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Dell PowerEdge C5220 Hardware Owner's Manual
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Dell PowerEdge C5220 Hardware Owner's Manual

Dell PowerEdge C5220 Hardware Owner's Manual

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Dell PowerEdge C5220
Systems
Hardware Owner's
Manual
Regulatory Model: B04S
 

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Summary of Contents for Dell PowerEdge C5220

  • Page 1 Dell PowerEdge C5220 Systems Hardware Owner’s Manual Regulatory Model: B04S  ...
  • Page 2 © 2012 Dell Inc. All rights reserved. Reproduction of these materials in any manner whatsoever without the written permission of Dell Inc. is strictly forbidden. Trademarks used in this text: Dell™, the DELL logo, and PowerEdge™ are trademarks of Dell Inc. ® ®...

  • Page 3: Important Information

    Intel Xeon E3-1200 v2 series processors. You can download the latest version of the Backplane firmware at support.dell.com. NOTE: PowerEdge C5220 systems with a service tag on the front panel support only Intel Xeon E3-1200 series. Identifying Service Tag on the Front Panel of PowerEdge C5220 Systems.

  • Page 5: Table Of Contents

    Contents About Your System ......Front-Panel Features and Indicators ....Using the System Setup Program .
  • Page 6 Sleds ........Memory Modules ......Hard Drives .

  • Page 7: About Your System

    About Your System The system includes the following configurations: • 8-sled system board + 3.5-inch hard drive board + cables. • 8-sled system board + 2.5-inch hard drive board + cables. • 8-sled system board + mezzanine card + 3.5-inch hard drive board + cables.

  • Page 8: Front-Panel Features And Indicators

    Front-Panel Features and Indicators The Dell PowerEdge C5220 server is available in either a 12-sled or 8-sled, each supporting either two 3.5-inch or four 2.5-inch hard drives. There are two sled SKUs available for the PowerEdge C5220 server, an eight sled SKU and a twelve sled SKU.
  • Page 9 10/100/1G NIC LAN connector 1 10/100/1G NIC LAN connector 2 Power button On/Off button for sled Service Tag Identifying service tag NOTE: PowerEdge C5220 systems with a service tag on the front panel support Intel Xeon E3-1200 series processors only. About Your System...
  • Page 10 Indicators Figure 1-3. 8-Sled SKU Front Indicators (Rotated Counterclockwise 90°) Item Feature Status Description 1, 3 LAN link LED No link 2, 4 LAN activity LED No activity LAN link LED Green Link LAN activity LED No activity LAN link LED Green Link LAN activity LED...
  • Page 11 Item Feature Status Description Identity LED Blue Identifies the system Normal status Blue Identifies the system with an interval Blinking blue Power/Status Green System DC On Green System DC Off Amber Normal status Blinking amber Event occurred in the system About Your System...
  • Page 12 Figure 1-4. 12-Sled SKU Indicators (Rotated Counterclockwise 90°) Item Feature Status Description 1, 3 LAN link LED No link 2, 4 LAN activity LED No activity LAN link LED Green Link LAN activity LED No activity LAN link LED Green Link LAN activity LED Activity 10 Mb...
  • Page 13 Identity LED Blue Identifies the system Blue Normal status Blinking blue Identifies the system with an interval Power/Status Green System DC on Green System DC off Amber Normal status Blinking amber Event occurred in the System About Your System...
  • Page 14 Figure 1-5. 1Gb Mezzanine Indicators (Rotated Counterclockwise 90°) Item Feature Status Description 1, 3 LAN activity LED No activity 2, 4 LAN link LED No link LAN link LED Green Link LAN activity LED No activity LAN link LED Blinking green Link LAN activity LED Activity 10 Mb...
  • Page 15 Figure 1-6. 10Gb Mezzanine Indicators (Rotated Counterclockwise 90°) Item Feature Status Description 1, 3 LAN link LED No link 2, 4 LAN activity LED No activity LAN link LED Green Link LAN activity LED No activity LAN link LED Blinking green Link LAN activity LED Activity 100 Mb...
  • Page 16 About Your System...

  • Page 17: Using The System Setup Program

    Using the System Setup Program Start Menu The system employs the latest AMI Core BIOS, which is stored in Flash memory. The Flash memory supports the plug-and-play specification, and contains a BIOS Setup program, the Power On Self Test (POST) routine, and the PCI auto-configuration utility.

  • Page 18: Bios Setup Options At Boot

    BIOS Setup Options at Boot The user initiates SETUP by pressing <F2> during POST. Console Redirection The console redirection allows a remote user to diagnose and fix problems on a server, which has not successfully booted to the OS. The centerpiece of the console redirection is the BIOS Console.

  • Page 19: Configuring Special Keys

    Console redirection uses ANSI terminal emulation, which is limited to basic ASCII characters. There are no function keys, arrow keys, or control keys in this character set. However, the PowerEdge C5220 software requires the use of function keys and control keys for ordinary functions. You can emulate a function key or control key by using a special key sequence called an escape sequence, to represent a specific key.

  • Page 20: General Help

    ANSI Escape Sequence Other Sequences Page Down <ESC>/ Reset <ESC>R<ESC>r <ESC>R General Help In addition to the Item Specific Help window, the Setup Utility also provides a General Help screen. This screen can be called up from any menu by pressing <F1>.

  • Page 21: Server Platform Setup Utility Screens

    Server Platform Setup Utility Screens Conventions The following typographical conventions are used in the tables: • The text and values in the Setup Item, Options, and Help columns in the tables are displayed on the BIOS Setup screens. • Text marked with an * in the Settings column of the tables indicates default values.

  • Page 22: Main Menu

    Main Menu The Main menu is the screen that is first displayed when you enter BIOS Setup. Menu Fields Settings Comments Main System Date MM/DD/YYYY Set the Date. Use Tab to switch between Date elements. System Time HH:MM:SS Set the time. Use Tab to switch between Time elements.
  • Page 23 Menu Fields Settings Comments Asset Tag Displays the asset tag. MRC Version Displays the MRC version. ME Version Displays the ME version. BMC Version Displays the BMC version. FAN Control Board FW Displays the fan control board firmware version. ePPID Displays the ePPID.

  • Page 24: Advanced Menu

    Advanced Menu The Advanced screen provides an access point to configure several options. On this screen, the user selects the option that is to be configured. Configurations are performed on the selected screen, not directly on the Advanced screen. CAUTION: Incorrect settings to items on the Advanced Menus may cause the system to malfunction.

  • Page 25: Power Management

    Menu Fields Settings Comments SATA Configuration SATA Devices Configuration. PCI Configuration PCI, PCI-X and PCI Express Settings. USB Configuration USB Configuration. Power Management Menu Fields Settings Comments Advanced \Power Management Power management Maximum Performance Power management. OS Control* Using the System Setup Program...

  • Page 26: Cpu Configuration

    Menu Fields Settings Comments CPU power capping P-state 0* CPU power capping. P-state 1 P-state 2 P-state 3 P-state 4 CPU Configuration Menu Fields Settings Comments Advanced\CPU Configuration Processor Information Using the System Setup Program...
  • Page 27 Menu Fields Settings Comments Active Processor Cores All* Number of cores to enable in each processor package. Max CPUID Value Limit Disabled* Some OS’s (NT4) will fail if the value returned in Enabled EAX is > 3 when CPUID instruction is executed with EAX=0.

  • Page 28: Prefetch Configuration

    Menu Fields Settings Comments eXecute-Disable Bit Disabled When disable, Intel CPUs Capability that support the eXecute Enabled* Disable (XD) feature will not report the support to the operating system. When enable, Intel CPUs that support the eXecute Disable (XD) feature will report the support to the operating system.
  • Page 29 Menu Fields Settings Comments Advanced\CPU Configuration\Prefetch Configuration Adjacent Cache Line Disable To turn on/off prefetching Prefetch of adjacent cache lines. Enable* Hardware Prefetcher Disable To turn on/off the Mid Level Cache (L2) streamer Enable* prefetcher. DCU Streamer Prefetcher Disable Disable/Enable the DCU Streamer Prefetcher.

  • Page 30: Memory Configuration

    Memory Configuration Menu Fields Settings Comments Advanced\Memory Configuration Memory Frequency Auto* Auto-Detect the memory running speed or set 1067 MHz running speed up to 1333 MHz 1067/1333 MHz. NOTE: Supported detection and running speed of up to 1600 MHz. Memory Remapping Disable* Memory remapping (3 GB - 4 GB)

  • Page 31: Sata Configuration

    SATA Configuration Menu Fields Settings Comments Advanced\SATA Configuration Embedded SATA Disables the SATA Controller controller or enables it and sets the device class code as AHCI* IDE/AHCI/RAID. This token applies to the first RAID on-board SATA controller. NOTE: Function available after BIOS 1.0.4.
  • Page 32 Menu Fields Settings Comments Embedded SATA Link Rate Auto* Auto is default mode. 1.5 Gbps Set SATA port to run on GEN1 mode by selecting 3.0 Gbps 1.5 Gbps. NOTE: Function supported after BIOS 2.0.X. Hard SATA Port 0/SSI While entering setup, drive BIOS auto detects the presence of SATA devices...
  • Page 33 Menu Fields Settings Comments Power Saving Features Disable Disable/Enable the feature that allows SATA hard Enable* drives to initiate link power management transitions. Security Erase Disable* Not Set Security Freeze Lock Command. Enable Port Mapping of Cougar Point SATA Controllers SATA Port0/SSI Hard Bus0:Dev31:Fun2 SATA Controller Drive 0...
  • Page 34 PCI Configuration Menu Fields Settings Comments Advanced\PCI Configuration Embedded Network Embedded Network Devices Devices. NIC Enumeration Onboard* Change the sequence of NIC OPROM Add-in initialization. NOTE: Function supported after BIOS 2.0.X. Active State Power Active State Power Management Management Configuration Configuration.
  • Page 35 Menu Fields Settings Comments PCI Slot Configuration Disable if PCIe card is not installed. NOTE: Function supported after BIOS 2.0.X. PCIe Generation Gen2* Set PCIe generation. NOTE: Function supported Gen1 after BIOS 2.0.X. VT for Direct I/O Disable* Disable/Enable Intel Virtualization Technology Enable for Direct I/O (VT-d) that...
  • Page 36 Embedded Network Devices Menu Fields Settings Comments Advanced\PCI Configuration\Embedded Network Devices Embedded NIC1 Disabled Disable/Enable the system's primary embedded Enabled with PXE* network interface Enabled without PXE controller (full-function), w/, w/o including its PXE iSCSI Remote Boot boot-ROM or with iSCSI Remote Boot.
  • Page 37 Menu Fields Settings Comments Embedded NIC2 Disabled Disables/Enables the system's secondary Enabled with PXE embedded network Enabled without PXE* interface controller (full- function), w/, w/o including iSCSI Remote Boot its PXE boot-ROM or with iSCSI Remote Boot. If iSCSI is enabled, UEFI PXE can not boot.
  • Page 38 Menu Fields Settings Comments Advanced\PCI Configuration\Active State Power Management Configuration Onboard LAN ASPM Disabled* Controls the level of ASPM supported on the PCI Express Link. L0s & L1 Mezzing Slot ASPM Disabled* Controls the level of ASPM supported on the PCI Express Link.
  • Page 39 PCI Slot Configuration Menu Fields Settings Comments Advanced\PCI Configuration\PCI Slot Configuration Mezzanine slot Disabled Disables/Enables controller, w/ or w/o OPROM. Enabled* Enabled without OPROM Using the System Setup Program...

  • Page 40: Usb Configuration

    USB Configuration Menu Fields Settings Comments Advanced\USB Configuration Embedded USB Controller Disabled Disables/Enables the built- in USB controller at system Enabled* startup. Legacy USB Support Disabled Enables Legacy USB support. Disable option Enabled* keeps USB devices available only for EFI applications.
  • Page 41 Menu Fields Settings Comments USB PORT with BMC Disabled Allows the users to electrically disable/enable Enabled* the internal USB port which contacts to BMC. External USB PORT1 Disabled Allows the users to electrically disable/enable Enabled* the external USB port1. External USB PORT2 Disabled Allows the users to electrically disable/enable...

  • Page 42: Server Management

    Server Management Menu Fields Settings Comments Server Management ACPI SPMI Table Disabled ACPI SPMI Table. Enabled* Set BMC LAN Configures BMC network Configuration parameters. Remote Access Remote Access Configuration Configuration. Restore on AC Power Loss Power Off System action to take on AC power loss.
  • Page 43 Menu Fields Settings Comments Power Staggering AC Immediate* Immediate: PowerOn (No Recovery Delay)\Random: Random (Auto)\User Defined: user User Defined defined delay time must be in the range of Minimum and Maximum Power On Delay. Power Button Disabled Select Disabled to disable power off function.
  • Page 44 Set BMC LAN Configuration Menu Fields Settings Comments Server Management/BMC Network Configuration BMC LAN Port Dedicated-NIC BMC LAN Port Configuration Configuration Shared-NIC* NOTE: Dedicated-NIC port is found on the chassis. BMC NIC IP Source Static Select to configure LAN channel parameters DHCP* statically or dynamically (DHCP).
  • Page 45 Menu Fields Settings Comments IP Address xxx.xxx.xxx.xxx Enter IP address in the form of XXX.XXX.XXX.XXX (XXX less than 256 and in decimal only). Subnet Mask xxx.xxx.xxx.xxx Enter Subnet Mask in the form of XXX.XXX.XXX.XXX (XXX less than 256 and in decimal only).

  • Page 46: Remote Access Configuration

    Remote Access Configuration Menu Fields Settings Comments Server/Remote Access Configuration Remote Access Disabled The settings specify how the host computer and the Enabled* remote system exchanges data. Both systems should have the same or compatible settings. NOTE: The screen would keep 100x31 even when Remote Access is enabled.
  • Page 47 Menu Fields Settings Comments Serial Port Number COM1 Serial port number COM2 as SOL* Serial Port Address 3F8h/2F8h* COM1/COM2 IO port address 2F8h/3F8h Flow Control None* Flow control can prevent data loss from buffer Hardware overflow. When sending data, if the receiving buffers are full, a 'stop' signal can be sent to stop the data flow.
  • Page 48 View System Event Log Using the System Setup Program...
  • Page 49 NOTE: Only provides a brief SEL description for the user. If the user needs more detailed information, refer to the BMC Event Log in the Server Health of WebUI. Using the System Setup Program...

  • Page 50: Boot Menu

    Boot Menu This page enables you to set POST boot parameters. Menu Fields Settings Comments Boot Quiet Boot Disabled Enables or disables Quiet Boot option Enabled* Pause On Errors Disabled* Pause on Errors Enabled Force PXE Boot Only Disabled* Force PXE Boot Only Enabled Using the System Setup Program...
  • Page 51 Menu Fields Settings Comments Boot Mode BIOS* If Boot Mode UEFI/BIOS is selected, only UEFI UEFI legacy boot devices are selected for bootup. 1st Boot Network* Set Boot Priority Hard Disk RAID USB Storage CD/DVD 2nd Boot Network Set Boot Priority Hard Disk* RAID USB Storage...

  • Page 52: Security Menu

    Security Menu Menu Fields Settings Comments Security Change Supervisor Set Supervisor Password Password Change User Password Set User Password Using the System Setup Program...

  • Page 53: Save And Exit

    Save and Exit Menu Fields Settings Comments Save & Exit Save Change and Exit Exit system setup after saving the changes. Discard Changes and Exit Exit system setup without saving any changes. Save Changes Save Changes done so far to any of the setup option. Discard Changes Discard changes done so far to any of the setup option.
  • Page 54 Menu Fields Settings Comments Load Optimal Defaults Restore/Load Default values for all the setup options. Load Customized Defaults Restore the User Defaults to all the setup option. Save Customized Defaults Save the changes done so far as User Defaults. Boot Override Network Hide if Device is not connected.

  • Page 55: Post Error Handling

    POST Error Handling This section provides information on POST error message and handling. Error Messages Error messages are displayed at POST under the following fail conditions: • Hard drive is not present in system • MRC initialization failure in a DIMM module NOTE: You can enable the Pause on Error function in the BIOS setup menu to pause the POST Error Message on Screen at time of display.
  • Page 56 Figure 2-1. POST Error Codes Status Codes Status Code Description 0x90 Boot Device Selection (BDS) phase is started 0x91 Driver connecting is started 0x92 PCI Bus initialization is started 0x94 PCI Bus Enumeration 0x95 PCI Bus Request Resources 0x96 PCI Bus Assign Resources 0x97 Console Output devices connect 0x98...
  • Page 57 Status Code Description 0x9D USB Enable 0xA0 IDE initialization is started 0xA1 IDE Reset 0xA2 IDE Detect 0xA3 IDE Enable 0xA4 SCSI initialization is started 0xA5 SCSI Reset 0xA6 SCSI Detect 0xA7 SCSI Enable 0xA8 Setup Verifying Password 0xA9 Start of Setup 0xAB Setup Input Wait 0xAD...

  • Page 58: Command Line Interfaces For Setup Options

    Command Line Interfaces for Setup options The SETUP menu provides setup options through the system configuration utility (syscfg), included in the Dell OpenManage Deployment Toolkit (DTK). Users can use the utility as following: To change the SETUP option thru D4 token: ./syscfg –t=D4_token_id...

  • Page 59: Installing System Components

    Installing System Components Safety Measures CAUTION: Many repairs may only be done by a certified service technician. You should only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support team.

  • Page 60: Inside The System

    Inside the System CAUTION: Many repairs may only be done by a certified service technician. You should only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support team. Damage due to servicing that is not authorized is not covered by warranty.

  • Page 61: Sled Configuration

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.

  • Page 62: Sleds

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.

  • Page 63: Installing A Sled

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.

  • Page 64: Memory Modules

    Memory Modules Supported DIMM Configuration The following DIMM configurations are supported by the system. Figure 3-4. DIMM Slot Configuration DIMM Population Rules For a single DIMM, only install in DIMM A1. For two DIMMs, install in DIMM A1 + A3. Installing System Components...

  • Page 65: Supported Memory

    Supported Memory NOTE: Only Intel Xeon E3-1200v2 family of products support 1600 MHz memory. Supported Memory Configura- Memory Type/Size DIMMs Type Memory Rank Type Component Total DIMM Slot tion Speed (x8, x4) Density Size A1 A2 A3 (MHz) 8-Sled DDR3 ECC UDIMM 1333/ 2 Gb •...
  • Page 66 Supported Memory Configura- Memory Type/Size DIMMs Type Memory Rank Type Component Total DIMM Slot tion Speed (x8, x4) Density Size A1 A2 A3 (MHz) 12 sled DDR3 ECC 1333/ • UDIMM/2048 MB*1 UDIMM 1600 12 sled DDR3 ECC 1333/ • •...

  • Page 67: Removing A Memory Module

    Removing a Memory Module WARNING: The memory modules are hot to touch for some time after the system has been powered down. Allow time for the memory modules to cool before handling them. Handle the memory modules by the card edges and avoid touching the components on the memory module.

  • Page 68: Replacing A Memory Module

    Replacing a Memory Module WARNING: The memory modules are hot to touch for some time after the system has been powered down. Allow time for the memory modules to cool before handling them. Handle the memory modules by the card edges and avoid touching the components on the memory module.

  • Page 69: Hard Drives

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.
  • Page 70 2.5” HDD 2.5” HDD 2.5” HDD 2.5” HDD HDD0 HDD1 HDD2 HDD3 5 Remove the four screws from the 2.5-inch hard drive bracket, then detach the hard drive from the bracket. Installing System Components...
  • Page 71 Installing a 2.5-inch Hard Drive 1 Align the 2.5-inch hard drive bracket on the new hard drive then replace the four screws. NOTE: The correct orientation of the bracket with the arrow mark pointing towards the hard drive connector. 2 Connect the hard drive to the hard drive board in the sled. 2.5”...
  • Page 72 Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.
  • Page 73 Bottom of sled Top of sled 3 Remove the hard drive cables from the cable clips. 3.5” HDD 3.5” HDD 3.5” HDD 3.5” HDD 3.5” HDD 3.5” HDD HDD0 HDD0 HDD0 HDD1 HDD1 HDD1 4 Disconnect the hard drive cables from the hard drive board and system board ...
  • Page 74 Installing a 3.5-inch Hard Drive 1 Connect the hard drive cables A and B to a new hard drive. 2 Place the hard drive in the sled  then connect the hard drive cables to the hard drive board and system board . HDD1 SATA1 SATA1...
  • Page 75 3 Insert the hard drive cables into the cable clips. 3.5” HDD 3.5” HDD 3.5” HDD 3.5” HDD 3.5” HDD 3.5” HDD HDD0 HDD0 HDD0 HDD1 HDD1 HDD1 4 Replace the hard drive bracket screws underneath the sled. Installing System Components...

  • Page 76: Hard Drive Boards

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.
  • Page 77 Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.
  • Page 78 Installing a 3.5-inch Hard Drive Board 1 Unpack the new hard drive board. 2 Holding the board by the edges, place the hard drive board into the sled and connect to the system board . 3 Replace the eight screws to secure it in place . Installing System Components...

  • Page 79: Heat Sinks

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.
  • Page 80 3 Remove the heat sink/shroud assembly by tilting the backend up to clear the shroud from under the sled flange and then lift upwards. Figure 3-6. Removing a heat sink/shroud Installing System Components...
  • Page 81 Installing a Heat Sink/Shroud 1 Use a lint-free cloth, remove thermal grease from the heat sink. 2 Apply new thermal grease evenly to the center of the top new processor. CAUTION: Using excess thermal grease can cause grease to contact the processor shield, which can cause contamination of the processor socket.
  • Page 82 Figure 3-8. Final installed view of a heat sink/shroud The following procedure as illustrated with an air shroud only applies to the 12-sled SKU system. The 8-sled SKU does not require an air shroud. Installing System Components...
  • Page 83 Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.

  • Page 84: Installing A Heat Sink

    Installing a Heat Sink 1 Use a lint-free cloth, remove thermal grease from the heatsink. 2 Apply new thermal grease evenly to the center of the top new processor. CAUTION: Using excess thermal grease can cause grease to contact the processor shield, which can cause contamination of the processor socket.

  • Page 85: Processors

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.

  • Page 86: Installing A Processor

    Installing a Processor CAUTION: Positioning the processor incorrectly can permanently damage the system board or the processor. Be careful not to bend the pins in the socket. 1 Place the new processor into the socket. 2 Close the locking latch. Installing System Components...

  • Page 87: Mezzanine Cards

    Mezzanine Cards Replacing a Mezzanine Card (Optional) A mezzanine card is an optional component and can only be installed in an 8-sled system board. CAUTION: Many repairs may only be done by a certified service technician. You should only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support team.
  • Page 88 Figure 3-11. Installing a Linking Board in a Mezzanine Card 6 Flip the mezzanine assembly over and align over the two guide pins on the sled, see following image. Figure 3-12. Installing a Mezzanine Assembly in a Sled NOTE: The I/O screw bracket tab must be behind the mezzanine bracket. 7 Align the linking board over the sled and insert as shown in the following image.
  • Page 89 Figure 3-13. Securing a Mezzanine Assembly 8 Secure the assembly to the sled assembly with the provided screw. Removing a 1 GbE and 10 GbE Mezzanine Card Prior to removing a mezzanine card, you must first remove the sled board from the chassis, see "Removing a Sled"...
  • Page 90 Figure 3-14. Removing a 1/10 GbE Mezzanine Assembly 3 Flip the assembly over and remove the provided screw securing the linking board. 4 Remove the linking board from the mezzanine card. 5 Remove the provided screws securing the card. Figure 3-15. Removing a 1/10 GbE Mezzanine Card 6 Remove the card from the assembly.
  • Page 91 Installing a SAS Mezzanine Card with 2.5" HDD Prior to installing a mezzanine card, you must first remove the sled board from the chassis, see "Removing a Sled" on page 62. 1 Remove the mezzanine card from its static-proof packing. 2 With the PCIe connector facing up, attach the 2.5-inch SAS cable to the SAS mezzanine card.
  • Page 92 Figure 3-17. Installing a SAS Mezzanine Assembly in a Sled NOTE: The I/O screw bracket tab must be behind the mezzanine bracket. 8 Align the linking board over the sled and insert. 9 Secure the assembly to the sled with the three screws. Installing System Components...
  • Page 93 Routing the 2.5" SAS Mezzanine Cables After installing a mezzanine card, you need to route the SAS cabling as depicted in the following figure. Figure 3-18. SAS Mezzanine Cable Routing hard drive ports routing path Removing a SAS Mezzanine Card with 2.5" HDD Prior to removing a mezzanine card, you must first remove the sled board from the chassis, see "Removing a Sled"...
  • Page 94 Figure 3-19. Removing a SAS Mezzanine Assembly in a Sled 3 Flip the assembly over and remove the provided screw securing the linking board. 4 Remove the linking board from the mezzanine card. 5 Disconnect the SAS cable from the card. 6 Remove the provided screws securing the card.
  • Page 95 Figure 3-20. Removing a SAS Mezzanine Card Installing a SAS Mezzanine Card with 3.5" HDD Prior to installing a mezzanine card, you must first remove the sled board from the chassis, see "Removing a Sled" on page 62. 1 Remove the mezzanine card from its static-proof packing. 2 Place the mezzanine card in the mezzanine bracket.
  • Page 96 Figure 3-21. Inserting a Linking Board on a 3.5" SAS Mezzanine Card 8 Flip the mezzanine assembly over and align over the two guide pins on the sled, see following image. 9 Align the linking board over the sled and insert. 10 Secure the assembly to the sled with the three screws.
  • Page 97 Routing the 3.5" SAS Mezzanine Cables After installing a mezzanine card, you need to route the SAS cabling as depicted in the following figure. Figure 3-23. SAS Mezzanine Cable Routing SATA Cable 4 to SATA Cable 5 to routing path HDD 0 HDD 1 Removing a SAS Mezzanine Card with 3.5"...
  • Page 98 2.5” SAS Cable Figure 3-24. 2.5" SAS Cable 345 ± 10 mm 335 ± 10 mm 3.5” SAS Cable 1 The 3.5" SAS cable 1 is connected to the HDD0 connector. Figure 3-25. 3.5” SAS Cable 1 (SAS to HDD0) 195 ±...

  • Page 99: Troubleshooting

    Troubleshooting Troubleshooting Sequence Server Boot Issues System Does Not Boot After Initial Installation Power Connector Not Plugged In Memory Issues Monitor Issues Power Supply and Chassis Issues Cable Issues Electrical Short or Overload Defective Components System Does Not Boot After Configuration Changes Hardware Changes Software Changes BIOS Changes...
  • Page 100 Power Supply and Chassis Issues • Verify if the chassis and power supply are compatible with the processor model. Table 4-1. Supported Processor List for 8-sled and 12-sled SKU on PowerEdge C5220 Intel Processors 8-Sled SKU 12-Sled SKU Intel Xeon E3-1200...
  • Page 101 Table 4-1. Supported Processor List for 8-sled and 12-sled SKU on PowerEdge C5220 Intel Processors 8-Sled SKU 12-Sled SKU Intel Core & Pentium Intel Core i3-2120 Processor Family Intel Pentium 350 Intel Xeon E3-1200v2 Intel Xeon E3-1280v2 Product Family Intel Xeon E3-1270v2...
  • Page 102 Electrical Short or Overload Remove non-essential items such as extra controller cards or IDE/ATAPI devices to check for shorts and over-loads. If the system boots correctly, there may be a short or overload associated with one of the components. Replace each of the non-essential items one at a time to isolate which one is causing the problem.

  • Page 103: Installation Problems

    If the BIOS Setup Utility is accessible by pressing F2 during boot, reset the BIOS to factory defaults by pressing F3. Save and exit the BIOS Setup (see "Start Menu" on page 17 for more details). If you cannot access the BIOS Setup Utility, clear the CMOS by performing the following steps: 1 Turn off the system.

  • Page 104: Update Utilities

    • Remove all peripherals, one at a time, and try to turn on the system. If after removing an option the system works, you may find that it is a problem with the option or a configuration problem between the peripheral and the system.
  • Page 105 • cs= to set the chip select AST2050: 2; default: get from SCU trapping. • flashtype=the flash chip type 2:SPI • skip=type the skip size in bytes at the start of input file (default=0) • offset = type the offset in bytes at the start of the flash (default=0) •...
  • Page 106 Instructions for Windows 2008 64bit win.bat: Change directory to .\socflash Execute win.bat on Local System with Windows OS. After flashing is complete, wait 90 seconds for BMC to reset. Updates Through TFTP/HTTP/FTP Updating Through TFTP/HTTP/FTP 1 Get Reservation ID. >ipmitool -H <BMC IP Address> -I lanplus -U root -P root raw 0x30 0x01 >...
  • Page 107 FTP Server Update (Ex: ftp://user:user@192.168.1.111/s2gv112.bin) >ipmitool -H <BMC IP Address> -I lanplus -U root -P root raw 0x30 0x03 0x01 0x10 0x03 0x00 0x00 0x00 0x01 0xFF 0x66 0x74 0x70 0x3A 0x2F 0x2F 0x75 0x73 0x65 0x72 0x3A 0x75 0x73 0x65 0x72 0x40 0x31 0x39 0x32 0x2E 0x31 0x36 0x38 0x2E 0x31 0x2E 0x31 0x31 0x31 0x2F 0x73 0x32 0x67 0x76 0x31 0x31 0x32 0x2E 0x62 0x69 0x6E ASCII code for URL - "...
  • Page 108 >ipmitool -H <BMC IP Address> -I lanplus -U root -P root raw 0x08 0x01 0x01 0x00 0x01 Response: 34 firmware update task ID Get Firmware Status. ipmitool -H <BMC IP Address> -I lanplus -U root -P root raw 0x08 0x02 <Task ID (ex: 0x34)>...

  • Page 109: Bios System Update

    BIOS System Update This section describes the use of the AMI BIOS Flash Utility for updating system BIOS. Firmware Update Utility-AMI Flash Utility AMI Flash Utility can update BIOS through local interface. 1 Boot into DOS/Microsoft Windows. 2 Execute C5220BIOS(version).exe. NOTE: DOS does not support long file names.
  • Page 110 The flash updating process starts automatically. 4 Remove the recovery jumper (JP11). Troubleshooting...

  • Page 111: Jumpers And Connectors

    Jumpers and Connectors System Board Jumpers and Connectors Figure 5-1 displays the system components on the system board. Figure 5-1. System Board Diagram Back Front Jumpers and Connectors...
  • Page 112 Hard drive board connectors (PCI-e BMC disable header (JP1) SDHC module BIOS/BMC COM port switch header (System supports one SDHC card) (JP3/JP4) ME recovery mode header (JP10) COM port connector (J9) CPU socket Mezzanine card connector (8-sled only) NIC1/NIC2 RJ45 connector VGA/USB connector Power button Battery socket...

  • Page 113: Inch Hard Drive Board Connectors

    2.5-inch Hard Drive Board Connectors Figure 5-2 shows the connectors on the 2.5-inch hard drive board. Figure 5-2. 2.5-inch Hard Drive Board backplane connector hard drive 0 connector hard drive 1 connector hard drive 2 connector hard drive 3 connector two board-edge connectors hard drive 0 SATA connector hard drive 1 SATA connector...

  • Page 114: Inch Hard Drive Board Connectors

    3.5-inch Hard Drive Board Connectors Figure 5-3 shows connectors on the 3.5-inch hard drive board. Figure 5-3. 3.5-inch Hard Drive Board backplane connector hard drive 0 power connector hard drive 1 power connector two board-edge connectors Backplane Connectors 8-Sled Backplane Front Connectors Figure 5-4 shows the 8-sled backplane front connectors.
  • Page 115 sled 1 connector sled 2 connector sled 3 connector sled 4 connector sled 5 connector sled 6 connector sled 7 connector sled 8 connector 8-Sled Backplane Back Connectors Figure 5-5 shows the connectors on the back of the backplane. Figure 5-5. 8-Sled SKU Backplane Back Connectors 9 10 MD2 Jumper MD1 Jumper...
  • Page 116 12-Sled Backplane Front Connectors Figure 5-6 shows the 12-sled backplane front connectors. Figure 5-6. 12-Sled Backplane Front Connectors sled 1 connector sled 2 connector sled 3 connector sled 4 connector sled 5 connector sled 6 connector sled 7 connector sled 8 connector sled 9 connector sled 10 connector sled 11 connector...

  • Page 117: Power Distribution Board Connectors

    MD2 Jumper MD1 Jumper fan connector 1 fan connector 4 fan connector 2 fan connector 5 fan connector 3 fan connector 6 PSU 1 connector PSU 2 connector fan connector 7 fan connector 8 PMBus 2 connector PMBus 1 connector sideband connector LAN connector Table 5-3.

  • Page 118: Pdb Power And Smbus Connectors

    PDB Power and SMBus Connectors This section provides information on the PDB power and SMBus connector pin out. Table 5-4. PDB Power and SMBus Connector Pin Out Signal Signal +12V +12V +12V +12V +12V +12V +12V +12V +12V CSHARE PS_PRESENT_0 +12V P12V_STB P12V_STB...

  • Page 119: Getting Help

    NOTE: If you do not have an active Internet connection, you can find contact information on your purchase invoice, packing slip, bill, or Dell product catalog. Dell provides several online and telephone-based support and service options. Availability varies by country and product, and some services may not be available in your area.
  • Page 120 Getting Help...
  • Page 121 Index Numerics boot setup options 18 2.5-inch hard drive board installing 77 removing 76 components 2.5-inch hard drives installing 59 installing 71 system 59 removing 69 configuration 3.5-inch hard drive prefetch 28 installing 74 sled 61 removing 72 supported DIMM 64 3.5-inch hard drive board connector installing 78...
  • Page 122 Dell 119 chassis 100 memory 100 power supply 100 Dell contacting 119 DIMM keys configuration 64 configuration 19 population rules 64 special 19 getting help 119 management power 25 server 42 handling measures POST error 55 safety 59...
  • Page 123 replacing 1 GbE 87, 89 replacing 10 GbE 87, 89 screens SAS 89, 91, 93, 95 server setup 21 SAS cables 93, 97 setup 21 modules setup program memory 64 using 17 sled configuration 61 options removing 62 BIOS setup 18 start menu boot 18 start 17...

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