AVIOTEC IP starlight 8000
Problem
Artificial light, e.g. fluorescent light, causes
flickering of the camera image.
9.5
Camera
If a fault cannot be resolved, please contact your supplier or system integrator, or go directly
to Customer Service.
The version numbers of the internal firmware can be viewed on a service page. Please note
this information before contacting Customer Service.
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2.
The camera offers a variety of configuration options. Therefore, check that it works properly
after installation and configuration. This is the only way to ensure that the camera will function
as intended in the event of an alarm.
Your check should include the following functions:
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The camera has four LEDs on the rear panel:
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No OSD messages appear.
The ping command can be used to check the connection between two IP addresses. This
allows testing whether a device is active in the network.
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If the device is found, the response appears as "Reply from ... ", followed by the number of
bytes sent and the transmission time in milliseconds. Otherwise, the device cannot be
accessed via the network. This might be because:
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Bosch Sicherheitssysteme GmbH
In the address bar of your browser, after the unit IP address, enter: /version
for example: 192.168.0.80/version
Write down the information or print out the page.
Can you connect to the camera remotely
Does the camera transmit all the data required?
Does the camera respond as desired to alarm events?
Is it possible to control peripheral devices, if necessary?
Two LEDs indicate the camera status (red for error; green for OK)
Two LEDs (green and orange) beside the network connection indicate the LAN and PoE
status
Open the DOS command prompt.
Type ping followed by the IP address of the device.
The device is not properly connected to the network. Check the cable connections in this
case.
The device is not correctly integrated into the network. Check the IP address, subnet
mask, and gateway address.
Solution
Go to Installer Menu > ALC mode and
change to fluorescent mode.
Special Video SDK is required. Video management
software from third parties does not use the SDK.
Operation manual
Troubleshooting | en
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2017.06 | 6.0 | F.01U.318.200