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Dell Inspiron 3480 Service Manual
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Dell Inspiron 3480 Service Manual

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Inspiron 3480
Service Manual
Regulatory Model: P89G
Regulatory Type: P89G003

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Summary of Contents for Dell Inspiron 3480

  • Page 1 Inspiron 3480 Service Manual Regulatory Model: P89G Regulatory Type: P89G003...
  • Page 2 A WARNING indicates a potential for property damage, personal injury, or death. © 2018-2019 Dell Inc. or its subsidiaries. All rights reserved. Dell, EMC, and other trademarks are trademarks of Dell Inc. or its subsidiaries. Other trademarks may be trademarks of their respective owners.

  • Page 3: Table Of Contents

    Contents 1 Before working inside your computer..................... 8 Before you begin ...................................8 2 After working inside your computer....................9 3 Safety instructions........................10 Electrostatic discharge—ESD protection.........................10 ESD field service kit ................................11 Transporting sensitive components...........................12 4 Recommended tools........................13 5 Screw list...........................14 6 Removing the base cover......................15 Procedure....................................15 7 Replacing the base cover......................
  • Page 4 Post-requisites..................................29 14 Removing the coin-cell battery....................30 Prerequisites..................................30 Procedure..................................... 30 15 Replacing the coin-cell battery....................31 Procedure....................................31 Post-requisites..................................31 16 Removing the fan........................32 Prerequisites..................................32 Procedure..................................... 32 17 Replacing the fan........................33 Procedure..................................... 33 Post-requisites..................................33 18 Removing the heat sink......................34 Prerequisites..................................34 Procedure.....................................
  • Page 5 Post-requisites..................................48 26 Removing the speakers......................49 Prerequisites..................................49 Procedure..................................... 49 27 Replacing the speakers......................50 Procedure.....................................50 Post-requisites..................................50 28 Removing the I/O board......................51 Prerequisites..................................51 Procedure....................................51 29 Replacing the I/O board......................53 Procedure ....................................53 Post-requisites..................................53 30 Removing the display assembly....................54 Prerequisites..................................
  • Page 6 Procedure .................................... 70 Post-requisites..................................70 38 Removing the power-adapter port....................72 Prerequisites..................................72 Procedure..................................... 72 39 Replacing the power-adapter port....................74 Procedure..................................... 74 Post-requisites..................................74 40 Removing the palm-rest and keyboard assembly................. 76 Prerequisites..................................76 Procedure..................................... 76 41 Replacing the palm-rest and keyboard assembly................78 Procedure.....................................
  • Page 7 Procedure .....................................91 Post-requisites..................................91 50 Removing the display cable....................... 92 Prerequisites..................................92 Procedure..................................... 92 51 Replacing the display cable......................94 Procedure..................................... 94 Post-requisites..................................94 52 Removing the display back-cover and antenna assembly..............96 Prerequisites..................................96 Procedure.....................................96 53 Replacing the display back-cover and antenna assembly.............. 97 Procedure.....................................

  • Page 8: Before Working Inside Your Computer

    Before working inside your computer NOTE: The images in this document may differ from your computer depending on the configuration you ordered. Before you begin 1. Save and close all open files and exit all open applications. 2. Shut down your computer. Click Start > Power >...

  • Page 9: After Working Inside Your Computer

    After working inside your computer CAUTION: Leaving stray or loose screws inside your computer may severely damage your computer. 1. Replace all screws and ensure that no stray screws remain inside your computer. 2. Connect any external devices, peripherals, or cables you removed before working on your computer. 3.

  • Page 10: Safety Instructions

    Due to the increased density of semiconductors used in recent Dell products, the sensitivity to static damage is now higher than in previous Dell products. For this reason, some previously approved methods of handling parts are no longer applicable.

  • Page 11: Esd Field Service Kit

    It is recommended that all field service technicians use the traditional wired ESD grounding wrist strap and protective anti-static mat at all times when servicing Dell products. In addition, it is critical that technicians keep sensitive parts separate from all insulator parts while performing service and that they use anti-static bags for transporting sensitive components.

  • Page 12: Transporting Sensitive Components

    Transporting sensitive components When transporting ESD sensitive components such as replacement parts or parts to be returned to Dell, it is critical to place these parts in anti-static bags for safe transport. Lifting equipment Adhere to the following guidelines when lifting heavy weight equipment: CAUTION: Do not lift greater than 50 pounds.

  • Page 13: Recommended Tools

    Recommended tools The procedures in this document may require the following tools: • Philips screwdriver #1 • Flat-head screwdriver • Plastic scribe Recommended tools...

  • Page 14: Screw List

    Screw list NOTE: When removing screws from a component, it is recommended to note the screw type, the quantity of screws, and then place them in a screw storage box. This is to ensure that the correct number of screws and correct screw type is restored when the component is replaced.

  • Page 15: Removing The Base Cover

    After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/regulatory_compliance. Procedure 1. Loosen the three captive screws on the base cover. 2. Remove the six screws (M2.5x4) that secure the base cover to the palm-rest and keyboard assembly.
  • Page 16 NOTE: The following steps are applicable only if you want to further remove any other component from your computer. 5. Disconnect the battery cable from the system board. 6. Press and hold the power button for 5 seconds to ground the computer and drain the flea power. Removing the base cover...

  • Page 17: Replacing The Base Cover

    After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/regulatory_compliance. Procedure 1. Connect the battery cable to the system board, if applicable. CAUTION: To avoid accidental damage to the power-adapter port, do not press the base cover against the power- adapter port when you snap the base cover to the computer base.
  • Page 18 4. Replace the six screws (M2.5x4) that secure the base cover to the palm-rest and keyboard assembly. 5. Tighten the three captive screws that secure the base cover to the palm-rest and keyboard assembly. Replacing the base cover...
  • Page 19 Replacing the base cover...

  • Page 20: Removing The Battery

    If the battery gets stuck inside your computer as a result of swelling, do not try to release it as puncturing, bending, or crushing a lithium-ion battery can be dangerous. In such an instance, contact Dell technical support for assistance. See www.dell.com/contactdell.
  • Page 21 Removing the battery...

  • Page 22: Replacing The Battery

    After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/regulatory_compliance. Procedure 1. Align the screw holes on the battery with the screw holes on the palm-rest and keyboard assembly. 2. Replace the four screws (M2x3) that secure the battery to the palm-rest and keyboard assembly.

  • Page 23: Removing The Memory Modules

    Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/regulatory_compliance. Prerequisites Remove the base cover. Procedure 1.
  • Page 24 Removing the memory modules...

  • Page 25: Replacing The Memory Modules

    After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/regulatory_compliance. Procedure 1. Align the notch on the memory module with the tab on the memory-module slot. 2. Slide the memory module firmly into the slot at an angle.

  • Page 26: Removing The Wireless Card

    Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/regulatory_compliance. Prerequisites Remove the base cover. Procedure 1.
  • Page 27 Removing the wireless card...

  • Page 28: Replacing The Wireless Card

    After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/regulatory_compliance. Procedure CAUTION: To avoid damage to the wireless card, do not place any cables under it.

  • Page 29: Post-Requisites

    Post-requisites Replace the base cover. Replacing the wireless card...

  • Page 30: Removing The Coin-Cell Battery

    After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/regulatory_compliance. CAUTION: Removing the coin-cell battery resets the BIOS setup program’s settings to default. It is recommended that you note the BIOS setup program’s settings before removing the coin-cell battery.

  • Page 31: Replacing The Coin-Cell Battery

    After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/regulatory_compliance. Procedure With the positive-side facing up, snap the coin-cell battery into the battery socket on the I/O board. Post-requisites...

  • Page 32: Removing The Fan

    Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/regulatory_compliance. Prerequisites Remove the base cover. Procedure 1.

  • Page 33: Replacing The Fan

    After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/regulatory_compliance. Procedure 1. Align the screw holes on the fan with the screw holes on to the palm rest and keyboard board assembly.

  • Page 34: Removing The Heat Sink

    After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/regulatory_compliance. NOTE: The heat sink may become hot during normal operation. Allow sufficient time for the heat sink to cool before you touch it.

  • Page 35: Replacing The Heat Sink

    After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/regulatory_compliance. CAUTION: Incorrect alignment of the heat sink can damage the system board and processor. NOTE: If either the system board or the heat sink is replaced, use the thermal pad/paste provided in the kit to ensure that thermal conductivity is achieved.

  • Page 36: Removing The Solid-State Drive/Intel Optane

    Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/regulatory_compliance. Prerequisites Remove the base cover. Procedure 1.
  • Page 37 6. Remove the screw that secures the solid-state drive/Intel Optane to the solid-state drive shield/Intel Optane shield. 7. Lift the solid-state drive/Intel Optane off the solid-state drive shield/Intel Optane shield. Removing the solid-state drive/Intel Optane...

  • Page 38: Replacing The Solid-State Drive/Intel Optane

    After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/regulatory_compliance. CAUTION: Solid-state drives are fragile. Exercise care when handling the solid-state drive. Procedure 1.

  • Page 39: Post-Requisites

    Post-requisites Replace the base cover. Replacing the solid-state drive/Intel Optane...

  • Page 40: Removing The Hard Drive

    After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/regulatory_compliance. CAUTION: Hard drives are fragile. Exercise care when handling the hard drive. CAUTION: To avoid data loss, do not remove the hard drive while the computer is in sleep or on state.
  • Page 41 4. Disconnect the interposer from the hard-drive assembly. 5. Remove the four screws (M3x3) that secure the hard-drive bracket to the hard drive. 6. Lift the hard-drive bracket off the hard drive. Removing the hard drive...
  • Page 42 Removing the hard drive...

  • Page 43: Replacing The Hard Drive

    After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/regulatory_compliance. CAUTION: Hard drives are fragile. Exercise care when handling the hard drive. Procedure 1.

  • Page 44: Post-Requisites

    4. Align the screw holes on the hard-drive assembly with the screw holes on the palm rest and keyboard assembly. 5. Replace the four screws (M2x3) that secure the hard-drive assembly to the palm rest and keyboard assembly. 6. Connect the hard-drive cable to the system board and close the latch to secure the cable. Post-requisites 1.

  • Page 45: Removing The Touchpad

    Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/regulatory_compliance. Prerequisites 1. Remove the base cover. 2. Remove the battery.
  • Page 46 Removing the touchpad...

  • Page 47: Replacing The Touchpad

    After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/regulatory_compliance. Procedure NOTE: Ensure that the touchpad is aligned with the guides available on the palm-rest and keyboard assembly, and the gap on either sides of the touchpad is equal.

  • Page 48: Post-Requisites

    Post-requisites 1. Replace the battery. 2. Replace the base cover. Replacing the touchpad...

  • Page 49: Removing The Speakers

    Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/regulatory_compliance. Prerequisites 1. Remove the base cover. 2. Remove the solid-state drive/Intel Optane.

  • Page 50: Replacing The Speakers

    After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/regulatory_compliance. Procedure NOTE: If the rubber grommets are pushed out when removing the speakers, push them back in before replacing the speakers.

  • Page 51: Removing The I/O Board

    After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/regulatory_compliance. Prerequisites CAUTION: Removing the coin-cell battery resets the BIOS setup program’s settings to default. Before removing the I/O board along with the coin-cell battery, it is recommended to note the BIOS setup program’s settings.
  • Page 52 Removing the I/O board...

  • Page 53: Replacing The I/O Board

    After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/regulatory_compliance. Procedure 1. Using the alignment posts, place the I/O board on the palm rest and keyboard assembly. 2. Replace the two screws (M2x4) that secure the I/O board to the palm rest and keyboard assembly.

  • Page 54: Removing The Display Assembly

    Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/regulatory_compliance. Prerequisites 1. Remove the base cover. 2. Remove the wireless card.
  • Page 55 5. Lift the palm-rest and keyboard assembly at an angle. Removing the display assembly...
  • Page 56 6. Slide and remove the palm-rest and keyboard assembly off the display assembly. 7. After performing all the above steps, you are left with display assembly. Removing the display assembly...
  • Page 57 Removing the display assembly...

  • Page 58: Replacing The Display Assembly

    After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/regulatory_compliance. Procedure NOTE: Ensure that the hinges are opened to the maximum before replacing the display assembly on the palm-rest and keyboard assembly.

  • Page 59: Post-Requisites

    Post-requisites 1. Replace the fan. 2. Replace the wireless card. 3. Replace the base cover. Replacing the display assembly...

  • Page 60: Removing The Power-Button Board

    Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/regulatory_compliance. Prerequisites 1. Remove the base cover. 2. Remove the battery.

  • Page 61: Replacing The Power-Button Board

    After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/regulatory_compliance. Procedure 1. Place the power-button board into the slot on the palm rest and keyboard assembly. 2. Replace the two screws (M2x3) that secure the power-button board to the palm rest and keyboard assembly.

  • Page 62: Removing The System Board

    After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/regulatory_compliance. NOTE: Your computer’s Service Tag is stored in the system board. You must enter the Service Tag in the BIOS setup program after you replace the system board.
  • Page 63 10. Remove the screw (M2x4) that secures the system board to the palm-rest and keyboard assembly. 11. Lift the system board off the palm-rest and keyboard assembly. Removing the system board...
  • Page 64 Removing the system board...

  • Page 65: Replacing The System Board

    After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/regulatory_compliance. NOTE: Your computer’s Service Tag is stored in the system board. You must enter the Service Tag in the BIOS setup program after you replace the system board.

  • Page 66: Post-Requisites

    1. Turn on or restart your computer. 2. Press F2 when the Dell logo is displayed to enter the BIOS setup program. 3. Navigate to the Main tab and enter the Service Tag in the Service Tag Input field.
  • Page 67 NOTE: Service tag is the alphanumeric identifier located at the back side of your computer. Replacing the system board...

  • Page 68: Removing The Power Button With Fingerprint Reader

    After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/regulatory_compliance. NOTE: Applicable only for computers that are shipped with fingerprint reader. Prerequisites 1.
  • Page 69 Removing the power button with fingerprint reader...

  • Page 70: Replacing The Power Button With Fingerprint Reader

    After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/regulatory_compliance. NOTE: Applicable only for computers that are shipped with fingerprint reader. Procedure 1.
  • Page 71 4. Replace the solid-state drive/Intel Optane. 5. Replace the heat sink. 6. Replace the fan. 7. Replace the wireless card. 8. Replace the memory modules. 9. Replace the battery. 10. Replace the base cover. Replacing the power button with fingerprint reader...

  • Page 72: Removing The Power-Adapter Port

    Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/regulatory_compliance. Prerequisites 1. Remove the base cover. 2. Remove the battery.
  • Page 73 Removing the power-adapter port...

  • Page 74: Replacing The Power-Adapter Port

    After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/regulatory_compliance. Procedure 1. Place the power-adapter port into the slot on the palm rest and keyboard assembly. 2. Adhere the power-adapter port cable to the palm-rest and keyboard assembly.
  • Page 75 8. Replace the memory modules. 9. Replace the battery. 10. Replace the base cover. Replacing the power-adapter port...

  • Page 76: Removing The Palm-Rest And Keyboard Assembly

    Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/regulatory_compliance. Prerequisites 1. Remove the base cover. 2. Remove the battery.
  • Page 77 Removing the palm-rest and keyboard assembly...

  • Page 78: Replacing The Palm-Rest And Keyboard Assembly

    After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/regulatory_compliance. Procedure Place the palm-rest and keyboard assembly on a flat surface. Post-requisites 1.
  • Page 79 8. Replace the touchpad. 9. Replace the hard drive. 10. Replace the solid-state drive/Intel Optane. 11. Replace the heat sink. 12. Replace the fan. 13. Replace the wireless card. 14. Replace the memory modules. 15. Replace the battery. 16. Replace the base cover.

  • Page 80: Removing The Display Bezel

    Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/regulatory_compliance. Prerequisites 1. Remove the base cover. 2. Remove the wireless card.
  • Page 81 Removing the display bezel...

  • Page 82: Replacing The Display Bezel

    After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/regulatory_compliance. Procedure 1. Align the display bezel with the display back-cover and antenna assembly, and then gently snap the display bezel into place.

  • Page 83: Post-Requisites

    Post-requisites 1. Replace the display assembly. 2. Replace the fan. 3. Replace the wireless card. 4. Replace the base cover. Replacing the display bezel...

  • Page 84: Removing The Camera

    Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/regulatory_compliance. Prerequisites 1. Remove the base cover. 2. Remove the wireless card.

  • Page 85: Replacing The Camera

    After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/regulatory_compliance. Procedure 1. Connect the camera cable to the camera module. 2. Using the alignment post, adhere the camera module on the display back-cover and antenna assembly.

  • Page 86: Removing The Display Panel

    Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/regulatory_compliance. Prerequisites 1. Remove the base cover. 2. Remove the wireless card.
  • Page 87 4. Lift the latch and disconnect the display cable from the display-panel cable connector. 5. Lift the display panel away from the display back-cover and antenna assembly. Removing the display panel...

  • Page 88: Replacing The Display Panel

    After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/regulatory_compliance. Procedure 1. Place the display panel on a flat and clean surface. 2. Connect the display cable to the connector at the back of the display panel and close the latch to secure the cable.

  • Page 89: Post-Requisites

    Post-requisites 1. Replace the display bezel. 2. Replace the display assembly. 3. Replace the fan. 4. Replace the wireless card. 5. Replace the base cover. Replacing the display panel...

  • Page 90: Removing The Display Hinges

    Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/regulatory_compliance. Prerequisites 1. Remove the base cover. 2. Remove the wireless card.

  • Page 91: Replacing The Display Hinges

    After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/regulatory_compliance. Procedure 1. Align the screw holes on the hinges and brackets with the screw holes on the display back-cover and antenna assembly.

  • Page 92: Removing The Display Cable

    Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/regulatory_compliance. Prerequisites 1. Remove the base cover. 2. Remove the fan.
  • Page 93 Removing the display cable...

  • Page 94: Replacing The Display Cable

    After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/regulatory_compliance. Procedure 1. Place the display cable and camera cable on the display back-cover and antenna assembly. 2. Route the display cable and camera cable through the routing guides on the display back-cover and antenna assembly.
  • Page 95 8. Replace the base cover. Replacing the display cable...

  • Page 96: Removing The Display Back-Cover And Antenna Assembly

    Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/regulatory_compliance. Prerequisites 1. Remove the base cover. 2. Remove the wireless card.

  • Page 97: Replacing The Display Back-Cover And Antenna Assembly

    After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/regulatory_compliance. Procedure Place the display back-cover and antenna assembly on a clean and flat surface. Post-requisites 1.

  • Page 98: Device Drivers

    Device drivers Intel Chipset Software Installation Utility In the Device Manager, check if the chipset driver is installed. Install the Intel chipset updates from www.dell.com/support. Video drivers In the Device Manager, check if the video driver is installed. Install the video driver update from www.dell.com/support.

  • Page 99: System Setup

    Entering BIOS setup program 1. Turn on (or restart) your computer. 2. During POST, when the DELL logo is displayed, watch for the F2 prompt to appear, and then press F2 immediately. NOTE: The F2 prompt indicates that the keyboard is initialized. This prompt can appear very quickly, so you must watch for it, and then press F2.

  • Page 100: System Setup Options

    The one-time boot menu displays the devices that you can boot from including the diagnostic option. The boot menu options are: • Removable Drive (if available) • STXXXX Drive (if available) NOTE: XXX denotes the SATA drive number. • Optical Drive (if available) •...
  • Page 101 General-System Information SATA-0 Displays the M.2 SATA SSD-0 device information of the computer. SATA-1 Displays the M.2 SATA SSD-1 device information of the computer. M.2 PCIe SSD-0 Displays the M.2 PCIe SSD-0 device information of the computer. M.2 PCIe SSD-1 Displays the M.2 PCIe SSD-1 device information of the computer.
  • Page 102 Table 5. System setup options—Video menu Video LCD Brightness Set the panel brightness independently for Battery and AC power. Dynamic Backlight Control Enable or disable the dynamic backlight control. Table 6. System setup options—Security menu Security Admin Password Set, change, or delete the administrator password. System Password Set, change, or delete the system password.
  • Page 103 Intel Software Guard Extensions NOTE: If enabled, the processor clock speed and core voltage are adjusted dynamically based on the processor load. C-States Control Enable or disable additional processor sleep states. Default: Enabled. Intel TurboBoost Enable or disable Intel TurboBoost mode of the processor. Default: Enabled.

  • Page 104: Clearing Cmos Settings

    Clearing BIOS (System Setup) and System passwords To clear the system or BIOS passwords, contact Dell technical support as described at www.dell.com/contactdell. NOTE: For information on how to reset Windows or application passwords, refer to the documentation accompanying Windows or your application.

  • Page 105: Troubleshooting

    4. Connect the bootable USB drive to the computer that needs the BIOS update. 5. Restart the computer and press F12 when the Dell logo is displayed on the screen. 6. Boot to the USB drive from the One Time Boot Menu.

  • Page 106: Running The Epsa Diagnostics

    Running the ePSA diagnostics 1. Turn on your computer. 2. As the computer boots, press the F12 key as the Dell logo appears. 3. On the boot menu screen, select the Diagnostics option. 4. Click the arrow at the bottom left corner.

  • Page 107: Enabling Intel Optane Memory

    Light pattern Problem description PCI or video card or chip failure Recovery image not found Recovery image found but invalid Power rail failure SBIOS flash corruption Timeout waiting on ME to reply to HECI message Camera status light: Indicates whether the camera is in use. •...

  • Page 108: Flea Power Release

    1. Turn off your computer. 2. Turn off the modem. 3. Turn off the wireless router. 4. Wait for 30 seconds. 5. Turn on the wireless router. 6. Turn on the modem. 7. Turn on your computer. Flea power release Flea power is the residual static electricity that remains on the computer even after it has been powered off and the battery has been removed.

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