Computer Cover

    battery socket Replace the computer cover (see page 89). NOTICE: To connect a network cable, first plug the cable into the network device and then plug it into the computer. Connect your computer and devices to electrical outlets, and turn them on. Enter system setup (see page 96) and restore the settings you recorded in step 1.
  • Page 90 Removing and Installing Parts...

  • Page 91: A Appendix

    Appendix Specifications Processor Processor type Level 1 (L1) cache Level 2 (L2) cache Memory Type Memory connectors Memory capacities Minimum memory Maximum memory BIOS address Computer Information Chipset DMA channels Interrupt levels BIOS chip (NVRAM) ® ® Intel Pentium 4 with HT Technology NOTE: Not all Pentium 4 processors support Hyper-Threading technology.
  • Page 92 Computer Information (continued) System Clock Video Type Audio Type Expansion Bus Bus type Bus speed connectors connector size connector data width (maximum) PCI Express connector connector size connector data width (maximum) PCI Express connector connector size connector data width (maximum) Appendix integrated network interface capable of 10/100 communication.
  • Page 93 Drives Externally accessible: Available devices Internally accessible: Connectors External connectors: Serial Parallel Video Network adapter PS/2 (keyboard and mouse) Audio System board connectors: Primary IDE drive Serial ATA Floppy drive CD Audio PCI 2.2 PCI Express x1 PCI Express x16 Telephony (TAPI) one 3.5-inch drive bay two 5.25-inch drive bays...
  • Page 94 Controls and Lights Power control Power light Hard-drive access light Link integrity light (on integrated network adapter) Activity light (on integrated network adapter) Diagnostic lights Standby power light Power DC power supply: Wattage Heat dissipation Voltage (see the safety instructions located in the Product Information Guide for important voltage setting information)

  • Page 95: System Setup

    Environmental Temperature: Operating Storage Relative humidity Maximum vibration: Operating Storage Maximum shock: Operating Storage Altitude: Operating Storage System Setup Overview Use system setup as follows: • To change the system configuration information after you add, change, or remove any hardware in your computer •...

  • Page 96: Entering System Setup

    Entering System Setup Turn on (or restart) your computer. When the blue DELL™ logo appears, press <F2> immediately. If you wait too long and the operating system logo appears, continue to wait until you see the ® Microsoft Windows System Setup Screens The system setup screen displays current or changeable configuration information for your computer.

  • Page 97: System Setup Options

    System Setup Options NOTE: Depending on your computer and installed devices, the items listed in this section may not appear, or may not appear exactly as listed. System Lists system information such as the computer name, the BIOS version System Info number and date, system tags, and other system-specific information.
  • Page 98 Mouse Port LPT Port Mode LTP Port Address LPT Port DMA Serial Port #1 Video Primary Video Video Memory Size Performance Hyperthreading Performance Security Admin Password System Password Password Status Appendix Enables or disables the onboard PS/2-compatible mouse controller. Identifies and defines the parallel port settings. You can set the parallel port to Off, AT, PS/2, EPP , or ECP .
  • Page 99 Power Management Determines what happens when AC power is restored to the computer. AC Recovery Sets the computer to automatically turn on. Choices are every day or Auto Power On weekdays (every Monday through Friday). The default setting is Off. This feature does not work if you turn off your computer using a power strip or surge protector.

  • Page 100: Boot Sequence

    <F12>. If you wait too long and the operating system logo appears, continue to wait until you see the Microsoft Windows desktop. Then shut down your computer (see page 47) and try again. Appendix This option involves the rightmost bank of keys on your keyboard. When set to On (default), this option activates the numeric and mathematical features shown at the top of each key.

  • Page 101: Clearing Forgotten Passwords

    The Boot Device Menu appears, listing all available boot devices. Each device has a number next to it. At the bottom of the menu, enter the number of the device that is to be used for the current boot only. For example, if you are booting to a USB memory key, highlight USB Flash Device and press <Enter>.

  • Page 102: Clearing Cmos Settings

    To connect a network cable, first plug the cable into the network wall jack and then plug it into the computer. Connect your computer and devices to electrical outlets, and turn them on. Appendix ® ® Windows desktop appears on your computer, shut down the computer.

  • Page 103: Dell Technical Support Policy (U.s. Only)

    Third-party software and peripherals include any peripheral, accessory, or software program sold by Dell not under the Dell brand (printers, scanners, cameras, games, and so on). Support for all third- party software and peripherals is provided by the original manufacturer of the product.

  • Page 104: Class A

    Once you have determined your system’s FCC classification, read the appropriate FCC notice. Note that FCC regulations provide that changes or modifications not expressly approved by Dell could void your authority to operate this equipment. This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: This device may not cause harmful interference.

  • Page 105: Fcc Identification Information

    Toll-free numbers are for use within the country for which they are listed. When you need to contact Dell, use the electronic addresses, telephone numbers, and codes provided in the following table. If you need assistance in determining which codes to use, contact a local or an international operator.
  • Page 106 Tech Support Services Sales Aruba General Support Australia (Sydney) E-mail (Australia): au_tech_support@dell.com International Access Code: 0011 E-mail (New Zealand): nz_tech_support@dell.com Country Code: 61 Home and Small Business City Code: 2 Government and Business Preferred Accounts Division (PAD) For servers and storage...
  • Page 107 Customer Technical Support (Penang, Malaysia) Country Code: 673 Customer Service (Penang, Malaysia) Transaction Sales (Penang, Malaysia) Canada (North York, Ontario) Online Order Status: www.dell.ca/ostatus International Access Code: 011 AutoTech (automated technical support) Customer Care (Home Sales/Small Business) Customer Care (med./large business, government) Technical Support (Home Sales/Small Business) Technical Support (med./large bus., government)
  • Page 108 City Code Chile (Santiago) Sales, Customer Support, and Technical Support Country Code: 56 City Code: 2 China (Xiamen) Technical Support website: support.dell.com.cn Country Code: 86 Technical Support E-mail: cn_support@dell.com City Code: 592 Technical Support Fax Technical Support (Dimension™ and Inspiron™) Technical Support (OptiPlex™, Latitude™, and...
  • Page 109 Country (City) International Access Code Country Code City Code Czech Republic (Prague) Website: support.euro.dell.com International Access Code: 00 E-mail: czech_dell@dell.com Country Code: 420 Technical Support City Code: 2 Technical Support Fax Customer Care Customer Care Fax Switchboard Denmark (Copenhagen) Website: support.euro.dell.com...
  • Page 110 Country (City) International Access Code Country Code City Code Finland (Helsinki) Website: support.euro.dell.com International Access Code: 990 E-mail: fin_support@dell.com Country Code: 358 E-mail Support (servers): Nordic_support@dell.com City Code: 9 Technical Support Technical Support Fax Relational Customer Care Home/Small Business Customer Care...
  • Page 111 Country (City) International Access Code Country Code City Code Germany (Langen) Website: support.euro.dell.com International Access Code: 00 E-mail: tech_support_central_europe@dell.com Country Code: 49 Technical Support City Code: 6103 Home/Small Business Customer Care Global Segment Customer Care Preferred Accounts Customer Care Large Accounts Customer Care...
  • Page 112 Country (City) International Access Code Country Code City Code Hong Kong Website: support.ap.dell.com International Access Code: 001 E-mail: apsupport@dell.com Country Code: 852 Technical Support (Dimension™ and Inspiron™) Technical Support (OptiPlex™, Latitude™, and Dell Precision™) Technical Support (PowerApp™, PowerEdge™, PowerConnect™, and PowerVault™)
  • Page 113 Country (City) International Access Code Country Code City Code Italy (Milan) Website: support.euro.dell.com International Access Code: 00 E-mail: support.euro.dell.com/it/it/emaildell/ Country Code: 39 Home and Small Business City Code: 02 Technical Support Customer Care Switchboard Corporate Technical Support Customer Care Switchboard...
  • Page 114 Technical Support (Dimension™ and Inspiron™) Technical Support outside of Japan (Dimension and Inspiron) Technical Support (Dell Precision™, OptiPlex™, and Latitude™) Technical Support outside of Japan (Dell Precision, OptiPlex, and Latitude) Technical Support (PDAs, projectors, printers, routers) Technical Support outside of Japan (PDAs,...
  • Page 115 Macao Technical Support Country Code: 853 Customer Service (Penang, Malaysia) Transaction Sales Malaysia (Penang) Technical Support (Dell Precision, OptiPlex, and Latitude) International Access Code: 00 Technical Support (Dimension and Inspiron) Country Code: 60 Technical Support (PowerEdge and PowerVault) City Code: 4...
  • Page 116 Relational Sales Home/Small Business Sales Fax Relational Sales Fax Switchboard Switchboard Fax New Zealand E-mail (New Zealand): nz_tech_support@dell.com International Access Code: 00 E-mail (Australia): au_tech_support@dell.com Country Code: 64 Technical Support (for desktop and portable computers) Technical Support (for servers and storage)
  • Page 117 Country (City) International Access Code Country Code City Code Norway (Lysaker) Website: support.euro.dell.com International Access Code: 00 E-mail Support (portable computers): Country Code: 47 nor_nbk_support@dell.com E-mail Support (desktop computers): nor_support@dell.com E-mail Support (servers): nordic_server_support@dell.com Technical Support Relational Customer Care Home/Small Business Customer Care...
  • Page 118 Technical Support (Optiplex, Latitude, and Precision) Country Code: 65 Technical Support (PowerEdge and PowerVault) Customer Service (Penang, Malaysia) Transaction Sales Corporate Sales South Africa (Johannesburg) Website: support.euro.dell.com International Access Code: E-mail: dell_za_support@dell.com 09/091 Gold Queue Country Code: 27 Technical Support City Code: 11...
  • Page 119 International Access Code: 00 E-mail: swe_support@dell.com Country Code: 46 E-mail Support for Latitude and Inspiron: Swe-nbk_kats@dell.com City Code: 8 E-mail Support for OptiPlex: Swe_kats@dell.com E-mail Support for Servers: Nordic_server_support@dell.com Technical Support Relational Customer Care Home/Small Business Customer Care Employee Purchase Program (EPP) Support...
  • Page 120 Trinidad/Tobago General Support Turks and Caicos Islands General Support U.K. (Bracknell) Website: support.euro.dell.com International Access Code: 00 Customer Care website: support.euro.dell.com/uk/en/ECare/Form/Home.asp Country Code: 44 City Code: 1344 E-mail: dell_direct_support@dell.com Technical Support (Corporate/Preferred Accounts/PAD [1000+ employees]) Technical Support (direct/PAD and general)
  • Page 121 Employee Purchase Program (EPP) Customers Dell Sales Dell Outlet Store (Dell refurbished computers) Software and Peripherals Sales Spare Parts Sales Extended Service and Warranty Sales Dell Services for the Deaf, Hard-of-Hearing, or Speech-Impaired U.S. Virgin Islands General Support Venezuela General Support...
  • Page 122 Appendix...

  • Page 123: Index

    CDs and DVDs, 17 cover cover latch, 52 removing, 54 replacing, 89 Dell contacting, 105 Dell Dimension Help file, 9 Dell Solution Center, 9 support site, 10 Dell support policy, 103 diagnostic lights, 37 diagnostics lights, 37, 52 display. See monitor...
  • Page 124 78 problems, 23 removing, 75 Hardware Troubleshooter, 46 headphone connector, 50 Help and Support Center, 10 help file Dell Dimension Help, 9 Windows Help and Support Center, 10 Hyper-Threading, 19 IEEE 1394 problems, 25 installing parts before you begin, 47...
  • Page 125 34 clone mode, 15 connect DVI, 13-14 connect TV, 13-14 connect two, 13-14 connect VGA, 13-14 display settings, 15 extended desktop mode, 15 hard to read, 35 problems, 34 motherboard. See system board mouse connector, 52 problems, 29...
  • Page 126 53 line-in, 52 line-out, 53 surround, 52 Index speaker problems, 33 volume, 33 specifications, 91 support contacting Dell, 105 support.dell.com, 10 system board, 56 System Restore, 43 system setup, 95 entering, 96 options, 97 screens, 96 troubleshooting diagnostic lights, 37...

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