Contents Chapter 1: Set up your computer....................5 Chapter 2: Create a USB recovery drive for Windows..............7 Chapter 3: Chassis........................8 Display view...................................8 Left view....................................9 Right view....................................9 Palmrest view..................................10 Bottom view..................................11 Keyboard shortcuts................................11 Chapter 4: Technical specifications..................... 13 Processors...................................
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Updating BIOS on systems with BitLocker enabled................... 40 Updating your system BIOS using a USB flash drive..................40 System and setup password............................41 Assigning a system setup password........................41 Deleting or changing an existing system setup password.................42 Chapter 7: Getting help....................... 43 Contacting Dell...................................43 Contents...
To conserve battery power, the battery might enter power saving mode. 2. Finish Windows system setup. Follow the on-screen instructions to complete the setup. When setting up, Dell recommends that you: ● Connect to a network for Windows updates. NOTE: If connecting to a secured wireless network, enter the password for the wireless network access when prompted.
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Table 1. Locate Dell apps (continued) Dell apps Details SupportAssist Proactively checks the health of your computer’s hardware and software. NOTE: Renew or upgrade your warranty by clicking the warranty expiry date in SupportAssist. Dell Update Updates your computer with critical fixes and important device drivers as they become available.
A message appears, indicating that all data in the USB flash drive will be deleted. 7. Click Create. 8. Click Finish. For more information about reinstalling Windows using the USB recovery drive, see the Troubleshooting section of your product's Service Manual at www.dell.com/support/manuals. Create a USB recovery drive for Windows...
Chassis This chapter illustrates the multiple chassis views along with the ports and connectors and also explains the FN hot key combinations. Topics: • Display view • Left view • Right view • Palmrest view • Bottom view • Keyboard shortcuts Display view Latitude 3510 display 1.
5. Right Microphone 6. LCD Panel Left view 1. DC-in port 2. LED activity light 3. HDMI 1.4 port 4. USB 3.2 Gen 1 port with PowerShare 5. USB 3.2 Gen 1 Type-C port with DisplayPort 1.2 Alt mode Right view 1.
Palmrest view 1. Power button with optional fingerprint reader 2. Keyboard 3. Touchpad NOTE: There is no LED on the power button. The power and battery status LED is located next to the charging port. Chassis...
Bottom view 1. Air vent 2. Service tag location 3. Speakers Keyboard shortcuts NOTE: Keyboard characters may differ depending on the keyboard language configuration. Keys that are used for shortcuts remain the same across all language configurations. Table 2. List of keyboard shortcuts Keys Primary behavior Fn + Esc...
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Table 2. List of keyboard shortcuts (continued) Keys Primary behavior Fn + F6 Decrease brightness Fn + F7 Increase brightness Fn + F8 Switch to external display Fn + F10 Print screen Fn + F11 Home Fn + 12 Fn + Ctrl Open application menu Chassis...
Technical specifications NOTE: Offerings may vary by region. The following specifications are only those required by law to ship with your computer. For more information about the configuration of your computer, go to Help and Support in your Windows operating system and select the option to view information about your computer. Topics: •...
Chipset Table 4. Chipset Description Values Processor Intel 10th Generation Core i3 / i5 / Intel Celeron 5000 series Chipset Intel Intel DRAM bus width Two channels, 64-bit Two channels, 64-bit PCIe bus Up to Gen 3 Up to Gen 2 Operating system ●...
Table 8. External ports and connectors (continued) Description Values ● One USB 3.2 Gen 1 Type-A port ● One USB 2.0 Type-A port Audio One Universal Audio Jack Video One HDMI 1.4 port Power adapter port 4.5 mm barrel-type Security One Wedge shaped lock slot Card slot One microSD 3.0 card slot...
Table 14. IR Webcam specifications (continued) IR Webcam Description Still image (megapixel) 0.92 Video 1280 x 720 (HD) at 30 fps Infrared camera Still image 0.23 megapixel Video 640 x 360 at 30 fps Diagonal viewing angle Camera 87 degree Infrared camera 87 degree Communications...
Table 17. WWAN module Feature Specifications Model number Dell DW5820e Intel 7360 LTE-A Host interface M.2 3042 form factor Network standard LTE FDD/TDD, WCDMA/HSPA+, GNSS/Beidou Transfer rate Up to 450 Mbps DL/50 Mbps UL (Cat 9) Operating Frequency Bands (1,2,3,4,5,7,8,11,12,13,17,18,19,20,21,26,28,29,30,38,39,40,41,66...
Dell Power Manager on using the Dell Power Manager application. For more information on application. For more information on the Dell Power Manager see, Me and the Dell Power Manager see, Me and My Dell on www.dell.com/ My Dell on www.dell.com/...
Table 20. Battery specifications (continued) Description Values Operating time Varies depending on operating conditions Varies depending on operating conditions and can significantly reduce under certain and can significantly reduce under certain power-intensive conditions. power-intensive conditions. Dimensions and weight Table 21. Dimensions and weight Description Values Height:...
Wedge-shaped lock slot Standard NOTE: Systems with Intel Celeron 5000 series processors ship with firmware TPM only. Security Software Table 25. Security Software specifications Specifications Dell Client Command Suite Optional Dell Data Security and Management Software Dell Client Command Suite Technical specifications...
Downloading Windows drivers Steps 1. Turn on the notebook. 2. Go to Dell.com/support. 3. Click Product Support, enter the Service Tag of your notebook, and then click Submit. NOTE: If you do not have the Service Tag, use the auto detect feature or manually browse for your notebook model.
Boot menu Press <F12> when the Dell logo appears to initiate a one-time boot menu with a list of the valid boot devices for the system. Diagnostics and BIOS Setup options are also included in this menu. The devices that are listed on the boot menu depend on the bootable devices in the system.
● Express Service Code - An alternative to Service Tag, 11- digit numerical identification number for the computer. ● Ownership Tag ● Signed Firmware Update - This helps to verify that only Dell Signed and released BIOS can be installed on the computer. System setup...
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Table 29. BIOS Overview Page (continued) Options Description Battery The Battery field provides battery and adapter related information: ● Primary battery - This helps identify if the system is running on the primary battery. ● Battery level - This gives the percentage of battery backup remaining for the computer.
Table 29. BIOS Overview Page (continued) Options Description ● Panel Type - This field mentions the type of display panel used on the computer. ● Video controller - This field mentions the type of video controller used on the computer. ●...
Table 30. Boot Configuration: (continued) Options Description bootloaders. This mode is only used when making changes to Secure Boot Keys. Expert Key Management Enable Custom Mode This section contains a toggle switch that allows the user to enable or disable Custom Mode. This mode allows the PK, KEK, db and dbx security key databases to be manipulated.
Table 32. Storage Options Description SATA Operation SATA Operation This section allows the user to select the operating mode of the integrated SATA hard drive controller. The following options are available here: ● Disabled - SATA controllers are disabled. ● AHCI - SATA is configured in AHCI mode. ●...
● Standard - Fully charge the battery at a standard rate. ● ExpressCharge - The battery may be charged over a shorter period using Dell's fast charging technology. ● Primarily AC use - The battery lifespan for users who primarily operate their system while plugged in to an external power source.
Security This section provides security details and settings. Table 35. Security Options Description TPM 2.0 Security TPM 2.0 Security On This section contains a toggle switch to select whether Trusted Platform Module(TPM) is visible to the Operating System(OS). PPI Bypass for Enabled Commands This section contains a toggle switch which controls the TPM Physical Presence Interface(PPI).
Table 35. Security (continued) Options Description Start Data Wipe This section contains toggle switch which when enabled ensures that the BIOS will queue up a data wipe cycle for storage device(s) connected to the motherboard on the next reboot. Absolute Absolute This section lets the user enable, disable or permanently disable the BIOS module interface of the optional Absolute...
Table 36. Passwords (continued) Options Description Minimum Character Allows the user to select the number of characters allowed for a password. Password Bypass Password Bypass When enabled, this always prompts for system and internal hard drive passwords when powered on from Off state. Options available are as below: ●...
BIOSConnect setup to attempt cloud Service OS recovery if the main operating system fails to boot with a set number of failures. Dell Auto OS Recovery Threshold Dell Auto OS Recovery Threshold This field allows the user to select and number of failed boot attempts by the system before SupportAssist OS Recovery is triggered.
Table 38. System Management (continued) Options Description Auto On Time This field allows the user to set defined days/time when the sytem can automatically power on. The options here are as follows: ● Disabled ● Everyday ● Weekdays ● Select Days Keyboard This section provides keyboard settings.
Table 39. Keyboard (continued) Options Description Keyboard Backlight Timeout on Battery This field allows the user to define the timeout value for the backlight when the battery is powering to the computer. The options here are as follows: ● 5 seconds ●...
Table 40. Pre-boot Behavior (continued) Options Description ● 0 seconds ● 5 seconds ● 10 seconds MAC Address Pass-Through MAC Address Pass-Through This field allows the user to configure the MAC address pass- through replacing the external NIC MAC address.: ●...
Table 42. Performance (continued) ● 3 Intel SpeedStep Enable Intel SpeedStep Technology This field contains a toggle switch to enable or disable Intel SpeedStep Technology which allows the computer to dynamically adjust processor voltage and core frequency, decreasing average power consumption and heat production. C-States Control Enable C-States Control This field contains a toggle switch to enable or disable C-...
You will need to use a bootable USB flash drive. Please refer to the following article for further details How to Create a Bootable USB Flash Drive using Dell Diagnostic Deployment Package (DDDP) Steps 1. Download the BIOS update .EXE file to another system.
3. Insert the USB flash drive into the system that requires the BIOS update. 4. Restart the system and press F12 when the Dell splash logo appears to display the One Time Boot Menu. 5. Using arrow keys, select USB Storage Device and click Enter.
Steps 1. In the System BIOS or System Setup screen, select Security and press Enter. The Security screen is displayed. 2. Select System/Admin Password and create a password in the Enter the new password field. Use the following guidelines to assign the system password: ●...
About this task Dell provides several online and telephone-based support and service options. Availability varies by country and product, and some services may not be available in your area. To contact Dell for sales, technical support, or customer service issues: Steps 1.