Dell B3460DN Mono Laser User Manual

User guide

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User manual (165 pages)

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Summary of Contents for Dell B3460DN Mono Laser

Page 1 Dell Inc.; Intel, Pentium, and Celeron are registered trademarks of Intel Corporation; Microsoft and Windows are registered trademarks of Microsoft Corporation. Other trademarks and trade names may be used in this document to refer to the entities claiming the marks and names of their products. Dell Inc. disclaims any proprietary...
Page 2: Table Of Contents
Contents Contents Safety information..................6 Learning about the printer................8 Finding information about the printer......................8 Selecting a location for the printer......................9 Printer configurations..........................10 Using the printer control panel.......................11 Understanding the colors of the indicator and Sleep button lights............12 Additional printer setup................13 Installing internal options........................13 Installing hardware options........................17 Attaching cables............................19 Setting up the printer software.......................20...
Page 3 Contents Printing......................46 Printing a document..........................46 Printing a document ............................46 Adjusting toner darkness ..........................46 Printing from a mobile device.........................47 Printing from a flash drive........................47 Printing from a flash drive ..........................47 Supported flash drives and file types........................49 Printing confidential and other held jobs....................49 Printing confidential and other held jobs ......................49 Printing information pages........................50 Printing a font sample list ..........................50...
Page 4 Contents Maintaining the printer................93 Cleaning the printer..........................93 Checking the status of parts and supplies....................93 Estimated number of remaining pages....................94 Ordering supplies............................94 Storing supplies............................95 Replacing supplies...........................95 Moving the printer..........................99 Managing the printer................101 Managing printer messages........................101 Accessing Status Monitor Center......................101 Checking the virtual display........................101 Viewing reports.............................102 Configuring supply notifications from the Embedded Web Server............102 Modifying confidential print settings....................103...
Page 5 Contents Appendix....................159 Index......................161...
Page 6: Safety Information
Safety information Safety information Connect the power cord to a properly grounded electrical outlet that is near the product and easily accessible. Do not place or use this product near water or wet locations. CAUTION—POTENTIAL INJURY: This product uses a laser. Use of controls or adjustments or performance of procedures other than those specified herein may result in hazardous radiation exposure.
Page 7 Safety information CAUTION—POTENTIAL INJURY: To reduce the risk of equipment instability, load each tray separately. Keep all other trays closed until needed. CAUTION—SHOCK HAZARD: Do not set up this product or make any electrical or cabling connections, such as the fax feature, power cord, or telephone, during a lightning storm. SAVE THESE INSTRUCTIONS.
Page 8: Learning About The Printer
The printer software is located in the printer program folder or on the desktop, depending on your operating system. The latest supplemental information, updates, and technical Dell Support Web site—http://support.dell.com support: Support telephone numbers and hours of operation for your country or region can be found on the Support Web •...
Page 9: Selecting A Location For The Printer
What are you looking for? Find it here Software and Documentation CD • Software and Drivers—Certified drivers for my printer and installers for Dell printer software • Readme files—Last‑minute technical changes, or advanced technical reference materials for experienced users or technicians Dell Printer Supplies Web site–http://dell.com/supplies...
Page 10: Printer Configurations
Learning about the printer Right side 30 cm (12 in.) Front 51 cm (20 in.) Left side 20 cm (8 in.) Rear 20 cm (8 in.) 30 cm (12 in.) Printer configurations CAUTION—POTENTIAL INJURY: To reduce the risk of equipment instability, load each tray separately. Keep all other trays closed until needed.
Page 11: Using The Printer Control Panel
Learning about the printer Standard bin Front door release button Controller board access door 100‑sheet multipurpose feeder Standard 550‑sheet tray Optional 550‑sheet trays Using the printer control panel Use the Display View the printer status and messages. Set up and operate the printer. Left arrow button Scroll to the left.
Page 12: Understanding The Colors Of The Indicator And Sleep Button Lights
Learning about the printer Use the Stop or cancel button Stop all printer activities. Back button Return to the previous screen. Down arrow button Scroll down. Home button Go to the home screen. Indicator light Check the status of the printer. Understanding the colors of the indicator and Sleep button lights The colors of the indicator and Sleep button lights on the printer control panel signify a certain printer status or condition.
Page 13: Additional Printer Setup
Additional printer setup Additional printer setup Installing internal options Notes: • A Service Set Identifier (SSID) is a name assigned to a wireless network. Wired Equivalent Privacy (WEP), Wi-Fi Protected Access (WPA), WPA2, and 802.1X - RADIUS are types of security used on a network. Available internal options Memory cards •...
Page 14: Installing A Memory Card
Additional printer setup Use the following illustration to locate the appropriate connector. Warning—Potential Damage: Controller board electronic components are easily damaged by static electricity. Touch a metal surface on the printer before touching any controller board electronic components or connectors. Memory card connector Option card connector Installing a memory card...
Page 15 Additional printer setup Align the notch (1) on the memory card with the ridge (2) on the connector. Push the memory card straight into the connector, and then push the card toward the controller board wall until it clicks into place. Close the controller board access door.
Page 16: Installing An Optional Card
Additional printer setup Installing an optional card CAUTION—SHOCK HAZARD: If you are accessing the controller board or installing optional hardware or memory devices sometime after setting up the printer, then turn the printer off, and unplug the power cord from the electrical outlet before continuing. If you have other devices attached to the printer, then turn them off as well, and unplug any cables going into the printer.
Page 17: Installing Hardware Options
Additional printer setup Push the card firmly into place as shown in the illustration. Warning—Potential Damage: Improper installation of the card may cause damage to the card and the controller board. Note: The entire length of the connector on the card must touch and be flushed against the controller board. Close the controller board access door.
Page 18 Additional printer setup Turn off the printer using the power switch, and then unplug the power cord from the electrical outlet. Unpack the tray, and then remove all packing materials. Pull the tray completely out of the base. Remove any packing material from inside the tray. Insert the tray into the base.
Page 19: Attaching Cables
Additional printer setup Connect the power cord to the printer, then to a properly grounded electrical outlet, and then turn on the printer. Note: When the printer software and any hardware options are installed, you may need to manually add the options in the printer driver to make them available for print jobs.
Page 20: Setting Up The Printer Software
Additional printer setup • The appropriate Ethernet cable with the Ethernet port Warning—Potential Damage: Do not touch the USB cable, any network adapter, or the printer in the area shown while actively printing. Loss of data or a malfunction can occur. Use the USB port Attach an optional wireless network adapter.
Page 21: Updating Available Options In The Printer Driver
Using the Internet Updated printer software may be available at http://support.dell.com. Updating available options in the printer driver When the printer software and any hardware options are installed, you may need to manually add the options in the printer driver to make them available for print jobs.
Page 22: Networking
Additional printer setup Add any installed hardware options, and then click OK. Networking Notes: • Purchase a wireless network adapter first before setting up the printer on a wireless network. To install the wireless network adapter, see the instruction sheet that came with the adapter. •...
Page 23: Preparing To Set Up The Printer On A Wireless Network
Additional printer setup For Macintosh users Allow the network DHCP server to assign an IP address to the printer. Obtain the printer IP address either: • From the printer control panel • From the TCP/IP section in the Network/Ports menu •...
Page 24 Additional printer setup Make sure you have the following information before setting up the printer on a wireless network: • SSID—The SSID is also referred to as the network name. • Wireless Mode (or Network Mode)—The mode is either infrastructure or ad hoc. •...
Page 25: Connecting The Printer To A Wireless Network Using The Embedded Web Server
Additional printer setup Using the Push Button Configuration (PBC) method From the printer control panel, navigate to: > Settings > >Network/Ports > > Network [x] > > Network [x] Setup > > Wireless > > Wi‑Fi Protected Setup > > Start Push Button Method > Follow the instructions on the printer display.
Page 26: Verifying Printer Setup
Additional printer setup Turn off the printer, and then disconnect the Ethernet cable. Then wait for at least five seconds, and then turn the printer back on. To verify if your printer is connected to the network, print a network setup page. Then in the Network Card [x] section, see if the status is “Connected”.
Page 27: Loading Paper And Specialty Media
Loading paper and specialty media Loading paper and specialty media The selection and handling of paper and specialty media can affect how reliably documents print. For more information, see “Avoiding jams” on page 105 and “Storing paper” on page 40. Setting the paper size and type From the printer control panel, navigate to: >...
Page 28: Loading Trays
Loading paper and specialty media To open the paper stop, pull it so that it flips forward. Note: Close the paper stop when moving the printer to another location. Loading trays CAUTION—POTENTIAL INJURY: To reduce the risk of equipment instability, load each tray separately. Keep all other trays closed until needed.
Page 29 Loading paper and specialty media Squeeze, and then slide the width guide tab to the correct position for the size of the paper you are loading. Unlock the length guide. Squeeze, and then slide the length guide tab to the correct position for the size of the paper you are loading.
Page 30 Loading paper and specialty media Flex the sheets back and forth to loosen them, and then fan them. Do not fold or crease the paper. Straighten the edges on a level surface. Load the paper stack. Notes: • Load with the printable side facedown when using recycled or preprinted paper. •...
Page 31 Loading paper and specialty media • Load letterhead facedown, with the top edge of the sheet toward the front of the tray. For two‑sided printing, load letterhead faceup with the bottom edge of the sheet toward the front of the tray. •...
Page 32: Loading The Multipurpose Feeder
Loading paper and specialty media Loading the multipurpose feeder Use the multipurpose feeder when printing on different paper sizes and types or specialty media, such as card stock, transparencies, and envelopes. You can also use it for single‑page print jobs on letterhead. Open the multipurpose feeder.
Page 33 Loading paper and specialty media Squeeze the tab on the left width guide, and then move the guides for the paper you are loading. Prepare the paper or specialty media for loading. • Flex sheets of paper back and forth to loosen them, and then fan them. Do not fold or crease the paper. Straighten the edges on a level surface.
Page 34 Loading paper and specialty media • Load paper, transparencies, and card stock with the recommended printable side faceup and the top edge entering the printer first. For more information on loading transparencies, see the packaging that the transparencies came in. •...
Page 35: Linking And Unlinking Trays
Loading paper and specialty media • Load envelopes with the flap on the left side facedown. Warning—Potential Damage: Never use envelopes with stamps, clasps, snaps, windows, coated linings, or self‑stick adhesives. These envelopes may severely damage the printer. From the printer control panel, set the paper size and type in the Paper menu to match the paper or specialty media loaded in the multipurpose feeder.
Page 36: Assigning A Custom Paper Type Name
Loading paper and specialty media Notes: • View the printer IP address in the TCP/IP section in the Network/Ports menu. The IP address appears as four sets of numbers separated by periods, such as 123.123.123.123. • If you are using a proxy server, then temporarily disable it to load the Web page correctly. Click Settings >...
Page 37: Assigning A Custom Paper Type
Loading paper and specialty media Assigning a custom paper type Using the Embedded Web Server Open a Web browser, and then type the printer IP address in the address field. Notes: • View the printer IP address in the TCP/IP section in the Network/Ports menu. The IP address appears as four sets of numbers separated by periods, such as 123.123.123.123.
Page 38: Paper And Specialty Media Guide
Paper and specialty media guide Paper and specialty media guide Paper guidelines Selecting the correct paper or specialty media reduces printing problems. For the best print quality, try a sample of the paper or specialty media before buying large quantities. Paper characteristics The following paper characteristics affect print quality and reliability.
Page 39: Fiber Content
Paper and specialty media guide For 60–90‑g/m (16–24‑lb) bond paper, grain long paper is recommended. Fiber content Most high‑quality xerographic paper is made from 100% chemically treated pulped wood. This content provides the paper with a high degree of stability resulting in fewer paper feeding problems and better print quality. Paper containing fibers such as cotton can negatively affect paper handling.
Page 40: Using Specialty Media
Paper and specialty media guide Use papers printed with heat‑resistant inks designed for use in xerographic copiers. The ink must be able to withstand temperatures up to 230°C (446°F) without melting or releasing hazardous emissions. Use inks that are not affected by the resin in toner.
Page 41: Tips On Using Envelopes
Paper and specialty media guide When printing on card stock: • Make sure the Paper Type is Card Stock. • Select the appropriate Paper Texture setting. • Be aware that preprinting, perforation, and creasing may significantly affect the print quality and cause jams or other paper handling problems.
Page 42: Tips On Using Letterhead
Paper and specialty media guide When printing on labels: • Use labels designed specifically for laser printers. Check with the manufacturer or vendor to verify that: – The labels can withstand temperatures up to 240°C (464°F) without sealing, excessive curling, wrinkling, or releasing hazardous emissions.
Page 43: Supported Paper Sizes, Types, And Weights
Paper and specialty media guide Supported paper sizes, types, and weights Supported paper sizes Note: For an unlisted paper size, select the closest larger listed size. For information on card stock and labels, see the Card Stock & Label Guide. Paper size Standard tray Optional 550‑sheet...
Page 44: Supported Paper Types And Weights
Paper and specialty media guide Paper size Standard tray Optional 550‑sheet Multipurpose feeder Duplex mode tray 10 Envelope 105 x 241 mm (4.1 x 9.5 in.) DL Envelope 110 x 220 mm (4.3 x 8.7 in.) C5 Envelope 162 x 229 mm (6.4 x 9 in.) B5 Envelope 176 x 250 mm (6.9 x 9.8 in.) Other Envelope...
Page 45 Paper and specialty media guide Paper type 550‑sheet tray Multipurpose feeder Duplex mode Preprinted Colored Paper Light Paper Heavy Paper Rough/Cotton Custom Type [x] One‑sided paper labels designed for laser printers are supported for occasional use. It is recommended to print 20 or fewer pages of paper labels per month.
Page 46: Printing
Printing Printing This chapter covers printing, printer reports, and job cancelation. Selection and handling of paper and specialty media can affect how reliably documents print. For more information, see “Avoiding jams” on page 105 and “Storing paper” on page 40. Printing a document Printing a document From the Paper menu on the printer control panel, set the paper type and size to match the paper loaded.
Page 47: Printing From A Mobile Device
Printing • If you are using a proxy server, then temporarily disable it to load the Web page correctly. Click Settings > Print Settings > Quality Menu > Toner Darkness. Adjust the toner darkness, and then click Submit. Using the printer control panel From the printer control panel, navigate to: >...
Page 48 Printing Notes: • A flash drive icon appears on the printer control panel and in the held jobs icon when a flash drive is installed. • If you insert the flash drive when the printer requires attention, such as when a jam has occurred, then the printer ignores the flash drive.
Page 49: Supported Flash Drives And File Types
Printing Supported flash drives and file types Flash drive File type Notes: Documents: • .pdf • Hi‑Speed USB flash drives must support the full‑speed standard. Devices supporting only • .xps USB low‑speed capabilities are not supported. Images: • USB flash drives must support the File Allocation Table (FAT) system. Devices formatted with New Technology File System (NTFS) or any other file system are not supported.
Page 50: Printing Information Pages
Printing Select the print job type (Confidential, Repeat, Reserve, or Verify), and then assign a user name. For a confidential print job, also enter a four‑digit PIN. Click OK or Print. From the printer control panel, release the print job: •...
Page 51: Canceling A Print Job From The Computer
Printing Canceling a print job from the computer For Windows users Open the printers folder. Click , or click Start and then click Run. In the Start Search or Run dialog, type control printers. Press Enter, or click OK. Double‑click the printer icon. Select the print job you want to cancel.
Page 52: Understanding The Printer Menus
Understanding the printer menus Understanding the printer menus Menus list Paper Menu Reports Network/Ports Default Source Menu Settings Page Active NIC Paper Size/Type Device Statistics Standard Network Configure MP Network Setup Page Standard USB Substitute Size Profiles List Reports Paper Texture Print Fonts Network Card Paper Weight...
Page 53: Paper Menu
Understanding the printer menus Paper menu Default Source menu Default Source Set a default paper source for all print jobs. Tray [x] Notes: MP Feeder • Tray 1 (standard tray) is the factory default setting. Manual Paper • From the Paper menu, set Configure MP to "Cassette" for MP Feeder to Manual Envelope appear as a menu setting.
Page 54 Understanding the printer menus MP Feeder Size Specify the paper size loaded in the multipurpose feeder. Notes: • Letter is the US factory default setting. A4 is the international factory default setting. JIS B5 • From the Paper menu, set Configure MP to “Cassette” for MP Feeder Letter Size to appear as a menu.
Page 55 Understanding the printer menus Manual Paper Size Specify the paper size being manually loaded. Note: Letter is the US factory default setting. A4 is the international factory default setting. JIS B5 Letter Legal Executive Oficio (Mexico) Folio Statement Universal Manual Paper Type Specify the paper type being manually loaded.
Page 56: Configure Mp Menu
Understanding the printer menus Configure MP menu Configure MP Determine when the printer selects paper from the multipurpose feeder. Cassette Notes: Manual • Cassette is the factory default setting. Cassette configures the First multipurpose feeder as the automatic paper source. •...
Page 57 Understanding the printer menus Labels Texture Specify the relative texture of the labels loaded. Smooth Note: Normal is the factory default setting. Normal Rough Bond Texture Specify the relative texture of the bond paper loaded. Smooth Note: Rough is the factory default setting. Normal Rough Envelope Texture...
Page 58: Paper Weight Menu
Understanding the printer menus Paper Weight menu Plain Weight Specify the relative weight of the plain paper loaded. Light Note: Normal is the factory default setting. Normal Heavy Card Stock Weight Specify the relative weight of the card stock loaded. Light Note: Normal is the factory default setting.
Page 59: Paper Loading Menu
Understanding the printer menus Colored Weight Specify the relative weight of the colored paper loaded. Light Note: Normal is the factory default setting. Normal Heavy Light Weight Specify that the weight of the paper loaded is light. Light Heavy Weight Specify that the weight of the paper loaded is heavy.
Page 60: Custom Types Menu
Understanding the printer menus Light Loading Determine and set two‑sided printing for all print jobs that specify Light as the paper type. Duplex Heavy Loading Determine and set two‑sided printing for all print jobs that specify Heavy as the paper type. Duplex Custom [x] Loading Determine and set two‑sided printing for all print jobs that specify...
Page 61: Reports Menu
Understanding the printer menus Universal Setup menu Units of Measure Identify the units of measure. Inches Notes: Millimeters • Inches is the US factory default setting. • Millimeters is the international factory default setting. Portrait Width Set the portrait width. 3–8.5 inches Notes: 76–216 mm...
Page 62: Network/Ports Menu
Understanding the printer menus Network Setup Page Print a report containing information about the network printer settings, such as the TCP/IP address information. Note: This menu item appears only in network printers or in printers connected to print servers. Profiles List Print a list of profiles stored in the printer.
Page 63 Understanding the printer menus PS SmartSwitch Set the printer to automatically switch to PS emulation when a print job requires it, regardless of the default printer language. Notes: • On is the factory default setting. • If PS SmartSwitch is disabled, then the printer does not examine incoming data and it uses the default printer language specified in the Setup menu.
Page 64: Network Card Menu
Understanding the printer menus Network Card menu To access the menu, navigate to either of the following: • Network/Ports > Standard Network > Standard Network Setup > Network Card • Network/Ports > Network [x] > Network [x] Setup > Network Card View Card Status View the connection status of the network card.
Page 65: Ipv6 Menu
Understanding the printer menus Enable AutoIP Specify the Zero Configuration Networking setting. Note: Yes is the factory default setting. Enable FTP/TFTP Enable the built-in FTP server, which lets you send files to the printer using File Transfer Protocol. Note: Yes is the factory default setting. Enable HTTP Server Enable the built-in Web server (Embedded Web Server).
Page 66: Wireless Menu
Understanding the printer menus Set the host name. Set Hostname Note: The host name is limited to 15 characters, and accepts US‑ASCII, alphanumeric characters and hyphen only. View the current IPv6 addresses. View Address View the current router address. View Router Address Enable DHCPv6 Enable DHCPv6 in the printer.
Page 67: Appletalk Menu
Understanding the printer menus View Security Mode View the encryption method for the wireless network. AppleTalk menu Note: This menu is available only in printer models connected to a wired network or when an optional network card is installed. To access the menu, navigate to any of the following: •...
Page 68 Understanding the printer menus NPA Mode Set the printer to perform the special processing required for bidirectional communication following the conventions defined by the NPA protocol. Notes: Auto • Auto is the factory default setting. Auto sets the printer to examine data, determine the format, and then process it appropriately.
Page 69: Smtp Setup Menu
Understanding the printer menus SMTP Setup menu Primary SMTP Gateway Specify SMTP server gateway and port information. Note: 25 is the default SMTP gateway port. Primary SMTP Gateway Port Secondary SMTP Gateway Secondary SMTP Gateway Port SMTP Timeout Specify the amount of time in seconds before the server stops trying to send an e‑mail.
Page 70: Security Menu
Understanding the printer menus Security menu Miscellaneous Security Settings menu Login Restrictions Limit the number and time frames of failed login attempts on the printer control panel before all users are locked out. Panel Login Timeout Remote Login Timeout Notes: •...
Page 71: Set Date And Time Menu
Understanding the printer menus Set Date and Time menu Current Date and Time Show the current date and time settings for the printer. Manually Set Date and Time Enter the date and time. [input date/time] Notes: • For touch‑screen printer models, date and time are set in YYYY-MM-DD HH:MM format.
Page 72: Settings Menu
Understanding the printer menus Settings menu General Settings menu Display Language Set the language of the text appearing on the printer display. English Note: Not all languages are available for all printers, and you may Francais need to install special hardware for those languages to appear. Deutsch Italiano Espanol...
Page 73 Understanding the printer menus Run Initial setup Run the setup wizard. Notes: • Yes is the factory default setting. • After completing the setup wizard by selecting Done at the country or region selection screen, the default becomes No. Paper Sizes Specify the unit of measurement for paper sizes.
Page 74 Understanding the printer menus Timeouts Display a message that lets you reset the screen timeout timer instead of returning to the printer display. Prolong Screen Timeout Note: Off is the factory default setting. Timeouts Set the amount of time in seconds the printer waits to receive an end‑of‑job message before canceling the remainder of the print Print Timeout job.
Page 75: Setup Menu
Understanding the printer menus Press Sleep Button Determine how the printer, while in idle state, reacts to a short press of the Sleep button. Do nothing Sleep Note: Sleep is the factory default setting. Hibernate Press and Hold Sleep Button Determine how the printer, while in idle state, reacts to a long press of the Sleep button.
Page 76 Understanding the printer menus Print Area Set the logical and physical printable area. Normal Notes: Whole Page • Normal is the factory default setting. When attempting to print data on the non‑printable area defined by the Normal setting, the printer clips the image at the boundary. •...
Page 77: Finishing Menu
Understanding the printer menus Finishing menu Sides (Duplex) Specify whether two‑sided (duplex) printing is set as the default for all print jobs. 1 sided Notes: 2 sided • “1 sided” is the factory default setting. • You can set two‑sided printing from the software program. For Windows users: Click File >...
Page 78: Quality Menu
Understanding the printer menus Paper Saver Print multiple‑page images on one side of a paper. Notes: 2‑Up • Off is the factory default setting. 3‑Up • The number selected is the number of page images that will print per side. 4‑Up 6‑Up 9‑Up...
Page 79: Utilities Menu
Understanding the printer menus Toner Darkness Lighten or darken the printed output. 1–10 Notes: • 8 is the factory default setting. • Selecting a smaller number can help conserve toner. Enhance Fine Lines Enable a print mode preferable for files such as architectural drawings, maps, electrical circuit diagrams, and flow charts.
Page 80: Xps Menu
Understanding the printer menus Hex Trace Assist in isolating the source of a print job problem. Notes: • When activated, all data sent to the printer is printed in hexadecimal and character representation, and control codes are not executed. • To exit or deactivate Hex Trace, turn off or reset the printer.
Page 81: Pcl Emul Menu
Understanding the printer menus Font Priority Establish the font search order. Resident Notes: Flash • Resident is the factory default setting. • This menu item is available only when a formatted flash memory card is installed and operating properly. • Make sure the flash memory card is not read/write‑, write‑, or password‑protected.
Page 82 Understanding the printer menus PCL Emulation Settings Specify the font pitch for scalable monospaced fonts. Pitch Notes: 0.08–100 • 10 is the factory default setting. • Pitch refers to the number of fixed‑space characters per inch (cpi). • Pitch can be increased or decreased in 0.01‑cpi increments. •...
Page 83 Understanding the printer menus Tray Renumber Configure the printer to work with printer software or programs that use different source assignments for trays and feeders. Assign MP Feeder Notes: None • Off is the factory default setting. 0–199 • None cannot be selected. It is only displayed when it is selected by the Assign Tray [x] PCL 5 interpreter.
Page 84: Html Menu
Understanding the printer menus HTML menu Font Name Joanna MT Set the default font for HTML documents. Albertus MT Letter Gothic Note: The Times font is used in HTML documents that do not Antique Olive Lubalin Graph specify a font. Apple Chancery Marigold Arial MT...
Page 85: Help Menu
Understanding the printer menus Margin Size Set the page margin for HTML documents. 8–255 mm Notes: • 19 mm is the factory default setting. • Margin size can be increased in 1‑mm increments. Backgrounds Specify whether to print backgrounds on HTML documents. Do Not Print Note: Print is the factory default setting.
Page 86 Understanding the printer menus Printing Guide Print information about loading paper and other specialty media. Media Guide Print a list of the paper sizes supported in trays and feeders. Print Defects Guide Print information about resolving print defects. Menu Map Print a list of the printer control panel menus and settings.
Page 87: Saving Money And The Environment
Saving money and the environment Saving money and the environment Saving paper and toner Studies show that as much as 80% of the carbon footprint of a printer is related to paper usage. You can significantly reduce your carbon footprint by using recycled paper and the following printing suggestions, such as printing on both sides of the paper and printing multiple pages on one side of a single sheet of paper.
Page 88: Reducing Printer Noise
Saving money and the environment > Settings > Settings > > General Settings > > Eco‑Mode > > select the setting you want Use the factory default settings for all settings associated with Eco‑Mode. This setting supports the performance specifications for your printer. Energy Reduce energy use, especially when the printer is idle.
Page 89: Using Hibernate Mode
Saving money and the environment Notes: • View the printer IP address in the TCP/IP section in the Network/Reports menu. The IP address appears as four sets of numbers separated by periods, such as 123.123.123.123. • If you are using a proxy server, then temporarily disable it to load the Web page correctly. Click Settings >...
Page 90: Recycling
In the Screen Brightness field, enter the brightness percentage you want for the display. Click Submit. Recycling Recycling Dell products To return Dell products for recycling: Visit our Web site at www.dell.com/recycle. Select your country or region. Follow the instructions on the computer screen.
Page 91: Securing The Printer
Securing the printer Securing the printer Using the security lock feature The printer is equipped with a security lock feature. Attach a security lock compatible with most laptop computers in the location shown to secure the printer in place. Statement of Volatility Your printer contains various types of memory that can store device and network settings, and user data.
Page 92: Erasing Volatile Memory
Securing the printer Erasing volatile memory The volatile memory (RAM) installed in your printer requires a power source to retain information. To erase the buffered data, turn off the printer. Erasing non‑volatile memory Erase individual settings, device and network settings, security settings, and embedded solutions by following these steps: Turn off the printer.
Page 93: Maintaining The Printer
Maintaining the printer Maintaining the printer Periodically, certain tasks are required to maintain the optimum performance of your printer. Warning—Potential Damage: Failure to replace parts and supplies when directed, may cause damage to your printer or prevent the printer from performing optimally. Cleaning the printer Cleaning the printer Note: You may need to perform this task after every few months.
Page 94: Estimated Number Of Remaining
Click All Programs or Programs, and then select the printer program folder from the list. Select your printer, and then navigate to: Dell Printer Home > Maintenance > Order supplies From the Order Printer Supplies dialog, do any of the following: •...
Page 95: Storing Supplies
Maintaining the printer Storing supplies Choose a cool, clean storage area for the printer supplies. Store supplies right side up in their original packing until you are ready to use them. Do not expose supplies to: • Direct sunlight • Temperatures above 35°C (95°F) •...
Page 96 Maintaining the printer Pull the toner cartridge out using the handle. Unpack the toner cartridge, and then remove all packing materials. Shake the new cartridge to redistribute the toner. Insert the toner cartridge into the printer by aligning the side rails of the cartridge with the arrows on the side rails inside the printer.
Page 97: Replacing The Imaging Unit
Maintaining the printer Replacing the imaging unit Press the button on the right side of the printer, and then open the front door. Pull the toner cartridge out using the handle.
Page 98 Maintaining the printer Lift the blue handle, and then pull the imaging unit out of the printer. Unpack the new imaging unit, and then shake it. Remove all packing materials from the imaging unit. Warning—Potential Damage: Do not expose the imaging unit to direct light for more than 10 minutes. Extended exposure to light may cause print quality problems.
Page 99: Moving The Printer
Maintaining the printer Insert the imaging unit into the printer by aligning the arrows on the side rails of the imaging unit with the arrows on the side rails inside the printer. Insert the toner cartridge into the printer by aligning the side rails of the cartridge with the arrows on the side rails inside the printer.
Page 100: Moving The Printer To Another Location
Maintaining the printer • If an optional tray is installed, then remove it from the printer. To remove the optional tray, slide the latch on the right side of the tray toward the front of the tray until it clicks into place. •...
Page 101: Managing The Printer
Managing the printer Managing the printer Managing printer messages Use the Status Messenger application to view error messages requiring your intervention on your printer. When there is an error, a bubble appears telling you what the error is, and points you to the appropriate recovery information. If you installed Status Messenger with your printer software, then the application launches automatically when the software installation is completed.
Page 102: Viewing Reports
Managing the printer • If you are using a proxy server, then temporarily disable it to load the Web page correctly. Press Enter to open the Web page of your printer. Click Applications > Remote Operator Panel > Launch VNC Applet. Note: VNC Applet requires a Java plug‑in to launch.
Page 103: Modifying Confidential Print Settings
Managing the printer Notification Description The normal printer behavior for all supplies occurs. E‑mail Only The printer generates an e-mail when the supply condition is reached. The status of the supply will appear on the menus page and status page. Warning The printer displays the warning message and generates an email about the status of the supply.
Page 104: Restoring Factory Default Settings
Managing the printer To change the language, select a language from the drop-down menu, and then click Click here to submit language. Click Printer Settings. Type the IP addresses of the source and target printers in their appropriate fields. Note: If you want to add or remove a target printer, then click Add Target IP or Remove Target IP. Click Copy Printer Settings.
Page 105: Clearing Jams
Clearing jams Clearing jams Carefully select paper and specialty media and load it properly to avoid most jams. If jams do occur, then follow the steps outlined in this chapter. Note: Jam recovery is set to Auto by default. The printer reprints jammed pages unless the memory required to hold the pages is needed for other printer tasks.
Page 106: Understanding Jam Messages And Locations
Clearing jams • Make sure the guides in the tray or the multipurpose feeder are properly positioned and are not pressing tightly against the paper or envelopes. • Push the tray firmly into the printer after loading paper. Use recommended paper •...
Page 107 Clearing jams Area Printer control panel message What to do Standard bin [x]‑page jam, clear standard Remove the jammed paper. bin. [20y.xx] Rear door [x]‑page jam, open rear Open the rear door, and then remove the jammed paper. door. [20y.xx] Tray 1 [x]‑page jam, remove tray 1 to Pull tray 1 completely out, then push the front duplex flap...
Page 108: [X]-Page Jam, Open Front Door. [20Y.xx]
Clearing jams [x]‑page jam, open front door. [20y.xx] CAUTION—HOT SURFACE: The inside of the printer might be hot. To reduce the risk of injury from a hot component, allow the surface to cool before touching it. Press the button on the right side of the printer, and then open the front door. Pull the toner cartridge out using the handle.
Page 109 Clearing jams Lift the blue handle, and then pull the imaging unit out of the printer. Warning—Potential Damage: Do not touch the shiny blue photoconductor drum under the imaging unit. Doing so may affect the quality of future print jobs. Lift the blue flap in front of the printer.
Page 110 Clearing jams Firmly grasp the jammed paper on each side, and then gently pull it out. Note: Make sure all paper fragments are removed. Insert the imaging unit by aligning the arrows on the side rails of the unit with the arrows on the side rails inside the printer, and then insert the imaging unit into the printer.
Page 111: [X]-Page Jam, Open Rear Door. [20Y.xx]
Clearing jams Close the front door. From the printer control panel, select Next > > Clear the jam, press OK > to clear the message and continue printing. [x]‑page jam, open rear door. [20y.xx] Open the front door. Gently pull down the rear door. CAUTION—HOT SURFACE: The inside of the printer might be hot.
Page 112: [X]-Page Jam, Clear Standard Bin. [20Y.xx]
Clearing jams Close the rear door. From the printer control panel, select Next > > Clear the jam, press OK > to clear the message and continue printing. [x]‑page jam, clear standard bin. [20y.xx] Firmly grasp the jammed paper on each side, and then gently pull it out. Note: Make sure all paper fragments are removed.
Page 113: [X]-Page Jam, Remove Tray 1 To Clear Duplex. [23Y.xx]
Clearing jams [x]‑page jam, remove tray 1 to clear duplex. [23y.xx] CAUTION—HOT SURFACE: The inside of the printer might be hot. To reduce the risk of injury from a hot component, allow the surface to cool before touching it. Pull the tray completely out of the printer. Locate the blue lever, and then pull it down to release the jam.
Page 114: [X]-Page Jam, Open Tray [X]. [24Y.xx]
Clearing jams Insert the tray. From the printer control panel, select Next > > Clear the jam, press OK > to clear the message and continue printing. [x]‑page jam, open tray [x]. [24y.xx] Pull the tray completely out of the printer. Note: The message on the printer display indicates the tray where the jammed paper is located.
Page 115: [X]-Page Jam, Clear Manual Feeder. [25Y.xx]
Clearing jams Insert the tray. From the printer control panel, select Next > > Clear the jam, press OK > to clear the message and continue printing. [x]‑page jam, clear manual feeder. [25y.xx] From the multipurpose feeder, firmly grasp the jammed paper on each side, and then gently pull it out. Note: Make sure all paper fragments are removed.
Page 116 Clearing jams Reload paper into the multipurpose feeder. Note: Make sure the paper guide lightly rests against the edge of the paper. From the printer control panel, select Next > > Clear the jam, press OK > to clear the message and continue printing.
Page 117: Troubleshooting
Troubleshooting Troubleshooting Understanding the printer messages Cartridge, imaging unit mismatch [41.xy] Check if the toner cartridge and imaging unit are both MICR (Magnetic Imaging Content Recording) or non-MICR supplies. Note: For a list of supported supplies, contact the place where you purchased the printer. Change the toner cartridge or imaging unit so that both are MICR or non‑MICR supplies.
Page 118: Close Front Door
Troubleshooting Change [paper source] to [custom string] load [orientation] Try one or more of the following: • Load the correct size and type of paper in the tray, and then press on the printer control panel. Note: Make sure the paper size and type settings are specified in the Paper menu on the printer control panel. •...
Page 119 Troubleshooting Error reading USB drive. Remove USB. An unsupported USB device is inserted. Remove the USB device, and then insert a supported one. Error reading USB hub. Remove hub. An unsupported USB hub has been inserted. Remove the USB hub, and then install a supported one. Imaging unit low [84.xy] You may need to order an imaging unit.
Page 120 Troubleshooting Insufficient memory to support Resource Save feature [35] Try one or more of the following: • From the printer control panel, press to disable Resource Save, clear the message, and continue printing. • Install additional printer memory. Insufficient memory to collate job [37] Try one or more of the following: •...
Page 121 Troubleshooting • Cancel the current job. Load [paper source] with [custom type name] [orientation] Try one or more of the following: • Load the tray or feeder with the correct size and type of paper. • From the printer control panel, press to clear the message and continue printing.
Page 122 Cancel the current job. Maintenance kit low [80.xy] You may need to order a maintenance kit. Contact technical support or your Dell printer dealer, and then report the message. If necessary, press on the printer control panel to clear the message and continue printing.
Page 123 The printer has detected a non‑Dell supply or part installed in the printer. Your Dell printer is designed to function best with genuine Dell supplies and parts. Use of third-party supplies or parts may affect the performance, reliability, or life of the printer and its imaging components.
Page 124 Troubleshooting Not enough free space in flash memory for resources [52] Try one or more of the following: • From the printer control panel, press to clear the message and continue printing. • Delete fonts, macros, and other data stored in the flash memory. From the printer control panel, navigate to: >...
Page 125: Remove Paper From Standard Output Bin
Note: If you do not have a replacement imaging unit, then see the “Ordering supplies” section of the User’s Guide or visit our Web site. Replace maintenance kit, 0 estimated pages remain [80.xy] Contact technical support or your Dell printer dealer, and then report the message. The printer is scheduled for maintenance. Replace unsupported cartridge [32.xy] Remove the toner cartridge, and then install a supported one to clear the message and continue printing.
Page 126: Standard Network Software Error
Troubleshooting Standard network software error [54] Try one or more of the following: • From the printer control panel, press to confirm. • Unplug the router, then wait for 30 seconds, and then plug it back again. • Turn off the printer, and then turn it back on. •...
Page 127: Solving Printer Problems
Troubleshooting Unformatted flash detected [53] Try one or more of the following: • From the printer control panel, press to stop the defragmentation and continue printing. • Format the flash memory device. Note: If the error message remains, then the flash memory device may be defective and need to be replaced. Unsupported option in slot [x] [55] Turn off the printer.
Page 128 Troubleshooting Action Step 4 Unplug the other Go to step 5. electrical equipment, Check other electrical equipment plugged into the electrical outlet. and then turn on the printer. If the printer Does other electrical equipment work? does not work, then reconnect the other electrical equipment.
Page 129: Printer Display Is Blank
Troubleshooting Action Step 11 Go to step 12. Install the correct printer driver. Check the installed printer driver. Is the correct printer driver installed? Step 12 The problem is solved. Contact technical support. Turn off the printer, then wait for about 10 seconds, and then turn the printer back on.
Page 130: Tray Problems
Troubleshooting Action Step 3 Go to step 4. Reinstall the internal option. Print a menu settings page, and then check to see if the internal option is listed in the Installed Features list. Is the internal option listed in the menu settings page? Step 4 The problem is solved.
Page 131: Paper Feed Problems
Troubleshooting Action Step 4 Go to step 5. Manually add the tray in the printer driver. Check if the tray is available in the printer driver. Note: If necessary, manually add the tray in the printer driver to make it available for print jobs.
Page 132: Jammed Pages Are Not Reprinted
Troubleshooting Action Step 3 Contact technical The problem is solved. support. Review the tips on avoiding jams. For more information, see “Avoiding jams” on page 105. Follow the recommendations, and then resend the print job. Do paper jams still occur frequently? Paper jam message remains after jam is cleared Action Open front door and remove all trays.
Page 133: Solving Print Problems
Troubleshooting Solving print problems Printing problems Multiple‑language PDF files do not print Action Step 1 The problem is solved. Go to step 2. Check if the print options for the PDF output are set to embed all fonts. Generate a new PDF file, and then resend the print job. Do the files print? Step 2 The problem is solved.
Page 134: Print Jobs Do Not Print
Troubleshooting Action Step 4 Go to step 5. Use a supported flash drive. Check if the flash drive is supported. For more information regarding tested and approved USB flash memory devices, see “Supported flash drives and file types” on page 49. Is the flash drive supported? Step 5 Contact your system...
Page 135: Print Job Takes Longer Than Expected
Remove, and then reinstall the printer software. For more information, see “Installing the printer software” on page 20. Note: For more information, visit http://support.dell.com. Resend the print job. Do the jobs print? Print job takes longer than expected...
Page 136: Job Prints From The Wrong Tray Or On The Wrong Paper
Troubleshooting Action Step 5 The problem is solved. Contact technical support. Install additional printer memory, and then resend the print job. Did the job print? Job prints from the wrong tray or on the wrong paper Action Step 1 The problem is solved. Go to step 2. Check if you are printing on paper that is supported by the tray.
Page 137: Incorrect Characters Print
Troubleshooting Incorrect characters print Action Step 1 Deactivate Hex Trace Go to step 2. mode. Make sure the printer is not in Hex Trace mode. Note: If Ready Hex appears on the printer display, then turn off the printer, and then turn it back on to deactivate Hex Trace mode. Is the printer in Hex Trace mode? Step 2 Contact...
Page 138: Unexpected Page Breaks Occur
Troubleshooting Action Step 3 The problem is solved. Contact technical support. Reduce the complexity of the print job by eliminating the number and size of fonts, the number and complexity of images, and the number of pages in the job. Did the job print and collate correctly? Unexpected page breaks occur Action...
Page 139: Clipped Pages Or Images
Troubleshooting Action Step 1 Go to step 2. Select a font that is supported by the Print a font sample list to check if the fonts you are using are supported printer. by the printer. From the printer control panel, navigate to: Menus >...
Page 140: Shadow Images Appear On Prints
Troubleshooting Action Step 3 Go to step 4. The problem is solved. Depending on your operating system, specify the paper size from Printing Preferences or from the Print dialog. Resend the print job. Is the page or image clipped? Step 4 Contact technical The problem is solved.
Page 141: Gray Background On Prints
Troubleshooting Action Step 4 Contact technical The problem is solved. support. Replace the imaging unit, and then resend the print job. Do shadow images still appear on prints? Gray background on prints Leading edge ABCDE ABCDE ABCDE Trailing edge Action Step 1 The problem is solved.
Page 142: Incorrect Margins On Prints
Troubleshooting Incorrect margins on prints A B C D A B C D A B C D Action Step 1 The problem is solved. Go to step 2. Move the width and length guides in the tray to the correct positions for the paper size loaded.
Page 143: Paper Curl
Troubleshooting Paper curl Action Step 1 Go to step 2. Adjust the width and length guides. Move the width and length guides in the tray to the correct positions for the size of the paper loaded. Are the width and length guides positioned correctly? Step 2 Go to step 3.
Page 144 Resend the print job. Do print irregularities still appear? Step 6 Contact technical The problem is solved. support or your Dell Replace the imaging unit, and then resend the print job. printer dealer. Do print irregularities still appear?
Page 145: Repeating Defects Appear On Prints
• 38 mm (1.5 in.) contact technical support or your Dell printer dealer. Is the distance between defects equal to one of the listed measurements? Step 2 Contact technical The problem is solved. support or your Dell Replace the imaging unit, and then resend the print job.
Page 146 Troubleshooting Action Step 2 Go to step 3. Do one or more of the following: From the printer control panel, set the paper type, texture and weight in the Paper menu to match the paper loaded in the tray. • Specify the paper type, texture, and Resend the print job.
Page 147: Print Is Too Light
Troubleshooting Print is too light Action Step 1 Go to step 2. The problem is solved. From the Quality menu on the printer control panel, increase the toner darkness. Note: 8 is the factory default setting. Resend the print job. Is the print still too light? Step 2 Go to step 3.
Page 148: Printer Is Printing Blank Pages
Troubleshooting Action Step 6 Go to step 7. The problem is solved. Redistribute the toner in the imaging unit. Remove the toner cartridge, and then the imaging unit. Firmly shake the imaging unit. Warning—Potential Damage: Do not expose the imaging unit to direct light for more than 10 minutes.
Page 149: Skewed Print
Troubleshooting Action Step 2 Go to step 3. The problem is solved. Redistribute the toner in the imaging unit. Remove the toner cartridge, and then the imaging unit. Firmly shake the imaging unit. Warning—Potential Damage: Do not expose the imaging unit to direct light for more than 10 minutes.
Page 150: Printer Is Printing Solid Black Pages
Troubleshooting Printer is printing solid black pages Action Step 1 Go to step 2. The problem is solved. Reinstall the imaging unit. Remove the toner cartridge, and then the imaging unit. Warning—Potential Damage: Do not expose the imaging unit to direct light for more than 10 minutes.
Page 151: Streaked Horizontal Lines Appear On Prints
Troubleshooting Streaked horizontal lines appear on prints ABCDE ABCDE ABCDE Action Step 1 Go to step 2. The problem is solved. Depending on your operating system, specify the tray or feeder from Printing Preferences or the Print dialog. Resend the print job. Do streaked horizontal lines appear on prints? Step 2 Go to step 3.
Page 152: Streaked Vertical Lines Appear On Prints
Troubleshooting Streaked vertical lines appear on prints Leading edge ABCDE ABCDE ABCDE Trailing edge Action Step 1 Go to step 2. The problem is solved. Depending on your operating system, specify the paper type, texture, and weight from Printing Preferences or from the Print dialog. Resend the print job.
Page 153: Horizontal Voids Appear On Prints
Action Step 5 Contact technical The problem is solved. support or your Dell Replace the imaging unit, and then resend the print job. printer dealer. Do streaked vertical lines appear on prints? Horizontal voids appear on prints Leading edge Trailing edge...
Page 154: Vertical Voids Appear On Prints
Troubleshooting Vertical voids appear on prints Leading edge Trailing edge Action Step 1 Go to step 2. The problem is solved. Make sure your software program is using a correct fill pattern. Resend the print job. Do vertical voids appear on prints? Step 2 Go to step 3.
Page 155: Toner Specks Appear On Prints
Do fog or shading appear on prints? Step 2 Contact technical The problem is solved. support or your Dell Replace the imaging unit, and then resend the print job. printer dealer. Do fog or shading appear on prints? Toner rubs off Leading edge...
Page 156: Embedded Web Server Does Not Open
From the Paper menu Contact technical on the printer control support or your Dell Check if you are printing on paper with texture or rough finishes. panel, set the paper printer dealer. texture. Are you printing on textured or rough paper?
Page 157 Troubleshooting Action Step 2 The problem is solved. Go to step 3. Make sure the printer IP address is correct. View the printer IP address: • From the TCP/IP section in the Network/Ports menu • By printing a network setup page or menu settings page, and then finding the TCP/IP section Note: An IP address appears as four sets of numbers separated by periods, such as 123.123.123.123.
Page 158: Contacting Technical Support
You need to know your printer model type and the service tag number or express service code. For more information, see the label on the inside top front cover or at the back of the printer. The service tag number is also listed on the menu settings page. For more information, check the Dell Support Web site at http://support.dell.com.
Page 159: Dell Technical Support Policy
Operating System, application software and hardware drivers to the original default configuration as shipped from Dell, as well as the verification of appropriate functionality of the printer and all Dell‑installed hardware. In addition to this technician assisted technical support, online technical support is available at Dell Support.
Page 160: Warranty And Return Policy
Appendix Warranty and Return Policy Dell Inc. (“Dell”) manufactures its hardware products from parts and components that are new or equivalent to new in accordance with industry‑standard practices. For information about the Dell warranty for your printer, refer to the...
Page 161 Index Index card stock supply notifications, maintenance Numerics loading, multipurpose feeder 32 kit 102 250‑sheet tray tips 40 supply notifications, toner installing 17 Cartridge low [88.xy] 117 cartridge 102 550‑sheet tray Cartridge nearly low [88.xy] 117 configuring supply notifications 102 installing 17 Cartridge very low, [x] estimated configuring the Universal paper size...
Page 162 Index display troubleshooting Ethernet setup installing printer on a network printer display is blank 129 preparing for an 22 Ethernet networking 22 display, control panel 11 exterior of the printer installing printer software 20 display, printer control panel cleaning 93 adding options 21 adjusting brightness 90 installing the 250‑sheet tray 17...
Page 163 [x] 114 menu settings page printing 26 Paper Loading menu 59 printing 26 Non‑Dell [supply type], see User’s paper messages menus Guide [33.xy] 123 [x]‑page jam, remove tray 1 to Active NIC 62 non‑volatile memory 91 clear duplex.
Page 164 Index PCL Emul menu 81 multiple‑language PDF files do not Change [paper source] to [custom PDF menu 80 print 133 type name] load Personal Identification Number paper curl 143 [orientation] 117 method paper frequently jams 131 Change [paper source] to [paper using 24 print job takes longer than size] load [orientation] 118...
Page 165 Network [x] software error from flash drive 47 replacing [54] 123 from Macintosh 46 imaging unit 97 Non‑Dell [supply type], see User’s from Windows 46 toner cartridge 95 Guide [33.xy] 123 menu settings page 26 reports Not enough free space in flash...
Page 166 Index SMTP Setup menu 69 letterhead 42 characters have jagged edges 138 software on using envelopes 41 clipped pages or images 139 Status Messenger 101 transparencies 42 gray background on prints 141 Status Monitor Center 101 tips on using envelopes 41 horizontal voids appear on Supplies Ordering Utility 94 toner cartridge...
Page 167 Index verify print jobs printing from a Macintosh computer 49 printing from Windows 49 vertical voids appear 154 viewing reports 102 virtual display checking, using Embedded Web Server 101 voids appear 154 volatile memory 91 erasing 92 volatility statement of 91 Wireless menu 66 wireless network configuration information 23...

Dell B3460DN Mono Laser User Manual

Safety Information

Learning about the Printer

Additional Printer Setup

Loading Paper and Specialty Media

Paper and Specialty Media Guide

Printing

Understanding the Printer Menus

T

Saving Money and the Environment

Securing the Printer

Maintaining the Printer

Managing the Printer

Clearing Jams

Troubleshooting

Quick Links

Related Manuals for Dell B3460DN Mono Laser

Summary of Contents for Dell B3460DN Mono Laser

Table of Contents