hit counter script
Dell Latitude 5350 Owner's Manual
  1. Manuals
  2. Brands
  3. Dell Manuals
  4. Laptop
  5. 5350
  6. Owner's manual
Dell Latitude 5350 Owner's Manual

Dell Latitude 5350 Owner's Manual

Hide thumbs Also See for Latitude 5350:
Table of Contents

Advertisement

Quick Links

Download this manual
Latitude 5350/Latitude 5350 2-in-1
Owner's Manual
Regulatory Model: P181G/P182G
Regulatory Type: P181G001/P181G002/P182G001/P182G002
February 2024
Rev. A00

Advertisement

Table of Contents
loading

Related Manuals for Dell Latitude 5350

Summary of Contents for Dell Latitude 5350

  • Page 1 Latitude 5350/Latitude 5350 2-in-1 Owner's Manual Regulatory Model: P181G/P182G Regulatory Type: P181G001/P181G002/P182G001/P182G002 February 2024 Rev. A00...
  • Page 2 A WARNING indicates a potential for property damage, personal injury, or death. © 2024 Dell Inc. or its subsidiaries. All rights reserved. Dell Technologies, Dell, and other trademarks are trademarks of Dell Inc. or its subsidiaries. Other trademarks may be trademarks of their respective owners.

  • Page 3: Table Of Contents

    Front view of Latitude 5350 2-in-1..........................11 Bottom....................................12 Service Tag..................................12 Modes....................................13 Battery charge and status light .............................15 Chapter 2: Set up your Latitude 5350/Latitude 5350 2-in-1............16 Chapter 3: Specifications of Latitude 5350/Latitude 5350 2-in-1..........18 Dimensions and weight..............................18 Processor..................................... 18 Chipset....................................20 Operating system................................
  • Page 4 After working inside your computer........................43 BitLocker..................................43 Recommended tools................................. 43 Screw list.....................................44 Major components of Latitude 5350/Latitude 5350 2-in-1................... 45 Chapter 5: Removing and installing Customer Replaceable Units (CRUs)........48 SIM card tray..................................48 Removing the SIM card tray.............................48 Installing the SIM card tray............................49 Base cover..................................
  • Page 5 Installing the heat sink..............................76 System board..................................78 Removing the system board............................. 78 Installing the system board............................80 Speakers....................................84 Removing the speakers..............................84 Installing the speakers..............................85 Power-button board................................. 87 Removing the power button............................. 87 Installing the power button............................88 Removing the power button with fingerprint reader..................89 Installing the power button with fingerprint reader....................90 Keyboard....................................
  • Page 6 Clearing BIOS (System Setup) and System passwords..................153 Chapter 9: Troubleshooting....................... 154 Handling swollen rechargeable Li-ion batteries......................154 Locate the Service Tag or Express Service Code of your Dell computer ............154 Dell SupportAssist Pre-boot System Performance Check diagnostics..............155 Running the SupportAssist Pre-Boot System Performance Check.............. 155 Built-in self-test (BIST)..............................

  • Page 7: Chapter 1: Views Of Latitude 5350/Latitude 5350 2-In-1

    Views of Latitude 5350/Latitude 5350 2-in-1 Right Figure 1. Right view 1. Nano-SIM card slot (optional) Insert a nano-SIM card to connect to a mobile broadband network. NOTE: Availability of the nano-SIM card slot depends on the region and configuration ordered.

  • Page 8: Left

    Supports USB4, DisplayPort 2.1, Thunderbolt 4 and also enables you to connect to an external display using a display adapter. Provides data transfer rates of up to 40 Gbps for USB4 and Thunderbolt 4. NOTE: You can connect a Dell Docking Station to the Thunderbolt 4 ports. For more information, search in the Knowledge Base Resource at www.dell.com/support. NOTE: A USB Type-C to DisplayPort adapter (sold separately) is required to connect a DisplayPort device.

  • Page 9: Top

    The NFC or Contactless smart card reader provides contactless access of cards in corporate networks. 3. Touchpad Move your finger on the touchpad to move the mouse pointer. Tap to left-click and two fingers tap to right-click. Views of Latitude 5350/Latitude 5350 2-in-1...

  • Page 10: Front View Of Latitude 5350 Laptop

    Front view of Latitude 5350 laptop Figure 4. Front view of Latitude 5350 laptop 1. Left microphone Provides digital sound input for audio recording and voice calls. 2. Camera Enables you to video chat, capture photos, and record videos. 3. Camera shutter Slide the privacy shutter to the left to access the camera lens.

  • Page 11: Front View Of Latitude 5350 2-In-1

    Front view of Latitude 5350 2-in-1 Figure 5. Front view of Latitude 5350 2-in-1 1. Left microphone Provides digital sound input for audio recording and voice calls. 2. Infrared emitter (optional) Emits infrared light, which enables the infrared camera to sense and track motion.

  • Page 12: Bottom

    Service Tag The service tag is a unique alphanumeric identifier that allows Dell service technicians to identify the hardware components in your computer and access warranty information. Views of Latitude 5350/Latitude 5350 2-in-1...

  • Page 13: Modes

    Figure 7. Service Tag location Modes The following modes are applicable for your 2-in-1 computers. Notebook Figure 8. Notebook mode Views of Latitude 5350/Latitude 5350 2-in-1...
  • Page 14 Tablet Figure 9. Tablet mode Stand Figure 10. Stand mode Views of Latitude 5350/Latitude 5350 2-in-1...

  • Page 15: Battery Charge And Status Light

    Tent Figure 11. Tent mode Battery charge and status light The following table lists the battery charge and status light behavior of your Latitude 5350/Latitude 5350 2-in-1. Table 1. Battery charge and status light behavior  Power Source LED Behavior System Power State...

  • Page 16: Chapter 2: Set Up Your Latitude 5350/Latitude 5350 2-In-1

    Ubuntu is supported only on Latitude 5350 laptop and not on 2-in-1 configuration. For Windows: Follow the on-screen instructions to complete the setup. When setting up, Dell Technologies recommends that you: ● Connect to a network for Windows updates. NOTE: If connecting to a secured wireless network, enter the password for the wireless network access when prompted.
  • Page 17 SupportAssist proactively checks the health of your computer hardware and software. When an issue is detected, the necessary system state information is sent to Dell to begin troubleshooting. SupportAssist is preinstalled on most of the Dell devices running the Windows operating system. For more information, see SupportAssist for Business PCs manuals at www.dell.com/support/home/...

  • Page 18: Chapter 3: Specifications Of Latitude 5350/Latitude 5350 2-In-1

    The weight of your computer depends on ● 2-in-1: 1.35 kg (2.98 lb) the configuration that is ordered and manufacturing variability. Processor The following table lists the details of the processors that are supported for your Latitude 5350/Latitude 5350 2-in-1. Specifications of Latitude 5350/Latitude 5350 2-in-1...
  • Page 19 3.40 GHz 3.50 GHz 3.90 GHz frequency Processor cache 10 MB 12 MB 12 MB 12 MB Integrated graphics Intel UHD Graphics Intel Iris Xe Graphics Intel Iris Xe Graphics Intel Iris Xe Graphics Specifications of Latitude 5350/Latitude 5350 2-in-1...

  • Page 20: Chipset

    12 MB Integrated graphics Intel Graphics Intel Graphics Intel Graphics Chipset The following table lists the details of the chipset that is supported for your Latitude 5350/Latitude 5350 2-in-1. Table 6. Chipset  Description Values Chipset Integrated in the processor Processor ●...

  • Page 21: Operating System

    Your Latitude 5350/Latitude 5350 2-in-1 supports the following operating systems: ● Windows 11 Pro ● Windows 11 Home ● Ubuntu Linux 22.04 LTS (applicable only for Latitude 5350 laptop and not for the 2-in-1 configuration) Memory The following table lists the memory specifications of your Latitude 5350/Latitude 5350 2-in-1.

  • Page 22: Internal Slots

    M.2 cards, search in the Knowledge Base Resource at www.dell.com/support. Wireless module The following table lists the Wireless Local Area Network (WLAN) modules that are supported on your Latitude 5350/Latitude 5350 2-in-1. Table 10. Wireless module specifications  Description...

  • Page 23: Wwan Module

    The version of the Bluetooth wireless card may vary depending on the operating system that is installed on your computer. WWAN module The following table lists the Wireless Wide Area Network (WWAN) module supported on your Latitude 5350/Latitude 5350 2-in-1. Table 11. WWAN module specifications ...

  • Page 24: Audio

    For instructions on how to find your computer's International Mobile Equipment Identity (IMEI) number, search in the Knowledge Base Resource at www.dell.com/support. Audio The following table lists the audio specifications of your Latitude 5350/Latitude 5350 2-in-1. Table 12. Audio specifications  Description...

  • Page 25: Storage

    Up to 2 TB M.2 2230 self-encrypting drive PCIe Gen4 NVMe, up to 64 Gbps 512 GB Keyboard The following table lists the keyboard specifications of your Latitude 5350/Latitude 5350 2-in-1. Table 14. Keyboard specifications  Description Values Keyboard type ● Standard backlit AI hotkey keyboard ●...
  • Page 26 F9 Operating system and application-specific F9 behavior fn and F10 Operating system and application-specific F10 behavior fn and F11 Operating system and application-specific F11 behavior fn and F12 Operating system and application-specific F12 behavior Specifications of Latitude 5350/Latitude 5350 2-in-1...

  • Page 27: Camera

    For example, if you press 2, 2 is displayed; if you press Shift and 2, @ is displayed. Camera The following table lists the camera specifications of your Latitude 5350/Latitude 5350 2-in-1. Table 17. Camera specifications  Description...

  • Page 28: Power Adapter

    ● Windows, see the Microsoft Knowledge Base article at support.microsoft.com. ● Ubuntu, see ubuntu.com/support. Power adapter The following table lists the power adapter specifications of your Latitude 5350/Latitude 5350 2-in-1. Table 19. Power adapter specifications  Description Option one Option two...

  • Page 29: Battery

    Battery The following table lists the battery specifications of your Latitude 5350/Latitude 5350 2-in-1. Table 20. Battery specifications  Description Option one Option two Option three Option four Battery type 3 cell, 42 3 cell, 42 Wh, 3 cell, 54 3 cell, 54 Wh,...

  • Page 30: Display

    CAUTION: Dell recommends that you charge the battery regularly for optimal power consumption. If your battery charge is completely depleted, connect the power adapter, turn on your computer, and then restart your computer to reduce the power consumption.

  • Page 31: Fingerprint Reader (Optional)

    Anti-Glare Anti-Glare Anti-reflection/Anti- finish smudge Touch options Fingerprint reader (optional) The following table lists the specifications of the optional fingerprint-reader of your Latitude 5350/Latitude 5350 2-in-1. Table 22. Fingerprint reader specifications  Description Values Fingerprint-reader sensor technology Capacitive Fingerprint-reader sensor resolution...

  • Page 32: Sensor

    Accelerometer (Accelerometer + Gyro) in the hinge-up sensor board (Upsell on laptops with Proximity/ALS/IR camera and 100% attached on 2-in-1) GPU—Integrated The following table lists the specifications of the integrated Graphics Processing Unit (GPU) supported by your Latitude 5350/ Latitude 5350 2-in-1. Table 24. GPU—Integrated ...

  • Page 33: Smart-Card Reader

    SED SSD NVMe, SSD, and hard drive (Opal and non-Opal) per SDL Smart-card reader Contactless smart-card reader This section lists the contactless smart-card reader specifications of your Latitude 5350/Latitude 5350 2-in-1. This module is only available in computers shipped with Smart-card readers. Table 27. Contactless smart-card reader specifications ...
  • Page 34 A card (14443a) 1430 1L DESFire D8H DESFIRE 4K Standard - 1450NGGNN iClass 16K/16 - 2002PGGMN iClass SR 16K/16 - 2002HPGGMN iCLASS 2K tag iCLASS GP - 2003 PGGMN iClass Clamshell - 2080PMSMV Specifications of Latitude 5350/Latitude 5350 2-in-1...
  • Page 35 SCE6.0 nonFIPS 144K Dual + 1K Mifare SCE7.0 FIPS 144K Oberthur idOnDemand - OCS5.2 80K ID-One Cosmo 64 RSA D V5.4 T = 0 card ID-One Cosmo 128K V5.5 card Gemalto TOP DL GX4 144K card Specifications of Latitude 5350/Latitude 5350 2-in-1...

  • Page 36: Contacted Smart-Card Reader

    EV1Card 8K Tap and do - ISO 15693 - Tag-it Plus HID I-code ISO card Contacted smart-card reader The following table lists the contacted smart-card reader specifications of your Latitude 5350/Latitude 5350 2-in-1. Table 31. Contacted smart-card reader specifications  Title Description...

  • Page 37: Operating And Storage Environment

    Device connects to Dell ControlVault for usage and processing Operating and storage environment This table lists the operating and storage specifications of your Latitude 5350/Latitude 5350 2-in-1. Airborne contaminant level: G1 as defined by ISA-S71.04-1985 Table 32. Computer environment  Description...

  • Page 38: Dell Support Policy

    * Measured using a random vibration spectrum that simulates the user environment. † Measured using a 2 ms half-sine pulse. Dell support policy For information about Dell support policy, search in the Knowledge Base Resource at www.dell.com/support. ComfortView Plus WARNING: Prolonged exposure to blue light from the display may lead to long-term effects such as eye strain, eye fatigue, or damage to the eyes.

  • Page 39: Dell Optimizer

    This section details the Dell Optimizer specifications of your Latitude 5350/Latitude 5350 2-in-1. Dell Optimizer is a software application that intelligently optimizes the performance of your computer by using artificial intelligence and machine learning. Dell Optimizer dynamically configures your computer settings to optimize the performance of your applications.

  • Page 40: Chapter 4: Working Inside Your Computer

    You should only perform troubleshooting and repairs as authorized or directed by the Dell technical assistance team. Damage due to servicing that is not authorized by Dell is not covered by your warranty. See the safety instructions that is shipped with the product or at www.dell.com/regulatory_compliance.

  • Page 41: Safety Precautions

    Ensure that your computer is shut down and the AC adapter is disconnected. a. Hold the <B> key on the keyboard and press the power button for 3 seconds or until the Dell logo appears on the screen. b. Press any key to continue.

  • Page 42: Esd Field Service Kit

    Due to the increased density of semiconductors used in recent Dell products, the sensitivity to static damage is now higher than in previous Dell products. For this reason, some previously approved methods of handling parts are no longer applicable. Two recognized types of ESD damage are catastrophic and intermittent failures.

  • Page 43: Transporting Sensitive Components

    It is recommended to always use the traditional wired ESD grounding wrist strap and protective anti-static mat when servicing Dell products. In addition, it is critical to keep sensitive parts separate from all insulator parts while performing service and use anti-static bags for transporting sensitive components.

  • Page 44: Screw List

    Screw list NOTE: When removing screws from a component, it is recommended to note the screw type, and the quantity of screws, and then place them in a screw storage box. This is to ensure that the correct number of screws and correct screw type is restored when the component is replaced.

  • Page 45: Major Components Of Latitude 5350/Latitude 5350 2-In-1

    Right hinge (display hinge to M2.5x3 display back cover) Display panel M2x2.5 Smart card reader M2x2 Major components of Latitude 5350/Latitude 5350 2- in-1 The following image shows the major components of Latitude 5350/Latitude 5350 2-in-1. Working inside your computer...
  • Page 46 Figure 14. Major components of Latitude 5350/Latitude 5350 2-in-1 Working inside your computer...
  • Page 47 33. Fingerprint-reader bracket NOTE: Dell provides a list of components and their part numbers for the original computer configuration purchased. These parts are available according to warranty coverage purchased by the customer. Contact your Dell sales representative for purchase options.

  • Page 48: Chapter 5: Removing And Installing Customer Replaceable Units (Crus)

    Removing and installing Customer Replaceable Units (CRUs) The replaceable components in this chapter are Customer Replaceable Units (CRUs). CAUTION: Customers can replace only the Customer Replaceable Units (CRUs) following the safety precautions and replacement procedures. NOTE: The images in this document may differ from your computer depending on the configuration you ordered. SIM card tray Removing the SIM card tray Prerequisites...

  • Page 49: Installing The Sim Card Tray

    Figure 15. Removing the SIM card tray Steps 1. Insert a pin into the release hole to release the SIM card tray. 2. Push the pin to disengage the lock, and eject the SIM card tray. 3. Slide the SIM card tray out of the slot on the computer. 4.

  • Page 50: Base Cover

    Figure 16. Installing the SIM card tray Steps 1. Insert a pin into the release hole to release the SIM card tray. 2. Push the pin to disengage the lock, and eject the SIM card tray. 3. Slide the SIM card tray out of the slot on the computer. 4.
  • Page 51 CAUTION: If your computer is unable to enter Service Mode, disconnect the battery cable from the system board. About this task The following images indicate the location of the base cover and provide a visual representation of the removal procedure. Figure 17.
  • Page 52 Figure 18. Pry the base cover from the recesses and lift the base cover off the palm-rest assembly Figure 19. Disconnect the battery cable from the system board Steps 1. Loosen the eight captive screws (M2.5x6) that secure the base cover to the palm-rest assembly. 2.

  • Page 53: Installing The Base Cover

    Installing the base cover Prerequisites If you are replacing a component, remove the existing component before performing the installation procedure. About this task The following images indicate the location of the base cover and provide a visual representation of the installation procedure. Figure 20.
  • Page 54 Figure 22. Tighten the eight captive screws to secure the base cover to the palm-rest assembly NOTE: If the battery is not a pre-requisite and if you have disconnected the battery cable, ensure to connect the battery cable. To connect the battery cable, follow step 1 and step 2 in the procedure. Steps 1.

  • Page 55: M.2 Solid State Drive

    M.2 solid state drive Removing the M.2 2230 solid state drive (SSD) Prerequisites 1. Follow the procedure in Before working inside your computer. 2. Remove the base cover. About this task The following images indicate the location of the SSD and provide a visual representation of the removal procedure of the M.2 2230 SSD.

  • Page 56: Installing The M.2 2230 Solid State Drive (Ssd)

    NOTE: If the thermal pad on the thermal plate gets detached, adhere it back to the SSD thermal plate. 3. Lift the SSD holder and carefully release it from the hook to remove it. 4. Slide and remove the SSD from the SSD slot on the system board. Installing the M.2 2230 solid state drive (SSD) Prerequisites If you are replacing a component, remove the existing component before performing the installation procedure.

  • Page 57: Wireless Card

    3. Slide the SSD holder over the hook and press it down. 4. Align the SSD thermal plate and firmly press to cover the SSD. 5. Replace the two screws (M2x2.5) that secure the SSD thermal plate to the system board. Next steps 1.

  • Page 58: Installing The Wireless Card

    Figure 25. Remove the wireless card Steps 1. Loosen the captive screw that secures the wireless-card bracket to the system board. 2. Lift the wireless-card bracket from the wireless card. 3. Disconnect the antenna cables from the wireless card. 4. Slide and remove the wireless card from the wireless-card slot (WLAN1) on the system board. Installing the wireless card Prerequisites If you are replacing a component, remove the existing component before performing the installation procedure.
  • Page 59 Figure 26. Installing the wireless card Steps 1. Connect the antenna cables to the wireless card. The following table provides the antenna-cable color scheme of the wireless card that is supported on your computer. Table 34. Antenna-cable color scheme  Connector on the Antenna-cable color Silkscreen marking wireless card...

  • Page 60: Wireless Wide Area Network (Wwan) Card

    2. Follow the procedure in After working inside your computer. Wireless Wide Area Network (WWAN) card Removing the WWAN 4G card Prerequisites 1. Follow the procedure in Before working inside your computer. 2. Remove the base cover. About this task NOTE: When you replace the system board, transfer the reusable WWAN thermal pad on mylar to the new system board.

  • Page 61: Installing The Wwan 4G Card

    Figure 28. Remove the WWAN 4G card Steps 1. Remove the WWAN-thermal shield covering the WWAN 4G card. 2. Remove the screw (M2x3.5) that secures the WWAN-card bracket to the WWAN 4G card. 3. Lift the WWAN-card bracket off the system board. 4.
  • Page 62 For instructions on how to find your computer International Mobile Station Equipment Identity (IMEI) number, see the knowledge base article 000143678 at www.dell.com/support. Steps 1. Place the WWAN-card holder on the system board. 2. Connect the antenna cables to the connectors on the WWAN 4G card.

  • Page 63: Removing The Wwan 5G Card

    Next steps 1. Install the base cover. 2. Follow the procedure in After working inside your computer. Removing the WWAN 5G card Prerequisites 1. Follow the procedure in Before working inside your computer. 2. Remove the base cover. About this task NOTE: When you replace the system board, transfer the reusable WWAN thermal pad on mylar to the new system board.

  • Page 64: Installing The Wwan 5G Card

    2. Remove the two screws (M2x3) that secure the WWAN-thermal shield to the WWAN 5G card. Figure 31. Metal shielding for the WWAN board 3. Lift the WWAN-thermal shield out of the computer. 4. Disconnect the antenna cables from the connectors on the WWAN card. 5.
  • Page 65 For instructions on how to find your computer International Mobile Station Equipment Identity (IMEI) number, see the knowledge base article 000143678 at www.dell.com/support. Steps 1. Place the WWAN-card holder on the system board. 2. Connect the antenna cables to the connectors on the WWAN 5G card.

  • Page 66: Fan

    Table 36. Antenna-cable color scheme (continued) Connectors on the Antenna-cable color Silkscreen marking WWAN card △ (white triangle) White with a thin gray ANT0 M stripe 3. Align the notch on the WWAN card and slide the WWAN 5G card at an angle into the WWAN-card slot (WWAN1). 4.

  • Page 67: Installing The Fan

    Figure 34. Remove the fan Steps 1. Note the wireless card antenna cable routing, and remove the antenna cables from the routing guide on the fan. 2. Remove the coin-cell battery cable from the routing guide on the fan. 3. Disconnect the fan cable from the connector (FAN1) on the system board. 4.
  • Page 68 Figure 35. Install the fan Steps 1. Align the screw holes on the fan with the screw holes on the system board. 2. Replace the three screws (M2x3) to secure the fan to the palm-rest assembly. 3. Connect the fan cable to the connector (FAN1) on the system board. 4.

  • Page 69: Chapter 6: Removing And Installing Field Replaceable Units (Frus)

    To avoid any potential damage to the component or loss of data, ensure that an authorized service technician replaces the Field Replaceable Units (FRUs). CAUTION: Dell Technologies recommends that this set of repairs, if needed, to be conducted by trained technical repair specialists. CAUTION: As a reminder, your warranty does not cover damages that may occur during FRU repairs that are not authorized by Dell Technologies.

  • Page 70: Installing The Battery

    If you are replacing a component, remove the existing component before performing the installation procedure. About this task NOTE: Latitude 5350 supports both 3-cell 42 Wh and 3-cell 54 Wh battery configurations. The following images indicate the location of the 3-cell 54 Wh battery and provide a visual representation of the installation procedure.

  • Page 71: Battery Cable

    Figure 37. Installing the battery Steps 1. Align the screw holes on the battery with the screw holes on the palm-rest assembly. 2. Tighten the five captive screws (M2x4.5, OD4.6, T0.8) to secure the battery to the palm-rest assembly. 3. Connect the battery cable to the connector (BATT1) on the system board. 4.

  • Page 72: Installing The Battery Cable

    Figure 38. Removing the battery cable Steps 1. Flip the battery and peel off the tape that adheres the battery cable to the battery. 2. Remove the battery cable from the routing guides on the battery. 3. Disconnect the battery cable from the connector on the battery. 4.
  • Page 73 Figure 39. Installing the battery cable Steps 1. Align and route the battery cable through the routing guides on the battery. 2. Adhere the tape that secures the battery cable to the battery. 3. Connect the battery cable to the connector on the battery. 4.

  • Page 74: Coin-Cell Battery

    Coin-cell battery Removing the coin-cell battery Prerequisites CAUTION: The information in this removal section is intended for authorized service technicians only. 1. Follow the procedure in Before working inside your computer. CAUTION: Removing the coin-cell battery resets the BIOS setup program’s settings to default. It is recommended that you note the BIOS setup program’s settings before removing the coin-cell battery.

  • Page 75: Heat Sink

    About this task The following images indicate the location of the coin-cell battery and provide a visual representation of the installation procedure. Figure 41. Installing the coin-cell battery Steps 1. Adhere the coin-cell battery to the slot on the system board. 2.

  • Page 76: Installing The Heat Sink

    About this task The following image indicates the location of the heat sink and provides a visual representation of the removal procedure. Figure 42. Removing the heat sink Steps 1. Peel the tape that secures the eDP cable to show the hidden captive screw on the heat sink. 2.
  • Page 77 NOTE: If the system board or the heat sink is replaced, use the thermal pad or paste provided in the kit to ensure that thermal conductivity is achieved. About this task The following image indicates the location of the heat sink and provides a visual representation of the installation procedure. Figure 43.

  • Page 78: System Board

    System board Removing the system board Prerequisites CAUTION: The information in this removal section is intended for authorized service technicians only. 1. Follow the procedure in Before working inside your computer. 2. Remove the SIM card tray (for computers with nano-SIM card option). 3.
  • Page 79 Figure 45. Removing the system board Figure 46. Removing the system board Removing and installing Field Replaceable Units (FRUs)

  • Page 80: Installing The System Board

    Figure 47. Removing the system board Steps 1. Remove the screw (M2x3) that secures the fingerprint-reader bracket. NOTE: Computers with non-fingerprint reader configuration do not have a fingerprint-reader bracket. 2. Remove the fingerprint-reader bracket from the computer. 3. Remove the screw (M2x4) that secures the display bracket to the system board and remove the bracket. 4.
  • Page 81 About this task NOTE: When you remove the system board to replace or access other parts, the system board can be removed and installed with the heat sink attached. The removal and installation procedure is simplified to preserve the thermal bond between the system board and heat sink.
  • Page 82 Figure 49. Installing the system board Removing and installing Field Replaceable Units (FRUs)
  • Page 83 Figure 50. Installing the system board Figure 51. Installing the system board Steps 1. Align the screw holes on the system board with the screw holes on the palm-rest assembly. 2. Replace the four screws (M2x3) to secure the system board to the palm-rest assembly. 3.

  • Page 84: Speakers

    10. Align the screw hole on the fingerprint-reader bracket to the screw hole on the system board. NOTE: Computers with non-fingerprint reader configuration do not have a fingerprint reader bracket. 11. Replace the screw (M2x3) to secure the fingerprint-reader bracket to the system board. 12.

  • Page 85: Installing The Speakers

    Figure 52. Removing the speakers Steps 1. Note the routing of the speaker cable, and remove the speaker cable from the routing guides on the palm-rest assembly. 2. Peel off the adhesive tape that secures the speaker cable. 3. Lift the speakers along with the cable off the palm-rest assembly. Installing the speakers Prerequisites CAUTION:...
  • Page 86 Figure 53. Installing the speakers Steps 1. Using the alignment posts, place the left and right speakers into their slots on the palm-rest assembly. NOTE: Ensure that the four rubber grommets are seated into the slot and installed on the speakers properly. Removing and installing Field Replaceable Units (FRUs)

  • Page 87: Power-Button Board

    Figure 54. Rubber grommets of speaker 2. Route the speaker cables through the routing guides on the palm-rest assembly. 3. Adhere the tape to secure the speaker cables to the palm-rest assembly. Next steps 1. Install the system board. 2. Install the fan. 3.

  • Page 88: Installing The Power Button

    Figure 55. Removing the power button Steps 1. Remove the screw (M2x2) that secures the power button to the palm-rest assembly. 2. Lift the power button off the computer. Installing the power button About this task CAUTION: The information in this installation section is intended for authorized service technicians only. NOTE: The system board can be removed and installed with the heat sink attached.

  • Page 89: Removing The Power Button With Fingerprint Reader

    Figure 56. Installing the power button Steps 1. Align and place the power button on the palm-rest assembly. 2. Replace the screw (M2x2) that secures the power button to the palm-rest assembly. Next steps 1. Install the system board. 2. Install the fan. 3.

  • Page 90: Installing The Power Button With Fingerprint Reader

    About this task NOTE: The system board can be removed and installed with the heat sink attached. The removal and installation procedure is simplified to preserve the thermal bond between the system board and heat sink. The following images indicate the location of the power-button with optional fingerprint reader and provide a visual representation of the removal procedure.

  • Page 91: Keyboard

    Figure 58. Installing the power button with fingerprint reader Steps 1. Align and place the power button with the fingerprint reader and cable on the palm-rest assembly. 2. Replace the screw (M2x2) to secure the power button with fingerprint reader to the palm-rest assembly. Next steps 1.
  • Page 92 8. Remove the fan. 9. Remove the system board. 10. Remove the speakers. 11. Remove the power button power button with optional fingerprint reader, whichever is applicable. 12. Remove the smart card reader (optional). 13. Remove the display assembly. About this task NOTE: The system board can be removed and installed with the heat sink attached.

  • Page 93: Installing The Keyboard

    Figure 60. Removing the keyboard assembly 6. Flip the keyboard assembly. 7. Remove the two screws (M2x2) that secure the keyboard to the keyboard bracket. 8. Remove the keyboard from the keyboard bracket. Installing the keyboard Prerequisites CAUTION: The information in this installation section is intended for authorized service technicians only. If you are replacing a component, remove the existing component before performing the installation procedure.
  • Page 94 Figure 61. Installing the keyboard assembly Steps 1. Replace the two screws (M2x2) that secure the keyboard to the keyboard bracket. 2. Flip the keyboard assembly and align it to its slot on the palm-rest assembly. 3. Press down on the lattice at the snap points, to secure the keyboard assembly to the palm-rest assembly. Removing and installing Field Replaceable Units (FRUs)
  • Page 95 Figure 62. Installing the keyboard assembly 4. Replace the 18 screws (M2x2) to secure the keyboard assembly to the palm-rest assembly. 5. Adhere the mylar back on the screws. 6. Connect the keyboard backlit cable to the touchpad and close the latch. 7.

  • Page 96: Display Assembly

    After working inside your computer. Display assembly Removing the display assembly Latitude 5350 laptop display assembly can be further disassembled to replace display bezel, display panel, hinges, display cable, camera, and display back cover. Prerequisites CAUTION: The information in this removal section is intended for authorized service technicians only.
  • Page 97 Figure 63. Removing the display assembly Steps 1. Remove the screw (M2x4) that secures the display bracket to the system board. 2. Peel the adhesive tape that secures the display cable. 3. Disconnect the display cable from the connector (LCD1) on the system board. 4.

  • Page 98: Installing The Display Assembly

    Figure 64. Removing the display assembly 7. Open the palm-rest assembly at an angle. 8. Gently lift the display assembly off the palm-rest assembly. Installing the display assembly Prerequisites CAUTION: The information in this installation section is intended for authorized service technicians only. If you are replacing a component, remove the existing component before performing the installation procedure.
  • Page 99 Figure 65. Installing the display assembly Steps 1. Place the display assembly on a clean and flat surface. 2. Align and place the palm-rest assembly on the display assembly. 3. Using the alignment posts, close the display hinges. Removing and installing Field Replaceable Units (FRUs)
  • Page 100 Figure 66. Installing the display assembly 4. Replace the four screws (M2.5x4) that secure the left-display hinge and right-display hinge to the system board. 5. Route the WLAN-antenna cables into the routing guide underneath the fan. 6. Connect the sensor cable to the system board. 7.

  • Page 101: Display Bezel

    The information in this removal section is intended for authorized service technicians only. NOTE: The display bezel removal procedure is applicable only for Latitude 5350 laptop and not for the 2-in-1 configuration. 1. Follow the procedure in Before working inside your computer.

  • Page 102: Installing The Display Bezel

    The information in this installation section is intended for authorized service technicians only. NOTE: The display-bezel installation procedure is applicable only for Latitude 5350 laptop and not for the 2-in-1 configuration. If you are replacing a component, remove the existing component before performing the installation procedure.

  • Page 103: Display Hinges

    CAUTION: The information in this removal section is intended for authorized service technicians only. NOTE: The display-hinge removal procedure is applicable only for the Latitude 5350 laptop and not for the 2-in-1 configuration. 1. Follow the procedure in Before working inside your computer.

  • Page 104: Installing The Display Hinges (Laptop)

    The information in this installation section is intended for authorized service technicians only. NOTE: The display-hinge installation procedure is applicable only for the Latitude 5350 laptop and not for the 2-in-1 configuration. If you are replacing a component, remove the existing component before performing the installation procedure.

  • Page 105: Display Panel

    CAUTION: The information in this removal section is intended for authorized service technicians only. NOTE: The display-panel removal procedure is applicable only for the Latitude 5350 laptop and not for the 2-in-1 configuration. NOTE: The display panel and its support brackets are a single assembly and cannot be further disassembled once it is removed from the display back cover.
  • Page 106 About this task The following image indicate the location of the display panel and provide a visual representation of the removal procedure. Figure 72. Removing the display panel (laptop) NOTE: Do not pull and release the Stretch Release (SR) tapes from the display panel. Separation of the brackets from the display panel is not required.
  • Page 107 Figure 73. Stretch Release tape Steps 1. Remove the six screws (M2.5x3) that secure the right and left display hinges to the display. 2. Remove the two screws (M2x2.5) that secure the display panel to the display assembly. NOTE: When removing the display panel, disengage the display panel tabs from the display cover before flipping it over for removal.
  • Page 108 Figure 75. Removing the display panel (laptop) Figure 76. Removing the display panel (laptop) 4. Peel off the conductive tape on the display cable connector. 5. Open the latch and disconnect the display cable from the connector on the display panel. Removing and installing Field Replaceable Units (FRUs)

  • Page 109: Installing The Display Panel (Laptop)

    CAUTION: The information in this installation section is intended for authorized service technicians only. NOTE: The display panel installation procedure is applicable only for the Latitude 5350 laptop and not for the 2-in-1 configuration. NOTE: The display panel and its support brackets are a single assembly and cannot be further disassembled once it is removed from the display back cover.
  • Page 110 Figure 78. Adhering the adhesive strip to secure the display-cable connector 3. Insert the display-panel tabs into the slots on the display cover. Removing and installing Field Replaceable Units (FRUs)

  • Page 111: Display Cable

    Figure 79. Inserting the display-panel tabs into the slots on the display cover 4. Replace the two screws (M2x2.5) that secure the display panel to the display assembly. 5. Replace the six screws (M2.5x3) that secure the right and left display hinges to the display. Next steps 1.

  • Page 112: Installing The Display Cable (Laptop)

    NOTE: The display cable removal procedure is applicable only for Latitude 5350 laptop and not for the 2-in-1 configuration. 1. Follow the procedure in Before working inside your computer. 2. Remove the base cover. 3. Remove the battery. 4. Remove the display assembly.

  • Page 113: Camera

    The information in this removal section is intended for authorized service technicians only. NOTE: The camera removal procedure is applicable only for Latitude 5350 laptop and not for the 2-in-1 configuration. 1. Follow the procedure in Before working inside your computer.

  • Page 114: Installing The Camera (Laptop)

    5. Remove the display bezel. 6. Remove the display hinges. 7. Remove the display panel. About this task The following images indicate the location of the camera and provide a visual representation of the removal procedure. Figure 82. Removing the camera (laptop) Steps 1.
  • Page 115 NOTE: The camera installation procedure is applicable only for Latitude 5350 laptop and not for the 2-in-1 configuration. If you are replacing a component, remove the existing component before performing the installation procedure. About this task The following images indicate the location of the camera and provide a visual representation of the installation procedure.

  • Page 116: Display Back Cover

    CAUTION: The information in this removal section is intended for authorized service technicians only. NOTE: The display back-cover removal procedure is applicable only for the Latitude 5350 laptop and not for the 2-in-1 configuration. 1. Follow the procedure in Before working inside your computer.

  • Page 117: Installing The Display Back-Cover (Laptop)

    The information in this installation section is intended for authorized service technicians only. NOTE: The display back-cover installation procedure is applicable only for Latitude 5350 laptop and not for the 2-in-1 configuration. If you are replacing a component, remove the existing component before performing the installation procedure.

  • Page 118: Sensor Board

    9. Follow the procedure in After working inside your computer. Sensor board Removing the sensor board (laptop) Prerequisites CAUTION: The information in this removal section is intended for authorized service technicians only. NOTE: The sensor board removal procedure is applicable only for the Latitude 5340 laptop and not for the 2-in-1 configuration.

  • Page 119: Installing The Sensor Board (Laptop)

    Installing the sensor board (laptop) About this task CAUTION: The information in this installation section is intended for authorized service technicians only. NOTE: The sensor board installation procedure is applicable only for Latitude 5340 laptop and not for the 2-in-1 configuration.

  • Page 120: Smart-Card Reader

    Smart-card reader Removing the smart card reader (optional) Prerequisites CAUTION: The information in this removal section is intended for authorized service technicians only. 1. Remove the SIM card tray (for computers with nano-SIM card option). 2. Remove the base cover. 3.

  • Page 121: Installing The Smart Card Reader (Optional)

    Installing the smart card reader (optional) Prerequisites CAUTION: The information in this installation section is intended for authorized service technicians only. If you are replacing a component, remove the existing component before performing the installation procedure. About this task The following images indicate the location of the smart card reader and provide a visual representation of the installation procedure.

  • Page 122: Dummy Sim-Card Slot Filler

    Dummy SIM-card slot filler Removing the SIM-card slot filler Prerequisites CAUTION: The information in this removal section is intended for authorized service technicians only. 1. Follow the procedure in Before working inside your computer. 2. Remove the base cover. 3. Remove the battery. 4.

  • Page 123: Installing The Sim-Card Slot Filler

    Steps 1. Pull the SIM-card slot filler from the top side of the palm rest. 2. Lift the SIM-card slot filler out of the computer. Installing the SIM-card slot filler Prerequisites CAUTION: The information in this installation section is intended for authorized service technicians only. If you are replacing a component, remove the necessary component before the installation procedure.

  • Page 124: Palm-Rest Assembly

    7. Install the system board. 8. Install the fan. 9. Install the wireless card. 10. Install the WWAN 4G card WWAN 5G card, whichever is applicable. 11. Install the M.2 2230 solid state drive. 12. Install the battery. 13. Install the base cover.

  • Page 125: Installing The Palm-Rest Assembly

    Figure 92. Removing the palm rest Steps After performing the preceding steps, you are left with the palm rest. Installing the palm-rest assembly Prerequisites CAUTION: The information in this installation section is intended for authorized service technicians only. If you are replacing a component, remove the existing component before performing the installation procedure. About this task The following image indicates the palm rest and provides a visual representation of the installation procedure.
  • Page 126 Figure 93. Installing the palm rest Steps Place the palm-rest assembly on a flat surface. Next steps NOTE: The system board can be removed and installed with the heat sink attached. The removal and installation procedure is simplified to preserve the thermal bond between the system board and heat sink. 1.

  • Page 127: Chapter 7: Software

    ● Windows 11 Pro ● Windows 11 Home ● Ubuntu Linux 22.04 LTS (applicable only for Latitude 5350 laptop and not for the 2-in-1 configuration) Drivers and downloads When troubleshooting, downloading, or installing drivers, it is recommended that you read the Dell Knowledge Base article Drivers and Downloads FAQs 000123347.

  • Page 128: Chapter 8: Bios Setup

    BIOS Setup CAUTION: Unless you are an expert computer user, do not change the settings in the BIOS Setup. Certain changes can make your computer work incorrectly. NOTE: Depending on the computer and its installed devices, the items that are listed in this section may or may not be displayed.

  • Page 129: View Advanced Setup Options

    NOTE: It is recommended to shut down the computer, if it is on. The F12 One Time Boot menu displays the devices that you can boot from including the diagnostic option. The boot menu options are: ● Removable Drive (if available) ●...
  • Page 130 Table 38. System Setup options—Overview menu  Overview Latitude 5350/Latitude 5350 2-in-1 BIOS Version Displays the BIOS version number. Service Tag Displays the Service Tag of the computer. Asset Tag Displays the Asset Tag of the computer. Manufacture Date Displays the manufacture date of the computer.
  • Page 131 Table 38. System Setup options—Overview menu (continued) Overview Intel Hyper-Threading Capable Displays whether the processor is Hyper-Threading (HT) capable. NOTE: To view this option, enable Advanced Setup mode as described in View Advanced Setup options. 64-Bit Technology Displays if the 64-Bit technology is supported. Default value: Yes.
  • Page 132 The computer stops booting to the operating system when a component is not authenticated during the boot process. Secure Boot can be enabled in BIOS setup or using management interfaces like Dell Command|Configure, but can only be disabled from BIOS setup.
  • Page 133 Table 40. System Setup options—Integrated Devices menu (continued) Integrated Devices Time Sets the computer time in HH/MM/SS 24-hour format. You can switch between a 12-hour or 24-hour clock. Changes to the time format take effect immediately. Camera Enable Camera Enables the camera. By default, the Enable Camera option is enabled.
  • Page 134 View Advanced Setup options. Type-C Dock Override Enables or disables to use connected Type-C Dell Dock to provide data stream with external USB ports disabled. When Type-C Dock override is enabled, the Video/Audio/LAN submenu is activated. By default, the Type-C Dock Override option is enabled.
  • Page 135 Table 41. System Setup options—Storage menu (continued) Storage NOTE: To view this option, enable Advanced Setup mode as described in View Advanced Setup options. Drive Information Displays the information of onboard drives. Enable MediaCard Secure Digital (SD) Card Enables or disables the SD card. By default, the Secure Digital (SD) Card option is enabled.
  • Page 136 Table 43. System Setup options—Connection menu (continued) Connection By default, the Enabled with PXE option is selected. Wireless Device Enable WWAN/GPS Enables or disables the internal WWAN device. By default, the WWAN/GPS option is enabled. WLAN Enables or disables the internal WLAN device. By default, the WLAN option is enabled.
  • Page 137 USB Wake Support Wake on Dell USB-C Dock When enabled, connecting a Dell USB-C Dock wakes the computer from Standby, Hibernate, and Power Off. By default, the Wake on Dell USB-C Dock option is enabled. NOTE:...
  • Page 138 TPM 2.0 Security On Enables or disables the TPM. By default, the TPM 2.0 Securty On option is enabled. For additional security, Dell Technologies recommends keeping TPM enabled to allow these security technologies to fully function. NOTE: To view this option, enable Advanced Setup mode as described in View Advanced Setup options.
  • Page 139 BIOS. This option returns to the disabled state when the computer restarts. By default, the Clear option is disabled. Dell Technologies recommends enabling the Clear option only when TPM data is required to be cleared. NOTE:...
  • Page 140 Absolute Absolute Software provides various cyber security solutions, some requiring software preloaded on Dell computers and integrated into the BIOS. To use these features, you must enable the Absolute BIOS setting and contact Absolute forconfiguration and activation. By default, the Absolute option is enabled.
  • Page 141 Table 45. System Setup options—Security menu (continued) Security For additional security, Dell Technologies recommends keeping the Absolute option enabled. WARNING: The Permanently Disabled option can only be selected once. When Permanently Disabled is selected, Absolute Persistence cannot be reenabled. No further changes to the Enable/Disable states are allowed.
  • Page 142 Password prompt. ● The system password is not prompted when the computer resumes from standby mode. Dell Technologies recommends using the system password in situations where it is likely that a computer may be lost or stolen. Hard Drive Password The hard drive password can be set to prevent unauthorized access of the data stored on the solid state drive.
  • Page 143 This gives an administrator control over the BIOS settings but enables an end user to provide their own password. By default, the Allow Non-Admin Password Changes option is enabled. For additional security, Dell Technologies recommends keeping the Allow Non- Admin Password Changes option disabled. NOTE:...
  • Page 144 When an internal hard drive password is set, it must first be cleared before Master Password Lockout can be changed. By default, the Enable Master Password Lockout option is disabled. Dell Technologies does not recommend enabling the Master Password Lockout unless you have implemented your own password recovery system. NOTE:...
  • Page 145 Allows the control of the automatic boot flow for the SupportAssist System Resolution Console and the Dell operating system Recovery Tool. By default, the Dell Auto OS Recovery Threshold value is set to 2. NOTE: To view this option, enable Advanced Setup mode as described in View Advanced Setup options.
  • Page 146 Table 48. System Setup options—System Management menu (continued) System Management Power-On-Self-Test Automatic Enable or disable the automatic recovery of the computer from no power or Recovery no-POST failure by applying mitigation steps. By default, the Power-On-Self-Test Automatic Recovery option is enabled. NOTE: To view this option, enable Advanced Setup mode as described in View Advanced Setup...
  • Page 147 Table 50. System Setup options—Pre-boot Behavior menu (continued) Pre-boot Behavior NOTE: To view this option, enable Advanced Setup mode as described in View Advanced Setup options. Warnings and Errors Enables or disables the action to be taken when a warning or error is encountered.
  • Page 148 This option is not available when the virtualization setting for IOMMU is disabled (VT-d/AMD Vi). By default, the Enable Pre-Boot DMA Support option is enabled. For additional security, Dell Technologies recommends keeping the Enable Pre- Boot DMA Support option enabled. NOTE: This option is provided only for compatibility purposes, since some older hardware is not DMA capable.
  • Page 149 Table 52. System Setup options—Performance menu (continued) Performance C-State Control Enable C-State Control Enables or disables the ability of the CPU to enter and exit low-power state. When disabled, it disables all C-states. When enabled, it enables all C-states that the chipset or platform allows. By default, the Enable C-State Control option is enabled.

  • Page 150: Updating The Bios

    7. After the download is complete, browse the folder where you saved the BIOS update file. 8. Double-click the BIOS update file icon and follow the on-screen instructions. For more information, search in the Knowledge Base Resource at www.dell.com/support. Updating the BIOS in Linux and Ubuntu...

  • Page 151: Updating The Bios From The F12 One-Time Boot Menu

    One-Time boot menu on the computer. Most of the Dell computers built after 2012 have this capability, and you can confirm by booting your computer to the F12 One-Time Boot Menu to see if BIOS FLASH UPDATE is listed as a boot option for your computer. If the option is listed, then the BIOS supports this BIOS update option.

  • Page 152: System And Setup Password

    System and setup password Table 54. System and setup password  Password type Description System password Password that you must enter to log in to your system. Setup password Password that you must enter to access and make changes to the BIOS settings of your computer. You can create a system password and a setup password to secure your computer.

  • Page 153: Clearing Cmos Settings

    Clearing BIOS (System Setup) and System passwords About this task To clear the system or BIOS passwords, contact Dell technical support as described at www.dell.com/contactdell. NOTE: For information about how to reset Windows or application passwords, see the documentation accompanying Windows or your application.

  • Page 154: Chapter 9: Troubleshooting

    ● Using a non-Dell or incompatible battery may increase the risk of fire or explosion. Replace the battery only with a compatible battery purchased from Dell that is designed to work with your Dell computer. Do not use a battery from other computers with your computer.

  • Page 155: Dell Supportassist Pre-Boot System Performance Check Diagnostics

    Check diagnostics About this task SupportAssist diagnostics (also known as system diagnostics) performs a complete check of your hardware. The Dell SupportAssist Pre-boot System Performance Check diagnostics is embedded with the BIOS and launched by the BIOS internally. The embedded system diagnostics provides options for particular devices or device groups allowing you to: ●...

  • Page 156: Lcd Power Rail Test (L-Bist)

    LCD Built-in Self-Test (BIST) Dell laptops have a built-in diagnostic tool that helps you determine if the screen abnormality you are experiencing is an inherent problem with the LCD (screen) of the Dell laptop or with the video card (GPU) and computer settings.

  • Page 157: System-Diagnostic Lights

    Timeout waiting on ME to reply to HECI message. NOTE: Blinking 3-3-3 LEDs on Lock LED (Caps-Lock or Num-Lock), Power button LED (without Fingerprint reader), and Diagnostic LED indicates failure to provide input during LCD panel test on Dell SupportAssist Pre-boot System Performance Check diagnostics. Troubleshooting...

  • Page 158: Recovering The Operating System

    It enables you to diagnose hardware issues, repair your computer, back up your files, or restore your computer to its factory state. You can also download it from the Dell Support website to troubleshoot and fix your computer when it fails to boot into their primary operating system due to software or hardware failures.
  • Page 159 6. Install the battery. 7. Install the base cover. 8. Connect the power adapter to your computer. 9. Turn on your computer. NOTE: For more information about performing a hard reset, search in the Knowledge Base Resource at www.dell.com/ support. Troubleshooting...

  • Page 160: Chapter 10: Getting Help And Contacting Dell

    Getting help and contacting Dell Self-help resources You can get information and help on Dell products and services using these self-help resources: Table 57. Self-help resources  Self-help resources Resource location Information about Dell products and services www.dell.com Tips Contact Support In Windows search, type Contact Support, and press Enter.

This manual is also suitable for:

Latitude 5350 2-in-1P181gP182g

Table of Contents