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Dellt UPS Upgrade Software Utility Installation and Configuration User's Guide w w w . d e l l . c o m | s u p p o r t . d e l l . c o m...
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Reproduction in any manner whatsoever without the written permission of Dell Inc. is strictly forbidden. Trademarks used in this text: Dell and the DELL logo are trademarks of Dell Inc.; Microsoft, Vista, Windows, Windows Server, and Windows XP are registered trademarks of Microsoft Corporation.
(UPS) firmware. The Dell UPS Upgrade Software utility can upgrade the UPS firmware locally using an RS-232 or USB port, or over a network using an Ethernet connection through the Dell Network Management Card. The utility resides on your PC.
Installing the Utility This chapter describes how to install and uninstall the Dell UPS Upgrade Software utility. Installing the Utility This section includes instructions for installing the Dell UPS Upgrade Software utility. Double-click the setup icon to run the setup.exe program and begin installation.
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Review the Introduction window content and click Next (see Figure 2). Figure 2. Introducing Utility Installation Installing the Utility...
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By default, the software installs to C:\Program Files\Dell\UPSUpgradeSoftware. Change the location if needed and click Next (see Figure 3). Figure 3. Choosing an Installation Location Installing the Utility...
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Select the option you will use to start the utility, then click Next (see Figure 4). See Table 2 for a description of each startup option in the Choose Shortcut Folder window. Figure 4. Choosing a Utility Startup Option Installing the Utility...
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S To disable the Create Icons for All In a new Program Start the utility from the Start menu > All Users feature, deselect the checkbox. Group Programs > Dell UPS Upgrade Software S Click Next to accept the default. path. (Default) S Select the option.
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Review the installation option selections. If the selections are correct, click Install to install the utility (see Figure 5). Figure 5. Installing the Utility Installing the Utility...
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Monitor installation progress using the progress bar on the Dell UPS Upgrade Software window until installation completes (see Figure 6). Figure 6. Monitoring Progress as the Utility Installs Installing the Utility...
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Choose Shortcut Folder window (see Figure 4 on page 9). For example, if you accepted the default start-up method (In a new Program Group), you will start the utility using the Start menu > All Programs > Dell UPS Upgrade Software path (see Figure 8).
If you chose to start the utility using a Start menu selection, follow the appropriate Start menu > All Programs path and select Uninstall Dell UPS Upgrade Software. If you chose to start the utility from an icon or by using the Upgrade.exe file, select Start menu>...
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The Uninstall Dell UPS Upgrade Software window displays a progress bar while the utility uninstalls (see Figure 10). Figure 10. Monitoring Progress as the Utility Uninstalls Installing the Utility...
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After the Dell UPS Upgrade Software utility uninstalls completely, click Done (see Figure 11). Figure 11. Completing the Utility Removal Installing the Utility...
You must reconfigure upgrade settings each time you upgrade the UPS firmware. The Dell UPS Upgrade Software window allows you to select upgrade settings. For example, use this window to select the firmware version for the UPS upgrade. You can also direct the upgrade through either the RS-232 or USB port, or use the Dell Network Management Card Ethernet interface to upgrade the firmware (see Figure 12).
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See Table 3 on page 19 for descriptions of the fields and buttons on the Dell UPS Upgrade Software window. Figure 12. Dell UPS Upgrade Software Window Using the Utility...
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Changes the language. The default language depends on the operating system language selected on your computer. NMC IP Address Upgrade Setting Provides the Dell Network Management Card IP address to direct the utility to upgrade the UPS over an Ethernet network. SNMP Read Community Upgrade Setting Provides the community string for communicating over an Ethernet network.
NOTE: You can use the Connect button on the Dell UPS Upgrade Software window to display UPS details and verify that you are connected to the correct UPS before you begin upgrading the UPS firmware. AC input must be available and within the UPS operating range to begin the upgrade.
Upgrading UPS Firmware This chapter describes how to use the Dell UPS Upgrade Software utility to upgrade Dell UPS firmware. The instructions describe the upgrade procedure in the following sequence: S Selecting upgrade settings S Validating the operating state of the UPS and the upgrade settings you selected...
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Select NMC to use the Dell Network Management Card Ethernet interface to upgrade over the network. Figure 14. Selecting the Communication Method NMC option only. Enter the IP address of the Dell Network Management Card, and either enter the SNMP Read Community value or accept the default value (public). NOTE: Unless SNMP is enabled, you cannot use the Dell Network Management Card as an Ethernet interface to upgrade the UPS.
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Click Connect to establish a connection to the UPS. Verify that the UPS listed in the UPS Information column is the UPS you intend to upgrade (see Figure 15). Figure 15. Verifying the UPS to Upgrade Upgrading UPS Firmware...
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Click the browse button beside the UPS Firmware File field. Select the upgrade file with the appropriate firmware version for this upgrade. Click Open (see Figure 16). Figure 16. Selecting the UPS Firmware File Upgrading UPS Firmware...
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File Information column (see Figure 17). Figure 17. Identifying the Firmware Version NOTE: Before the upgrade begins, the Dell UPS Upgrade Software utility validates the operating state, the upgrade settings you selected, firmware version compatibility with the selected UPS model, and the UPS connection.
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NOTE: After you click Upgrade, the UPS requires several seconds to prepare for the upgrade. As a result, the progress bar on the Dell UPS Upgrade Software window will not be synchronized with the UPS progress bar. This is normal.
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Figure 18. Monitoring Progress as the UPS Firmware Upgrades NOTE: While upgrading, the UPS LCD displays the message Flash Update in Process. A progress bar with the upgrade percentage completed also displays. Determine the upgrade completion status as follows: If the UPS firmware upgrade is successful, a notification message displays and this procedure is completed (see Figure 19).
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Figure 20. Upgrade Processing Error Message Select Force Upgrade on the Dell UPS Upgrade Software window (see Figure 21). NOTE: When you select Force Upgrade, only the program reference number is validated before the upgrade begins. Figure 21. Forcing the Upgrade Click Upgrade to retry the UPS firmware upgrade.