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Dell UltraSharp UP2718Q User Manual
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Dell UltraSharp UP2718Q User Manual

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Dell UltraSharp UP2718Q
User's Guide
Model: UP2718Q
Regulatory model: UP2718Qt

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Summary of Contents for Dell UltraSharp UP2718Q

  • Page 1 Dell UltraSharp UP2718Q User’s Guide Model: UP2718Q Regulatory model: UP2718Qt...
  • Page 2 Copyright © 2017 Dell Inc. All rights reserved. This product is protected by U.S. and international copyright and intellectual property laws. Dell™ and the Dell logo are trademarks of Dell Inc. in the United States and/or other jurisdictions. All other marks and names mentioned herein may be trademarks of their respective companies.

  • Page 3: Table Of Contents

    Contents About Your Monitor ........5 Package Contents .
  • Page 4 FCC Notices (U.S. only) and Other Regulatory Information ..56 Contacting Dell....... . . 56 Setting Up Your Monitor .

  • Page 5: About Your Monitor

    Package Contents Your monitor ships with the components shown below. Make sure that you have received all the components and contact Dell if something is missing. NOTE: Some items may be optional and may not ship with your monitor. Some features or media may not be available in certain countries.

  • Page 6: Product Features

    • Factory Calibration Report Product Features The Dell UltraSharp UP2718Q monitor has an active matrix, thinfilm transistor (TFT), liquid crystal display (LCD), and LED backlight. The monitor features include: • 68.47 cm (27-inch) active area display (Measured diagonally) 3840 x 2160 (16:9 aspect ratio) resolution, plus full-screen support for lower resolutions.

  • Page 7: Identifying Parts And Controls

    Identifying Parts and Controls Front view Label Description Function buttons (For more information, see Operating the Monitor) Power on/off button (with LED indicator) About Your Monitor...
  • Page 8 Refer to this label if you need to contact Tag label Dell for technical support. Dell soundbar mounting slots Attaches the optional Dell soundbar. NOTE: Please remove the plastic strip covering the mounting slots before affixing the Dell Soundbar. Dell soundbar is sold separately.
  • Page 9 Side View USB downstream port Port with battery icon supports BC 1.2. Bottom View 3 4 56 7 8 Label Description AC power connector To connect the monitor power cable. HDMI 1 connector Connect your computer with HDMI cable. HDMI 2 connector DP connector (in) Connect your computer with DP cable.

  • Page 10: Monitor Specifications

    USB upstream ports Connect the USB cable that comes with your monitor to the computer. Once this cable is connected, you can use the USB downstream connectors on the monitor. USB downstream ports Connect your USB device. You can only use this connector after you have connected the USB cable to the computer and USB upstream connector on the monitor.
  • Page 11 -5° to 21° Swivel -45° to 45° Pivot 0° to 90° Cable management Dell Display Manager Easy Arrange and other key features (DDM) Compatibility Security Security lock slot (cable lock sold separately) Anti-theft stand lock slot (to panel) NOTE *: at panel native only, under Custom Mode preset.
  • Page 12 Preset Display Modes Horizontal Sync Polarity Vertical Pixel Clock Display Mode Frequency (Horizontal/ Frequency (Hz) (MHz) (kHz) Vertical) 720 x 400 31.5 70.0 28.3 VESA, 640 x 480 31.5 60.0 25.2 VESA, 640 x 480 37.5 75.0 31.5 VESA, 800 x 600 37.9 60.0 40.0...
  • Page 13 Physical Characteristics Connector type • DP connector • mDP connector • HDMI connector (x 2 ports) • Audio line-out • USB 3.0 connector (Port with battery icon supports BC 1.2) Signal cable type (in-box) DP to mDP, 1.8 M cable HDMI 1.8 M cable USB 3.0, 1.8 M cable Dimensions (with stand) Height (extended) 547.1 mm (21.54 inches)
  • Page 14 Environmental Characteristics Compliant Standards RoHS Compliant BFR/PVC Free monitor (excluding cables) Temperature Operating 0°C to 35°C (32°F to 95°F) Non-operating –20°C to 60°C (–4°F to 140°F) Humidity Operating 10% to 80% (non-condensing) Non-operating 5% to 90% (non-condensing) Altitude Operating 5,000 m (16,404 ft) (maximum) Non-operating 12,192 m (40,000 ft) (maximum) Thermal dissipation...
  • Page 15 The OSD operates only in the normal operation mode. If you press any button in the active-off mode, one of the following message is displayed: Dell UltraSharp 27 Monitor No DP signal from your device. Press any key on the keyboard or move the mouse or wake it up.
  • Page 16 Pin Assignments DP connector (in) Pin number 20-pin side of the connected signal cable ML3(n) ML3(p) ML2(n) ML2(p) ML1(u) ML1(p) ML0(n) ML0(p) CONFIG1 CONFIG2 AUX CH (p) AUX CH (n) Hot Plug Detect +3.3V DP_PWR About Your Monitor...
  • Page 17 mDP connector Pin number 20-pin side of the connected signal cable Hot Plug Detect ML3 (n) CONFIG1 ML3 (p) CONFIG2 ML2 (n) ML0 (n) ML2 (p) ML0 (p) ML1 (n) AUX (p) ML1 (p) AUX (n) +3.3V DP_PWR About Your Monitor...
  • Page 18 HDMI connector Pin number 19-pin side of the connected signal cable TMDS DATA 2+ TMDS DATA 2 SHIELD TMDS DATA 2- TMDS DATA 1+ TMDS DATA 1 SHIELD TMDS DATA 1- TMDS DATA 0+ TMDS DATA 0 SHIELD TMDS DATA 0- TMDS CLOCK+ TMDS CLOCK SHIELD TMDS CLOCK-...
  • Page 19 Universal Serial Bus (USB) This section gives you information about the USB ports available on your monitor. NOTE: Up to 2 A on USB downstream port (port with battery icon) with BC 1.2 compliance devices; up to 0.9 A on the other 2 USB downstream ports. Your computer has the following USB ports: • 2 upstream - bottom • 4 downstream - 2 at left side, 2 at bottom...

  • Page 20: Plug-And-Play

    During the LCD monitor manufacturing process, it is not uncommon for one or more pixels to become fixed in an unchanging state which are hard to see and do not affect the display quality or usability. For more information on LCD Monitor Pixel Policy, see Dell support site at: http://www.dell.com/support/monitors. About Your Monitor...

  • Page 21: Setting Up The Monitor

    Setting Up the Monitor Attaching the Stand NOTE: The stand riser and stand base are detached when the monitor is shipped from the factory. NOTE: The procedure below is applicable for the default stand. If you purchased any other stand, see the documentation shipped with the stand to set it up. CAUTION: Place monitor on a flat, clean, and soft surface to avoid scratching the display panel.
  • Page 22 • Hold the stand base with the triangle mark facing upward. • Align the stand base protruded blocks to the matching slot on the stand. • Insert the stand base blocks fully into the stand slot. Setting Up the Monitor...
  • Page 23 • Lift the screw handle and turn the screw clockwise. • After fully tightening the screw, fold the screw handle flat within the recess. Setting Up the Monitor...

  • Page 24: Using The Tilt, Swivel, And Vertical Extension

    Using the Tilt, Swivel, and Vertical Extension NOTE: This is applicable for a monitor with a stand. If you purchased any other stand, refer to the respective stand setup guide for set up instructions. Tilt, Swivel and Vertical Extension With the stand attached to the monitor, you can tilt the monitor for the most comfortable viewing angle.

  • Page 25: Adjusting The Rotation Display Settings Of Your System

    After you have rotated your monitor, you need to complete the procedure below to adjust the Rotation Display Settings of your System. NOTE: If you are using the monitor with a non-Dell computer, you need to go the graphics driver website or your computer manufacturer website for information on rotating the ’contents’...
  • Page 26 Single monitor connection Connecting the DP (or mDP) cable NOTE: Default is DP port. Select input source on monitor to switch to mDP. Connecting the HDMI cable HDMI HDMI Connecting the USB cable After you have completed connecting the DP-mDP cables, follow the procedure below to connect the USB 3.0 cable to the computer and complete your monitor setup: a.
  • Page 27 signals from the two computers by changing the USB Selection setting from the OSD menu. (See USB Selection for details) Connect the USB 3.0 peripherals to the downstream USB 3.0 ports on the monitor. Plug the power cables for your computer and monitor into nearby outlet. a.
  • Page 28 For example Dell XPS8910, Alienware Aurora R5, bundled with the below graphics cards. Dell Graphics driver with HDR support: Refer to Dell support page to download the latest graphics driver that supports HDR playback for your PC/Notebook. Nvidia HDR capable Nvidia graphics cards: GTX1070, GTX1080, P5000, P6000, etc. For a full range of HDR capable Nvidia graphics cards please refer to Nvidia website www.nvidia.com...

  • Page 29: Organizing Your Cables

    Organizing Your Cables After attaching all necessary cables to your monitor and computer, (see Connecting Your Monitor for cable attachment) organize all cables as shown above. Removing the Monitor Stand CAUTION: To prevent scratches on the LCD screen while removing the stand, make sure that the monitor is placed on a soft, clean surface.

  • Page 30: Wall Mounting (Optional)

    Wistron InfoComm (Zhongshan) Corporation :080-854-0066 XUXXXXXX-XXXXX MSIP-REM-WT1-UP2718Qt CAN ICES-3 (B)/NMB-3(B) Flicker Free Low Blue Light Content Raheen Business Park Limerick Ireland www.dell.com www.tuv.com www.tuv.com ID XXXXXXXXXX ID 1419033926 ID 1419033928 ID XXXXXXXXXX И005-16 XXXXX R43004 X X X X X X - X X...

  • Page 31: Operating The Monitor

    Operating the Monitor Turning on the Monitor Press the button to turn on the monitor. Using the Front Panel Controls Use the control buttons on the front of the monitor to adjust the characteristics of the image being displayed. As you use these buttons to adjust the controls, an OSD shows the numeric values of the characteristics as they change.
  • Page 32 The following table describes the front panel buttons: Front-Panel Button Description Use this button to choose from a list of preset color modes. Shortcut key: Preset Modes Use this button to directly access the “Brightness/ Contrast” menu. Shortcut key: Brightness/Contrast Use this button to choose from a list of Input Source. Shortcut key: Input Source Use this menu button to launch the on-screen display...
  • Page 33 Front-Panel Button Use the buttons on the front of the monitor to adjust the image settings. Front Panel Button Description Use the Up (increase) and Down (decrease) keys to adjust items in the OSD menu. Down Use the OK button to confirm your selection. Use the Back button to go back to the previous menu.

  • Page 34: Using The On-Screen Display (Osd) Menu

    NOTE: Any changes you make using the OSD menu are automatically saved if you move to another OSD menu, exit the OSD menu, or wait for the OSD menu to disappear. 1 Press the button to launch the OSD menu and display the main menu. Dell UltraSharp 27 Monitor Brightness/Contrast Input Source Color Display...
  • Page 35 Icon Menu and Description Submenus Brightness/ Use this menu to activate Brightness/Contrast adjustment. Contrast Dell UltraSharp 27 Monitor Brightness/Contrast Input Source Color Display PIP/PBP USB Selection Menu Personalize Others Brightness Brightness adjusts the luminance of the backlight (minimum 0; maximum 100).
  • Page 36 Reset Input Resets your monitor’s Input Source settings to the factory Source defaults. Color Use the Color menu to adjust the color setting mode. Dell UltraSharp 27 Monitor Brightness/Contrast Input Source Color Preset Modes Standard Display Input Color Format...
  • Page 37 Icon Menu and Description Submenus Preset Mode When you select Preset Modes, you can choose Standard, ComfortView, Movie, Game,Color Temp., Color Space, or Custom Color from the list. Dell UltraSharp 27 Monitor Brightness/Contrast Standard Input Source ComfortView Color Movie Display...
  • Page 38 – REC2020: This mode matches 76.9% REC2020 standard. – REC709: This mode matches 100% REC709 standard. – CAL1/CAL2: User calibrated preset mode using Dell Ultrasharp Color Calibration Software or other Dell approved software. Dell Ultrasharp Color Calibration Software works with the X-rite colorimeter i1Display Pro.
  • Page 39 Green, and Blue values and create your own preset color mode. buttons to select the Gain, Offset, Hue, Use the Saturation. Dell UltraSharp 27 Monitor Custom Color Gain O set Saturation – Gain: Select it to adjust input RGB signal gain level (default value are 100).
  • Page 40 RGB: Select this option if your monitor is connected to a computer (or DVD player) using the HDMI or DP-mDP cable. YPbPr: Select this option if your DVD player supports only YPbPr output. Dell UltraSharp 27 Monitor Brightness/Contrast Input Source Color...
  • Page 41 Restores the display settings to factory defaults. PIP/PBP This function brings up a window displaying image from another input source. Thus you can watch two images from different sources at the same time. Dell UltraSharp 27 Monitor Brightness/Contrast Input Source Color Display...
  • Page 42 Icon Menu and Description Submenus PIP/PBP Mode Adjusts the PBP (Picture by Picture) model to PIP Small, PIP Large, or PBP. You can disable this feature by selecting Off. PIP Small PIP Large PIP/PBP (Sub) Select between the different video signals that may be connected to your monitor for the PIP/PBP sub-window.
  • Page 43 The display and USB upstream ports connection can be changed by selecting the input source function. When you use only one upstream port, the connected upstream port is active. Dell UltraSharp 27 Monitor Brightness/Contrast Input Source Color Display...
  • Page 44 Submenus Menu Select this option to adjust the settings of the OSD, such as, the languages of the OSD, the amount of time the menu remains on screen, and so on. Dell UltraSharp 27 Monitor Brightness/Contrast Input Source Color Language...
  • Page 45 Monitor Sleep Sleep After Timeout: Monitor goes into sleep after timeout. Never: Monitor never goes into sleep. Reset Restores shortcut keys to factory defaults. Personalization Other Dell UltraSharp 27 Monitor Brightness/Contrast Display Info Input Source Auto Rotation Color DDC/CI Display...
  • Page 46 Select Off to turn off this feature. Enable this feature for best user experience and optimum performance of your monitor. Dell UltraSharp 27 Monitor Brightness/Contrast Input Source Color Display...
  • Page 47 OSD Warning Messages When the monitor does not support a particular resolution mode, you can see the following message: Dell UltraSharp 27 Monitor The current input timing is not supported by the monitor display. Please change your input timing to...
  • Page 48 If you press any button other than the power button, the following messages will appear depending on the selected input: Dell UltraSharp 27 Monitor No DP signal from your device. Press any key on the keyboard or move the mouse or wake it up.
  • Page 49 Dell UltraSharp 27 Monitor No mDP Cable The display will go into Power Save Mode in 4 minutes. www.dell.com/support/monitors UP2718Q Dell UltraSharp 27 Monitor No HDMI1 Cable The display will go into Power Save Mode in 4 minutes. www.dell.com/support/monitors UP2718Q...

  • Page 50: Troubleshooting

    LED remains white. Also, depending upon the selected input, one of the dialogs shown below will continuously scroll through the screen. Dell UltraSharp 27 Monitor No DP Cable The display will go into Power Save Mode in 4 minutes.
  • Page 51 Dell UltraSharp 27 Monitor No HDMI1 Cable The display will go into Power Save Mode in 4 minutes. www.dell.com/support/monitors UP2718Q Dell UltraSharp 27 Monitor No HDMI2 Cable The display will go into Power Save Mode in 4 minutes. www.dell.com/support/monitors UP2718Q This box also appears during normal system operation, if the video cable becomes disconnected or damaged.

  • Page 52: Built-In Diagnostics

    Built-in Diagnostics Your monitor has a built-in diagnostic tool that helps you determine if the screen abnormality you are experiencing is an inherent problem with your monitor, or with your computer and video card. NOTE: You can run the built-in diagnostics only when the video cable is unplugged and the monitor is in self-test mode.

  • Page 53: Common Problems

    Missing Pixels LCD screen has • Cycle power on-off. spots • Pixel that is permanently off is a natural defect that can occur in LCD technology. • For more information on Dell Monitor Quality and Pixel Policy, see Dell Support site at: http:// www.dell.com/support/monitors. Stuck-on Pixels LCD screen has • Cycle power On-Off. bright spots • Pixel that is permanently off is a natural defect that can occur in LCD technology.

  • Page 54: Product Specific Problems

    Common What You Possible Solutions Symptoms Experience Missing Color Picture missing • Perform monitor self-test. color • Ensure that the video cable connecting the monitor to the computer is connected properly and is secure. • Check for bent or broken pins in the video cable connector.

  • Page 55: Universal Serial Bus (Usb) Specific Problems

    Specific What You Possible Solutions Symptoms Experience No image Black screen • Verify which DP standard (DP 1.1a or DP 1.4) is when using DP your Graphics Card certified to. Download and connection to install the latest graphics card driver. the PC • Some DP 1.1a graphics card cannot support DP 1.4 monitors.

  • Page 56: Appendix

    Contacting Dell NOTE: If you do not have an active Internet connection, you can find contact information on your purchase invoice, packing slip, bill, or Dell product catalog. Dell provides several online and telephone-based support and service options. Availability varies by country and product, and some services may not be available in your area.

  • Page 57: Setting Up Your Monitor

    2 After installing the drivers for your graphics adapter, attempt to set the resolution to 3840 x 2160 again. NOTE: If you are unable to set the resolution to 3840 x 2160, please contact Dell to inquire about a graphics adapter that supports these resolutions.
  • Page 58 Non-Dell computer In Windows Vista, Windows 7, Windows 8 or Windows 8.1: 1 For Windows 8 or Windows 8.1 only, select the Desktop tile to switch to classic desktop. 2 Right-click on the desktop and click Personalization. 3 Click Change Display Settings.

  • Page 59: Maintenance Guidelines

    Maintenance Guidelines Cleaning Your Monitor WARNING: Before cleaning the monitor, unplug the monitor power cable from the electrical outlet. CAUTION: Read and follow the Safety Instructions before cleaning the monitor. For best practices, follow these instructions in the list below while unpacking, cleaning, or handling your monitor: • To clean your anti-static screen, lightly dampen a soft, clean cloth with water.

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