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Dell OptiPlex 990 Desktop Service Manual
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Dell OptiPlex 990 Desktop Service Manual

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Dell OptiPlex 990 Desktop Service Manual
Regulatory Model: D05D
Regulatory Type: D05D001

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Summary of Contents for Dell OptiPlex 990 Desktop

  • Page 1 Dell OptiPlex 990 Desktop Service Manual Regulatory Model: D05D Regulatory Type: D05D001...

  • Page 2: Notes, Cautions, And Warnings

    Information in this publication is subject to change without notice. © 2011 Dell Inc. All rights reserved. Reproduction of these materials in any manner whatsoever without the written permission of Dell Inc. is strictly forbidden. Trademarks used in this text: Dell...

  • Page 3: Table Of Contents

    Contents Notes, Cautions, and Warnings..............2 1 Working on Your Computer..............9 ................9 Before Working Inside Your Computer .......................10 Recommended Tools ....................10 Turning Off Your Computer ................11 After Working Inside Your Computer 2 Cover......................13 ......................13 Removing the Cover ......................13 Installing The Cover 3 Front Bezel....................15 ....................15 Removing the Front Bezel...
  • Page 4 .....................28 Installing The Memory 8 Chassis Intrusion Switch................29 ................29 Removing the Chassis Intrusion Switch ................30 Installing The Chassis Intrusion Switch 9 Speaker......................31 ....................31 Removing The Speaker .....................32 Installing The Speaker 10 Heat Sink....................33 .................33 Removing The Heat Sink and Processor ................35 Installing The Heat Sink and Processor 11 Coin-Cell Battery..................37...
  • Page 5 Address mark not found Alert! Previous attempts at booting this system have failed at checkpoint [nnnn]. For help in resolving this problem, please note this checkpoint and ................83 contact Dell Technical Support.............84 Alert! Security override Jumper is installed..................84 Attachment failed to respond ..................84...
  • Page 6 ....................84 Controller has failed .........................84 Data error .................85 Decreasing available memory ..................85 Diskette drive 0 seek failure ....................85 Diskette read failure ................85 Diskette subsystem reset failed ......................85 Gate A20 failure ......................85 General failure .................85 Hard-disk drive configuration error ................86 Hard-disk drive controller failure .....................86 Hard-disk drive failure ..................86...
  • Page 7 Timer chip counter 2 failed ..............90 Unexpected interrupt in protected mode WARNING: Dell's Disk Monitoring System has detected that drive [0/1] on the [primary/secondary] EIDE controller is operating outside of normal specifications. It is advisable to immediately back up your data and replace ..........90...

  • Page 9: Working On Your Computer

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.

  • Page 10: Recommended Tools

    NOTE: The color of your computer and certain components may appear differently than shown in this document. To avoid damaging your computer, perform the following steps before you begin working inside the computer. Ensure that your work surface is flat and clean to prevent the computer cover from being scratched.

  • Page 11: After Working Inside Your Computer

    Connect any telephone or network cables to your computer. Connect your computer and all attached devices to their electrical outlets. Turn on your computer. Verify that the computer works correctly by running the Dell Diagnostics.

  • Page 13: Cover

    Cover Removing the Cover Follow the procedures in Before Working Inside Your Computer. Pull up the cover-release latch at the side of the computer. Lift the cover upward to a 45–degree angle and remove it from the computer. Installing The Cover Place the computer cover on the chassis.
  • Page 14 Follow the procedures in After Working Inside Your Computer.

  • Page 15: Front Bezel

    Front Bezel Removing the Front Bezel Follow the procedures in Before Working Inside Your Computer. Remove the cover. Pry the front bezel retention clips away from the chassis. Rotate the bezel away from the computer to release the hooks on the opposite edge of the bezel from the chassis.

  • Page 16: Installing The Front Bezel

    Installing The Front Bezel Insert the hooks along the bottom edge of the front bezel into the slots on the chassis front. Rotate the bezel towards the computer to engage the four front-bezel retention clips until they click into place. Install the cover.

  • Page 17: Cards

    Cards Removing the Expansion Card Follow the procedures in Before Working Inside Your Computer. Remove the cover. Rotate the release tab on the card-retention latch upward. Pull the release lever away from the PCIe x16 card to release the securing tab from the dent in the card.
  • Page 18 Lift the PCI expansion card (if any) up and out of its connector and remove it from the computer. Lift the PCI x4 expansion card (if any) up and out of its connector and remove it from the computer.

  • Page 19: Installing The Expansion Card

    Installing The Expansion Card Insert the PCIe x4 card into the connector on the system board and press down to secure it in place. Insert the PCIe card (if any) into the connector on the system board and press down to secure it in place.

  • Page 21: Optical Drive

    Optical Drive Removing the Optical Drive Follow the procedures in Before Working Inside Your Computer. Remove the cover. Remove the front bezel. Remove the data cable and power cable from the back of the optical drive. Slide up the optical-drive latch and then push the optical drive from the back towards the front of the computer.

  • Page 22: Installing The Optical Drive

    Installing The Optical Drive Slide down the optical-drive latch and push the optical drive from the front towards the back of the computer. Connect the data cable and power cable to the optical drive. Install the front bezel. Install the cover. Follow the procedures in After Working Inside Your Computer.

  • Page 23: Hard Drive

    Hard Drive Removing the Hard Drive Follow the procedures in Before Working Inside Your Computer. Remove the cover. Remove the data cable and power cable from the back of the hard drive. Press the hard-drive bracket latch towards the hard drive and lift it upward. Flex the hard-drive bracket and then remove the single 3.5 inch hard drive or two 2.5 inch hard drives from the bracket.
  • Page 24 Turn over the hard-drive bracket and release the screws that secure the 2.5 inch hard drive to the underside of the bracket. Flex the hard-drive bracket and then remove the two 2.5 inch hard drives from the bracket. Release the screws that secure the 2.5 inch hard drive to the top of the hard-drive bracket.

  • Page 25: Installing The Hard Drive

    Release the screws that secure the 2.5 inch hard drive to the underside of the hard drive bracket. Installing The Hard Drive Tighten the screws to secure the 2.5 inch hard drive(s) to the hard-drive bracket. Flex the hard-drive bracket and then insert the single 3.5 inch hard drive or the two 2.5 inch hard drives into the bracket.

  • Page 27: Memory

    Memory Removing the Memory Follow the procedures in Before Working Inside Your Computer. Remove the cover. Release the memory-retention clips on each side of the memory modules. Lift the memory modules out of the connectors on the system board.

  • Page 28: Installing The Memory

    Installing The Memory Insert the memory modules into the connectors on the system board. Install the memory module in the order of A1 > B1 > A2 > B2. Press down on the memory modules until the retention clips spring back to secure them in place.

  • Page 29: Chassis Intrusion Switch

    Chassis Intrusion Switch Removing the Chassis Intrusion Switch Follow the procedures in Before Working Inside Your Computer. Remove the cover. Disconnect the intrusion-switch cable from the system board. Slide the intrusion switch toward the chassis bottom and remove it from the system board.

  • Page 30: Installing The Chassis Intrusion Switch

    Installing The Chassis Intrusion Switch Insert the intrusion switch into the chassis rear and slide it toward the chassis top to secure it. Connect the intrusion-switch cable to the system board. Install the cover. Follow the procedures in After Working Inside Your Computer.

  • Page 31: Speaker

    Speaker Removing The Speaker Follow the procedures in Before Working Inside Your Computer. Remove the cover. Disconnect the speaker cable from the system board. Unthread the speaker cable from the chassis clip. Press down the speaker-securing tab and slide the speaker upwards to remove it.

  • Page 32: Installing The Speaker

    Installing The Speaker Press the speaker-securing tab and slide the speaker downward to secure it. Thread the speaker cable into the chassis clip. Connect the speaker cable to the system board. Install the cover. Follow the procedures in After Working Inside Your Computer.

  • Page 33: Heat Sink

    Heat Sink Removing The Heat Sink and Processor Follow the procedures in Before Working Inside Your Computer. Remove the cover. Disconnect the heat-sink assembly cable from the system board. Loosen the captive screws in the order: 1, 2, 3 and 4. Lift the heat sink assembly upwards, and remove it from the computer.
  • Page 34 Press the release lever down and then move it outward to release it from the retention hook that secures it. Lift the processor cover. Lift the processor to remove it from the socket and place it in an antistatic package.

  • Page 35: Installing The Heat Sink And Processor

    Installing The Heat Sink and Processor Insert the processor into the processor socket. Ensure that the processor is properly seated. Lower the processor cover. Press the release lever down and then move it inward to secure it with the retention hook.

  • Page 37: Coin-Cell Battery

    Coin-Cell Battery Removing The Coin-Cell Battery Follow the procedures in Before Working Inside Your Computer. Remove the cover. Press the coin-cell battery inward to allow the battery to pop up from the socket. Lift the coin-cell battery out of the computer.

  • Page 38: Installing The Coin-Cell Battery

    Installing The Coin-Cell Battery Place the coin-cell battery into its slot on the system board. Press the coin-cell battery downwards until it is secured. Install the cover. Follow the procedures in After Working Inside Your Computer.

  • Page 39: Power-Switch Cable

    Power-Switch Cable Removing The Power-Switch Cable Follow the procedures in Before Working Inside Your Computer. Remove the cover. Remove the front bezel. Disconnect the power-switch cable from the system board. Pry the power-switch cable free. Slide the power-switch cable out through the front of the computer.

  • Page 40: Installing The Power-Switch Cable

    Installing The Power-Switch Cable Slide the power-switch cable in through the front of the computer. Secure the power-switch cable to the chassis. Connect the power-switch cable to the system board. Install the front bezel. Install the cover. Follow the procedures in After Working Inside Your Computer.

  • Page 41: Front Thermal Sensor

    Front Thermal Sensor Removing The Front Thermal Sensor Follow the procedures in Before Working Inside Your Computer. Remove the cover. Remove the front bezel. Disconnect the thermal-sensor cable from the system board. Unthread the thermal-sensor cable from the chassis clips. Unthread the thermal-sensor cable from the chassis clip.

  • Page 42: Installing The Front Thermal Sensor

    Pry the thermal sensor away from the chassis front and remove. Installing The Front Thermal Sensor Secure the thermal sensor to the chassis front. Thread the thermal-sensor cable into the chassis clips. Connect the thermal-sensor cable to the system board. Install the front bezel.

  • Page 43: Chassis Fan

    Chassis Fan Removing The System Fan Follow the procedures in Before Working Inside Your Computer. Remove the cover. Remove the front bezel. Disconnect the system-fan cable from the system board. Unthread the system-fan cable from the chassis clips. Slide the four grommets inward and through the slots in the front of the computer.

  • Page 44: Installing The System Fan

    Lift and remove the system fan out of the computer. Pry up and remove the four grommets from the system fan. Installing The System Fan Place the system fan in the chassis. Pass the four grommets through the chassis and slide outwards along the grooves to secure them in place.
  • Page 45 Connect the system-fan cable to the system board. Install the front bezel. Install the cover. Follow the procedures in After Working Inside Your Computer.

  • Page 47: Input/Output Panel

    Input/Output Panel Removing The Input/Output Panel Follow the procedures in Before Working Inside Your Computer. Remove the cover. Remove the front bezel. Disconnect the Input/Output panel or the FlyWire cable from the system board. Remove the screw that secures the Input/Output panel to the chassis. Slide the Input/Output panel towards the right of the system to release from chassis.

  • Page 48: Installing The Input/Output Panel

    Remove the Input/Output panel. Installing The Input/Output Panel Insert the Input/Output panel into the slot on the chassis front. Slide the Input/Output panel towards the left of the computer to secure to the chassis. Tighten the screw to secure the Input/Output panel to the chassis. Connect the Input/Output panel or the FlyWire cable to the system board.

  • Page 49: Power Supply

    Power Supply Removing The Power Supply Follow the procedures in Before Working Inside Your Computer. Remove the cover. Remove the PSU thermal sensor. Disconnect the 4–pin power cable from the system board. Unthread the 4–pin power cable from the chassis clips. Disconnect the 24–pin power cable from the system board.
  • Page 50 Unthread the 24–pin power cable from the chassis clip. Remove the screws that secure the power supply to the back of the computer. Push in on the blue release tab beside the power supply, and slide the power towards the front of the computer.

  • Page 51: Installing The Power Supply

    10. Lift the power supply out of the computer. Installing The Power Supply Place the power supply in the chassis and slide towards the back of the computer to secure it. Tighten the screws to secure the power supply from the back of the computer. Thread the 24–pin power cable into the chassis clip.

  • Page 53: System Board

    System Board Removing The System Board Follow the procedures in Before Working Inside Your Computer. Remove the cover. Remove the front bezel. Remove the hard drive. Remove the expansion cards. Remove the heat sink and processor. Disconnect all the cables connected to the system board. Lift and release the expansion-card latch to gain access to the screws securing the system board.

  • Page 54: Installing The System Board

    Remove the screws that secure the system board to the chassis. 10. Slide the system board towards the front of the computer. 11. Remove the system board from the chassis. Installing The System Board Align the system board to the port connectors on the back of the chassis and place the system board in the chassis.
  • Page 55 Close the expansion-card latch. Connect the cables to the system board. Install the heat sink and processor. Install the expansion card. Install the hard drive. Install the front bezel. Install the cover. 10. Follow the procedures in After Working Inside Your Computer.

  • Page 57: Power Supply Unit (Psu) Thermal Sensor

    Power Supply Unit (PSU) Thermal Sensor Removing The PSU Thermal Sensor Follow the procedures in Before Working Inside Your Computer. Remove the cover. Disconnect the thermal-sensor cable from the system board. Unthread the thermal-sensor cable from the chassis clip. Pry the thermal sensor away from the power supply and remove from the chassis.

  • Page 58: Installing The Psu Thermal Sensor

    Installing The PSU Thermal Sensor Secure the thermal sensor to the power supply. Thread the thermal-sensor cable into the chassis clip. Connect the thermal-sensor cable to the system board. Install the cover. Follow the procedures in After Working Inside Your Computer.

  • Page 59: System Setup

    System Setup System Setup This computer offers you the following options: • Access System Setup by pressing <F2> • Bring up a one-time boot menu by pressing <F12> Press <F2> to enter System Setup and make changes to the user-definable settings. If you have trouble entering System Setup using this key, press <F2>...

  • Page 60: Timing Key Sequences

    benefit here is that you do not have to remember the <Ctrl><Alt><D> and <Ctrl><Alt><F10> keystrokes (although they still work). NOTE: The BIOS features an option to disable either or both of the keystroke prompts under the System Security / Post Hotkeys submenu. When you enter the <F12>...

  • Page 61: Beep Codes And Text Error Messages

    Previous attempts at booting the system have failed at checkpoint ______. For help resolving this problem, please note this checkpoint and contact Dell Technical Support. Navigation The computer setup can be navigated by either the keyboard or the mouse.
  • Page 62 General Mode, Memory Technology, DIMM 1 Size, DIMM 2 Size, DIMM 3 Size, and DIMM 4 Size. • Processor Information: Displays Processor Type, Core Count, Processor ID, Current Clock Speed, Minimum Clock Speed, Maximum Clock Speed, Processor L2 Cache, Processor L3 Cache, HT Capable, and 64-Bit Technology.
  • Page 63 System Configuration Serial Port Allows you to define the serial port settings. You can set the serial port to: • Disabled • Auto • COM1 • COM2 • COM3 • COM4 NOTE: The operating system may allocate resources even though the setting is disabled. SATA Operation Allows you to configure the operating mode of the integrated hard drive controller.
  • Page 64 System Configuration If USB port is disabled, the OS cannot see any device attached to this port. • Enable USB Controller • Disable USB Mass Storage Dev • Disable USB Controller NOTE: USB keyboard and mouse always work in the BIOS setup irrespective of these settings.
  • Page 65 Security • System Password Max Password Bypass Allows you to bypass the System (Boot) Password and the internal HDD password prompts during a system restart. • Disabled — Always prompt for the system and internal HDD password when they are set. This option is disabled by default.
  • Page 66 Security Chassis Intrusion Allows you to enable or disable the chassis intrusion feature. You can set this option to: • Clear Intrusion Warning — Enabled by default if chassis intrusion is detected. • Disable • Enable • On-Silent — Enabled by default if chassis intrusion is detected.
  • Page 67 Performance Intel® TurboBoost™ Allows you to enable or disable Inel TurboBoost mode of the processor. • Disabled — Does not allow the TurboBoost driver to increase the performance state of the processor above the standard performance. • Enabled — Allows the Intel Turbo driver to increase the performance of the CPU or graphics processor.
  • Page 68 Power Management Wake on LAN This option allows the computer to power up from the off state when triggered by a special LAN signal. Wake-up from the Standby state is unaffected by this setting and must be enabled in the operating system. This feature only works when the computer is connected to AC power supply.
  • Page 69 Virtualization Support provided by Intel® Virtualization Technology. Enable Intel® Virtualization Technology — This option is enabled by default. VT for Direct I/O Enables or disables the Virtual Machine Monitor (VMM) from utilizing the additional hardware capabilities provided by Intel® Virtualization technology for direct I/O. Enable Intel® Virtualization Technology for Direct I/O —...
  • Page 70 Image Server NOTE: This field is only relevant when the "Integrated NIC" control in the "System Configuration" group is set to "Enabled with ImageServer". Client DHCP Specifies how the client obtains the IP address. • Static IP • DNS (enabled by default) NOTE: This field is only relevant when the "Integrated NIC"...
  • Page 71 System Logs • Clear Log DellDiag Events Displays the DellDiag event log. Thermal Events Displays the thermal event log and allows you to: • Clear Log Power Events Allows you to clear the power event logs. • Clear Log BIOS Progress Events Displays the BIOS Progress event log.

  • Page 73: Troubleshooting

    Troubleshooting Diagnostic LEDs NOTE: The diagnostic LEDs only serve as an indicator of the progress through the Power-on Self-Test (POST) process. These LEDs do not indicate the problem that caused the POST routine to stop. The diagnostic LEDs are located on the front of the chassis next to the power button. These diagnostic LEDs are only active and visible during the POST process.
  • Page 74 – Ensure that any power strips being used are plugged into an electrical outlet and are turned on. – Ensure that the electrical outlet is working by testing it with another device, such as a lamp. – Ensure that the main power cable and front panel cable are securely connected to the system board.
  • Page 75 – If the LED still does not illuminate, the problem is with the power supply. Power Button Problem Memory modules are detected, but a memory power failure has Description occurred. Troubleshooting – If two or more memory modules are installed, remove the Steps modules, then re-install one module and re-start the computer.
  • Page 76 Problem Description A possible system board failure has occurred. Troubleshooting Steps Remove all peripheral cards from the PCI and PCI-E slots and re-start the computer. If the computer boots, add the peripheral cards back one by one until you find the bad one. Power Button Problem Description Power connector not installed properly.
  • Page 77 – If the problem persists, the system board is faulty. Power Button Problem Description A possible coin cell battery failure has occurred. Troubleshooting Steps Remove the coin cell battery for one minute, reinstall the battery, and restart. Power Button Problem Description A possible processor failure has occurred.
  • Page 78 – If available, install working memory of the same type into your computer. Power Button Problem Description A possible hard drive failure has occurred. Troubleshooting Steps Re-seat all power and data cables. Power Button Problem Description A possible USB failure has occurred. Troubleshooting Steps Re-install all USB devices and check all cable connections.
  • Page 79 Power Button Problem Description Memory modules are detected, but a memory configuration or compatibility error has occurred. Troubleshooting Steps – Ensure that no special requirements for memory module/connector placement exist. – Ensure that the memory you are using is supported by your computer.

  • Page 80: Beep Codes

    Troubleshooting – Clear CMOS. Steps – Disconnect all internal and external peripherals, and restart the computer. If the computer boots, add the peripheral cards back one by one until you find the bad one. – If the problem persists, the system board / system board component is faulty.
  • Page 81 Cause Microprocessor register failure Code 1-1-3 Cause NVRAM Code 1-1-4 Cause ROM BIOS checksum failure Code 1-2-1 Cause Programmable interval timer Code 1-2-2 Cause DMA initialization failure Code 1-2-3 Cause DMA page register read/write failure Code 1-3-1 through 2-4-4 Cause DIMMs not being properly identified or used Code 3-1-1...
  • Page 82 Cause Keyboard Controller Test failure Code 3-3-1 Cause NVRAM power loss Code 3-3-2 Cause NVRAM configuration Code 3-3-4 Cause Video Memory Test failure Code 3-4-1 Cause Screen initialization failure Code 3-4-2 Cause Screen retrace failure Code 3-4-3 Cause Search for video ROM failure Code 4–2–1 Cause...

  • Page 83: Error Messages

    [nnnn]. For help in resolving this problem, please note this checkpoint and contact Dell Technical Support. Description The computer failed to complete the boot routine three consecutive times for the same error. Contact Dell and report the checkpoint code (nnnn) to the support technician...

  • Page 84: Alert! Security Override Jumper Is Installed

    Alert! Security override Jumper is installed. Description The MFG_MODE jumper has been set and AMT Management features are disabled until it is removed. Attachment failed to respond Description The floppy or hard drive controller cannot send data to the associated drive.

  • Page 85: Decreasing Available Memory

    Decreasing available memory Description One or more memory modules may be faulty or improperly seated. Re- install the memory modules and, if necessary, replace them. Diskette drive 0 seek failure Description A cable may be loose or the computer configuration information may not match the hardware configuration.

  • Page 86: Hard-Disk Drive Controller Failure

    Hard-disk drive controller failure Description The hard drive failed initialization. Hard-disk drive failure Description The hard drive failed initialization. Hard-disk drive read failure Description The hard drive failed initialization. Invalid configuration information-please run SETUP program Description The computer configuration information does not match the hardware configuration.

  • Page 87: Memory Allocation Error

    Memory allocation error Description The software you are attempting to run is conflicting with the operating system, another program, or a utility. Memory data line failure at address, read value expecting value Description A memory module may be faulty or improperly seated. Reinstall the memory modules and, if necessary, replace them.

  • Page 88: Memory Tests Terminated By Keystroke

    Memory tests terminated by keystroke Description A keystroke interrupted the memory test. No boot device available Description The computer cannot find the floppy disk or hard drive. No boot sector on hard-disk drive Description The computer configuration information in System Setup may be incorrect.

  • Page 89: Read Fault

    Read fault Description The operating system cannot read from the floppy or hard drive, the computer could not find a particular sector on the disk, or the requested sector is defective. Requested sector not found Description The operating system cannot read from the floppy or hard drive, the computer could not find a particular sector on the disk, or the requested sector is defective.

  • Page 90: Time-Of-Day Not Set-Please Run The System Setup Program

    Description The keyboard controller may be malfunctioning or a memory module may be loose. WARNING: Dell's Disk Monitoring System has detected that drive [0/1] on the [primary/secondary] EIDE controller is operating outside of normal specifications. It is advisable to immediately back up your data and replace your hard drive by calling your support desk or Dell.

  • Page 91: Write Fault On Selected Drive

    Write fault on selected drive Description The operating system cannot write to the floppy or hard drive. X:\ is not accessible. The device is not ready Description The floppy drive cannot read the disk. Insert a floppy disk into the drive and try again.

  • Page 93: Specifications

    Specifications Technical Specifications NOTE: Offerings may vary by region. For more information regarding the configuration of your computer, click Start (or Start in Windows XP) Help and Support, and then select the option to view information about your computer. Processor Processor type •...
  • Page 94 Memory Desktop, Mini-Tower, Small Form 16 GB Factor Ultra Small Form Factor 8 GB Video Integrated • Intel HD Graphics (with Intel Celeron/Pentium-class CPU-GPU combo) • Intel HD Graphics 2000 (with Intel Core i3 DC 65 W and Intel Core i5/i7 QC vPRO 95 W-class CPU- GPU combo) Discrete...
  • Page 95 Expansion Bus • x1-slot bidirectional speed – 500 MB/s • x16-slot bidirectional speed – 16 GB/s SATA: 1.5 Gbps, 3.0 Gbps, and 6 Gbps Cards Mini-Tower up to one full-height card Desktop up to one low-profile card Small Form Factor none Ultra Small Form Factor none...
  • Page 96 Drives Externally Accessible (5.25–inch drive bays) Mini-Tower Desktop Small Form Factor one slim optical drive bay Ultra Small Form Factor one slim optical drive bay Internally Accessible: 3.5–inch SATA drive bays Mini-Tower Desktop Small Form Factor Ultra Small Form Factor none 2.5–inch SATA drive bays Mini-Tower...
  • Page 97 External Connectors Mini-Tower, Desktop, Small Form Front Panel: 4 Factor Back Panel: 6 Ultra Small Form Factor Front Panel: 2 Back Panel: 5 Video 15-pin VGA connector, 20-pin DisplayPort connector NOTE: Available video connectors may vary based on the graphics card selected.
  • Page 98 System Board Connectors Mini PCI Express data width (maximum) — one PCI Express lane and one USB interface Mini-Tower, Desktop, none Small Form Factor Ultra Small Form Factor one 52-pin connector Serial ATA Mini-Tower four 7-pin connectors Desktop three 7-pin connectors Small Form Factor three 7-pin connectors Ultra Small Form Factor...
  • Page 99 System Board Connectors Processor one 1155-pin connector Processor Fan one 5-pin connector Service mode jumper one 2-pin connector Password clear jumper one 2-pin connector RTC reset jumper one 2-pin connector Internal speaker one 5-pin connector Intruder connector one 3-pin connector Power connector Mini-Tower, Desktop, one 24-pin and one 4-pin connector...
  • Page 100 Controls and Lights see the Service Manual at support.dell.com/manuals. Back of the computer: Link integrity light on integrated Green — a good 10 Mbps network adapter connection exists between the network and the computer. Orange — a good 100 Mbps connection exists between the network and the computer.
  • Page 101 Power Wattage Maximum Voltage Heat Dissipation Mini-Tower 265 W 1390 BTU/hr 100 VAC to 240 VAC, 50 Hz to 60 Hz, 5.0 A Desktop 250 W 1312 BTU/hr 100 VAC to 240 VAC, 50 Hz to 60 Hz, 4.4 A Small Form 240 W 1259 BTU/hr...
  • Page 102 Environmental Storage 2.2 GRMS Maximum shock: Operating 40 G Storage 105 G Altitude: Operating –15.2 m to 3048 m (–50 ft to 10,000 ft) Storage –15.2 m to 10,668 m (–50 ft to 35,000 ft) Airborne contaminant level G1 or lower as defined by ANSI/ISA- S71.04-1985...

  • Page 103: Contacting Dell

    Dell provides several online and telephone-based support and service options. Availability varies by country and product, and some services may not be available in your area. To contact Dell for sales, technical support, or customer service issues: Visit support.dell.com. Select your support category.

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