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Dell PowerConnect W-Airwave User Manual
Dell PowerConnect W-Airwave User Manual

Dell PowerConnect W-Airwave User Manual

W-airwave 7.1 user guide
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Dell PowerConnect W
AirWave
Version 7.1
User Guide

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Summary of Contents for Dell PowerConnect W-Airwave

  • Page 1 Dell PowerConnect W AirWave Version 7.1 User Guide...
  • Page 2 © 2010 Aruba Networks, Inc. AirWave®, Aruba Networks®, Aruba Mobility Management System®, and other registered marks are trademarks of Aruba Networks, Inc. Dell™, the DELL™ logo, and PowerConnect™ are trademarks of Dell Inc. All rights reserved. Specifications in this manual are subject to change without notice.
  • Page 3: Table Of Contents

    Completing Initial Login ......................29 Chapter 3 Configuring AWMS......................31 Before You Begin..........................31 Formatting the Top Header ......................31 Customizing Columns in Lists ......................33 Resetting Pagination Records......................34 Using the Pagination Widget......................34 Dell PowerConnect W AirWave 7.1 | User Guide...
  • Page 4 PCI Auditing in the AWMS Interface ..................75 Enabling or Disabling PCI Auditing..................76 What Next?..........................77 Deploying WMS Offload........................77 Overview of WMS Offload in AWMS ..................77 General Configuration Tasks Supporting WMS Offload in AWMS........78 Dell PowerConnect W AirWave 7.1 | User Guide...
  • Page 5 Assigning Devices to the Ignored Page ................141 Monitoring Devices........................142 Viewing Device Monitoring Statistics ................142 Understanding the APs/Devices > Monitor Pages for All Device Types...... 146 Monitoring Data Specific to Wireless Devices............148 Dell PowerConnect W AirWave 7.1 | User Guide...
  • Page 6 Controller Classification with WMS Offload ..............205 Device OUI Score ........................205 Rogue Device Threat Level....................206 Viewing and Configuring RAPIDS Rules................206 Deleting or Editing a Rules.................... 210 Recommended RAPIDS Rules....................210 Dell PowerConnect W AirWave 7.1 | User Guide...
  • Page 7 Viewing and Downloading Backups ................... 257 Running Backup on Demand ....................257 Restoring from a Backup....................... 257 AWMS Failover..........................258 Navigation Section of AWMS Failover............... 258 Adding Watched AWMS Stations ..................258 Dell PowerConnect W AirWave 7.1 | User Guide...
  • Page 8 Connecting to the AP ......................309 Determining the Boot-Block Version .................. 310 Resetting the AP (for Boot-Block Versions from 1.02 to 11.06)........310 Resetting the AP (for Boot-Block Versions 11.07 and Higher)........310 Dell PowerConnect W AirWave 7.1 | User Guide...
  • Page 9 Packages ..........................323 Net::IP:..........................323 Net-SNMP: ........................323 Crypt::DES perl module (used by Net::SNMP):............326 Perl-Net-IP: ........................327 Berkeley DB 1.85: ......................327 SWFObject v. 1.5:......................328 mod_auth_tacacs - TACACS+ authentication module: ........... 328 Dell PowerConnect W AirWave 7.1 | User Guide...
  • Page 10 Dell PowerConnect W AirWave 7.1 | User Guide...
  • Page 11: Preface

    This user guide includes instructions and examples of the graphical user interface (GUI) for installation, configuration, and daily operation of Dell PowerConnect W AirWave Wireless Management Suite. This includes wide deployment of wireless access points (APs), device administration, rogue detection and classification, wireless controller devices, security, reports, and additional features of AWMS.
  • Page 12: Notice Icons

    Caution: Indicates a risk of damage to your hardware or loss of data Warning: Indicates a risk of personal injury or death. Contacting Support Table 2 Support Web Sites Web Site Main Site www.dell.com  Support Site support.dell.com  | Preface Dell PowerConnect W AirWave 7.1 | User Guide...
  • Page 13: Chapter 1 Introduction

    Chapter 1 Introduction Thank you for choosing the Dell PowerConnect W AirWave Wireless Management Suite, or AWMS. AWMS makes it easy and efficient to manage your wireless network by combining industry-leading functionality with an intuitive user interface, enabling network administrators and helpdesk staff to support and control even the largest wireless networks in the world.
  • Page 14: Dell Powerconnect W Configuration

    Groups > Dell PowerConnect W Config  AWMS also introduces new settings and functionality on additional pages in support of Dell PowerConnect W Configuration. For additional information that includes a comprehensive inventory of all pages and settings that support Dell PowerConnect W Configuration, refer to the Dell PowerConnect W AirWave Wireless Management Suite Configuration Guide.
  • Page 15: Master Console And Failover

    Provide HTML redirect and/or wireless VPNs TACACS+ Used to authenticated AWMS administrative users Routers/Switches Provide AWMS with data for user information and AP and Rogue discovery Help Desk Systems Remedy EPICOR Dell PowerConnect W AirWave 7.1 | User Guide Introduction |...
  • Page 16 A security auditor may be given read-write access to configure security policies across the entire WLAN.  NOC personnel may be give read-only access to monitoring all devices from the Master Console.  | Introduction Dell PowerConnect W AirWave 7.1 | User Guide...
  • Page 17: Chapter 2 Installing Awms

    By default, all installs are based on a 64-bit operating system. AWMS hardware requirements vary by version. As additional features are added to AWMS, increased hardware resources become necessary. For the most recent hardware requirements, download the Dell PowerConnect W Airwave Hardware Sizing Guide from http://support.dell.com/manuals.
  • Page 18: Installing Awms Software (Phase 2)

    1. Select 1 to set the date and select 2 to set the time zone. Press Enter after each configuration to return to the message menu above. | Installing AWMS Dell PowerConnect W AirWave 7.1 | User Guide...
  • Page 19: Previous Awms Installations

    Caution: This action erases the current database, including all historical information. To ensure that the AWMS database is backed up prior to reinstallation, answer `n` at the prompt above and contact your Value Added Reseller or directly contact Dell support.
  • Page 20: Step 5: Naming The Awms Network Administration System

    3. Type the AWMS DNS name and press Enter. The following message appears: Generating SSL certificate for < IP Address > Proceed to the next step as the system prompts you. | Installing AWMS Dell PowerConnect W AirWave 7.1 | User Guide...
  • Page 21: Step 7: Changing The Default Root Password

    Aruba recommends keeping this password as secure as possible because it allows full access to the machine. This password is not often needed on a day-to-day basis, but is required to perform AWMS upgrades and advanced troubleshooting. If you lose this password, contact Dell support for instructions on resetting it. Completing the Installation Upon completion of all previous steps, the following message appears.
  • Page 22: Awms Navigation Basics

    Every AWMS page contains three basic sections, as follows: Status Section  Navigation Section  Activity Section  The AWMS pages also contain Help links with GUI-specific help information and certain standard action buttons. illustrates these sections. | Installing AWMS Dell PowerConnect W AirWave 7.1 | User Guide...
  • Page 23: Status Section

    The Navigation Section displays tabs for all main GUI pages within AWMS. The top bar is a static navigation bar containing tabs for the main components of AWMS, while the lower bar is context-sensitive and displays the sub- menus for the highlighted tab. Dell PowerConnect W AirWave 7.1 | User Guide Installing AWMS |...
  • Page 24  users currently associated to the WLAN. For additional information, refer  “Monitoring and Supporting WLAN Users” on page 228. Guest Users  User Detail  Diagnostics  Tags  | Installing AWMS Dell PowerConnect W AirWave 7.1 | User Guide...
  • Page 25: Activity Section

    > License page, and might not be visible on your AWMS view. Activity Section The Activity section displays all detailed configuration and monitoring information, and is where changes are implemented. Dell PowerConnect W AirWave 7.1 | User Guide Installing AWMS |...
  • Page 26: Help Links In The Gui

    To disable a column simply uncheck the checkbox. To reorder the columns, click and drag a specific row to the appropriate new position. When you are satisfied with the enabled columns and their order, click on the save button. | Installing AWMS Dell PowerConnect W AirWave 7.1 | User Guide...
  • Page 27: Buttons And Icons

    Links to email reports. Filter Filters rogue list by score and/or ad hoc status. Google Earth Views device's location in Google Earth (requires plug-in). Manage Manages the object properties. Dell PowerConnect W AirWave 7.1 | User Guide Installing AWMS |...
  • Page 28 Window VisualRF Links to VisualRF - real time visualization. Links to export XHTML versions of reports. Not all AWMS GUI components are itemized in graphic format in this table. | Installing AWMS Dell PowerConnect W AirWave 7.1 | User Guide...
  • Page 29: Getting Started With Awms

    “Creating Aruba recommends changing the default login and password on the AMP Setup > Users page. Refer to the procedure AWMS User Roles” on page 50 for additional information. Dell PowerConnect W AirWave 7.1 | User Guide Installing AWMS |...
  • Page 30 | Installing AWMS Dell PowerConnect W AirWave 7.1 | User Guide...
  • Page 31: Chapter 3 Configuring Awms

    Before You Begin Complete the required configurations in this chapter prior to proceeding to ensuing chapters of this document. Dell support remains available to you for any phase of AWMS installation. Formatting the Top Header The AWMS interface centers around a horizontal row of tabs corresponding to high level components, with nested subtabs pertaining to relevant information and features within that component.
  • Page 32 You can also set the severity level of critical alerts displayed for a given user role. For details including a description of what constitutes a severe alert, see “Setting Severe Alert Warning Behavior” on page 38. | Configuring AWMS Dell PowerConnect W AirWave 7.1 | User Guide...
  • Page 33: Customizing Columns In Lists

    The column heads and user roles displayed are set to their defaults, but can always be customized further, as needed. Figure 7 Table With Choose Columns for Roles Menu Selected Dell PowerConnect W AirWave 7.1 | User Guide Configuring AWMS |...
  • Page 34: Resetting Pagination Records

    From here, you can jump to any portion of the table. You can browse the pages of any list table using the right pointing arrows on the outermost sides of the | Configuring AWMS Dell PowerConnect W AirWave 7.1 | User Guide...
  • Page 35: Using Csv Export For Lists And Reports

    Drag the slider between graphs to change the relative sizes of each.  Deselect checkboxes to change the data displayed on each graph. The button with green arrows refreshes data  on the graph. Dell PowerConnect W AirWave 7.1 | User Guide Configuring AWMS |...
  • Page 36: Customizing The Overview Subtab Display

    A non-flash version of the AWMS user page is available if desired; instead of flash it uses the RRD graphs that were used in AWMS through the 5.3 Version. Contact Dell support for more information on activating this feature in the AWMS database.
  • Page 37 Green widgets are those that are properly placed and set to appear when you click Save. Widgets that remain in the left pane will not appear (although they can be returned at a later time, or reinstated by clicking Restore Defaults). Dell PowerConnect W AirWave 7.1 | User Guide Configuring AWMS |...
  • Page 38: Customized Search

    The Severe Alert Threshold dropdown menu, located in the Top Header Stats pane of the Home > User Info page, with all options displayed is shown in Figure Figure 17 Severe Alert Threshold Dropdown Menu | Configuring AWMS Dell PowerConnect W AirWave 7.1 | User Guide...
  • Page 39: Defining General Awms Server Settings

    The first step in configuring AWMS is to specify the general settings for the AWMS server. Figure 18 illustrates Setup > General page: Dell PowerConnect W AirWave 7.1 | User Guide Configuring AWMS |...
  • Page 40 Perform the following steps to configure AWMS server settings globally across the product (for all users). 1. Browse to the AMP Setup > General page, locate the General area, and enter the information described in Table | Configuring AWMS Dell PowerConnect W AirWave 7.1 | User Guide...
  • Page 41 Manage mode and AWMS detects a variance between actual device settings and the Group configuration policy in the AWMS database. Send Debugging Enabled If enabled, AWMS automatically emails any system errors to the Dell Support Messages to Aruba Center to assist in debugging. Nightly Maintenance 04:15 Specifies the time of day AWMS should perform daily maintenance.
  • Page 42 Sets AWMS to use fully qualified domain names for APs instead of the AP name. For Domain Names example, "testap.yourdomain.com" would be used instead of "testap." This option is supported only for Cisco IOS, Dell PowerConnect W, Aruba Networks, and Alcatel-Lucent devices. Show Vendor-Specific...
  • Page 43 Setting Default Description Allow WMS offload When Yes is selected, you can enable the Dell PowerConnect W WMS configuration in monitor- offload feature on the Groups > Basic page for WLAN switches in Monitor only mode Only mode. Enabling WMS offload does not cause a controller to reboot.
  • Page 44 AWMS does not correct those changes when the AP is in Monitor Only mode. Simultaneous Jobs (1- Defines the number of jobs AWMS runs at the same time. A job can include multiple APs. | Configuring AWMS Dell PowerConnect W AirWave 7.1 | User Guide...
  • Page 45 9. On the AMP Setup > General page, locate the Performance Tuning section. Performance tuning is unlikely to be necessary for many AWMS implementations, and likely provides the most improvements for customers with extremely large Pro or Enterprise installations. Please contact Dell support if you think you might need to change any of these settings.
  • Page 46: What Next

    Complete the required configurations in this chapter prior to proceeding to ensuing chapters of this document.  Dell support remains available to you for any phase of AWMS installation. | Configuring AWMS Dell PowerConnect W AirWave 7.1 | User Guide...
  • Page 47: Defining Awms Network Settings

    To disable NTP services, clear both the Primary and Secondary NTP server fields. Any problem related to communication between AWMS and the NTP servers creates an entry in the event log. Table 17 describes the settings and default values in more detail. Dell PowerConnect W AirWave 7.1 | User Guide Configuring AWMS |...
  • Page 48: What Next

    Complete the required configurations in this chapter prior to proceeding to ensuing chapters of this document.  Dell support remains available to you for any phase of AWMS installation. Creating AWMS Users AWMS installs with only one AMP user—the administrator or admin user. The admin user has these parameters...
  • Page 49 Allows you to enter an optional phone number for the user. Notes None Enables you to cite any additional notes about the user, including the reason they were granted access, the user's department, or job title. Dell PowerConnect W AirWave 7.1 | User Guide Configuring AWMS |...
  • Page 50: What Next

    Complete the required configurations in this chapter prior to proceeding to ensuing chapters of this document.  Dell support remains available to you for any phase of AWMS installation. Creating AWMS User Roles The AMP Setup > Roles page defines the viewable devices, the operations that can be performed on devices, and general AWMS access.
  • Page 51 Guest Access Sponsor—Limited-functionality role to allow helpdesk or reception  desk staff to grant wireless access to temporary personnel. This role only has access to the defined top folder of APs. Dell PowerConnect W AirWave 7.1 | User Guide Configuring AWMS |...
  • Page 52: What Next

    Complete the required configurations in this chapter prior to proceeding to ensuing chapters of this document.  Dell support remains available to you for any phase of AWMS installation. Enabling AWMS to Manage Your Devices Once AWMS is installed and active on the network, the next task is to define the basic settings that allow AWMS to communicate with and manage your devices.
  • Page 53: Configuring Communication Settings For Discovered Devices

    To configure AWMS to communicate with your devices, to define the default shared secrets, and to set SNMP polling information, navigate to the Device Setup > Communication page, illustrated in Figure Dell PowerConnect W AirWave 7.1 | User Guide Configuring AWMS |...
  • Page 54 1. On the Device Setup > Communication page, locate the Default Credentials area. Enter the credentials for each device model on your network. The default credentials are assigned to all newly discovered APs. | Configuring AWMS Dell PowerConnect W AirWave 7.1 | User Guide...
  • Page 55 Table 22 HTTP Discovery Settings Fields and Default Values Setting Default Description HTTP Timeout Sets the timeout period in seconds used when running an HTTP discovery scan. (3-120 sec) Dell PowerConnect W AirWave 7.1 | User Guide Configuring AWMS |...
  • Page 56 You only need to provide this information if you use VxWorks-based Cisco APs on your network, as follows: Aironet 340  Aironet 350  Aironet 1200  Select one of the three options listed. Table 25 describes the settings and default values of this section. | Configuring AWMS Dell PowerConnect W AirWave 7.1 | User Guide...
  • Page 57 When selected, and when on networks where the Symbol, Intel, and Cisco IOS APs do not have SNMP initialized, this setting enables SNMP so the devices can be managed by AWMS. Dell PowerConnect W AirWave 7.1 | User Guide Configuring AWMS |...
  • Page 58: Loading Device Firmware Onto Awms (Optional)

    Displays the name of the file that was uploaded to AWMS and to be transferred to an AP when the file is used in an upgrade. Firmware Version None Displays the firmware version number. This is a user-configurable field. | Configuring AWMS Dell PowerConnect W AirWave 7.1 | User Guide...
  • Page 59: Loading Firmware Files To Awms

    Figure 27 Device Setup > Upload Files > Add New Firmware Page Illustration 3. Click the Supported Firmware Versions and Features link to view a list of supported firmware versions. Note: Unsupported and untested firmware may cause device mismatches and other problems. Please contact Dell support before installing non-certified firmware.
  • Page 60: Using Web Auth Bundles In Awms

    This procedure requires that you have local or network access to a Web Auth configuration file for Cisco Airespace/WLC devices. Perform these steps to add or edit Web Auth bundles in AWMS. | Configuring AWMS Dell PowerConnect W AirWave 7.1 | User Guide...
  • Page 61 For additional information and a case study that illustrates the use of Web Auth bundles with Cisco Airespace/ WLC controllers, refer to the following document on Cisco.com: Wireless LAN controller Web Authentication Configuration Example, Document ID: 69340  http://www.cisco.com/en/US/tech/tk722/tk809/technologies_configuration_example09186a008067489f.shtml Dell PowerConnect W AirWave 7.1 | User Guide Configuring AWMS |...
  • Page 62: Configuring Tacacs+ And Radius Authentication

    Specify the primary shared secret for the primary TACACS+ server, and confirm in the Confirm field. Secondary Server Enter the IP address or the hostname of the secondary TACACS+ server. Hostname/IP Address | Configuring AWMS Dell PowerConnect W AirWave 7.1 | User Guide...
  • Page 63: What Next

    Complete the required configurations in this chapter prior to proceeding to ensuing chapters of this document.  Dell support remains available to you for any phase of AWMS installation. Dell PowerConnect W AirWave 7.1 | User Guide Configuring AWMS |...
  • Page 64: Configuring Radius Authentication And Authorization

    Secondary Server Secret N/A Enter the shared secret for the secondary RADIUS server. 3. Click Save to retain these configurations, and continue with additional steps in the next procedure. | Configuring AWMS Dell PowerConnect W AirWave 7.1 | User Guide...
  • Page 65: Integrating A Radius Accounting Server

    What Next? For additional information about configuring WLAN Gateways or WLAN controllers such as BlueSocket,  ReefEdge, or ProCurve wireless gateways, refer to “Third-Party Security Integration for AWMS” on page 305. Dell PowerConnect W AirWave 7.1 | User Guide Configuring AWMS |...
  • Page 66: Configuring Cisco Wlse And Wlse Rogue Scanning

    Complete the required configurations in this chapter prior to proceeding to ensuing chapters of this document.  Dell support remains available to you for any phase of AWMS installation. Configuring Cisco WLSE and WLSE Rogue Scanning The Cisco Wireless LAN Solution Engine (WLSE) includes rogue scanning functions that AWMS supports.
  • Page 67: Adding An Acs Server For Wlse

    Note: AWMS becomes the primary management/monitoring vehicle for IOS access points, but for AWMS to gather Rogue information, the WLSE must be an NMS manager to the APs. Dell PowerConnect W AirWave 7.1 | User Guide Configuring AWMS |...
  • Page 68: Inventory Reporting

    5. Enter the Username and Password for the WLSE server. Primary or Secondary WDS Perform these steps to configure primary or secondary functions for WDS. 1. Navigate to the Wireless Services > WDS > General Setup page. | Configuring AWMS Dell PowerConnect W AirWave 7.1 | User Guide...
  • Page 69: Configuring Acs For Wds Authentication

    AWMS settings for communication that is enabled between AWMS and WLSE. Figure 33 AMP Setup > WLSE > Add WLSE Page Illustration Perform the following steps for optional configuration of AWMS for support of Cisco WLSE rogue scanning. Dell PowerConnect W AirWave 7.1 | User Guide Configuring AWMS |...
  • Page 70: What Next

    Complete the required configurations in this chapter prior to proceeding to ensuing chapters of this document.  Dell support remains available to you for any phase of AWMS installation. | Configuring AWMS Dell PowerConnect W AirWave 7.1 | User Guide...
  • Page 71: Configuring Acs Servers

    Sets the password of the account AWMS uses to poll the ACS server. Polling Period 10 min Launches a drop-down menu that specifies how frequently AWMS polls the ACS server for username information. Dell PowerConnect W AirWave 7.1 | User Guide Configuring AWMS |...
  • Page 72: What Next

    Complete the required configurations in this chapter prior to proceeding to ensuing chapters of this document.  Dell support remains available to you for any phase of AWMS installation. | Configuring AWMS Dell PowerConnect W AirWave 7.1 | User Guide...
  • Page 73: Integrating Awms With An Existing Network Management Solution (Nms)

    The necessary files for either type of NMS interoperability are downloaded from the AMP Setup > NMS page  as follows. For additional information, contact Dell support. Perform these steps to configure NMS support in AWMS: 1. Navigate to the AMP Setup > NMS page, illustrated in Figure Figure 36 AMP Setup >...
  • Page 74: What Next

    Complete the required configurations in this chapter prior to proceeding to ensuing chapters of this document.  Dell support remains available to you for any phase of AWMS installation. Auditing PCI Compliance on the Network This section describes PCI requirements and auditing functions in AWMS, with the following topics: Introduction to PCI Requirements ...
  • Page 75: Pci Auditing In The Awms Interface

    The list includes common vendor default passwords, for example. When Disabled: When this PCI requirement is disabled in AWMS, device passwords and other vendor default settings are not checked for PCI compliance. Dell PowerConnect W AirWave 7.1 | User Guide Configuring AWMS |...
  • Page 76: Enabling Or Disabling Pci Auditing

    3. Create changes as required. Specific credentials can be cited in the Forbidden Credentials section of any Edit page to enforce PCI requirements in AWMS. Figure 39 illustrates one example. | Configuring AWMS Dell PowerConnect W AirWave 7.1 | User Guide...
  • Page 77: What Next

    The WMS server manages devices and network activity, to include rogue AP detection and enforcement of  network policy. The AWMS graphical user interface (GUI) allows users to access and use the Dell PowerConnect W WMS  functionality. In AWMS Version 6.1 and Version 6.2, WMS Offload is the ability to offload the WMS server data and GUI functions into AWMS.
  • Page 78: General Configuration Tasks Supporting Wms Offload In Awms

    Additional Information Supporting WMS Offload For additional information, including detailed concepts, configuration procedures, restrictions, Dell PowerConnect W infrastructure, and AWMS version differences in support of WMS Offload, refer to the Dell PowerConnect W Dell Best Practices Guide. | Configuring AWMS...
  • Page 79: Chapter 4 Configuring And Using Device Groups In Awms

    Dell PowerConnect W Configuration—This page manages Dell PowerConnect W Device Groups, AP  Overrides, and other profiles specific to Dell PowerConnect W devices on the network. Use this page in combination with the Device Setup > Dell PowerConnect W Configuration page. For additional information, refer to the Dell PowerConnect W Configuration Guide.
  • Page 80: Awms Group Overview

    With AWMS, you can create as many different groups as required. AWMS users usually establish groups that range in size from five to 100 wireless devices. | Configuring and Using Device Groups in AWMS Dell PowerConnect W AirWave 7.1 | User Guide...
  • Page 81: Viewing All Defined Device Groups

    Note that device groups with only controllers in them report no users. BW (kbps) Column represents a running average of the sum of bytes in and bytes out for the managed radio page. Dell PowerConnect W AirWave 7.1 | User Guide Configuring and Using Device Groups in AWMS |...
  • Page 82: Editing Columns On The Groups > List Page And Additional Pages

    Groups > Cisco WLC Config  APs/Devices > List  APs/Devices > New  APs/Devices > Up  APs/Devices > Down  APs/Devices > Mismatched  | Configuring and Using Device Groups in AWMS Dell PowerConnect W AirWave 7.1 | User Guide...
  • Page 83: Configuring Basic Group Settings

    Groups > Basic page. Page content differs according to the devices that a group contains. This page may change over time as you add or remove devices from the group. Dell PowerConnect W AirWave 7.1 | User Guide Configuring and Using Device Groups in AWMS |...
  • Page 84 3. Define the settings in the Basic and Global Group sections. Table 38 describes several typical settings and default values of this Basic section. | Configuring and Using Device Groups in AWMS Dell PowerConnect W AirWave 7.1 | User Guide...
  • Page 85 Sets time between SNMP polls for 802.11 Counter information. Rogue AP and Device 5 minutes Sets time between SNMP polls for Rogue AP and Device Location Data polling. Location Data Polling Period Dell PowerConnect W AirWave 7.1 | User Guide Configuring and Using Device Groups in AWMS |...
  • Page 86 Sets the gateway to be assigned to the devices in the Group. Next IP Address Blank Defines the next IP address queued for assignment. This field is disabled for the initial Access Points group. | Configuring and Using Device Groups in AWMS Dell PowerConnect W AirWave 7.1 | User Guide...
  • Page 87 The SCP login and password should be entered in the Telnet username and password fields. Track Usernames on Configures VxWorks APs to send SNMP packets to AWMS. Cisco Aironet VxWorks APs Dell PowerConnect W AirWave 7.1 | User Guide Configuring and Using Device Groups in AWMS |...
  • Page 88 Selecting SSH will use the secure shell for command line page (CLI) communication. Selecting telnet will send the data in clear text via telnet. | Configuring and Using Device Groups in AWMS Dell PowerConnect W AirWave 7.1 | User Guide...
  • Page 89 Interface devices. 15. To configure settings specific to Dell PowerConnect W, locate the Dell PowerConnect W section and adjust these settings as required. Table 49 describes the settings and default values of this section. Table 49 Dell PowerConnect W Fields and Default Values...
  • Page 90: What Next

    Once general group-level configurations are complete, continue to later chapters in this document to add or edit additional device-level configurations and to use several additional AWMS functions. | Configuring and Using Device Groups in AWMS Dell PowerConnect W AirWave 7.1 | User Guide...
  • Page 91: Configuring Group Security Settings

    AWMS. This setting is supported only for the following devices: Proxim AP-600, AP-700, AP-2000, AP-4000  Avaya AP-3, Avaya AP-7, AP-4/5/6, AP-8  ProCurve520WL; ProCurve420  Enterasys AP3000  Dell PowerConnect W AirWave 7.1 | User Guide Configuring and Using Device Groups in AWMS |...
  • Page 92 Not selected Defines one or more RADIUS Accounting servers to be supported in this device #1 - #4 group. Select up to four RADIUS accounting servers from the four drop-down menus. | Configuring and Using Device Groups in AWMS Dell PowerConnect W AirWave 7.1 | User Guide...
  • Page 93 Revert to return to the last saved security settings for this group. 4. Continue with additional security-related procedures in this document for additional TACACS+, RADIUS, and SSID settings for device groups, as required. Dell PowerConnect W AirWave 7.1 | User Guide Configuring and Using Device Groups in AWMS |...
  • Page 94: Configuring Group Ssids And Vlans

    Encryption Mode Displays the encryption on the VLAN. First or Second Radio Enabled Checkbox enables the VLAN, SSID and Encryption Mode on the radio control. | Configuring and Using Device Groups in AWMS Dell PowerConnect W AirWave 7.1 | User Guide...
  • Page 95 AP, and a device is not permitted to join the network unless it can provide the unique SSID. Dell PowerConnect W AirWave 7.1 | User Guide Configuring and Using Device Groups in AWMS |...
  • Page 96 6. Locate the EAP Options area on the Groups > SSIDS page, and complete the settings. Table 57 describes the settings and default values. | Configuring and Using Device Groups in AWMS Dell PowerConnect W AirWave 7.1 | User Guide...
  • Page 97 Accounting Profile Index None Sets the Accounting Profile Index for Proxim AP-600, AP-700, AP-2000, AP- (Proxim Only) 4000, Avaya AP3/4/5/6/7/8 and HP ProCurve 520WL APs. Dell PowerConnect W AirWave 7.1 | User Guide Configuring and Using Device Groups in AWMS |...
  • Page 98: Adding And Configuring Group Aaa Servers

    Table 60 describes the settings and default values of the Add/Edit page. Figure 47 Adding a RADIUS Server Page Illustration | Configuring and Using Device Groups in AWMS Dell PowerConnect W AirWave 7.1 | User Guide...
  • Page 99 5. To make additional RADIUS configurations for device groups, use the Groups > Security page, and refer to “Configuring Group Security Settings” on page 91. Dell PowerConnect W AirWave 7.1 | User Guide Configuring and Using Device Groups in AWMS |...
  • Page 100: Configuring Radio Settings For Device Groups

    In either case, the Monitor page appears. 2. Navigate to the Groups > Radio page. Figure 48 illustrates this page. Figure 48 Groups > Radio Page Illustration | Configuring and Using Device Groups in AWMS Dell PowerConnect W AirWave 7.1 | User Guide...
  • Page 101 NOTE: Because older WLAN hardware may not support the "short" preamble, the "long" preamble is recommended as a default setting in most environments. Dell PowerConnect W AirWave 7.1 | User Guide Configuring and Using Device Groups in AWMS |...
  • Page 102 7. To configure settings specific to Enterasys AP3000 and Enterasys AP4102, locate the Enterasys AP3000 and Enterasys AP4102 section of the Proprietary Settings area, and define the settings. Table 64 describes the settings and default values of this page. | Configuring and Using Device Groups in AWMS Dell PowerConnect W AirWave 7.1 | User Guide...
  • Page 103 ProCurve 520WL, locate the appropriate section of Groups > Radio page and define the required fields. Table 66 describes the settings and default values. Dell PowerConnect W AirWave 7.1 | User Guide Configuring and Using Device Groups in AWMS |...
  • Page 104 This setting specifies if the AP will run the 802.11a/4.9GHz radio in 802.11a mode or in Safety Operational Mode 4.9 GHz mode. Please note that 4.9 GHz is a licensed frequency used for public safety. | Configuring and Using Device Groups in AWMS Dell PowerConnect W AirWave 7.1 | User Guide...
  • Page 105 14. Click Save when radio configurations as described above are complete, or click Save and Apply to retain changes and push them to network devices. Click Revert to return to the last saved changes. Dell PowerConnect W AirWave 7.1 | User Guide Configuring and Using Device Groups in AWMS |...
  • Page 106: An Overview Of Cisco Wlc Configuration

    Figure 49 Groups > Cisco WLC Config page illustration, contracted view Figure 50 Groups > Cisco WLC Config page illustration, expanded view | Configuring and Using Device Groups in AWMS Dell PowerConnect W AirWave 7.1 | User Guide...
  • Page 107: Configuring Wlans For Cisco Wlc Devices

    Advanced—Defines advanced settings that are available only with Cisco WLC devices, for example, AAA  override, coverage, DHCP and DTIM period. Note: Refer to Cisco documentation for additional information about Cisco WLC devices and related features. Dell PowerConnect W AirWave 7.1 | User Guide Configuring and Using Device Groups in AWMS |...
  • Page 108 Figure 53 Groups > Cisco WLC Config > WLANs > Add New SSID/VLAN > Security Tab Illustration Figure 54 Groups > Cisco WLC Config > WLANs > Add New SSID/VLAN > QoS Tab Illustration | Configuring and Using Device Groups in AWMS Dell PowerConnect W AirWave 7.1 | User Guide...
  • Page 109: Defining And Configuring Lwapp Ap Groups For Cisco Devices

    4. Click Save and Apply to push these settings to the Cisco WLC controllers immediately, or click Save to retain these changes to be pushed to controllers at a later time. Dell PowerConnect W AirWave 7.1 | User Guide Configuring and Using Device Groups in AWMS |...
  • Page 110: Configuring Cisco Controller Settings

    AAA, to cover both RADIUS and TACACS+ server configuration  Priority Order  Wireless Protection Policies  Web Auth  Figure 59 illustrates these components and this navigation: | Configuring and Using Device Groups in AWMS Dell PowerConnect W AirWave 7.1 | User Guide...
  • Page 111: Configuring Management Settings For Cisco

    To define SNMP and server settings, navigate to the Groups > Cisco WLC Config > Management page, illustrated in Figure Figure 60 Groups > Cisco WLC Config > Management Navigation Illustration Dell PowerConnect W AirWave 7.1 | User Guide Configuring and Using Device Groups in AWMS |...
  • Page 112: Configuring Group Ptmp/Wimax Settings

    Group WiMAX page. Proxim MP.16 Section 802.11a Radio Channel Selects the channel used for 802.11a radios by the devices in this group. | Configuring and Using Device Groups in AWMS Dell PowerConnect W AirWave 7.1 | User Guide...
  • Page 113 Minimum TOS Value Specifies the minimum TOS used to identify packets. (positive integer) Maximum TOS Value Specifies the maximum TOS used to identify packets (positive integer) Dell PowerConnect W AirWave 7.1 | User Guide Configuring and Using Device Groups in AWMS |...
  • Page 114 Service flow classes are used to describe how the device handles traffic. Figure 63 illustrates this page and Table 73 describes settings and default values. Figure 63 PTMP/WiMAX Configuring Service Flow Classes Page Illustration | Configuring and Using Device Groups in AWMS Dell PowerConnect W AirWave 7.1 | User Guide...
  • Page 115 7. Click Save and Apply when configurations are complete and to push this configuration to controllers, or click Save to retain these settings prior to pushing to controllers at a later time. Dell PowerConnect W AirWave 7.1 | User Guide Configuring and Using Device Groups in AWMS |...
  • Page 116: Configuring Proxim Mesh Radio Settings

    RSSI factor and cut-off, medium occupancy factor and current medium occupancy weight. Adjust these settings as required for your network. Table 77 describes these settings and default values. | Configuring and Using Device Groups in AWMS Dell PowerConnect W AirWave 7.1 | User Guide...
  • Page 117 Click Revert to cancel out of these changes and return to the most recently saved changes. Dell PowerConnect W AirWave 7.1 | User Guide Configuring and Using Device Groups in AWMS |...
  • Page 118: Configuring Group Mac Access Control Lists

    Click Revert to cancel out of these changes and return to the most recently saved changes. | Configuring and Using Device Groups in AWMS Dell PowerConnect W AirWave 7.1 | User Guide...
  • Page 119: Specifying Minimum Firmware Versions For Aps In A Group

    AWMS is set to Automatically Monitor/Manage New Devices on the AWMS configuration page. 7. Browse to the Groups > List configuration page. See Figure 41 for the Groups > List configuration page. Dell PowerConnect W AirWave 7.1 | User Guide Configuring and Using Device Groups in AWMS |...
  • Page 120: Comparing Device Groups

    The result may be a high volume of information. Click Hide Similar Fields to return to the default display, emphasizing configuration settings that  differ between two groups. | Configuring and Using Device Groups in AWMS Dell PowerConnect W AirWave 7.1 | User Guide...
  • Page 121: Deleting A Group

    Apply Changes Now —This button applies the changes immediately to access points within the group. If  you wish to edit multiple groups you must use the Preview button. Dell PowerConnect W AirWave 7.1 | User Guide Configuring and Using Device Groups in AWMS |...
  • Page 122: Modifying Multiple Devices

    Figure 70 illustrates this page. | Configuring and Using Device Groups in AWMS Dell PowerConnect W AirWave 7.1 | User Guide...
  • Page 123 Move the selected devices to a new group or folder. If the AP is in managed mode when it is moved to a new group, it will be reconfigured. Dell PowerConnect W AirWave 7.1 | User Guide Configuring and Using Device Groups in AWMS |...
  • Page 124 Removes the selected APs from AWMS. The deletes will be performed in the background and may take a minute to be removed from the list. | Configuring and Using Device Groups in AWMS Dell PowerConnect W AirWave 7.1 | User Guide...
  • Page 125: Using Global Groups For Group Configuration

    Select the Yes radio button and select the name of the global group from the drop-down menu. Then click Save and Apply to push the configuration from the global group to the subscriber group. Figure 73 illustrates this page. Dell PowerConnect W AirWave 7.1 | User Guide Configuring and Using Device Groups in AWMS |...
  • Page 126 The global groups feature can also be used with the Master Console. For more “Supporting AWMS Stations with the Master Console” on page 239. information about this feature, refer to | Configuring and Using Device Groups in AWMS Dell PowerConnect W AirWave 7.1 | User Guide...
  • Page 127: Chapter 5 Discovering, Adding, And Managing Devices

    SNMP/HTTP Scanning  Enabling Cisco Discovery Protocol (CDP)  Assigning Devices to AWMS from APs/Devices > New Page  Manually Adding Individual Devices  Dell PowerConnect W AirWave 7.1 | User Guide Discovering, Adding, and Managing Devices |...
  • Page 128: Snmp/Http Scanning

    Figure 76. Alternatively, you can edit an existing scan network by clicking the corresponding pencil icon. The New/ Edit Networks page also appears in this instance. | Discovering, Adding, and Managing Devices Dell PowerConnect W AirWave 7.1 | User Guide...
  • Page 129: Adding Credentials For Snmp/Http Scanning

    HTTP is not as robust in processing network events as is SNMP, but HTTP may be sufficient, simpler, or preferable in certain scenarios. Dell PowerConnect W AirWave 7.1 | User Guide Discovering, Adding, and Managing Devices |...
  • Page 130: Defining A Snmp/Http Scan Set

    Add in either of these fields to create new components prior to illustrates the Add New Scan Set page. creating a scan set. Figure 79 | Discovering, Adding, and Managing Devices Dell PowerConnect W AirWave 7.1 | User Guide...
  • Page 131: Running A Scan Set

    1. Browse to the Device Setup > Discover page and locate the Discovery Execution area at the top of the page. This section lists all scan sets that have been defined so far. Figure 80 illustrates this page. Dell PowerConnect W AirWave 7.1 | User Guide Discovering, Adding, and Managing Devices |...
  • Page 132 7. Navigate to the APs/Devices > New page to see a full list of the newly discovered devices that the scan detected. Figure 81 illustrates this page. | Discovering, Adding, and Managing Devices Dell PowerConnect W AirWave 7.1 | User Guide...
  • Page 133: What Next

     Delete. Aruba and some Cisco devices can also be added to an Aruba AP Group or an LWAPP AP Group when they  are authorized. Dell PowerConnect W AirWave 7.1 | User Guide Discovering, Adding, and Managing Devices |...
  • Page 134: Enabling Cisco Discovery Protocol (Cdp)

    1. Browse to the APs/Devices > New page. The APs/Devices > New page displays all newly discovered devices, the related controller, when known, and the device vendor, model, MAC Address, IP Address, and the date/ time of discovery. Figure 82 illustrates this page. | Discovering, Adding, and Managing Devices Dell PowerConnect W AirWave 7.1 | User Guide...
  • Page 135 If you wish to assign a device to the Ignored page, or delete it entirely from AWMS, go to step 4. Dell PowerConnect W AirWave 7.1 | User Guide Discovering, Adding, and Managing Devices |...
  • Page 136: Manually Adding Individual Devices

    1. The first step to add a device manually is to select the vendor and model. Browse to the Device Setup > Add page and select the vendor and model of the device to add. Figure 83 illustrates this page. Figure 83 Device Setup > Add Page Illustration | Discovering, Adding, and Managing Devices Dell PowerConnect W AirWave 7.1 | User Guide...
  • Page 137 NOTE: New, out-of-the-box Cisco devices typically have SNMP disabled and a blank username and password combination for HTTP and Telnet. Cisco supports multiple community strings per AP. Dell PowerConnect W AirWave 7.1 | User Guide Discovering, Adding, and Managing Devices |...
  • Page 138 Monitor read/only mode to enable auditing of actual settings instead of Group Policy settings. 6. Click Add to finish adding the devices to the network. | Discovering, Adding, and Managing Devices Dell PowerConnect W AirWave 7.1 | User Guide...
  • Page 139: Adding Multiple Devices From A Csv File

    1. To import a CSV file, navigate to the Device Setup > Add page. 2. Click Import Devices via CSV. The CSV Upload page displays, as illustrated in Figure Dell PowerConnect W AirWave 7.1 | User Guide Discovering, Adding, and Managing Devices |...
  • Page 140: Adding Universal Devices

    1. Browse to the AWMS Device Setup > Add page and select the device vendor name for the wired or wireless device you are adding. Figure 87 illustrates this page. | Discovering, Adding, and Managing Devices Dell PowerConnect W AirWave 7.1 | User Guide...
  • Page 141: Assigning Devices To The Ignored Page

    1. To view all devices that are ignored, navigate to the APs/Devices > Ignored page, illustrated in Figure Dell PowerConnect W AirWave 7.1 | User Guide Discovering, Adding, and Managing Devices |...
  • Page 142: Monitoring Devices

    Auditing Device Configuration  Viewing Device Monitoring Statistics You can view many useful device monitoring statistics as an aggregate, and individual form the APs/Devices > List page. | Discovering, Adding, and Managing Devices Dell PowerConnect W AirWave 7.1 | User Guide...
  • Page 143 A lock icon in the Configuration column indicates that the device is in Monitor only mode. Figure 89 illustrates this page. Figure 89 APs/Devices > List (partial split view accounts for horizontal scrolling) Dell PowerConnect W AirWave 7.1 | User Guide Discovering, Adding, and Managing Devices |...
  • Page 144 Alerts—Clicking this link takes you to the AMP Alerts Summary page, which cites detailed  information for the current AMP Alerts. Figure 91 illustrates this page. | Discovering, Adding, and Managing Devices Dell PowerConnect W AirWave 7.1 | User Guide...
  • Page 145 Alert Summary. To view all incidents, including those not associated to an AP, navigate to the Helpdesk > Incidents page. Dell PowerConnect W AirWave 7.1 | User Guide Discovering, Adding, and Managing Devices |...
  • Page 146: Understanding The Aps/Devices > Monitor Pages For All Device Types

    You can quickly go to any device’s monitoring page once you navigate to its specific folder or group on the APs/ Devices > List page, by clicking its hyperlinked name in the Device column of the table in which it is listed as shown in Figure | Discovering, Adding, and Managing Devices Dell PowerConnect W AirWave 7.1 | User Guide...
  • Page 147 The alert summary, events and audit log sections are also the same regardless of device type and these sections appear at the bottom of these pages, a portion of which is shown in Figure Dell PowerConnect W AirWave 7.1 | User Guide Discovering, Adding, and Managing Devices |...
  • Page 148: Monitoring Data Specific To Wireless Devices

    APs connected to it, while the APs include a list of users it has connected. When available, a list of CDP and RF neighbors are also listed. A sample monitoring page for wireless devices is shown in Figure | Discovering, Adding, and Managing Devices Dell PowerConnect W AirWave 7.1 | User Guide...
  • Page 149 AP. This usually means AWMS is blocked from connecting to the AP or the AP needs to be rebooted or reset. Dell PowerConnect W AirWave 7.1 | User Guide Discovering, Adding, and Managing Devices |...
  • Page 150 Displays the number of bridge links for devices that are point-to-multi-point (see the Groups > PTMP/ WiMAX page for more details). Mesh Links Displays the total number of mesh links to the device including uplinks and downlinks. | Discovering, Adding, and Managing Devices Dell PowerConnect W AirWave 7.1 | User Guide...
  • Page 151 Association Time Displays the first time AWMS recorded the MAC address as being associated. Duration Displays the length of time the MAC address has been associated. Dell PowerConnect W AirWave 7.1 | User Guide Discovering, Adding, and Managing Devices |...
  • Page 152 The Recent Events area lists the most recent events specific to the AP. This information also appears on the System > Events Log page. Table 86 describes the fields in this page display. | Discovering, Adding, and Managing Devices Dell PowerConnect W AirWave 7.1 | User Guide...
  • Page 153: Monitoring Data Specific To Wired Devices (Routers And Switches)

    CPU/Memory usage graphs as shown in Figure Figure 99 APs/Devices > Monitor Page for Wired Devices All managed wired devices also include an Interfaces tab, as shown in Figure 100. Dell PowerConnect W AirWave 7.1 | User Guide Discovering, Adding, and Managing Devices |...
  • Page 154: Understanding The Aps/Devices > Interfaces Page

    Name column of the Physical or Virtual Interfaces tables on the stacked switches Interfaces monitoring page to navigate to an Interfaces page displaying data relevant to that specific interface, as shown Figure 101. | Discovering, Adding, and Managing Devices Dell PowerConnect W AirWave 7.1 | User Guide...
  • Page 155: What Next

    All device monitoring pages act as portals to management pages if you have the proper (read/write) privileges. Clicking the wrench or pencil icon next to a device table entry, or clicking Modify Devices where appropriate Dell PowerConnect W AirWave 7.1 | User Guide Discovering, Adding, and Managing Devices |...
  • Page 156: Auditing Device Configuration

    6. Review the list of changes to be applied to the device to determine whether the changes are appropriate. If not, you need to change the Group settings or reassign the device to another Group. | Discovering, Adding, and Managing Devices Dell PowerConnect W AirWave 7.1 | User Guide...
  • Page 157: Using Device Folders (Optional)

    1. To add a folder, click the Add New Folder link. Figure 106 illustrates the page that appears. Figure 106 Folder Creation 2. Enter the name of the new folder. 3. Select the Parent folder. Dell PowerConnect W AirWave 7.1 | User Guide Discovering, Adding, and Managing Devices |...
  • Page 158: Configuring And Managing Devices

    Monitor Only mode to Manage Read/Write mode. This directs you to the APs/Devices > Manage page. 2. Locate the General area as shown in Figure 107. | Discovering, Adding, and Managing Devices Dell PowerConnect W AirWave 7.1 | User Guide...
  • Page 159: Configuring Ap Settings

    1. Browse to the APs/Devices > List page and click the wrench icon next to the device whose AP settings you want to edit. This directs you to the Manage page for that device. Figure 108 illustrates this page. Dell PowerConnect W AirWave 7.1 | User Guide Discovering, Adding, and Managing Devices |...
  • Page 160 Detail page for the job. 2. Locate the General section—this section provides general information about the APs current status. Table 87 describes the fields, information, and settings. | Discovering, Adding, and Managing Devices Dell PowerConnect W AirWave 7.1 | User Guide...
  • Page 161 The SNMP location set on the device. device Latitude None Text field for entering the latitude of the device. The latitude is used with the Google earth integration. Dell PowerConnect W AirWave 7.1 | User Guide Discovering, Adding, and Managing Devices |...
  • Page 162 Bridge PTMP/WiMAX Units that can operate in bridge or router mode. Ethernet Interface 100 Mbps Full PTMP/WiMAX Bandwidth rates for uploading and downloading data. Configuration Duplex | Discovering, Adding, and Managing Devices Dell PowerConnect W AirWave 7.1 | User Guide...
  • Page 163 "crosstalk," which occurs when the signals from APs overlap and interfere with each other. This RF interference negatively influences WLAN performance. Dell PowerConnect W AirWave 7.1 | User Guide Discovering, Adding, and Managing Devices |...
  • Page 164 Note: This field only appears for IOS APs in groups with Templates enabled. Table 90 describes field settings, default values, and additional information for this page. | Discovering, Adding, and Managing Devices Dell PowerConnect W AirWave 7.1 | User Guide...
  • Page 165: Configuring Device Interfaces For Cisco Catalyst Switches

    You can add a Virtual interface by clicking Add and entering the appropriate information in the Interface and Interface Capacity panes of the page that then appears as shown in Figure 110. Dell PowerConnect W AirWave 7.1 | User Guide Discovering, Adding, and Managing Devices |...
  • Page 166 You can configure interface settings individually or in groups. To configure individual interface settings, click the pencil icon to the left of the interface name appearing from the AP/Devices > Interfaces page, as shown in Figure 112. | Discovering, Adding, and Managing Devices Dell PowerConnect W AirWave 7.1 | User Guide...
  • Page 167 To configure interfaces as a group, click the Edit Interfaces button above the Physical or Virtual Interfaces table that includes the interfaces you want to edit collectively as shown in Figure 115. Dell PowerConnect W AirWave 7.1 | User Guide Discovering, Adding, and Managing Devices |...
  • Page 168 AWMS assembles the entire running configuration using templates and your modifications to these pages. For a more detailed discussion on the use of templates, see Chapter 6, “Creating and Using Templates” on page 175. | Discovering, Adding, and Managing Devices Dell PowerConnect W AirWave 7.1 | User Guide...
  • Page 169: Configuring Cisco Router And Switch Interface Settings

    1. Locate the Device Communication area on the APs/Devices > Manage page. 2. Specify the credentials to be used to manage the AP. Figure 118 illustrates this page. Dell PowerConnect W AirWave 7.1 | User Guide Discovering, Adding, and Managing Devices |...
  • Page 170 3. Enter the appropriate Auth Password and Privacy Password. 4. You can disable the View AP Credentials link in AWMS by the root user. Contact Dell support for detailed instructions to disable the link. 5. (Optional-Not pictured.) Enter the appropriate SSH and Telnet credentials if you are configuring Dell, Aruba Networks, Alcatel-Lucent or any Cisco device except Cisco wireless LAN controllers.
  • Page 171 Displays a list of email addresses that should receive alert emails if a firmware upgrade fails. Sender Address None Displays the From address in the alert email. Dell PowerConnect W AirWave 7.1 | User Guide Discovering, Adding, and Managing Devices |...
  • Page 172: Troubleshooting A Newly Discovered Device With Down Status

    AWMS is using unsuccessfully to communicate with the device. This link can be removed from AWMS for security reasons by setting a flag in AWMS. Only users with root access to the AMP command line | Discovering, Adding, and Managing Devices Dell PowerConnect W AirWave 7.1 | User Guide...
  • Page 173 If you are interested in disabling this feature, please contact Dell supportFigure 121 illustrates this page. Figure 121 View AP Credentials Note: The View AP Credentials message may appear slightly different depending on the vendor and model.
  • Page 174 6. Enter the appropriate credentials, and click Apply. 7. Return to the APs/Devices\ List page to see if the device appears with a Status of Up. | Discovering, Adding, and Managing Devices Dell PowerConnect W AirWave 7.1 | User Guide...
  • Page 175: Creating And Using Templates

    Alcatel-Lucent  Note: Dell recommends using the graphical AOS Config feature in support of Dell devices, particularly for AOS 3.3.2.x and later. Refer to the Dell PowerConnect W AirWave Wireless Management Suite Configuration Guide for additional information. Cisco Aironet IOS and 4800 autonomous APs ...
  • Page 176: Template Variables

    AP that is getting configured. Note: Changes made on the other Group pages (Radio, Security, VLANs, SSIDs, and so forth) are not applied to any APs that are configured by templates. | Creating and Using Templates Dell PowerConnect W AirWave 7.1 | User Guide...
  • Page 177: Viewing And Adding Templates

    If there are two templates that might apply to a device, the template with the most restrictions takes precedence. Dell PowerConnect W AirWave 7.1 | User Guide Creating and Using Templates |...
  • Page 178 Click the group name and the Details page appears. Click Templates, then click Add. 4. Complete the configurations illustrated in Figure 124, and the settings described in Table | Creating and Using Templates Dell PowerConnect W AirWave 7.1 | User Guide...
  • Page 179 Figure 124 Groups > Templates > Add Template Page Illustration Dell PowerConnect W AirWave 7.1 | User Guide Creating and Using Templates |...
  • Page 180 SNMPv3 Auth Specifies the SNMPv3 Auth protocol, either MD5 or SHA-1. Protocol SNMPv3 Privacy Specifies the SNMPv3 Privacy protocol, either DES or AES. Protocol | Creating and Using Templates Dell PowerConnect W AirWave 7.1 | User Guide...
  • Page 181: Configuring General Template Files And Variables

    Perform the following steps to configure Templates within a Group. 1. Select a Group to configure. Note: Dell recommends starting with a small group of access points and placing these APs in Monitor Only mode, which is read- only. Do this via the Modify Devices link until you are fully familiar with the template configuration process.
  • Page 182: Ios Configuration File Template

    AP to copy the startup configuration file to the running configuration file. Dell recommends using the reboot option when there are changes requiring reboot to take effect, for ...
  • Page 183: Using Template Syntax

    AP that will not appear in the running-config file. For example, some no commands that are used to remove SSIDs or remove configuration parameters do not appear in the running- Dell PowerConnect W AirWave 7.1 | User Guide Creating and Using Templates |...
  • Page 184: Using Conditional Variables In Templates

    IP address, hostname, and channel to the same values on every AP within a Group. The variables in Table are substituted with values specified on each access point's APs/Devices > Manage configuration page within the AWMS User page. | Creating and Using Templates Dell PowerConnect W AirWave 7.1 | User Guide...
  • Page 185: Using Ap-Specific Variables

    … interface Dot11Radio0 … power local cck %CCK_POWER% power local ofdm %OFDM_POWER% channel %CHANNEL% … line sets the AP hostname to the hostname stored in AWMS. hostname Dell PowerConnect W AirWave 7.1 | User Guide Creating and Using Templates |...
  • Page 186: Configuring Cisco Ios Templates

    AP to copy the startup config file to the running-config file. Dell recommends using the reboot option when possible. Copying the configuration from startup to running merges the two configurations and can cause undesired configuration lines to remain active on the AP.
  • Page 187: Scp Required Settings In Templates

    6.0 9.0 11.0 12.0 18.0 24.0 36.0 48.0 54.0 %ENDIF% %IF radio_type=b% speed basic-1.0 2.0 5.5 11.0 %ENDIF% %IF radio_type=g% power local cck %CCK_POWER% power local ofdm %OFDM_POWER% %ENDIF% … Dell PowerConnect W AirWave 7.1 | User Guide Creating and Using Templates |...
  • Page 188: Configuring Single And Dual-Radio Aps Via A Single Ios Template

    There is an option on the Group > Templates page to reboot the device after pushing a configuration to it. A sample Symbol controller partial template is included below for reference. | Creating and Using Templates Dell PowerConnect W AirWave 7.1 | User Guide...
  • Page 189 3333 dst-end-port 3334 rule 1 %redundancy_config% logging buffered 4 logging console 4 snmp-server engineid netsnmp 6b8b45674b30f176 snmp-server location %location% snmp-server contact %contact% snmp-server sysname %hostname% snmp-server manager v2 Dell PowerConnect W AirWave 7.1 | User Guide Creating and Using Templates |...
  • Page 190 %radio_index% admission-control voice max-roamed-mus 11 %endif% %if radio_type=11an% radio %radio_index% speed basic11a 9 18 36 48 54 mcs 0,1,2,3,4,5,6,7,8,9,10,11,12,13,14,15 %endif% %if radio_type=11b% radio %radio_index% speed basic1 basic2 basic5p5 basic11 | Creating and Using Templates Dell PowerConnect W AirWave 7.1 | User Guide...
  • Page 191: Configuring A Global Template

    The fetched configuration populates the template field. Global template variables can be configured with the Add button in the Template Variables box, illustrated in Figure 126. Dell PowerConnect W AirWave 7.1 | User Guide Creating and Using Templates |...
  • Page 192 10. If group template variables have been defined, you are able to edit the value for the group on the Groups > Templates, Add configuration page in the Group Template Variables box. For Symbol devices, you are also able to define the template per group of APs. | Creating and Using Templates Dell PowerConnect W AirWave 7.1 | User Guide...
  • Page 193 For more information on using templates in AWMS, see the previous section of this chapter. It is also possible to create local templates in a subscriber group—using global groups does not mean that global templates are mandatory. Dell PowerConnect W AirWave 7.1 | User Guide Creating and Using Templates |...
  • Page 194 | Creating and Using Templates Dell PowerConnect W AirWave 7.1 | User Guide...
  • Page 195: Using Rapids And Rogue Classification

    AirWave Management Client, an optional utility that reports wireless discovery information to AWMS. Table 97 defines the summary information that appears on the page. Dell PowerConnect W AirWave 7.1 | User Guide Using RAPIDS and Rogue Classification |...
  • Page 196 Figure 128 RAPIDS Overview tab | Using RAPIDS and Rogue Classification Dell PowerConnect W AirWave 7.1 | User Guide...
  • Page 197: List

    129. For additional information about RAPIDS rules, refer to “RAPIDS Rules” on page 204. The active links on this page launch additional pages for RAPIDS configuration or device processing. Dell PowerConnect W AirWave 7.1 | User Guide Using RAPIDS and Rogue Classification |...
  • Page 198 Controller Displays the classification of the device based on the controller’s hard-coded rules. Classification NOTE: This column is hidden unless Offload Dell PowerConnect W WMS Database is enabled by at least one group on the Groups > Basic page. Wired Displays whether the rogue device has been discovered on the wire.
  • Page 199 Indicates the date and time the rogue device was last seen. To view the details for any rogue device, select the device name to launch the device’s detail page (Figure 130). Dell PowerConnect W AirWave 7.1 | User Guide Using RAPIDS and Rogue Classification |...
  • Page 200 Each rogue device typically has multiple discovery methods, all of which are listed.  As you work through the rogue devices, use the Name and Notes fields to identify the AP and document its  location. | Using RAPIDS and Rogue Classification Dell PowerConnect W AirWave 7.1 | User Guide...
  • Page 201: Viewing Ignored Rogue Devices

    To mitigate the rogue remove it from the network and delete the rogue record. If you want to allow it on the  network, classify the device as valid and update with notes that describe it. Dell PowerConnect W AirWave 7.1 | User Guide Using RAPIDS and Rogue Classification |...
  • Page 202: Rapids Setup

    Table 101 RAPIDS > Setup > Filtering Options Field Default Description Filter ad-hoc rogues Filters rogues according to ad-hoc status. | Using RAPIDS and Rogue Classification Dell PowerConnect W AirWave 7.1 | User Guide...
  • Page 203: Containment Options

    Monitor-Only mode, as well as the devices in managed mode. 1. Navigate to the RAPIDS > SETUP page to see Containment Options, as shown in Figure 132. Figure 132 RAPIDS > Setup Containment Options Pane Dell PowerConnect W AirWave 7.1 | User Guide Using RAPIDS and Rogue Classification |...
  • Page 204: Additional Settings

    This section describes how to define, use, and monitor RAPIDS rules, provides examples of such rules, and demonstrates how they are helpful. | Using RAPIDS and Rogue Classification Dell PowerConnect W AirWave 7.1 | User Guide...
  • Page 205: Controller Classification With Wms Offload

    OUI scores definitions. Table 104 Device OUI Scores Score Description Score of 1 Indicates any device on the network; this is the lowest threat level on the network. Dell PowerConnect W AirWave 7.1 | User Guide Using RAPIDS and Rogue Classification |...
  • Page 206: Rogue Device Threat Level

    Displays the numeric threat level for the rogue device that pertains to the rule. Refer to “Rogue Device Threat Level” on page 206 for additional information. Enabled Displays the status of the rule, whether enabled or disabled. | Using RAPIDS and Rogue Classification Dell PowerConnect W AirWave 7.1 | User Guide...
  • Page 207 Classifies based on the number of managed devices that can hear the rogue. Enter a numeric value and select At Least or At Most. Encryption Classifies based on the rogue matching a specified encryption method. Dell PowerConnect W AirWave 7.1 | User Guide Using RAPIDS and Rogue Classification |...
  • Page 208 Table 107 Wireline Properties Drop Down Menu Option Description Detected on LAN Rogue is detected on the wired network. Select Yes or No. Fingerprint Scan Rogue matches fingerprint parameters. | Using RAPIDS and Rogue Classification Dell PowerConnect W AirWave 7.1 | User Guide...
  • Page 209 After creating a new rule, click Add. This will return you to the RAPIDS > Rules page. Click Save and Apply to have the new rule take effect. Dell PowerConnect W AirWave 7.1 | User Guide Using RAPIDS and Rogue Classification |...
  • Page 210: Deleting Or Editing A Rules

    Figure 137, Figure 138, and Table 109 illustrate and describe RAPIDS Score Override. Perform these steps to create a score override. | Using RAPIDS and Rogue Classification Dell PowerConnect W AirWave 7.1 | User Guide...
  • Page 211 4. Click Add to create the new override, or click Save to retain changes to an existing override. The new or revised override appears on the RAPIDS > Score Override page. 5. To remove any override, select that override in the checkbox and click Delete. Dell PowerConnect W AirWave 7.1 | User Guide Using RAPIDS and Rogue Classification |...
  • Page 212: Audit Log

    “Configuring Group Security Settings” on page 91  “Configuring Group SSIDs and VLANs” on page 94  “Monitoring and Supporting AWMS with the System Pages” on page 249  | Using RAPIDS and Rogue Classification Dell PowerConnect W AirWave 7.1 | User Guide...
  • Page 213: Performing Daily Administration In Awms

    AWMS deploys two types of alerts: Viewing Triggers To view defined system triggers, navigate to the System > Triggers page. Figure 140 illustrates this page. Dell PowerConnect W AirWave 7.1 | User Guide Performing Daily Administration in AWMS |...
  • Page 214: Creating New Triggers

    Figure 141 System > Trigger Detail Page Illustration 2. Configure the Trigger Restrictions and Alert Notifications. This configuration is consistent regardless of the trigger type to be defined. | Performing Daily Administration in AWMS Dell PowerConnect W AirWave 7.1 | User Guide...
  • Page 215 AWMS screen can be configured to separately display severe alerts. Please see the Home > User Info section for more details. Dell PowerConnect W AirWave 7.1 | User Guide Performing Daily Administration in AWMS |...
  • Page 216: Setting Triggers For Devices

    If you have not already done so, choose a device type from the Devices listed in the Type drop-down menu. See Figure 142. Table 112 itemizes and describes device trigger options and condition settings. | Performing Daily Administration in AWMS Dell PowerConnect W AirWave 7.1 | User Guide...
  • Page 217 Click the Add New Trigger Condition button to create one or more conditions for the User Count trigger. Figure 143 Sample of Trigger Condition for AP Device User Count Dell PowerConnect W AirWave 7.1 | User Guide Performing Daily Administration in AWMS |...
  • Page 218: Setting Triggers For Radios

    If you have not already done so, choose a trigger type from the Radios category, listed in the Type drop- down menu. Table 113 itemizes and describes the Radios-related trigger types, and condition settings for each. | Performing Daily Administration in AWMS Dell PowerConnect W AirWave 7.1 | User Guide...
  • Page 219 To edit an existing trigger, click the pencil icon next to the respective trigger and edit settings in the  Trigger Detail page described in Table 112. To delete a trigger, check the box next to the trigger to remove, and click Delete.  Dell PowerConnect W AirWave 7.1 | User Guide Performing Daily Administration in AWMS |...
  • Page 220: Setting Triggers For Discovery

    Delete conditions as desired by clicking the trash can icon to the right of the condition to be removed. c. Click Save. The trigger appears on your next viewing of the System > Triggers page with all other active triggers. | Performing Daily Administration in AWMS Dell PowerConnect W AirWave 7.1 | User Guide...
  • Page 221: Setting Triggers For Users

    This trigger type indicates when a device (based on an input list of MAC addresses) has associated to the wireless network. It is required to define one or more MAC addresses with the field that appears. Figure 149 Example of Associated User Configuration Section Dell PowerConnect W AirWave 7.1 | User Guide Performing Daily Administration in AWMS |...
  • Page 222: Setting Triggers For Radius Authentication Issues

    Triggers” on page 214 to create a new trigger. Setting Triggers for RADIUS Authentication Issues Note: AWMS first checks its own database prior to checking the RADIUS server database. | Performing Daily Administration in AWMS Dell PowerConnect W AirWave 7.1 | User Guide...
  • Page 223: Setting Triggers For Ids Events

    If you have not already done so, choose the Device IDS Events trigger type from the drop-down Type menu. See Figure 142. Table 117 describes condition settings for this trigger type. Dell PowerConnect W AirWave 7.1 | User Guide Performing Daily Administration in AWMS |...
  • Page 224 Repeat this procedure for as many triggers and conditions as desired. Refer to the start of “Creating New to create a new trigger. Triggers” on page 214 | Performing Daily Administration in AWMS Dell PowerConnect W AirWave 7.1 | User Guide...
  • Page 225: Setting Triggers For Awms Health

    3. Send a test message to an email address: Mail -v xxx@xxx.com Subject: test mail 4. Press Enter. 5. Check the mail log to ensure mail was sent tail -f /var/log/maillog Dell PowerConnect W AirWave 7.1 | User Guide Performing Daily Administration in AWMS |...
  • Page 226: Viewing Alerts

    Figure 155 Alerts in the AWMS Status Bar Click the Alerts or the Severe Alerts counter or navigate to the System > Alerts page. Figure 156 illustrates this page. | Performing Daily Administration in AWMS Dell PowerConnect W AirWave 7.1 | User Guide...
  • Page 227: Responding To Alerts

    Click the New Alerts link to return to the list of new alerts. Delete the alert by selecting the alert from the list and clicking the Delete button at the bottom of the  System > Alerts page. Dell PowerConnect W AirWave 7.1 | User Guide Performing Daily Administration in AWMS |...
  • Page 228: Monitoring And Supporting Wlan Users

    APs, and reported back to a controller that is monitored by AWMS. AWMS displays the information it receives from the controller in a table on this page. “Supporting Users on Thin AP Networks With the Users > Tags Page” on page 233. | Performing Daily Administration in AWMS Dell PowerConnect W AirWave 7.1 | User Guide...
  • Page 229: Monitoring Wlan Users With The Users > Connected And Users > All Pages

    Access Point (RAP) devices in tunnel and split-tunnel mode. Note: Data that was gathered prior to an upgrade may be reported under an unknown SSID. Figure 157 Users > Connected Page Illustration Dell PowerConnect W AirWave 7.1 | User Guide Performing Daily Administration in AWMS |...
  • Page 230 Colubris APs or from the ARP cache of switches set up in AWMS. LAN Hostname Displays the LAN hostname of the user MAC. | Performing Daily Administration in AWMS Dell PowerConnect W AirWave 7.1 | User Guide...
  • Page 231: Supporting Guest Wlan Users With The Users > Guest Users Page

    Supporting Guest WLAN Users With the Users > Guest Users Page AWMS supports guest user provisioning for Dell PowerConnect W, Aruba Networks and Cisco WLC devices. This allows frontline staff, such as receptionists or help desk technicians, to grant wireless access to WLAN visitors or other temporary personnel.
  • Page 232 5. To add a new guest user, click Add, and complete the required and optional fields in the User Detail page, illustrated in Figure 161. Table 121 describes most fields. The first three fields are required, and the remaining fields are optional. | Performing Daily Administration in AWMS Dell PowerConnect W AirWave 7.1 | User Guide...
  • Page 233: Supporting Users On Thin Ap Networks With The Users > Tags Page

    Displays the vendor of the tag (Aeroscout, PanGo and Newbury)—display all or filter by type. Battery Level Displays battery information—filterable in drop-down menu at the top of the column; is not displayed for Aeroscout tags. Dell PowerConnect W AirWave 7.1 | User Guide Performing Daily Administration in AWMS |...
  • Page 234: Evaluating And Diagnosing User Status And Issues

    AP. Contained—Controls the user on the device, as defined with containment configurations set with  WMS Offload in AOS. | Performing Daily Administration in AWMS Dell PowerConnect W AirWave 7.1 | User Guide...
  • Page 235: Using The Deauthenticate User Feature

    Each section of the Users > Diagnostics page displays information by which to evaluate possible user issues. Refer to Table 123 for explanation and illustration of page components. Dell PowerConnect W AirWave 7.1 | User Guide Performing Daily Administration in AWMS |...
  • Page 236 802.11n radio might not benefit from full 802.11n functionality. These two fields indicate the likelihood of such an issue impacting a user’s experience on the network. | Performing Daily Administration in AWMS Dell PowerConnect W AirWave 7.1 | User Guide...
  • Page 237 AP User Count—click this link to display flash graphs for user count metrics.  Signal Quality—click this link to display flash graphs for signal quality.  Dell PowerConnect W AirWave 7.1 | User Guide Performing Daily Administration in AWMS |...
  • Page 238 Figure 169 illustrates this section. Figure 169 Users > Diagnostics > Radios That Can Hear This User Illustration | Performing Daily Administration in AWMS Dell PowerConnect W AirWave 7.1 | User Guide...
  • Page 239: Supporting Awms Stations With The Master Console

    Enables or disables the Master Console polling of managed AWMS server. Polling Period 5 minutes Determines how frequently the Master Console polls the managed AWMS server. Dell PowerConnect W AirWave 7.1 | User Guide Performing Daily Administration in AWMS |...
  • Page 240 In the example below, the field Name was overridden with the checkbox in the global group on the Master Console, so it can be configured for each subscriber group on the managed AWMS. The other four fields in the | Performing Daily Administration in AWMS Dell PowerConnect W AirWave 7.1 | User Guide...
  • Page 241: Monitoring And Supporting Awms With The Home Pages

    Table 125 describes the contents. For information on customizing the dashboard display on the Home > Overview tab, see “Customizing the Overview Subtab Display” on page 36. Dell PowerConnect W AirWave 7.1 | User Guide Performing Daily Administration in AWMS |...
  • Page 242 Figure 170 Home > Overview Page Illustration | Performing Daily Administration in AWMS Dell PowerConnect W AirWave 7.1 | User Guide...
  • Page 243 The Configuration Compliance chart displays all known device configuration status on the network. Devices Compliance are classified as Good, Unknown, or Mismatched. Click the Mismatched link to obtain additional information, and the APs/Devices > Mismatched page displays. Dell PowerConnect W AirWave 7.1 | User Guide Performing Daily Administration in AWMS |...
  • Page 244 “Overview of the Device Setup > Upload Files Page” on page 58. View Event Log—This link launches and displays the System > Event Log page. See “Using the System  > Event Logs Page” on page 252. | Performing Daily Administration in AWMS Dell PowerConnect W AirWave 7.1 | User Guide...
  • Page 245: Viewing And Updating License Information With The Home > License Page

    AWMS processes get restarted daily as part of the nightly maintenance. Software Version Displays the version number of AWMS code currently running. Operating system Displays the version of Linux installed on the server. Dell PowerConnect W AirWave 7.1 | User Guide Performing Daily Administration in AWMS |...
  • Page 246: Searching Awms With The Home > Search Page

    2. Click Search, and the results display after a short moment. Results support several hypertext links to additional pages, and drop-down menus allow for additional filtering of search returns. | Performing Daily Administration in AWMS Dell PowerConnect W AirWave 7.1 | User Guide...
  • Page 247: Accessing Awms Documentation With The Home > Documentation Page

    Figure 173 Home > Documentation Page Illustration If you have any questions that are not answered by the documentation please contact Dell support. Dell PowerConnect W AirWave 7.1 | User Guide Performing Daily Administration in AWMS |...
  • Page 248: Configuring Your Own User Information With The Home > User Info Page

    Setup > Users page, and refer to “Creating AWMS Users” on page 48. Users can customize the information displayed in the AWMS header. Figure 174 Home > User Info Page Illustration | Performing Daily Administration in AWMS Dell PowerConnect W AirWave 7.1 | User Guide...
  • Page 249: Monitoring And Supporting Awms With The System Pages

    “Using the System > Event Logs Page” on page 252. System > Configuration Change Jobs—Manages configuration changes in AWMS. Refer to “Using the  System > Configuration Change Jobs Page” on page 253. Dell PowerConnect W AirWave 7.1 | User Guide Performing Daily Administration in AWMS |...
  • Page 250 System > Performance—Displays basic AWMS hardware information as well as resource usage over time.  Refer to “Using the System > Performance Page” on page 254. System > Firmware Upgrade Jobs—Displays information about current and scheduled firmware upgrades.  | Performing Daily Administration in AWMS Dell PowerConnect W AirWave 7.1 | User Guide...
  • Page 251: Using The System > Status Page

    Down. OK and Disabled, displayed in green, are the expected states of the services. If any service is Down, displayed in red, please contact Dell support. The Reboot button provides a graceful way to power cycle your AWMS remotely when it is needed. The Restart AWMS button will restart the AWMS services without power cycling the server or reloading the OS.
  • Page 252: Using The System > Event Logs Page

    Date and time of the event. User The AWMS user that triggered the event. When AWMS itself is responsible for the event, System is displayed as the user. | Performing Daily Administration in AWMS Dell PowerConnect W AirWave 7.1 | User Guide...
  • Page 253: Using The System > Configuration Change Jobs Page

    3. Click the linked group and folder names under Folder or Group to go to the AP's folder or group page. 4. Scheduled configuration change jobs will also appear on the Manage page for an AP or the Monitoring page for a group. Dell PowerConnect W AirWave 7.1 | User Guide Performing Daily Administration in AWMS |...
  • Page 254: Using The System > Performance Page

    The version of Linux kernel running on the box. RAPIDS Displays how long it took to process the last payload of MAC address. Device Polling Displays some AP/Device polling statistics. | Performing Daily Administration in AWMS Dell PowerConnect W AirWave 7.1 | User Guide...
  • Page 255 Database Table The number of Database table scans performed by the database. Scans Database Row The number of insertions, deletions and updates performed to the database. Activity Dell PowerConnect W AirWave 7.1 | User Guide Performing Daily Administration in AWMS |...
  • Page 256: Upgrading Awms

    Adding additional memory to the server. Please consult the sizing information in the latest edition of the  AWMS Sizing Guide or contact Dell support for the latest recommendations Upgrading AWMS The AWMS upgrade process may change. Please consult support of the latest AWMS release announcement for detailed instructions.
  • Page 257: Viewing And Downloading Backups

    3. Log onto the new server as root. 4. Change to the scripts directory by typing scripts. 5. Run the restore script by typing ./AMP_restore -d /tmp/nightly_data00[1-4].tar.gz. Dell PowerConnect W AirWave 7.1 | User Guide Performing Daily Administration in AWMS |...
  • Page 258: Awms Failover

    AMP backup, which is affected by the total number of APs and by the amount of data being saved, especially client historical data. | Performing Daily Administration in AWMS Dell PowerConnect W AirWave 7.1 | User Guide...
  • Page 259 The amount of time between polls of the Watched AWMS. Missed Poll None The number of polls that can be missed before the failover AWMS will begin actively Threshold monitoring the Watched AWMS APs. Dell PowerConnect W AirWave 7.1 | User Guide Performing Daily Administration in AWMS |...
  • Page 260 | Performing Daily Administration in AWMS Dell PowerConnect W AirWave 7.1 | User Guide...
  • Page 261: Chapter 9 Creating, Running, And Emailing Reports

    UI or any of the report types from a dropdown menu. The Report Definitions table has a complete list of all saved report definitions with an option to return to each definition’s table to further customize your report. Dell PowerConnect W AirWave 7.1 | User Guide Creating, Running, and Emailing Reports |...
  • Page 262 Figure 180, Table 133 describes the fields available when you select a specific report definition. Figure 180 Report > Definitions Page Illustration (Split View) | Creating, Running, and Emailing Reports Dell PowerConnect W AirWave 7.1 | User Guide...
  • Page 263: Reports > Generated Page Overview

    Generated reports configured for the current role and for additional roles  Generated reports for other roles  The option to view the latest daily reports with a single click for immediate online viewing  Dell PowerConnect W AirWave 7.1 | User Guide Creating, Running, and Emailing Reports |...
  • Page 264: Using Daily Reports

    The Reports > Detail page launches when you click any report title from this page. The content of the  Reports > Detail page varies significantly according to the report type. | Creating, Running, and Emailing Reports Dell PowerConnect W AirWave 7.1 | User Guide...
  • Page 265: Using Custom Reports

    Options list on the left to the Selected Options pane on the right. The order of the data in the Selected Options section is the order that it will appear in the report. The data can be reordered by dragging an item up or down the list. Dell PowerConnect W AirWave 7.1 | User Guide Creating, Running, and Emailing Reports |...
  • Page 266: Using The Capacity Planning Report

    Usage While > Threshold (in) Displays device usage that exceeds the defined and incoming threshold capacity. Overall Usage (In) Displays overall device usage for incoming data. | Creating, Running, and Emailing Reports Dell PowerConnect W AirWave 7.1 | User Guide...
  • Page 267: Using The Configuration Audit Report

    6. You can display archived configuration about a given device from the Detail page. Click Show Archived Device Configuration. Figure 186 Table 136 illustrate and describe the general Configuration Audit report and related contents. Dell PowerConnect W AirWave 7.1 | User Guide Creating, Running, and Emailing Reports |...
  • Page 268: Using The Device Summary Report

    One potential use of this report is to establish more equal bandwidth distribution across multiple devices. This report contains the following five lists of devices. | Creating, Running, and Emailing Reports Dell PowerConnect W AirWave 7.1 | User Guide...
  • Page 269 3. To generate more reports that cover a greater span of time, refer to “Viewing Generated Reports” on page 264. Figure 187 Table 137 illustrate and describe the Reports > Generated > Device Summary Detail page. Dell PowerConnect W AirWave 7.1 | User Guide Creating, Running, and Emailing Reports |...
  • Page 270 Total Bandwidth (MB) Displays the bandwidth in megabytes that the device supported during the period of time covered by the report. | Creating, Running, and Emailing Reports Dell PowerConnect W AirWave 7.1 | User Guide...
  • Page 271: Using The Device Uptime Report

    3. To generate more reports of this type that cover a greater span of time, refer to “Reports > Definitions Page Overview” on page 261. Figure 188 Table 137 illustrate and describe the Reports > Generated > Device Uptime Detail report. Dell PowerConnect W AirWave 7.1 | User Guide Creating, Running, and Emailing Reports |...
  • Page 272: Using The Ids Events Report

    The Home > License page also cites IDS events, and triggers can be configured for IDS events. Refer to “Setting Triggers for IDS Events” on page 223 for additional information. Perform these steps to view the most recent version of the IDS Events report. | Creating, Running, and Emailing Reports Dell PowerConnect W AirWave 7.1 | User Guide...
  • Page 273: Using The Inventory Report

    Model Summary—Lists the model numbers for all devices or firmware on the network.  Firmware Version Summary—Lists the firmware version for all firmware used on the network.  Dell PowerConnect W AirWave 7.1 | User Guide Creating, Running, and Emailing Reports |...
  • Page 274: Using The Memory And Cpu Usage Report

    “Using Daily Reports” on page 264. Perform these steps to view the most recent version of the Memory and CPU Usage Report. 1. Navigate to the Reports > Generated page. | Creating, Running, and Emailing Reports Dell PowerConnect W AirWave 7.1 | User Guide...
  • Page 275 Reports > Generated > Daily Memory and CPU Usage Detail page. Figure 191 Reports > Generated > Daily Memory and CPU Usage Report Illustration (Contents Rearranged for Space) Dell PowerConnect W AirWave 7.1 | User Guide Creating, Running, and Emailing Reports |...
  • Page 276: Using The Network Usage Report

    Figure 192 illustrates the Reports > Generated > Daily Memory and CPU Usage Detail page. Figure 192 Reports > Generated > Network Usage Report Illustration (Partial Example) | Creating, Running, and Emailing Reports Dell PowerConnect W AirWave 7.1 | User Guide...
  • Page 277: Using The New Rogue Devices Report

    3. The Detail page allows you to view bandwidth and device usage in multiple sections, illustrated below. Several figures below illustrate the multiple fields and information in the New Rogue Devices Report. Dell PowerConnect W AirWave 7.1 | User Guide Creating, Running, and Emailing Reports |...
  • Page 278 Figure 193 Reports > Generated > New Rogue Devices Report Illustration, Top Half of Report | Creating, Running, and Emailing Reports Dell PowerConnect W AirWave 7.1 | User Guide...
  • Page 279 First Discovery Agent Displays the network device that first discovered the rogue device. Last Discovering AP Displays the network device that most recently discovered the rogue device. Dell PowerConnect W AirWave 7.1 | User Guide Creating, Running, and Emailing Reports |...
  • Page 280: Using The New Users Report

    3. The Detail page allows you to view information for new users that have appeared on the network during the time period defined for the report. Figure 195 illustrates the fields and information in the New Users Report. | Creating, Running, and Emailing Reports Dell PowerConnect W AirWave 7.1 | User Guide...
  • Page 281: Using The Pci Compliance Report

    3. Scroll to the bottom, and click PCI Compliance to display information. Detail Figure 196 illustrates the fields and information in the most recent PCI Compliance Report. Dell PowerConnect W AirWave 7.1 | User Guide Creating, Running, and Emailing Reports |...
  • Page 282: Using The Port Usage Report

    List of most used switches  List of most used ports  Perform these steps to view the most recent version of the Port Usage Report. | Creating, Running, and Emailing Reports Dell PowerConnect W AirWave 7.1 | User Guide...
  • Page 283 A sample of the types of information you might choose to generate in a Port Usage Report appears in Figure 198 Reports > Generated > Port Usage Report Detail Page (partial view) Dell PowerConnect W AirWave 7.1 | User Guide Creating, Running, and Emailing Reports |...
  • Page 284: Using The Radius Authentication Issues Report

    Using the Rogue Containment Audit Report The rogue containment audit report that lets you know if any containment is failing. Figure 200 illustrates the fields and information in this report type. | Creating, Running, and Emailing Reports Dell PowerConnect W AirWave 7.1 | User Guide...
  • Page 285: Using The User Session Report

    3. The Detail page allows you to view multifaceted information for user sessions during the time period defined for the report. The figures that follow illustrate the fields and information in the User Session Report. Dell PowerConnect W AirWave 7.1 | User Guide Creating, Running, and Emailing Reports |...
  • Page 286 Figure 201 User Session Detail, Connection Mode Information Figure 202 User Session Detail > SSID Information | Creating, Running, and Emailing Reports Dell PowerConnect W AirWave 7.1 | User Guide...
  • Page 287 Figure 203 User Session Detail > Role Information Figure 204 User Session Detail > VLAN Information Figure 205 User Session Detail > Cipher Information Dell PowerConnect W AirWave 7.1 | User Guide Creating, Running, and Emailing Reports |...
  • Page 288 Figure 206 Summary and User Information (partial view) | Creating, Running, and Emailing Reports Dell PowerConnect W AirWave 7.1 | User Guide...
  • Page 289: Defining Reports

    For certain reports, such as New User and User Session, will allow you to search devices associated with a specific user or device. Dell PowerConnect W AirWave 7.1 | User Guide Creating, Running, and Emailing Reports |...
  • Page 290 In the report restrictions section you can customize any detailed information contained in a chosen report. shows a sample Report Restrictions page. Figure 208 Report Restrictions Illustration | Creating, Running, and Emailing Reports Dell PowerConnect W AirWave 7.1 | User Guide...
  • Page 291 Provides a summary of network compliance with PCI Compliance Report requirements, according to the PCI requirements enabled in AWMS using the AWMS Setup > PCI Compliance page. Dell PowerConnect W AirWave 7.1 | User Guide Creating, Running, and Emailing Reports |...
  • Page 292: Emailing And Exporting Reports

    3. Send a test message to an email address. Mail -v xxx@xxx.com Subject: test mail 4. Press Enter. 5. Check the mail log to ensure mail was sent | Creating, Running, and Emailing Reports Dell PowerConnect W AirWave 7.1 | User Guide...
  • Page 293: Exporting Reports To Xml Or Csv

    Transferring Reports Using FTP Once reports are generated, you can also copy them to any ftp accessible destination using a sample script located in the /var/airwave/custom directory. Contact Dell support for more information. Dell PowerConnect W AirWave 7.1 | User Guide...
  • Page 294 | Creating, Running, and Emailing Reports Dell PowerConnect W AirWave 7.1 | User Guide...
  • Page 295: Using The Awms Helpdesk

    Remedy. See “Using the Helpdesk Tab with an Existing Remedy Server” on page 299 for more information on how to configure AWMS to integrate with a Remedy server. Dell PowerConnect W AirWave 7.1 | User Guide Using the AWMS Helpdesk |...
  • Page 296: Monitoring Incidents With Helpdesk

    Setup > General page and the Historical Data Retention page. Using the Closed Helpdesk AWMS Incidents field, set the number of days that AWMS is to retain records of closed Helpdesk incidents. Settings this value to 0 disables this function. | Using the AWMS Helpdesk Dell PowerConnect W AirWave 7.1 | User Guide...
  • Page 297: Creating A New Incident With Helpdesk

    Displays user-entered text that describes a short summary of the incident State Provides a drop-down menu with the options "Open" or "Closed" Description Provides a longer user-entered text area for a thorough description of the incident. Dell PowerConnect W AirWave 7.1 | User Guide Using the AWMS Helpdesk |...
  • Page 298: Creating New Snapshots Or Incident Relationships

    Relationships table the name of the relationship links to the appropriate page in AWMS. Clicking the snapshot description opens a popup window to display the screenshot. Figure 212 illustrates these GUI tools. | Using the AWMS Helpdesk Dell PowerConnect W AirWave 7.1 | User Guide...
  • Page 299: Using The Helpdesk Tab With An Existing Remedy Server

    Table 148 describes the components. For more details, see “Creating New Snapshots or Incident Relationships” page 298. Figure 213 Helpdesk > Setup with Remedy Enabled Dell PowerConnect W AirWave 7.1 | User Guide Using the AWMS Helpdesk |...
  • Page 300 Contains a brief incident summary as entered by AWMS or Remedy user. Status Displays the status as chosen by AWMS or the Remedy user:  Assigned  In Progress  Pending  Resolved  Closed  Cancelled  | Using the AWMS Helpdesk Dell PowerConnect W AirWave 7.1 | User Guide...
  • Page 301 Snapshots can also be related to Remedy incidents in the manner described in the Helpdesk section above. However, snapshots are only stored locally on the AWMS server—they are not pushed to the Remedy server. Dell PowerConnect W AirWave 7.1 | User Guide Using the AWMS Helpdesk |...
  • Page 302 | Using the AWMS Helpdesk Dell PowerConnect W AirWave 7.1 | User Guide...
  • Page 303: Appendix A Package Management For Awms

    Yum for AWMS This appendix describes the Yum packaging management system. Dell recommends running Yum to ensure your packages are up to date, and so that your AWMS is as secure as possible if you are running RHEL 5 or CentOS 5.
  • Page 304 | Package Management for AWMS Dell PowerConnect W AirWave 7.1 | User Guide...
  • Page 305: Appendix B Third-Party Security Integration For Awms

    17. To verify and view the log files on AWMS, proceed to SYSTEM > Event Log. ReefEdge Integration A ReefEdge security scheme for AWMS has the following prerequisites: ReefEdge version 3.0.3 or higher  Dell PowerConnect W AirWave 7.1 | User Guide Third-Party Security Integration for AWMS |...
  • Page 306: Reefedge Configuration

    1. Login to the Access Control Server via HTTP with proper credentials. 2. Navigate to the Rights > Authentication Policies configuration page. 3. Select Authentication Services. 4. Select New Services. | Third-Party Security Integration for AWMS Dell PowerConnect W AirWave 7.1 | User Guide...
  • Page 307 13. Select the Enable RADIUS Accounting RFC-2866 check box. 14. Enter Port - 1813 for RFC-2866. 15. To verify and view the log files on AWMS, proceed to System > Event Log page. Dell PowerConnect W AirWave 7.1 | User Guide Third-Party Security Integration for AWMS |...
  • Page 308 | Third-Party Security Integration for AWMS Dell PowerConnect W AirWave 7.1 | User Guide...
  • Page 309: Appendix C Access Point Notes

    5. In the Port Settings window, make the following settings: Bits per second (baud): 9600  Data bits: 8  Parity: None  Stop bits: 1  Flow Control: Xon/Xoff  6. Click OK. 7. Press Enter. Dell PowerConnect W AirWave 7.1 | User Guide Access Point Notes |...
  • Page 310: Determining The Boot-Block Version

    Internet browser. Resetting the AP (for Boot-Block Versions 11.07 and Higher) Follow these steps to reset your AP if the boot-block version on your AP is greater than 11.07: | Access Point Notes Dell PowerConnect W AirWave 7.1 | User Guide...
  • Page 311: Cisco Ios Dual Radio Template

    1 bridge-group 1 subscriber-loop-control bridge-group 1 block-unknown-source no bridge-group 1 source-learning no bridge-group 1 unicast-flooding bridge-group 1 spanning-disabled %if interface=Dot11Radio1% interface Dot11Radio1 no ip address Dell PowerConnect W AirWave 7.1 | User Guide Access Point Notes |...
  • Page 312: Speed Issues Related To Cisco Ios Firmware Upgrades

    1. AWMS reads the firmware version on the AP to ensure the firmware to which the AP is upgrading is greater than the actual firmware version currently running on the AP. 2. AWMS configures the AP to initiate the firmware download from AWMS | Access Point Notes Dell PowerConnect W AirWave 7.1 | User Guide...
  • Page 313 5. AWMS pushes the configuration if necessary to restore the desired configuration. Some firmware upgrades reconfigure settings. Cisco IOS access points take longer than most access points, because their firmware is larger. Dell PowerConnect W AirWave 7.1 | User Guide Access Point Notes |...
  • Page 314 | Access Point Notes Dell PowerConnect W AirWave 7.1 | User Guide...
  • Page 315: Appendix D Initiating A Support Connection

    The connection can be configured to run on 22,80,443 and a few other ports if necessary. Please contact Dell support if you need to make any changes. Caution: Initiating the support connection will create a point to point tunnel between AWMS and a support server at AirWave.
  • Page 316 | Initiating a Support Connection Dell PowerConnect W AirWave 7.1 | User Guide...
  • Page 317: Appendix E Cisco Clean Access Integration (Perfigo)

    2. Map the following attributes to corresponding data elements as seen in the graphic: Framed_IP_Address = "User IP" User_Name = "LocalUser" Calling_Station_ID = "User MAC" Note: These attribute element pairs are mandatory for username display within AWMS. Dell PowerConnect W AirWave 7.1 | User Guide Cisco Clean Access Integration (Perfigo) |...
  • Page 318 | Cisco Clean Access Integration (Perfigo) Dell PowerConnect W AirWave 7.1 | User Guide...
  • Page 319: Appendix Fhp Insight Install Instructions For Awms Servers

    Scroll to the bottom of the list and change the new users UID and GroupID to 0 (fourth and fifth column). 12. Connect to the server using https://xxx.xxx.xxx.xxx:2381 and the username and password that you created in steps 9 and 10. Dell PowerConnect W AirWave 7.1 | User Guide HP Insight Install Instructions for AWMS Servers |...
  • Page 320 | HP Insight Install Instructions for AWMS Servers Dell PowerConnect W AirWave 7.1 | User Guide...
  • Page 321: Appendix G Installing Awms On Vmware Esx (3I V. 3.5)

    AWMS virtual machine with either a physical CD or a ISO image file, the installation process with this method is identical to the steps outlined in the AirWave Wireless Management Suite Quick Start Guide. Dell PowerConnect W AirWave 7.1 | User Guide Installing AWMS on VMware ESX (3i v. 3.5) |...
  • Page 322: Awms Post-Installation Issues On Vmware

    6. During the text-based VMware Tools install, select all default options. 7. Reboot the virtual machine once the VMware Tools install is complete. | Installing AWMS on VMware ESX (3i v. 3.5) Dell PowerConnect W AirWave 7.1 | User Guide...
  • Page 323: Appendix H Third-Party Copyright Information

    MERCHANTABILITY AND FITNESS. IN NO EVENT SHALL CMU OR THE REGENTS OF THE UNIVERSITY OF CALIFORNIA BE LIABLE FOR ANY SPECIAL, INDIRECT OR CONSEQUENTIAL DAMAGES OR ANY DAMAGES WHATSOEVER RESULTING FROM THE LOSS OF USE, DATA OR Dell PowerConnect W AirWave 7.1 | User Guide Third-Party Copyright Information |...
  • Page 324 EXEMPLARY, OR CONSEQUENTIAL DAMAGES (INCLUDING, BUT NOT LIMITED TO, PROCUREMENT OF SUBSTITUTE GOODS OR SERVICES; LOSS OF USE, DATA, OR PROFITS; OR BUSINESS INTERRUPTION) HOWEVER CAUSED AND ON ANY THEORY OF LIABILITY, | Third-Party Copyright Information Dell PowerConnect W AirWave 7.1 | User Guide...
  • Page 325 * Neither the name of Sparta, Inc nor the names of its contributors may be used to endorse or promote products derived from this software without specific prior written permission. Dell PowerConnect W AirWave 7.1 | User Guide Third-Party Copyright Information |...
  • Page 326: Crypt::des Perl Module (Used By Net::snmp)

    Copyright remains with Systemics Ltd, and as such any Copyright notices in the code are not to be removed. If this code is used in a product, Systemics should be given attribution as the author of the parts used. This can be | Third-Party Copyright Information Dell PowerConnect W AirWave 7.1 | User Guide...
  • Page 327: Perl-Net-Ip

    WITH THE USE OR PERFORMANCE OF THIS SOFTWARE. Berkeley DB 1.85: Copyright (c) 1987, 1988, 1990, 1991, 1992, 1993, 1994, 1996, 1997, 1998 The Regents of the University of California. All rights reserved. Dell PowerConnect W AirWave 7.1 | User Guide Third-Party Copyright Information |...
  • Page 328: Swfobject V. 1.5

    5. Products derived from this software may not be called "Apache" nor may "Apache" appear in their names without prior written permission of the Apache Group. 6. Redistributions of any form whatsoever must retain the following acknowledgment: | Third-Party Copyright Information Dell PowerConnect W AirWave 7.1 | User Guide...
  • Page 329 BUSINESS INTERRUPTION) HOWEVER CAUSED AND ON ANY THEORY OF LIABILITY, WHETHER IN CONTRACT, STRICT LIABILITY, OR TORT (INCLUDING NEGLIGENCE OR OTHERWISE) ARISING IN ANY WAY OUT OF THE USE OF THIS SOFTWARE, EVEN IF ADVISED OF THE POSS Dell PowerConnect W AirWave 7.1 | User Guide Third-Party Copyright Information |...
  • Page 330 | Third-Party Copyright Information Dell PowerConnect W AirWave 7.1 | User Guide...
  • Page 331 ..........36 host name date and time assigning host name .......... 20 configuring ............18 HP ProCurve ..........88, 102, 175 devices ..............127 adding discovered devices to groups....134 Dell PowerConnect W AirWave 7.1 | User Guide Index |...
  • Page 332 130 SNMP executing a scan..........131 polling period............85 getting started with ..........29 SSIDs ................ 94 hardware requirements ........17 Symbol ............105, 175 initial login ............29 | Index Dell PowerConnect W AirWave 7.1 | User Guide...
  • Page 333 WLSE rogue scanning ..........66 Home > License ..........245 Home > Overview ..........242 Home > Search ..........246 Home > User Info..........248 Home Overview ........ 35, 36, 37, 38 Dell PowerConnect W AirWave 7.1 | User Guide Index |...
  • Page 334 | Index Dell PowerConnect W AirWave 7.1 | User Guide...

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