hit counter script
Dell Latitude D620 ATG User Manual
  1. Manuals
  2. Brands
  3. Dell Manuals
  4. Laptop
  5. Latitude ATG D620
  6. User manual
Dell Latitude D620 ATG User Manual

Dell Latitude D620 ATG User Manual

User's guide
Hide thumbs Also See for Latitude D620 ATG:
Table of Contents

Advertisement

Quick Links

Download this manual See also: Service Manual, User Manual
Dell™ Latitude™ ATG D620 User's Guide
Finding Information
Using a Battery
About Your Computer
Using the Keyboard
Using the Display
Using Multimedia
Using Cards
Using Networks
Securing Your Computer
Troubleshooting
For information on other documentation included with your computer, see
Notes, Notices, and Cautions
NOTE:
A NOTE indicates important information that helps you make better use of your computer.
NOTICE:
A NOTICE indicates either potential damage to hardware or loss of data and tells you how to avoid the problem.
CAUTION:
A CAUTION indicates a potential for property damage, personal injury, or death.
Abbreviations and Acronyms
For a complete list of abbreviations and acronyms, see the Glossary.
If you purchased a Dell™ n Series computer, any references in this document to Microsoft® Windows® operating systems are not applicable.
Information in this document is subject to change without notice.
© 2007 Dell Inc. All rights reserved.
Reproduction in any manner whatsoever without the written permission of Dell Inc. is strictly forbidden.
Trademarks used in this text: Dell, the DELL logo, Inspiron, Dell Precision, Dimension, OptiPlex, Latitude, PowerEdge, PowerVault, PowerApp, ExpressCharge, TravelLite, Strike Zone, Wi-Fi
Catcher, Dell MediaDirect, XPS, a n d Dell OpenManage are trademarks of Dell Inc.; Core and Intel are registered trademarks of Intel Corporation; Microsoft, Outlook, and Windows are
registered trademarks of Microsoft Corporation; Bluetooth is a registered trademark owned by Bluetooth SIG, Inc. and is used by Dell under license; TouchStrip is a trademark of
UPEK, Inc.; EMC is a registered trademark of EMC Corporation; ENERGY STAR is a registered trademark of the U.S. Environmental Protection Agency. As an ENERGY STAR partner,
Dell Inc. has determined that this product meets the ENERGY STAR guidelines for energy efficiency.
Other trademarks and trade names may be used in this document to refer to either the entities claiming the marks and names or their products. Dell Inc. disclaims any
proprietary interest in trademarks and trade names other than its own.
Model PP18L
January 2007   P/N FP139   Rev. A01
System Setup Program
Reinstalling Software
Adding and Replacing Parts
Dell™ QuickSet Features
Traveling With Your Computer
Getting Help
Specifications
Appendix
Glossary
Finding
Information.

Advertisement

Table of Contents
loading

Related Manuals for Dell Latitude D620 ATG

Summary of Contents for Dell Latitude D620 ATG

  • Page 1 Dell Inc. has determined that this product meets the ENERGY STAR guidelines for energy efficiency. Other trademarks and trade names may be used in this document to refer to either the entities claiming the marks and names or their products. Dell Inc. disclaims any proprietary interest in trademarks and trade names other than its own.

  • Page 2: About Your Computer

    Back to Contents Page   About Your Computer Dell™ Latitude™ ATG D620 User's Guide   Front View   Left Side View   Right Side View   Back View   Bottom View  Front View display latch display power button device status lights keyboard touch pad fingerprint reader speaker touch pad buttons/track stick...
  • Page 3 Provides the functionality of a mouse (see Touch Pad and Track Stick).   fingerprint reader (optional) — Helps to keep your Dell™ computer secure. When you slide your finger over the reader, it uses your unique fingerprint to  authenticate your user identity. For information on how to activate and use the security management software that controls the fingerprint reader, see Security Management Software.  ...

  • Page 4: Left Side View

    keyboard status lights The green lights located above the keyboard indicate the following: Turns on when the numeric keypad is enabled. Turns on when the uppercase letter function is enabled. Turns on when the scroll lock function is enabled.   volume control buttons —...
  • Page 5 — When enabled through Dell QuickSet, this switch can scan for wireless LAN in your vicinity. You can also use it to rapidly turn off or on any wireless devices such as WLAN cards and internal cards with Bluetooth wireless technology (see Dell™ Wi-Fi Catcher™ Network Locator).

  • Page 6: Right Side View

    USB port cover           media bay — Supports a floppy or an optical drive, second battery, second hard drive, or a Dell TravelLite™ module (see Using Multimedia).   device latch release — Press the latch release to eject any device installed in the media bay.   USB connectors Connect USB devices, such as a mouse, keyboard, or printer.
  • Page 7 network connector (RJ-45) modem connector (RJ-11) USB connectors serial connector video connector AC adapter connector air vents port cover     CAUTION: Do not block, push objects into, or allow dust to accumulate in the air vents. Do not store your computer in a low-airflow environment, such as a closed briefcase, while it is running.

  • Page 8: Bottom View

    AC adapter port cover The AC adapter converts AC power to the DC power required by the computer. You can connect the AC adapter with your computer turned either on or off. CAUTION: The AC adapter works with electrical outlets worldwide. However, power connectors and power strips vary among countries. Using an incompatible cable or improperly connecting the cable to the power strip or electrical outlet may cause fire or equipment damage.
  • Page 9 Replacing the Battery for instructions).   docking-device connector — Lets you attach your computer to a docking device. See the Dell documentation that came with your docking device for more information.   air vents — The computer uses an internal fan to create airflow through the fan air vents, which prevents the computer from overheating.

  • Page 10: Cleaning Your Computer

    Back to Contents Page   Appendix Dell™ Latitude™ ATG D620 User's Guide   Cleaning Your Computer   Macrovision Product Notice   FCC Notice (U.S. Only)  Cleaning Your Computer CAUTION: Before you begin any of the procedures in this section, follow the safety instructions in the Product Information Guide.

  • Page 11: Macrovision Product Notice

    2. This device must accept any interference received, including interference that may cause undesired operation. NOTICE: The FCC regulations provide that changes or modifications not expressly approved by Dell Inc. could void your authority to operate this equipment. These limits are designed to provide reasonable protection against harmful interference in a residential installation. However, there is no guarantee that interference will not occur in a particular installation.

  • Page 12: Using A Battery

    For information about the Dell™ warranty for your computer, see the Product Information Guide or separate paper warranty document that  shipped with your computer. For optimal computer performance and to help preserve BIOS settings, operate your Dell portable computer with the main battery installed at all times. One battery is supplied as standard equipment in the battery bay. NOTE: Because the battery may not be fully charged, use the AC adapter to connect your new computer to an electrical outlet the first time you use the computer.

  • Page 13: Conserving Battery Power

    You can check battery health in one of two ways: by using the charge gauge on the battery as described below or by using the Battery Meter in Dell QuickSet. For information about QuickSet, right-click the icon in the taskbar, and click Help.

  • Page 14: Power Management Modes

     Press <Fn><Esc>. ¡  Press <Fn><F1> if you have used the QuickSet program to set this keyboard shortcut (see Dell™ QuickSet Features). NOTE: Some PC Cards or ExpressCards may not operate correctly after the computer exits hibernate mode. Remove and reinsert the card (see Card Types), or simply restart (reboot) your computer.

  • Page 15: Charging The Battery

    NOTE: If you want to use a 9-cell battery to obtain Dell ExpressCharge, you need to use it in conjunction with a 90-W AC adapter. When you connect the computer to an electrical outlet or install a battery while the computer is connected to an electrical outlet, the computer checks the battery charge and temperature.

  • Page 16: Storing A Battery

     Storing a Battery Remove the battery when you store your computer for an extended period of time. A battery discharges during prolonged storage. After a long storage period, recharge the battery fully before you use it (see Charging the Battery). Back to Contents Page  ...

  • Page 17: Using Cards

    Back to Contents Page   Using Cards Dell™ Latitude™ ATG D620 User's Guide   Card Types   Installing a PC Card or ExpressCard   Removing a Card or Blank NOTE: Electrical and electronic devices are sensitive to electrostatic discharge (ESD). If a substantial ESD occurs, the device may reset and the device software may attempt to reinitialize a connection.

  • Page 18: Removing A Card Or Blank

    PC Card   1. Hold the card with its orientation symbol pointing into the slot and the top side of the card facing up. The latch may need to be in the "in" position before you insert the card.   2.

  • Page 19: Using The Display

    NOTE: Use only the Dell-installed video drivers, which are designed to offer the best performance with your Dell-installed operating system. If you choose a resolution or color palette that is higher than the display supports, the settings adjust automatically to the closest supported values.

  • Page 20: Swapping Primary And Secondary Displays

    You can attach an external monitor or projector to your computer and use it as an extension of your display (known as "dual independent display" or "extended desktop" mode). This mode allows you to use both screens independently and drag objects from one screen to the other, effectively doubling the amount of viewable work space.
  • Page 21 The ambient light sensor is disabled when your computer is shipped to you. If you enable the sensor and then use any of the display brightness key combinations, the sensor is disabled and the display brightness is increased or decreased accordingly. Dell™ QuickSet allows you to enable or disable the ambient light sensor feature. You can also adjust maximum and minimum brightness settings that are  activated when you enable the ambient light sensor feature. For more information about QuickSet, right-click the icon in the taskbar, and click Help.

  • Page 22: Reinstalling Software

    A driver acts like a translator between the device and any other programs that use the device. Each device has its own set of specialized commands that only its driver recognizes. Dell ships your computer to you with required drivers already installed—no further installation or configuration is needed. NOTICE: The Drivers and Utilities CD may contain drivers for operating systems that are not on your computer.

  • Page 23: Manually Reinstalling Drivers

      3. Click System.   4. In the System Properties window, click the Hardware tab.   5. Click Device Manager.   6. Right-click the device for which the new driver was installed and click Properties.   7. Click the Drivers tab.  ...

  • Page 24: Resolving Software And Hardware Incompatibilities

    See the Windows Help and Support Center for information on using System Restore. NOTICE: Make regular backups of your data files. System Restore does not monitor your data files or recover them. NOTE: The procedures in this document were written for the Windows default view, so they may not work if you set your Dell™ computer to the  Windows Classic view.   Creating a Restore Point  ...

  • Page 25: Undoing The Last System Restore

    The Operating System CD provides options for reinstalling Windows XP. The options can overwrite files and possibly affect programs installed on your hard drive. Therefore, do not reinstall Windows XP unless a Dell technical support representative instructs you to do so.

  • Page 26: Windows Xp Setup

      3. Restart the computer.   4. Press <F12> immediately after the DELL™ logo appears.  If the operating system logo appears, wait until you see the Windows desktop, and then shut down the computer and try again.   5. Press the arrow keys to select CD/DVD/CD-RW Drive, and press <Enter>.
  • Page 27   18. Click Finish to complete the setup, and remove the CD.   19. Reinstall the appropriate drivers with the Drivers and Utilities CD.   20. Reinstall your virus protection software.   21. Reinstall your programs. NOTE: To reinstall and activate your Microsoft Office or Microsoft Works Suite programs, you need the Product Key number located on the back of the Microsoft Office or Microsoft Works Suite CD sleeve.

  • Page 28: Finding Information

     Specifications  How to configure system settings Microsoft Windows XP Help and Support Center  How to troubleshoot and solve problems 1.  Click the Start button and click Help and Support. 2.  Click Dell User and System Guides and click System Guides.
  • Page 29 Service Tag in a secure location in case your computer is lost or stolen.  Enter the Express Service Code to direct your call when contacting Dell.  Solutions — Troubleshooting hints and tips, articles from  ...
  • Page 30 For more information on Dell QuickSet, see Dell™ QuickSet Features.  How to reinstall my operating system   Operating System CD   NOTE: The Operating System CD may be optional and may not ship with your computer. The operating system is already installed on your computer. To reinstall your...
  • Page 31 Back to Contents Page   Glossary Dell™ Latitude™ ATG D620 User's Guide Terms in this Glossary are provided for informational purposes only and may or may not describe features included with your particular computer.  A AC — alternating current — The form of electricity that powers your computer when you plug the AC adapter power cable in to an electrical outlet.
  • Page 32 over. CD-RW — CD rewritable — A rewritable version of a CD. Data can be written to a CD-RW disc, and then erased and written over (rewritten). CD-RW drive — A drive that can read CDs and write to CD-RW (rewritable CDs) and CD-R (recordable CDs) discs. You can write to CD-RW discs multiple times, but you can write to CD-R discs only once.
  • Page 33 ExpressCard — A removable I/O card adhering to the PCMCIA standard. Modems and network adapters are common types of ExpressCards. ExpressCards support both the PCI Express and USB 2.0 standard. Express Service Code — A numeric code located on a sticker on your Dell™ computer. Use the Express Service Code when contacting Dell for assistance.  Express Service Code service may not be available in some countries.
  • Page 34 MB/sec — megabytes per second — One million bytes per second. This measurement is typically used for data transfer ratings. media bay — A bay that supports devices such as optical drives, a second battery, or a Dell TravelLite™ module. memory — A temporary data storage area inside your computer. Because the data in memory is not permanent, it is recommended that you frequently save your files while you are working on them, and always save your files before you shut down the computer.
  • Page 35 MHz — megahertz — A measure of frequency that equals 1 million cycles per second. The speeds for computer processors, buses, and interfaces are often measured in MHz. modem — A device that allows your computer to communicate with other computers over analog telephone lines. Three types of modems include: external, PC Card, and internal.
  • Page 36 — An I/O port often used to connect devices such as a handheld digital device or digital camera to your computer. Service Tag — A bar code label on your computer that identifies your computer when you access Dell Support at support.dell.com or when you call Dell for customer service or technical support.
  • Page 37 system setup — A utility that serves as an interface between the computer hardware and the operating system. System setup allows you to configure user- selectable options in the BIOS, such as date and time or system password. Unless you understand what effect the settings have on the computer, do not change the settings for this program.
  • Page 38 WWAN — wireless wide area network — A wireless high-speed data network using cellular technology and covering a much larger geographic area than WLAN. WXGA — wide-aspect extended graphics array — A video standard for video cards and controllers that supports resolutions up to 1280 x 800."  X XGA —...

  • Page 39: Getting Help

    Dell's Express Service Code system may not be available in all countries. When prompted by Dell's automated telephone system, enter your Express Service Code to route the call directly to the proper support personnel. If you do not have an Express Service Code, open the Dell Accessories folder, double-click the Express Service Code icon, and follow the directions.

  • Page 40: Problems With Your Order

     Product Information If you need information about additional products available from Dell, or if you would like to place an order, visit the Dell website at www.dell.com. For the telephone number to call to speak to a sales specialist, see the contact numbers for your region.

  • Page 41: Before You Call

    NOTE: In certain countries, support specific to Dell™ XPS™ computers is available at a separate telephone number listed for participating countries. If  you do not see a telephone number listed that is specific for XPS computers, you may contact Dell through the support number listed and your call will be routed appropriately. When you need to contact Dell, use the electronic addresses, telephone numbers, and codes provided in the following table. If you need assistance in determining which codes to use, contact a local or an international operator.
  • Page 42 International Access Code: Home/Small Business Customer Care 0820 240 530 14 Preferred Accounts/Corporate Customer Care 0820 240 530 16 Country Code: 43 Support for XPS 0820 240 530 81 City Code: 1 Home/Small Business Support for all other Dell computers 0820 240 530 17 Preferred Accounts/Corporate Support 0820 240 530 17 Switchboard 0820 240 530 00 Website: www.dell.com.bs   Bahamas E-mail: la-techsupport@dell.com...
  • Page 43   Technical Support Fax 592 818 1350 Technical Support (XPS) toll-free: 800 858 0540 Technical Support (Dimension and Inspiron) toll-free: 800 858 2969 Technical Support (OptiPlex, Latitude, and Dell Precision) toll-free: 800 858 0950 Technical Support (servers and storage) toll-free: 800 858 0960 toll-free: 800 858 2920 Technical Support (projectors, PDAs, switches, routers, and so on)  ...
  • Page 44 Country Code: 420 Technical Fax 22537 2728 Switchboard 22537 2711 Website: support.euro.dell.com     Technical Support for XPS 7010 0074 Technical Support for all other Dell computers 7023 0182 Denmark (Copenhagen) Customer Care (Relational) 7023 0184 International Access Code: Home/Small Business Customer Care 3287 5505 Switchboard (Relational) 3287 1200...
  • Page 45    Technical Support (XPS) 00852-3416 6923 Technical Support (Dimension and Inspiron) 00852-2969 3188 Hong Kong Technical Support (OptiPlex, Latitude, and Dell Precision) 00852-2969 3191 Technical Support (servers and storage) 00852-2969 3196 International Access Code: Technical Support (projectors, PDAs, switches, routers, and so on) 00852-3416 0906 Customer Care 00852-3416 0910...
  • Page 46 Technical Support (Dimension and Inspiron) toll-free: 0120-198-226 Technical Support outside of Japan (Dimension and Inspiron) 81-44-520-1435 Technical Support (Dell Precision, OptiPlex, and Latitude) toll-free: 0120-198-433 Technical Support outside of Japan (Dell Precision, OptiPlex, and Latitude) 81-44-556-3894 Technical Support (Dell PowerApp™, Dell PowerEdge™, Dell PowerConnect™, and  toll-free: 0120-198-498 Dell PowerVault™) Japan (Kawasaki)
  • Page 47 E-mail: la-techsupport@dell.com   Netherlands Antilles General Support 001-800-882-1519 Website: support.euro.dell.com   Technical Support for XPS 020 674 45 94 Technical Support for all other Dell computers 020 674 45 00 Technical Support Fax 020 674 47 66 Netherlands (Amsterdam) Home/Small Business Customer Care 020 674 42 00 International Access Code: Relational Customer Care 020 674 4325...
  • Page 48   Technical Support (XPS) toll-free: 1800 394 7464 International Access Code: Technical Support (Dimension, Inspiron, and Electronics and Accessories) toll-free: 1 800 394 7430 Country Code: 65 Technical Support (OptiPlex, Latitude, and Dell Precision) toll-free: 1 800 394 7488 Technical Support (PowerApp, PowerEdge, PowerConnect, and PowerVault) toll-free: 1 800 394 7478   Customer Care toll-free: 1 800 394 7430 (option 6) Transaction Sales toll-free: 1 800 394 7412...
  • Page 49    E-mail: Tech_support_central_Europe@dell.com    Switzerland (Geneva) Technical Support for XPS 0848 33 88 57 Technical Support (Home and Small Business) for all other Dell products 0844 811 411 International Access Code: Technical Support (Corporate) 0844 822 844 Country Code: 41 Customer Care (Home and Small Business) 0848 802 202...
  • Page 50 Software and Peripherals Sales toll-free: 1-800-671-3355 Spare Parts Sales toll-free: 1-800-357-3355 Extended Service and Warranty Sales toll-free: 1-800-247-4618 toll-free: 1-800-727-8320 toll-free: 1-877-DELLTTY Dell Services for the Deaf, Hard-of-Hearing, or Speech-Impaired (1-877-335-5889) E-mail: la-techsupport@dell.com   U.S. Virgin Islands General Support toll-free: 1-877-702-4360 Website: www.dell.com/ve   Venezuela E-mail: la-techsupport@dell.com...

  • Page 51: Using The Keyboard

    <Fn> and right-arrow key Toggles the keyboard illumination lights on and off   System Functions <Ctrl><Shift><Esc> Opens the Task Manager window   Battery <Fn><F3> Displays the Dell™ QuickSet Battery Meter (see Dell™ QuickSet Battery Meter).   Display Functions <Fn><F8> Switches the video image to the next display option. The options include the integrated display, an external monitor, and both displays simultaneously.

  • Page 52: Power Management

    <Fn><Esc> Activates a power management mode. You can reprogram this keyboard shortcut to activate a different power management mode using the Advanced tab in the Power Options Properties window. <Fn><F1> Puts the computer into hibernate mode if you have used QuickSet to set up this keyboard shortcut. Dell QuickSet is required (see Dell™  QuickSet Features).

  • Page 53: Changing The Track Stick Cap

    3. Click OK to save the settings and close the window.  Changing the Track Stick Cap You can replace your track stick cap if it wears down from prolonged use or if you prefer a different color. You can purchase additional caps by visiting the Dell website at www.dell.com.

  • Page 54: Using Multimedia

    Back to Contents Page   Using Multimedia Dell™ Latitude™ ATG D620 User's Guide   Playing CDs or DVDs   Adjusting the Volume   Adjusting the Picture  Playing CDs or DVDs NOTICE: Do not press down on the CD or DVD tray when you open or close it. Keep the tray closed when you are not using the drive.

  • Page 55: Adjusting The Picture

    volume icon Volume Meter mute icon When the meter is enabled, adjust the volume with the volume control buttons or by pressing the following keys:  Press <Fn> <PageUp> to increase volume.  Press <Fn> <PageDn> to decrease volume.  Press <Fn> <End> to mute volume. For more information about QuickSet, right-click the icon in the taskbar and click Help.

  • Page 56: Adding And Replacing Parts

    Hold a component such as a processor by its edges, not by its pins. NOTICE: Only a certified service technician should perform repairs on your computer. Damage due to servicing that is not authorized by Dell is not covered by your warranty.

  • Page 57: Hinge Cover

    2. Turn off your computer (see Turning Off Your Computer).   3. If the computer is connected to a docking device (docked), undock it. See the documentation that came with your docking device for instructions. NOTICE: To disconnect a network cable, first unplug the cable from your computer and then unplug it from the network wall connector.  ...

  • Page 58: Internal Card With Bluetooth® Wireless Technology

     Keyboard CAUTION: Before performing the following procedures, follow the safety instructions in your Product Information Guide. NOTICE: To avoid electrostatic discharge, ground yourself by using a wrist grounding strap or by periodically touching an unpainted metal surface (such as the back panel) on the computer.  ...

  • Page 59: Coin-Cell Battery

    card cable card metal tab NOTICE: Be careful when removing the card to avoid damaging the card, card cable, or surrounding components.   3. Carefully remove the card cable from its routing guide.   4. While grasping the card cable with one hand, use a plastic scribe to gently pry the card out from underneath the metal tab with the other hand.  ...
  • Page 60 If you remove your original memory modules from the computer during a memory upgrade, keep them separate from any new modules that you may have, even if you purchased the new modules from Dell. If possible, do not pair an original memory module with a new memory module.
  • Page 61 a.  Use your fingertips to carefully spread apart the securing clips on each end of the memory module connector until the module pops up. b.  Remove the module from the connector. securing clips (2 per connector) memory module   5. Ground yourself and install the new memory module: NOTE: If the memory module is not installed properly, the computer may not boot properly.

  • Page 62: Wireless Cards

    a.  Use your fingertips to carefully spread apart the securing clips on each end of the memory module connector until the module pops up. b.  Remove the module from the connector. securing clips (2 per connector) memory module NOTICE: Insert memory modules at a 45-degree angle to avoid damaging the connector.  ...
  • Page 63   2. Remove the hinge cover (see Hinge Cover).   3. Remove the keyboard (see Keyboard). WLAN card antenna cables (2) NOTICE: To prevent damage to the connector, do not use tools to spread the securing clips.   4. If a WLAN card is not already installed, go to step 5. If you are replacing a WLAN card, remove the existing card: a.

  • Page 64: Mobile Broadband Network (Wwan) Card

      5. To install a WLAN card: a.  Move any antenna cables out of the way to make space for the WLAN card. b.  Insert the WLAN card into the connector at a 45-degree angle, and press the card into the metal securing tabs until you feel a click. WLAN card antenna cable connectors NOTE:...
  • Page 65 NOTICE: To prevent damage to the connector, do not use tools to spread the securing clips.   4. If a Mobile Broadband card is not already installed, go to step 5. If you are replacing a Mobile Broadband card, remove the existing card: a.

  • Page 66: Subscriber Identity Module (Sim) Card

    Hard drives are extremely fragile; even a slight bump can damage the drive. NOTE: Dell does not guarantee compatibility or provide support for hard drives from sources other than Dell. To replace the hard drive in the hard drive bay:  ...

  • Page 67: Media Bay

    NOTICE: When the hard drive is not in the computer, store it in protective antistatic packaging. See "Protecting Against Electrostatic Discharge" in the Product Information Guide.   3. Slide the hard drive out of the computer.   4. Remove the new drive from its packaging. Save the original packaging for storing or shipping the hard drive.

  • Page 68: Dell™ Quickset Features

     Network connectivity  Power management  Display  System information Depending on what you want to do in Dell™ QuickSet, you can start it by either clicking, double-clicking, or right-clicking the QuickSet icon, , in the Microsoft® Windows® taskbar. The taskbar is located in the lower-right corner of your screen. For more information about QuickSet, right-click the QuickSet icon and select Help.

  • Page 69: Securing Your Computer

    Back to Contents Page   Securing Your Computer Dell™ Latitude™ ATG D620 User's Guide   Security Cable Lock   Using Smart Cards   Passwords   Trusted Platform Module (TPM)   Security Management Software   Computer Tracking Software   If Your Computer Is Lost or Stolen  Security Cable Lock NOTE: Your computer does not ship with a security cable lock.

  • Page 70: About Passwords

    gold contact pad smart card (top)   3. Slide the smart card into the smart card slot until the card is completely seated in its connector. The smart card will protrude approximately 1/2 inch from the slot. The smart card slot is located below the PC Card slot. If you encounter too much resistance, do not force the card.

  • Page 71: Trusted Platform Module (Tpm)

    PC Cards with encryption features. If you forget any of your passwords, contact Dell (see Contacting Dell). For your protection, Dell technical support staff will ask you for proof of your identity to ensure that only an authorized person can use the computer.  ...

  • Page 72: Enabling The Tpm Feature

    To secure your TPM data and encryption keys, follow the backup procedures documented in the Broadcom Secure Foundation Getting Started Guide. In the event of these backups being incomplete, lost, or damaged, Dell will be unable to assist in the recovery of encrypted data.

  • Page 73: Computer Tracking Software

    If possible, give the name of the investigating officer. The Dell customer service representative will log your report under the computer Service Tag and record the computer as missing or stolen. If someone calls Dell for technical assistance and gives your Service Tag, the computer is identified automatically as missing or stolen.

  • Page 74: System Setup Program

     System security and hard-drive password settings NOTICE: Unless you are an expert computer user or are directed to do so by Dell technical support, do not change the system setup settings. Certain changes might make your computer work incorrectly.  Viewing the System Setup Screens  ...

  • Page 75: Changing Com Ports

    Boot sequence changes take effect as soon as you save the changes and exit system setup.   Performing a One-Time Boot You can set a one-time-only boot sequence without entering system setup. (You can also use this procedure to boot the Dell Diagnostics on the diagnostics utility partition on your hard drive.)  ...
  • Page 76  ...

  • Page 77: Specifications

    Back to Contents Page   Specifications Dell™ Latitude™ ATG D620 User's Guide NOTE: Offerings may vary by region. For more information regarding the configuration of your computer, click Start® Help and Support® Use Tools to view your computer information and diagnose problems® My Computer Information.
  • Page 78 1 Gb Ethernet LAN on system board Wireless WLAN card, wireless switch with Dell™ Wi-Fi Catcher™ technology, internal card with Bluetooth®  wireless technology, and Dell Mobile Broadband (WWAN) card NOTE: The availability of the Dell Mobile Broadband card may vary by region.   Video Video type: integrated on system board, hardware accelerated...
  • Page 79 Depth 10.6 mm (.42 inch) Diagonal 357.1 mm (14.1 inches) Operating angle 0° (closed) to 180° Viewing angles:   Horizontal 40/40° Vertical 15/30° Pixel pitch 0.2373 Power consumption (panel with backlight) (typical) 11.6 W (typical) Controls brightness can be controlled through keyboard shortcuts and the ambient light sensor  ...
  • Page 80 9-cell lithium-ion battery 0.51 kg (1.12 lb) Voltage 14.8 VDC Charge time (approximate): approximately 1 hour to reach 80 percent charge   NOTE: You must use a 90-Watt AC adapter to use ExpressCharge with a 9-cell battery. Operating time varies depending on operating conditions and can be significantly reduced under certain power-intensive conditions (see Battery...
  • Page 81 Operating 1.04 GRMS Storage 7.69 GRMS Maximum shock (measured with hard drive in head-   parked position and a 2-ms half-sine pulse): Operating 142 G Storage 163 G Altitude (maximum) (tested to MIL-STD-810F Method   500.4 Low Pressure [Altitude] Procedure I): Operating –15.2 to 3048 m (–50 to 10,000 ft) Storage...

  • Page 82: Notes, Notices, And Cautions

    Dell Inc. has determined that this product meets the ENERGY STAR guidelines for energy efficiency. Other trademarks and trade names may be used in this document to refer to either the entities claiming the marks and names or their products. Dell Inc. disclaims any proprietary interest in trademarks and trade names other than its own.

  • Page 83: Traveling With Your Computer

     Write down your Service Tag and store it in a safe place away from the computer or carrying case. Use the Service Tag if you need to report a loss or theft to law enforcement officials and to Dell.  Create a file on the Microsoft® Windows® desktop called if_found. Place information such as your name, address, and phone number in this file.
  • Page 84  Prior to entering the airplane, verify that using a computer is permitted. Some airlines forbid the use of electronic devices during flight. All airlines forbid the use of electronic devices during takeoff and landing. Back to Contents Page  ...

  • Page 85: Troubleshooting

      Memory Problems  Dell Technical Update Service The Dell Technical Update service provides proactive e-mail notification of software and hardware updates for your computer. The service is free and can be customized for content, format, and how frequently you receive notifications.

  • Page 86: Starting The Dell Diagnostics From The Drivers And Utilities Cd

    Contacting Dell). NOTE: The Service Tag for your computer is located at the top of each test screen. If you contact Dell, technical support will ask for your Service Tag.   3. If you run a test from the Custom Test or Symptom Tree option, click the applicable tab described in the following table for more information.

  • Page 87: Dell Support Utility

    4. When the tests are completed, if you are running the Dell Diagnostics from the Drivers and Utilities CD, remove the CD.   5. When the tests are complete, close the test screen to return to the Main Menu screen. To exit the Dell Diagnostics and restart the computer, close the Main Menu screen.

  • Page 88: Cd And Dvd Drive Problems

    Check the cable connections   Check for hardware incompatibilities — Resolving Software and Hardware Incompatibilities.   Run the Dell Diagnostics — Dell Diagnostics.   CD and DVD drive problems NOTE: High-speed CD or DVD drive vibration is normal and may cause noise, which does not indicate a defect in the drive or the CD or DVD.

  • Page 89: E-Mail, Modem, And Internet Problems

    Internet, your computer might be infected with spyware. Use an anti-virus program that includes anti-spyware protection (your program may require an upgrade) to scan the computer and remove spyware. For more information, go to support.dell.com and search for the keyword...

  • Page 90: Error Messages

    The computer cannot identify the drive type. Shut down the computer, remove the hard drive (see Hard Drive), and boot the computer from a CD. Then shut down the computer, reinstall the hard drive, and restart the computer. Run the Hard-Disk Drive tests in the Dell Diagnostics (see Dell Diagnostics).
  • Page 91 No boot sector on hard drive — The operating system may be corrupted. Contact Dell (see Contacting Dell).   No timer tick interrupt — A chip on the system board may be malfunctioning. Run the System Set tests in the Dell Diagnostics (see Dell Diagnostics).  ...

  • Page 92: Keyboard Problems

    System configuration settings are corrupted. Connect your computer to an electrical outlet to charge the battery. If the problem persists, try to restore the data by entering the system setup program. Then immediately exit the program. If the message reappears, contact Dell...

  • Page 93: Lockups And Software Problems

      5. Type some characters on the internal keyboard and verify that they appear on the display. If the characters appear now but did not with the external keyboard, you may have a defective external keyboard. Contact Dell (see Contacting Dell).

  • Page 94: A Program Stops Responding

    Turn the computer off — If you are unable to get a response by pressing a key on your keyboard or moving your mouse, press and hold the power button for at least 8 to 10 seconds until the computer turns off. Then restart your computer.  ...

  • Page 95: Memory Problems

    Internet, your computer might be infected with spyware. Use an anti-virus program that includes anti-spyware protection (your program may require an upgrade) to scan the computer and remove spyware. For more information, go to support.dell.com and search for the keyword spyware.

  • Page 96: Pc Card Or Expresscard Problems

     No card detected – Restart the computer and launch the utility again.  Radio Off – Ensure the Mobile Broadband card is enabled by viewing the status in the Dell Mobile Broadband Card Utility. If the card is disabled, enable the Mobile Broadband card by clicking the Turn Radio On button in the main screen of the Dell Mobile Broadband Card Utility.

  • Page 97: Printer Problems

      Docking While the Computer Is Running If a computer is connected to the Dell D/Dock or Dell D/Port while the computer is running, presence of the docking device is ignored until the AC adapter is connected to the computer.

  • Page 98: Scanner Problems

     Ensure that the printer cables are securely connected to the printer and the computer.   Test the electrical outlet — Ensure that the electrical outlet is working by testing it with another device, such as a lamp.   Verify that the printer is recognized by Windows —  ...

  • Page 99: Touch Pad Or Mouse Problems

    Reinstall the audio driver — Reinstalling Drivers and Utilities.   Run the Dell Diagnostics — Dell Diagnostics. NOTE: The volume control in some MP3 players overrides the Windows volume setting. If you have been listening to MP3 songs, ensure that you did not turn the player volume down or off.

  • Page 100: Video And Display Problems

    Test the mouse controller — To test the mouse controller (which affects pointer movement) and the operation of the touch pad or mouse buttons, run the Mouse test in the Pointing Devices test group in the Dell Diagnostics (see Dell Diagnostics).

  • Page 101: If Only Part Of The Display Is Readable

    1. Shut down your computer and connect an external monitor to the computer.   2. Turn on the computer and the monitor and adjust the monitor brightness and contrast controls. If the external monitor works, the computer display or video controller may be defective. Contact Dell (see Contacting Dell).

  • Page 102: Using Networks

    Back to Contents Page   Using Networks Dell™ Latitude™ ATG D620 User's Guide   Physically Connecting to a Network or Broadband   Managing Your Network Settings Through the Dell QuickSet Modem Location Profiler   Network Setup Wizard   For information about Dell QuickSet, see Dell™ QuickSet Features.    Wireless Local Area Network (WLAN)   Dell™ Wi-Fi Catcher™ Network Locator    Connecting to a WLAN   Internet Connection Firewall...

  • Page 103: Checking Your Wireless Network Card

     High-speed (broadband) Internet access (such as cable or DSL)  A broadband modem that is connected and working  A wireless router or access point  A wireless network card for each computer that you want to connect to your WLAN  A network cable with the network (RJ-45) connector  ...

  • Page 104: Connecting To A Wlan

    If the software is removed or corrupted, follow the instructions in the user documentation for your wireless network card. Verify the type of wireless network card installed in your computer and then search for that name on the Dell Support website at support.dell.com. For information on the...

  • Page 105: What You Need To Establish A Mobile Broadband Network Connection

    Thereafter, whenever you log on to your computer within the range of the wireless network that you selected, the same pop-up notifies you of the wireless network connection. NOTE: If you select a secure network, you must enter a WEP or WPA key when prompted. Network security settings are unique to your network. Dell cannot provide this information. NOTE: Your computer can take up to 1 minute to connect to the network.

  • Page 106: Managing Your Network Settings Through The Dell Quickset Location Profiler

    WLAN connections. Because the Wi-Fi Catcher Network Locator is disabled and not configured for use when your computer is shipped to you, you must first use Dell QuickSet to enable and configure the switch to control WLAN network connections.

  • Page 107: Internet Connection Firewall

    For more information on the Wi-Fi Catcher Network Locator and to enable the feature through QuickSet, see the Dell QuickSet Help. To access the Help file, right-click the icon in the taskbar.  Internet Connection Firewall The Internet Connection Firewall provides basic protection from unauthorized access to the computer while the computer is connected to the Internet. The firewall is automatically enabled when you run the Network Setup Wizard.

Table of Contents