GE Appliances Technical Service Guide December 2012 2012 Profi le and GE French Door Refrigerators DFE29JG PFE27KG PFE27KS DFE29JM PFE29PG DFE29JS PFE29PS GFE27GG PYE23KG GFE27GS PYE23KS GFE29HG GFE29HM PYE23PS GFE29HS 31-9227 9227 GE Appliances General Electric Company Louisville, Kentucky 40225...
Introduction The 2012 Profi le and GE French Door Refrigerators have the following features: • Available in 23-29-cubic foot capacity • ENERGY STAR qualifi ed ® • Integrated Dispenser with Crushed Ice, Water, and Actual Temperature Display ― Features easy-to-reach, easy-to-read temperature controls and a setting to quickly restore proper temperature after frequent door openings.
P F E 2 9 P S D A S S Handle Color Brand/Product S - Stainless P - Profi le B - Black G - GE W - White D - Adora Exterior Color Confi guration S - Stainless...
Technical Data FRESH FOOD FRESH FOOD COLD AIR MIXED AIR AIR RETURN TO EVAPORATOR ICEMAKER EVAP FAN EVAPORATOR FREEZER FREEZER ICE SYSTEM AIRFLOW REFRIGERATOR AIRFLOW HUMIDITY FF SENSOR AMBIENT SENSOR FF LED SENSOR FF LIGHT FF LIGHT LIGHT SWITCH SWITCH AC HINGE DC HINGE CONNECTOR...
Interior Airfl ow Refrigerator Air Flow (side view) Ice System Air Flow (side view) FRESH FOOD FRESH FOOD ICEMAKER EVAP FAN FREEZER FREEZER AIR RETURN TO COLD AIR MIXED AIR EVAPORATOR The fresh food evaporator fan forces air thru the evaporator into the fresh food compartment. Air from the evaporator can also pass thru the deli drawer damper/heater assembly to the deli drawer, thru the fresh food compartment, and return to the evaporator.
Installation POWER CORD REFRIGERATOR LOCATION The power cord of this appliance is equipped with Do not install the refrigerator where the a 3-prong (grounding) plug, that mates with a temperature will go below 60°F because it will not standard 3-prong (grounding) wall outlet to minimize run often enough to maintain proper temperatures.
Fresh Food Door and Freezer Drawer Freezer Drawer, Bin, and Basket Handles To remove the freezer drawer, bin, and basket: To remove the fresh food door and freezer drawer 1. Open freezer drawer, then lift and remove handles: freezer drawer. Handle design varies based on models, however, installation is the same.
Note: Freezer Drawer Front • When installing the freezer drawer front, make The freezer drawer front is inserted into alignment sure the drawer alignment tabs are placed slots (1 on each side) and attached to the slide inside the alignment slots before installing the assemblies with 6 bolts (3 on each side).
5. Remove the plastic lock clip off the coupling Removing the Fresh Food Doors and push the collar in while pulling the fi lter inlet tube out from the connector located at the The procedure to remove the right and left fresh rear of the cabinet.
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Caution: In the following step, to prevent damage To install the left fresh food door: to door and electronics, carefully place the door in a Note: To close correctly to the cabinet, the hinge pin protected location. must be properly aligned with the lower hinge. Note: The lower door hinge pin and hinge are keyed 1.
Control Features Temperature Express Mode Settings Control Precise Fill Cubed Lock Auto Fill Light Crushed Cubed Water Freezer Refrigerator Actual Temp Hold 3 sec Set Temp Ice Top ON OFF EnergySmart Turbo Ice Bottom ON OFF Maker Replace Water Filter Cool Door Lock...
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PFE29 Control Style A, LCD External Control Temperature Express Mode Settings Control Precise Fill Cubed Lock Auto Fill Light Water Crushed Cubed Hands-free Autofi ll Photo upload Insert USB memory stick to upload personal Hands-free Autofi ll uses sensors to monitor photos to the refrigerator LCD screen.
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GE/Adora Control Style C, External Control Freezer Refrigerator Actual Temp Hold 3 sec Set Temp Ice Top ON OFF EnergySmart Turbo Ice Bottom ON OFF Maker Replace Water Filter Cool Door Lock Alarm Controls Reset Dispenser Crushed Cubed Water Light...
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Water and Ice Dispenser (See About the controls with temperature settings cis e Fill Au to Fill Lock Cont rol Light Wat er To remove Dispenser Tray Pull Dispenser Tray out until it stops. Locate tab in the center on the bottom and push in. Pull Dispenser Tray assembly out.
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To Use HANDS FREE AUTO FILL: Center container on recess dispenser tray (not touching bottom sensors) and remove hand from container Press AUTO FILL To Stop AUTO FILL Press CANCEL, to resume fi lling press AUTO FILL. Important Facts about AUTO FILL •...
fl ow rate occurs. For the maximum benefi t of your fi ltration system, GE recommends the use of GE-branded fi lters only. Using GE-branded fi lters in GE and Hotpoint® refrigerators provides optimal performance and reliability. GE fi lters meet rigorous industry NSF standards for safety and quality that are important for products that are fi...
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MEAT BEVERAGE PRODUCE CITRUS SELECT CHEESE (Continued next page) – 20 –...
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Icemaker Power Switch Feeler Arm Icemaker Feeler Arm To reach the power switch To reach the power switch. – 21 –...
Dealer Demo Mode Model PFE29 with LCD Display To enter the dealer demo mode, press Lock Controls and Precise Fill pads simultaneously for 3 seconds. Entering Demo Mode will be displayed. The lights and fans (if previously operating) will still operate, but the compressor will not operate.
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Model GE/Adora with LED Display Entering and Exiting the Demo Mode Enter Demo Mode by pressing the Refrigerator and Freezer up arrow buttons. dE no is displayed after approximately 5 minutes with no key touch. If no other key is touched, the display will show thermistor temperature.
Consumer Control LCD Models About the home screen The home screen is the initial screen presented after power-up. About temperature adjustments Note: The LCD customer control does not incorporate pads for temperature adjustment. To change compartment temperatures, touch the screen to wake the control up and change temperatures directly on the LCD screen.
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About dispenser selections When the customer changes the dispenser functions, the display will show a short animation of the dispenser selection. (Continued next page) – 25 –...
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About Turbo Cool and Turbo Freeze The Express Modes option allows the consumer to turn on or off the Turbo Cool and Turbo Freeze functions. Note: Select Turbo Freeze or Turbo Cool separately. When Turbo Freeze or Turbo Cool is selected, the set temperatures in the freezer and refrigerator are not changed.
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About Precise Fill Options There are 2 modes of operation for water dispense, Precise Fill and Auto Fill. By selecting Precise Fill, the customer can select the amount of water. By selecting Auto Fill, the dispenser will function by the use of 4 ultrasonic sensors (2 sensors located below the base of the paddle and 2 sensors located in front of the dispenser funnel).
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PFE29 Auto Fill Diagnostic Procedure To enter sensor diagnostic: 1. Wake the screen. 2. Simultaneously press and hold the Water, Cubed, and Precise Fill buttons for 5 seconds. Sleep The display on the upper right should show the status of the sensors. Cup Presence Lip Detect The fi...
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About Consumer System Settings When the consumer selects System Settings from the main screen, they can change or reset functions on the unit by scrolling thru the screens. These changes and resets are as follows: • Upload up to 90 photos •...
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About Sabbath Mode To enter or exit Sabbath mode; press and hold simultaneously the Lock Controls and Light buttons for 3 seconds. • This feature was designed for use on the Jewish Sabbath Holiday. • The Sabbath mode feature will override typical interaction with the refrigerator.
*The evaporator fan is attached to the inside of the air duct. **On most Profi le models, the deli pan fan and deli pan damper are attached to the inside of the evaporator cover. Damper is mechanical and manually operated on GE models. Fresh Food Evaporator (shown with evaporator cover removed...
Refrigeration System The compressor compresses R134a refrigerant, raising its pressure and temperature. Refrigerant vapor is pumped out the compressor discharge, down thru the drain pan loop, up thru the condenser coil, around the condenser loop, thru the drier, and into the 3-way valve. By the time the refrigerant has reached the 3-way valve, it has completely condensed into a liquid.
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FRESH FOOD AND FREEZER SECTION COOLING - Position A Condenser Fan Freezer Fan Accumulator Compressor Fresh Food Fan Freezer Fresh Food Condenser Evaporator Evaporator 3-Way Jumper Valve Tube Drier Capillary High Pressure Vapor Low Pressure Liquid Mix of Liquid and Vapor Mix of Liquid and Vapor High Pressure Liquid Low Pressure Vapor...
There is a 20-second compressor delay on power up, Refrigerator Operation but fans will start immediately if cooling is required. GE and Profi le models operate in the following states: Compressor maximum-run time is limited to 6 hours • Pull Down and the compressor minimum-off time is 2 minutes.
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Compressor and fan speeds will vary with cabinet Defrost Pre-Chill (Single and Variable Speed temperatures until the set temperature is obtained. Compressor) After 6 hours of compressor run time (door openings After accumulating 32 hours of compressor run time not counted), both the fresh food and freezer will (actual compressor run time and door openings), the enter a heated defrost cycle.
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Freezer and Fresh Food Heated Defrost Post Dwell Cycle Following pre-chill, the heated freezer and heated Upon completion of the dwell cycle, the unit will enter fresh food defrost cycle is initiated where both the post-dwell cycle. heaters will be on at the same time. The 3-way valve will move to either the A or B The 3-way valve will move to the A position.
Components 5. Disconnect the 3 wire harnesses from the left Note: Throughout this appliance, certain water- side. handling components utilize lock clips. Lock clips must be reinstalled to prevent leaks. After the water 6. Disconnect the right-side wire harness and handling component is removed from the connector, remove the 1/4-in.
Ambient Thermistor Zigbee™ Board The ambient thermistor is located inside the hinge Zigbee Board is a wireless communication module cover on the top of the cabinet The thermistor is used for an external energy management network. used to set the duty time of the sweat heaters The Zigbee™...
Door Alignment Door Closure Mechanisms To correctly align doors, adjust front legs until they Refrigerator Doors are extended to the fl oor. If door alignment line does not match, turn each leveling leg separately until The closure mechanism for each door is attached the leveling matches across both doors.
Door/Drawer Gaskets Interior Lights The fresh food door and freezer drawer have • Depending on model, 5 or 7 Pin-Point LEDs are magnetic gaskets that create a positive seal to the located in the fresh food compartment. One or 2 front of the steel cabinet.
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2-pin Connector Note: GE/Adora models have a single LED attached to the bracket. The identical wiring harness is used on both Profi le and GE/Adora models. A jumper is used on the 2nd connector to complete the circuit. 2-pin Connector...
Deli Pan Circuit Board Deli Pan Assembly The deli pan circuit board is located inside the deli Profi le Models pan front cover. The deli pan assembly on most Profi le models To replace the deli pan circuit board: consists of the deli pan, pan cover, pan slide assemblies, circuit board, thermistor, heater, and fan 1.
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4. Simultaneously press each of the 3 bottom To replace the deli pan thermistor: tabs while lifting the bottom of the circuit board 1. Unplug the refrigerator. shield. 2. Access the deli pan thermistor. (See Deli Pan Circuit Board, follow steps 1 thru 6.) 3.
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Deli Pan Slides To access the heater, it is necessary to remove the fresh food evaporator cover. To remove a deli pan slide: To remove the deli pan heater: 1. Remove the recessed 1/4-in. hex-head screw that attaches the front of the slide support to 1.
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Deli Pan Damper and Fan Assembly 4. Pull the Styrofoam™ fan support straight out from the Styrofoam recess. The deli pan damper and fan assembly is inserted in a Styrofoam™ recess that is located on the inside of the fresh food evaporator cover. The deli pan fan will operate at 3000 to 6000 RPM with RPM feedback to the control.
Deli Pan GE/Adora Models Thermistors GE/Adora models utilize a mechanical deli pan damper. Thermistor Values The mechanical deli damper is located on the fresh Temperature Temperature Resistance in food evaporator cover and is accessed the same Degrees (F) Degrees (C) Kilo-Ohms way.
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To replace a fresh food or freezer air thermistor: 4. Pull the thermistor out from the 4 tabs in the cover. 1. Unplug the refrigerator. Note: The thermistor grille uses an alignment tab to ensure proper grille placement. The grille also uses 2 snap tabs to lock it into the liner.
Fresh Food Evaporator Cover Fresh Food Defrost Heater The fresh food evaporator cover is held to the back The defrost heater is a single-tube, glass-enclosed wall of the refrigerator with fi ve 1/4-in. hex-head radiant heater. It is held in place by 2 tabs on the screws.
Fresh Food Overtemperature Thermostat Fresh Food Fan The fresh food overtemperature thermostat will The fresh food fan is inserted in a recess in the open its contacts and de-energize the heater bottom of the fresh food air duct. whenever the evaporator temperature reaches The fresh food fan will operate at 3 speeds with RPM approximately 140°F.
Note: The procedure to remove both drawer slide Freezer Drawer Slide Assemblies assemblies is similar. The freezer drawer utilizes 2 closure mechanisms 4. Remove the three T-20 Torx screws from the that automatically pull the drawer shut when it is drawer bracket.
4. Expand both tabs and pull out the front and rear Freezer Evaporator Cover divider stoppers. The freezer evaporator cover is held to the back wall of the freezer with two 1/4-in. hex-head screws. It is necessary to remove the freezer divider support and the freezer fan when removing the freezer evaporator cover.
3. Slide the fan cover down from the guides on the Freezer Fan evaporator cover. The freezer fan is attached to the evaporator cover and utilizes a fan cover to direct airfl ow. The freezer fan will operate at 3 speeds with RPM Guide Guide feedback to the control.
3. Bend the aluminum tabs back (located at each Freezer Defrost Heater end of the defrost heater) and lower the heater from the evaporator. The defrost heater is a 420-watt, single-tube, glass- enclosed radiant heater. It is located at the bottom 4.
Freezer Evaporator Thermistor Ice Box Fan The freezer evaporator thermistor is attached to the The ice box fan is located at the top left rear of the suction line with a metal clip. The purpose of the freezer compartment above the evaporator. The ice thermistor is to monitor the evaporator temperature box fan circulates air into the left fresh food door ice for defrost control.
To remove the ice box fan: Machine Compartment Cover 1. Remove the freezer evaporator cover. (See The machine compartment cover is held to the rear Freezer Evaporator Cover of the refrigerator with six 1/4-in. hex-head screws. After removing the screws, the cover can then be 2.
Freezer and Fresh Food Drain Trap Tubes Condenser Fan The freezer and fresh food drain trap tubes are The condenser fan is located in the machine identical. As viewed from the back, the freezer drain compartment between the 3-way valve and the trap tube is closest to the condenser fan.
Note: In the following step, the upper and lower 3-Way Valve Coil fan guides in the fan plenum will expand when the condenser fan is pulled out. The 3-way valve coil is attached to the top of the 3-way valve. To remove the 3-way valve coil: 1.
3-Way Valve Inverter The 3-way valve is located in the machine The inverter controls compressor speed by compartment between the compressor and the frequency variation and by Pulse Width Modulation condenser fan. (PWM). Changing frequency and PWM will cause an effective voltage between 80 and 240 VAC to The capillary tubes on the refrigerator are color be received at the compressor.
The inverter is accessed from the back of the 7. Lift the inverter off the compressor. refrigerator and is located on the left side of the 8. Disconnect the compressor harness from the compressor. compressor terminals. To remove the inverter: 1.
To verify that the compressor is running: Inverter Compressor Run diagnostic 0-95 and check for compressor Caution: Do not attempt to direct-start the startup. Feel for a vibration when the compressor compressor. The compressor operates on a 3-phase tries to start. It may take up to 8 seconds before the power supply.
3. Disconnect the left side wire harnesses and lift and pivot open the metal shield. Note: Funnel on GE/Adora models is attached to the dispenser recess with two 1/4-in. hex-head screws. Retainer...
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Note: Before performing the following step, take Actuator Paddle, Switch, and Lower Ultrasonic notice of the position of the duct door return spring. Sensors 10. Using a fl at blade screwdriver, gently pry the Note: duct door motor out from the motor bracket. •...
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4. Tilt the top of the paddle out, then remove it Lower Ultrasonic Sensor Assembly from the dispenser recess. The lower ultrasonic sensor assembly is attached to the back of the dispenser cavity with 2 tabs (1 on each side) located behind the front trim. To remove the lower ultrasonic sensor assembly: Note: Tabs on the sensor assembly are fragile.
The door latch cover must be removed to access the Ice Box Door Assembly latch to the ice box door. The cover is attached to the door with 2 rear tabs and 2 front tabs. A small The ice box door assembly consists of the door, fl...
The door latch is attached to the ice box door with 2 Ice Bucket Phillips-head screws. Ice Bucket The bucket can be removed by pulling the door latch down, opening the ice box door, then lifting and pulling the bucket out. Door Latch The door gasket is secured to the door by a barbed edge that locks into a retainer channel.
Although similar, they are NOT interchangeable with each other (between door and freezer models) or any other service icemaker. PFE29 Ice Box-Mounted Icemaker Ice Bucket (component view) GE/Adora Freezer-Mounted Icemaker Note: Ice bucket and crusher available as an assembly. (Continued next page) – 69 –...
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The icemakers operate in much the same way as At the start of the Harvest cycle, the heater will turn previous bottom mount models with one signifi cant on and remain on until the mold temperature is at difference: the icemakers are controlled by either least 36˚F (minimum heater time is 1 minute).
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During the service diagnostic test, the feeler arm 3. Lift the bottom of the wire harness cover then position sensor and motor position sensor are remove the cover. tested by the control board software. The motor and water valves are energized and can be visually observed for diagnostic purposes.
To remove the freezer icemaker: Ice Box Thermistor 1. Remove the 1/4-in. hex-head screw from the left The ice box thermistor communicates ice box side of the icemaker. temperatures to the door control board. 2. Lift the right side of the icemaker to disengage The door control board monitors the ice box the icemaker guide pin from the freezer divider thermistor to control temperatures in the ice box.
The ice box thermistor is located on the inside of the Auger Motor wire harness cover The auger is rotated by utilizing a DC reversible motor that is located inside the left-side refrigerator door. It is necessary to remove the ice bucket to replace the auger motor.
To remove the water fi lter on Model GE/Adora: Water Filter The water fi lter, for models with icemaker in the The water fi lter for Model PFE29 is located on the freezer, is located on the left side of the fresh food right side of the left fresh food door.
Note: See note on page 40 regarding lock clips. Water Filter Manifold 5. Pull the fi lter inlet tube out of the tubing conduit The water fi lter manifold for model PFE29 is located at the top of the cabinet. behind the water fi...
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7. Open the fi lter door and place index fi nger under the cover hinge, then pull the fi lter door off the refrigerator door. To remove the water fi lter manifold on Model GE/ Adora: The procedure to remove the water fi lter manifold for model GE/Adora is similar to the PFE29 model.
2. Using a fl at blade screwdriver, push the plastic Water Tank lock clip off the tank inlet coupling and the plastic lock clip off the tank outlet elbow The water tank is located inside the left-side coupling. refrigerator door. The water tank capacity is 16 ounces.
400 Ω. It is necessary to remove the access panel to replace the water valve and fl owmeter. The The isolation water valve is located in the machine procedure to remove the water valve on GE/Adora compartment and to the right of the condenser. models is similar.
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6. Rotate the water valve and remove the Phillips- Freezer Icemaker Water Valve GE/Adora Models head screw from the top of the fl owmeter. The freezer icemaker water valve receives fi ltered water and supplies this water to the freezer icemaker.
The articulating door mullion consists of the mullion Articulating Door Mullion and heater. The articulating door mullion is supplied as an assembly. The articulating door mullion is attached to the left-side door, and provides a movable center The heater operates on 12 VDC with the doors mullion that maximizes access to the fresh food closed.
4. Grasp the mullion and pull it vertically upward Circuit Boards to release it from the top and bottom retainers. Main Control Board The main control board operates some or all of the following outputs, depending on the model identifi cation used: •...
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To access the main control board, it is necessary to Door Control Board remove the two 1/4-in. hex head screws then slide The door control board controls all AC and DC the cover down from the 2 tabs. functions of the left side fresh food door. The door control board is attached to the bottom of the door board cover.
Service Diagnostic Mode The display will show 00 in the FZ temperature Service Diagnostic Functions display and 00 in the FF temperature display. All the components will turn off, 3-way valve will go to Entering Service Diagnostics: home position, dampers will go to closed position, and the temperature display will fl...
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Service Diagnostic Table Note: Tests will continue to run until another test is started. All tests are not applicable to all models Mode Comments Display Display Dispenser Self-Test Mode Turns on all LEDs and 7 Segments on Dispenser Board COM Version Return the COM Version (Only on LCD Models) Degrees C Mode Changes the System to be Degrees C...
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Service Diagnostic Table Mode Comments Display Display FF Fan Test FZ Fan Test Condenser Fan Test Turns the Fan on 75% Duty Cycle and Returns the RPM Ice Box Fan Test Deli/QC Fan Test Convertible Drawer Fan Test FF Defrost Heater Test Deli Pan/QC Heater Test (30 sec max) Isolation Valve Test...
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Service Diagnostic Table Mode Comments Display Display Read FF Door Hot Water Level Switch 1 Returns the Input Status (0 = Not Full) Read FF Door Hot Water Level Switch 2 Read FF Door Over Current Flag 1 Returns the Input Status (0 = Not Tripped) Read FF Door Over Current Flag 2 FF Door Icemaker Fill Tube...
Schematics Main Board - Profi le Models MAINBOARD WHITE PINK/BLUE BLUE J6-9 J14-7 YELLOW/BLUE WHITE J6-10 DELI PAN J14-6 BLUE/WHITE YELLOW SILVER VIOLET BROWN BLUE DAMPER J6-11 BLUE/RED YELLOW RED/BLACK J6-12 J13-7 BLUE/YELLOW YELLOW J9-10 J4-4 RED/ORANGE J13-4 HUMIDITY YELLOW/PINK BLUE J9-12 J4-2...
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Dispenser and Door Boards - Profi le Models DISPENSER BOARD J7-1 SPEAKER J7-2 BROWN/WHITE GREY (4x) ULTRA SONIC BROWN LOWER ORANGE GREY (2x) ULTRA SONIC GREY (2x) UPPER J4-3 BLACK PADDLE J4-1 WHITE/GREY RED/BLACK RED/BLACK J2-4 BLACK/PINK BLACK/PINK J2-6 BLUE BLUE J2-2 BLACK...
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Main Board - GE/Adora Models MAINBOARD WHITE J14-7 J14-6 SILVER VIOLET BROWN RED/BLACK J13-7 BLUE/YELLOW YELLOW J9-10 J4-4 RED/ORANGE J13-4 YELLOW/PINK BLUE HUMIDITY J9-12 J4-2 SENSOR TO DOOR SILVER/ORANGE J13-2 YELLOW/SILVER YELLOW/SILVER J9-13 J4-6 DC CONNECTIONS WHITE/ORANGE J13-6 J9-5 WHITE...
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Dispenser and Door Boards - GE/Adora Models DISPENSER BOARD J9-2 SPEAKER J9-2 BROWN/WHITE BROWN ORANGE J4-3 BLACK PADDLE J4-1 WHITE/GREY RED/BLACK RED/BLACK J2-4 BLACK/PINK BLACK/PINK J2-6 BLUE BLUE J2-2 BLACK DOOR BOARD (IN TOP CAP) WHITE/GREY BROWN/WHITE J3-12 J4-4 BLUE/GREEN...