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Other trademarks and trade names may be used in this document to refer to either the entities claiming the marks and names or their products. Dell Inc. disclaims any proprietary interest in trademarks and trade names other than its own.
Package Contents Check the contents of your package to verify that you have the following: U.S.A Mini5 device Battery Quick Start Guide Safety, Environmental, and Regulatory Information Warranty Service Information USB cable Charger US plug Pouch Headset EMEA Mini5 device Battery Quick Start Guide Safety, Environmental, and Regulatory Information...
Mini 5 Features Buttons/Connectors/Parts Functionality Headphone connector Connects to headphones. Volume up/down button • While playing media such as music tracks or video clips: Landscape mode: – Press to increase or decrease the Volume up button media volume by one level.
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• Touch and hold to bring up the on- screen keyboard for text input. • Touch to return to the Home screen. Home button • Touch and hold: – For quick access to the recently accessed applications. – Add or delete additional Home screens. Mini 5 Features...
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Use for taking a front view picture, e.g. self-portrait. Parts/controls Functionality Speaker Audio output for video and music playback. Back cover Secures the battery in place. Camera lens Captures pictures and videos. Camera flash For using flash to take pictures. Mini 5 Features...
Setting Up Your Mini 5 Device Getting Your Device Ready for Use 1 Remove the back cover Slide the back cover downwards in the Lift the back cover off the device. direction towards the end of the device. NOTE: The device will shut down automatically if you remove the back cover while the device is on.
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Align the metal contacts on the battery with the contacts on the battery holder and insert the battery. 4 Install the microSD card Hold the microSD card with the Slide the microSD card into the metal contacts facing down. microSD card holder. Setting Up Your Mini 5 Device...
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NOTE: To charge your device using a computer, connect the supplied USB cable’s 30-pin connector to the device’s USB port, and the cable’s USB connector to a USB port on the computer. Setting Up Your Mini 5 Device...
If you choose not to sign in to your Google Account, you will not be able to use the services and applications that require signing in to your Google account, such as Google Talk, Gmail, and Android Market. Setting Up Your Mini 5 Device...
If both the device and the screen are on, press the Power button to turn off the screen. NOTE: If the device is on, but the screen is off, press the Power button turn on the screen. Setting Up Your Mini 5 Device...
Understanding Your Mini 5 Device Touch Screen Your device has a multi-touch sensitive screen. You can touch the surface of the screen with your fingers to operate the device. Finger Gestures Tasks Touch Tap gently on the screen with your •...
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Move items such as images and icons on on the screen. the screen. Keeping your finger in contact with the screen, move your fingertip to the desired location. Take your finger off the screen to drop the item in the desired location. Understanding Your Mini 5 Device...
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Scroll through Home screens, web pages, horizontal direction on the screen. lists, entries, photo thumbnails, contacts, and so on. Zoom-out Move two fingers close together on the Reduce the view of an image or web page screen. (zoom out). Understanding Your Mini 5 Device...
NOTE: To modify the default behavior, open the orientation settings by touching the → → → → Home button the Menu button Settings Sound & display Orientation. Understanding Your Mini 5 Device...
Home screen that you desire to delete. The Delete Room message box appears. 3 Touch the Yes button to confirm deletion. NOTE: You cannot delete your last remaining Home screen. Understanding Your Mini 5 Device...
Touch and hold an empty area on the home screen. The Add to Home • screen menu appears. • Touch the Menu button and then touch the Add option. The Add to Home screen menu appears. Understanding Your Mini 5 Device...
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You can touch the shortcut to dial the number directly. • Direct Message: Touch the desired phone number to create the shortcut on the Home screen. You can touch the shortcut to compose and send a message to the number. Understanding Your Mini 5 Device...
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All contacts: Add a shortcut to all your contacts stored in the Contacts application. Contacts with phone numbers: Add a shortcut to the contacts with phone numbers. Starred contacts: Add a shortcut to the contacts marked with a star. Understanding Your Mini 5 Device...
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The device vibrates to indicate that the item’s moving mode is activated. NOTE: To disable the item’s moving mode, touch the item again. 2 With your finger remaining in contact with the screen, drag the item to another location on the screen. Understanding Your Mini 5 Device...
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1 Touch and hold the folder until it magnifies. 2 Touch the Menu button and then touch Rename Folder. 3 Touch the Folder name input field to type the folder name using the on- screen keyboard. Understanding Your Mini 5 Device...
• Touch the Notification area to view the notifications listed in arrival time order, and then touch a notification to view the desired message, e-mail, or missed call record. Understanding Your Mini 5 Device...
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Vibrate mode is enabled HSPA data network is connected Silent mode is enabled HSPA data network is in use Signal strength, — strong Roaming signal strength, — strong No signal Connected to a Wi-Fi network Understanding Your Mini 5 Device...
Favorites bar. 2 If the main applications menu is not displayed, touch the More icon on the right end of the Favorites bar to open the main applications menu. Understanding Your Mini 5 Device...
Home button to view the recently used applications. NOTE: Recent applications are displayed below the thumbnail views of the Home screens. 2 Touch the desired application on the bar to run the application. Understanding Your Mini 5 Device...
Using Your Mini 5 Device Calling Making Calls To make calls, touch Phone on the Home screen to open the Phone application. To make a call Touch to call a desired phone number or contact from the call log. Touch the typed number to make a call to the number.
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• To erase all calls from the call log, touch the Menu button → Clear call log. To answer a call Touch on the Incoming call screen to answer an incoming call. Using Your Mini 5 Device...
To resume a held call, touch To mute the microphone during a call Touch to turn the microphone on or off. The mute icon appears in the status bar when the microphone is muted. Using Your Mini 5 Device...
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Touch to call the typed number. To swap between active and held calls Touch the Menu button → Swap calls to swap between two calls. Using Your Mini 5 Device...
To enable this service, you need to enter your SIM card’s PIN2 that you can obtain from your network service provider. Voicemail Stores another voicemail number other than the one already on your SIM card. Using Your Mini 5 Device...
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Enable this mode to minimize interference from the (HAC) mode device with the user’s hearing aid, and optimize audio output for the hearing aid. NOTE: Enabling the HAC mode will disable the Bluetooth and WiFi transmitter functions. Using Your Mini 5 Device...
7 To start a text conversation similar to online instant messaging, you can continue to compose and send messages to the same recipient(s). All of the sent and received messages between you and recipient(s) appear in the form of chat logs. Using Your Mini 5 Device...
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Open the Photos & Videos application and touch a video clip to attach it to your message. Capture video Open the Camera application to take a video clip, then attach it to your message. For more information about the Camcorder application, see Camera. Using Your Mini 5 Device...
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Open the Sound Recorder application to record an audio clip. • Touch to start recording. • Touch to stop recording. • Touch to listen to the recording. • Touch Use this recording to attach the recording to your message. Using Your Mini 5 Device...
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On the message composer screen, touch the slideshow attachment icon to playback the slide show; touch Edit to modify the slideshow. To remove the slideshow attachment from your → → message, touch Edit the Menu button Discard slideshow. Using Your Mini 5 Device...
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• Phone number—touch the number to open the Phone application and call the number. • E-mail address—touch the e-mail address to open the Email application and compose an e-mail to send to the address. Using Your Mini 5 Device...
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2 To delete the entire thread, touch Delete thread and then touch OK to confirm deletion. To delete a message within a thread, touch and hold the message to delete, and then touch Delete message on the Message options menu. Touch OK to confirm deletion. Using Your Mini 5 Device...
To close the keyboard, touch the icon on the keyboard, or touch and hold the Menu button To display the keyboard again, • Touch and hold the Menu button • Touch a text field. Using Your Mini 5 Device...
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• Touch to type the smiley ":-)". • Touch and hold to see more emoticons available for typing. • Touch to delete a typed character, symbol, or a space. • Touch and hold to quickly delete typed text. Using Your Mini 5 Device...
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→ the Menu button → Settings → Locale & text → User dictionary, or touch the Application button → the Settings icon → Locale & text → User dictionary. 2 Touch the Menu button → Add. Using Your Mini 5 Device...
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→ the Menu button → Settings → Locale & text → User dictionary, or touch the Application button → Settings icon → Locale & text → User dictionary. 2 Touch the word to delete. 3 Touch Delete. Using Your Mini 5 Device...
To search by voice 1 Touch on the right corner of the search box. 2 Say the fully name or keyword of the item you are looking for. 3 The browser with matching web links opens. Using Your Mini 5 Device...
2 To use Facebook, you need to create a Facebook account if you do not have one. Touch the Sign Up button and follow the instructions to proceed. 3 To sign in to Facebook, type your e-mail and password and touch Login. NOTE: For information on using Facebook, visit facebook.com/help. Using Your Mini 5 Device...
3 When you have entered all the required information, touch either the Save button on the upper right or touch the Menu button → Save to save the contact. Using Your Mini 5 Device...
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Touch an alphabet displayed on the top that matches the first letter of the contact’s first or last name. The screen then displays the contacts whose first or last names starts with the selected alphabet. Using Your Mini 5 Device...
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For information about composing and sending SMS and MMS, see Messaging. To find out how to start an instant messaging chat on Google Talk, see Google Talk. For information about using the e-mail applications, see Gmail mail. Using Your Mini 5 Device...
Formatting a microSD card erases all data and downloaded applications store on it. Ensure that you back up the data that you need before formatting your microSD card. 3 Touch Format SD card → the Format SD card button. Using Your Mini 5 Device...
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2 Press the volume buttons to move the yellow bar on the screen to the Software upgrade from Update.zip option. 3 Touch the Camera button to confirm the action. Using Your Mini 5 Device...
Connecting to the Web To browse the web and access web-based utilities such as instant messaging, one of these data networking connections must be available: • GPRS • EDGE • 3G • HSPA • Wi-Fi GPRS/EDGE/3G/HSPA To connect to the web using GPRS, EDGE, 3G, or HSPA Your device is configured with GPRS, EDGE, 3G, or HSPA network available with the service provider of the SIM card installed in your device.
You can set the device to search for available networks if you are outside your home network or want to register to a different network. To manually select a new network 1 Touch the Home button → the Menu button →...
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NOTE: Your device has the ability to maintain a constant web connection through Wi-Fi or mobile networks (GPRS,EDGE,3G, or HSPA). However, Wi-Fi connection has priority over mobile network connection if both are available. To check the current Wi-Fi network connection From the status bar: When your device is connected to a wireless network, the Wi-Fi icon appears in the status bar to indicate the signal strength (number of bands...
Disable all Connections Using the Airplane Mode Selecting the Airplane mode disables all mobile and Wi-Fi connections. This feature is useful when wireless connectivity is strictly prohibited, such as on an airplane. Touch the Home button → the Menu button →...
3 Touch an address displayed on the screen to go directly to that web page, or complete typing the web page address, then touch Go. To set up your home page 1 Touch the Menu button → Settings → Set home page. 2 Enter the web address of the web site you want to use as your home page and then touch OK.
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To switch between browser windows You can open multiple browser windows to easily switch from one web page to another. 1 On a browser window, touch the Menu button → Window overview. The Current windows screen opens to display multiple browser windows in a smaller view.
Using Web Links, History, and Downloads To select a link on a web page Move to a link you want on a web page. The link is framed by an orange box when you touch it. Link type Functionality Web page address •...
To allow download of web applications CAUTION: Applications downloaded from the web can be from unknown sources. To protect your device and personal data, download applications only from trusted sources such as Android Market. To download web applications, enable your device’s downloading feature. 1 Touch the Home button →...
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4 Enter the bookmark name or edit the web address as needed. 5 Touch OK to save the web page as a bookmark. To open a bookmark 1 On the browser screen, touch or touch the Menu button → Bookmarks. The Bookmarks window opens. 2 On the Bookmarks window: •...
E-mail You can create POP3, IMAP , and exchange e-mail accounts from web-based e- mail services on your device. To open the e-mail application Touch the Application button → Email To set up an e-mail account 1 On the Accounts screen, touch Next. 2 Type the e-mail address and password of the e-mail account you want to add and then touch Next.
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5 Compose your message. 6 Touch the Menu button → Send. NOTE: If you want to save the message as a draft and modify it later, touch → touch the Menu button Save as draft, and then select yes. To delete an e-mail 1 On the e-mail account inbox, touch and hold the e-mail you want to delete.
Web Applications NOTE: You require an active Wi-Fi or mobile data network connection (GPRS, EDGE, 3G, or HSPA) to be able to connect to the Web. For more information about configuring your device for web connectivity, see Connecting to the Web.
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Starred e-mail. Touch the star to add or remove the star. The number of e-mails grouped under the same subject. Subject. To refresh Gmail Touch the Menu button → Refresh to send or receive e-mails and to synchronize your e-mails with your Gmail account on the web. To view e-mails in different folders or with labels To view e-mails stored in the folders other than the inbox, such as in the Sent or All Mail folders, or to view labeled or starred e-mails:...
Touch to view previous e-mails with the same subject. To create and send an e-mail 1 Touch the Menu button → Compose. 2 Enter the contact’s e-mail address in the To field. To send e-mail to multiple contacts, separate their e-mail addresses with a comma. To send a carbon copy (Cc) or a blind carbon copy (Bcc), touch the Menu button →...
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To add a new friend to your friends list NOTE: You can only add people who have a Google Account. 1 In the friends list, touch the Menu button → Add friend. 2 Enter the Google Talk instant messaging ID or Gmail address of the friend you want to add to your friends list.
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To add a friend to an active chat 1 On the chat screen, touch the Menu button → Add to chat. 2 Select the friend you want to invite to the current chat. To disable the chat log On the chat screen, touch the Menu button →...
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To pin a friend You can pin a friend so that the friend always appears in your most popular friends list. 1 In the friends list, touch and hold the friend’s name to open the options menu. 2 Touch Pin friend. NOTE: To unpin a friend, in the friends list, touch and hold the friend you want to unpin and then touch Unpin friend in the options menu.
To sign out from Google Talk → Sign out. In the friends list, touch the Menu button Maps Google Maps help you find your current location, view real-time traffic situations, and get directions to your destination. You can also use the search tool to locate addresses or places of interest on a map or in a street view.
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Type the place you want to find into the search box. You can enter an address, a city or country, or a type of business or organization such “restaurant” or “school”. Touch the search key on the keyboard or the search icon on the search box.
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The search result is marked by a lettered balloon. Touch the balloon to display the name of the place. To move around a map 1 Flick or drag the map in any direction on the screen to view desired areas. 2 If you spot a place of interest while navigating the map, touch and hold the place to display the address (a picture thumbnail is...
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To change map modes 1 Touch the Menu button → Map mode. 2 Select one of the following modes to display the map: The default map mode displays streets, highways, buildings, main establishments, mass transit stations, parks, rivers, lakes, mountains, boundaries, and so on. Satellite The satellite mode displays maps in non-real-time satellite view.
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Traffic The traffic mode displays colored lines along the roads where real-time traffic data can be collected. Green lines indicate good traffic speeds, yellow ones indicate slower speeds, and brown ones indicate congested traffic. To view a map in street view You can switch to street view for the location that you found on the map.
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1 When viewing a map: touch the Menu button → Directions. When a place is found: Touch the place’s name or address displayed on the map. On the location details screen, touch Get directions. 2 Enter the starting point in the first text box and your destination in the second text box.
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Using Google Latitude NOTE: To use Google Latitude, you need to have a Google account to sign in with. The Google Latitude location service allows you to share locations with your friends and family who have signed in to the service with their Google accounts.
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To accept an invitation When you receive a request to share your location with a friend on Latitude, choose how you want to respond: • Accept and share back: You can see your friend’s location, and your friend can see yours. •...
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Hide from this friend Your friend cannot see your photo icon on the map. To resume location sharing with this friend, touch Unhide from this friend. Share only city level location Share only the city or the approximate area you are in, not the street-level location.
YouTube YouTube is a web video streaming service that allows you to view videos uploaded by YouTube members. NOTE: Browsing and viewing videos does not require you to sign in to a YouTube account. However, to use all of the YouTube features, such as rating or commenting on a video or viewing "My account", you must create and sign in to a YouTube account.
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3 Say the video name or a keyword. 4 The videos that match the words you said are listed. 5 Touch the video to start playing the video. To search for a video by category 1 Touch the Menu button →...
Share Send the video’s web link to others by e-mail. Flag If you find the video inappropriate to get posted and want to have it removed, you can flag the video to notify the service provider. Android Market You can use Android Market to download and install applications and games on your device.
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When a category is selected, for example, touch the Games tab → Brain & Puzzle: Touch Top free to sort the items by rating. Touch Just in to sort by date. To download and install an application or game 1 Scroll and browse listed applications or games to locate the desired one. 2 Touch the application or game you want to download and install.
To open an application or game From the Market screen: 1 Touch the Downloads tab on the Market screen. 2 Touch the installed application in the list. 3 Touch the Open button. The selected application starts running. From the main application menu: 1 Touch the Application button 2 Touch the application’s icon.
NOTE: If you wish to synchronize individual applications manually, touch to clear Auto-sync, then touch a data option to start synchronization of the touched data. → Touch the Menu button Sync now to sync all of the data manually. NOTE: While data is syncing, the sync icon appears on the status bar, and the sync icon...
Customizing Your Mini 5 Device With the Settings menu, you can customize the way your device works to suit your individual needs. To change display settings 1 Touch the Home button → the Menu button → Settings → Sound & display, or touch the Application button →...
3 Flick the list to locate and touch a desired item. 4 To enable a setting, touch the setting option to select the check box to disable a setting, touch the setting option to clear the check box Customizing Your Mini 5 Device...
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Audible selection You can hear a tone as you touch the screen to select items. SD card & USB notifications You can hear a tone when you unmount the SD card and insert the USB cable. Customizing Your Mini 5 Device...
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Touch the AM/PM button if the 12-hour format is in use. Touch set to confirm the time. Customizing Your Mini 5 Device...
→ Locale & text → Select locale. 2 Select a language of your choice from the list that appears. Protecting Your Mini 5 Device Protect Your Device Data With a Screen Unlock Pattern You can protect your device data against unauthorized access by locking the touch screen with a screen unlock pattern.
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6 Draw the pattern again as prompted, and then touch Confirm. NOTE: To change your unlock screen pattern, you need to draw the old pattern before proceeding with steps 4 to 6 to draw a new one. Protecting Your Mini 5 Device...
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Use tactile feedback Clear this option if you do not want the device to give you tactile feedback when drawing the unlock pattern. Protecting Your Mini 5 Device...
2 Type the old SIM card PIN using the on-screen keyboard, and then touch 3 Type the new SIM card PIN, and then touch OK. 4 Type the new SIM card PIN again, and then touch OK Protecting Your Mini 5 Device...
Applications Camera Your device has a 5.0 megapixel camera with auto-focus feature that allows you to capture and share high-quality pictures and videos. NOTE: Before you use the camera application, you need to install a microSD card in your device. All pictures and videos that you capture using your device camera are stored on the microSD card.
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NOTE: To capture a picture such as a self-portrait using the front-facing camera lens, → touch the Menu button Use Front-Facing Camera. To manage pictures 1 Touch the viewfinder screen to display the on-screen camera controls. The pictures you have captured most recently appear as thumbnails on the Recent Pics bar along the left of the screen.
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Edit Scroll the tools listed along the left hand side of the screen and select one to edit your picture: • Rotate & Flip: Touch a rotate style on the left to decide how you want to rotate the picture. •...
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To shoot videos 1 Touch the viewfinder screen to display the on-screen video controls. 2 Touch Video to switch to the video recording mode. 3 Frame your subject on the viewfinder. 4 Press to start recording. 5 Press again to stop recording. To adjust video settings 1 Touch the viewfinder screen to display the on-screen video controls.
To manage videos On the right hand side of the picture viewing screen, you can perform these tasks for the displayed video: Share • Gmail: Send the video with a Gmail. • Text Messages: Send the video with a multimedia message.
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NOTE: After you select Use USB Mass Storage, open the My Computer window on your computer to locate a removable drive which is the microSD card installed in your device. Then copy desired files such as music or pictures from another drive/folder to the removable drive, or vice versa. To turn off USB storage The device will not recognize the microSD card when the card is being used as a USB drive.
® Bluetooth Bluetooth is a short-range wireless communications technology that lets your device connect over a wireless network to other Bluetooth-enabled devices for data exchange. Bluetooth on your device operates in three different modes: Bluetooth is turned on. Your device is enabled to detect Bluetooth devices within range, but will not be found by them.
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5 When the pairing is successful, Paired but not connected is displayed under the paired device. 6 Touch the paired device to start connection. When the paired device is successfully connected to your device, the Bluetooth connected icon appears in the status bar. NOTE: To make and receive calls or listen to the music using a Bluetooth headset, pair it first with your device.
Photos & Videos To view and manage the pictures and videos stored on your device, touch the → Photos & Videos Application button NOTE: Before you run the Photos & Videos application, ensure that a microSD card containing media files is installed on your device. All pictures and videos that you capture using your device camera are stored on the microSD card.
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Slideshow Playback all of the pictures as a slideshow. To stop a slideshow, touch the screen or touch the Back button Add to Favorites Copy the picture or video as your favorites that you can access by touching the Favorites tab. Delete Delete the picture or video.
Music NOTE: The Music application only plays audio files saved on the microSD card of your device. Before opening Music, ensure that the needed audio files have been copied to the microSD card of your device. To open Music Touch the Application button →...
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To control music playback The album’s cover image if it has one. The name of the song being played. The name of the artist. • If the song is playing for more than five seconds, touch to jump to the beginning of the song.
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Touch to cycle through the repeat modes. Touch to turn the shuffle mode on and off. NOTE: Press the volume up button or volume down button to adjust the playback volume. NOTE: If you are listening to the music with the supplied 3.5 mm headphones, press the button on the wire of the headphones to pause and resume playback.
Calendar Use the calendar to schedule and manage your events, meetings, and appointments. To open the Calendar Touch the Application button → Calendar To set up an event 1 On any calendar view, touch the Menu button → New event to open the Event details screen.
• Touch and hold an event to open a menu with options for viewing, editing, or deleting the event, or creating a new event. Event reminders If you set a reminder for an event, the upcoming event icon appears in the notifications area of the status bar when the reminder time arrives.
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Turn on alarm Turn on the alarm that you have set on the device. Time Set the alarm time. Adjust the time by touching , or touch the hour and minute fields to enter a time. Touch AM to change to PM or vice versa, then touch Set when done.
Calculator 1 Touch the Application button → Calculator . The basic calculator panel opens. 2 Perform calculations by touching the corresponding buttons on the calculator panel; touch the CLEAR button to clear the displayed numbers or symbols. 3 To perform advanced calculations, flick the basic calculator panel away to the left and reveal the advanced panel, or touch the Menu button →...
Voice Control Touch the Application button → Voice Control Voice Control is a voice commander tool for you to say voice commands to call contacts, find contacts, and dial numbers. NOTE: To learn how to say the voice commands to start call actions, touch the →...
Tasks Touch the Application button → Tasks Use this application to keep track of your to-do items. To add a task 1 Touch the Application button → Tasks to open the Task list. 2 Touch the New task entry. 3 Fill in the following information about the task: What Enter the subject of the task.
To adjust task settings On the Tasks list, touch the Menu button → Settings. Hide completed tasks After you select this option, tasks marked as Completed become invisible. Set alerts & notifications Choose one of these reminder modes: • Alert: The screen displays task information directly when the reminder time arrives.
Notes To enter a note 1 Touch the Application button → Notes to open the Notes screen. 2 Touch the New note entry to open the Create note screen. 3 Type your note into the note field using the on-screen keyboard. 4 Touch the Save button to save the note that you have completed and return to the Notes screen, where the new note entry is displayed.
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To view a document or spreadsheet 1 Swipe the document to view the desired section. 2 To zoom in or out the desired area of a document, touch anywhere on the document to activate the zoom mode, and then touch the zoom controls To find text in a document 1 Touch the Menu button →...
Playing videos on HDMI devices 1 Insert the USB port on the bottom of your device into the 30-pin connector on the home dock. 2 Connect your device to a HDMI device for example a HDMI monitor or TV using a HDMI data cable. 3 Touch the Application button →...
Troubleshooting Problem Possible causes Possible solutions Call-related problems SIM card error SIM card malfunction or Take the SIM card to your damage. service provider for testing. The SIM card is inserted Insert the SIM card properly. improperly. Dirt or dust on the SIM card’s Use a soft, dry cloth to clean metal contacts.
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Problem Possible causes Possible solutions You cannot make outgoing The SIM card is not installed. Install a valid SIM card into your device. calls Poor signal. Move to an open space, or if you are inside a building, move closer to a window. Your device is in Airplane Touch the status area on the mode with no wireless...
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Problem Possible causes Possible solutions Noises during a call You may be near a strong Move to another location to electromagnetic source (such reduce the interference effects. as a TV, a microwave oven, etc.) during a call. You cannot enable certain Your service provider does not Contact your service provider.
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Problem Possible causes Possible solutions Shortened standby time The length of standby time is If you are located in an area affected by your service where the network signal is provider’s system weak, temporarily turn off your configuration. The same device.
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Problem Possible causes Possible solutions Unable to send or receive Your device is in Airplane Touch the status area on the mode with no wireless status bar and clear the multimedia messages. connectivity. Airplane mode checkbox. No MMS service is available. Subscribe to the MMS service from your network service provider.