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Dell UltraSharp UP3017Q User Manual
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Dell UltraSharp UP3017Q User Manual

Dell UltraSharp UP3017Q User Manual

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Dell UltraSharp UP3017Q
User's Guide
Model: UP3017Q
Regulatory model: UP3017Qt

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Summary of Contents for Dell UltraSharp UP3017Q

  • Page 1 Dell UltraSharp UP3017Q User’s Guide Model: UP3017Q Regulatory model: UP3017Qt...
  • Page 2 Copyright © 2016 Dell Inc. All rights reserved. This product is protected by U.S. and international copyright and intellectual property laws. Dell™ and the Dell logo are trademarks of Dell Inc. in the United States and/or other jurisdictions. All other marks and names mentioned herein may be trademarks of their respective companies.

  • Page 3: Table Of Contents

    Contents About Your Monitor ........5 Package Contents .
  • Page 4 FCC Notices (U.S. only) and Other Regulatory Information ..51 Contacting Dell ........51 Setting Up Your Monitor .

  • Page 5: About Your Monitor

    Package Contents Your monitor ships with the components shown below. Make sure that you have received all the components and contact Dell if something is missing. NOTE: Some items may be optional and may not ship with your monitor. Some features or media may not be available in certain countries.
  • Page 6 Power adapter HDMI cable DP cable (mDP to DP) mDP cable (mDP to mDP) USB Type C cable (C to C) USB Type C cable (C to A) USB Type C Holder Cleaning cloth • Drivers and documentation media • Quick Setup Guide • Safety and Regulatory Information • Factory Calibration Report About Your Monitor...

  • Page 7: Product Features

    Product Features The Dell UltraSharp UP3017Q monitor has an Active Matrix Organic Light Emitting Diode (AMOLED) that uses LTPS TFT(Low Temperature Poly Silicon Thin Film Transistor) as switching components.The monitor features include: • 76.19 cm (30.0-inch) viewable area display (measured diagonally).

  • Page 8: Identifying Parts And Controls

    Identifying Parts and Controls Front view Label Description Function buttons (For more information, see Operating the Monitor) Power on/off button (with LED indicator) Back View Label Description VESA mountiong holes (100 mm Wall mount monitor using VESA- x 100 mm-behind attached VESA compatible wall mount kit (100 mm x 100 cover) mm).

  • Page 9: Bottom View

    Barcode, serial number, and Service Refer to this label if you need to contact Tag label Dell for technical support. Cable management slot Use to organize cables by placing them through the slot. Bottom View Label Description DC power connector To connect the monitor power cable.

  • Page 10: Monitor Specifications

    Monitor Specifications Panel type OLED Viewable image Diagonal 76.19 cm (30 inches) Active Area Horizontal 699.86 mm (27.55 inches) Vertical 379.22 mm (14.93 inches) Area 265400.90 mm (411.32 inches Aspect Ratio 16:9 Pixel pitch 0.173 mm x 0.173 mm Pixel Per Inch (PPI) Viewing angle Horizontal 178°...

  • Page 11: Resolution Specifications

    Connectivity mDP (1.2) HDMI (2.0) USB Type C (Alternate mode with DP1.2, Power Delivery PD up to 100W) Resolution Specifications Horizontal scan range 30 kHz to 133 kHz Vertical scan range 30 Hz to 60 Hz Screen refresh rate 60Hz, 120Hz (selectable) 96Hz (for 24Hz input only) Maximum preset resolution 3840 x 2160 at 60 Hz...

  • Page 12: Electrical Specifications

    Electrical Specifications Video input signals • Digital video signal for each differential line Per differential line at 100 ohm impedance • HDMI/mDP/USB Type C signal input support AC/DC adapter: Input voltage/ frequency/ 100-240V AC / 50 or 60 Hz ± 3 Hz / 3A (maximum) current Output voltage/current Output: 19.5V DC / 12.3 A...

  • Page 13: Environmental Characteristics

    Weight with stand assembly 10.14 kg (22.35 lb) and cables Weight without stand assembly 6.43 kg (14.17 lb) (For wall mount or VESA mount considerations - no cables) Weight of stand assembly 2.41 kg (5.31 lb) Environmental Characteristics Temperature Operating 0°C to 35°C (32°F to 95°F) Non-operating –20°C to 60°C (–4°F to 140°F)

  • Page 14: Power Management Modes

    Power Management Modes If you have VESA’s DPM-compliant video card or software installed in your PC, the monitor can automatically reduce its power consumption when not in use. This is referred to as power save mode*. If the computer detects input from the keyboard, mouse, or other input devices, the monitor automatically resumes functioning.

  • Page 15: Pin Assignments

    Pin Assignments HDMI connector Pin number 19-pin side of the connected signal cable TMDS DATA 2+ Shield GND TMDS DATA 2- TMDS DATA 1+ Shield GND TMDS DATA 1- TMDS DATA 0+ Shield GND TMDS DATA 0- TMDS CLOCK+ Shield GND TMDS CLOCK- DDC CLOCK (SCL) DDC DATA (SDA)
  • Page 16 mDP connector Pin number 20-pin side of the connected signal cable Hot Plug Detect ML3 (n) CONFIG1 ML3 (p) CONFIG2 ML2 (n) ML0 (n) ML2 (p) ML0 (p) ML1 (n) AUX (p) ML1 (p) AUX (n) Return DP_PWR About Your Monitor...
  • Page 17 USB Type C Connector Signal Assignment Signal Assignment TX1+ RX1+ TX1- RX1- VBUS VBUS SBU2 SBU1 VCONN VBUS VBUS RX2- TX2- RX2+ TX2+ About Your Monitor...

  • Page 18: Plug-And-Play

    During the OLED monitor manufacturing process, it is not uncommon for one or more pixels to become fixed in an unchanging state which are hard to see and do not affect the display quality or usability. For more information on OLED Monitor Pixel Policy, see Dell support site at: http://www.dell.com/support/monitors. About Your Monitor...

  • Page 19: Setting Up The Monitor

    Setting Up the Monitor Attaching the Stand NOTE: The stand riser and stand base are detached when the monitor is shipped from the factory. NOTE: The procedure below is applicable for the default stand. If you purchased any other stand, see the documentation shipped with the stand to set it up. CAUTION: Place monitor of a flat, clean, and soft surface to avoid scratching the display panel.
  • Page 20 • Hold the stand base with the triangle ▲ mark facing upward. • Align the stand base protruding blocks to the matching slot on the stand. • Insert the stand base blocks fully into the stand slot. Setting Up the Monitor...
  • Page 21 • Lift the screw handle and turn the screw clockwise. • After fully tightening the screw, fold the screw handle flat within the recess. Setting Up the Monitor...

  • Page 22: Using The Tilt, Swivel And Vertical Extension

    After you have rotated your monitor, you need to complete the procedure below to adjust the Rotation Display Settings of your System. NOTE: If you are using the monitor with a non-Dell computer, you need to go the graphics driver website or your computer manufacturer website for information on rotating the ’contents’...

  • Page 23: Connecting Your Monitor

    NOTE: If you do not see the rotation option or it is not working correctly, go to www.dell.com/support and download the latest driver for your graphics card. Connecting Your Monitor WARNING: Before you begin any of the procedures in this section, follow the Safety Instructions.
  • Page 24 3 If your Notebook required >100W to operate and the battery is drained, it may not power up or charge with UP3017Q USB PD. Connecting the USB Type C cable(C to A) NOTE: Only needed when calibrating the Display with Dell Ultrasharp Color Calibration Software. Setting Up the Monitor...

  • Page 25: Organizing Your Cables

    Organizing Your Cables To attach the Cable holder: 1 Place Cable holder into back cover Security lock slot. 2 Rotate 90 degree of Cable holder. 3 The USB Type C cable through the cable clip to fix it as picture shown. After attaching all necessary cables to your monitor and computer, (see Connecting Your Monitor...

  • Page 26: Removing The Monitor Stand

    Removing the Monitor Stand CAUTION: To prevent scratches on the OLED screen while removing the stand, make sure that the monitor is placed on a soft, clean surface. NOTE: The procedure below is applicable for the default stand. If you purchased any other stand, see the documentation shipped with the stand to set it up.

  • Page 27: Wall Mounting (Optional)

    Wall Mounting (Optional) NOTE: Use M4 x 10 mm screws to connect the monitor to the wall-mounting kit. Refer to the instructions that come with the VESA-compatible wall mounting kit. 1 Place the monitor on a soft cloth or cushion on a stable, flat table. Remove the stand.

  • Page 28: Oled Screen Protection Mode

    OLED Screen Protection Mode This UP3017Q internal firmware algorithm is able to analyze the image display on the screen dynamically. Assuming no user is present when there is no content changes for a prolong period of time, it will turn off the screen. The Screen Protection Mode feature effectively extends the panel lifespan and reduces power consumption.

  • Page 29: Operating The Monitor

    Operating the Monitor Turning on the Monitor Press the button to turn on the monitor. Using the Front Panel Controls Use the control buttons on the front of the monitor to adjust the characteristics of the image being displayed. As you use these buttons to adjust the controls, an OSD shows the numeric values of the characteristics as they change.
  • Page 30 The following table describes the front panel buttons: Front-Panel Button Description Use this button to choose from a list of preset color modes. Shortcut key: Preset Modes Use this button to directly access the Brightness menu. Shortcut key: Brightness Use this button to choose from a list of Input Source. Shortcut key: Input Source Use this menu button to launch the on-screen...
  • Page 31 Front-Panel Button Use the buttons on the front of the monitor to adjust the image settings. Front Panel Button Description Use the Up (increase) and Down (decrease) keys to adjust items in the OSD menu. Down Use the OK button to confirm your selection. Use the Back button to go back to the previous menu.

  • Page 32: Using The On-Screen Display (Osd) Menu

    Using the On-Screen Display (OSD) Menu Accessing the Menu System NOTE: Any changes you make using the OSD menu are automatically saved if you move to another OSD menu, exit the OSD menu, or wait for the OSD menu to disappear. 1 Press the button to launch the OSD menu and display the main menu.
  • Page 33 Icon Menu and Description Submenus Brightness Use this menu to activate Brightness adjustment. Brightness Brightness adjusts the luminance of the backlight (minimum 0; maximum 100). Press the button to increase brightness. Press the button to decrease brightness. Input Source Use the Input Source menu to select between different video inputs that are be connected to your monitor.
  • Page 34 Icon Menu and Description Submenus USB Type-C Select USB Type-C input when you are using the USB Type-C connector. to select the USB Type-C input source. Select mDP input when you are using the mDP (mini DisplayPort) connector. to select the mDP input source. HDMI Select the HDMI input when you are using the HDMI connector.
  • Page 35 Icon Menu and Description Submenus Preset Modes When you select Preset Modes, you can choose Standard, Multimedia, Movie, Paper, Color Temp., Color Space or Custom Color from the list. • Standard: Default color settings. This is the default preset mode. • Multimedia: Ideal for multimedia applications. • Movie: Ideal for movies.
  • Page 36 Icon Menu and Description Submenus – Adobe RGB: This mode matches 100% Adobe RGB standard. – sRGB: This mode matches 100% sRGB standard. – REC709: This mode matches 100% REC709 standard. – DCI-P3: This mode reproduces 97.5% of DCI-P3 digital cinema color standard.
  • Page 37 Icon Menu and Description Submenus • Custom Color: Allows you to manually adjust the color settings. Press the buttons to adjust the Red, Green, and Blue values and create your own preset color mode. Use the buttons to select the Gain, Offset, Hue, Saturation.
  • Page 38 Icon Menu and Description Submenus Reset Color Resets your monitor’s color settings to the factory defaults. Display Use the Display menu to adjust image. Aspect Ratio Adjust the image ratio to Wide 16:9, Auto Resize, 4:3, or 1:1. Monitor Sleep After Timeout: Monitor goes into sleep(power save Sleep mode) after timeout.
  • Page 39 Icon Menu and Description Submenus Energy Power Allows you to set the state of the power light to save energy. Button LED Screen When the screen protection feature is activated, the left side Protection OSD button LED will blink and the screen will be dimmed and Timer turn off after 5/10 minutes.
  • Page 40 Icon Menu and Description Submenus Menu Select this option to adjust the settings of the OSD, such as, the languages of the OSD, the amount of time the menu remains on screen, and so on. Language Set the OSD display to one of eight languages. (English, Spanish, French, German, Brazilian Portuguese, Russian, Simplified Chinese, or Japanese).
  • Page 41 Icon Menu and Description Submenus Personalize Select from Preset Modes, Brightness, Input Source, Aspect Ratio set as shortcut key. Reset Restores shortcut keys to factory defaults. Persona- lization Operating the Monitor...
  • Page 42 Icon Menu and Description Submenus Other Select this option to adjust the OSD settings. Button The monitor beeps every time a new option is selected in the Sound menu. This feature On or Off the sound. DDC/CI DDC/CI (Display Data Channel/Command Interface) allows you to adjust the monitor settings using software on your computer.

  • Page 43: Osd Warning Messages

    OSD Warning Messages When the monitor does not support a particular resolution mode, you can see the following message: This means that the monitor cannot synchronize with the signal that it is receiving from the computer. See Monitor Specifications for the Horizontal and Vertical frequency ranges addressable by this monitor.
  • Page 44 If either HDMI, mDP, USB Type-C input is selected and the corresponding cable is not connected, a floating dialog box as shown below appears. Troubleshooting for more information. Operating the Monitor...

  • Page 45: Troubleshooting

    Troubleshooting WARNING: Before you begin any of the procedures in this section, follow the Safety Instructions. Self-Test Your monitor provides a self-test feature that allows you to check whether your monitor is functioning properly. If your monitor and computer are properly connected but the monitor screen remains dark, run the monitor self-test by performing the following steps: Turn off both your computer and the monitor.
  • Page 46 This box also appears during normal system operation, if the video cable becomes disconnected or damaged. Turn off your monitor and reconnect the video cable; then turn on both your computer and the monitor. If your monitor screen remains blank after you use the previous procedure, check your video controller and computer, because your monitor is functioning properly.

  • Page 47: Built-In Diagnostics

    Built-in Diagnostics Your monitor has a built-in diagnostic tool that helps you determine if the screen abnormality you are experiencing is an inherent problem with your monitor, or with your computer and video card. NOTE: You can run the built-in diagnostics only when the video cable is unplugged and the monitor is in self-test mode.

  • Page 48: Common Problems

    Input Source menu. Missing Pixels screen has spots • Cycle power on-off. • Pixel that is permanently off is a natural defect that can occur in current display technology. • For more information on Dell Monitor Quality and Pixel Policy, see Dell Support site at: http://www.dell.com/support/monitors. Stuck-on Pixels screen has • Cycle power On-Off. bright spots • Pixel that is permanently off is a natural defect that can occur in current display technology.

  • Page 49: Product Specific Problems

    Common What You Possible Solutions Symptoms Experience Missing Color Picture missing • Perform monitor self-test. color • Ensure that the video cable connecting the monitor to the computer is connected properly and is secure. • Check for bent or broken pins in the video cable connector.
  • Page 50 Specific What You Possible Solutions Symptoms Experience No image Black screen • Verify which DP standard (DP 1.1a or DP 1.2) is when using DP your Graphics Card certified to. Download and connection to install the latest graphics card driver. the PC • Some DP 1.1a graphics card cannot support DP 1.2 monitors.

  • Page 51: Appendix

    Contacting Dell NOTE: If you do not have an active Internet connection, you can find contact information on your purchase invoice, packing slip, bill, or Dell product catalog. Dell provides several online and telephone-based support and service options. Availability varies by country and product, and some services may not be available in your area.

  • Page 52: Setting Up Your Monitor

    2 After installing the drivers for your graphics adapter, attempt to set the resolution to 3840 x 2160 again. NOTE: If you are unable to set the resolution to 3840 x 2160, please contact Dell to inquire about a graphics adapter that supports these resolutions.
  • Page 53 Non-Dell computer In Windows Vista, Windows 7, Windows 8 or Windows 8.1: 1 For Windows 8 or Windows 8.1 only, select the Desktop tile to switch to classic desktop. 2 Right-click on the desktop and click Personalization. 3 Click Change Display Settings.

  • Page 54: Maintenance Guidelines

    Maintenance Guidelines Cleaning Your Monitor WARNING: Before cleaning the monitor, unplug the monitor power cable from the electrical outlet. CAUTION: Read and follow the Safety Instructions before cleaning the monitor. For best practices, follow these instructions in the list below while unpacking, cleaning, or handling your monitor: • To clean your anti-static screen, lightly dampen a soft, clean cloth with water.

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