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Dell Precision 3591 Owner's Manual
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Dell Precision 3591 Owner's Manual

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Precision 3591
Owner's Manual
Regulatory Model: P127F
Regulatory Type: P127F004
February 2024
Rev. A00

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Summary of Contents for Dell Precision 3591

  • Page 1 Precision 3591 Owner's Manual Regulatory Model: P127F Regulatory Type: P127F004 February 2024 Rev. A00...
  • Page 2 A WARNING indicates a potential for property damage, personal injury, or death. © 2024 Dell Inc. or its subsidiaries. All rights reserved. Dell Technologies, Dell, and other trademarks are trademarks of Dell Inc. or its subsidiaries. Other trademarks may be trademarks of their respective owners.

  • Page 3: Table Of Contents

    Top......................................10 Front...................................... 11 Back.......................................12 Bottom....................................12 Service Tag..................................13 Battery charge and status light .............................13 Chapter 2: Set up your Precision 3591..................14 Chapter 3: Specifications of Precision 3591................. 16 Dimensions and weight..............................16 Processor..................................... 16 Chipset....................................17 Operating system................................18 Memory....................................18 External ports..................................18...
  • Page 4 After working inside your computer........................40 BitLocker..................................40 Recommended tools................................41 Screw list....................................41 Major components of Precision 3591........................... 42 Chapter 5: Removing and installing Customer Replaceable Units (CRUs)........45 SIM card tray..................................45 Removing the SIM card tray (optional)......................... 45 Installing the SIM card tray (optional)........................46 Base cover...................................47...
  • Page 5 Installing the plastic filler............................73 Battery....................................74 Rechargeable Li-ion battery precautions....................... 74 Removing the battery..............................75 Installing the battery..............................76 Assembly-inner frame...............................78 Removing the assembly-inner frame........................78 Installing the assembly-inner frame........................80 Touchpad.....................................82 Removing the touchpad.............................82 Installing the touchpad...............................83 Speakers....................................84 Removing the speakers..............................84 Installing the speakers..............................85 Coin-cell battery................................
  • Page 6 Clearing BIOS (System Setup) and System passwords..................165 Chapter 9: Troubleshooting....................... 166 Handling swollen rechargeable Li-ion batteries......................166 Locate the Service Tag or Express Service Code of your Dell computer ............166 Dell SupportAssist Pre-boot System Performance Check diagnostics.............. 167 Running the SupportAssist Pre-Boot System Performance Check.............. 167 Built-in self-test (BIST)..............................167...
  • Page 7 System-diagnostic lights..............................169 Recovering the operating system..........................170 Real-Time Clock (RTC Reset)............................170 Backup media and recovery options..........................171 Wi-Fi power cycle................................171 Drain residual flea power (perform hard reset)......................171 Chapter 10: Getting help and contacting Dell................172 Contents...

  • Page 8: Chapter 1: Views Of Precision 3591

    Views of Precision 3591 Right Figure 1. Right view 1. microSD-card slot Reads from and writes to the microSD-card. 2. Universal audio jack Connect headphones or a headset (headphone and microphone combo). 3. USB 3.2 Gen 1 port Connect devices such as external storage devices and printers. It provides data transfer speeds up to 5 Gbps.

  • Page 9: Left

    Provides data transfer rates of up to 40 Gbps for USB4 and Thunderbolt 4. NOTE: You can connect a Dell Docking Station to one of the Thunderbolt 4 ports. For more information, search in the Knowledge Base Resource at www.dell.com/support.

  • Page 10: Top

    NFC or Contactless smart card reader provides contactless access of cards in corporate networks. 4. Touchpad Move your finger on the touchpad to move the mouse pointer. Tap to left-click and two fingers tap to right-click. Views of Precision 3591...

  • Page 11: Front

    Turns on when the camera is in use. 7. Ambient-light sensor (optional) The sensor detects the ambient light and automatically adjusts the display brightness. 8. Right microphone Provides digital sound input for audio recording and voice calls. Views of Precision 3591...

  • Page 12: Back

    1. Speakers Provide audio output. 2. Service Tag label The Service Tag is a unique alphanumeric identifier that enables Dell service technicians to identify the hardware components in your computer and access warranty information. 3. Air vents Views of Precision 3591...

  • Page 13: Service Tag

    For more information about cleaning air vents, search for articles in the Knowledge Base Resource at www.dell.com/support. Service Tag The service tag is a unique alphanumeric identifier that allows Dell service technicians to identify the hardware components in your computer and access warranty information. Figure 7. Image: Service Tag location Battery charge and status light The following table lists the battery charge and status light behavior of your Precision 3591.

  • Page 14: Chapter 2: Set Up Your Precision 3591

    Follow the on-screen instructions to complete the setup. For more information about installing and configuring Ubuntu, search in the Knowledge Base Resource at www.dell.com/support. For Windows: Follow the on-screen instructions to complete the setup. When setting up, Dell Technologies recommends that you: ● Connect to a network for Windows updates. NOTE: If connecting to a secured wireless network, enter the password for the wireless network access when prompted.
  • Page 15 SupportAssist proactively checks the health of your computer hardware and software. When an issue is detected, the necessary system state information is sent to Dell to begin troubleshooting. SupportAssist is preinstalled on most of the Dell devices running the Windows operating system. For more information, see SupportAssist for Business PCs manuals at www.dell.com/support/home/...

  • Page 16: Chapter 3: Specifications Of Precision 3591

    1.79 kg (3.96 lb) - minimum NOTE: The weight of your computer depends on the configuration that is ordered and manufacturing variability. Processor The following table lists the details of the processors that are supported for your Precision 3591. Specifications of Precision 3591...

  • Page 17: Chipset

    Intel Graphics or Intel Arc Intel Graphics or Arc Graphics Arc Graphics Graphics Intel Arc Graphics Chipset The following table lists the details of the chipset that is supported for your Precision 3591. Table 5. Chipset  Description Values Chipset Integrated in the processor Processor...

  • Page 18: Operating System

    Your Precision 3591 supports the following operating systems: ● Windows 11 Home ● Windows 11 Pro ● Ubuntu Linux 22.04 LTS Memory The following table lists the memory specifications of your Precision 3591. Table 6. Memory specifications  Description Values Memory slots...

  • Page 19: Internal Slots

    Intel I219-LM 10/100/Gb (1000BASE-T) for vPRO configurations Transfer rate 10/100/1000 Mbps Wireless module The following table lists the Wireless Local Area Network (WLAN) modules that are supported on your Precision 3591. Table 10. Wireless module specifications  Description Option one Option two...

  • Page 20: Wwan Module

    The version of the Bluetooth wireless card may vary depending on the operating system that is installed on your computer. WWAN module The following table lists the Wireless Wide Area Network (WWAN) module supported on your Precision 3591. Table 11. WWAN module specifications  Description...

  • Page 21: Audio

    For instructions on how to find your computer's International Mobile Equipment Identity (IMEI) number, search in the Knowledge Base Resource at www.dell.com/support. Audio The following table lists the audio specifications of your Precision 3591. Table 12. Audio specifications  Description Values Audio controller Realtek Waves, MaxxAudio 13.0...

  • Page 22: Storage

    Microphone Digital-array microphones in camera assembly Storage This section lists the storage options on your Precision 3591. Your Precision 3591 supports two M.2 2230 or 2280 solid state drive storage configurations. Table 13. Storage specifications  Storage type Interface type Capacity M.2 2230 or 2280 solid state drive...

  • Page 23: Keyboard Function Keys

    Decrease brightness Increase brightness Switch to external display Print Screen Home Copilot Launch Copilot in Windows NOTE: If Copilot in Windows is not available on your computer, the CoPilot key launches Windows Search. For more information about Specifications of Precision 3591...

  • Page 24: Camera

    For example, if you press 2, 2 is displayed; if you press Shift and 2, @ is displayed. Camera The following table lists the camera specifications of your Precision 3591. Table 18. Camera specifications  Description...

  • Page 25: Touchpad

    For more information about touchpad gestures are available ● Windows, see the Microsoft Knowledge Base article at support.microsoft.com. ● Ubuntu, see ubuntu.com/support. Power adapter The following table lists the power adapter specifications of your Precision 3591. Table 20. Power adapter specifications  Description Option one Option two...

  • Page 26: Battery

    Operating and storage temperature ranges may differ among components, so operating or storing the device outside these ranges may impact the performance of specific components. Battery The following table lists the battery specifications of your Precision 3591. Table 21. Battery specifications  Description...

  • Page 27: Display

    CAUTION: Dell recommends that you charge the battery regularly for optimal power consumption. If your battery charge is completely depleted, connect the power adapter, turn on your computer, and then restart your computer to reduce the power consumption.

  • Page 28: Fingerprint Reader (Optional)

    4.50 W (maximum) Anti-glare vs glossy finish Anti-glare Anti-glare Anti-glare Fingerprint reader (optional) The following table lists the specifications of the optional fingerprint-reader of your Precision 3591. Table 23. Fingerprint reader specifications  Description Values Fingerprint-reader sensor technology Capacitive Fingerprint-reader sensor resolution...

  • Page 29: Gpu-Integrated

    GPU—Integrated The following table lists the specifications of the integrated Graphics Processing Unit (GPU) supported by your Precision 3591. Table 25. GPU—Integrated  Controller Memory size Processor Intel Arc Graphics Shared system memory For Intel Core H processors and requires 128-bit (dual-channel) memory...

  • Page 30: Smart-Card Reader

    FIPS 201 Full Scan FPR and ControlVault 3 Plus Smart-card reader Contactless smart-card reader This section lists the contactless smart-card reader specifications of your Precision 3591. This module is only available in computers shipped with Smart-card readers. Table 29. Contactless smart-card reader specifications ...
  • Page 31 CCID driver compliance Common driver support for Integrated Circuit Card Interface Device for operating system level drivers Dell ControlVault support The device connects to Dell ControlVault for usage and processing NOTE: 125 Khz proximity cards are not supported. Table 30. Supported cards ...
  • Page 32 Tap and do - NFC Forum Type 1 Tag - Topaz 512 (BCM920203) Tap and do - NFC Forum Type 1 Tag - Topaz 512 (BCM20203T512) Tap and do - NFC Forum Type 1 Tag - Topaz (BCM20203T96) Yes Specifications of Precision 3591...

  • Page 33: Contacted Smart-Card Reader

    EV1Card 8K Tap and do - ISO 15693 - Tag-it Plus HID I-code ISO card Contacted smart-card reader The following table lists the contacted smart-card reader specifications of your Precision 3591. Table 32. Contacted smart-card reader specifications  Title Description Dell ControlVault 3 Plus Contacted...

  • Page 34: Operating And Storage Environment

    * Measured using a random vibration spectrum that simulates the user environment. † Measured using a 2 ms half-sine pulse. Dell support policy For information about Dell support policy, search in the Knowledge Base Resource at www.dell.com/support. ComfortView Plus WARNING: Prolonged exposure to blue light from the display may lead to long-term effects such as eye strain, eye fatigue, or damage to the eyes.

  • Page 35: Using The Privacy Shutter

    Figure 9. Camera shutter Dell Optimizer This section provides the Dell Optimizer specifications of your Precision 3591. On Precision 3591 with Dell Optimizer, the following features are supported: ● ExpressConnect—Automatically joins the access point with the strongest signal, and directs bandwidth to conferencing applications when in use.
  • Page 36 ● Intelligent Audio—Collaborate like you’re in the same room. Intelligent Audio enhances your audio quality and reduces background noises, so you can hear and be heard, creating a better conference experience for all. For more information about configuring and using these features, see Dell Optimizer User Guide. Specifications of Precision 3591...

  • Page 37: Chapter 4: Working Inside Your Computer

    You should only perform troubleshooting and repairs as authorized or directed by the Dell technical assistance team. Damage due to servicing that is not authorized by Dell is not covered by your warranty. See the safety instructions that is shipped with the product or at www.dell.com/regulatory_compliance.

  • Page 38: Safety Precautions

    Ensure that your computer is shut down and the AC adapter is disconnected. a. Hold the <B> key on the keyboard and press the power button for 3 seconds or until the Dell logo appears on the screen. b. Press any key to continue.

  • Page 39: Esd Field Service Kit

    Due to the increased density of semiconductors used in recent Dell products, the sensitivity to static damage is now higher than in previous Dell products. For this reason, some previously approved methods of handling parts are no longer applicable. Two recognized types of ESD damage are catastrophic and intermittent failures.

  • Page 40: Transporting Sensitive Components

    It is recommended to always use the traditional wired ESD grounding wrist strap and protective anti-static mat when servicing Dell products. In addition, it is critical to keep sensitive parts separate from all insulator parts while performing service and use anti-static bags for transporting sensitive components.

  • Page 41: Recommended Tools

    If the recovery key is not known, this can result in data loss or an unnecessary operating system reinstall. For more information about this subject, see Knowledge Article: updating the BIOS on Dell systems with BitLocker enabled.

  • Page 42: Major Components Of Precision 3591

    M2x3 Power button M2x2.5 Keyboard M2x2 Keyboard bracket M2x2 Display assembly M2x3 Display panel M2.5x3.5 Display hinges M2.5x3.5 Smart-card reader M2x2 Major components of Precision 3591 The following image shows the major components of Precision 3591. Working inside your computer...
  • Page 43 Figure 10. Major components of your computer Working inside your computer...
  • Page 44 30. 5G WWAN card bracket NOTE: Dell provides a list of components and their part numbers for the original system configuration purchased. These parts are available according to warranty coverages purchased by the customer. Contact your Dell sales representative for purchase options.

  • Page 45: Chapter 5: Removing And Installing Customer Replaceable Units (Crus)

    Removing and installing Customer Replaceable Units (CRUs) The replaceable components in this chapter are Customer Replaceable Units (CRUs). CAUTION: Customers can replace only the Customer Replaceable Units (CRUs) following the safety precautions and replacement procedures. NOTE: The images in this document may differ from your computer depending on the configuration you ordered. SIM card tray Removing the SIM card tray (optional) Prerequisites...

  • Page 46: Installing The Sim Card Tray (Optional)

    Figure 11. Removing the SIM card tray Steps 1. Insert a pin into the release hole to release the SIM card tray. 2. Push the pin to disengage the lock, and eject the SIM card tray. 3. Slide the SIM card tray out of the slot on the computer. 4.

  • Page 47: Base Cover

    Figure 12. Installing the SIM card tray Steps 1. Insert a pin into the release hole to release the SIM card tray. 2. Push the pin to disengage the lock, and eject the SIM card tray. 3. Slide the SIM card tray out of the slot on the computer. 4.
  • Page 48 CAUTION: If you are unable to turn on the computer, if your computer is unable to enter Service Mode, or the computer does not support Service Mode, proceed to disconnect the battery cable. 2. Remove the card. About this task NOTE: Before removing the base cover, ensure that there is no SD card that is installed in the SD card slot on your computer.
  • Page 49 Figure 14. Removing the base cover Figure 15. Disconnecting the battery cable Steps 1. Loosen the eight captive screws (M2.5xL8.4 ) that secure the base cover to the palm-rest assembly. 2. Using a plastic scribe, pry open the base cover from the recesses that are located in the U-shaped indents at the top edge of the base cover near the hinges.

  • Page 50: Installing The Base Cover

    Installing the base cover Prerequisites If you are replacing a component, remove the existing component before performing the installation process. About this task The following images indicate the location of the base cover and provide a visual representation of the installation procedure. Figure 16.
  • Page 51 Figure 17. Installing the base cover Removing and installing Customer Replaceable Units (CRUs)

  • Page 52: Wireless Card

    Figure 18. Tighten the captive screws NOTE: If the battery is not a pre-requisite and if you have disconnected the battery cable, ensure to connect the battery cable. To connect the battery cable, follow step 1 and step 2 in the procedure. Steps 1.

  • Page 53: Installing The Wireless Card

    Figure 19. Removing the wireless card Steps 1. Loosen the screw (M2x3) that secures the wireless-card bracket to the wireless card and palm-rest and keyboard assembly. 2. Lift the wireless-card bracket off the wireless card. 3. Disconnect the antenna cables from the wireless card. 4.
  • Page 54 Figure 20. Installing the wireless card Steps 1. Connect the antenna cables to the wireless card. The following table provides the antenna-cable color scheme for the wireless card that is supported for your computer. Table 35. Antenna-cable color scheme  Connectors on the Antenna-cable color Silkscreen marking wireless card...

  • Page 55: Wireless Wide Area Network (Wwan) Card

    Next steps 1. Install the base cover. 2. Install the card. 3. Follow the procedure in After working inside your computer. Wireless Wide Area Network (WWAN) card Removing the 4G WWAN card Prerequisites 1. Follow the procedure in Before working inside your computer.

  • Page 56: Installing The 4G Wwan Card

    Figure 21. Removing the 4G WWAN card Steps 1. Lift the 4G WWAN-card shield off the 4G WWAN card. 2. Remove the screw (M2x3) that secures the 4G WWAN-card bracket to the 4G WWAN card and palm-rest assembly. 3. Lift the 4G WWAN-card bracket off the 4G WWAN card and palm-rest assembly. 4.
  • Page 57 The following images indicate the location of the 4G WWAN card and provide a visual representation of the installation procedure. Figure 22. Installing the 4G WWAN card Steps 1. Align the notch on the 4G WWAN card with the tab on the 4G WWAN-card slot. 2.

  • Page 58: Removing The 5G Wwan Card

    Next steps 1. Install the base cover. 2. Install the card. 3. Follow the procedure in After working inside your computer. Removing the 5G WWAN card Prerequisites 1. Follow the procedure in Before working inside your computer. 2. Remove the card.

  • Page 59: Installing The 5G Wwan Card

    Steps 1. Remove the screw (M2x3) that secures the 5G WWAN-card bracket to the 5G WWAN card. 2. Lift the 5G WWAN-card bracket off the 5G WWAN card. 3. Remove the two screws (M2x3) that secure the 5G WWAN-card shield to the palm-rest and keyboard assembly. 4.
  • Page 60 Figure 24. Installing the 5G WWAN card Steps 1. Connect the antenna cables to the 5G WWAN card. The following table provides the antenna-cable color scheme for the 5G WWAN card that is supported on your computer. Table 37. Antenna-cable color scheme for 5G WWAN cards  Connectors on the WWAN Antenna-cable color Silkscreen marking...

  • Page 61: Memory Module

    6. Align and place the 5G WWAN-card shield on the 5G WWAN card. 7. Replace the screw (M2x3) that secures the 5G WWAN bracket to the 5G WWAN card. Next steps 1. Install the base cover. 2. Install the card. 3.

  • Page 62: Installing The Memory Module

    Installing the memory module Prerequisites If you are replacing a component, remove the existing component before performing the installation process. About this task The following images indicate the location of the memory module and provide a visual representation of the installation procedure.

  • Page 63: Installing The M.2 2230 Ssd In Slot 1 (Ssd1)

    About this task The following images indicate the location of the M.2 2230 SSD in slot 1 (SSD1) and provide a visual representation of the removal procedure. Figure 27. Removing the M.2 2230 SSD from slot 1 Steps 1. Remove the screw (M2x3) that secures the M.2 2230 SSD to the SSD bracket and palm-rest assembly. 2.

  • Page 64: Removing The M.2 2280 Ssd From Slot 1 (Ssd1)

    Figure 28. Installing the M.2 2230 SSD in slot 1 Steps 1. Place the M.2 2230 SSD mounting bracket on its slot on the palm-rest assembly. 2. Align the notch on the M.2 2230 SSD with the tab on the M.2 2230 SSD slot. 3.

  • Page 65: Installing The M.2 2280 Ssd In Slot 1 (Ssd1)

    Figure 29. Removing the M.2 2280 SSD from slot 1 Steps 1. Remove the screw (M2x3) that secures the M.2 2280 SSD to the SSD bracket and palm-rest assembly. 2. Slide and lift the M.2 2280 SSD off the SSD slot. Installing the M.2 2280 SSD in slot 1 (SSD1) Prerequisites If you are replacing a component, remove the existing component before performing the installation process.

  • Page 66: Removing The M.2 2230 Ssd From Slot 2 (Ssd2)

    Figure 30. Installing the M.2 2280 SSD in slot 1 Steps 1. Align the notch on the M.2 2280 SSD with the tab on the M.2 2280 SSD slot. 2. Slide the M.2 2280 SSD into the M.2 2280 SSD slot. 3.

  • Page 67: Installing The M.2 2230 Ssd In Slot 2 (Ssd2)

    Figure 31. Removing the M.2 2230 SSD from slot 2 Steps 1. Remove the two screws (M2x3) that secure the SSD thermal shield to the palm-rest assembly. 2. Lift the SSD thermal shield off the palm-rest assembly. 3. Remove the screw (M2x3) that secures the M.2 2230 SSD to the palm-rest assembly. 4.
  • Page 68 Figure 32. Installing the M.2 2230 SSD in slot 2 Steps 1. Place the M.2 2230 SSD holder on its slot on the palm-rest assembly. 2. Align the notch on the M.2 2230 SSD with the tab on the M.2 2230 SSD slot. 3.

  • Page 69: Removing The M.2 2280 Ssd From Slot 2 (Ssd2)

    Removing the M.2 2280 SSD from slot 2 (SSD2) Prerequisites 1. Follow the procedure in Before working inside your computer. 2. Remove the card. 3. Remove the base cover. About this task The following images indicate the location of the M.2 2280 SSD in slot 2 (SSD2) and provide a visual representation of the removal procedure.

  • Page 70: Installing The M.2 2280 Ssd In Slot 2 (Ssd2)

    Installing the M.2 2280 SSD in slot 2 (SSD2) Prerequisites If you are replacing a component, remove the existing component before performing the installation process. About this task The following images indicate the location of the M.2 2280 SSD in slot 2 (SSD2) and provide a visual representation of the installation procedure.
  • Page 71 Next steps 1. Install the base cover. 2. Install the card. 3. Follow the procedure in After working inside your computer. Removing and installing Customer Replaceable Units (CRUs)

  • Page 72: Chapter 6: Removing And Installing Field Replaceable Units (Frus)

    To avoid any potential damage to the component or loss of data, ensure that an authorized service technician replaces the Field Replaceable Units (FRUs). CAUTION: Dell Technologies recommends that this set of repairs, if needed, to be conducted by trained technical repair specialists. CAUTION: As a reminder, your warranty does not cover damages that may occur during FRU repairs that are not authorized by Dell Technologies.

  • Page 73: Installing The Plastic Filler

    Figure 35. Removing the plastic filler Steps 1. Remove the two screws (M2x3) that secures the plastic filler to the palm-rest assembly. 2. Lift the plastic filler off the palm-rest assembly. Installing the plastic filler CAUTION: The information in this installation section is intended for authorized service technicians only. Prerequisites If you are replacing a component, remove the existing component before performing the installation process.

  • Page 74: Battery

    ● If the battery gets stuck inside your computer as a result of swelling, do not try to release it as puncturing, bending, or crushing a rechargeable Li-ion battery can be dangerous. In such an instance, contact Dell technical support for assistance. See www.dell.com/contactdell.

  • Page 75: Removing The Battery

    ● Always purchase genuine batteries from www.dell.com or authorized Dell partners and resellers. ● Swollen batteries should not be used and should be replaced and disposed properly. For guidelines on how to handle and replace swollen rechargeable Li-ion batteries, see Handling swollen rechargeable Li-ion batteries.

  • Page 76: Installing The Battery

    Figure 38. Removing the battery - 97 Wh Steps 1. Disconnect the battery cable from the battery cable connector (BATT1) on the system board (if not disconnected earlier). 2. Loosen the three captive screws (M2x3) for 64 Wh battery or four captive screws (M2x3) for 97 Wh battery, as applicable, that secure the battery to the palm-rest assembly.
  • Page 77 Figure 39. Installing the 64 Wh battery Figure 40. Installing the 97 Wh battery Steps 1. Align and route the battery cable through the routing guides on the battery. 2. Adhere the tape that secures the battery cable to the battery. 3.

  • Page 78: Assembly-Inner Frame

    6. Align the screw holes on the battery with the screw holes on the palm-rest assembly. 7. Tighten the three captive screws (M2x3) for 64 Wh battery or four captive screws (M2x3) for 97 Wh battery, as applicable, that secure the battery to the palm-rest assembly. 8.
  • Page 79 Figure 41. Removing the assembly-inner frame Removing and installing Field Replaceable Units (FRUs)

  • Page 80: Installing The Assembly-Inner Frame

    Figure 42. Removing the assembly-inner frame Steps 1. Disconnect the speaker cable from the system board. 2. Remove the speaker cables from the routing guides on the palm-rest assembly. 3. Remove the twelve screws (M2x3) that secure the assembly-inner frame to the palm-rest assembly. 4.
  • Page 81 Figure 43. Installing the assembly-inner frame Removing and installing Field Replaceable Units (FRUs)

  • Page 82: Touchpad

    Figure 44. Installing the assembly-inner frame Steps 1. Align the screw holes on the assembly-inner frame with the screw holes on the system board and the palm-rest assembly. 2. Replace the twelve screws (M2x3) that secure the assembly-inner frame to the palm-rest assembly. 3.

  • Page 83: Installing The Touchpad

    6. Remove the wireless card. 7. Remove the assembly-inner frame. About this task The following images indicate the location of the touchpad and provide a visual representation of the removal procedure. Figure 45. Removing the touchpad Steps 1. Open the latch and disconnect the touchpad cable from the touchpad cable connector (TPAD1) on the system board. 2.

  • Page 84: Speakers

    Figure 46. Installing the touchpad Steps 1. Place the touchpad into its slot on the palm-rest assembly. 2. Align the screw holes on the touchpad to the screw holes on the palm-rest assembly. 3. Replace the five screws (M2x2.5) that secure the touchpad to the palm-rest assembly. 4.

  • Page 85: Installing The Speakers

    2. Remove the card. 3. Remove the base cover. 4. Remove the assembly-inner frame. 5. Remove the plastic filler, if applicable. 6. Remove the battery. About this task The following images indicate the location of the speakers and provide a visual representation of the removal procedure. Figure 47.
  • Page 86 Figure 48. Installing the speakers Steps 1. Using the alignment posts, place the left and right speakers into their slots on the palm-rest assembly. 2. Route the speaker cable through the routing guides on the palm-rest assembly. 3. Connect the speaker cable to the speaker cable connector (SPK1) on the system board. NOTE: Ensure that the rubber grommets are seated into the slot and installed on the speakers properly.

  • Page 87: Coin-Cell Battery

    Coin-cell battery Removing the coin-cell battery CAUTION: The information in this removal section is intended for authorized service technicians only. Prerequisites 1. Follow the procedure in Before working inside your computer. CAUTION: Removing the coin-cell battery resets the BIOS setup program's settings to default. It is recommended that you note the BIOS setup program's settings before removing the coin-cell battery.

  • Page 88: Fan And Heat-Sink Assembly

    Prerequisites If you are replacing a component, remove the existing component before performing the installation process. About this task The following images indicate the location of the coin-cell battery and provide a visual representation of the installation procedure. Figure 51. Installing the coin-cell battery Steps 1.

  • Page 89: Installing The Fan And Heat-Sink Assembly (Discrete Gpu)

    2. Remove the card. 3. Remove the base cover. About this task NOTE: The heat sink may become hot during normal operation. Allow sufficient time for the heat sink to cool before you touch it. NOTE: For maximum cooling of the processor, do not touch the heat transfer areas on the heat sink. The oils in your skin can reduce the heat transfer capability of the thermal grease.

  • Page 90: Removing The Fan And Heat-Sink Assembly (Integrated Gpu)

    Figure 53. Installing the heat sink (Discrete GPU) Steps 1. Place the heat sink on the system board. 2. Tighten the six captive screws that secure the heat sink to the system board. NOTE: Tighten the captive screws in the sequential order mentioned on the heat sink [1 > 2 > 3 > 4 >5 > 6]. 3.

  • Page 91: Installing The Fan And Heat-Sink Assembly (Integrated Gpu)

    Figure 54. Removing the fan and heat-sink assembly (Integrated GPU) Steps 1. Loosen the four captive screws that secure the heat sink to the system board. NOTE: Loosen the captive screws in the reverse sequential order mentioned on the heat sink [6 > 5 > 4 > 3 > 2 > 1]. 2.

  • Page 92: System Board

    Figure 55. Installing the fan and heat-sink assembly (Integrated GPU) Steps 1. Place the fan and heat-sink assembly on the system board. 2. Tighten the four captive screws that secure the heat sink to the system board. NOTE: Tighten the captive screws in the sequential order mentioned on the heat sink [1 > 2 > 3 > 4 >5 > 6]. 3.
  • Page 93 5. Remove the wireless card. 6. Remove the memory modules. 7. Remove the M.2 2230 M.2 2280 SSD from slot 1, as applicable. 8. Remove the M.2 2230 M.2 2280 SSD from slot 2, if applicable. 9. Remove the heat sink (discrete GPU) heat sink (integrated GPU), as applicable.
  • Page 94 Figure 57. Removing the system board Figure 58. Removing the system board Removing and installing Field Replaceable Units (FRUs)
  • Page 95 Figure 59. Removing the system board Figure 60. Removing the system board Steps 1. Remove the two screws (M2x3) that secure the display-cable bracket to the palm-rest assembly. 2. Lift the display-cable bracket off the palm-rest assembly. 3. Remove the three screws (M2x4) that secure the Type-C bracket to the palm-rest assembly. 4.

  • Page 96: Installing The System Board

    Installing the system board CAUTION: The information in this installation section is intended for authorized service technicians only. Prerequisites If you are replacing a component, remove the existing component before performing the installation process. About this task The following images indicate the system board connectors. Figure 61.
  • Page 97 Figure 62. Installing the system board Removing and installing Field Replaceable Units (FRUs)
  • Page 98 Figure 63. Installing the system board Figure 64. Installing the system board Steps 1. Align and place the system board on its slot on the palm-rest assembly. 2. Replace the three screws (M2x3) that secure the system board to the palm-rest assembly. 3.

  • Page 99: Power Button

    13. Place the Type-C bracket on its slot on the palm-rest assembly. 14. Replace the three screws (M2x4) that secure the Type-C bracket to the palm-rest assembly. Next steps 1. Install the assembly-inner frame. 2. Install the battery. 3. Install the heat sink (discrete GPU) heat sink (integrated GPU), as applicable.

  • Page 100: Installing The Power Button

    Figure 65. Removing the power button Steps 1. Remove the two (M2x2.5) screws that secure the power button to the palm-rest assembly. 2. Lift the power button, along with the cable off the palm-rest assembly. Installing the power button CAUTION: The information in this installation section is intended for authorized service technicians only.

  • Page 101: Power Button With Optional Fingerprint Reader

    Figure 66. Installing the power button Steps 1. Align and place the power button on the palm-rest assembly. 2. Replace the two (M2x2.5) screws to secure the power button to the palm-rest assembly. Next steps 1. Install the system board. NOTE: The system board can be removed and installed with the heat sink attached in order to simplify the procedure and preserve the thermal bond between the system board and heat sink.

  • Page 102: Installing The Power Button With An Optional Fingerprint Reader

    3. Remove the base cover. 4. Remove the 4G WWAN card 5G WWAN card, as applicable. 5. Remove the wireless card. 6. Remove the memory modules. 7. Remove the M.2 2230 M.2 2280 SSD from slot 1, as applicable. 8. Remove the M.2 2230 M.2 2280 SSD from slot 2, if applicable.

  • Page 103: Keyboard

    Figure 68. Installing the power button with an optional fingerprint reader Steps 1. Align and place the power button on the palm-rest assembly. 2. Replace the two (M2x2.5) screws to secure the power button to the palm-rest assembly. Next steps 1.
  • Page 104 3. Remove the base cover. 4. Remove the 4G WWAN card 5G WWAN card, as applicable. 5. Remove the wireless card. 6. Remove the memory modules. 7. Remove the M.2 2230 M.2 2280 SSD from slot 1, as applicable. 8. Remove the M.2 2230 M.2 2280 SSD from slot 2, if applicable.

  • Page 105: Installing The Keyboard

    Figure 70. Removing the keyboard Steps 1. Open the latch and disconnect the keyboard cable from the touchpad. 2. Open the latch and disconnect the keyboard-backlight cable from the touchpad. 3. Remove the twenty-one screws (M2x2) that secure the keyboard bracket to the palm-rest assembly. 4.
  • Page 106 Figure 71. Installing the keyboard Figure 72. Installing the keyboard Steps 1. Align and place the keyboard on the keyboard bracket. 2. Replace the ten screws (M2x2) to secure the keyboard to the keyboard bracket. Removing and installing Field Replaceable Units (FRUs)

  • Page 107: Display Assembly

    3. Turn the keyboard bracket over. 4. Align and place the keyboard bracket on the palm-rest assembly. 5. Replace the twenty-one screws (M2x2) that secure the keyboard bracket to the palm-rest assembly. 6. Connect the keyboard-backlight cable to the connector on the system board and close the latch to secure the cable. 7.
  • Page 108 Figure 73. Removing the display assembly Removing and installing Field Replaceable Units (FRUs)
  • Page 109 Figure 74. Removing the display assembly Steps 1. Remove the two (M2x3) screws that secure the display-cable bracket to the system board. 2. Lift the display-cable bracket off the palm-rest assembly. 3. Disconnect the display cable from the display cable connector (LCD1) on the system board. 4.

  • Page 110: Installing The Display Assembly

    Figure 75. Display assembly Installing the display assembly CAUTION: The information in this installation section is intended for authorized service technicians only. Prerequisites If you are replacing a component, remove the existing component before performing the installation process. About this task The following images indicate the location of the display assembly and provide a visual representation of the installation procedure.
  • Page 111 Figure 76. Installing the display assembly Removing and installing Field Replaceable Units (FRUs)
  • Page 112 Figure 77. Installing the display assembly Steps 1. Place the palm-rest assembly at the edge of the table with the speakers facing away from the edge. 2. Align the screw holes on the palm-rest assembly with the screw holes on the display hinges. 3.

  • Page 113: Display Bezel

    5. Follow the procedure in After working inside your computer. Display bezel Removing the display bezel CAUTION: The information in this removal section is intended for authorized service technicians only. Prerequisites 1. Follow the procedure in Before working inside your computer.

  • Page 114: Installing The Display Bezel

    Installing the display bezel CAUTION: The information in this installation section is intended for authorized service technicians only. Prerequisites If you are replacing a component, remove the existing component before performing the installation process. About this task The following images indicate the location of the display bezel and provide a visual representation of the installation procedure. Figure 79.

  • Page 115: Display Panel

    Display panel Removing the display panel CAUTION: The information in this removal section is intended for authorized service technicians only. Prerequisites 1. Follow the procedure in Before working inside your computer. 2. Remove the card. 3. Remove the base cover. 4.
  • Page 116 Figure 81. Removing the display panel Figure 82. Removing the display panel Steps 1. Remove the four screws (M2.5x3.5) that secure the display panel to the display back cover. 2. Lift and open the display panel to access the display cable. Removing and installing Field Replaceable Units (FRUs)
  • Page 117 3. Peel the conductive tape on the display cable connector. 4. Open the latch and disconnect the cable from the connector on the display panel. 5. Lift the display panel away from the display back cover. NOTE: Do not pull and release the Stretch Release (SR) tapes from the display panel. Separation of the brackets from the display panel is not required.

  • Page 118: Installing The Display Panel

    Installing the display panel CAUTION: The information in this installation section is intended for authorized service technicians only. Prerequisites If you are replacing a component, remove the existing component before performing the installation process. About this task The following images indicate the location of the display panel and provide a visual representation of the installation procedure. Figure 85.
  • Page 119 Figure 86. Installing the display panel Removing and installing Field Replaceable Units (FRUs)
  • Page 120 Figure 87. Installing the display panel Steps 1. Connect the display cable to the connector on the display panel and close the latch. 2. Adhere the conductive tape to secure the display cable to the display panel. 3. Close the display panel and the display back cover to assemble. NOTE: Ensure that the display panel tabs are inserted into the slots on the display cover.

  • Page 121: Camera Module

    Camera module Removing the camera module CAUTION: The information in this removal section is intended for authorized service technicians only. Prerequisites 1. Follow the procedure in Before working inside your computer. 2. Remove the card. 3. Remove the base cover. 4.

  • Page 122: Installing The Camera Module

    Figure 88. Removing the camera module Steps 1. Peel the tape that secures the camera cable to the display back cover. 2. Disconnect the camera cable from the camera. 3. Carefully pry up the camera module starting from the prying point at the bottom edge of the camera module. 4.
  • Page 123 Figure 89. Installing the camera module Steps 1. Align and place the camera module into the slot on the display back cover. 2. Connect the camera module cable to the connector on the camera module. 3. Adhere the tape to secure the camera cable to the camera. Next steps 1.

  • Page 124: Display Hinges

    Display hinges Removing the display hinges CAUTION: The information in this removal section is intended for authorized service technicians only. Prerequisites 1. Follow the procedure in Before working inside your computer. 2. Remove the card. 3. Remove the base cover. 4.

  • Page 125: Display Back Cover

    Prerequisites If you are replacing a component, remove the existing component before performing the installation process. About this task The following images indicate the location of the display hinges and provide a visual representation of the installation procedure. Figure 91. Installing the display hinges Steps 1.

  • Page 126: Installing The Display Back Cover

    Prerequisites 1. Follow the procedure in Before working inside your computer. 2. Remove the card. 3. Remove the base cover. 4. Remove the 4G WWAN card 5G WWAN card, as applicable. 5. Remove the wireless card. 6. Remove the display assembly.

  • Page 127: Display Cable

    Figure 93. Installing the display back cover Steps Place the display back cover on a flat surface. Next steps 1. Install the display panel. 2. Install the display bezel. 3. Install the display assembly. 4. Install the wireless card. 5. Install the 4G WWAN card 5G WWAN card, as applicable.

  • Page 128: Installing The Display Cable

    8. Remove the display panel. About this task The following images indicate the location of the display cable and provide a visual representation of the removal procedure. Figure 94. Removing the display cable Steps 1. Peel the tape that secures the display cable to the display back cover. 2.

  • Page 129: Sensor Board

    Figure 95. Installing the display cable Steps 1. Connect the display cable to the connector on the camera. 2. Adhere the display cable to the display back cover. 3. Adhere the tape that secures the display cable to the display back cover. Next steps 1.

  • Page 130: Installing The Sensor Board

    5. Remove the wireless card. 6. Remove the display assembly. 7. Remove the display bezel. 8. Remove the display panel. About this task The following images indicate the location of the sensor board and provide a visual representation of the removal procedure. Figure 96.

  • Page 131: Smart-Card Reader

    Figure 97. Installing the sensor board Steps 1. Place the sensor board on its slot on the display back cover. 2. Route the sensor-board cable through the routing guides on the display back cover. Next steps 1. Install the display panel.

  • Page 132: Installing The Smart-Card Reader

    About this task The following images indicate the location of the smart-card reader and provide a visual representation of the removal procedure. Figure 98. Removing the smart-card reader Steps 1. Lift the latch and disconnect the smart-card reader cable from the connector on the USH board. 2.

  • Page 133: Dummy Sim-Card Slot Filler

    Figure 99. Installing the smart-card reader Steps 1. Align and place the smart-card reader on its slot on the palm-rest assembly. 2. Replace the two screws (M2x2) that adheres the smart-card reader to the palm-rest assembly. 3. Connect the smart-card cable to the connector on the USH board and close the latch. Next steps 1.

  • Page 134: Installing The Dummy Sim-Card Slot Filler

    9. Remove the battery. 10. Remove the assembly-inner frame. 11. Remove the system board. NOTE: The system board can be removed with the heat sink attached in order to simplify the procedure and preserve the thermal bond between the system board and heat sink. 12.

  • Page 135: Palm-Rest Assembly

    Figure 101. Installing the dummy SIM-card slot filler Steps 1. Place the dummy SIM-card slot filler into its compartment on the palm rest. NOTE: Ensure that the dummy SIM-card slot filler is aligned with the ribs on the palm-rest assembly. 2.
  • Page 136 Prerequisites 1. Follow the procedure in Before working inside your computer. 2. Remove the card. 3. Remove the base cover. 4. Remove the 4G WWAN card 5G WWAN card, as applicable. 5. Remove the wireless card. 6. Remove the memory modules.

  • Page 137: Installing The Palm-Rest Assembly

    Installing the palm-rest assembly CAUTION: The information in this installation section is intended for authorized service technicians only. Prerequisites If you are replacing a component, remove the existing component before performing the installation process. About this task The following image indicates the location of the palm-rest assembly and provides a visual representation of the installation procedure.
  • Page 138 13. Install the base cover. 14. Install the card. 15. Follow the procedure in After working inside your computer. Removing and installing Field Replaceable Units (FRUs)

  • Page 139: Chapter 7: Software

    Your Precision 3591 supports the following operating systems: ● Windows 11 Home ● Windows 11 Pro ● Ubuntu Linux 22.04 LTS Drivers and downloads When troubleshooting, downloading, or installing drivers, it is recommended that you read the Dell Knowledge Base article Drivers and Downloads FAQs 000123347. Software...

  • Page 140: Chapter 8: Bios Setup

    BIOS Setup CAUTION: Unless you are an expert computer user, do not change the settings in the BIOS Setup. Certain changes can make your computer work incorrectly. NOTE: Depending on the computer and its installed devices, the items that are listed in this section may or may not be displayed.

  • Page 141: View Advanced Setup Options

    NOTE: It is recommended to shut down the computer, if it is on. The F12 One Time Boot menu displays the devices that you can boot from including the diagnostic option. The boot menu options are: ● Removable Drive (if available) ●...
  • Page 142 Table 39. System Setup options—Overview menu  Overview Precision 3591 BIOS Version Displays the BIOS version number. Service Tag Displays the Service Tag of the computer. Asset Tag Displays the Asset Tag of the computer. Manufacture Date Displays the manufacture date of the computer.
  • Page 143 Table 39. System Setup options—Overview menu (continued) Overview NOTE: To view this option, enable Advanced Setup mode as described in View Advanced Setup options. 64-Bit Technology Displays whether 64-bit technology is used. Default value: Yes. MEMORY Memory Installed Displays the total computer memory installed. Memory Available Displays the total computer memory available.
  • Page 144 The computer stops booting to the operating system when a component is not authenticated during the boot process. Secure Boot can be enabled in BIOS setup or using management interfaces like Dell Command|Configure, but can only be disabled from BIOS setup.
  • Page 145 Table 41. System Setup options—Integrated Devices menu  Integrated Devices Date/Time Date Sets the computer date in MM/DD/YYYY format. Changes to the date format take effect immediately. Time Sets the computer time in HH/MM/SS 24-hour format. You can switch between a 12-hour or 24-hour clock. Changes to the time format take effect immediately. Camera Enable Camera Enables the camera.
  • Page 146 View Advanced Setup options. Type-C Dock Override Enables or disables to use connected Type-C Dell Dock to provide data stream with external USB ports disabled. When Type-C Dock override is enabled, the Video/Audio/LAN submenu is activated. By default, the Type-C Dock Override option is enabled.
  • Page 147 Table 42. System Setup options—Storage menu  Storage SATA/NVMe Operation SATA/NVMe Operation Sets the operating mode of the integrated SATA hard drive controller. By default, the Raid On option is selected. Storage Interface Displays the information of various onboard drives. M.2 PCIe SSD-1 Displays the onboard device interface present in the platform for control.
  • Page 148 Table 43. System Setup options—Display menu (continued) Display Touchscreen Enables or disables the touch screen option. By default, the Touchscreen option is enabled. NOTE: Only available on computers with touch screen displays. NOTE: To view this option, enable Advanced Setup mode as described in View Advanced Setup options.
  • Page 149 Table 44. System Setup options—Connection menu (continued) Connection HTTP(s) Boot When enabled, supports HTTP(s) boot on the client BIOS, which offers wired or wireless and HTTP/HTTPS connection options. NOTE: To view this option, enable Advanced Setup mode as described in View Advanced Setup options.
  • Page 150 USB Wake Support Wake on Dell USB-C Dock When enabled, connecting a Dell USB-C Dock wakes the computer from Standby, Hibernate, and Power Off. By default, the Wake on Dell USB-C Dock option is enabled. NOTE:...
  • Page 151 BIOS. This option returns to the disabled state when the computer restarts. By default, the Clear option is disabled. Dell Technologies recommends enabling the Clear option only when TPM data is required to be cleared. NOTE:...
  • Page 152 When set to On-Silent, the event is logged in the BIOS Events log, but no notification is displayed. By default, the Chassis Intrusion Detection option is disabled. For additional security, Dell Technologies recommends keeping the Chassis Intrusion option enabled. NOTE:...
  • Page 153 Absolute Absolute Software provides various cyber security solutions, some requiring software preloaded on Dell computers and integrated into the BIOS. To use these features, you must enable the Absolute BIOS setting and contact Absolute forconfiguration and activation. By default, the Absolute option is enabled.
  • Page 154 Password prompt. ● The system password is not prompted when the computer resumes from standby mode. Dell Technologies recommends using the system password in situations where it is likely that a computer may be lost or stolen. Hard Drive Password The hard drive password can be set to prevent unauthorized access of the data stored on the solid-state drive.
  • Page 155 This gives an administrator control over the BIOS settings but enables an end user to provide their own password. By default, the Allow Non-Admin Password Changes option is enabled. For additional security, Dell Technologies recommends keeping the Allow Non- Admin Password Changes option disabled. NOTE:...
  • Page 156 Table 47. System Setup options—Passwords menu (continued) Passwords By default, the Enable Admin Setup Lockout option is disabled. For additional security, Dell Technologies recommends keeping the Admin Setup Lockout option disabled. NOTE: To view this option, enable Advanced Setup mode as described in View Advanced Setup options.
  • Page 157 Allows the control of the automatic boot flow for the SupportAssist System Resolution Console and the Dell operating system Recovery Tool. By default, the Dell Auto OS Recovery Threshold value is set to 2. NOTE: To view this option, enable Advanced Setup mode as described in View Advanced Setup options.
  • Page 158 Table 49. System Setup options—System Management menu (continued) System Management First Power On Date Set Ownership Date Enables you to set the ownership date. By default, the Set Ownership Date option is disabled. Diagnostics OS agent requests Enable or disable the option for applications running in the operating system to run with preboot diagnostics on subsequent boots.
  • Page 159 Table 50. System Setup options—Keyboard menu (continued) Keyboard NOTE: This setting controls only the Intel RAID (CTRL+I), MEBX (CTRL+P), and LSI RAID (CTRL+C) Option ROMs. Other preboot Option ROMs, which support entry using a key sequence, are not affected by this setting. NOTE: To view this option, enable Advanced Setup mode as described in View Advanced Setup...
  • Page 160 This option is not available when the virtualization setting for IOMMU is disabled (VT-d/AMD Vi). By default, the Enable Pre-Boot DMA Support option is enabled. For additional security, Dell Technologies recommends keeping the Enable Pre- Boot DMA Support option enabled. NOTE: This option is provided only for compatibility purposes, since some older hardware is not DMA capable.
  • Page 161 Table 53. System Setup options—Performance menu (continued) Performance Multiple Atom Cores Change the number of Atom cores available to the operating system. The default value is set to the maximum number of cores. By default, the All Cores option is selected. NOTE: To view this option, enable Advanced Setup mode as described in View Advanced Setup...

  • Page 162: Updating The Bios

    For more information about this subject, search in the Knowledge Base Resource at www.dell.com/support. Steps 1. Go to www.dell.com/support. 2. Click Product support. In the Search support box, enter the Service Tag of your computer, and then click Search. NOTE: If you do not have the Service Tag, use the SupportAssist feature to automatically identify your computer.

  • Page 163: Updating The Bios In Linux And Ubuntu

    One-Time boot menu on the computer. Most of the Dell computers built after 2012 have this capability, and you can confirm by booting your computer to the F12 One-Time Boot Menu to see if BIOS FLASH UPDATE is listed as a boot option for your computer. If the option is listed, then the BIOS supports this BIOS update option.

  • Page 164: System And Setup Password

    ● BIOS executable file that you downloaded from the Dell Support website and copied to the root of the USB drive ● AC power adapter that is connected to the computer ● Functional computer battery to flash the BIOS Perform the following steps to perform the BIOS update flash process from the F12 menu: CAUTION: Do not turn off the computer during the BIOS update process.

  • Page 165: Deleting Or Changing An Existing System Setup Password

    Clearing BIOS (System Setup) and System passwords About this task To clear the system or BIOS passwords, contact Dell technical support as described at www.dell.com/contactdell. NOTE: For information about how to reset Windows or application passwords, see the documentation accompanying Windows or your application.

  • Page 166: Chapter 9: Troubleshooting

    ● Using a non-Dell or incompatible battery may increase the risk of fire or explosion. Replace the battery only with a compatible battery purchased from Dell that is designed to work with your Dell computer. Do not use a battery from other computers with your computer.

  • Page 167: Dell Supportassist Pre-Boot System Performance Check Diagnostics

    Check diagnostics About this task SupportAssist diagnostics (also known as system diagnostics) performs a complete check of your hardware. The Dell SupportAssist Pre-boot System Performance Check diagnostics is embedded with the BIOS and launched by the BIOS internally. The embedded system diagnostics provides options for particular devices or device groups allowing you to: ●...

  • Page 168: Lcd Power Rail Test (L-Bist)

    LCD Built-in Self-Test (BIST) Dell laptops have a built-in diagnostic tool that helps you determine if the screen abnormality you are experiencing is an inherent problem with the LCD (screen) of the Dell laptop or with the video card (GPU) and computer settings.

  • Page 169: System-Diagnostic Lights

    System-diagnostic lights This section lists the system-diagnostic lights of your Precision 3591. Table 57. System-diagnostic lights  Blinking pattern Amber White Problem description Suggested resolution TPM detection failure Replace the system board. Unrecoverable SPI Flash Replace the system board. Failure EC unable to program i-Fuse Replace the system board.

  • Page 170: Recovering The Operating System

    It enables you to diagnose hardware issues, repair your computer, back up your files, or restore your computer to its factory state. You can also download it from the Dell Support website to troubleshoot and fix your computer when it fails to boot into their primary operating system due to software or hardware failures.

  • Page 171: Backup Media And Recovery Options

    Backup media and recovery options It is recommended to create a recovery drive to troubleshoot and fix problems that may occur with Windows. Dell proposes multiple options for recovering the Windows operating system on your Dell computer. For more information, see...

  • Page 172: Chapter 10: Getting Help And Contacting Dell

    Getting help and contacting Dell Self-help resources You can get information and help on Dell products and services using these self-help resources: Table 58. Self-help resources  Self-help resources Resource location Information about Dell products and services www.dell.com Tips Contact Support In Windows search, type Contact Support, and press Enter.

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