Related Manuals for Dell OptiPlex 9010 Mini-Tower
Summary of Contents for Dell OptiPlex 9010 Mini-Tower
- Page 1 Dell OptiPlex 9010/7010 Mini-Tower Owner's Manual Regulatory Model: D09M Regulatory Type: D09M003...
- Page 2 Blu-ray Disc Association (BDA) and licensed for use on discs and players. The Bluetooth word mark is a registered ® trademark and owned by the Bluetooth SIG, Inc. and any use of such mark by Dell Inc. is under license. Wi-Fi is a registered ® ®...
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Page 3: Table Of Contents
Contents 1 Working on Your Computer....................... 5 ........................5 Before Working Inside Your Computer ............................6 Turning Off Your Computer ........................6 After Working Inside Your Computer 2 Removing and Installing Components..................7 ..............................7 Recommended Tools ..............................7 Removing the Cover ..............................7 Installing the Cover ..........................8 Removing the Intrusion Switch... - Page 4 Deleting or Changing an Existing System and/or Setup Password ..........................48 Disabling a System Password 4 Diagnostics..........................49 ................49 Enhanced Pre-Boot System Assessment (ePSA) Diagnostics 5 Troubleshooting Your Computer.....................51 ............................51 Power LED Diagnostics ................................52 Beep Code ..............................52 Error Messages 6 Specifications..........................57 7 Contacting Dell ......................... 65...
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Page 5: Working On Your Computer
Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product. -
Page 6: Turning Off Your Computer
CAUTION: To connect a network cable, first plug the cable into the network device and then plug it into the computer. Connect any telephone or network cables to your computer. Connect your computer and all attached devices to their electrical outlets. Turn on your computer. If required, verify that the computer works correctly by running the Dell Diagnostics. -
Page 7: Removing And Installing Components
Removing and Installing Components This section provides detailed information on how to remove or install the components from your computer. Recommended Tools The procedures in this document may require the following tools: • Small flat-blade screwdriver • Phillips screwdriver • Small plastic scribe Removing the Cover Before Working Inside Your Computer . -
Page 8: Removing The Intrusion Switch
Removing the Intrusion Switch Before Working Inside Your Computer . Follow the procedures in Remove the cover. Press the clip inwards to release and gently pull the intrusion cable from system board. Slide the intrusion switch toward the bottom of the chassis and remove it from the computer. -
Page 9: Installing The Intrusion Switch
Installing the Intrusion Switch Insert the intrusion switch into its place in the chassis rear and slide it towards the top to secure it. Connect the intrusion cable to the system board. Install the cover. After Working Inside Your Computer . Follow the procedures in Removing the Wireless Local Area Network (WLAN) Card Before Working Inside Your Computer . -
Page 10: Installing The Wlan Card
Lift and remove the WLAN card from the connector on the system board. Installing the WLAN Card Insert the WLAN card into the connector on the system board and press down until it is securely in place. Fix the latch. Place the antenna puck on the connector and tighten the screws that secure it to the computer. - Page 11 Gently pry the front panel retention clips away from the chassis located at the edge of front panel. Rotate the front panel away from the computer to release the hooks on the opposite edge of the panel from the chassis.
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Page 12: Installing The Front Bezel
Installing the Front Bezel Insert the hooks along the bottom edge of the front bezel into the slots on the chassis front. Rotate the bezel toward the computer to engage the front-bezel retention clips until they click into place. Install the cover. After Working Inside Your Computer . -
Page 13: Installing The Expansion Card
Gently pull the release lever away from the PCIe x16 card until you release the securing tab from the dent in the card. Then, ease the card up and out of its connector and remove it from the system board. Repeat step 4 to remove the other expansion card(s) if available. -
Page 14: Removing The Memory
NOTE: The memory sockets in your computer may be labeled differently depending on the hardware configuration. For example, A1, A2 or 1,2,3. • If the quad-rank memory modules are mixed with single or dual-rank modules, the quad-rank modules must be installed in the sockets with the white release levers. -
Page 15: Installing The Coin-Cell Battery
Installing the Coin-Cell Battery Place the coin cell battery into its slot on the system board. Press the coin cell battery downward until the release latch springs back into place and secures it. Install the expansion card. Install the cover. After Working Inside Your Computer . -
Page 16: Installing The Hard Drive
Press both blue securing-bracket tabs inward and lift the hard-drive bracket out of the bay. Flex the hard-drive bracket and then remove the hard drive from the bracket. Repeat the steps 3 to 5 for the second hard drive, if available. Installing the Hard Drive Insert the hard drive into the hard-drive bracket. -
Page 17: Removing The Optical Drive
Removing the Optical Drive Before Working Inside Your Computer . Follow the procedures in Remove the cover. Remove the front panel. Remove the data cable and the power cable from the back of the optical drive. Slide down and hold the optical drive latch to unlock the optical drive and pull the optical drive out of the computer. -
Page 18: Installing The Optical Drive
Repeat steps 4 to 5 to remove the second optical drive (if available). Installing the Optical Drive Push the optical drive from the front toward the back of the computer till it is secured by the optical-drive latch. Connect the data cable and power cable to the back of the optical drive. Install: a) front bezel b) cover... -
Page 19: Installing The Speaker
Press down the speaker-securing tab and slide the speaker upwards to remove. Installing the Speaker Slide the speaker downwards into its slot to secure it. Thread the speaker cable into the chassis clip and connect the speaker cable to the system board. Install the cover. - Page 20 Release and disconnect the power cable from the optical drive(s). Disconnect the power cable from the hard drive(s) and release it from the clip. Disconnect the 24–pin cable from the system board. Disconnect the 4-pin power cable from the system board.
- Page 21 Remove the screws that secure the power supply to the back of the computer. Push in on the blue release tab beside the power supply, and slide the power supply towards the front of the computer. Lift the power supply out of the computer.
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Page 22: Installing The Power Supply
Installing the Power Supply Place the power supply in the chassis and slide towards the back of the system to secure it. Use a Phillips screwdriver to tighten the screws securing the power supply to the back of the computer. Connect the 4-pin power cable to the system board. -
Page 23: Installing The Heat-Sink Assembly
Press the plastic clip to release and disconnect the heat-sink cable from the system board. Use a Phillips screwdriver to loosen the captive screws in diagonal order and lift the heat sink away from the computer. Installing the Heat-Sink Assembly Place the heat-sink assembly into the chassis. -
Page 24: Removing The Processor
Removing the Processor Before Working Inside Your Computer . Follow the procedures in Remove the cover. Remove the heat sink. Press the release lever down and then move it outward to release it from the retention hook. Lift the processor cover and remove the processor from the socket, and place it in antistatic bag. -
Page 25: Installing The System Fan
Pry and remove the system fan away from the four grommets securing it to the back of the computer. Installing the System Fan Place the chassis fan in the chassis. Pass the four grommets through the chassis and slide outward along the groove to secure in place. Connect the fan cable to the system board. - Page 26 Disconnect the thermal sensor cable from the system board. Release the thermal sensor cable from the chassis clip.
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Page 27: Installing The Front Thermal Sensor
Gently press the tabs from both sides to release and remove the thermal sensor away from the chassis. Installing the Front Thermal Sensor Gently secure the thermal sensor to the chassis. Thread the thermal sensor cable into the chassis clips. Connect the thermal sensor cable to the system board. - Page 28 b) front bezel c) optical drive Press in to release and remove the power-switch cable from the system board. Release the power-switch cable from the chassis clips. Press the clips on both side of the power switch to release it from the chassis and pull the power switch out of the computer.
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Page 29: Installing The Power Switch
Slide the power switch along with its cable out through the front of the computer. Installing the Power Switch Slide the power switch in through the front of the computer. Secure the power-switch cable to the chassis. Thread the power-switch cable into the chassis clips. Connect the power-switch cable to the system board. - Page 30 Disconnect the I/O panel and FlyWire cable from the system board. Unthread and release the I/O Panel and FlyWire cable from the clip on the computer. Remove the screw that secures the I/O panel to the computer.
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Page 31: Installing The Input/Output Panel
Slide the I/O panel towards the left of the computer to release it and pull the I/O panel along with its cable out of the computer. Installing the Input/Output Panel Insert the I/O panel into the slot on the chassis front. Slide the I/O panel towards the right of the computer to secure to the chassis. - Page 32 b) memory c) expansion card(s) d) heat sink e) processor Disconnect all the cables connected to the system board. Remove the screws that secure the system board to the computer. Slide the system board towards the front of the computer.
- Page 33 Carefully tilt the system board to 45–degrees, and then lift the system board out of the computer.
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Page 34: System Board Components
System Board Components Figure 1. Components Of The System Board 1. PCI Express x16 slot (wired as x4) 12. Front power-button connector 2. PCI slot 13. ATX 24–pin power connector 3. PCIe x1 slot 14. SATA connectors 4. Coin-cell battery 15. - Page 35 Connect the cables to the system board. Install the: a) processor b) heat sink c) expansion card(s) d) memory e) cover After Working Inside Your Computer . Follow the procedures in...
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Page 37: System Setup
Boot Sequence allows you to bypass the System Setup‐defined boot device order and boot directly to a specific device (for example: optical drive or hard drive). During the Power-on Self Test (POST), when the Dell logo appears, you can: •... -
Page 38: System Setup Options
Keys Navigation <Enter> Allows you to select a value in the selected field (if applicable) or follow the link in the field. Spacebar Expands or collapses a drop‐down list, if applicable. <Tab> Moves to the next focus area. NOTE: For the standard graphics browser only. <Esc>... - Page 39 Table 3. System Configuration Option Description Integrated NIC Allows you to enable or disable the integrated network card. You can set the integrated NIC to: • Disabled • Enabled • Enabled w/PXE • Enabled w/ImageServer NOTE: Depending on the computer and its installed devices, the items listed in this section may or may not appear.
- Page 40 Option Description For Mini-Tower, Desktop, Small Form Factor the options are: • Enable Boot Support • Enable Rear Dual USB Ports • Enable Rear Quad USB Ports • Enable Front USB Ports For Ultra Small Form Factor, the options are: •...
- Page 41 Option Description • Admin Password Min • Admin Password Max • System Password Min • System Password Max Password Bypass Allows you to bypass the System Password and the internal HDD password prompts during a system restart. • Disabled - Always prompt for the system and internal HDD password when they are set.
- Page 42 Table 5. Secure Boot Secure Boot Enable Allows you to enable or disable Secure Boot feature • Disable • Enable Expert key Management Allows you to manipulate the security key databases only if the system is in Custom Mode. The Enable Custom Mode option is disabled by default. The options are: •...
- Page 43 Table 7. Power Management Option Description AC Recovery Specifies how the computer will respond when AC power is applied after an AC power loss. You can set the AC Recovery to: • Power Off (default) • Power On • Last Power State Auto On Time This option sets the time of the day when you would like the system to turn on automatically.
- Page 44 Option Description • Block Sleep (S3 state) - This option is disabled by default. Table 8. POST Behavior Option Description Numlock LED Specifies if the NumLock function can be enabled when the system boots. This option is enabled by default. Keyboard Errors Specifies whether keyboard related errors are reported when it boots.
- Page 45 Option Description • DNS (enabled by default) Integrated NIC control in the System NOTE: This field is only relevant when the Configuration group is set to Enabled with ImageServer . ImageServer IP Specifies the primary static IP address of the ImageServer with which the client software communicates.
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Page 46: Updating The Bios
Restart the computer. Go to dell.com/support. If you have your computer's Service Tag or Express Service Code: NOTE: To locate the Service Tag, click Where is my Service Tag? NOTE: If you cannot find your Service Tag, click Detect Service Tag. -
Page 47: Assigning A System Password And Setup Password
CAUTION: The password features provide a basic level of security for the data on your computer. CAUTION: Anyone can access the data stored on your computer if is not locked and left unattended. NOTE: Your computer is shipped with the system and setup password feature disabled. Assigning a System Password and Setup Password You can assign a new System Password and/or Setup Password or change an existing System Password and/or Setup Password only when Password Status is Unlocked. -
Page 48: Disabling A System Password
NOTE: If you change the System and/or Setup password, re-enter the new password when promoted. If you delete the System and/or Setup password, confirm the deletion when promoted. Press <Esc> and a message prompts you to save the changes. Press <Y> to save the changes and exit from the System Setup. The computer reboots. -
Page 49: Diagnostics
Diagnostics If you experience a problem with your computer, run the ePSA diagnostics before contacting Dell for technical assistance. The purpose of running diagnostics is to test your computer's hardware without requiring additional equipment or risking data loss. If you are unable to fix the problem yourself, service and support personnel can use the diagnostics results to help you solve the problem. -
Page 51: Troubleshooting Your Computer
Troubleshooting Your Computer You can troubleshoot your computer using indicators like Diagnostic Lights, Beep Codes, and Error Messages during the operation of the computer. Power LED Diagnostics The power button LED located on the front of the chassis also functions as a bicolored diagnostic LED. The diagnostic LED is only active and visible during the POST process. -
Page 52: Beep Code
Alert! Previous The computer failed to complete the boot routine three consecutive times for the same error. attempts at booting Contact Dell and report the checkpoint code (nnnn) to the support technician this system have failed at checkpoint [nnnn]. For help in... - Page 53 Error Message Description Decreasing available One or more memory modules may be faulty or improperly seated. Re-install the memory memory modules and, if necessary, replace them. Diskette drive 0 seek A cable may be loose or the computer configuration information may not match the hardware failure configuration.
- Page 54 Error Message Description Memory double word A memory module may be faulty or improperly seated. Reinstall the memory modules and, if logic failure at necessary, replace them. address, read value expecting value Memory odd/even A memory module may be faulty or improperly seated. Reinstall the memory modules and, if logic failure at necessary, replace them address, read value...
- Page 55 Dell. Write fault The operating system cannot write to the floppy or hard drive. Write fault on The operating system cannot write to the floppy or hard drive.
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Page 57: Specifications
Intel Core i7 series • Intel Pentium Dual Core series • Intel Celeron series NOTE: Intel Celeron series is only available for the Dell OptiPlex 7010. Total Cache Up to 8 MB cache depending on processor type Table 16. Memory... - Page 58 Feature Specification • Intel HD Graphics 2500/4000 (i3/i5/i7 DC/QC Intel 7 Series Express Chipset CPU-GPU Combo) Discrete PCI Express x16 graphics adapter Table 18. Audio Feature Specification Integrated two Channel High Definition Audio Table 19. Network Feature Specification Integrated Intel 82579LM Ethernet capable of 10/100/1000 Mb/s communication Table 20.
- Page 59 Feature Specification PCI Express x1: Mini-Tower up to three full-height cards Desktop up to three low-profile cards Small Form Factor up to two low-profile cards Ultra Small Form Factor none PCI-Express x16: Mini-Tower up to two full-height cards Desktop up to two low-profile cards Small Form Factor up to two low-profile cards Ultra Small Form Factor...
- Page 60 Feature Specification Network Adapter one RJ45 connector Serial one 9-pin connector; 16550 C compatible Parallel one 25-pin connector (optional for mini-tower, desktop and small form factor) USB 2.0: Mini-Tower, Desktop, Small Form Factor Front Panel: two Back Panel: four Ultra Small Form Factor Front Panel: none Back Panel: two USB 3.0:...
- Page 61 Feature Specification Mini-Tower four 7-pin connectors Desktop three 7-pin connectors Small Form Factor three 7-pin connectors Ultra Small Form Factor two 7-pin connectors Memory: Mini-Tower, Desktop, Small Form Factor four 240-pin connectors Ultra Small Form Factor two 240-pin connectors Internal USB: Mini-Tower and Desktop one 10-pin connector Small Form Factor and Ultra Small Form Factor...
- Page 62 Feature Specification Drive activity light White light — Blinking white light indicates that the computer is reading data from or writing data to the hard drive. Back of the computer: Link integrity light on integrated network Green — a good 10 Mbps connection exists between the adapter network and the computer.
- Page 63 Physical Height Width Depth Weight Ultra Small Form Factor 23.70 cm (9.33 inches) 6.50 cm (2.56 inches) 24.00 cm (9.45 3.30 kg (7.28 lb) inches) Table 29. Environmental Feature Specification Temperature range: Operating 10 °C to 35 °C (50 °F to 95 °F) Storage –40 °C to 65 °C (–40 °F to 149 °F) Relative humidity (maximum):...
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Page 65: Contacting Dell
2. Verify your country or region in the Choose a Country/Region drop-down menu at the bottom of the page. 3. Click Contact Us on the left side of the page. 4. Select the appropriate service or support link based on your need. 5. Choose the method of contacting Dell that is convenient for you.