Bosch WORCESTER GREENSTAR HEATSLAVE EXTERNAL 12/18 User Instructions & Customer Care Manual
External oil fired condensing combination boiler balanced flue, the boiler is for use with kerosene 28 second oil only
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8 716 113 390e
30/3/10
USER INSTRUCTIONS & CUSTOMER CARE GUIDE
EXTERNAL OIL FIRED CONDENSING COMBINATION BOILER
BALANCED FLUE
GREENSTAR HEATSLAVE EXTERNAL
12/18, 18/25, 25/32
FOR OPEN VENT AND SEALED CENTRAL HEATING SYSTEMS WITH
DOMESTIC MAINS FED HOT WATER
14:05
Page 1
THE BOILER IS FOR USE WITH
KEROSENE (28 SECOND OIL) ONLY
UK
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Table of Contents
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Summary of Contents for Bosch WORCESTER GREENSTAR HEATSLAVE EXTERNAL 12/18
- Page 1 8 716 113 390e 30/3/10 14:05 Page 1 USER INSTRUCTIONS & CUSTOMER CARE GUIDE EXTERNAL OIL FIRED CONDENSING COMBINATION BOILER BALANCED FLUE GREENSTAR HEATSLAVE EXTERNAL 12/18, 18/25, 25/32 FOR OPEN VENT AND SEALED CENTRAL HEATING SYSTEMS WITH DOMESTIC MAINS FED HOT WATER THE BOILER IS FOR USE WITH KEROSENE (28 SECOND OIL) ONLY...
- Page 2 OPERATING YOUR BOILER SERVICE: 0844 892 3000 THESE INSTRUCTIONS ARE SERVICE (EIRE) 01494 0099 APPLICABLE TO THE WORCESTER, BOSCH GROUP BOILER MODEL(S) LITERATURE: 0844 892 9800 STATED ON THE FRONT COVER OF SALES: 01905 752640 THIS MANUAL ONLY AND MUST NOT...
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Page 3: Table Of Contents
Dedicated to heating comfort Thank you for purchasing a Greenstar oil fired condensing boiler from Worcester, Bosch Group. The company prides itself on manufacturing boilers to the strictest quality control standards throughout every stage of production. Worcester, Bosch Group has led the field in innovative boiler design and performance for more than 40 years. -
Page 4: Safety Precautions
8 716 113 390e 30/3/10 14:05 Page 4 SAFETY PRECAUTIONS OIL FUMES OR LEAKS FROM THE BOILER: Extinguish any naked flames. Switch off the boiler electricity supply. Isolate the fuel supply to the boiler. Contact installer/service engineer. IMPORTANT: This boiler must only be operated by a responsible adult who has been instructed in, understands and is aware of the boiler’s operating conditions and effects. -
Page 5: Controls
8 716 113 390e 30/3/10 14:05 Page 5 CONTROLS To remove the front panel, undo the screws on each side of the base of the front panel using the tool provided (see diagram below). The panel can then be removed by pulling out at the base and then sliding down to disengage from the lid. -
Page 6: Operating The Boiler
8 716 113 390e 30/3/10 14:05 Page 6 OPERATING THE BOILER SWITCHING THE BOILER ON/OFF: To switch on the boiler; turn on the water, oil and electricity supply to the boiler. Check the mode switch is in boiler ON position with the indicator illuminated. Check the programmer/timer is correct and it is set to ON. -
Page 7: Setting The Hot Water Temperature
8 716 113 390e 30/3/10 14:05 Page 7 OPERATING THE BOILER SETTING THE HOT WATER TEMPERATURE: Turn the control clockwise to increase the water temperature. Turn the control anti-clockwise to reduce the water temperature. A high setting will give a higher hot water temperature and greater quantities of hot water. WARNING: care should be taken when washing your hands as the combination of low water flow rate and high setting of... -
Page 8: Pressure Gauge
8 716 113 390e 30/3/10 14:05 Page 8 OPERATING THE BOILER PRESSURE GAUGE: The pressure gauge indicates the boiler/heating system water pressure and has two pointers: Red (external) pointer is set manually to indicate the normal system pressure (1 to 1.5 bar for sealed systems, 0 to 0.5 bar for open vent systems). -
Page 9: Filling Loop
8 716 113 390e 30/3/10 14:05 Page 9 OPERATING THE BOILER FILLING LINK: Sealed systems only A filling link consists of two manually operated valves and a flexible pipe that allows water to be added to the system when the valves are opened. This device must only be connected when topping up the system and disconnected when not in use. -
Page 10: Fault Conditions
8 716 113 390e 30/3/10 14:05 Page 10 OPERATING THE BOILER FAULT CONDITIONS: The Boiler mode and Lockout lights can indicate some basic fault conditions. (1) Accessing Controls: Undo the screws on the bottom of the front panel using the tool provided. The panel can be removed by pulling out at the base and then sliding down to disengage from the lid. - Page 11 8 716 113 390e 30/3/10 14:05 Page 11 OPERATING THE BOILER (3) Both lights on: Boiler not firing Check the level in the oil tank. Press the reset button (A), the boiler should fire. If button (A) does not reset the burner, press the alternative burner reset (D).
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Page 12: Fault Finding
8 716 113 390e 30/3/10 14:05 Page 12 FAULT FINDING Problem Cause Remedy Desired room temperature Thermostatic radiator Increase thermostatic is not reached valve(s) set too low radiator valve setting(s) Room thermostat set too Increase room thermostat setting Temperature control for Increase CH flow CH flow on boiler set too temperature control... -
Page 13: Location & Clearances
8 716 113 390e 30/3/10 14:05 Page 13 INSTALLATION & SERVICING CLEARANCES LOCATION & CLEARANCES 600mm WARNING: External equipment operating at 230 Volts must not be serviced during adverse weather FRONT conditions. Do not use pressure washers or steam 600mm cleaners on this boiler or cabinet. -
Page 14: Maintaining Your Boiler
OFTEC engineer or other suitably qualified person. If you would like to know more about servicing options from Worcester, Bosch Group, please visit worcester-bosch.co.uk. Please tick the appropriate box on your warranty registration card for further details of the Worcester, Bosch Group Service Contract . -
Page 15: Servicing
8 716 113 390e 30/3/10 14:05 Page 15 SERVICING SERVICING: You must have the boiler regularly serviced by a competent, qualified OFTEC registered engineer using approved spares, to help maintain the economy, safety and reliability of the boiler. The boiler should be serviced once each year after installation unless the installation conditions and usage demand more frequent services. -
Page 16: General Notes
8 716 113 390e 30/3/10 14:05 Page 16 GENERAL NOTES To get the best from your boiler. please read these instructions carefully. SEALED HEATING SYSTEMS Where the boiler is fitted to a sealed heating system your installer will inform you of the minimum and maximum pressure which must be indicated on the pressure gauge. -
Page 17: Tips On Energy Saving
8 716 113 390e 30/3/10 14:05 Page 17 TIPS ON ENERGY SAVING Room thermostats: Reducing the setting of the room thermostat by 1°C can reduce fuel consumption by up to 10%. New control systems: Upgrade your heating control system with the latest equipment available. The minimum level of control for a heating system is a programmer, interlocking room thermostat and thermostatic radiator valves. -
Page 18: Fault Or Breakdown
OR The cause of breakdown is misuse or with other parts of your plumbing/heating system, or with equipment not supplied by Bosch Thermotechnology Ltd. NOTE: NO BOILER FAULT IS FOUND ON OVER 30% OF ALL SERVICE CALL OUTS. -
Page 19: Your Guarantee And Registration
This guarantee applies only to equipment purchased and installed in mainland UK. This guarantee is given in addition to all your normal statutory rights. Worcester, Bosch Group is a brand name of Bosch Thermotechnology Ltd. GREENSTAR HEATSLAVE EXTERNAL 12/18 - 18/25 - 25/32 YOUR GUARANTEE... -
Page 20: Dedicated To Heating Comfort
(see page 6) Dedicated to heating comfort Worcester, Bosch Group Cotswold Way, Warndon, Worcester WR4 9SW. Tel. 0844 892 9900 Fax. 01905 754619 www.worcester-bosch.co.uk Worcester, Bosch Group is a brand name of Bosch Thermotechnology Ltd. 8 716 113 390e (03.2010)