Related Manuals for Dell OptiPlex 7070 Ultra
Summary of Contents for Dell OptiPlex 7070 Ultra
- Page 1 Dell OptiPlex 7070 Ultra Service Manual Regulatory Model: D13U Regulatory Type: D13U001...
- Page 2 A WARNING indicates a potential for property damage, personal injury, or death. © 2019 Dell Inc. or its subsidiaries. All rights reserved. Dell, EMC, and other trademarks are trademarks of Dell Inc. or its subsidiaries. Other trademarks may be trademarks of their respective owners.
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Page 3: Table Of Contents
Contents 1 Working on your computer......................5 Safety instructions................................5 Turning off your computer — Windows 10........................5 Before working inside your device............................6 After working inside your device............................6 2 Major components of your system....................8 3 Removing and installing components..................... 9 Recommended tools................................9 Screw List....................................9 Hard-drive assembly................................9... - Page 4 Assigning a system setup password..........................47 Deleting or changing an existing system setup password..................47 5 Troubleshooting......................... 49 Enhanced Pre-Boot System Assessment (ePSA) diagnostics..................49 Running the ePSA diagnostics.............................49 WiFi power cycle................................. 49 Diagnostic LED..................................50 6 Getting help..........................52 Contacting Dell..................................52 Contents...
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Page 5: Working On Your Computer
Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product. -
Page 6: Before Working Inside Your Device
Steps 1. Click or tap 2. Click or tap and then click or tap Shut down. NOTE: Ensure that the computer and all attached devices are turned off. If your computer and attached devices did not automatically turn off when you shut down your operating system, press and hold the power button for about 6 seconds to turn them off. - Page 7 a) Unlock the latch on the lower chassis of the stand to remove the stand cover. b) Align and position the top side of the device to the upper chassis of the stand back cover. c) Align the power button on the device with the slot on the stand back cover chassis. d) Press the device until the retention latch clicks into place and secures it.
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Page 8: Major Components Of Your System
13. System fan NOTE: Dell provides a list of components and their part numbers for the original system configuration purchased. These parts are available according to warranty coverages purchased by the customer. Contact your Dell sales representative for purchase options. -
Page 9: Removing And Installing Components
Removing and installing components Recommended tools The procedures in this document require the following tools: • Phillips #0 screwdriver • Phillips #1 screwdriver • Plastic scribe Screw List The following table shows the screw list and the images for different components. Table 1. -
Page 10: Installing The Hard-Drive Assembly
Steps 1. Remove the M2x3 screw that secures the hard-drive assembly to the cover. 2. Turn the hard-drive assembly. 3. Lift the cable release latch and disconnect the hard-drive cable from the connector on the system board. 4. Carefully unroute the hard-drive cable from the slot on the chassis. NOTE: Observe the routing of the hard-drive cable inside the chassis as you remove them. - Page 11 Steps 1. Place the hard-drive assembly on the cover. 2. Route the hard-drive cable through the slot on the chassis. 3. Connect the hard-drive cable to the connector on the system board. 4. Route the hard-drive cable to the release latch. 5.
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Page 12: Hard-Drive Bracket
Hard-drive bracket Removing the hard-drive bracket Prerequisites 1. Follow the procedure in Before working inside your device. 2. Remove the hard-drive assembly. About this task Steps Pull the rubber tab on the protective sleeve and lift the hard-drive module out from the hard-drive bracket. Installing the hard-drive bracket Prerequisites If you are replacing a component, remove the existing component before performing the installation procedure. -
Page 13: Hard Drive
2. Place the hard-drive module in the hard-drive bracket. Next steps 1. Install the hard drive assembly. 2. Follow the procedure in After working on your device. Hard drive Removing the hard drive Prerequisites 1. Follow the procedure in Before working inside your device. -
Page 14: Installing The Hard Drive
Installing the hard drive Prerequisites If you are replacing a component, remove the existing component before performing the installation procedure. About this task The figure indicates the location of the hard-drive module and provides a visual representation of the installation procedure. Steps 1. -
Page 15: Cover
Cover Removing the cover Prerequisites 1. Follow the procedure in Before working inside your device. About this task The figure indicates the location of the cover and provides a visual representation of the removal procedure. Steps 1. Slide the cover to release it from the chassis. 2. -
Page 16: Installing The Cover
Installing the cover Prerequisites If you are replacing a component, remove the existing component before performing the installation procedure. About this task The figure indicates the location of the cover and provides a visual representation of the installation procedure. Steps 1. -
Page 17: Memory Modules
Memory modules Removing the memory module Prerequisites 1. Follow the procedure in Before working inside your device. 2. Remove the cover. About this task The figure indicates the location of the memory module and provides a visual representation of the removal procedure. Steps 1. -
Page 18: Installing The Memory Module
Installing the memory module Prerequisites If you are replacing a component, remove the existing component before performing the installation procedure. About this task The figure indicates the location of the memory module and provides a visual representation of the installation procedure. Steps 1. -
Page 19: Wlan Card
Next steps 1. Install the cover. 2. Follow the procedure in After working on your device. WLAN card Removing the WLAN card Prerequisites 1. Follow the procedure in Before working inside your device. 2. Remove the cover. About this task The figure indicates the location of the WLAN card and provides a visual representation of the removal procedure. -
Page 20: Installing The Wlan Card
3. Disconnect the WLAN antenna cables from the WLAN card. 4. Slide and remove the WLAN card from the WLAN connector on the system board. Installing the WLAN card Prerequisites If you are replacing a component, remove the existing component before performing the installation procedure. About this task The figure indicates the location of the WLAN card and provides a visual representation of the installation procedure. -
Page 21: Solid State Drive
Next steps 1. Install the cover. 2. Follow the procedure in After working on your device. Solid state drive Removing the solid-state drive Prerequisites 1. Follow the procedure in Before working inside your device. 2. Remove the cover. About this task The figure indicates the location of the M.2 2230 solid-state drive and provides a visual representation of the removal procedure. -
Page 22: Installing The Solid-State Drive
Steps 1. Remove the (M2x3.5) screw that secures the solid-state module to the system board. 2. Slide the solid-state module out from the M.2 slot. 3. Peel the SSD thermal pad from the system board. Installing the solid-state drive Prerequisites If you are replacing a component, remove the existing component before performing the installation procedure. -
Page 23: System Fan
3. Replace the (M2x3.5) screw to secure the solid-state drive module to the system board. Next steps 1. Install the cover. 2. Follow the procedure in After working on your device. System fan Removing the system fan Prerequisites 1. Follow the procedure in Before working inside your device. -
Page 24: Power Button
About this task The figure indicates the location of the system fan and provides a visual representation of the installation procedure. Steps 1. Connect the system fan cable to the connector on the system board. 2. Align the tabs on the system fan with the guiding rails on the heat-sink bracket. 3. -
Page 25: Installing The Power Button
Steps 1. Disconnect the power-button cable from the connector on the system board. 2. Unroute the power-button cable from the routing guide. NOTE: Observe the routing of the power-button cable inside the chassis as you remove them. Route the cable properly when you replace the component to prevent the cable from being pinched or crimped. - Page 26 Steps 1. Place the power button into the slot on the chassis. 2. Replace the (M2x3) screw to secure the power button to the chassis. 3. Route the power button cable through the routing guides on the chassis. 4. Connect the power-button cable to the connector on the system board. Next steps 1.
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Page 27: Coin-Cell Battery
Coin-cell battery Removing the coin-cell battery Prerequisites 1. Follow the procedure in Before working inside your device. 2. Remove the cover. 3. Remove the system fan. About this task The figure indicates the location of the coin-cell battery and provides a visual representation of the removal procedure. Steps 1. -
Page 28: Installing The Coin-Cell Battery
3. Release the coin-cell retention clip from the securing hook and turn the clip to the other side. 4. Lift the coin-cell battery. Installing the coin-cell battery Prerequisites If you are replacing a component, remove the existing component before performing the installation procedure. About this task The figure indicates the location of the coin-cell battery and provides a visual representation of the installation procedure. -
Page 29: System Board
Next steps 1. Install the system fan. 2. Install the cover. 3. Follow the procedure in After working on your device. System board Removing the system board Prerequisites 1. Follow the procedure in Before working inside your device. 2. Remove the hard-drive assembly. -
Page 30: Installing The System Board
Steps 1. Disconnect the power-button cable and the coin-cell battery cable from the connectors on the system board. 2. Unroute the power-button cable and the coin-cell battery cable from the routing guides. 3. Unroute the WLAN antenna cables from the routing guides. NOTE: Observe the routing of the WLAN antenna cables inside the chassis as you remove them. - Page 31 Removing and installing components...
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Page 32: Heat-Sink
Steps 1. Align the connectors on the system board with the connector slots on the chassis. 2. Gently slide the system board into the chassis. 3. Tighten the M2x3 captive screw and replace the four (M2x3) screws to secure the system board to the chassis. 4. -
Page 33: Installing The Heat-Sink
6. Remove the solid-state drive. 7. Remove the memory. 8. Remove the system board. About this task The figure indicates the location of the heatsink assembly and provides a visual representation of the removal procedure. Steps 1. Loosen the four captive screws that secure the heat sink to the system board. NOTE: Remove the screws in the order of the callout numbers [1, 2, 3, 4] as indicated on the heat sink. - Page 34 About this task The figure indicates the location of the heat-sink and provides a visual representation of the installation procedure. Steps 1. Align the screws on the heat-sink with the screw holes on the system board. 2. Tighten the four captive screws to secure the heat-sink to the system board. NOTE: Replace the screws in the order indicated on the heat-sink.
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Page 35: Replacing The Chassis
Replacing the chassis Prerequisites 1. Follow the procedure in Before working inside your device. 2. Remove the hard-drive assembly. 3. Remove the cover. 4. Remove the system fan. 5. Remove the WLAN card. 6. Remove the solid-state drive. 7. Remove the power button. -
Page 36: System Setup
Boot menu Press <F12> when the Dell logo appears to initiate a one-time boot menu with a list of the valid boot devices for the system. Diagnostics and BIOS Setup options are also included in this menu. The devices listed on the boot menu depend on the bootable devices in the system. -
Page 37: Boot Sequence
Boot Sequence Boot sequence enables you to bypass the System Setup–defined boot device order and boot directly to a specific device (for example: optical drive or hard drive). During the Power-on Self-Test (POST), when the Dell logo appears, you can: •... -
Page 38: System Information
Option Description • Always • Never Date/Time Allows you to set the date and time settings. Changes to the system date and time take effect immediately. System information Table 3. System Configuration Option Description Integrated NIC Allows you to configure the on-board LAN controller. The option Enable UEFI Network Stack is selected by default. -
Page 39: Video
Video NOTE: The video setting is visible only when a video card is installed into the system. Table 4. Video option Options Descriptions Primary Display This field determines which video controller becomes the primary display when multiple controllers are available in the system. If you select a device other that what you are currently using, you have to reconnect your video cable to your selected device. -
Page 40: Secure Boot
Option Description • Disabled • Enabled (default) Absolute This field lets you Enable, Disable, or Permanently Disable the BIOS module interface of the optional Absolute Persistence Module service from Absolute Software. • Enabled - This option is selected by default. •... -
Page 41: Intel Software Guard Extensions
Intel Software Guard Extensions Table 7. Intel Software Guard Extensions Option Description Intel SGX Enable This field specifies you to provide a secured environment for running code/storing sensitive information in the context of the main OS. Click one of the following options: •... -
Page 42: Power Management
Power management Table 9. Power management Options Descriptions AC Behavior This field specifies how the system will behave when AC power is restored after a AC power loss. • Power Off (Default) • Power On • Last Power State Enable Intel Speed Shift Technology This option is used to enable/disable Intel Speed Shift Technology support. -
Page 43: Post Behavior
POST behavior Table 10. POST behavior Options Descriptions Numlock LED Allows you to enable the Numlock option when the computer boots. Enable Network. This option is enabled by default. Keyboard errors This field specifies whether the keyboard related errors are reported. -
Page 44: Wireless
Option Description Enable Intel Virtualization Technology—enabled by default. VT for Direct I/O Enables or disables the Virtual Machine Monitor (VMM) from utilizing the additional hardware capabilities provided by Intel® Virtualization technology for direct I/O. Enable VT for Direct I/O - enabled by default. Trusted Execution This option specifies whether a Measured Virtual Machine Monitor (MVMM) can utilize the additional hardware capabilities provided by Intel Trusted Execution Technology. -
Page 45: System Logs
If BitLocker is enabled, it must be suspended prior to updating the system BIOS, and then re enabled after the BIOS update is completed. Steps 1. Restart the computer. 2. Go to Dell.com/support. • Enter the Service Tag or Express Service Code and click Submit. •... -
Page 46: Updating Bios On Systems With Bitlocker Enabled
Updating your BIOS from the F12 One-Time Boot Menu About this task You can update your BIOS outside the operating system by using the <F12> one time boot menu. See Dell Knowledge Article for more information about this subject: Flashing the BIOS from the F12 One-Time Boot Menu: https://www.dell.com/support/article/sln305230... -
Page 47: System And Setup Password
System and setup password Table 16. System and setup password Password type Description System password Password that you must enter to log on to your system. Setup password Password that you must enter to access and make changes to the BIOS settings of your computer. - Page 48 The System Security screen is displayed. 2. In the System Security screen, verify that Password Status is Unlocked. 3. Select System Password, alter or delete the existing system password and press Enter or Tab. 4. Select Setup Password, alter or delete the existing setup password and press Enter or Tab. NOTE: If you change the System and/or Setup password, re enter the new password when prompted.
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Page 49: Troubleshooting
Running the ePSA diagnostics Steps 1. Turn on your computer. 2. As the computer boots, press the F12 key as the Dell logo appears. 3. On the boot menu screen, select the Diagnostics option. 4. Click the arrow at the bottom left corner. -
Page 50: Diagnostic Led
2. Turn off the modem. 3. Turn off the wireless router. 4. Wait for 30 seconds. 5. Turn on the wireless router. 6. Turn on the modem. 7. Turn on your computer. Diagnostic LED Instead of beep codes, errors are indicated via the bicolor Battery Charge/Status LED. A specific blink pattern is followed by flashing a pattern of flashes in amber, followed by white. - Page 51 Blinking Patterns Problem description Suggested resolutions Amber White PCI or Video card/ chip failure Replace the system board BIOS Recovery Image not found • Flash latest BIOS version • If problem persists, replace the system board BIOS Recovery Image found but invalid •...
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Page 52: Getting Help
About this task Dell provides several online and telephone-based support and service options. Availability varies by country and product, and some services may not be available in your area. To contact Dell for sales, technical support, or customer service issues: Steps 1.