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Lenovo 3110 DigitalPrinter™
User's Guide for Windows
• Setup troubleshooting
A checklist to find solutions to common setup problems.
• Printer overview
Learn about the printer parts and the printer software.
• Printing ideas
How to print several projects on various types of paper.
• Maintenance
Caring for your cartridges and ordering supplies.
• General troubleshooting
Error messages, print quality problems, paper jams, and much more.
May 2003
www.lenovo.com
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Table of Contents
Troubleshooting
Related Manuals for Lenovo 3110
Summary of Contents for Lenovo 3110
- Page 1 Lenovo 3110 DigitalPrinter™ User’s Guide for Windows • Setup troubleshooting A checklist to find solutions to common setup problems. • Printer overview Learn about the printer parts and the printer software. • Printing ideas How to print several projects on various types of paper.
- Page 2 Edition: May 2003 This publication could include technical inaccuracies or typographical errors. Changes are periodically made to the information herein; these changes will be incorporated in later editions. Improvements or changes in the products or the programs described may be made at any time.
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Page 3: Table Of Contents
Contents Chapter 1: Printer overview ... 5 Understanding the printer parts... 5 Understanding the printer software ... 6 Chapter 2: Printing ideas... 10 Printing on plain paper ... 10 Printing photos ... 11 Printing on premium or coated paper ... 13 Printing on both sides of a sheet of paper... - Page 4 Chapter 4: Setup troubleshooting ... 49 Troubleshooting checklist... 49 Solving printer software installation problems ... 50 Chapter 5: General troubleshooting... 53 Understanding error messages and flashing lights ... 53 Resolving unsuccessful or slow printing... 54 Clearing paper misfeeds or jams... 56 Solving print quality problems ...
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Page 5: Chapter 1: Printer Overview
Printer overview Understanding the printer parts Lenovo 3110 DigitalPrinter™ Paper support Sheet feeder Paper guide and release Paper exit tray USB cable connector Power/Resume button Front cover Printer overview Power supply connector... -
Page 6: Understanding The Printer Software
Printer driver and the Lenovo Solution Center. Printer driver You can change your printer settings in the printer driver. To print a typical document on plain paper, you do not need to change your printer settings. When you install the printer software, the Page... - Page 7 • Orientation: Portrait • Layout: Normal For more information about the printer settings for different types of print jobs, see “Printing ideas” on page 10. Customizing the settings for your document With your document open, click File The Print dialog box appears.
- Page 8 If you select Top Flip, the pages turn like the pages of a legal pad. Lenovo Solution Center The Lenovo 3110 Solution Center (LSC) is a guide you can refer to for printer help. There are two ways to open the LSC: •...
- Page 9 • Solve other problems. Note: Do not access this tab while a job is in progress. Contact Information • View information about ordering supplies. • Receive contact information for Lenovo Customer Support. Advanced • Change printing status appearance options. Understanding the printer software...
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Page 10: Chapter 2: Printing Ideas
• Load the paper vertically against the right side of the paper support. • Do not force the paper into the printer. • Squeeze and slide the paper guide to the left side of the paper. Note: If you are using letter size paper, adjusting the paper guide may not be necessary. -
Page 11: Printing Photos
If your paper includes instructions, read them carefully. • Load the photo paper vertically against the right side of the paper support. • Make sure the glossy or coated side is facing you. • Do not force the paper into the printer. Printing photos... - Page 12 • Squeeze and slide the paper guide to the left side of the photo paper. Note: If you are using letter size paper, adjusting the paper guide may not be necessary. Step 2: Customize the print settings With your document open, click File The Print dialog box appears.
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Page 13: Printing On Premium Or Coated Paper
Step 3: Print your photos Click OK. Note: To prevent smudging, remove each photo as it exits the printer, and then let it dry before stacking. Printing on premium or coated paper You can load up to 100 pages of premium paper at a time, depending on the thickness of the paper. -
Page 14: Printing On Both Sides Of A Sheet Of Paper
Step 2: Customize the print settings With your document open, click File The Print dialog box appears. From the Print dialog box, click Properties, Preferences, or Options. Select a print quality: From Print Properties dialog box, select the Quality/Copies tab. From the Quality/Speed area, select Better or Best. - Page 15 Step 1: Load the paper • Load the paper vertically against the right side of the paper support. • Do not force the paper into the printer. • Make sure the print side is facing you. • Squeeze and slide the paper guide to the left side of the paper.
- Page 16 The odd-numbered pages print first, along with a reloading instruction page. When the odd-numbered pages finish printing, the printer software prompts you to reload the paper. Load the stack of paper and reloading instruction page with the printed side facing away from you and the arrows pointing down into the paper support.
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Page 17: Printing Cards
Load the cards vertically against the right side of the paper support. • Make sure the print side is facing you. • Do not force the cards into the printer. • Squeeze and slide the paper guide to the left side of the cards. Step 2: Customize the print settings With your document open, click File The Print dialog box appears. -
Page 18: Printing Envelopes
From the Print dialog box, click Properties, Preferences, or Options. Select a print quality: From Print Properties dialog box, select the Quality/Copies tab. From the Quality/Speed area, select Better or Best if you are printing on photo cards or greeting cards. Select Normal for other types of cards. Select a paper type: From Print Properties dialog box, select the Paper Setup tab. - Page 19 • Make sure the stamp location is in the upper left corner. • Do not force the envelopes into the printer. • Squeeze and slide the paper guide to the left side of the envelopes. Step 2: Customize the print settings With your document open, click File The Print dialog box appears.
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Page 20: Printing Color Images In Black And White
Select an envelope size: From Print Properties dialog box, select the Paper Setup tab. From the Envelope Size menu, select the correct size. For more information about printing on custom size paper, see “Printing on custom size paper” on page 40. Select the orientation: From Print Properties dialog box, select the Paper Setup tab. - Page 21 • Do not force the paper into the printer. • Squeeze and slide the paper guide to the left side of the paper. Note: If you are using letter size paper, adjusting the paper guide may not be necessary. Step 2: Customize the print settings With your document open, click File The Print dialog box appears.
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Page 22: Printing A Booklet
• Make sure the print side is facing you. • Do not force the paper into the printer. • Squeeze and slide the paper guide to the left side of the paper. Note: If you are using letter size paper, adjusting the paper guide may not be necessary. - Page 23 Step 2: Customize the print settings With your document open, click File The Print dialog box appears. From the Print dialog box, click Properties, Preferences, or Options. Select a paper size: From Print Properties dialog box, select the Paper Setup tab. From the Paper Size menu, select A4 or Letter.
- Page 24 Step 3: Print your document Click OK. After the first half of your booklet and the reloading instruction page prints, your printer software prompts you to reload the paper. Insert the stack of paper and the reloading instruction page with the printed side facing away from you and the arrows pointing down into the paper support.
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Page 25: Printing Labels
To build your booklet: Remove the first bundle from the paper exit tray, fold it in half, and set it aside. Remove the next bundle, fold it in half, and then stack it on top of the first bundle. Continue to stack the bundles on top of each other until your booklet is complete. Bind the bundles to complete your booklet. - Page 26 • Make sure the print side is facing you. • Do not force the labels into the printer. • Squeeze and slide the paper guide to the left side of the labels. Note: If you are using letter size sheets of labels, adjusting the paper guide may not be necessary.
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Page 27: Printing Handouts
Load up to 100 sheets of paper at a time, depending on the thickness of the paper. Step 1: Load the paper • Load the paper vertically against the right side of the paper support. • Make sure the print side is facing you. • Do not force the paper into the printer. Printing handouts... - Page 28 • Squeeze and slide the paper guide to the left side of the paper. Note: If you are using letter size paper, adjusting the paper guide may not be necessary. Note: For the best print quality, use a heavier weight paper. Step 2: Customize the print settings With your document open, click File The Print dialog box appears.
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Page 29: Printing A Poster
If you formatted your handouts to print on both sides of the page, continue printing your handouts. After the first half of your handouts prints, your printer software prompts you to reload the paper. Insert the paper and reloading instruction page with the printed side facing away from you and the arrows pointing down into the paper support. - Page 30 • Make sure the print side is facing you. • Do not force the paper into the printer. • Squeeze and slide the paper guide to the left side of the paper. Note: If you are using letter size paper, adjusting the paper guide may not be necessary.
- Page 31 Select a print quality: From Print Properties dialog box, select the Quality/Copies tab. From the Quality/Speed area, select Normal. Note: Higher print quality settings result in better print quality, but may take longer to print. Select a print layout: From Print Properties dialog box, select the Print Layout tab. From the Layout area, select Poster.
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Page 32: Printing Iron-On Transfers
If your iron-on transfers include instructions, read them carefully. • Load the iron-on transfers vertically against the right side of the paper support. • Make sure the print side (blank side) is facing you. • Do not force the iron-on transfers into the printer. Printing iron-on transfers... - Page 33 From the Layout area, select Mirror. Click OK. Step 3: Print your iron-on transfer Click OK. Note: To prevent smudging, remove each iron-on transfer as it exits the printer, and then let it dry before stacking. Print. Printing iron-on transfers...
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Page 34: Printing Transparencies
• Do not force the transparencies into the printer. • Squeeze and slide the paper guide to the left side of the transparencies. - Page 35 From the Paper Size menu, select A4 or Letter. Click OK. Step 3: Print your transparencies Click OK. Note: To prevent smudging, remove each transparency as it exits the printer, and then let it dry before stacking. Print. Printing transparencies...
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Page 36: Printing Your Document In Reverse Order
• Make sure the print side is facing you. • Do not force the paper into the printer. • Squeeze and slide the paper guide to the left side of the paper. Note: If you are using letter size paper, adjusting the paper guide may not be necessary. - Page 37 To print the last page first: From Print Properties dialog box, select the Quality/Copies tab. Select Print Last Page First. Follow the steps for your paper type to further customize your document. Click OK. Step 3: Print your document Click OK. Note: The paper exit tray holds up to 25 sheets of plain paper.
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Page 38: Printing A Banner
Note: Loading excess banner paper may cause a paper jam. For help, see “Printer has a paper jam” on page 57. Load the leading edge of the banner paper into the printer against the right side of the paper support. - Page 39 From the Type area, select Banner. Note: If you do not select Banner as the Type, your banner paper will cause a paper jam. For help, see “Printer has a paper jam” on page 57. Select a banner size: From Print Properties dialog box, select the Paper Setup tab.
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Page 40: Printing On Custom Size Paper
Length: 127 to 432 mm (5 to 17 in.) • Load the paper vertically against the right side of the paper support. • Make sure the print side is facing you. • Do not force the paper into the printer. Printing on custom size paper... - Page 41 • Squeeze and slide the paper guide to the left side of the paper. Step 2: Customize the print settings With your document open, click File The Print dialog box appears. From the Print dialog box, click Properties, Preferences, or Options. Create a custom paper size: From Print Properties dialog box, select the Paper Setup tab.
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Page 42: Chapter 3: Maintenance
Item: Lenovo Color cartridge Lenovo Black cartridge Note: You can use the printer with just a color cartridge or just a black cartridge. For information about ordering supplies, see page 48. Removing the used cartridges Make sure the power light is on. - Page 43 Squeeze the tabs on the cartridge lids, then lift the lids. Remove the used cartridges. Store them in an airtight container or dispose of them properly. Installing the cartridges If you are installing new cartridges, remove the sticker and transparent tape from the back and bottom of the cartridges.
- Page 44 Insert the color cartridge in the left carrier. Insert the black cartridge in the right carrier. Note: To extend the life of your color cartridge and improve printing speed, install a black cartridge along with the color cartridge. Snap the lids closed. Close the front cover.
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Page 45: Aligning The Print Cartridges
Before you specify the print cartridge settings in the printer software, install the cartridges. For help, see “Installing the cartridges” on page 43. Open the LSC. For help, see “Lenovo Solution Center” on page 8. From the Maintenance tab, click Install a new print cartridge. -
Page 46: Improving Print Quality
Clean the print nozzles: Load paper. For help, see “Step 1: Load the paper” on page 10. Open the Lenovo Solution Center. For help, see page 8. Click the Maintenance tab. From the Maintenance tab, click Clean to fix horizontal streaks. -
Page 47: Preserving The Print Cartridges
The print cartridges do not print correctly if left exposed for an extended period. Lenovo’s printer warranty does not cover repair of failures or damage caused by a refilled cartridge. We do not recommend use of refilled cartridges. Refilling cartridges can affect print quality and cause damage to the printer. -
Page 48: Ordering Supplies
Ordering supplies To order supplies or locate a dealer near you, contact the Lenovo Web site at www.lenovo.com. Item: Lenovo Black cartridge Lenovo Color cartridge USB cable Part number: LC6001B LC6002C 12A2405 Ordering supplies... -
Page 49: Chapter 4: Setup Troubleshooting
Is the paper loaded correctly? Make sure you do not push the paper too far into the printer. For help, see page 10. Did you install the printer software correctly? From your desktop, click Start If Lenovo 3110 does not appear in your list of programs, install the printer software. Programs or All Programs. Setup troubleshooting... -
Page 50: Solving Printer Software Installation Problems
To set the printer to be the default printer: Click Start Right-click the Lenovo 3110 and make sure that Set as Default is selected. Is your printer connected directly to your computer? If it is connected through an external device, such as a USB hub, switch box, scanner, or fax machine, follow these steps: Disconnect your printer from any external devices. - Page 51 Windows 2000/XP Eject and reinsert the printer software CD. From your desktop, double-click My Computer. Double-click your CD-ROM drive icon. If necessary, double-click setup.exe. Follow the instructions on your screen to complete printer software installation. Solving printer software installation problems...
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Page 52: Installing The Printer Software
Restart the computer before reinstalling the printer software. Installing the printer software You can install the printer software using the printer software CD that came with your printer, or you can download it from the Lenovo Web site at www.lenovo.com. -
Page 53: Chapter 5: General Troubleshooting
Click OK. • Click the ? to get more information about ordering supplies. • Order a new cartridge or locate a dealer near you by contacting the Lenovo Web site at www.lenovo.com. For help: • Installing a new cartridge, see “Installing the cartridges” on page 43. -
Page 54: Resolving Unsuccessful Or Slow Printing
Load paper. Press the button. • If the printer has a paper jam, see “Printer has a paper jam” on page 57. Resolving unsuccessful or slow printing The following topics can help you improve unsuccessful or slow printing. Printer is plugged in, but does not print... -
Page 55: Test Page Does Not Print
Windows 98/Me/2000: Click Start Windows XP: Click Start and Faxes. In the Printers folder, make sure there is only one Lenovo 3110 printer icon. • If you have installed multiple copies of the printer software, remove each copy, and then restart the computer and reinstall the printer software. -
Page 56: Clearing Paper Misfeeds Or Jams
Documents that are large or that contain background images may also take longer to print. • Check the printer to see if another document is being printed. Print jobs are printed in the order the printer receives them. •... - Page 57 • You do not force the paper into the printer. For example, letter and A4 paper should extend slightly beyond the top of the paper support. • The paper guide is against the left edge of the paper. • The paper guide does not cause the paper to bow.
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Page 58: Solving Print Quality Problems
46. Print smears on the page • The next page exiting the printer may be smearing the ink. Remove each page as it exits the printer and let it dry completely before stacking. • Clean the print cartridge nozzles and contacts. For help, see “Improving print quality” on page 46. -
Page 59: Printed Characters Are Improperly Formed Or Misaligned
46. Colors on the printout differ from the colors on the screen • A cartridge may be low on ink. Check the ink levels in the Lenovo Solution Center. For help, see “Lenovo Solution Center” on page 8. •... -
Page 60: Solving Specialty Media Problems
For help, see “Printing photos” on page 11 or “Printing transparencies” on page 34. • Remove each page as it exits the printer, and then let it dry completely before stacking. Transparencies or photos contain white lines •... -
Page 61: Service Station In China
Service station in China 省份 城市 维修站名称 安徽省 合肥市 合肥联星电脑技术服务有限公司 安徽省 芜湖市 芜湖市环联电脑有限公司 安徽省 合肥市 合肥佳维电脑技术服务有限责任公司 安徽省 蚌埠市 北京金色快车计算机技术有限公司蚌埠分公司 北京市 北京市 联想（北京）有限公司北京客户服务部 福建省 福州市 福州计通信息技术有限公司 福建省 厦门市 厦门市新四美达科技发展有限公司 福建省 泉州市 泉州科达电脑有限公司 甘肃省 兰州市 兰州天地电脑技术有限公司 甘肃省 酒泉市 酒泉创通科贸有限责任公司 广东省 湛江市 湛江市零壹电脑技术服务有限公司 广东省... - Page 62 湖南省 株州市 株洲今联数码科技有限公司 吉林省 长春市 长春东大电脑技术有限公司 吉林省 延吉市 延边天池电脑公司 吉林省 吉林市 吉林三豪电子工程有限公司 江苏省 苏州市 苏州市创捷工业控制技术有限公司维修站 江苏省 徐州市 徐州市徐联计算机有限公司 江苏省 连云港市 连云港市东凌计算机技术服务有限公司维修中心 江苏省 无锡市 无锡市中科新瑞系统集成有限公司 江苏省 扬州市 扬州安泰新技术开发有限公司 江苏省 常州市 常州市凯特计算机技术有限公司 江苏省 南京市 联想(上海)有限公司南京客户服务部 江苏省 南通市 南通晓东电脑有限公司 江西省 南昌市 江西诚维技术服务有限公司 辽宁省 丹东市...
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Page 63: Notices
Federal Communications Commission (FCC) compliance information statement The Lenovo 3110 DigitalPrinter, type 4126-LG1 has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) this device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation. -
Page 64: Glossary
Printer software settings defined when the printer is manufactured. driver. See printer software. duplex. A printer software option that lets you print on both sides of a sheet of paper. glossy paper. Paper with one glossy side designed for photographs. - Page 65 A printer software option that lets you reverse an image before printing. N-up. A printer software option that lets you print multiple pages of a document on a single sheet of paper. For example, select 4-up to print reduced images of pages 1 through 4 on the first sheet of paper, images of pages 5 through 8 on the second sheet, and so on.
- Page 66 See program. top flip. A printer software option that arranges duplexed pages so they turn like the pages of a legal pad. transparency. A see-through sheet of print media that can be displayed on an overhead projector.
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Page 67: Index
Ink Low message 53 installing print cartridges 43 printer software 52 intermittent printing 58 iron-on transfers 32 labels 25 Lenovo Solution Center 8 loading banner paper 38 booklet 22 cards 17 coated paper 11 custom size paper 40 duplexing 14... - Page 68 49 printer driver installing 52 removing 52 printer parts 6 printer software driver 6 installing 52 Lenovo Solution Center 6 removing 52 uninstalling (Windows) 55 printer software CD, troubleshooting 50 printing alignment page 45 banner paper 38 booklet 22...
- Page 69 58 margins 59 paper feeding 56 paper jams 57 paper misfeeds 56 print quality 58 printer cable 49 printer not printing 54 printer software installation 50 slow printing 56 software 50 solving print quality problems 58 specialty paper 60...
- Page 70 聯想 and Lenovo are trademarks of Lenovo (Beijing), Ltd., www.lenovo.com...