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Dell P2425HEB Service Manual
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Dell P2425HEB Service Manual

Dell P2425HEB Service Manual

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Service Manual–P2425HEB
Version: 01
Date:2023/12/26
- 1 -

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Summary of Contents for Dell P2425HEB

  • Page 1 Service Manual–P2425HEB Version: 01 Date:2023/12/26 - 1 -...

  • Page 2: Table Of Contents

    Content Index 1. General Safety Instructions ..................3 1.1 SAFETY: General Safety ..................3 1.2 SAFETY: General Power Safety ................5 2. Exploded view diagram with list of items ..............6 3. Wiring connectivity diagram ..................8 4. How to connect and disconnect power cable/ connectivity cable......9 5.

  • Page 3: General Safety Instructions

    IMPORTANT NOTICE FOR USE IN HEALTHCARE ENVIRONMENTS: Dell products are not medical devices and are not listed under UL or IEC 60601 (or equivalent). As a result, they must not be used within 6 feet of a patient or in a manner that directly or indirectly contacts a patient 1.1 SAFETY: General Safety...
  • Page 4 When operating your equipment: Do not use your equipment in a wet environment, for example, near a bath tub, sink, or  swimming pool or in a wet basement. Do not use AC powered equipment during an electrical storm. Battery powered devices may ...

  • Page 5: Safety: General Power Safety

     socket. If your equipment uses an AC adapter: Use only the Dell provided AC adapter approved for use with this device. Use of another AC  adapter may cause a fire or explosion. NOTE: Refer to your system rating label for information on the proper adapter model ...

  • Page 6: Exploded View Diagram With List Of Items

    2. Exploded view diagram with list of items Item DESCRIPTION Q’ty Remark Panel Middle Frame Interface Board Power Board LED Driver Board For EMEA Only, Main Shielding not for other Control Board regions USB Board Rear Cover Mylar Power Board Column Base Power cable (varies by country)
  • Page 7 NOTE: For replacement of power cord, connectivity cable and external power supply (if applicable), contact Dell: 1. Go to https://www.dell.com/support. 2. Verify your country or region in the Choose A Country/Region drop-down menu at the bottom-right corner of the page.

  • Page 8: Wiring Connectivity Diagram

    3. Wiring connectivity diagram Wire2 FFC 1 FFC 2 Wire1 FFC 3 - 8 -...

  • Page 9: How To Connect And Disconnect Power Cable/ Connectivity Cable

    4. How to connect and disconnect power cable/ connectivity cable WARNING: To change power cable/ connectivity cable, switch off power before unplugging the cable and replugging in required cable. Connecting/ disconnecting the DisplayPort (DP to DP) cable and Power cable Connecting/ disconnecting the USB-C to USB-C cable and Power cable - 9 -...
  • Page 10 Connecting/ disconnecting the HDMI cable (optional) and Power cable Connecting/ disconnecting the monitor for RJ45 cable (optional) and Power cable - 10 -...

  • Page 11: Disassembly And Assembly Procedures

    5. Disassembly and Assembly Procedures NOTE: This “Disassembly and Assembly Procedures” is for EMEA only, not for other regions. Please note that Dell will deem warranty void if any disassembly is done on the monitors. 5.1 Disassembly SOP Preparation before disassembly 1.
  • Page 12 Unlock 3 screws to disassemble Tear off 2 tapes from “Backlight wire” “Control board” from “Rear Cover” Unplug “Backlight wire” from “LED Tear off “Control board FFC” from Driver board” and “Panel” “Rear Cover” and take off “Control board” from “Rear Cover” Tear off a black tape from “USB board FFC”...
  • Page 13 Tear off a gasket from “USB Shielding” Tear off 2 conductive tapes from “Main (see pink mark) Shielding and “Panel” Tear off a gasket from “USB board” (see red mark) Disassemble “USB board” from “USB Shielding” Tear off an aluminum foil and a yellow tape from “LVDS FFC”...
  • Page 14 Disassemble “LVDS FFC” from “Panel” Disassemble “MYLAR” from “Main Shielding” Take off “Main Shielding” from “Panel” Unlock 7 PCBA screws Unlock 13 screws to disassemble “Middle Frame” from “Panel” Take off “Middle Frame” from “Panel” (Screw Torque: 9±1 kgf) Disassemble “LED Driver board”, “Interface board”...

  • Page 15: Assembly Sop

    5.2 Assembly SOP Preparation before assembly 1. Clean the room for work 2. Identify the area for material 3. Prepare the implement, equipment, materials as bellow： 1) Working table 2) Philips-head screwdriver 3) Gloves 4) Cleaning cloth 5) ESD protection Assemble “Power board”...
  • Page 16 Assemble “Middle Frame” with “Panel” Attach an aluminum foil to cover the yellow tape Lock 13 screws to fix “Middle Frame” with “Panel” Place “Main Shielding” on “Panel” Attach 2 conductive tapes on “Main Shielding and “Panel” (Screw Torque: 4.5-5.0 kgf) Insert “LVDS FFC”...
  • Page 17 Attach a gasket on “USB board” (see Insert “Backlight wire” to “Panel” and red mark) “LED Drive board” Attach a gasket on “USB Shielding” Attach 2 tapes to fix “Backlight wire” on (see pink mark) “Panel” Insert “Control board FFC” to “Control board”...
  • Page 18 Insert “Control board FFC” into Attach the stand assembly to the “Interface board” and paste it on Main display a. Fit the two tabs on the upper part of the stand to the groove on the back of the display b.

  • Page 19: Trouble Shooting Instructions

    6. Trouble shooting instructions - 19 -...
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P2425heP series

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