Page 1 User’s Guide User’s Guide Dell B1265dfw BASIC BASIC This guide provides information concerning installation, basic operation and troubleshooting on windows. ADVANCED This guide provides information about installation, advanced configuration, operation and troubleshooting on various OS environments. Some features may not be available depending on models or countries.
Page 2: Table Of Contents
BASIC 1. Introduction 3. Maintenance Key benefits Ordering supplies and accessories Features Available supplies Useful to know Installing accessories About this user’s guide Storing the toner cartridge Safety information Redistributing toner Machine overview Replacing the toner cartridge Control panel overview Monitoring the supplies life Setting the toner low alert Turning on the machine...
Page 3 BASIC 5. Appendix Specifications Dell technical support policy 109 Contacting Dell 110 Warranty and return policy 111 Regulatory information 112 Copyright 124...
Page 4: Introduction
1. Introduction This chapter provides information you need to know before using the machine. • Key benefits • Features • Useful to know • About this user’s guide • Safety information • Machine overview • Control panel overview • Turning on the machine •...
Page 5: Key Benefits
• You can access Dell Support at www.dell.com or www.dell.com/support. • To save electricity, this machine automatically conserves electricity by Select your region on the WELCOME TO DELL SUPPORT page, and fill in the substantially reducing power consumption when not in use.
Page 6 Key benefits • Print posters: The text and pictures of each page of your document are magnified and printed across the multiple sheets of paper and can then be taped together to form a poster (see "Using advanced print features" on page 199).
Page 7: Features
Software B1265dnf B1265dfw ● ● PCL / SPL printer driver ● ● XPS printer driver ● ● Dell Printer Manager Scan to PC settings ● ● Fax to PC settings ● ● Device settings ● ● Dell Supplies Ordering Utility...
Page 8 ● Duplex (2-sided) printing (Manual) a. Depending on your country, wireless LAN card may not be available. For some counties, only 802.11 b/g can be applied. Contact your local Dell dealer or the retailer where you bought your machine. ●...
Page 9: Useful To Know
Where can I purchase accessories or supplies? • The toner level might be low or uneven. Shake the toner cartridge. • Inquire at a Dell distributor or your retailer. • Try a different print resolution setting. • Visit www.dell.com/support. Select your country/region to •...
Page 10: About This User's Guide
About this user’s guide This user's guide provides information for your basic understanding of the General icons machine as well as detailed steps to explain machine usage. • Read the safety information before using the machine. • If you have a problem using the machine, refer to the troubleshooting Icon Text Description...
Page 11: Safety Information
Safety information These warnings and precautions are included to prevent injury to you and Operating environment others, and to prevent any potential damage to your machine. Be sure to read and understand all of these instructions before using the machine. After reading this section, keep it in a safe place for future reference.
Page 12 Safety information Caution Operating method During an electrical storm or for a period of non-operation, Caution remove the power plug from the electrical outlet. This could result in electric shock or fire. Be careful, the paper output area is hot. Do not forcefully pull the paper out during printing.
Page 13 Safety information Do not allow too many papers to stack up in the paper output tray. Caution It can damage the machine. Do not block or push objects into the ventilation opening. Before moving the machine, turn the power off and disconnect all This could result in elevated component temperatures which can cords.
Page 14 Safety information Use the power cord supplied with your machine for safe Maintenance / Checking operation. If you are using a cord which is longer than 2 meters (6 feet) with a 110V machine, then the gauge should be 16 AWG or larger.
Page 15 Repair by non-certified technicians could result in When toner gets on your clothing, do not use hot water to wash fire or electric shock. • The machine should only be repaired by a Dell service technician. Hot water sets toner into fabric. Use cold water.
Page 16: Machine Overview
Machine overview Accessories Power cord Quick installation guide Software CD Misc. accessories a. The software CD contains the print drivers and software applications. b. Miscellaneous accessories included with your machine may vary by country of purchase and specific model. 1. Introduction...
Page 17 Machine overview Document feeder cover Output tray Front view Document feeder guide cover Output support Paper width guide on a manual Document feeder output tray feeder Control Panel Scanner lid Paper level indicator Scanner glass Tray Document feeder input tray Paper width guide on a document Manual feeder tray feeder...
Page 18 Machine overview Rear view Network port USB port Extension telephone socket (EXT) Power receptacle Telephone line socket (Line) Rear cover 1. Introduction...
Page 19: Control Panel Overview
Control panel overview Configures the wireless network connection Control panel (B1265df easily without a computer (see "Wired network w only) setup" on page 135). • Prints configuration sheet - Press and hold this button for about 10 seconds until the green LED blinks slowly, and release.
Page 20 Control panel overview Scan Switches to Scan mode. Display screen Shows the current status and displays prompts during an operation. Menu Opens Menu mode and scrolls through the available menus. Left/Right Arrows Scrolls through the options available in the selected menu and increases or decreases values.
Page 21 Control panel overview Adjusting the control panel 1. Introduction...
Page 22: Turning On The Machine
Turning on the machine Connect the machine to the electricity supply first. 1. Introduction...
Page 23: Installing The Driver Locally
Installing the driver locally A locally connected machine is a machine directly attached to your computer If the installation window does not appear, click Start > All programs > Accessories > Run. using the cable. If your machine is attached to a network, skip the following steps below and go on to installing a network connected machine’s driver (see X:\Setup.exe replacing “X”...
Page 24 Dell website, www.Dell.com >find your product > Support or downloads. • If you want to install Dell’s printer management tools, you need to install them using the supplied software CD. Make sure that your computer is connected to the Internet and powered Make sure that the machine is powered on.
Page 25 Installing the driver locally • If you want to install Dell’s printer management tools, you need to install them using the supplied software CD. • You can download Dell Printer Experience app from the Windows Store. You need have a Microsoft account to use the Windows Store.
Page 26: Reinstalling The Driver
Reinstalling the driver If the printer driver does not work properly, follow the steps below to reinstall • If you cannot find a Dell Printer Software tile, unintstall from the desktop the driver. screen mode. • If you want to uninstall Dell’s printer management tools, from the Start screen, right-click the app >...
Page 27: Menu Overview And Basic Setup
2. Menu overview and basic setup This chapter provides information about the overall menu structure and the basic setup options. • Menu overview • Changing the display language • Media and tray • Basic printing • Basic copying • Basic scanning •...
Page 28: Menu Overview
Menu overview The control panel provides access to various menus to set up the machine or use Press (Stop/Clear) to return to the ready mode. the machine’s functions. Items Options • An asterisk (*) appears next to the currently selected menu. Fax Feature Darkness Light+5- Light+1...
Page 29 Menu overview Items Options Items Options Fax Feature Priority Send Fax Setup Receiving Receive Mode Ring To Answer Forward Stamp RCV Name RCV Start Code Secure Receive Auto Reduction Discard Size Print Junk Fax Setup Add Page DRPD Mode Duplex Print Cancel Job Change Default Resolution...
Page 30 Menu overview Items Options Items Options Copy Feature Contrast Light+5- Light+1 Copy Setup Change Default Scan Size Normal Copies Dark+1- Dark+5 Copy Collation Reduce/Enlarge Original Type Text Duplex Text/Photo Darkness Photo Contrast Layout Normal Original Type 2-Up Adjust Bkgd. 4-Up Print Setup Orientation Portrait...
Page 31 Menu overview Items Options Items Options Print Setup Clear Text System Setup Machine Setup Machine ID Minimum Fax Number Medium Date & Time Maximum Clock Mode Language Auto CR Power Save LF+CR Wakeup Event Emulation Emulation Type System Timeout Setup Job Timeout Altitude Adj.
Page 32 Menu overview Items Options Items Options System Setup Sound/Volume Key Sound System Setup Clear Setting All Settings Alarm Sound Print Setup Speaker Fax Setup Ringer Copy Setup System Setup Report All Report Network Setup Configuration Address Book Supplies Info. Fax Sent Address Book Fax Received Fax Send...
Page 33 Menu overview Items Options Network TCP/IP (IPv4) DHCP BOOTP Static TCP/IP (IPv6) IPv6 Activate DHCPv6 Config Ethernet Speed Automatic 10Mbps Half 10Mbps Full 100Mbps Half 100Mbps Full Clear Setting Network Conf. a. This setting may not be available depending on your country. b.
Page 34: Changing The Display Language
Changing the display language To change the language that is displayed on the control panel, follow these steps: Select (Menu) > System Setup > Machine Setup > Language on the control panel. It may be necessary to press OK to navigate to lower-level menus. Select the language you want to display on the control panel.
Page 35: Media And Tray
To change the size, you need to adjust the paper guides. • Using print media that does not meet these specifications may cause problems or require repairs. Such repairs are not covered by Dell’s warranty or service agreements. • Make sure not to use the inkjet photo paper with this machine. It could cause damage to the machine.
Page 36 Media and tray The paper quantity indicator shows the amount of paper in the tray. 1 Full 2 Empty Paper type available for duplex printing Depending on the power voltage your machine uses, available paper types for duplex printing differs. Refer to the below table. Power voltage Available paper 110V...
Page 37 Media and tray Loading paper in the tray When printing using the tray, do not load paper on the manual feeder, it may cause a paper jam. 2. Menu overview and basic setup...
Page 38 Media and tray Loading in manual feeder The manual feeder can hold special sizes and types of print material, such as postcards, note cards, and envelopes (see "Print media specifications" on page 101). Tips on using the manual feeder • Load only one type, size and weight of print media at time in the manual feeder. • To prevent paper jams, do not add paper while printing when there is still paper in the manual feeder.
Page 39 Media and tray 2. Menu overview and basic setup...
Page 40 Media and tray To see for paper weights for each sheet, refer to "Print media specifications" on Printing on special media page 101. The table below shows the special media usable in each tray. Types Tray Manual feeder ● ● The media is also shown in the Printing Preferences.
Page 41 Media and tray Envelope • Use only well-constructed envelopes with sharp and well-creased folds. • Do not use stamped envelopes. Printing successfully on envelopes depends upon the quality of the envelopes. • Do not use envelopes with clasps, snaps, windows, coated lining, self- To print an envelope, place it as shown in the following figure.
Page 42 Media and tray Transparency • Do not use transparencies that separate from the backing sheet. • To prevent transparencies from sticking to each other, do not let the printed To avoid damaging the machine, use only transparencies designed for use in sheets stack up as they are being printed out.
Page 43 Media and tray Labels Condition: Do not use labels with wrinkles, bubbles, or other indications of separation. To avoid damaging the machine, use only labels designed for use in laser • Make sure that there is no exposed adhesive material between labels. printers.
Page 44: Preprinted Paper
Media and tray Card stock/ Custom-sized paper Preprinted paper When loading preprinted paper, the printed side should be facing up with an uncurled edge at the front. If you experience problems with paper feeding, turn the paper around. Note that print quality is not guaranteed. •...
Page 45 Media and tray Setting the paper size and type Preparing originals After loading paper in the paper tray, set the paper size and type using the • Do not load paper smaller than 142 x 148 mm (5.6 x 5.8 inches) or larger than 216 x 356 mm (8.5 x 14 inches).
Page 46: On The Scanner Glass
Media and tray Place the original face down on the scanner glass. Align it with the Loading originals registration guide at the top left corner of the glass. You can use the scanner glass or the document feeder to load an original for copying, scanning, and sending a fax.
Page 47 Media and tray Load the original face up into the document feeder input tray. Make sure • Be careful not to break the scanner glass. You may get hurt. that the bottom of the original stack matches the paper size marked on the document input tray.
Page 48 Media and tray Adjust the document feeder width guides to the paper size. • Dust on the document feeder glass may cause black lines on the printout. Always keep the glass clean (see "Cleaning the machine" on page 75). • To print on both sides of the paper using the ADF, from the control panel press (Copy) >...
Page 49: Basic Printing
Basic printing Select your machine from the Select Printer list. For special printing features, refer to the Advanced Guide (see "Using advanced print features" on page 199). Printing • If you are a Mac or Linux user, refer to the "Mac printing" on page 206 "Linux printing"...
Page 50 Basic printing Canceling a print job If the print job is waiting in the print queue or print spooler, cancel the job as follows: • You can access this window by simply double-clicking the machine icon ) in the Windows task bar. •...
Page 51 Select Print from the file menu. The Print window appears. Select your machine from the Select Printer. You can check the machine’s current status using the Printer Status button (see "Using Dell Printer Status" on page 236). 2. Menu overview and basic setup...
Page 52: Using A Favorite Setting
Favorites you made. To use a saved setting, select it from the Favorites drop-down list. The machine is now set to print according to the settings Dell tab, allows you to save the current preferences for future use. you have selected.To delete saved settings, select it from the Favorites...
Page 53: Setting Eco Mode On The Control Panel
Basic printing Select (Menu) > System Setup > Machine Setup > Eco Settings on Using help the control panel. Select the option you want and press OK. Click the option you want to know on the Printing Preferences window and •...
Page 54 Basic printing Eco options • Printer Default: Follows the settings from the machine's control panel. • None: Disables Eco mode. • Eco Printing: Enables eco mode. Activate the various Eco items you want to use. • Password: If the administrator has enabled Eco mode, you have toenter the password to change the status.
Page 55: Basic Copying
Basic copying Changing the settings for each copy For special printing features, refer to the Advanced Guide (see "Copy menu" on page 178). Your machine provides default settings for copying so that you can quickly and easily make a copy. However, if you want to change the options for each copy, use the copy function buttons on the control panel.
Page 56: Reduced Or Enlarged Copy
Basic copying Darkness Original If you have an original containing faint marking and dark images, you can adjust The original setting is used to improve the copy quality by selecting the the brightness to make a copy that is easier to read. document for the current copy job.
Page 57 Basic copying • This feature may not be available depending on model or optionalgoods When you make a reduced copy, black lines may appear at the bottom of (see "Variety feature" on page 8). your copy. • If the machine set to Eco mode, reduce and enlarge features are notavailable.
Page 58 Basic copying Press (ID Copy) on the control panel. Turn the original over and place it on the scanner glass where arrows indicate as shown. Then, close the scanner lid. Place the front side of an original facing down on the scanner glass where arrows indicate as shown.
Page 59: Basic Scanning
This is the normal and usual procedure for scanning originals. This is a basic scanning method for USB-connected machine. You can add or delete the folder where the scanned file is saved in Dell Printer Manager > Switch to advanced mode. > Scan to PC • It may be necessary to press...
Page 60: Basic Faxing
Basic faxing Preparing to fax For special faxing features, refer to the Advanced Guide (See "Fax features" on page 217). Before you send or receive a fax, you need to connect the supplied line cord to your telephone wall jack (see "Rear view" on page 18). Refer to the Quick Installation Guide how to make a connection.
Page 61: Sending A Fax To Multiple Destinations
(Start) on the control panel when you hear a high-pitched fax signal from the remote fax machine. • If you want to send a fax directly from your computer, use Dell Network PC Fax (see "Sending a fax in the computer" on page 218).
Page 62 Basic faxing Enter the number of the first receiving fax machine and press OK. Adjusting the document settings You can press speed dial numbers or select a group dial number using (Address book) button (see Advanced Guide). Before starting a fax, change the following settings according to your original’s status to get the best quality.
Page 63 Basic faxing Darkness • For memory transmission, Super Fine mode is not available. The resolution setting is automatically changed to Fine. You can select the degree of darkness of the original document. • When your machine is set to Super Fine resolution and the fax machine with which you are communicating does not support Super Fine resolution, the machine transmits using the highest resolution mode The darkness setting is applied to the current fax job.
Page 64: Maintenance
3. Maintenance This chapter provides information about purchasing supplies, accessories and maintenance parts available for your machine. • Ordering supplies and accessories • Available supplies • Installing accessories • Redistributing toner • Replacing the toner cartridge • Monitoring the supplies life •...
Page 65: Ordering Supplies And Accessories
Available accessories may differ from country to country. Contact your sales representatives to obtain the list of available supplies, and maintenance parts. To order Dell-authorized supplies and accessories visit www.dell.com/supplies, or contact your local Dell dealer or the retailer where you purchased your machine.
Page 66: Available Supplies
Dell does not recommend using non-genuine Dell toner cartridge such as refilled or remanufactured toner. Dell cannot guarantee non-genuine Dell toner cartridge's quality. Service or repair required as a result of using non-genuine Dell toner cartridges will not be covered under the machine’s warranty.
Page 67: Installing Accessories
Installing accessories When you install optional devices, such as optional tray, memory, etc, this For Windows XP/2003/2008/Vista, press Properties. machine automatically detects and sets the optional devices. If you cannot use • For Windows 7, Windows Server 2008 R2, and Windows 8, from the optional devices you installed in this driver, you can set the optional devices context menus, select Printer properties.
Page 68 Installing accessories • Administrator Settings: You can select the Printer status and EMF Spooling. • Custom Paper Size Settings: You can specify custom paper size. Click OK until you exit the Printer properties window. 3. Maintenance...
Page 69: Storing The Toner Cartridge
• Store lying flat (not standing on end) with the same side facing up as if it Dell Inc. does not recommend or approve the use of non-Dell brand toner were installed in the machine. cartridges in your printer including generic, store brand, refilled, or •...
Page 70 Storing the toner cartridge Estimated cartridge life Estimated cartridge life the life of the toner cartridge (or imaging unit) yield depends on the amount of toner that print jobs require. The actual print yield may vary depending on the print density of the pages you print on, operating environment, percentage of image area, printing interval, media type and/or media size.
Page 71: Redistributing Toner
Redistributing toner When the toner cartridge is near the end of its life: • White streaks or light printing occurs and/or density variation side to side. • The Status LED blinks red. If this happens, you can temporarily improve print quality by redistributing the remaining toner in the cartridge. In some cases, white streaks or light printing will still occur even after you have redistributed the toner.
Page 72: Replacing The Toner Cartridge
Replacing the toner cartridge • Do not use sharp objects such as a knife or scissors to open the toner cartridge package. They might scratch the drum of the cartridge. • If toner gets on your clothing, wipe it off with a dry cloth and wash clothing in cold water. Hot water sets toner into fabric. •...
Page 73: Monitoring The Supplies Life
Monitoring the supplies life If you experience frequent paper jams or printing problems, check the number of pages the machine has printed or scanned. Replace the corresponding parts, if necessary. It may be necessary to press OK to navigate to lower-level menus for some models. Select (Menu) >...
Page 74: Setting The Toner Low Alert
Setting the toner low alert If the amount of toner in the cartridge is low, a message or LED informing the user to change the toner cartridge appears. You can set the option for whether or not this message or LED appears. Select (Menu) >...
Page 75: Cleaning The Machine
Cleaning the machine If printing quality problems occur or if you use your machine in a dusty environment, you need to clean your machine regularly to keep it in the best printing condition and use your machine longer. • Cleaning the cabinet of the machine with cleaning materials containing large amounts of alcohol, solvents, or other strong substances can discolor or distort the cabinet.
Page 76 Cleaning the machine Cleaning the inside During the printing process, paper, toner, and dust particles can accumulate inside the machine. This buildup can cause print quality problems, such as toner specks or smearing. Cleaning the inside of the machine clears and reduces these problems. 3.
Page 77 Cleaning the machine • Use a dry lint-free cloth to clean the machine. • If your machine has a power switch, turn the power switch off before cleaning the machine. • Before opening the front cover, close the output support first. 3.
Page 78 Cleaning the machine Cleaning the pickup roller • Before opening the front cover, close the output support first. • If your machine has a power switch, turn the power switch before cleaning the machine. 3. Maintenance...
Page 79 Cleaning the machine Cleaning the scan unit Keeping the scan unit clean helps ensure the best possible copies. We suggest that you clean the scan unit at the start of each day and during the day as needed. Slightly dampen a soft, lint-free cloth or paper towel with water. Lift and open the scanner lid.
Page 80 Cleaning the machine Wipe the underside of the scanner lid and white sheet until it is clean and dry. Close the scanner lid. 3. Maintenance...
Page 81: Tips For Moving & Storing Your Machine
Tips for moving & storing your machine • When moving the machine, do not tilt or turn it upside down. Otherwise, the inside of the machine may be contaminated by toner, which can cause damage to the machine or reduce print quality. •...
Page 82: Troubleshooting
4. Troubleshooting This chapter gives helpful information for what to do if you encounter an error. • Tips for avoiding paper jams • Clearing original document jams • Clearing paper jams • Understanding the status LED • Understanding display messages This chapter gives helpful information for what to do if you encounter an error.
Page 83: Tips For Avoiding Paper Jams
Tips for avoiding paper jams By selecting the correct medias, most paper jams can be avoided. To avoid paper jams, refer to the following guidelines: • Ensure that the adjustable guides are positioned correctly (see "Tray overview" on page 35). •...
Page 84: Clearing Original Document Jams
Clearing original document jams When an original document jams in the document feeder, a warning message appears on the display. To avoid tearing the document, remove the jammed document slowly and carefully. To prevent document jams, use the scanner glass for thick, thin or mixed paper- originals. Original paper jam in front of scanner 4.
Page 85 Clearing original document jams Original paper jam inside of scanner 4. Troubleshooting...
Page 86 Clearing original document jams Original paper jam in exit area of scanner Remove any remaining pages from the document feeder. Gently remove the jammed paper from the document feeder. 4. Troubleshooting...
Page 87: Clearing Paper Jams
Clearing paper jams To avoid tearing the paper, pull the jammed paper out slowly and gently. In tray 4. Troubleshooting...
Page 88 Clearing paper jams In the manual tray 4. Troubleshooting...
Page 89 Clearing paper jams Inside the machine The fuser area is hot. Take care when removing paper from the machine. 4. Troubleshooting...
Page 90 Clearing paper jams In the exit area 4. Troubleshooting...
Page 91 Clearing paper jams In the duplex unit area 4. Troubleshooting...
Page 92: Understanding The Status Led
Understanding the status LED The color of the LED indicates the machine's current status. • Some LEDs may not be available depending on model or country. • To resolve the error, look at the error message and its instructions from the troubleshooting part. •...
Page 93 Understanding the status LED Status Description Blue The machine is in power save mode. Power The machine is in ready mode or machine’s power is off. Blinking The machine is connecting to a wireless network. Blue The machine is connected to a wireless network. (WPS LED) The machine is disconnected from a wireless network.
Page 94: Understanding Display Messages
Understanding display messages Messages appear on the control panel display to indicate the machine’s status Message Meaning Suggested solutions or errors. Refer to the tables below to understand the messages’ and their Paper Jam Paper has jammed in Clear the jam (see "In the meaning, and correct the problem, if necessary.
Page 95 Install a toner cartridge. Not Compatible The toner cartridge you have installed is not for your machine. Install a Dell-genuine toner cartridge, designed for your machine. Toner cartridge Prepare new cartridge Small amount of toner is left in the indicated cartridge. The Prepare a new cartridge for a replacement.
Page 96 Dell toner cartridge's quality. machine stops printing. Service or repair required as a result of using non-genuine Dell toner cartridges will not be covered under the machine warranty. • If the machine stops printing, replace the toner cartridge (see "Replacing the toner cartridge"...
Page 97 Understanding display messages Tray-related messages Misc. messages Message Meaning Suggested solutions Message Meaning Suggested solutions Output bin full The output tray is full. Remove papers from the Door of scanner is The document feeder Close the cover until it output tray, the printer open cover is not securely locks into place.
Page 98 5. Appendix This chapter provides product specifications and information concerning applicable regulations. • Specifications • Dell technical support policy • Contacting Dell • Warranty and return policy • Copyright...
Page 99: Appendix
Specifications General specifications The specification values listed below are subject to change without notice. See www.dell.com or www.dell.com/support for possible changes in information. Items Description Dimension Width x Length x Height 406 x 338 x 384mm (15.98 x 13.30 x 15.12 inches)
Page 100 Specifications Items Description Power consumption Average operating mode Less than 400W Ready mode Less than 50 W Power save mode Less than 3.0 W Power off mode Less than 0.2 W (0.1 W Module SPW-B4319S Wireless a. Sound Pressure Level, ISO 7779. Configuration tested: basic machine installation, A4 paper, simplex printing. b.
Page 101 Specifications Print media specifications Print media weight/Capacity Type Size Dimensions Tray Manual feeder Letter 216 x 279 mm (8.5 x 11 inches) 70 to 90 g/m (16 to 43 lbs bond) 70 to 90 g/m (19 to 24 lbs bond) Legal 216 x 356 mm (8.5 x 14 inches) •...
Page 102 Specifications Print media weight/Capacity Type Size Dimensions Tray Manual feeder Envelope 98 x 191 mm (3.87 x 7.5 inches) Not available in tray 60 to 220 g/m (16 to 59 lbs bond) Monarch Envelope No. 10 105 x 241 mm (4.12 x 9.5 inches) Envelope Envelope DL 110 x 220 mm (4.33 x 8.66 inches)
Page 103 Specifications Print media weight/Capacity Type Size Dimensions Tray Manual feeder Letter, Legal, US Refer to the Plain paper section 121 to 163 g/m (32 to 43 lbs bond) 121 to 163 g/m (32 to 43 lbs Folio, A4, JIS B5, bond) ISO B5, Executive, Card stock...
Page 104: Microsoft Windows
Specifications System requirements ® ® Microsoft Windows Requirement (recommended) Operating system free HDD space ® ® ® 64 MB (128 MB) 600 MB Windows 2000 Intel Pentium II 400 MHz (Pentium III 933 MHz) ® ® ® 128 MB (256 MB) 1.5 GB Windows Intel...
Page 105 Specifications • Internet Explorer 6.0 or higher is the minimum requirement for all Windows operating systems. • Users who have administrator rights can install the software. • Windows Terminal Services is compatible with your machine. • For Windows 2000, Services Pack 4 or higher is required.
Page 106 Specifications Linux Items Requirements ® Operating system Redhat Enterprise Linux WS 4, 5, 6(32/64 bit) Fedora 5 ~ 15 (32/64 bit) ® OpenSuSE 10.2, 10.3, 11.0, 11.1, 11.2, 11.3, 11.4 (32/64 bit) Mandriva 2007, 2008, 2009, 2009.1, 2010 (32/64 bit) Ubuntu 6.06, 6.10, 7.04, 7.10, 8.04, 8.10, 9.04, 9.10, 10.04, 10.10, 11.04 (32/64 bit) SuSE Linux Enterprise Desktop 10, 11 (32/64 bit) Debian 4.0, 5.0, 6.0 (32/64 bit)
Page 107 Specifications Unix Items Requirements Operating system Sun Solaris 9, 10, 11 (x86, SPARC) HP-UX 11.0, 11i v1, 11i v2, 11i v3 (PA-RISC, Itanium) IBM AIX 5.1, 5.2, 5.3, 5.4, 6.1, 7.1 Free HDD space Up to 100 MB 107 5. Appendix...
Page 108 Specifications Network environment You need to set up the network protocols on the machine to use it as your network machine. The following table shows the network environments supported by the machine. Items Specifications Network interface • Ethernet 10/100 Base-TX Wired Lan Network operating system •...
Page 109: Dell Technical Support Policy
Technician-assisted technical support requires the cooperation and participation of the customer in the troubleshooting process and provides for restoration of the Operating System, application software, and hardware drivers to the original default configuration as shipped from Dell, as well as the verification of appropriate functionality of the printer and all Dell-installed hardware.
Page 110: Contacting Dell
Contacting Dell You can access Dell Support at www.dell.com/support. Select your region on support.euro.dell.com (Europe only) the WELCOME TO DELL SUPPORT page, and fill in the requested details to access • Electronic Quote Service help tools and information. apmarketing@dell.com (Asian/Pacific countries only) You can contact Dell electronically using the following addresses: sales_canada@dell.com (Canada only)
Page 111: Warranty And Return Policy
Warranty and return policy Dell Inc. (“Dell”) manufactures its hardware products from parts and components that are new or equivalent to new in accordance with industry-standard practices. For information about the Dell warranty for your printer, refer to the Product Information Guide.
Page 112: Regulatory Information
Regulatory information This machine is designed for a normal work environment and certified with When using this product, these basic safety precautions should always be several regulatory statements. followed to reduce risk of fire, electric shock, and injury to persons: Laser safety statement The printer is certified in the U.S.
Page 113 Regulatory information Ozone safety Power saver This product’s ozone emission rate is under 0.1 ppm. Because This printer contains advanced energy conservation technology that ozone is heavier than air, keep the product in a place with good reduces power consumption when it is not in active use. ventilation.
Page 114 Correct disposal of this product (Waste electrical & electronic equipment) Dispose unwanted electronics through an approved recycler. To find the nearest recycling location, go to our website: www.Dell.com/recyclingdirect Or call, (877) 278 - 0799 (Applicable in countries with separate collection...
Page 115: Canadian Radio Interference Regulations
Regulatory information • Connect the equipment into an outlet on a circuit different from that to Radio frequency emissions which the receiver is connected. • Consult the dealer or experienced radio TV technician for help. FCC information to the user Change or modifications not expressly approved by the manufacturer This device complies with Part 15 of the FCC Rules.
Page 116 Regulatory information United States of America Wireless devices are not user serviceable. Do not modify them in any way. Modification to a wireless device will void the authorization to use it. Contact manufacturer for service. Federal Communications Commission (FCC) FCC Statement for Wireless LAN use: Intentional emitter per FCC Part 15 Low power, Radio LAN devices (radio frequency (RF) wireless communication devices), operating in the 2.4 GHz/5 GHz Band, may be present (embedded) in...
Page 117 Regulatory information Russia only Thailand only Canada only This product meets the applicable Industry Canada technical specifications. / Le present materiel est conforme aux specifications techniques applicables d’Industrie Canada. The Ringer Equivalence Number (REN) is an indication of the maximum number of devices allowed to be connected to a telephone interface.
Page 118 Regulatory information Fax Branding Ringer Equivalence Number The Telephone Consumer Protection Act of 1991 makes it unlawful for any The Ringer Equivalence Number and FCC Registration Number for this machine person to use a computer or other electronic device to send any message via a may be found on the label located on the bottom or rear of the machine.
Page 119 Regulatory information • When programming emergency numbers and/or making test calls to FCC Regulations state that changes or modifications to this equipment not emergency numbers, use a non-emergency number to advise the expressly approved by the manufacturer could void the user’s authority to emergency service dispatcher of your intentions.
Page 120 Approvals and Certifications Important warning: Hereby, Dell Inc. declares that this [B1165nfw Series] is in compliance with the essential requirements and other relevant provisions of Low You must earth this machine.
Page 121 Commission through the R&TTE directive. with the national PSTNs and compatible PBXs of the European countries: In the event of problems, you should contact the Euro QA Lab of Dell Inc. in the European states qualified under wireless approvals: first instance.
Page 122 Regulatory information The power output of the wireless device or devices that may be embedded in Israel only your printer is well below the RF exposure limits as known at this time. Because the wireless devices (which may be embedded into your printer) emit less energy than is allowed in radio frequency safety standards and recommendations, manufacturer believes these devices are safe for use.
Page 123 Regulatory information In environments where the risk of interference to other devices or services is harmful or perceived as harmful, the option to use a wireless device may be restricted or eliminated. Airports, Hospitals, and Oxygen or flammable gas laden atmospheres are limited examples where use of wireless devices may be restricted or eliminated.
Page 124: Copyright
Reproduction of these materials in any manner whatsoever without the written permission of Dell Inc. is strictly forbidden. Trademarks used in this text: Dell, the Dell logo, and Dell Toner Management System are trademarks of Dell Inc.; Microsoft, Windows, Windows Vista, and Windows Server are registered trademarks of Microsoft Corporation in the United States and/or other countries;...
Page 125 User’s Guide User’s Guide Dell B1265dfw ADVANCED ADVANCED This guide provides information about installation, advanced configuration, operation and troubleshooting on various OS environments. Some features may not be available depending on models or countries. BASIC This guide provides information concerning installation, basic operation and troubleshooting...
Page 126 Accessing management tools 228 Google Cloud Print™ 149 Using Firmware update utility 229 Wireless network setup 152 Using Dell Supplies Ordering Utility 230 Using Embedded Web Service 231 3. Useful Setting Menus Using Dell Printer Manager 233 Using Dell Printer Status...
Page 127 ADVANCED 6. Troubleshooting Paper feeding problems Power and cable connecting problems Printing problems Printing quality problems Copying problems Scanning problems Faxing problems Operating system problems...
Page 128: Software Installation
1. Software Installation This chapter provides instructions for installing essential and helpful software for use in an environment where the machine is connected via a cable. A locally connected machine is a machine directly attached to your computer using the cable. If your machine is attached to a network, skip the following steps below and go on to installing a network connected machine’s driver (see "Installing driver over the network"...
Page 129: Installation For Mac
Installation for Mac Make sure that the machine is connected to your computer and 10 Select Direct Connection using USB cable on the Printer Connection powered on. Typeand click Continue. Insert the supplied software CD into your CD/DVD drive. 11 Click Add Printer button to select your printer and add it to your printer list.
Page 130: Reinstallation For Mac
Reinstallation for Mac If the printer driver does not work properly, uninstall the driver and reinstall it. Open the Applications folder > Dell > Printer Software Uninstaller. To uninstall printer software, click Continue. Check the program you want to delete and click Uninstall.
Page 131: Installation For Linux
Installation for Linux You need to download Linux software packages from the Dell website to install The installation program added the Unified Driver Configurator desktop icon the printer software (www.dell.com/support). and the Unified Driver group to the system menu for your convenience. If you...
Page 132: Reinstallation For Linux
You must log in as a super user (root) to uninstall the printer driver. If you are not a super user, ask your system administrator. Open Terminal program. When the Terminal screen appears, type in the following. [root@localhost root]#cd /opt/Dell/mfp/uninstall/[root@localhost uninstall]#./uninstall.sh Click Next. Click Finish.
Page 133: Using A Network-Connected Machine
2. Using a Network- Connected Machine This chapter gives you step-by-step instructions for setting up a network connected machine and software. • Useful network programs • Wired network setup • Installing driver over the network • IPv6 configuration • AirPrint •...
Page 134: Useful Network Programs
Useful network programs There are several programs available to setup the network settings easily in a SetIP wired network setup network environment. For the network administrator especially, managing several machines on the network is possible. This utility program allows you to select a network interface and manually configure the IP addresses for use with the TCP/IP protocol.
Page 135: Wired Network Setup
Connect your machine to the network with a network cable. • IP Address: 169.254.192.192 Turn on the machine. From the Windows Start menu, select All Programs > Dell >Printers > Setting IP address SetIP > SetIP. Click the icon (third from left) in the SetIP window to open the TCP/ IP configuration window.
Page 136: Ipv4 Configuration Using Setip (Mac)
Wired network setup Enter the machine’s new information into the configuration window as IPv4 configuration using SetIP (Mac) follows. In a corporate intranet, you may need to have this information assigned by a network manager before proceeding. Before using the SetIP program, disable the computer firewall from System Preferences >...
Page 137 The following instructions may vary from your model or operating systems. Enter the machine’s new information into the configuration window. In a corporate intranet, you may need to have this information assigned by Open /opt/Dell/mfp/share/utils/. a network manager before proceeding. Double-click the SetIPApplet.html file.
Page 138: Installing Driver Over The Network
Installing driver over the network • For Windows 8, The machine that does not support the network interface, it will not be able If the installation window does not appear, from Charms, select to use this feature (see "Rear view" on page 18). Search >...
Page 139 Installing driver over the network Choose Ethernet. Make sure that the machine is connected to the network and powered on. Also, your machine’s IP address should have been set. Click Next. The searched machines will be shown on the screen. Select the one you wish to use and click Next.
Page 140 >find your product > Support or downloads. • If you want to install Dell’s printer management tools, you need to install them using the supplied software CD. Make sure that the machine is connected to the network and powered on.
Page 141: Install The Linux Driver And Add Network Printer
Linux Click Agree to agree to the license agreement. You need to download Linux software packages from the Dell website to install Click Install. All components necessary for machine operations will be the printer software (www.dell.com or www.dell.com/support > find your installed.
Page 142: Add A Network Printer
The installation procedure is common for all variants of UNIX OS mentioned. The printer’s IP address and model name appears on list field. From the Dell website, download and unpack the UNIX Printer Driver Select your machine and click Next.
Page 143: Uninstalling The Printer Driver Package
Installing driver over the network Unpack the UNIX printer driver package. Uninstalling the printer driver package For example, on IBM AIX, use the following commands. “gzip -d < enter the package name | tar xf -” The utility should be used to delete the printer installed in the system. a Run “uninstallprinter”...
Page 144 Installing driver over the network Specify any printer description in the Description field. This is optional. Specify the printer location in the Location field. Type the IP address or DNS name of the printer in the Device textbox for network-connected printers. On IBM AIX with jetdirect Queue type, only the DNS name is possible-numeric IP address is not allowed.
Page 145: Ipv6 Configuration
IPv6 configuration The Add Printer Wizard window appears. Follow the instructions in the IPv6 is supported properly only in Windows Vista or higher. window. If the machine does not work in the network environment, activate IPv6. If the IPv6 network seems to not be working, set all the network setting to Refer to the next section followed by.
Page 146: Setting Ipv6 Addresses
IPv6 configuration Setting IPv6 addresses From the Embedded Web Service The machine supports the following IPv6 addresses for network printing and managements. For models that do not have the display screen on the control panel, you • Link-local Address: Self-configured local IPv6 address (Address starts with need to access Embedded Web Service first using the IPv4 address and FE80).
Page 147 IPv6 configuration Enter the rest of the address (e.g.,:3FFE:10:88:194::AAAA. “A” is the hexadecimal 0 through 9, A through F). Choose the DHCPv6 configuration. Click the Apply button. Using Embedded Web Service Start a web browser, such as Internet Explorer, that supports IPv6 addressing as a URL.
Page 148: Airprint
AirPrint When the Embedded Web Service window opens, click Settings > AirPrint allows you to wirelessly print directly from an iPhone, iPad, or Network Settings. iPod touch running iOS 4.2 or later. Click Raw TCP/IP, LPR, IPP or mDNS . You can enable the IPP protocol or mDNS protocol.
Page 149: Google Cloud Print
Google Cloud Print™ Google Cloud Print™ is a service that allows you to print to a printer using your Click Login in the upper right corner of the Embedded Web Service website. smart phone, tablet, or any other web-connected devices. Just register your Google account with the printer, and you are ready to use the Google Cloud If it’s your first time logging into Embedded Web Service you need to Print™...
Page 150: Printing From An Application On Mobile Device
Google Cloud Print™ Click Finish printer registration. Printing from an application on mobile device Click Manage your printers. The following steps are an example of using the Google Docs™ app from Now your printer is registered with Google Cloud Print™ service. Android mobile phone.
Page 151 Google Cloud Print™ Printing from the Chrome browser The following steps are an example of using the Chrome browser. Run Chrome. Open the document or email that you want to print. Click the wrench icon in the browser’s top right corner. Click Print.
Page 152: Wireless Network Setup
Wireless network setup Wireless network name and network key • Make sure your machine supports wireless networking. Wireless networking may not be available depending on the model. Wireless networks require higher security, so when an access point is first set up, • If the IPv6 network seems to not be working, set all the network settings a network name (SSID), the type of security used, and a Network Key are created to the factory defaults and try again.
Page 153 • See "Using the WPS button" on page 154. Access point via USB cable (recommended) • Windows user, see "Dell Printer Easy Wi-Fi Install" on page 156. From the computer • Windows user, see "Access point via USB cable in Windows" on page 159.
Page 154: Choosing Your Type
Wireless network setup Choosing your type Using the WPS button There are two methods available to connect your machine to a wireless network If your machine and an access point (or wireless router) support Wi-Fi Protected using the (WPS) button on the control panel. Setup™...
Page 155: Re-Connecting To A Network
Wireless network setup Connecting in PBC mode You need to enter the eight-digit PIN within two minutes on the computer that is connected to the access point (or wireless router). The LED blinks slowly for up to two minutes until you enter the eight- Press and hold the (WPS) button on the control panel for about 2 - 4 digit PIN.
Page 156: Disconnecting From A Network
Dell Printer Easy Wi-Fi Install control panel. You need to wait 2 minutes to re-connect to the wireless network. Before Using Dell Printer Easy Wi-Fi Install, please ensure that OS of your computer should be Windows 7 and above. Disconnecting from a network •...
Page 157 Wireless network setup • For Windows 8, Choose Wireless. If the installation window does not appear, from Charms, select Search > Apps and search for Run. Type in X:\Setup.exe, replacing “X” with the letter that represents your CD/DVD drive and click OK. If “Tap to choose what happens with this disc.”...
Page 158 Wireless network setup Set your printer name and click Next. After the installation is finished, a window asking you to print a test page appears. If you want to print a test page, click Print a test page. Otherwise, just click Next and go to step 10. Click Finish.
Page 159 Wireless network setup Access point via USB cable in Windows Insert the supplied software CD into your CD/DVD drive. The software CD should automatically run and an installation window • Items to prepare will appear. Access point If the installation window does not appear, click Start > All programs > Accessories >...
Page 160 Wireless network setup Click New Printer. Click Next Choose Wireless. The software searches the wireless network. If the search has failed, you may check if the USB cable is properly connected between the computer and machine, and follow the instructions on the window.
Page 161 Wireless network setup After searching, the window shows the wireless network devices. Select the name (SSID) of the access point you are using and click Next. The wireless network security window appears when the access point has security settings. The wireless network security window appears. The window may differ If you cannot find the network name you want to choose, or if you want to according to its security mode: WEP, or WPA.
Page 162: Ad Hoc Via Usb Cable In Windows
Wireless network setup When the wireless network setting is completed, disconnect the USB Check whether the USB cable is connected to the machine. cable between the computer and machine. Click Next. Turn on your computer and the wireless network machine. Click Next when the Install Printer Driver window appear.
Page 163 Wireless network setup Choose Wireless. • Enter the wireless Network Name: Enter the SSID name you want (SSID is case-sensitive). • Operation Mode: Select ad hoc. • Channel: Select the channel. (Auto Setting or 2412 MHz to 2467 MHz). • Authentication: Select an authentication type.
Page 164 Wireless network setup The Confirm Wireless Network Settings window appears. Click the If the IP address assignment method is DHCP, check if DHCP is shown in the Confirm Wireless Network Settings window. If it shows Static, click settings and click Next. Change TCP/IP to change the assignment method to Receive IP address automatically (DHCP).
Page 165: Access Point Via Usb Cable In Mac
Wireless network setup 14 After the installation is finished, a window asking you to print a test page appears. If you want to print a test page, click Print a test page. Setup using Mac Otherwise, just click Next and go to step 16. •...
Page 166 Wireless network setup Click Agree to agree to the license agreement. WPA Personal or WPA2 Personal: Select this option to authenticate the print server based on WPA Pre-Shared Key. This uses a shared secret key (generally called Pre- Shared Key pass phrase) that is manually When the message that warns that all applications will close on your configured on the access point and each of its clients.
Page 167 • For the Static method • Can start to build Wi-Fi Direct by using Dell Printer Manager (see "Setting If the IP address assignment method is Static, check if Static is shown up Wi-Fi Direct" on page 170).
Page 168 Double-click the CD/DVD icon that appears on your Mac desktop. If you want to use the Dell default ad hoc setting, select the last wireless • For Mac OS X 10.8, Double-click the CD/DVD icon that appears on network on the list, which Network Name(SSID) is Dell_device and your Finder.
Page 169 Wireless network setup • Network Key: Enter the encryption network key value. • For the DHCP method If the IP address assignment method is DHCP, check if DHCP is shown in • Confirm Network Key: Confirm the encryption network key value. the Confirm Wireless Network Settings window.
Page 170: Setting Up Wi-Fi Direct
Wireless network setup Turning the Wi-Fi network on/off Setting the Wi-Fi Direct for mobile printing Wi-Fi Direct is an easy-to-setup peer-to-peer connecting between method for Check whether the machine is connected to the network. your printer and a mobile device that provides a secure connection and better Start a web browser such as Internet Explorer, Safari, or Firefox and enter throughput than ad hoc mode.
Page 171: Setting Up The Mobile Device
See "Ad hoc via USB cable in Mac" on page 167. access point. We recommend activating this option. • After the driver installation is complete, Dell Printer Manager can be set and ▪ Network Key: If your printer is a Group Owner, a Network Key is changes in the Wi-Fi Direct can be made.
Page 172: Problems During Setup Or Driver Installation
Wireless network setup Connecting Failure - General Connection Error Troubleshooting for wireless network • Your computer is not receiving a signal from your machine. Check the USB cable and your machine’s power. Problems during setup or driver installation Connecting Failure - Connected Wired Network •...
Page 173: Other Problems
Wireless network setup • For Windows Server 2008/Vista, select Control Panel > Hardware Then the machine’s network information should be as below: and Sound > Printers. ▪ IP address: 169.254.133.43 • For Windows 7, select Control Panel > Devices and Printers.
Page 174 • You cannot use infrastructure mode and ad hoc mode at the same time for communication. Refer to the user's guide for the software to turn it off and Dell wireless network machines. try searching for the machine again. •...
Page 175: Useful Setting Menus
3. Useful Setting Menus This chapter explains how to browse the current status of your machine, and the method of setting for advanced machine setup. • Before you begin reading a chapter • Print menu • Copy menu • Fax menu •...
Page 176: Before You Begin Reading A Chapter
Before you begin reading a chapter This chapter explains all the features available for this series' models to help users easily understand the features.You can check the features available for each model in the Basic Guide (see "Menu overview" on page 28).The following are tips for using this chapter •...
Page 177: Print Menu
Print menu Item Description Some menus may not appear in the display depending on options or models. If so, it is not applicable to your machine (see "Menu overview" on Emulation Sets the emulation type and option. page 28). To change the menu options: •...
Page 178: Copy Menu
Copy menu Item Description Copy feature Adjusts the contrast level to scan an original that is Contrast easier to read, when the original contains too faint or too dark contents (see "Contrast" on page 56) Some menus may not appear in the display depending on options or Improves the copy quality by selecting the document models.
Page 179 Copy menu Item Description Item Description Your machine can print 2-sided originals on one sheet. Prints a single-page document onto 4 (Poster 2x2), 9 (Poster 3x3), or 16 (Poster 4x4) sheets of paper, for the The machine prints one side of the original on the purpose of pasting the sheets together to form one upper half of the paper and the other side on the lower poster-size document.
Page 180 Copy menu Item Description Item Description Prints multiple original images on a single page. The You can set the machine to print copies on both sides of number of images is automatically determined by the paper. original image and the paper size. •...
Page 181 Copy menu Copy Setup Some menus may not appear in the display depending on options or models. If so, it is not applicable to your machine (see "Menu overview" on page 28). To change the menu options: Press (copy) > (Menu) >...
Page 182: Fax Menu
Fax menu Item Description Fax Feature Sends a fax to multiple destinations (see "Sending a fax to multiple destinations" on page 61). Multi Send Some menus may not appear in the display depending on options or models. If so, it is not applicable to your machine (see "Menu overview" on You cannot send a color fax using this feature.
Page 183 Fax menu To change the menu options: Item Description • Press (fax) > (Menu) > Fax Setup > Sending on the control panel. Stores the received fax in memory without printing out. To print received documents, you need to enter the Secure Receive password.
Page 184 Fax menu Item Description Receiving setup Automatically reduces an incoming fax page to fit the Auto Reduction size of the paper loaded in the machine. Some menus may not appear in the display depending on options or Discards a specific length from the end of the received Discard Size fax.
Page 185: System Setup
System setup Item Description Machine setup Sets how long the machine waits before going to power save mode. PowerSave When the machine does not receive data for an extended Some menus may not appear in the display depending on options or period of time, power consumption is automatically models.
Page 186 System setup Item Description Item Description Determine whether or not the machine continues Allows you to save print resources and enables eco printing when it detects the paper does not match the friendly printing. paper settings. • Default Mode: Select whether to turn the Eco mode on or off.
Page 187 System setup Paper setup Sound / Volume Some menus may not appear in the display depending on options or Some menus may not appear in the display depending on options or models. If so, it is not applicable to your machine (see "Menu overview" on models.
Page 188 System setup Item Description Report Turns on or off the sounds from the telephone line through the speaker, such as a dial tone or a fax tone. With this option set to Comm. which means the speaker Some menus may not appear in the display depending on options or is on until the remote machine answers.
Page 189 Shows the machine’s serial number. When you call for Prints information on your machine’s network Network Conf. Serial No. service or register as a user on the Dell website, you can connection and configuration. find this. Prints a usage page. The usage page contains the...
Page 190 System setup Item Description Clear setting Clears all of the fax speed dial numbers entries Address Book stored in memory. Some menus may not appear in the display depending on options or Fax Sent Clears all records of sent faxes. models.
Page 191 System setup Network setup Some menus may not appear in the display depending on options or models. If so, it is not applicable to your machine (see "Menu overview" on page 28). • Press (Menu)> Network on the control panel, Option Description Selects the appropriate protocol and configure...
Page 192: Special Features
4. Special Features This chapter explains special copying, scanning, faxing, and printing features. • Altitude adjustment • Entering various characters • Setting up the fax address book • Printing features • Scan features • Fax features • The procedures in this chapter are mainly based on Windows 7. •...
Page 193: Altitude Adjustment
• For Windows and Mac users, see "Device Settings" on page 235. You can set the altitude value from Device Settings in Dell Printer Manager program or Machine section in Printer Settings Utility program. If your machine is connected to the network, you can set the altitude via Embedded Web Service (see "Using Embedded Web Service"...
Page 194: Entering Various Characters
Entering various characters As you perform various tasks, you may need to enter names and numbers. For Assigned numbers, letters, or characters example, when you set up your machine, you enter your name or your company’s name, and the fax number. When you store fax numbers in memory, @ / .
Page 195: Setting Up The Fax Address Book
Setting up the fax address book You can set up speed number with the fax numbers you use frequently via Using speed dial numbers Embedded Web Service and then easily and quickly enter fax numbers by entering the location numbers assigned to them in address book. When you are prompted to enter a destination number while sending a fax, enter the speed dial number at which you stored the number you want.
Page 196 Setting up the fax address book Editing speed dial numbers Registering a group dial number Select (fax) > (Address Book) > New & Edit > Speed Dial on Select (fax) > (Address Book) > New & Edit > Group Dial on the control panel.
Page 197 Setting up the fax address book Editing group dial numbers Searching address book for an entry There are two ways to search for a number in memory. You can either scan from Select (fax) > (Address Book) > New & Edit > Group Dial on A to Z sequentially, or you can search by entering the first letters of the name the control panel.
Page 198 Setting up the fax address book Printing address book You can check your (Address Book) settings by printing a list. Select ct (fax) > (Address Book) > Print on the control panel. The machine begins printing. 4. Special Features...
Page 199: Printing Features
• You can install the XPS printer driver when you insert the software CD into your CD/DVD drive. When you install the Dell sofrware, the XPS If you want to change the settings for each print job, change it in Printing priner driver is automatically installed.
Page 200: Understanding Special Printer Features
Printing features Printing to a file (PRN) If you type in only the file name, the file is automatically saved in My Documents, Documents and Settings, or Users. The saved folder may You will sometimes need to save the print data as a file. differ, depending on your operating system or the application you are using.
Page 201 Printing features Item Description Item Description Prints your document on both sides of a sheet of Booklet Printing Multiple Pages per Side Selects the number of pages to print on a single paper and arranges the pages so that the paper can sheet of paper.
Page 202 Printing features Item Description Item Description Double-sided Printing Print on both sides of a sheet of paper (manual). Double-sided Printing • None: Disables this feature. Before printing, decide how you want your • Long Edge: This option is the conventional document oriented.
Page 203 Printing features Item Description Item Description Watermark a To change the print settings from your software Watermark a To change the print settings from your software application, access Printing Preferences. application, access Printing Preferences. (Creating a watermark) (Deleting a watermark) Click the Advanced tab, select Edit from the b Click the Advanced tab, select Edit from the Watermark drop-down list.
Page 204 Printing features Item Description Item Description This option is available only when you use the SPL/ Overlay a To save the document as an overlay, access Overlay Printing Preferences. PCL printer driver. (Creating a new page b Click the Advanced tab, and select Edit from the An overlay is text and/or images stored in the overlay) Text drop-down list.
Page 205 Printing features Item Description Item Description Overlay Click the Advanced tab. Overlay In the Printing Preferences window, click the Advanced tab. Select the desired overlay from the Text drop- (Using a page overlay) (Deleting a page overlay) down list. Select Edit in the Text drop down list. If the overlay file you want does not appear in Select the overlay you want to delete from the the Text drop-down list, select Edit...
Page 206: Changing Printer Settings
Printing features Changing printer settings Mac printing You can use advanced printing features when using your machine. Open an application and select Print from the File menu. The machine name, Some features may not be available depending on models or options. It which appears in the printer properties window, may differ depending on the means that the features are not supported.
Page 207: Using Help
Printing features Using help Linux printing Click the question mark on the bottom-left corner of the window and click on the topic you want to know about. A pop-up window appears with information about that option's feature, which is provided from the driver. Some features may not be available depending on models or options.
Page 208: Printing Files
Printing features Change other printing options in each tab, if necessary. Open the Unified Driver Configurator. If necessary, switch to Printers configuration. Click Print. Select your machine on the available printers list and click Properties. Automatic/manual duplex printing may not be available depending on The Printer Properties window appears.
Page 209: Changing The Machine Settings
Printing features Unix printing To take advantage of the printer features provided by your printer driver, press Properties. Some features may not be available depending on models or options. It Press OK to start the print job. means that the features are not supported (see "Features" on page 7). Changing the machine settings Proceeding the print job The UNIX printer driver Print Job Manager in which the user can select various...
Page 210 Printing features Printer-Specific Settings tab Automatic/manual duplex printing may not be available depending on Select various options in the JCL and General frames to customize various models. You can alternatively use the lpr printing system or other settings. These options are specific to the printer and depend on the PPD file. applications for odd-even printing.
Page 211: Scan Features
Scan features • Dell Scan Assistant/Dell PaperPort14: You can use this program to scan • For basic scanning features, refer to the Basic Guide (see "Basic scanning" images or documents. on page 59). - See "Scanning with Dell Scan Assistant" on page 213 • This feature may not be available depending on model or optional goods...
Page 212 (see "Loading originals" on page 46). • ID is the same ID as the registered scan ID for Dell Printer Manager > Switch to advanced mode > Scan to PC Settings. Open an application, such as Adobe Photoshop.
Page 213 Make sure that the machine is connected to your computer and powered on. Click Start > All programs > Dell, and start Dell Scan Assistant. Place a single document face down on the document glass, or load the Select the Help menu from the window and click on any option you want to documents face up into the document feeder (see "Loading originals"...
Page 214 Scan features Scanning from network connected machine Mac scanning Make sure that your machine is connected to a network. Scanning from USB connected machine Place a single document face down on the document glass, or load the documents face up into the document feeder (see "Loading originals" on page 46).
Page 215 Scan features Select the scanner on the list. • If scanning does not operate in Image Capture, update Mac OS to the latest version. • For more information, refer to the Image Capture’s help. • You can also scan using TWAIN-compliant software, such as Adobe Photoshop.
Page 216: Editing An Image With Image Manager
Scan features The document is scanned and the image preview appears in the Editing an image with Image Manager Preview Pane. The Image Manager application provides you with menu commands and tools to edit your scanned image. Drag the pointer to set the image area to be scanned in the Preview Pane.
Page 217: Fax Features
Fax features Redialing the fax number For basic faxing features, refer to the Basic Guide (see "Basic faxing" on page 60). Press (Redial/Pause) button on the control panel. Select the fax number you want. Automatic redialing Ten recently sent fax numbers with ten received Caller IDs are shown. When the number you have dialed is busy or there is no answer when you send When an original is loaded in the document feeder, the machine automatically begins to send.
Page 218 You can send a fax from your computer without going to the machine. To send a fax from your computer, the Dell Network PC Fax program must be installed. This program will be installed when you installed the printer driver.
Page 219 Fax features Delaying a fax transmission If you set a time earlier than the current time, the fax will be sent at that time on the following day. You can set your machine to send a fax at a later time when you will not be present.
Page 220 Fax features Canceling a reserved fax job 29 Sending a priority fax Press (fax) > (Menu) > Fax Feature > Cancel Job on the control This function is used when a high priority fax need to be sent ahead of reserved panel.
Page 221 Fax features Forwarding a sent fax to another destination Forwarding a received fax You can set the machine to forward the received or sent fax to other destination You can set the machine to forward the received or sent fax to other destination by a fax.
Page 222 Changing the receive modes control panel. Press (fax) > (Menu) > Fax Setup > Receiving > Receive Mode Open the Dell Printer Manager. on the control panel. Select the appropriate machine from the Printer List. Select the option you want. •...
Page 223 Fax features Receiving in Answering Machine/Fax mode To use the Ans/Fax mode, attach an answering machine to the EXT socket on the back of your machine. To use this mode, you must attach an answering machine to the EXT socket on •...
Page 224 Fax features Receiving faxes with an extension telephone Receiving faxes using DRPD mode When you are using an extension telephone connected to the EXT socket, you Distinctive Ring is a telephone company service which enables an user to use a can receive a fax from someone you are talking to on the extension telephone, single telephone line to answer several different telephone numbers.
Page 225: Printing Received Faxes
Fax features Receiving in secure receiving mode Printing faxes on both sides of the paper • Some menus may not appear on the display depending on options or This feature may not be available depending on model or optional goods models.
Page 226 Fax features Press OK. Press (Stop/Clear) to return to ready mode. Receiving faxes in memory Since your machine is a multi-tasking device, it can receive faxes while you are making copies or printing. If you receive a fax while you are copying or printing, your machine stores incoming faxes in its memory.
Page 227 This chapter introduces management tools provided to help you make full use of your machine. • Accessing management tools • Using Firmware update utility • Using Dell Supplies Ordering Utility • Using Embedded Web Service • Using Dell Printer Manager •...
Page 228: Accessing Management Tools
Accessing management tools Dell provides a variety of management tools for Dell printers. Make sure that the machine is connected to your computer and powered on. From the Start menu, select Programs or All Programs. • For Windows 8, from the Charms, select Search > Apps.
Page 229: Using Firmware Update Utility
Firmware Update Utility allows you to maintain your machine by upgrading firmware. From the Start menu, select Programs or All Programs > Dell > Dell Printers > your printer driver name > Firmware Update Utility. Download the latest firmware. Click http://www.dell.com/support.
Page 230: Using Dell Supplies Ordering Utility
Availabe for Windows or Mac OS users only. Double-click the Dell Supplies Ordering Utility icon on your desktop. From the Start menu, select Programs or All Programs >Dell > Dell Printers > your printer driver name > Dell Supplies Ordering Utility.
Page 231: Using Embedded Web Service
Using Embedded Web Service Click Login on the upper right of the Embedded Web Service website. • Internet Explorer 6.0 or higher is the minimum requirement for Embedded Web Service. Type in the ID and Password then click Login. • Embedded Web Service explanation in this user’s guide may differ from •...
Page 232: Maintenance Tab
This tab allows you to maintain your machine by upgrading firmware and • Current Settings: Shows the machine’s and network’s information. setting contact information for sending emails. You can also connect to Dell • Print information: Prints reports such as system related reports, e-mail website or download drivers by selecting the Link menu.
Page 233: Using Dell Printer Manager
The Printer List displays printers installed on your For Windows, computer and network printers added by network Select Start > Programs or All Programs > Dell > Dell Printers > Dell Printer discovery (Windows only). Manager > Dell Printer Manager.
Page 234 Using Dell Printer Manager Printer This area gives you general information about your Contents area Displays information about the selected machine, information machine. You can check information, such as the machine’s remaining toner level, and paper. The information will vary model name, IP address (or Port name), and machine based on the machine selected.
Page 235: Device Settings
Using Dell Printer Manager Fax to PC Settings Advanced settings user interface overview This menu includes settings related to the basic fax functionality of the selected device. The advanced user interface is intended to be used by the person responsible for managing the network and machines.
Page 236: Using Dell Printer Status
Error The machine has at least one error. Dell Printer Status overview If an error occurs while operating, you can check the error from the Dell Printer Status. Dell Printer Status is installed automatically when you install the machine software.
Page 237 Using Dell Printer Status Option You can set printing job alert related settings. Order Supplies You can order replacement toner cartridge(s) from online. User’s Guide You can view the online User’s Guide. Close Close the window. 5. Useful Management Tools...
Page 238: Using Dell Printer Experience
Using Dell Printer Experience Dell Printer Experience is a Dell application that combines Dell machine settings and machine management into one location. You can set device The screenshot may differ depending on the model you are using. settings, order supplies, open troubleshooting guides, visit Dell’s web site, and check connected machine information.
Page 239 Internet to use this feature. From the Charms, select Devices. Visit Dell Links to Dell printer website. You need to be connected Select your printer from the list to the Internet to use this feature. Select the printer settings, such as the number of copies and orientation.
Page 240: Cancelling A Print Job
Using Dell Printer Experience Click the Print button to start the print job. Cancelling a print job If the printing job is waiting in the print queue or print spooler, cancel the job as follows: • You can access this window by simp ly double-clicking the machine icon ) in the Windows task bar.
Page 241 Using Dell Printer Experience Basic tab Advanced tab Paper settings Basic This option allows you to set the basic paper handling specifications. This option allows you to choose the basic printing settings such as copies, orientation, and document type. Layout settings Eco settings This option allows you to set the various ways to layout your documents.
Page 242 Place a single document face down on the document glass, or load the documents face up into the document feeder. Click the Dell Printer Experience tile on the Start screen. Click Scan ( Set up the scanning parameters such as image type, document size, and resolution.
Page 243: Using The Linux Unified Driver Configurator
Opening Unified Driver Configurator Double-click the Unified Driver Configurator on the desktop. You can also click the Startup Menu icon and select Dell Unified Driver > Unified Driver Configurator. Click each button on the left to switch to the corresponding configuration window.
Page 244: Printers Tab
Using the Linux Unified Driver Configurator Switches to Printers configuration. Printers configuration Shows all of the installed machines. Printers configuration has the two tabs: Printers and Classes. Shows the status, model name, and URI of your machine. The printer control buttons are, as follows: Printers tab •...
Page 245 Using the Linux Unified Driver Configurator Classes tab Ports configuration The Classes tab shows a list of available machine classes. In this window, you can view the list of available ports, check the status of each port and release a port that is stalled in a busy state when its owner has terminated the job for any reason.
Page 246 6. Troubleshooting This chapter gives helpful information for what to do if you encounter an error. • Paper feeding problems • Power and cable connecting problems • Printing problems • Printing quality problems • Copying problems • Scanning problems • Faxing problems •...
Page 247: Paper Feeding Problems
Paper feeding problems Condition Suggested solutions Paper jams during printing. Clear the paper jam. Paper sticks together. • Check the maximum paper capacity of the tray. • Make sure that you are using the correct type of paper. • Remove paper from the tray and flex or fan the paper. •...
Page 248: Power And Cable Connecting Problems
Power and cable connecting problems Condition Suggested solutions The machine is not receiving power, • Connect the machine to the electricity supply first. If the machine has a (Power) button on the control, press it. or the connection cable between the •...
Page 249: Printing Problems
Printing problems Condition Possible cause Suggested solutions The machine does not The machine is not receiving power. Connect the machine to the electricity supply first. If the machine has a (Power) print. button on the control, press it. The machine is not selected as the default Select your machine as your default machine in Windows.
Page 250 Printing problems Condition Possible cause Suggested solutions The machine does not The machine may be configured incorrectly. Check the Printing Preferences to ensure that all of the print settings are correct. print. The printer driver may be incorrectly installed. Uninstall and reinstall the machine’s driver. The machine is malfunctioning.
Page 251 Printing problems Condition Possible cause Suggested solutions The machine prints, but The machine cable is loose or defective. Disconnect the machine cable and reconnect. Try a print job that you have already the text is wrong, printed successfully. If possible, attach the cable and the machine to another computer garbled, or incomplete.
Page 252 Printing problems Condition Possible cause Suggested solutions Before printing, the Using damp paper can cause vapor during This is not a problem. Just keep printing. machine emits vapor near printing. the output tray. The machine does not Paper size and paper size setting do not match. Set the correct paper size in the Custom in Paper tab in Printing Preferences (see print special-sized paper, "Opening printing preferences"...
Page 253: Printing Quality Problems
Printing quality problems If the inside of the machine is dirty or paper has been loaded improperly, there might be a reduction in print quality. See the table below to clear the problem. Condition Suggested solutions Light or faded print •...
Page 254 Printing quality problems Condition Suggested solutions Toner specks • The paper may not meet specifications; for example, the paper may be too moist or rough. • The transfer roller may be dirty. Clean the inside of your machine (see "Cleaning the machine" on page 75). •...
Page 255 Printing quality problems Condition Suggested solutions Vertical lines If black vertical streaks appear on the page: • The surface (drum part) of the toner cartridge inside the machine has probably been scratched. Remove the toner cartridge and install a new one (see "Replacing the toner cartridge" on page 72). If white vertical streaks appear on the page: •...
Page 256 Printing quality problems Condition Suggested solutions Vertical repetitive defects If marks repeatedly appear on the printed side of the page at even intervals: • The toner cartridge may be damaged. If you still have the same problem, remove the toner cartridge and, install a new one (see "Replacing the toner cartridge"...
Page 257 Printing quality problems Condition Suggested solutions Misformed characters • If characters are improperly formed and producing hollow images, the paper stock may be too slick. Try different paper. Page skew • Ensure that the paper is loaded properly. • Check the paper type and quality. •...
Page 258 Printing quality problems Condition Suggested solutions Wrinkles or creases • Ensure that the paper is loaded properly. • Check the paper type and quality. • Turn the stack of paper over in the tray. Also try rotating the paper 180° in the tray. Back of printouts are dirty •...
Page 259 Printing quality problems Condition Suggested solutions Loose toner • Clean the inside of the machine (see "Cleaning the machine" on page 75). • Check the paper type and quality. • Remove the toner cartridge and then, install a new one (see "Replacing the toner cartridge" on page 72). If the problem persists, the machine may require repair.
Page 260 Printing quality problems Condition Suggested solutions Curl If the printed paper is curled or paper does not feed into the machine: • Turn the stack of paper over in the tray. Also try rotating the paper 180° in the tray. •...
Page 261: Copying Problems
Copying problems Condition Suggested solutions Copies are too light or too dark. Adjust the darkness in copy feature to lighten or darken the backgrounds of copies (see "Changing the settings for each copy" on page 55). If the defect still appears after set the Copy Feature >...
Page 262: Scanning Problems
Scanning problems Condition Suggested solutions The scanner does not work. • Make sure that you place the original to be scanned face down on the scanner glass, or face up in the document feeder (see "Loading originals" on page 46). •...
Page 263: Faxing Problems
Faxing problems Condition Suggested solutions The machine is not working, • Unplug the power cord and plug it in again. there is no display, or the • Ensure that there is power being supplied to the electrical outlet. buttons are not working. •...
Page 264 Faxing problems Condition Suggested solutions Some of the words on an The fax machine sending the fax had a temporary document jam. incoming fax are stretched. There are lines on the originals Check your scan unit for marks and clean it (see "Cleaning the scan unit" on page 79). you sent.
Page 265: Operating System Problems
Operating system problems Common Windows problems Condition Suggested solutions “File in Use” message appears Exit all software applications. Remove all software from the startup group, then restart Windows. Reinstall the printer driver. during installation. “General Protection Fault”, Close all other applications, reboot Windows and try printing again. “Exception OE”, “Spool 32”, or “Illegal Operation”...
Page 266 Operating system problems Common Mac problems Condition Suggested solutions The machine does not print PDF files Printing the PDF file as an image may enable the file to print. Turn on Print As Image from the Acrobat printing options. correctly. Some parts of graphics, text, or illustrations are missing.
Page 267 Operating system problems Common Linux problems Condition Suggested solutions The machine does not print. • Check if the printer driver is installed in your system. Open Unified Driver Configurator and switch to the Printers tab in the Printers configuration window to look at the list of available machines. Make sure that your machine is displayed on the list. If not, open Add new printer wizard to set up your device.
Page 268 Operating system problems Condition Suggested solutions I cannot scan via Gimp Front- Check if Gimp Front-end has Xsane:Device dialog. on the Acquire menu. If not, you should install Xsane plug-in for Gimp on the your end. computer. You can find Xsane plug-in package for Gimp on Linux distribution CD or Gimp home page. For the detailed information, refer to the Help for Linux distribution CD or Gimp Front-end application.
Page 269: Access Point
Glossary ADF The following glossary helps you get familiar with the product by understanding the terminologies commonly used with printing as well as An Automatic Document Feeder (ADF) is a scanning unit that will automatically mentioned in this user’s guide. feed an original sheet of paper so that the machine can scan some amount of the paper at once.
Page 270: Control Panel
Glossary BOOTP Coverage Bootstrap Protocol. A network protocol used by a network client to obtain its IP It is the printing term used for a toner usage measurement on printing. For address automatically. This is usually done in the bootstrap process of example, 5% coverage means that an A4 sided paper has about 5% image or text computers or operating systems running on them.
Page 271: Duty Cycle
Glossary DHCP DPI A Dynamic Host Configuration Protocol (DHCP) is a client-server networking Dots Per Inch (DPI) is a measurement of resolution that is used for scanning and protocol. A DHCP server provides configuration parameters specific to the DHCP printing. Generally, higher DPI results in a higher resolution, more visible detail client host requesting, generally, information required by the client host to in the image, and a larger file size.
Page 272: Fuser Unit
Glossary ECM EtherTalk Error Correction Mode (ECM) is an optional transmission mode built into Class 1 A suite of protocols developed by Apple Computer for computer networking. It fax machines or fax modems. It automatically detects and corrects errors in the was included in the original Mac (1984) and is now deprecated by Apple in favor fax transmission process that are sometimes caused by telephone line noise.
Page 273: Ieee 1284
Glossary Gateway IEEE A connection between computer networks, or between a computer network The Institute of Electrical and Electronics Engineers (IEEE) is an international and a telephone line. It is very popular, as it is a computer or a network that non-profit, professional organization for the advancement of technology allows access to another computer or network.
Page 274 Glossary IPM ITU-T The Images Per Minute (IPM) is a way of measuring the speed of a printer. An IPM The International Telecommunication Union is an international organization rate indicates the number of single-sided sheets a printer can complete within established to standardize and regulate international radio and one minute.
Page 275: Mac Address
Glossary LDAP The Lightweight Directory Access Protocol (LDAP) is a networking protocol for Modified Huffman (MH) is a compression method for decreasing the amount of querying and modifying directory services running over TCP/IP. data that needs to be transmitted between the fax machines to transfer the image recommended by ITU-T T.4.
Page 276 Glossary NetWare OSI A network operating system developed by Novell, Inc. It initially used Open Systems Interconnection (OSI) is a model developed by the International cooperative multitasking to run various services on a PC, and the network Organization for Standardization (ISO) for communications. OSI offers a protocols were based on the archetypal Xerox XNS stack.
Page 277: Printer Driver
Glossary PostScript Protocol PostScript (PS) is a page description language and programming language used A convention or standard that controls or enables the connection, primarily in the electronic and desktop publishing areas. - that is run in an communication, and data transfer between two computing endpoints. interpreter to generate an image.
Page 278: Toner Cartridge
Glossary SMB TCP/IP Server Message Block (SMB) is a network protocol mainly applied to share files, The Transmission Control Protocol (TCP) and the Internet Protocol (IP); the set of printers, serial ports, and miscellaneous communications between nodes on a communications protocols that implement the protocol stack on which the network.
Page 279 Glossary TWAIN Watermark An industry standard for scanners and software. By using a TWAIN-compliant A watermark is a recognizable image or pattern in paper that appears lighter scanner with a TWAIN-compliant program, a scan can be initiated from within when viewed by transmitted light. Watermarks were first introduced in Bologna, the program.
Page 280 Glossary WPA-PSK WPA-PSK (WPA Pre-Shared Key) is special mode of WPA for small business or home users. A shared key, or password, is configured in the wireless access point (WAP) and any wireless laptop or desktop devices. WPA-PSK generates a unique key for each session between a wireless client and the associated WAP for more advanced security.
Page 281 Printing sent fax report automatically 226 tray setting registering receiving a fax in the computer Dell printer experience using Dell Printer Status address book setup sending a fax in the computer driver installation AirPrint fax feature...
Page 282 Index glossary 269 linux scanning using special media google cloud printing loading 149 paper in manual feeder/multi-purpose tray network special media driver installation id copy ding originals Linux ID copy button Macintosh installation UNIX accessories Windows machine information general setup machine setup installing environment machine status...
Page 283 Scan Assitant UNIX envelope printing feature scan feature labels problem Scanning output support operating system problems Scanning with Dell Scan Assitant preprinted paper problems setting the paper size scanning transparency copying problems basic information print menu faxing problems Linux scanning...
Page 284 Unix Supplies Ordering Utility system requirements USB cable driver installation 23 toner cartridge using help estimated life handling instructions non-Dell and refilled watermark redistributing toner create storing delete tray edit adjusting the width and length Windows changing the tray size...

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B1265dfw

Dell B1265dnf User Manual

Basic

1 Introduction

2 Menu Overview and Basic Setup

3 Maintenance

4 Troubleshooting

5 Appendix

Advanced

1 Software Installation

2 Using a Network-Connected Machine

3 Useful Setting Menus

4. Special Features

5. Useful Management Tools

6. Troubleshooting

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