Contents Chapter 1: Set up your computer....................5 Chapter 2: Create a USB recovery drive for Windows..............7 Chapter 3: Chassis overview......................8 Display view...................................8 Left view....................................9 Right view....................................9 Palmrest view..................................9 Bottom view..................................10 Keyboard shortcuts................................10 Chapter 4: Technical specifications....................11 Processors....................................
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Updating BIOS on systems with BitLocker enabled....................38 Updating your system BIOS using a USB flash drive..................38 System and setup password............................39 Assigning a system setup password........................40 Deleting or changing an existing system setup password.................40 Chapter 7: Getting help....................... 41 Contacting Dell................................... 41 Contents...
To conserve battery power, the battery might enter power saving mode. 2. Finish Windows system setup. Follow the on-screen instructions to complete the setup. When setting up, Dell recommends that you: ● Connect to a network for Windows updates. NOTE: If connecting to a secured wireless network, enter the password for the wireless network access when prompted.
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Table 1. Locate Dell apps (continued) Dell apps Details SupportAssist Proactively checks the health of your computer’s hardware and software. NOTE: Renew or upgrade your warranty by clicking the warranty expiry date in SupportAssist. Dell Update Updates your computer with critical fixes and important device drivers as they become available.
A message appears, indicating that all data in the USB flash drive will be deleted. 7. Click Create. 8. Click Finish. For more information about reinstalling Windows using the USB recovery drive, see the Troubleshooting section of your product's Service Manual at www.dell.com/support/manuals. Create a USB recovery drive for Windows...
8. LED activity light Left view 1. Power connector port 2. USB Type-C 3.2 Gen 2 port with DisplayPort 1.2 port/Power Delivery/Thunderbolt (Optional) 3. USB 3.2 Gen 1 4. Fan vents 5. Smart card reader (optional) Right view 1. microSD card reader 2.
Bottom view 1. Fan vents 2. Service tag label 3. Speakers Keyboard shortcuts NOTE: Keyboard characters may differ depending on the keyboard language configuration. Keys that are used for shortcuts remain the same across all language configurations. Table 2. List of keyboard shortcuts Keys Primary behavior Secondary behavior (Fn + Key)
Technical specifications NOTE: Offerings may vary by region. The following specifications are only those required by law to ship with your computer. For more information about the configuration of your computer, go to Help and Support in your Windows operating system and select the option to view information about your computer. Topics: •...
● 24 MB for Non-vPRO configuration PCIe bus Up to Gen 3.0 Operating system Your Precision 3550 supports the following operating systems: ● Windows 10 Home (64-bit) ● Windows 10 Professional (64-bit) ● Ubuntu 18.04 LTS (64-bit) ● NeoKylin 7.0 Memory Table 5.
Table 5. Memory specifications (continued) Description Values ● 16 GB DDR4 at 2667 MHz (2 x 8 GB) ● 16 GB DDR4 at 2667 MHz (1 x 16 GB) ● 32 GB DDR4 at 2667 MHz (2 x 16 GB) Storage Your computer supports one of the following configurations: ●...
Table 8. Internal ports and connectors (continued) Description Values One M.2 Key-M (2280 or 2230) for solid-state drive ● One M.2 2230 slot for solid-state drive 128 GB/256 GB/512 GB One M.2 2230 Key-E for WLAN ● One M.2 2280 slot for solid-state drive 256 GB/512 Gb/1 TB/2 TB ●...
Camera The following table lists the camera specifications of your Precision 3550. Table 12. HD RGB Infrared camera specifications Description Values Number of cameras Camera type HD RGB infrared Camera location Front camera Camera sensor type CMOS sensor technology Camera resolution: Still image 0.92 megapixel...
Table 17. Power adapter specifications (continued) Description Values Input current (maximum) 1.50 A 1.60 A 1.70 A 1.50 A Output current 3.34 A 4.62 A ● 20V/3.25A ● 20V/4.5A (continuous) (Continuous) (Continuous) ● 15V/3A ● 15V/3A (Continuous) (Continuous) ● 9.0V/3A ●...
Security Software Table 26. Security Software specifications Specifications Dell Client Command Suite Optional Dell Data Security and Management Software Dell Client Command Suite Dell BIOS Verification Optional Dell Endpoint Security and Management Software VMware Carbon Black Endpoint Standard VMware Carbon Black Endpoint Standard + Secureworks Threat Detection and Response...
Table 29. Touchpad specifications Feature Specifications Resolution 1221 x 661 ● Width: 101.7 mm (4.00 in.) Dimensions ● Height: 55.2 mm (2.17 in.) Multi-touch Supports 5-finger multi-touch NOTE: For more information about touchpad gestures for Windows 10, see the Microsoft knowledge base article 4027871 at support.microsoft.com.
Security options—Contacted smartcard reader Table 33. Contacted smartcard reader Title Description Dell ControlVault 3 Smartcard reader ISO 7816 -3 Class A Card Support Reader capable of reading 5V powered smartcard ISO 7816 -3 Class B Card Support Reader capable of reading 3V powered...
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Circuit Card Interface Device for OS level drivers Windows Certified Device certified by Microsoft WHCK Dell ControlVault support Device connects to Dell ControlVault for usage and processing NOTE: 125 Khz proximity cards are not supported. Table 35. Supported cards Manufacturer...
Downloading Windows drivers Steps 1. Turn on the notebook. 2. Go to Dell.com/support. 3. Click Product Support, enter the Service Tag of your notebook, and then click Submit. NOTE: If you do not have the Service Tag, use the auto detect feature or manually browse for your notebook model.
Boot menu Press <F12> when the Dell logo appears to initiate a one-time boot menu with a list of the valid boot devices for the system. Diagnostics and BIOS Setup options are also included in this menu. The devices listed on the boot menu depend on the bootable devices in the system.
Boot sequence enables you to bypass the System Setup–defined boot device order and boot directly to a specific device (for example: optical drive or hard drive). During the Power-on Self-Test (POST), when the Dell logo appears, you can: ● Access System Setup by pressing F2 key ●...
Table 37. General (continued) Option Description ● Always ● Never Date/Time Allows you to set the date and time settings. Changes to the system date and time take effect immediately. System information Table 38. System Configuration Option Description Integrated NIC Allows you to configure the on-board LAN controller.
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Table 38. System Configuration (continued) Option Description Keyboard Illumination This field lets you choose the operating mode of the keyboard illumination feature. The keyboard brightness level can be set from 0% to 100%. The options are: ● Disabled ● Dim ●...
Video Option Description LCD Brightness Allows you to set the display brightness depending up on the power source—On Battery and On AC. The LCD brightness is independent for battery and AC adapter. It can be set using the slider. NOTE: The video setting is visible only when a video card is installed into the system.
Table 39. Security (continued) Option Description Absolute This field lets you Enable, Disable or Permanently Disable the BIOS module interface of the optional Absolute Persistence Module service from Absolute Software. ● Enabled - This option is selected by default. ● Disabled ●...
Intel Software Guard Extensions Table 41. Intel Software Guard Extensions Option Description Intel SGX Enable This field specifies you to provide a secured environment for running code/storing sensitive information in the context of the main OS. Click one of the following options: ●...
● Adaptive—enabled by default Configuration ● Standard—Fully charges your battery at a standard rate. ● ExpressCharge—The battery charges over a shorter time using Dell’s fast charging technology. ● Primarily AC use ● Custom If Custom Charge is selected, you can also configure Custom Charge Start and Custom Charge Stop.
POST behavior Option Description Adapter Allows you to enable or disable the system setup (BIOS) warning messages when you use certain power Warnings adapters. Default setting: Enable Adapter Warnings Numlock Enable Allows you to enable the Numlock option when the computer boots. Enable Network.
Option Description Enable VT for Direct I/O - enabled by default. Trusted This option specifies whether a Measured Virtual Machine Monitor (MVMM) can utilize the additional Execution hardware capabilities provided by Intel Trusted Execution Technology. The TPM Virtualization Technology, and the Virtualization technology for direct I/O must be enabled to use this feature. Trusted Execution - disabled by default.
If the recovery key is not known, this can result in data loss or an unnecessary operating system reinstall. For more information about this subject, see Knowledge Article: Updating the BIOS on Dell Systems With BitLocker Enabled Updating your system BIOS using a USB flash drive...
3. Insert the USB flash drive into the system that requires the BIOS update. 4. Restart the system and press F12 when the Dell splash logo appears to display the One Time Boot Menu. 5. Using arrow keys, select USB Storage Device and click Enter.
Assigning a system setup password Prerequisites You can assign a new System or Admin Password only when the status is in Not Set. About this task To enter the system setup, press F2 immediately after a power-on or reboot. Steps 1.
About this task Dell provides several online and telephone-based support and service options. Availability varies by country and product, and some services may not be available in your area. To contact Dell for sales, technical support, or customer service issues: Steps 1.