Understanding the parts of the printer....................10 Ordering and replacing supplies..............12 Ordering ink cartridges..........................12 Replacing ink cartridges..........................13 Recycling Dell products...........................14 Using the printer control panel buttons and menus........16 Replacing the language sheet........................16 Using the printer control panel.......................17 Changing the Sleep timeout........................19 Saving paper and energy.........................19...
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Contents Loading various paper types........................35 Saving paper settings..........................38 Loading original documents on the scanner glass...................38 Loading original documents into the ADF....................39 Printing......................40 Tips for printing............................40 Printing basic documents........................40 Printing specialty documents........................43 Working with photos..........................46 Printing on both sides of the paper (duplexing)..................48 Managing print jobs..........................51 Copying......................55 Tips for copying............................55...
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Contents Scanning FAQ............................66 Canceling scan jobs..........................67 E-mailing....................68 Setting up the printer to e-mail.......................68 Sending e-mail............................69 Canceling an e‑mail..........................70 Faxing......................71 Setting up the printer to fax........................71 Configuring the fax settings........................82 Creating a contact list..........................84 Sending faxes............................85 Receiving faxes............................87 Faxing FAQ...............................88 Networking....................95 Installing the printer on a wireless network....................95 Advanced wireless setup........................102 Installing the printer on an Ethernet network..................104...
Safety information Safety information Connect the power cord to a properly grounded electrical outlet that is near the product and easily accessible. Do not place or use this product near water or wet locations. CAUTION—POTENTIAL INJURY: The lithium battery in this product is not intended to be replaced. There is a danger of explosion if a lithium battery is incorrectly replaced.
About your printer About your printer Thank you for choosing this printer! We've worked hard to make sure it will meet your needs. To start using your new printer right away, use the setup materials that came with the printer, and then skim the User’s Guide to learn how to perform basic tasks.
Setting up and using printer software • Setting up and configuring the printer on a network, For updates, check our Web site at depending on your printer model http://support.dell.com. • Caring for and maintaining the printer • Troubleshooting and solving problems...
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Installation software CD • Software and Drivers—Certified drivers for your printer and installers for Dell printer software Note: If you purchased your Dell computer and printer at the same time, then documentation and drivers for • Readme files—Last‑minute technical changes, or advanced your printer are already installed on your computer.
About your printer Understanding the parts of the printer Use the Scanner cover Access the scanner glass. Scanner glass Scan, copy or fax photos and documents. Automatic Document Feeder Scan, copy, or fax multiple‑page letter‑, legal‑, and A4‑size documents. (ADF) ADF paper guide Keep paper straight when feeding into the ADF.
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About your printer Use the Scanner unit Access the ink cartridges. Ink cartridge access area Install, replace, or remove the ink cartridges. Ethernet port Connect your printer to a computer, a local network, an external DSL, or a cable modem. USB port Connect the printer to a computer using a USB cable.
Series 33R High‑yield magenta color cartridge Licensed for a single use only. After use, return this cartridge to Dell for remanufacturing, refilling, or recycling. For more information on recycling Dell products, visit www.dell.com/recycle. Available only on the Dell Web site at www.dell.com/supplies.
Ordering and replacing supplies Replacing ink cartridges Make sure you have a new ink cartridge or cartridges before you begin. You must install new cartridges immediately after removing the old ones, or the ink remaining in the printhead nozzles may dry out. Removing ink cartridges Turn on your printer.
Insert the new ink cartridges immediately after removing the protective cap to avoid exposing the ink to air. Close the printer. Recycling Dell products To return Dell products to Dell for recycling: Click or Start. Click All Programs or Programs, and then select the printer program folder from the list.
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Ordering and replacing supplies Click Follow the instructions on the computer screen.
Using the printer control panel buttons and menus Using the printer control panel buttons and menus Replacing the language sheet A language sheet is used to label buttons on the printer control panel. Language sheets can be replaced anytime depending on which language you want to use. Some languages may not be available depending on your printer model. Note: Your printer comes with a preinstalled English language sheet.
Using the printer control panel buttons and menus Using the printer control panel Power • Turn the printer on and off. • Switch to Sleep mode. Note: When the printer is on, press to switch to Sleep mode. Press and hold three seconds to turn off the printer.
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Using the printer control panel buttons and menus Redial Display the last number dialed. Press the left or right arrow button to view the last five numbers dialed. Pause Insert a three-second pause in a fax number to wait for an outside line or get through an automated answering system.
Using the printer control panel buttons and menus Eco‑Mode • Change to Sleep mode after the printer is left idle for 10 minutes. • Set screen brightness to low. Changing the Sleep timeout The Sleep timeout is the time it takes for the printer to switch to Sleep mode when the printer is left idle. The Sleep feature optimizes energy efficiency by reducing the printer power consumption.
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Using the printer control panel buttons and menus Press the left or right arrow button to scroll to Yes, and then press The printer restarts automatically after resetting to factory default settings. When prompted to set the initial settings of your printer, make your selections using the printer control panel buttons.
Using shortcuts Using shortcuts What are shortcuts? A shortcut is a way to quickly accomplish printing, copying, scanning, e‑mailing, or faxing tasks with the printer. You can configure and save a set of frequently used printer settings available for a given task and then assign a shortcut number and shortcut name to it.
Using shortcuts Getting started During installation, a link will be provided for you to create shortcuts. If you were not able to create your shortcuts during installation, then you may create the shortcuts through your printer software. Launching the shortcuts page using the printer software Before you begin, make sure: •...
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Using shortcuts Using shortcuts on the printer Make sure you have created a shortcut. From the printer control panel, navigate to: > Shortcuts > > select a shortcut > > > enter the shortcut number > Note: If you configured the shortcut to show the settings before running, then the settings will appear on the printer display.
Mint 10 and 9 • PCLinux OS 2010.12 and 2010.10 The printer driver for this operating system is available only at http://support.dell.com. Using the Windows printer software Software installed during printer installation When you set up the printer using the installation software CD, all the necessary software was installed. You may have chosen to install some additional programs.
• Register the printer. • Contact technical support. • Access the User's Guide. Dell Ink Management System Order ink. Dell Phone Book Manage your fax contacts. (referred to as Phone Book) Abbyy Sprint OCR Scan a document and produce text that you can edit with a word‑processing program.
Using the printer software Use the Printing Preferences When you click File > Print > Properties with a document open, a Printing Preferences dialog appears. The dialog lets you select options for the print job, such as the following: • Select the number of copies to print.
Using the printer software • To take advantage of the full features of your printer, select the custom install option during installation, and then select all packages listed. Finding and installing optional software For Windows users Click or Start. Click All Programs or Programs, and then select the printer program folder from the list. Navigate to: Printer Home >...
If the installation dialog does not appear after a minute, then click the CD icon on the desktop. Double-click the software installer package, and then follow the instructions on the computer screen. Using the Internet Updated printer software may be available at http://support.dell.com.
Loading paper and original documents Loading paper and original documents Loading the paper tray Make sure: • You use paper designed for inkjet printers. • The paper is not used or damaged. • If you are using specialty paper, you follow the instructions that came with it. •...
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Loading paper and original documents If you are loading A4‑ or legal‑size paper, then squeeze the tab and pull to extend the tray. Note: When you pull the extension out, the first stop accommodates A4‑size paper. When the extension is fully out, it accommodates legal‑size paper.
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Loading paper and original documents Adjust the paper guides to rest gently against the left, right, and bottom edges of the paper. Insert the tray. Note: If you extended the tray to accommodate A4- or legal-size paper, then the tray sticks out from the front of the printer when inserted.
Loading paper and original documents Loading envelopes or photo paper Pull tray completely out of the printer. Move the paper guides to the sides of tray.
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Loading paper and original documents Use the envelope icon and the photo paper outline on the bottom of the tray to help you position envelopes or photo paper. Note: Do not mix paper types in the tray. You can load either envelopes or photo paper, but not both. Load envelopes or photo paper.
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Loading paper and original documents Adjust the paper guides to rest gently against the left, right, and bottom edges of the envelopes or photo paper. Insert the tray. Flip up the paper stop to catch the envelopes or photos as they exit. Note: For best results, allow photos to dry at least 24 hours before stacking, displaying, or storing.
Loading paper and original documents Loading various paper types Load up to Make sure 150 sheets of plain paper • The paper is designed for use with inkjet printers. • The paper guides rest against the left, right, and bottom edges of the paper.
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Loading paper and original documents Load up to Make sure 10 envelopes • The envelopes are designed for use with inkjet printers. • The print side of the envelopes faces down with the flap to the left as shown. • You load the envelopes in the center of the tray as indicated by the icon.
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Loading paper and original documents Load up to Make sure 50 transparencies • The rough side of the transparencies faces down. • You load letter‑ or A4‑size transparencies. • You remove any paper backing sheets from the transparencies before loading. •...
Loading paper and original documents Saving paper settings You can adjust the settings for your print and copy jobs to match the paper size and type you have loaded in the printer. From the printer control panel, press Adjust the settings as needed: •...
Loading paper and original documents Loading original documents into the ADF You can load up to 35 sheets of an original document into the ADF for scanning, copying, and faxing. You can load A4‑, letter‑, or legal‑size paper into the ADF. Adjust the paper guide on the ADF tray to the width of the original document.
Printing Printing Tips for printing • Use the appropriate paper for your print job. • Select a higher print quality for better prints. • Make sure there is enough ink in the ink cartridges. • Remove each sheet as it is printed when printing photos or when working with specialty media. •...
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Printing Collated Not collated Notes: • The collate option is available only when you are printing multiple copies. • To prevent smudging when printing photos, remove each photo as it exits the printer, and then let it dry before stacking. For Windows users With a document open, click File >...
Printing Click OK to close any printer software dialogs. Click OK or Print. For Macintosh users With a document open, choose File > Page Setup. From the Page Setup dialog, set the printer, paper size, and orientation. Click OK. From the menu bar, choose File > Print. From the Printer pop‑up menu, choose your printer.
Printing Adjust other settings as needed. Click Print. Printing documents from a flash drive Make sure the flash drive contains document files that are supported by the printer. For more information, see “Supported file types” on page 46. Insert a flash drive. When the printer detects the memory device, Storage Device Detected appears on the display.
Printing For Macintosh users With a document open, choose File > Page Setup. From the “Format for” pop‑up menu, choose your printer. From the Paper Size pop‑up menu, choose your envelope size. If no size matches the envelope size, then set a custom size. Select an orientation, and then click OK.
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Printing From the Paper Size pop‑up menu, choose your paper size. If no paper size matches the label sheet size, then set a custom size. Select an orientation, and then click OK. From the menu bar, choose File > Print. From the Printer pop‑up menu, choose your printer.
Printing Working with photos Supported file types Documents: • .pdf (Adobe Portable Document Format) Images: • .jpg, .jpeg, .jpe (Joint Photographic Experts Group) • .tiff, .tif (Tagged Image File Format) Using a flash drive with the printer Make sure the flash drive contains files that are supported by the printer. For more information, see “Supported file types”...
Printing Printing photos from a flash drive Load photo paper. Insert a flash drive or digital camera set to mass storage mode. If image files and document files are stored in the memory device, then press the left or right arrow button to select Photos, and then press Note: Only files with supported file types will be shown.
Printing Warning—Potential Damage: Do not touch any open connector, the memory device, or the printer in the areas shown while actively printing, reading, or writing from the memory device. A loss of data can occur. If the PictBridge connection is successful, then the following message appears on the display: Use PictBridge Device to choose and print photos.
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Printing Click OK to close any printer software dialogs. Click OK or Print. To return to single-sided printing, repeat steps 1 and 2, and then navigate to: Layout tab > Print on Both Sides (Duplex) area > Print on one side only For Macintosh users With a document open, choose File >...
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Printing Setting the duplex printing dry time Using the control panel From the printer control panel, navigate to: > Setup > > Print Mode Setup > > Page Dry Time > Press the up or down arrow button to scroll to the dry time setting you want, and then press Note: The dry time varies depending on the print quality selected for the print job.
Printing Managing print jobs Finding the print queue for your printer A print queue represents the printer that is connected to your computer. The print queue name is usually the printer model or the printer nickname assigned when installing or adding the printer. Note: Several print queues may appear in the list depending on how the printer is connected (USB, Ethernet, wireless).
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Printing Setting your printer as the default printer Your printer should be selected automatically from the Print dialog when you send a print job. If you have to manually select your printer, then it is not the default printer. To set the default printer: For Windows users Click , or click Start and then click Run.
Printing Pausing print jobs For Windows users Click , or click Start and then click Run. In the Start Search or Run box, type control printers. Press Enter, or click OK. The printers folder opens. Right‑click the printer, and then select Open or See what's printing. Pause the print job: •...
Printing Resume the print job: • If you want to resume a particular print job, then choose the document name, and then click Resume. • If you want to resume all print jobs in the queue, then click Resume Printer or Start Jobs. Canceling print jobs To cancel a print job from the printer control panel, press , and then press...
Copying Copying Scanner glass Use the scanner glass for single pages, small items (such as postcards or photos), transparencies, photo paper, or thin media (such as magazine clippings). Use the ADF for multiple‑page documents. Note: The ADF is available only in select printer models. If you purchased a printer without an ADF, then load original documents or photos on the scanner glass.
Copying From the Copy menu screen, press the up or down arrow button to scroll to the option you want to set, and then press the left or right arrow button to scroll to the setting you want. If necessary, press to make a selection.
Copying Adjusting copy quality Load paper. Load the original document faceup into the ADF or facedown on the scanner glass. From the printer control panel, navigate to: > Copy > > Quality Press the left or right arrow button to set the copy quality. Press Making a copy lighter or darker Load paper.
Copying Placing separator sheets between copies A separator sheet is a sheet of paper placed between pages, copies, or jobs based on the setting selected. This feature is useful when printing transparencies. Load paper. Load the original document faceup into the ADF or facedown on the scanner glass. From the printer control panel, navigate to: >...
Copying Removing the background of a copy The Background Removal feature adjusts the amount of background visible on a copy. Load paper. Load the original document faceup into the ADF or facedown on the scanner glass. From the printer control panel, navigate to: >...
Copying From the printer control panel, navigate to: > Copy > > Copies Press the left or right arrow button to select the number of copies. From the Copy menu screen, press the up or down arrow button to scroll to the option you want to set, and then press the left or right arrow button to scroll to the setting you want.
Scanning Scanning Scanner glass Use the scanner glass for single pages, small items (such as postcards or photos), transparencies, photo paper, or thin media (such as magazine clippings). Use the ADF for multiple‑page documents. Note: The ADF is available only in select printer models. If you purchased a printer without an ADF, then load original documents or photos on the scanner glass.
Scanning Press the up or down arrow button to scroll to the scan option you want to set, and then press the left or right arrow button to scroll to the setting you want. Set the color, quality, original image size, and other scan options. If necessary, press each time you make a selection.
Scanning Press the up or down arrow button to scroll to the scan option you want to set, and then press the left or right arrow button to scroll to the setting you want. Set the color, quality, original image size, and other scan options. If necessary, press each time you make a selection.
Scanning Scanning documents for editing An Optical Character Recognition (OCR) application allows you to edit an original text document that has been scanned. In order for this to work, you must have an OCR application stored on a local or network computer and you must be able to select it from the list of applications when you set up the scan.
Scanning Scanning directly to e‑mail using the printer software Make sure you have set up your e‑mail settings before proceeding. For more information, see the section on e‑mailing in the User’s Guide. For Windows users Load an original document faceup into the ADF or facedown on the scanner glass. Click or Start.
Scanning Click All Programs or Programs, and then select the printer program folder from the list. Navigate to: Printer Home > select your printer > Scan > PDF Scanning starts and the scan progress dialog appears. Save the document as a PDF. For Macintosh users Load an original document faceup into the ADF or facedown on the scanner glass.
Scanning Canceling scan jobs Do one or more of the following: • From the printer control panel, press , and then press Scanning stops and the printer returns to the previous menu. • If you are sending the scan job using the printer software, then cancel the scan job from the software dialog.
E-mailing E-mailing Setting up the printer to e-mail Setting up the e-mail function For Windows users Click or Start. Click All Programs or Programs, and then select the printer program folder from the list. Navigate to: Printer Home > select your printer > Settings > Set up the printer to e‑mail The E‑mail Setup Wizard opens.
E-mailing Navigate to: Printer Home > select your printer > Fax > Edit contact list > Select from Phone Book From the Phone Book field, choose a phone book. You can choose any mail client phone book where you store e‑mail addresses. Select the contact that you want to add, and then click Add to or change list to import the contact.
E-mailing Scanner glass Note: The ADF is available only in select printer models. If you purchased a printer without an ADF, then load original documents or photos on the scanner glass. Tips for e‑mailing • Make sure to enter your e‑mail account information and set up the SMTP server before sending an e‑mail. •...
Faxing Faxing CAUTION—POTENTIAL INJURY: To reduce risk of fire, use only the telecommunications (RJ-11) cord provided with this product or a UL Listed 26 AWG or larger replacement when connecting this product to the public switched telephone network. CAUTION—SHOCK HAZARD: Do not use the fax feature during a lightning storm. Do not set up this product or make any electrical or cabling connections, such as the power supply cord or telephone, during a lightning storm.
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Faxing Setup 2: Printer is sharing the line with an answering machine Connected to the same telephone wall jack To connect: Connect the cable from the wall jack to the port of the printer. Remove the protective plug from the port of the printer, and then connect the answering machine to the port.
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Faxing Tips for this setup: • If you have only one telephone number on your line, then you need to set the printer to receive faxes automatically (Auto Answer On). • Set the printer to pick up calls two rings after the answering machine. For example, if the answering machine picks up calls after four rings, then set the printer to pick up after six rings.
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Faxing Tips for this setup: • This setup works best if you subscribe to a distinctive ring service. If you have distinctive ring service, then make sure that you set the correct ring pattern for the printer. Otherwise, the printer will not receive faxes even if you have set it to receive faxes automatically.
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Faxing To continue using a computer for Internet access, connect the computer to the DSL HPN port on the DSL filter. To connect a telephone to the printer, remove the protective plug from the port of the printer and then connect the telephone to the port.
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Faxing Scenario 4: Digital telephone service through a cable provider Setup 1: Printer is connected directly to a cable modem Follow this setup if you normally connect your telephone to a cable modem. To connect: Connect one end of a telephone cable to the port of the printer.
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Faxing Setup 2: Printer is connected to a wall jack; cable modem is installed elsewhere in the house Follow this setup if your cable provider activated the wall jacks in your house so that you do not have to plug your devices into the cable modem.
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Faxing Connecting the printer to a non‑RJ‑11 wall jack To connect: Connect one end of a telephone cable to the port of the printer. Connect the other end of the cable to the RJ‑11 adapter, and then connect the adapter to the wall jack. If you want to connect another device (telephone or answering machine) to the same wall jack, and if the device has a non‑RJ 11 connector, then connect it directly to the wall jack.
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Faxing If the additional device (telephone or answering machine) has an RJ-11 connector, then you can remove the wrap plug and connect the device to the port of the printer. Connecting the printer in countries or regions that use serial connection In some countries or regions, you need to plug all devices into the wall jack.
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Faxing To connect: Connect the cable from the wall jack to the port of the printer. Connecting the printer to a wall jack in Germany The German wall jack has two kinds of ports. The N ports are for fax machines, modems, and answering machines. The F port is for telephones.
Faxing Connect the printer to any of the N ports. To connect: Connect one end of a telephone cable to the port of the printer. Connect the other end of the cable to the RJ‑11 adapter, and then connect the adapter to an N port. If you want to connect a telephone and answering machine to the same wall jack, then connect the devices as shown.
Faxing Setting the fax footer From the printer control panel, navigate to: > Setup > > Fax Setup > > Ringing and Answering > > Fax Footer > > On > Setting the date and time From the printer control panel, navigate to: >...
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Faxing From here You can 2‑Sided Faxes • Set the printer to print incoming faxes on both sides of the paper. Dialing and Sending • Set your fax name and fax number. • Adjust the dialing volume. • Set the dial method, redial time, number of redial attempts, dialing prefix, and fax sending speed.
Faxing Creating a contact list You can create a contact list using the Address Book in the printer control panel or the phone book in the fax software. If you create a contact list in the printer control panel, then the fax software automatically saves those contacts as Phonebook entries.
Faxing From the Phonebook field, choose a phone book. Select the contact that you want to add, and then click Add to or change list to import the contact. Note: To add contacts, you need to import contacts from the phone books on your computer that are supported by the fax software.
Faxing Tips for sending faxes • Make sure the printer is on and connected to a working telephone, DSL, or VoIP line. The line is working if you hear a dial tone. • Make sure the paper exit tray is fully extended and the tray extension is flipped out. •...
Faxing Select Include Cover Page with Fax, and enter the appropriate information if you want to include a cover page with the fax. Click OK. For Macintosh users With a document open, choose File > Print. From the Printer pop‑up menu, select the fax version of your printer. Note: In order to see the fax options on the Print dialog, you must use the fax driver for your printer.
Faxing Tips: • If the printer is sharing the line with other analog devices (telephone, answering machine), then set the printer to pick up calls two rings after the answering machine. For example, if the answering machine picks up calls after four rings, then set the printer to pick up after six rings.
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Faxing For Macintosh users From the Applications folder in the Finder, or from the Finder desktop, double-click the printer folder. Double-click Printer Settings, and then configure the fax settings. What is a splitter and what type of splitter should I use? If there are limited wall jacks in your home or limited ports on your adapter, then you can use a phone splitter.
Faxing How many rings should I set? If the printer is sharing a line with an answering machine, then set the printer to pick up after a greater number of rings than the answering machine. For example, if the answering machine picks up calls after four rings, then set the printer to pick up after six rings.
Faxing How do I adjust the speaker volume on the printer? Listen to the dial tone to check if the telephone line is working and to check if the cables and devices are connected properly in your telephone network. If you set the printer to receive faxes manually, then make sure that you set the ringer volume loud enough for you to hear it.
Faxing Quality Black resolution Color resolution Standard 200 x 100 200 x 200 Fine 200 x 200 200 x 200 Superfine 300 x 300 200 x 200 Ultrafine 300 x 300 (half‑toned) 200 x 200 When sending a fax, after entering the fax number, press the arrow buttons to select a fax quality, and then press How do I send a fax at a scheduled time? From the printer control panel, navigate to: >...
Faxing How do I print the fax history of the printer? You can print reports of sent or received faxes, or both. From the printer control panel, navigate to: > Setup > > Fax Setup > > Fax Reports > Press the arrow buttons to select a report printing option: •...
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Faxing Use the keypad to enter the fax number, and then press Repeat steps 2b through 2d until you have added all the numbers that you want to block. You can block up to 50 numbers. Block unidentified faxes (faxes without a Caller ID number). Press the arrow buttons to scroll to Block No ID, and then press Press the arrow buttons to scroll to On, and then press to save the setting.
Networking Networking Installing the printer on a wireless network Wireless network compatibility Your printer may contain an IEEE 802.11b, IEEE 802.11g, or IEEE 802.11n wireless print server. Your printer is compatible with IEEE 802.11 b/g/n routers that are Wi-Fi certified. Note: If your printer has an IEEE 802.11g wireless print server and you are having issues with an n router, then verify with your router manufacturer that the current mode setting is compatible with g devices, as this setting varies depending on the router brand or model.
Networking A valid WEP key has: • Exactly 10 or 26 hexadecimal characters. Hexadecimal characters are A–F, a–f, and 0–9. • Exactly 5 or 13 ASCII characters. ASCII characters are letters, numbers, punctuation, and symbols found on a keyboard. No Security It is not recommended to use no security at all on a home wireless network.
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Networking If your wireless network is not using security, then you will not have a security key. Note: If you do not know the SSID of the network that your computer is connected to, then launch the wireless utility of the computer network adapter and look for the network name. If you cannot find the SSID or the security information for your network, then see the documentation that came with the access point, or contact your system support person.
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Networking Encryption Check the encryption method used on your network. Note: Some authentication types may be available only in select printer models or operating systems. Authentication type Encryption method Open Mode • None • Shared Mode WPA Personal TKIP WPA2‑Personal •...
Networking Double-click the software installer package, and then follow the instructions on the computer screen. Note: Select Wireless connection when prompted to select a connection type. Installing the printer on other computers Once the printer is set up on the wireless network, it can be accessed wirelessly by any other computer on the network. However, you will need to install the printer driver on every computer that will access it.
Networking Indicator light Printer status • The printer is turned off or is powering up. • The printer is not connected to an Ethernet or a wireless network and is in Sleep mode. • The printer has not been configured for an Ethernet or a wireless network. •...
Networking Enter the details about your wireless network. Note: Your WEP, WPA, or WPA2 key may be obtained from the bottom of the box, the documentation that came with the box, or from the box Web page. If you have already changed the key for your wireless network, then use the key you created.
Networking Advanced wireless setup Adding a printer to an existing ad hoc wireless network Before you begin, make sure: • Your wireless network adapter is properly attached to your computer and is working. • The ad hoc wireless network that the printer will connect to is available. For more information on creating an ad hoc wireless network, see the documentation that came with your operating system.
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Networking Configuring Wi‑Fi Protected Setup manually Note: Make sure your access point (wireless router) is Wi‑Fi Protected Setup (WPS) certified. For more information, see the User’s Guide. If your printer or device has not yet been configured for wireless connection and you want to configure it using WPS, then push the WPS button on the wireless router.
Networking • CA certificate EAP‑TLS • RADIUS user name • CA certificate • Signed certificate EAP‑TTLS • Appropriate inner authentication • RADIUS user name • RADIUS password • CA certificate Configuring 802.1X Authentication The information to complete is dependent on the 802.1X security mechanism you select. Some require user names, passwords, and/or certificates.
Networking • The hostname of the printer • Any security information required for authentication to the network Note: Make sure you have an Ethernet cable to connect the printer to the network, and an available port, either on a networking device or a wall jack, that physically connects the printer to the network. Installing the printer on an Ethernet network Before you install the printer on an Ethernet network, make sure that: •...
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Networking If the printer is currently set up locally (using USB connection) Click or Start. Click All Programs or Programs, and then select the printer program folder from the list. Select your printer, and then navigate to: Printer Home > Settings > Wireless setup utility Follow the instructions on the computer screen.
Networking If the printer is currently set up for wireless Plug an Ethernet cable into the printer and into an available port on a switch or wall jack. Wait one minute for the Ethernet network adapter to become active and acquire an IP address from the network. Select the Network printer.
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Networking Double‑click Dell Extras > Dell Setup Assistant. Follow the instructions on the computer screen. Note: There is no need to remove the USB cable connecting the printer to the computer during wireless configuration. If the printer is currently set up for Ethernet Unplug the Ethernet cable from the printer.
Networking Add the printer. See “Adding the printer” on page 109. A second print queue will be created. Remove the wireless queue if you do not want to switch back to accessing the printer over a wireless network. If the printer is currently set up locally (using USB connection) Plug an Ethernet cable into the printer and to an available port on a switch or wall jack.
Networking Locate the printer from the remote computer: Note: The remote computer is the one that is not attached to the printer. Open the printers folder: Click , or click Start and then click Run. In the Start Search or Run box, type control printers. Press Enter, or click OK.
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Networking The printer supports the following methods in connecting to a wireless network: • Personal Identification Number (PIN)—A PIN on the printer is entered into the wireless settings of the access point. • Push Button Configuration (PBC)—Buttons on both the printer and the access point are pushed within a given period of time.
Networking An SSID can contain up to 32 alphanumeric characters. Alphanumeric characters are a combination of alphabetic (letters A to Z) and numeric (numbers 0 to 9) characters. Where do I find my SSID? • View the settings on the access point (wireless router). Most access points have a built‑in Web server that can be accessed using a Web browser.
Networking – If you are using a proxy server, then temporarily disable it to load the Web page correctly. Enter the user name and password for the access point when prompted. Note: The WEP key or WPA/WPA2 preshared key/passphrase is not the same as the password for the access point.
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Networking Scenario 2: Wireless network with Internet access • All computers and printers connect to the network using a wireless access point or wireless router. • The wireless access point connects the network to the Internet through a DSL or cable modem. Scenario 3: Wireless network with no Internet access •...
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Networking What is a USB cable? A Universal Serial Bus (USB) cable is primarily used to connect a USB device to a host. Common hosts include computers and video game consoles. Through the USB port and cable, it is possible to connect computer peripherals such as mouse devices, keyboards, digital cameras, printers, personal media players, flash drives, and external hard drives.
Networking Firmly plug the square end of the USB cable into the back of the printer. Firmly plug the rectangular end of the USB cable into the USB port of the computer. Follow the instructions on the computer screen. How are infrastructure and ad hoc networks different? Wireless networks can operate in one of two modes: infrastructure or ad hoc.
Networking Infrastructure Ad hoc Speed Usually faster Usually slower Requirements for all devices Unique IP address for each device Mode set to Infrastructure mode Ad hoc mode Same SSID Yes, including the access point Same channel Yes, including the access point We recommend setting up a network in infrastructure mode using the installation software CD.
Networking How can I improve wireless signal strength? A common reason wireless printers fail to communicate over a network is poor wireless signal quality. If the signal is too weak, too distorted, or blocked by an object, then it cannot carry information between the access point (wireless router) and the printer.
Networking RRANGE THE NETWORK TO REDUCE SIGNAL ABSORPTION Even when the wireless signal is able to pass through an object, it is slightly weakened. If it passes through too many objects, then it can be significantly weakened. All objects absorb part of the wireless signal when it passes through them, and certain types of objects absorb enough to cause communications problems.
Networking For Macintosh users with an AirPort base station In Mac OS X version 10.5 or later From the Apple menu, navigate to: System Preferences > Network > AirPort The SSID of the network that the computer is connected to is displayed in the Network Name menu. Write down the SSID.
Networking What is a MAC address? A Media Access Control (MAC) address is a 48‑bit identifier associated with the hardware of network equipment. The MAC address may also be called the physical address because it is connected to the hardware of a device instead of its software.
Networking Notes: • A list of MAC addresses can be set on an access point (wireless router) so that only devices with matching MAC addresses are allowed to operate on the network. This is called MAC filtering. If MAC filtering is enabled in your access point and you want to add a printer to your network, then the MAC address of the printer must be included in the MAC filter list.
Networking Locating the printer IP address • From the printer, print a network setup page. In the TCP/IP section, look for Address. • View the printer settings. From the printer control panel, navigate to: > Setup > > Network Setup > >...
Maintaining the printer Maintaining the printer Maintaining ink cartridges In addition to the following tasks that you can perform, your printer performs automatic maintenance cycles if it is plugged into a properly grounded, working electrical outlet. It will briefly come out of Sleep mode or will temporarily turn on if it is turned off.
Maintaining the printer Cleaning the printhead nozzles If you have not been using the printer for a long period, then you may need to clean the printhead nozzles to improve the quality of your prints. Keep your printer plugged to a properly grounded, working electrical outlet to allow it to perform automatic maintenance cycles.
Maintaining the printer Cleaning the scanner glass Clean the scanner glass and other related parts when vertical streaks appear on your printed pages or when you see marks or smudges on such parts. Dampen a clean, lint‑free cloth with water. Gently wipe clean the scanner glass and other related parts.
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Maintaining the printer • Keep the printer in an upright position to prevent the ink from leaking. • Avoid severe jarring movements.
Note: Make sure the printer is not in Sleep mode. Press and hold for three seconds to turn off the printer. If Troubleshooting does not solve your problem Visit our Web site at http://support.dell.com to find the following: • Live online customer support •...
Troubleshooting To confirm the setting, press the left or right arrow button to scroll to Yes, and then press Installation screen did not appear during installation If the "Before you troubleshoot" checklist does not solve the problem, then try the following: AUNCH THE PRINTER MANUALLY For Windows users...
Troubleshooting After one minute, reconnect the power cord into the power supply, and then plug the power cord into the wall outlet. Turn on the printer. Print job does not print or is missing pages If the "Before you troubleshoot" checklist does not solve the problem, then try one or more of the following: AKE SURE THE INK CARTRIDGES ARE INSERTED CORRECTLY Turn the printer on, and then open the printer.
Troubleshooting HECK THE CONNECTION Check the USB cable for any obvious damage. If the cable is damaged, then use a new one. Firmly plug the square end of the USB cable into the back of the printer. Firmly plug the rectangular end of the USB cable into the USB port of the computer. The USB port is marked with Note: If you continue to have problems, then try another USB port on the computer.
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Troubleshooting If this problem persists, then check our Web site for updates for your printer software or firmware. ECONNECT THE PRINTER POWER SUPPLY Turn off the printer. Note: Make sure the printer is not in Sleep mode. Press and hold for three seconds to turn off the printer.
Troubleshooting EMOVE AND REINSTALL THE PRINTER SOFTWARE Understanding printer messages Alignment Problem Try any of the following: • Check the ink cartridges. Open the printer, and then remove and reinstall the ink cartridges. Load a plain and unmarked A4‑ or letter‑size paper. The printer will read any markings on used paper, which could cause the alignment error message to reappear.
Troubleshooting Communication Error The printer cannot communicate with the requested destination. Try one or more of the following: • Make sure your printer and computer are each connected to the Internet through an Ethernet or wireless connection. • Make sure your printer is securely connected to the host computer, print server, or other network access point. •...
Troubleshooting Ink Cartridge Missing Try one or more of the following: • Install the specified missing ink cartridge or cartridges. • Reinsert the specified ink cartridge or cartridges. • Press to clear the message. • See the User's Guide for a list of supported ink cartridges. Ink Cartridge Unsupported Try one or more of the following: •...
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Troubleshooting Network [x] Software Error [x] is the number of the network connection. Try one or more of the following: • Press to clear the message. • Turn the printer off and then back on to reset the printer. Out of Paper in Tray [x] Try one or more of the following: •...
Troubleshooting Printhead Error Remove and reinsert the printhead Warning—Potential Damage: Do not touch the cartridge contacts with bare hands to avoid damage and print quality problems. Open the printer, and then lift the latch. Remove the printhead. Wipe the printhead contacts and the contacts inside the printhead carrier using a clean, lint‑free cloth. Reinsert the printhead, and then close the latch until it clicks into place.
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Troubleshooting Printhead Missing Try one or more of the following: • Install the printhead. Open the printer, and then lift the carrier latch. Insert the printhead, and then close the latch until it clicks into place. Note: Make sure to install the ink cartridges into the printhead. For more information, see “Replacing ink cartridges”...
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Troubleshooting Lift the carrier latch. Remove the unsupported printhead. Insert the supported printhead, and then close the latch until it clicks into place. Note: Make sure to install the ink cartridges into the printhead. For more information, see “Replacing ink cartridges”...
Troubleshooting • If the ink levels are too low, then you must replace the ink cartridges before you can clean the printhead nozzles. • See the User's Guide for more information on how to clean the printhead nozzles. Replace Ink Cartridge Try one or more of the following: •...
Try one or more of the following: • Restart your printer. • Update your printer firmware. For more information, visit http://support.dell.com. USB Device Not Supported Remove the unrecognized USB device and replace it with a supported device. USB Hub Not Supported Remove the unrecognized USB hub.
Troubleshooting Remove the jam clearance cover. Notes: • Squeeze the snap to lift the jam clearance cover. • Make sure that the printhead is moved to the side and away from the jammed paper. Firmly grasp the paper on both sides, and then gently pull it out. Note: Make sure all paper fragments are removed.
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Troubleshooting Pull the tray completely out of the printer. Firmly grasp the paper on both sides, and then gently pull it out. Note: Make sure all paper fragments are removed. Insert the tray. Touch OK or press , depending on your printer model.
Troubleshooting Paper jam in the exit tray Firmly grasp the paper, and then gently pull it out. Note: Make sure all paper fragments are removed. Touch OK or press , depending on your printer model. Paper jam in the duplex unit Note: The parts inside the printer are sensitive.
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Troubleshooting Reinsert the duplex unit. Touch OK or press , depending on your printer model. Paper jam in the ADF (select models only) Note: The parts inside the printer are sensitive. Avoid unnecessarily touching these parts while clearing jams. Check the ADF Press the ADF button, and then open the ADF cover.
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Troubleshooting Scenario 1 Scenario 2 Note: Make sure all paper fragments are removed. Close the ADF cover. Touch OK or press , depending on your printer model. Check under the ADF tray Remove the ADF tray.
Troubleshooting Firmly grasp the paper on both sides, and then gently pull it out. Note: Make sure all paper fragments are removed. Reattach the ADF tray until it snaps into place. Touch OK or press , depending on your printer model. Paper or specialty media misfeeds These are possible solutions if paper or specialty media misfeeds or skews, or if multiple sheets feed or stick together.
Troubleshooting Print troubleshooting • “Poor quality at the edges of the page” on page 148 • “Streaks or lines on printed image” on page 149 • “Print speed is slow” on page 149 • “Computer slows down when printing” on page 150 Poor quality at the edges of the page If the "Before you troubleshoot"...
Troubleshooting From the Print Quality pop‑up menu, choose Best or Photo. Click Print. Streaks or lines on printed image If the "Before you troubleshoot" checklist does not solve the problem, then try one or more of the following: HECK THE INK LEVELS Replace low or empty ink cartridges.
Troubleshooting Computer slows down when printing If the "Before you troubleshoot" checklist does not solve the problem, then try one or more of the following: HECK THE CONNECTION BETWEEN THE PRINTER AND COMPUTER If your computer is connected to the printer through a USB cable, then try using a different USB cable. EFRESH YOUR NETWORK CONNECTIONS If your computer is connected to an Ethernet or wireless network, then turn off the access point (wireless router) and turn it back on.
Troubleshooting Scanner unit does not close Lift the scanner unit. Remove any obstruction keeping the scanner unit open. Lower the scanner unit. Poor copy or scanned image quality If the "Before you troubleshoot" checklist does not solve the problem, then try one or more of the following: LEAN THE SCANNER GLASS DJUST THE SCAN QUALITY FROM THE PRINTER SOFTWARE EVIEW THE TIPS FOR COPYING...
Troubleshooting Firmly plug the rectangular end of the USB cable into the USB port of the computer. The USB port is marked with Note: If you continue to have problems, then try another USB port on the computer. You may have connected to a defective port.
Troubleshooting Fax troubleshooting checklist If you encounter problems sending and receiving faxes, then check the connection first: Check for a dial tone on the telephone line by plugging an analog telephone into the wall jack, DSL filter, VoIP device, or cable modem where you connected the printer. Make sure you plug the telephone into the same port. If you do not hear a dial tone, then contact your line provider.
Troubleshooting NABLE ERROR CORRECTION Errors and blurs may appear in the faxed document if there is too much noise on the line. This option enables the printer to transmit the bad blocks of data again and correct the errors. When a fax has too many errors, the fax may be rejected by the receiving fax machine.
Troubleshooting If the printer is sharing the telephone line with a telephone subscribed to voice mail, then make sure that the following are set: • Auto Answer is Off (if you have only one number on the telephone line). • The printer picks up on the correct distinctive ring (if you subscribe to a distinctive ring service).
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Troubleshooting Fax error messages on the printer control panel Error Message: What it indicates: Possible solutions: The receiving fax machine cannot Remote Fax Error • Resend the fax. There may have receive the fax. The error on the been a problem with the quality of receiving end could be due to several the connection.
Troubleshooting Error Message: What it indicates: Possible solutions: The printer cannot detect a dial tone. See the “Fax troubleshooting checklist.” Failed to Connect Phone Line Error Phone Line Not Connected Your telephone line or the telephone • Phone Line Busy Set the printer to redial.
Troubleshooting Network troubleshooting checklist Before beginning to troubleshoot the wireless printer, verify the following: General Networking Make sure: • The printer, the computer, and the access point (wireless router) are all plugged in and turned on. • The wireless network is working properly. Try accessing other computers on your wireless network.
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Troubleshooting The Continue button is unavailable Try the following solutions in the order they appear until the Continue button becomes active and available: HECK IF THE CABLE IS SECURELY PLUGGED INTO THE PORTS ON BOTH THE COMPUTER AND THE PRINTER USB ports are marked with AKE SURE THE PRINTER IS PLUGGED IN AND TURNED ON Make sure the...
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Troubleshooting UN THE INSTALLER AGAIN Close the installer. Remove the CD, and then restart the computer. Insert the CD, and then run the installer again. AKE SURE YOUR COMPUTER IS ABLE TO ACKNOWLEDGE ACTIVITY ON THE PORT Open the Device Manager to check if it has activity whenever a USB device is connected to a USB port: Click , or click Start and then click Run.
Troubleshooting If you want to connect only to a VPN, then the documents you want to print will not be printed until you have ended the VPN session. If you want to continue printing while connected to a VPN, then connect the printer to the computer using a USB cable.
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Troubleshooting HECK YOUR KEY OR PASSPHRASE If your access point is using WEP security, then the WEP key should be: • Exactly 10 or 26 hexadecimal characters. Hexadecimal characters are A–F, a–f, and 0–9. • Exactly 5 or 13 ASCII characters. ASCII characters are letters, numbers, and symbols found on a keyboard. ASCII characters in a WEP key are case‑sensitive.
Troubleshooting AKE SURE YOUR COMPUTER IS CONNECTED TO YOUR ACCESS POINT • See if you have access to the Internet by opening your Web browser and accessing any site. • If there are other computers or resources on your wireless network, then check to see if you can access them from your computer.
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Troubleshooting “Communication not available” message appears when printing wirelessly Try one or more of the following: AKE SURE YOUR COMPUTER AND PRINTER HAVE VALID ADDRESSES FOR THE NETWORK If you are using a laptop and have power saving settings enabled, then you may see the ”Communication not available” message on your computer screen when you attempt to print wirelessly.
Troubleshooting AKE SURE THE WIRELESS PORT IS SELECTED Click , or click Start and then click Run. In the Start Search or Run box, type control printers. Press Enter, or click OK. Right‑click the printer, and then select Properties or Printer properties from the menu. Click the Ports tab, and then locate the selected port.
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Troubleshooting URN OFF THE ACCESS POINT WIRELESS ROUTER AND TURN IT BACK ON Wait one minute for the printer and computer to reestablish the connection. This can sometimes refresh network connections and resolve connectivity issues. LIMINATE NETWORK CONGESTION If a wireless network is too busy, then the computer and printer may have difficulty communicating with each other. Some causes of wireless network congestion can include: •...
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Troubleshooting Try assigning static IP addresses to the devices in your network to resolve this issue. To assign a static IP address to the printer: Complete the wireless setup, allowing the printer to receive a DHCP address from a DHCP server on the network. Print a network setup page to see what IP address is currently assigned to the printer.
Notices Notices Product information Product name: Dell V725w Machine type: 4449 Model(s): 7d1, 7dE Edition notice January 2012 The following paragraph does not apply to any country where such provisions are inconsistent with local law: THIS PUBLICATION IS PROVIDED “AS IS” WITHOUT WARRANTY OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE.
Notices harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures: • Reorient or relocate the receiving antenna. •...
Notices Waste from Electrical and Electronic Equipment (WEEE) directive The WEEE logo signifies specific recycling programs and procedures for electronic products in countries of the European Union. We encourage the recycling of our products. Product disposal Do not dispose of the printer or supplies in the same manner as normal household waste. Consult your local authorities for disposal and recycling options.
Notices Power consumption Product power consumption The following table documents the power consumption characteristics of the product. Note: Some modes may not apply to your product. Mode Description Power consumption (Watts) Printing The product is generating hard‑copy output from electronic inputs. Copy The product is generating hard‑copy output from hard‑copy original documents.
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Notices Avis de conformité aux normes de l’industrie du Canada Cet appareil numérique de classe B est conforme aux exigences de la norme canadienne relative aux équipements pouvant causer des interférences NMB-003. European Community (EC) directives conformity This product is in conformity with the protection requirements of EC Council directives 2004/108/EC, 2006/95/EC, 1999/5/EC, and 2005/32/EC on the approximation and harmonization of the laws of the Member States relating to electromagnetic compatibility, safety of electrical equipment designed for use within certain voltage limits, radio equipment and telecommunications terminal equipment and on the ecodesign of energy-using products.
Notices Connection to party line service is subject to state tariffs. Contact the state public utility commission, public service commission, or corporation commission for information. If your home has specially wired alarm equipment connected to the telephone line, ensure the installation of this equipment does not disable your alarm equipment.
Notices agréé de type NRTL (Nationally Recognized Testing Laboratory) ou un organisme de certification agréé dans votre région ou pays. Ceci prévient tout endommagement de l’équipement causé par les orages et autres surtensions électriques. Cet équipement utilise des prises de téléphone CA11A. Notice to users of the New Zealand telephone network The following are special conditions for the Facsimile User Instructions.
Notices Verwendung dieses Produkts in der Schweiz Für dieses Produkt muss ein schweizerischer Billing Tone Filter zur Zählzeichenübertragung (Lexmark Teilenummer 14B5109 oder 80D1877) für jede Leitung installiert werden, über die in der Schweiz Zeitsteuertakte übertragen werden. Die Verwendung des Lexmark Filters ist obligatorisch, da in allen analogen Telefonleitungen in der Schweiz Zeitsteuertakte vorhanden sind.
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Notices Industry Canada (Canada) This device complies with Industry Canada specification RSS-210. Operation is subject to the following two conditions: (1) this device may not cause interference, and (2) this device must accept any interference, including interference that may cause undesired operation of the device. This device has been designed to operate only with the antenna provided.
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Notices Compliance is indicated by the CE marking. The manufacturer of this product is: Lexmark International, Inc., 740 West New Circle Road, Lexington, KY, 40550 USA. The authorized representative is: Lexmark International Technology Hungária Kft., 8 Lechner Ödön fasor, Millennium Tower III, 1095 Budapest HUNGARY, A declaration of conformity to the requirements of the Directives is available upon request from the Authorized Representative.
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Notices Español Por medio de la presente, Lexmark International, Inc. declara que este producto cumple con los requisitos esenciales y cualesquiera otras disposiciones aplicables o exigibles de la Directiva 1999/5/CE. Eesti Käesolevaga kinnitab Lexmark International, Inc., et seade see toode vastab direktiivi 1999/5/EÜ põhinõuetele ja nimetatud direktiivist tulenevatele muudele asjakohastele sätetele.
Index Index automatic fax conversion changing print order 41 Numerics setting 82 changing Sleep timeout 19 2‑sided, fax changing wireless settings after setting 82 installation (Macintosh) 101 802.1X authentication 104 changing wireless settings after background, removing 59 installation (Windows) 101 backing material checking cleaning 126...
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Index Continue button unavailable 159 dial tone entering copier or scanner does not checking 90 fax user information 81 respond 150 dial tone volume envelopes copies adjusting 91 loading 32, 36, 43 making 55 dialing prefix 89 printing 43 copy and scan troubleshooting Digital Subscriber Line (DSL) error correction, fax cannot scan to computer over a...
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Index Phone Line Busy 157 receiving automatically 87 index cards Phone Line Error 157 receiving manually 88 loading 37 Phone Line is connected to the rings 90 information incorrect jack on the back of the scheduling 92 finding 8 machine 156 sending a broadcast fax information needed for setting up Phone Line Not Connected 157...
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Index IP address of printer Pages per Side copies 58 finding 122 paper MAC address 121 IP address, assigning 123 conserving 7 finding 121 iron-on transfers loading 29, 35 MAC address filtering 121 loading 37 paper default settings Macintosh saving 38 installing printer on wireless paper exit tray network 98...
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Index RJ‑11 adapter 77 sending faxes, tips 86 signal strength sent history report 93 finding 117 setting Sleep timeout Auto Answer 89 changing 19 safety information 6 Caller ID 81 software did not install 129 saving energy 19 fax header and footer 81 software, optional saving paper 19 fax quality 91...
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Index troubleshooting page does not print 130 Voice over Internet Protocol (VoIP) checking an unresponsive printer does not respond 131 fax setup 75 printer 128 printer printing blank pages 131 VoIP adapter 75 contacting customer support 128 printhead error 137 volume, adjusting Continue button is software did not install 129...
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Index resolving communication problems 165 security 95 security information 112 signal strength 117 SSID 111 troubleshooting 158 types of wireless networks 116 wireless network compatibility 95 wireless print server not installed 163 wireless settings changing after installation (Macintosh) 101 changing after installation (Windows) 101 resetting to factory defaults 161 wireless setup...