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Dell 720 Owner's Manual
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Dell 720 Owner's Manual

Dell 720 Owner's Manual

Dell photo printer owner's manual 720
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See also: User Manual
Dell™ Photo Printer 720
Owner's Manual
Look Inside For:
• Ordering Supplies
• Getting Started
• Using the Printer
• Maintenance and Troubleshooting
w w w . d e l l . c o m / s u p p l i e s | s u p p o r t . d e l l . c o m

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Summary of Contents for Dell 720

  • Page 1 Dell™ Photo Printer 720 Owner’s Manual Look Inside For: • Ordering Supplies • Getting Started • Using the Printer • Maintenance and Troubleshooting w w w . d e l l . c o m / s u p p l i e s | s u p p o r t . d e l l . c o m...

  • Page 2: Ordering Supplies

    Ordering Supplies Dell™ ink cartridges are available only through Dell. You can order ink cartridges online at www.dell.com/supplies or by phone. 877-INK-2-YOU Australia 1300 303 290 Austria 08 20 - 24 05 30 35 Belgium 02.713 1590 Canada 1-877-501-4803 Chile...
  • Page 3 © 2004 Dell Inc. All rights reserved. Reproduction in any manner whatsoever without the written permission of Dell Inc. is strictly forbidden. Trademarks used in this text: Dell and the DELL logo are trademarks of Dell Inc.; Microsoft and Windows are registered trademarks of Microsoft Corporation.

  • Page 5: Table Of Contents

    Contents 1 Getting Started Understanding the Printer Parts Setting Up Your Printer Accessing Your Understanding the Printer Software Using the Dell Printer Solution Center Using Printing Preferences 2 Using the Printer Print Media Guidelines Loading Paper Printing .......
  • Page 6 "Total Satisfaction" Return Policy (Canada Only) Dell Software and Peripherals (Canada Only) 1-Year End-User Manufacturer Guarantee (Latin America and the Caribbean Only) Dell Inc. Ink and Toner Cartridges Limited Warranties Dell Software License Agreement Regulatory Notices NOM Information (Mexico Only) Conte nts .
  • Page 7 Index ........Contents...
  • Page 8 Conte nts...
  • Page 9 C AU TION: SAFETY INSTRUCTIONS Use the following safety guidelines to help ensure your own personal safety and to help protect your printer and working environment from potential damage. • Use only the power cable provided with this product or the manufacturer’s authorized replacement power cable.

  • Page 11: Getting Started

    Tray that holds the paper as it exits the printer. NOTE: Pull the paper exit tray straight out to extend it. Button to turn the printer on or off or eject paper from the printer. Slot into which you plug the USB cable (sold separately).

  • Page 12: Setting Up Your Printer

    Setting Up Your Printer NOTE: The Dell Photo Printer 720 supports Microsoft® Windows® 2000 and Windows XP . Follow the instructions on the Setting Up Your Printer poster to install the hardware and software. If you encounter problems during setup, see "Setup Problems" on page 31.
  • Page 13 • Customer Support — Directs you to Dell’s customer support website, support.dell.com. • Contact Dell by Phone — Lists the “Contacting Dell” phone number by country. Advanced tab • Printing Status button — Click this button to see your options for displaying printing status information on your screen.

  • Page 14: Using Printing Preferences

    Using Printing Preferences Printing Preferences allows you to change the various printer settings. You can change your printer settings in Printing Preferences depending on the type of project you want to create. To access Printing Preferences: With your document open, click File The Print dialog box appears.
  • Page 15 Faxes. In Windows 2000, click Start Right-click the printer icon, and then select Printing Preferences. NOTE: Changes made to the printer settings from the Printers folder become the default settings for most programs. Printing Preferences Tabs Printing Preferences includes three main tabs.
  • Page 16 Getting Started...

  • Page 17: Using The Printer

    • The paper guide rests against the left edge of the paper. NOTE: Load letterhead paper with the top of the letterhead entering the printer first and facing up. • You select Quick Print, Normal, Better, or Best print quality.
  • Page 18 • You remove any paper from the paper support before inserting banner paper. banner paper • You place a stack of banner paper behind the printer, with only the number of NOTE: You must select A4 Banner or Letter Banner paper size in Printing Preferences.
  • Page 19 NOTE: You can load a single transparency into the paper support without removing plain paper. • You select Normal, Better, or Best print quality. • The transparencies are loaded vertically against the right side of the paper support. Using the Printer...

  • Page 20: Loading Paper

    Squeeze and slide the left paper guide to the left edge of the paper. NOTE: Do not force paper into the printer. The paper should be flat against the paper support surface and the right edge should be flush against the right paper guide.

  • Page 21: Printing Photos

    Click OK or Print (depending on the program or operating system). To prevent your photos from sticking together or smudging, remove each photo after it exits the printer. NOTE: Before placing your prints in a nonadhesive photo album or frame, allow sufficient time for the prints to dry thoroughly (12 to 24 hours, depending on the ambient conditions).

  • Page 22: Printing Other Projects

    The Printing Preferences dialog box appears along with the I Want To menu. Select one of the available projects or click See more printing ideas. Follow the instructions on the screen to complete your project. Using the Printer Print.

  • Page 23: Ink Cartridge Maintenance

    CAUTION: Before performing any of the procedures listed in this section, read and follow the "CAUTION: SAFETY INSTRUCTIONS" on page 9. Dell ink cartridges are available only through Dell. You can order more ink online at www.dell.com/supplies or by phone. To order by phone, see "Ordering Supplies" on page 2.
  • Page 24 Press the tabs on the cartridge lids, then lift the lids. Remove the old ink cartridges. Ink Cartridge Maintenance...
  • Page 25 NOTE: You can use your printer with one cartridge (color or black) at a time. To extend the life of your color cartridge and improve printing speed, install both a color cartridge and a black cartridge at the same time.
  • Page 26 Insert the new ink cartridges. Make sure the color ink cartridge is secure in the left ink cartridge carrier and the black ink cartridge is secure in the right ink cartridge carrier. Snap each lid closed. Ink Cartridge Maintenance...
  • Page 27 NOTE: Specify whether the cartridge is a new cartridge or an old cartridge (one that has been used before). If an old cartridge is incorrectly identified as New Cartridge in the Dell Printer Solution Center, ink levels may be incorrect.

  • Page 28: Aligning Ink Cartridges

    Look at each row on the alignment page. Find the darkest arrow in each row, and then enter the number under the arrow in the fields on the screen. When you have entered all the values, click OK. The ink cartridges are aligned. Ink Cartridge Maintenance Dell Printers Dell Photo Printer 720 Dell...

  • Page 29: Cleaning The Ink Cartridge Nozzles

    Print your document again to verify the improved print quality. If you are not satisfied with the print quality, wipe the ink cartridge nozzles, and then print your document again. Dell Printers Dell Photo Printer 720 Ink Cartridge Maintenance Dell...
  • Page 30 Ink Cartridge Maintenance...

  • Page 31: Troubleshooting

    Programs Dell Printers Dell Photo Printer 720. If the Dell Photo Printer 720 does not appear in the list of programs, the printer software is not installed. Install the printer software. For more information, see "Removing and Reinstalling Software" on page 32.
  • Page 32 If your printer does not function properly or communication error messages appear when using your printer, you can remove and reinstall the printer software. Click Start Programs or All Programs Dell Printers Dell Photo Printer 720 Uninstall Dell Photo Printer 720.

  • Page 33: Printer Problems

    Windows XP Click Start Control Panel Double-click Dell Photo Printer 720, and then click Printer. Make sure a check mark is not next to Pause Printing. If a check mark is next to Pause Printing, click it to deselect the option.

  • Page 34: General Problems

    Follow the instructions on the screen for clearing the paper jam. Using your printer only Turn off your printer. Firmly grasp the paper and gently pull it from the printer. Turn on your printer and print the document again. Troubleshooting —...

  • Page 35: Improving Print Quality

    Use the appropriate paper. For example, use Dell Premium Photo Paper if you are printing photos. • Use paper that is a heavier weight, bright white, or coated. Use Dell Premium Photo Paper if you are printing photos. • Select a higher print quality.
  • Page 36 Troubleshooting...

  • Page 37: Contacting Dell

    Automated Order-Status Service To check on the status of any Dell products that you have ordered, you can go to support.dell.com, or you can call the automated order-status service. A recording prompts you for the information needed to locate and report on your order. See "Contacting Dell" on page 37 for the telephone number to call for your region.

  • Page 38: Contacting Dell

    Contacting Dell To contact Dell electronically, you can access the following websites: • www.dell.com • support.dell.com (technical support) • premiersupport.dell.com (technical support for educational, government, healthcare, and medium/large business customers, including Premier, Platinum, and Gold customers) For specific web addresses for your country, find the appropriate country section in the table below.
  • Page 39 When you need to contact Dell, use the electronic addresses, telephone numbers, and codes provided in the following table. If you need assistance in determining which codes to use, contact a local or an international operator. Country (City) International Access Code...
  • Page 40 Tech Support Fax Customer Care Fax Aruba General Support Australia (Sydney) E-mail (Australia): au_tech_support@dell.com International Access Code: 0011 E-mail (New Zealand): nz_tech_support@dell.com Country Code: 61 Home and Small Business City Code: 2 Government and Business Preferred Accounts Division (PAD) Customer Care...
  • Page 41 Customer Technical Support (Penang, Malaysia) Country Code: 673 Customer Service (Penang, Malaysia) Transaction Sales (Penang, Malaysia) Canada (North York, Ontario) Online Order Status: www.dell.ca/ostatus International Access Code: 011 AutoTech (automated technical support) TechFax Customer Care (Home Sales/Small Business) Customer Care (med./large business, government) Technical Support (Home Sales/Small Business) Technical Support (med./large bus., government)
  • Page 42 City Code Chile (Santiago) Sales, Customer Support, and Technical Support Country Code: 56 City Code: 2 China (Xiamen) Tech Support website: support.ap.dell.com/china Country Code: 86 Tech Support E-mail: cn_support@dell.com City Code: 592 Tech Support Fax Home and Small Business Technical Support...
  • Page 43 Country (City) International Access Code Country Code City Code Czech Republic (Prague) Website: support.euro.dell.com International Access Code: 00 E-mail: czech_dell@dell.com Country Code: 420 Technical Support City Code: 2 Customer Care TechFax Switchboard Denmark (Copenhagen) Website: support.euro.dell.com International Access Code: 00 E-mail Support (portable computers): den_nbk_support@dell.com...
  • Page 44 Country (City) International Access Code Country Code City Code Finland (Helsinki) Website: support.euro.dell.com International Access Code: 990 E-mail: fin_support@dell.com Country Code: 358 E-mail Support (servers): Nordic_support@dell.com City Code: 9 Technical Support Technical Support Fax Relational Customer Care Home/Small Business Customer Care...
  • Page 45 Country (City) International Access Code Country Code City Code Germany (Langen) Website: support.euro.dell.com International Access Code: 00 E-mail: tech_support_central_europe@dell.com Country Code: 49 Technical Support City Code: 6103 Home/Small Business Customer Care Global Segment Customer Care Preferred Accounts Customer Care Large Accounts Customer Care...
  • Page 46 International Access Code Country Code City Code India Technical Support Sales Ireland (Cherrywood) Website: support.euro.dell.com International Access Code: 16 E-mail: dell_direct_support@dell.com Country Code: 353 Technical Support City Code: 1 U.K. Technical Support (dial within U.K. only) Home User Customer Care Small Business Customer Care U.K.
  • Page 47 Country (City) International Access Code Country Code City Code Japan (Kawasaki) Website: support.jp.dell.com International Access Code: 001 Technical Support Country Code: 81 Technical Support outside of Japan City Code: 44 Customer Care Korea (Seoul) Technical Support International Access Code: 001...
  • Page 48 Country Code: 52 Sales Customer Service Main Montserrat General Support Netherlands Antilles General Support Contacting Dell Department Name or Service Area, Website and E-Mail Address Area Codes, Local Numbers, and Toll-Free Numbers toll-free: 1 800 888 298 04 633 4949...
  • Page 49 Home/Small Business Sales Relational Sales Home/Small Business Sales Fax Relational Sales Fax Switchboard Switchboard Fax New Zealand E-mail (New Zealand): nz_tech_support@dell.com International Access Code: 00 E-mail (Australia): au_tech_support@dell.com Country Code: 64 Home and Small Business Government and Business Sales Nicaragua...
  • Page 50 Country (City) International Access Code Country Code City Code Norway (Lysaker) Website: support.euro.dell.com International Access Code: 00 E-mail Support (portable computers): Country Code: 47 nor_nbk_support@dell.com E-mail Support (desktop computers): nor_support@dell.com E-mail Support (servers): nordic_server_support@dell.com Technical Support Relational Customer Care Home/Small Business Customer Care...
  • Page 51 Singapore (Singapore) Technical Support International Access Code: 005 Customer Service (Penang, Malaysia) Country Code: 65 Transaction Sales Corporate Sales South Africa (Johannesburg) Website: support.euro.dell.com International Access Code: E-mail: dell_za_support@dell.com 09/091 Technical Support Country Code: 27 Customer Care City Code: 11...
  • Page 52 International Access Code: 00 E-mail: swe_support@dell.com Country Code: 46 E-mail Support for Latitude and Inspiron: Swe-nbk_kats@dell.com City Code: 8 E-mail Support for OptiPlex: Swe_kats@dell.com E-mail Support for Servers: Nordic_server_support@dell.com Technical Support Relational Customer Care Home/Small Business Customer Care Employee Purchase Program (EPP) Support...
  • Page 53 Country Code City Code Turks and Caicos Islands General Support U.K. (Bracknell) Website: support.euro.dell.com International Access Code: 00 Customer Care website: support.euro.dell.com/uk/en/ECare/Form/Home.asp Country Code: 44 City Code: 1344 E-mail: dell_direct_support@dell.com Technical Support (Corporate/Preferred Accounts/PAD [1000+ employees]) Technical Support (direct/PAD and general)
  • Page 54 Contacting Dell...

  • Page 55: Appendix

    Appendix Limited Warranties and Return Policy Dell-branded hardware products purchased in the U.S. or Canada come with either a 90-day, 1-year, 2-year, 3-year, or 4-year limited warranty. To determine which warranty came with your hardware product(s), see your packing slip or invoice. The following sections describe the limited warranties and return policy for the U.S., the limited warranties and return policy for...
  • Page 56 Other add-on hardware carries the longer of either a 1-year limited warranty for new parts and a 90-day limited warranty for reconditioned parts or, for both new and reconditioned parts, the reminder of the warranty for the Dell computer on which such parts are installed. Appendix...
  • Page 57 The limited warranty on all Dell-branded products begins on the date of the packing slip or invoice. The warranty period is not extended if we repair or replace a warranted product or any parts. Dell may change the availability of limited warranties, at its discretion, but any changes will not be retroactive.
  • Page 58 We are not responsible for lost or corrupted data. What if I purchased a service contract? If your service contract is with Dell, service will be provided to you under the terms of the service agreement. Please refer to that contract for details on how to obtain service.

  • Page 59: Total Satisfaction" Return Policy (U.s. Only)

    Refurbished parts and systems are parts or systems that have been returned to Dell, some of which were never used by a customer. All parts and systems are inspected and tested for quality. Replacement parts and systems are covered for the remaining period of the limited warranty for the product you bought.
  • Page 60 You must ship the products to Dell within five (5) days of the date that Dell issues the Credit Return Authorization Number. You must also return the products to Dell in their original...

  • Page 61: Limited Warranty Terms For Dell-Branded Hardware Products (Canada Only)

    – Usage that is not in accordance with product instructions – Failure to follow the product instructions or failure to perform preventive maintenance – Problems caused by using accessories, parts, or components not supplied by Dell • Products with missing or altered Service Tags or serial numbers •...
  • Page 62 This limited warranty lasts for the time period indicated on your packing slip or invoice, except that the limited warranty on Dell-branded batteries lasts only 1 year and the limited warranty on the lamps for Dell-branded projectors lasts only 90 days. The limited warranty begins on the date of the packing slip or invoice.
  • Page 63 During the 90 days of the 90-day limited warranty and the first year of all other limited warranties, we will repair any Dell-branded hardware products returned to us that prove to be defective in materials or workmanship. If we are not able to repair the product, we will replace it with a comparable product that is new or refurbished.
  • Page 64 What if I purchased a service contract? If your service contract is with Dell, service will be provided to you under the terms of the service contract. Please refer to that contract for details on how to obtain service. Dell's service contracts can be found online at www.dell.ca or by calling Customer Care at 1-800-847-4096.

  • Page 65: Total Satisfaction" Return Policy (Canada Only)

    If you are an end-user customer who bought new products directly from Dell, you may return them to Dell up to 30 days after you receive them for a refund or credit of the product purchase price. If you are an end-user customer who bought reconditioned or refurbished products from Dell, you may return them to Dell within 14 days after the date on the packing slip or invoice for a refund or credit of the product purchase price.

  • Page 66: Dell Software And Peripherals (Canada Only)

    Dell company, you may return Dell Software and Peripherals products that are in as-new condition to Dell up to 30 days from the date on the packing slip or invoice for a refund of the product purchase price if already paid. This refund will not include any shipping and handling charges shown on your packing slip or invoice;...

  • Page 67: 1-Year End-User Manufacturer Guarantee (Latin America And The Caribbean Only)

    In the absence of applicable legislation, this Guarantee will be the end user’s sole and exclusive remedy against Dell or any of its affiliates, and neither Dell nor any of its affiliates shall be liable for loss of profit or contracts, or any other indirect or consequential loss arising from negligence, breach of contract, or howsoever.
  • Page 68 Dell World Trade LP One Dell Way, Round Rock, TX 78682, USA Dell Computadores do Brasil Ltda (CNPJ No. 72.381.189/0001-10) Avenida Industrial Belgraf, 400 92990-000 - Eldorado do Sul – RS - Brasil Dell Computer de Chile Ltda Coyancura 2283, Piso 3- Of.302,...

  • Page 69: Dell Inc. Ink And Toner Cartridges Limited Warranties

    Dell Inc. warrants to the original purchaser of genuine Dell-branded toner cartridges that they will be free from defects in material and workmanship for the life of the cartridge and that for genuine Dell-branded ink cartridges they will be free from defects in material and workmanship for two years beginning on the date of invoice. If this product proves defective in either material or workmanship, it will be replaced without charge during the limited warranty period if returned to Dell.

  • Page 70: Dell Software License Agreement

    001-877-533-6230; in Puerto Rico, call 1-877-839-5123. In cases in which either the production of the cartridge has been discontinued or the cartridge is not available, Dell reserves the right, at its sole discretion, to choose between replacing it by a similar product or reimbursing you for the purchase cost.
  • Page 71 Dell, at your cost and risk. This limited warranty is void if any disk damage has resulted from accident, abuse, misapplication, or service or modification by someone other than Dell.
  • Page 72 This agreement is binding on successors and assigns. Dell agrees and you agree to waive, to the maximum extent permitted by law, any right to a jury trial with respect to the Software or this agreement. Because this waiver may not be effective in some jurisdictions, this waiver may not apply to you.

  • Page 73: Regulatory Notices

    Plug the device into a different outlet so that the device and the receiver are on different branch circuits. If necessary, consult a Dell Technical Support representative or an experienced radio/television technician for additional suggestions. For additional regulatory information, see the User’s Guide on your CD.
  • Page 74 Supply voltage: Frequency: Current consumption: Output voltage: Output current: Appendix Dell Computer de México, S.A. de C.V. al Cuidado de Kuehne & Nagel de México S. de R.L. Avenida Soles No. 55 Col. Peñon de los Baños 15520 México, D.F.
  • Page 75 28 cards loading, 19 cartridges, ink aligning, 28 replacing, 23 cleaning ink cartridge nozzles, 29 Dell contacting, 37 Dell Printer Solution Center accessing, 12 using, 12 envelopes loading, 18 glossy paper loading, 19 greeting cards loading, 19 index cards...
  • Page 76 Quality/Copies tab, 15 safety information, 9 software Dell Printer Solution Center, 12 Print Properties, 14 specialty media cards, 19 envelopes, 18 glossy, 19 greeting cards, 19 index cards, 19 iron-on transfers, 19 photo cards, 19 photo paper, 19 postcards, 19...

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