Page 1 Design and specifications are subject to change without notice. This manual includes descriptions for all models/countries/regions. Descriptions for features not supported in some models/countries/regions are also included. Go to page top F-232-100-17(1) Copyright 2022 Sony Corporation index.html[3/4/2022 1:58:22 PM]...
Page 2 Help Guide | Using the Help Guide Help Guide Search Getting Started > > Index/Other Using the Help Guide Print Useful features Using the Help Guide Watching TV This Help Guide explains how to use this TV. You can also refer to the Using the TV with Other Devices Setup Guide for descriptions about TV installation, and the Reference Connecting to a Network...
Page 3 Help Guide | Using the Help Guide the Help Guide, refer to the Reference Guide or the Sony website. This Help Guide is written for all regions/countries. Some descriptions contained in this Help Guide do not apply to some regions and countries.
Page 4 Using the TV with Other Devices your voice Connecting to a Network Enjoying preferred apps Settings Enjoying safe apps and video streaming Troubleshooting services (Security & Restrictions) Index/Other > Useful features Go to page top F-232-100-17(1) Copyright 2022 Sony Corporation 01-11.html[3/4/2022 1:58:26 PM]...
Page 5 Help Guide | Settings Help Guide Search Getting Started > Settings Print Useful features Settings Watching TV The menus displayed in the TV settings vary depending on your Using the TV with Other Devices model/region/country. Connecting to a Network Using the Quick Settings Settings Channels &...
Page 6 Help Guide | Settings Remotes & Accessories Remote control and Bluetooth settings. Help & Feedback Provides help from Sony and Google. Timers & Clock Timer, Sleep timer, Alarm, Clock display, etc. > Settings Go to page top F-232-100-17(1) Copyright 2022 Sony Corporation...
Page 7 Help Guide Television Getting Started [1] Remote control [2] Upper buttons on the remote control [3] Middle buttons on the remote control [4] Lower buttons on the remote control [5] Connecting terminal [6] How the LEDs light up [7] Home menu [8] Selecting inputs [9] Performing acoustic auto calibration [10] Accessibility features [11]...
Page 8 Help Guide “Sound” advanced settings [28] Using the TV with Other Devices [29] USB devices [30] Playing content stored on a USB device [31] Information about USB devices used for storing photos and music [32] Supported files and formats [33] Photos [34] Music [35] Videos [36]...
Page 9 Help Guide BRAVIA Sync-compatible devices [62] BRAVIA Sync overview [63] Using features available for BRAVIA Sync-compatible devices [64] Adjusting BRAVIA Sync settings [65] Viewing pictures in 4K from compatible devices [66] Viewing pictures in 4K resolution [67] Settings for viewing pictures through HDMI input with higher quality [68] BRAVIA Connectivity Guide [69] Connecting to a Network [70] Connecting to a network [71]...
Page 10 Help Guide Start here [94] Self diagnostics [95] Software updates [96] If a full reset (restart) of the TV is required [97] Frequently Asked Questions for Troubleshooting [98] Picture (quality)/screen [99] No color/Dark picture/Color is not correct/Picture is too bright. [100] Distorted picture./The screen flickers.
Page 11 Help Guide The TV cannot connect to the Internet/Network. [123] You can connect to the Internet, but not to certain apps and services. [124] Remote control/accessories [125] The remote control does not operate. [126] You want to disable the remote control backlight. (only remote controls that feature backlight) [127] Power [128] The TV cannot be turned off using the remote control.
Page 12 Help Guide Remote control This section explains the remote control buttons in three separate blocks. Connecting terminal How the LEDs light up Home menu Selecting inputs Performing acoustic auto calibration Accessibility features [2] Getting Started Remote control Upper buttons on the remote control Middle buttons on the remote control Lower buttons on the remote control [3] Remote control | Remote control...
Page 13 Help Guide menu. When an Interactive Application service is available, press to exit from the service. YouTube™ Access the “YouTube™” online service. Disney+ Access the “Disney+” online service. NETFLIX Access the “NETFLIX” online service. Prime Video Access the “Prime Video” online service. Related topics Middle buttons on the remote control Lower buttons on the remote control...
Page 14 Help Guide Color buttons Execute corresponding function at that time. GUIDE Display the digital program guide of TV or Cable/Satellite box. For details, refer to Using the program guide page. Display the DVR's list of recorded programs after setting [Cable/Satellite box setup]. APPS Display a list of installed apps.
Page 15 Help Guide menu page. Related topics Upper buttons on the remote control Lower buttons on the remote control [5] Remote control | Remote control Lower buttons on the remote control The included remote control, as well as the layout of the buttons and the button names, vary depending on your model/country/region.
Page 16 Help Guide HELP Display the Help menu. Help Guide can be accessed from here. (Fast rewind) / (Play) / (Fast forward) / (Pause) / (Stop) Operate media contents on the TV and connected BRAVIA Sync-compatible device. Record the current program with the DVR after setting [Cable/Satellite box setup].
Page 17 Help Guide Display information about the channel/program/input you are viewing. Related topics Upper buttons on the remote control Middle buttons on the remote control [6] Getting Started Connecting terminal The types and shapes of connectors available vary depending on your TV. For the location of the connectors, refer to the Setup Guide (printed manual).
Page 18 Help Guide (Headphone) Connects to the headphone jack to listen to sound from the TV. Supports 3- pole stereo mini jack only. Note You cannot output sound from both the headphone and the TV speakers at the same time. HDMI IN Connects to the HDMI device.
Page 19 Help Guide When connecting an audio system not compatible with ARC using an HDMI cable, you need to connect an optical audio cable to the DIGITAL AUDIO OUT (OPTICAL) to output digital sound. (Cable/Antenna input) Connects to Cable/Antenna/External Box. Note When connecting the cable to the Cable/Antenna input, finger tighten only, over tightening the connection can damage the TV.
Page 20 Help Guide CENTER SPEAKER IN input, you will need to perform the following steps to prevent noise from the speakers. Press the (Quick Settings) button on the remote control, and disable [TV center speaker mode] in [Settings] — [Display & Sound] —...
Page 21 Help Guide control, or when updating the software using a USB storage device. When ["Ok Google" detection] is enabled, it turns “on” in amber. (only TVs with a built-in MIC ) The built-in MIC may not be available depending on your region/model/language. When the Built-in MIC switch is on, it turns “on”...
Page 22 Help Guide Setting up a Google Account and enjoying the TV If you connect the TV to the Internet and setup a Google Account, you can install desired apps on the TV and enjoy Internet videos and use your voice to search for content. Enjoying the TV without setting up a Google Account Even if you do not setup a Google Account, you can watch TV broadcasts and/or view content from devices connected to the TV such as a Blu-ray player.
Page 23 Help Guide Specifications may be subject to change without notice. For other information, see “Frequently Asked Questions” on the Sony Support Site. Frequently Asked Questions for Troubleshooting [9] Getting Started Selecting inputs To use devices (such as a Blu-ray/DVD player or USB flash drive) connected to the TV, or to watch TV after such use, you will need to switch the input.
Page 24 Help Guide (Enter) button on the remote control. You can switch to TV broadcasting by simply pressing the TV button on the remote control. [10] Getting Started Performing acoustic auto calibration You can correct the audio to the best acoustics for your viewing environment by using the remote control microphone to measure a test sound from the TV.
Page 25 Help Guide [Settings] — [Display & Sound] — [Sound] — [Acoustic auto calibration] — [Calibration setup] Measure by following the on-screen instructions. The acoustics will be corrected automatically based on the measurement results of your watching environment. Hint Acoustic auto calibration may fail in the following cases. If the remote control is moved during measurement If there are sounds other than the test sound (such as noise) during measurement [11] Getting Started...
Page 26 If you select [Accessibility tutorial] in [Accessibility], you can learn about user accessibility features supported by the TV. (This feature may not be available depending on your model.) To use text-to-speech with the Help Guide, view the Help Guide from the Sony support website using a computer or smartphone.
Page 27 Help Guide LED on the remote control will light up. Speak into the microphone while pressing and holding the Google Assistant button. Speech examples may be displayed depending on your model. Search results are displayed when you speak into the microphone. Hint If you press the Google Assistant or MIC button on the remote control and say “Voice hints”, information about how to speak and available voice commands will be displayed.
Page 28 Using the built-in MIC on the TV (only TVs with a built-in MIC) The built-in MIC on the TV may not be available depending on your region/country/language. For details about languages that support the built-in MIC on the TV feature, refer to the following Sony support website. https://www.sony.net/tv-hf/us/ Hint The URL is subject to change without notice.
Page 29 Help Guide available. To use the built-in MIC, enable the following setting. Turn on the built-in MIC switch on the TV. For the location of the built-in MIC switch on the TV, refer to the Reference Guide. Note An Internet connection is required to use the built-in MIC on the TV. After turning on the built-in MIC switch on the TV, you need to press the Google Assistant/MIC button on the remote control to complete the setup, depending on your model/country/region.
Page 30 Help Guide Installing apps You can install apps to the TV, just like you do with smartphones and tablets. Note You can only install apps that are compatible with TVs. They may differ from apps for smartphones/tablets. An Internet connection and Google Account are required to install apps. Hint If you do not have a Google Account or want to create a shared account, create a new account by accessing the following website.
Page 31 Help Guide About paid apps There are free apps and paid apps. To purchase a paid app, a prepaid Google Play gift card code or credit card information is required. You can purchase a Google Play gift card from various retailers. To delete an app Press the (Quick Settings) button on the remote control, select [Settings] —...
Page 32 Help Guide To restrict apps (password lock feature) Set to restrict children from using apps such as internet browsers. Restrictions are set in [Parental controls]. If this is set, you will be required to input the PIN when starting an app. Press the (Quick Settings) button on the remote control, and select the following in order.
Page 33 Help Guide Other separate restrictions may be available depending on the app. For details, refer to the app’s Help. To restrict usage time of the TV Set to restrict the time in which children use the TV. Press the (Quick Settings) button on the remote control, and select the following in order.
Page 34 Help Guide You can quickly find your preferred programs. (This function is available only for digital broadcasts and depends on your region/country/settings.) Press the GUIDE/ (Guide) button to display the digital program guide. Select a program to watch. The details of the program are displayed. Select [View] to watch the program.
Page 35 Help Guide The displayed screen and menus may vary depending on what you are watching and your model/country/region. Press the TV button while watching a TV broadcast. The TV menu is displayed at the bottom of the screen. Move the focus left or right and select the program you want to watch. If you move the focus down and select [TV control] or [Remote control], options available while you are watching will be displayed.
Page 36 Help Guide Ginga models have [Channel setup & Ginga] in [Settings] — [Channels & Inputs] — [Channels]. Ginga (also known as DTVi) Interactivity provides extended programming content information such as sports statistics, soap opera chapters and characters, publicity, merchandising, weather information and news, through high-quality digital text and graphics, along with advanced options.
Page 37 Help Guide Adjusting the picture quality Adjusting the sound quality “Sound” advanced settings [26] Changing the picture and sound quality to your preferences | Changing the picture and sound quality to your preferences Adjusting the picture quality You can configure various settings related to the TV display such as color and brightness for picture quality, or screen size.
Page 38 Help Guide Auto picture mode Automatically selects the picture mode based on the content being viewed. Note Depending on the output device or signal, it may not be recognized in Auto picture mode, and the picture mode will not change. In such a case, manually change the picture quality from [Picture mode].
Page 39 Help Guide You can set the following. HDR mode Picture that is suitable for a High Dynamic Range signal. HDMI video range Select the signal range for HDMI input. Color space Change the color reproduction range. Adv. color adjustment You can set the following. Adv.
Page 40 Help Guide [27] Changing the picture and sound quality to your preferences | Changing the picture and sound quality to your preferences Adjusting the sound quality You can configure various settings related to the TV’s sound such as sound quality and sound mode. Note The actual display may vary or some settings may not be available depending on your model/country/region, TV settings, and the connected device.
Page 41 Help Guide Balance Adjust the speaker balance. TV position Output sound from the TV speakers according to the position of the TV. Acoustic auto calibration Adjust audio output based on your viewing environment. For details, refer to Performing acoustic auto calibration. Reset Return all sound settings to factory default settings.
Page 42 Help Guide Digital audio out volume Applied for PCM only. The volume levels between PCM and compressed audio will differ. Dolby Digital Plus output Select output for Dolby Digital Plus for audio systems supporting Dolby Digital Plus and ARC. If you use ARC and optical audio out, select [Dolby Digital].
Page 43 Help Guide Surround Virtually reproduce realistic surround sound. Surround effect Adjust the surround sound effect. Equalizer Adjust sound based on different frequencies. Voice Zoom Emphasize voice. Dialog enhancer Emphasize voice when [Sound mode] is set to [Dolby Audio]. [Volume level] Setting Description Volume offset...
Page 44 Help Guide BRAVIA Sync-compatible devices Viewing pictures in 4K from compatible devices BRAVIA Connectivity Guide [30] Using the TV with Other Devices USB devices Playing content stored on a USB device Information about USB devices used for storing photos and music Supported files and formats [31] USB devices | USB devices Playing content stored on a USB device...
Page 45 The USB ports on the TV support FAT16, FAT32, exFAT, and NTFS file systems. When connecting a Sony digital still camera to the TV with a USB cable, USB connection settings on your camera need to be set to “Auto” or “Mass Storage” mode.
Page 46 It may take a while to display a photo, depending on the file and/or settings. In no event shall Sony be liable for recording failure or any damage or loss of recorded contents caused or associated with the TV’s malfunction, the USB device’s malfunction, or any other problem.
Page 47 Help Guide Other supported files and formats Music Videos Audio sampling rates (for videos) External subtitles [35] Supported files and formats | Supported files and formats | Supported files and formats Music Use case : USB / Home Network Extension: *.mp4 / *.m4a Description Sampling Rate AAC-LC...
Page 48 Help Guide Extension: *.ogg Description Sampling Rate Vorbis 8k / 11.025k / 16k / 22.05k / 32k / 44.1k / 48k Other Description Sampling Rate LPCM 32k / 44.1k / 48k Extension: *.mp3 Description Sampling Rate MP1L1 / MP1L2 / MP1L3 / MP2L1 / MP2L2 32k / 44.1k / 48k MP2L3 16k / 22.05k / 24k...
Page 49 Help Guide The use case of LPCM is Home Network only. The use case of WAV is 2ch only. Other supported files and formats Photos Videos Audio sampling rates (for videos) External subtitles [36] Supported files and formats | Supported files and formats | Supported files and formats Videos Use case : USB / Home Network MPEG1 (*.mpg / *.mpe / *.mpeg)
Page 50 Help Guide Video Codec (Profile@Level) MPEG2 MP@HL, MP@H14L, MP@ML Audio Codec MPEG1L1 / MPEG1L2 / AAC-LC / HE-AAC v1 / HE-AAC v2 / AC3 / E-AC3 Max. / Min. Resolution 1920x1080 / QCIF (176x144) Max. Frame Rate 1920x1080@30fps / 1280x720@60fps Extension : *.m2ts / *.mts Subtitle Type : External Video Codec (Profile@Level)
Page 51 Help Guide avi (*.avi) Subtitle Type : External Video Codec (Profile@Level) Xvid Audio Codec MPEG1L1 / MPEG1L2 / MPEG1L3 / AC3 / E-AC3 Max. / Min. Resolution 1920x1080 / QCIF (176x144) Max. Frame Rate 1920x1080@30fps / 1280x720@60fps Video Codec (Profile@Level) Motion JPEG Audio Codec μ-LAW / PCM (U8) / PCM (S16LE)
Page 52 Help Guide Video Codec (Profile@Level) MPEG4 SP@L6, ASP@L5, ACEP@L4 Audio Codec DTS core / AC3 / AAC-LC / E-AC3 / HE-AAC v1 / HE-AAC v2 / MPEG1L1 / MPEG1L2 / Vorbis Max. / Min. Resolution 1920x1080 / QCIF (176x144) Max. Frame Rate 1920x1080@30fps / 1280x720@60fps Video Codec (Profile@Level) Audio Codec...
Page 53 Help Guide Max. / Min. Resolution 1920x1080 / QCIF (176x144) Max. Frame Rate 1920x1080@60fps MOV (*.mov) Subtitle Type : External Video Codec (Profile@Level) AVC / H.264 BP@L3, MP@L4.2, HP@L4.2 Audio Codec AAC-LC / HE-AAC v1 / HE-AAC v2 / AC3 / E-AC3 / MPEG1L1 / MPEG1L2 / μ- LAW / PCM (U8) / PCM (S16BE) / PCM (S16LE) Max.
Page 54 Help Guide Other supported files and formats Photos Music Audio sampling rates (for videos) External subtitles [37] Supported files and formats | Supported files and formats | Supported files and formats Audio sampling rates (for videos) Audio Codec Sampling Rate LPCM 44.1k / 48k MPEG1L1 / MPEG1L2...
Page 55 Help Guide Videos External subtitles [38] Supported files and formats | Supported files and formats | Supported files and formats External subtitles Use case : USB File Format Extension SubStation Alpha *.ass / *.ssa SubRip *.srt Other supported files and formats Photos Music Videos...
Page 56 Help Guide Hint You can also connect a cable/satellite box in the same way as a Blu-ray/DVD player. HDMI connection For optimum picture quality, we recommend connecting your player to the TV using an HDMI cable. If your Blu-ray/DVD player has an HDMI jack (socket), connect it using an HDMI cable. Blu-ray/DVD player (same as connecting a cable/satellite box) HDMI cable (not supplied) ™...
Page 57 Help Guide RCA Cable (not supplied) Whether the Analog Extension cable is supplied depends on your model/region/country. Cable that connects to the video input jack The 3.5 mm jack of the Analog Extension Cable has 4 poles. 3.5 mm Left for Audio signal. Video signal.
Page 58 Help Guide Hint If you connect a BRAVIA Sync-compatible device with an HDMI connection, you can operate it by simply using the TV’s remote control. To operate the BRAVIA Sync device from the TV screen. Press the INPUT or (Input) button on the remote control while watching content from the HDMI input, press the (Up) button on the remote control, and select [Control menu].
Page 59 Help Guide Performing [Cable/Satellite box control setup] in [Cable/Satellite box setup] allows you to control a cable/satellite box using the TV’s remote control. Press the (Quick Settings) button on the remote control, then select [Settings] — [Channels & Inputs] — [External inputs] — [Cable/Satellite box setup] — [Cable/Satellite box control setup].
Page 60 Help Guide Select the (cast) icon in the app. Select the TV as the cast destination. The screen of the mobile device is displayed on the TV. Note An Internet connection is required to use Chromecast built-in. Using AirPlay This TV supports AirPlay 2. Make sure your Apple device is connected to the same network as your TV.
Page 61 Help Guide countries. Related topics Connecting to a network using a LAN cable Using Wi-Fi to connect the TV to the Internet/Network [46] Using the TV with Other Devices Computers, cameras, and camcorders Connecting a computer and viewing stored content Connecting a camera or camcorder and viewing stored content Computer video signal specifications [47] Computers, cameras, and camcorders | Computers, cameras, and camcorders...
Page 62 To connect a camera or camcorder Connect your Sony digital still camera or camcorder using an HDMI cable. Use a cable that has an HDMI mini jack (socket) for the digital still camera/camcorder end, and a standard HDMI jack (socket) for the TV end.
Page 63 Help Guide HDMI cable (not supplied) ™ Be sure to use an authorized Premium High Speed HDMI Cable(s) bearing the HDMI logo. To view content stored on a digital still camera/camcorder After connecting the digital still camera/camcorder, turn it on. Press the INPUT or (Input) button repeatedly to select the connected digital still camera/camcorder.
Page 64 Help Guide 1920 x 1080, 67.5 kHz/60 Hz 3840 x 2160, 67.5 kHz/30 Hz 3840 x 2160, 135.0 kHz/60 Hz (8 bits) 1920 x 1080 timing, when applied to the HDMI input, will be treated as a video timing and not computer timing.
Page 65 Help Guide For connection methods, refer to the Connecting an audio system page. Note Refer to the instruction manual of the device to be connected. Connection using an HDMI cable This TV supports Audio Return Channel (ARC) or Enhanced Audio Return Channel (eARC). You can use an HDMI cable to output audio from audio systems that support ARC and eARC.
Page 66 Help Guide AV receiver or sound bar HDMI cable (not supplied) ™ We recommend authorized Premium High Speed HDMI Cable(s) bearing the HDMI logo. Adjusting an audio system Note For ARC connections, voice recognition performance may degrade (only TVs with a built-in MIC).
Page 67 Help Guide HDMI cable with Ethernet (not supplied) ™ We recommend authorized Premium High Speed HDMI Cable(s) bearing the HDMI logo. Press the (Quick Settings) button on the remote control, then select [Settings] — [Display & Sound] — [Audio output] — [eARC mode] — [Auto]. Select [Speakers] —...
Page 68 Help Guide Hint For more information, please visit the Sony support website. Support Site Related topics No sound but good picture. No audio or low audio with a home theater system. [53] Audio system (such as an AV receiver or sound bar) | Audio system (such as an AV receiver or...
Page 69 Help Guide Hint If a specific audio system is connected with an HDMI cable, you can adjust the output timing of the picture and sound. Adjusting the AV sync setting For details about supported models, refer to the support site. Support Site Related topics BRAVIA Sync-compatible devices...
Page 70 Help Guide Press the (Quick Settings) button on the remote control, change [Settings] — [Display & Sound] — [Audio output] — [Speakers] to [Audio system]. Connecting an AV receiver with a speaker cable Connect the TV and AV receiver with a speaker cable. AV receiver Speaker cable (not supplied) Use a speaker cable (not supplied) to connect the AV receiver to the CENTER SPEAKER IN terminal...
Page 71 Help Guide *Strip about 10 mm (13/32 inches) of insulation from the speaker cable at each end. Note To prevent the wires of the speaker cable from touching each other, make sure not to strip too much of the speaker cable. Connect the speaker cable properly so that the polarities (+/-) between the TV and AV receiver match.
Page 72 Help Guide Related topics Connecting an audio system [55] Audio system (such as an AV receiver or sound bar) | Audio system (such as an AV receiver or sound bar) Pass-through audio formats supported with eARC Confirm that you can pass-through the following audio formats. 7.1 channel linear PCM: 32/44.1/48 kHz 16 bits Dolby Digital Dolby Digital Plus...
Page 73 Help Guide Video game console HDMI cable (sold separately) Hint ™ A Premium High Speed HDMI Cable(s) is fine for general purposes, but if you will connect a video game console that supports 4K 120Hz, use the HDMI cable included with the game ™...
Page 74 Experiencing 3D surround with a neckband speaker or headphones (BRAVIA XR models only) If you connect the transmitter to the TV, you can use a neckband speaker or Sony brand headphones to experience 3D surround (spatial sound). For details, refer to the URL below.
Page 75 Help Guide Supported Bluetooth profiles [59] Bluetooth devices | Bluetooth devices Connecting a Bluetooth device To pair the TV with a Bluetooth device Only for Bluetooth A2DP-supported models that can use Bluetooth audio devices such as headphones or speakers. Bluetooth A2DP-supported models that support Bluetooth audio devices have [A/V sync] in [Settings] —...
Page 76 Help Guide Operation cuts out, or a device does not work. You want to output sound from the headphones/Bluetooth audio device and audio system/TV speakers at the same time. [60] Bluetooth devices | Bluetooth devices Adjusting the AV sync setting If a Bluetooth audio device is connected, there may be a delay between the picture and sound due to the properties of Bluetooth.
Page 77 Help Guide response time, we do not recommend you use a Bluetooth device and recommend that you use the TV speakers or a sound bar with a wired (HDMI cable/digital optical cable) connection instead. [61] Bluetooth devices | Bluetooth devices Supported Bluetooth profiles The TV supports the following profiles: HID (Human Interface Device Profile)
Page 78 Help Guide Related topics Using features available for BRAVIA Sync-compatible devices Adjusting BRAVIA Sync settings [64] BRAVIA Sync-compatible devices | BRAVIA Sync-compatible devices Using features available for BRAVIA Sync- compatible devices To operate BRAVIA Sync-compatible devices from the TV, use the INPUT or (Input) button on the remote control to select the device you want to operate.
Page 79 Sync settings] — [BRAVIA Sync control]. Activate BRAVIA Sync on the connected device. When a specific Sony BRAVIA Sync-compatible device is connected and powered on and [BRAVIA Sync control] is enabled, BRAVIA Sync is automatically activated on that device. For details, refer to the instruction manual of the connected device.
Page 80 Help Guide Available options are shown below. (Options vary depending on your model/region/country.) [Device auto power off] If disabled, the connected device does not turn off automatically when the TV is turned off. [TV auto power on] If disabled, the TV does not turn on automatically when the connected device is turned on. [BRAVIA Sync device list] Displays the BRAVIA Sync device list.
Page 81 Help Guide Digital still camera Camcorder USB device Network device To view pictures stored on a USB device or network device in 4K resolution Connect the USB device or network device to the TV. Press the HOME/ (HOME) button, and select Apps from the Home menu, then select [Media Player].
Page 82 Help Guide quality. For information about Enhanced format or changing the settings, refer to the Settings for viewing pictures through HDMI input with higher quality page. Note A 3D picture cannot be displayed. If you change the picture by pressing the (Left) / (Right) buttons, it may take a moment for the picture to be displayed.
Page 83 Related topics Viewing pictures in 4K resolution [69] Using the TV with Other Devices BRAVIA Connectivity Guide Descriptions about connecting devices to the TV are also available on the Sony support website. Refer to it as necessary. https://www.sony.net/tv_connectivity_guide/ [70] Connecting to a Network...
Page 84 Help Guide Connecting to a network Connecting to a network using a LAN cable Connecting to a network using a wireless connection [72] Connecting to a network | Connecting to a network Connecting to a network using a LAN cable Connecting to a network using a LAN cable A wired LAN connection allows you to access the Internet and your home network.
Page 85 Help Guide Contact your service provider or network administrator to confirm your network includes router functionality. The network-related settings that are required may vary depending on the Internet service provider or router. For details, refer to the instruction manuals provided by the Internet service provider or those supplied with the router.
Page 86 Help Guide Computer Wireless router Modem Internet Set up your wireless router. For details, refer to the instruction manual of your wireless router, or contact the person who set up the network (network administrator). Press the (Quick Settings) button on the remote control, then select [Settings] — [Network &...
Page 87 Help Guide Contact your service provider or network administrator to confirm your network includes router functionality. The network-related settings that are required may vary depending on the Internet service provider or router. For details, refer to the instruction manuals provided by the Internet service provider or those supplied with the router.
Page 88 Help Guide Press the (Quick Settings) button on the remote control, then select [Settings] — [Network & Internet] — [Wi‑Fi Direct] — [Wi‑Fi Direct settings]. Select the TV name displayed on the TV screen with the Wi-Fi Direct device. If the device does not support Wi-Fi Direct, select the [Show Network (SSID)/Password]. Operate the Wi-Fi Direct/Wi-Fi device to connect with the TV.
Page 89 Help Guide To deregister a device, select the device in the list to delete, then press the (Enter) button. Then, select [Yes] on the confirmation screen. To deregister all devices, select [Delete all] in the list, then [Yes] in the confirmation display. [76] Connecting to a Network Home network features Adjusting home network settings...
Page 90 Help Guide To use the remote device Press the (Quick Settings) button on the remote control, then select [Settings] — [Network & Internet] — [Remote device settings] — the desired option. [Control remotely] Enable operation of the TV from a registered device. [Deregister remote device] Deregister a device to disable operation of the TV from that device.
Page 91 Help Guide To check the supported file formats Supported files and formats Note Depending on the file, playback may not be possible even when using the supported formats. Related topics Adjusting home network settings [79] Home network features | Home network features Playing content from a media server You can play photo/music/video files in a controller (e.g., digital still camera) on the TV screen by operating the controller directly, if you connect the TV to a home network via a router.
Page 92 Help Guide [80] Connecting to a Network Viewing Internet content You can use video streaming services such as YouTube™ and Netflix to watch Internet content. The available services vary depending on your country and region. You can launch these services by selecting their apps in the Home Menu.
Page 93 System Date & Time, Language, Sound, Accessibility, Parental controlsand LED indicator, etc. Remotes & Accessories Remote control and Bluetooth settings. Help & Feedback Provides help from Sony and Google. Timers & Clock Timer, Sleep timer, Alarm, Clock display, etc. [82] Settings...
Page 94 Help Guide Move the focus left or right, and select (Edit). Select the desired setting. Select [Close]. Hint To change the order or hide a displayed item, press and hold the (Enter) button on the remote control with that item highlighted, and [Move] and [Hide] will be displayed. If you select [Move], use (Left) / (Right) on the remote control to move the item to the desired position,...
Page 95 Help Guide [Preferences (Channels)] — [EWBS Auto-On] to change the settings. Note The power consumption will increase if [On] is set. The availability of this function depends on your region/country. [External inputs] Configures the settings of the external inputs and BRAVIA Sync. For details about BRAVIA Sync, refer to BRAVIA Sync-compatible devices.
Page 96 Help Guide Use when setting [Pixel shift] or manually performing [Panel refresh]. For details, refer to OLED panel (only models equipped with an OLED panel). [85] Settings Network & Internet Configures settings for such things as wireless LANs, wired LANs, and home networks. Related topics Connecting to a Network [86] Settings...
Page 97 Help Guide [88] Settings Apps Allows you to configure or uninstall apps, or clear the cache. Related topics Installing apps [89] Settings System Press the (Quick Settings) button on the remote control, then select [Settings] — [System] — the desired option. Note Depending on the settings of the TV, some options may not be displayed or available.
Page 98 Help Guide [Storage] Changes the settings related to data storage. [Ambient mode] Configures what is displayed on the screen when the TV is not operated after a certain amount of time while displaying content other than broadcasts and videos. [Power & Energy] Configures the settings related to saving energy and the startup TV screen.
Page 99 Related topics Bluetooth devices Remote control Using the remote control microphone [91] Settings Help & Feedback Help from Sony can be displayed here. If a Google Account is set on the TV, you can also give Google feedback. print.html[3/4/2022 1:58:33 PM]...
Page 100 Help Guide [92] Settings Timers & Clock In Timers & Clock, you can set the Timer, Sleep timer, Alarm, and Clock display. Adding Timers & Clock to the input selection screen Press the INPUT or (Input) button. Available devices and apps are displayed at the bottom of the screen. Press the (Right) button on the remote control and select (Edit).
Page 101 Help Guide Related topics Selecting inputs [93] Troubleshooting Start here Experiencing trouble? Start here. Picture (quality)/screen Keyboard Broadcast reception Sound Network (Internet/home)/apps Remote control/accessories Power Connected devices [94] Troubleshooting Start here Self diagnostics Software updates If a full reset (restart) of the TV is required Frequently Asked Questions for Troubleshooting [95] Start here | Start here Self diagnostics...
Page 102 [96] Start here | Start here Software updates Sony will provide software updates from time to time in order to enhance functionality and provide users with the latest TV experience. The easiest way to receive software updates is via an internet connection to the TV.
Page 103 If you do not have a network connection, you can also update the software by using a USB storage device. Use your computer to download the latest software from the Sony support website onto a USB storage device. Insert the USB storage device to a USB port on the TV and the software update will start automatically.
Page 104 Help Guide Unplug the AC power cord (mains lead). If the problem persists after step 1, unplug the TV power cord (mains lead) from the electrical outlet. Then press the power button on the TV, and release it. Wait for 2 minutes, and plug the power cord (mains lead) back into the electrical outlet.
Page 105 Help Guide http://www.sony.net/androidtv-faq/ [99] Troubleshooting Picture (quality)/screen No color/Dark picture/Color is not correct/Picture is too bright. Distorted picture./The screen flickers. High resolution HDR pictures are not displayed. OLED panel (only models equipped with an OLED panel) [100] Picture (quality)/screen | Picture (quality)/screen No color/Dark picture/Color is not correct/Picture is too bright.
Page 106 Help Guide [101] Picture (quality)/screen | Picture (quality)/screen Distorted picture./The screen flickers. Check the connection and position of the antenna and peripheral devices Check the antenna/cable connection. Keep the antenna/cable away from other connecting cables. When installing an optional device, leave some space between the device and the TV. Make sure that the antenna is connected using a high quality 75-ohm coaxial cable.
Page 107 Help Guide panel) The screen becomes darker after a certain period of time. (only models equipped with an OLED panel) The message [Panel refresh did not finish] is displayed. (only models equipped with an OLED panel) You are concerned about an image retention. (only models equipped with an OLED panel) A white line, or a red, green, or blue line appears on the screen.
Page 108 Help Guide You are concerned about an image retention. (only models equipped with an OLED panel) If the same image is displayed repeatedly or for long periods of time, image retention may occur. This issue is not a malfunction. The TV has two functions, [Pixel shift] and [Panel refresh], that are designed to reduce image retention. You can perform a [Panel refresh] when necessary.
Page 109 Help Guide Depending on your model, a panel refresh may take up to an hour to complete. In the following cases, the panel refresh will not finish and a message will be displayed. The room temperature is outside the range of 10°C (50°F) and 40°C (104°F) during a panel refresh (only for some models).
Page 110 Help Guide Hint For more information, please visit the Sony support website. Support Site Related topics Using Wi-Fi to connect the TV to the Internet/Network Connecting to a network using a LAN cable [111] Broadcast reception | Broadcast reception You cannot view digital channels.
Page 111 Help Guide Related topics You cannot view digital channels. [113] Troubleshooting Sound No sound but good picture. No audio or low audio with a home theater system. You want to output sound from the headphones/Bluetooth audio device and audio system/TV speakers at the same time.
Page 112 Help Guide [115] Sound | Sound No audio or low audio with a home theater system. Press the (Quick Settings) button on the remote control, then select [Settings] — [Display & Sound] — [Audio output] — [Speakers] — [Audio system]. If the audio system is not compatible with Dolby Digital or DTS, set [Settings] —...
Page 113 Help Guide Connecting the TV and audio system using a digital optical cable Setting [Digital audio out] to [PCM] For details about digital optical cable connections, refer to the Connecting an audio system page. [117] Sound | Sound You are concerned about a delay between the picture and sound.
Page 114 Help Guide Stop watching the HDMI input device. Set [eARC mode] to [Off]. Press the (Quick Settings) button on the remote control, then select [Settings] — [Display & Sound] — [Audio output] — [eARC mode] — [Off]. Set [Pass through mode] to [Off]. Press the (Quick Settings) button on the remote control, then select [Settings] —...
Page 115 Help Guide [121] Sound | Sound The TV's built-in MIC picks up sound from the surroundings (only TVs with a built-in MIC). Change the sensitivity of the TV's built-in MIC to [Medium] or [Low]. Press the (Quick Settings) button on the remote control, and select the following in order. [Settings] —...
Page 116 Hint The solution varies depending on the network status check. For solutions based on each issue, see “Frequently Asked Questions” on the Sony Support Site. Note If the LAN cable is connected to an active server and the TV has acquired an IP address, check your server’s connections and configurations.
Page 117 Help Guide Try using apps later. The app content provider’s server may be out of service. Hint For more information, please visit the Sony support website. Support Site Related topics Connecting to a network using a LAN cable Using Wi-Fi to connect the TV to the Internet/Network...
Page 118 Help Guide ones. Sliding type Push-release type Note Remote controls with a MIC button or Google Assistant button are connected to the TV using Bluetooth. Radio interference may occur in the following situations and cause issues such as poor operation of microphone or remote control because Bluetooth radio waves use the same frequency as radio waves emitted from microwaves and wireless LANs (IEEE802.11b/g/n).
Page 119 [Connect a new remote] — follow the on-screen instructions to reconnect the remote control. If you cannot operate the TV with the supplied remote control, select the above in order until [Connect a new remote] using another Sony TV's remote control, and then try connecting again with the supplied remote control.
Page 120 Help Guide You want to disable the remote control backlight. (only remote controls that feature backlight) You can turn off the remote control backlight. Press and hold the VOL or (Volume) - button and HOME/ (HOME) button on the remote control at the same time for 2 seconds. Release when the MIC LED on the remote control lights up twice.
Page 121 Help Guide Hint For TV models with 1 button on the TV (power button only), you can press the power button on the TV to display the operation menu and adjust the volume or change channels. When the battery level of the remote control is low, you will see a notification on the HOME menu.
Page 122 Help Guide Related topics Timers & Clock [131] Power | Power The TV turns on automatically. Check if the [Timer] is activated. Disable the [TV auto power on] setting in [BRAVIA Sync settings]. Related topics BRAVIA Sync-compatible devices Timers & Clock [132] Power | Power The TV does not turn on.
Page 123 Help Guide 3. Unplug the AC power cord (mains lead). Unplug the TV power cord (mains lead) from the electrical outlet. Then press the power button on the TV and wait for 2 minutes, and plug the power cord (mains lead) back into the electrical outlet. Hint When you unplug the TV and plug it in again, the TV may not be able to turn on for a while, even if you press the power button on the remote control or TV.
Page 124 Help Guide Operation is not guaranteed for all USB devices. Also, operations differ depending on the USB device features or the video files being played. Change the HDMI signal format of the HDMI input that does not display a picture to standard format.
Page 125 Help Guide Cable/satellite box control compatible models have [Cable/Satellite box setup] in [Settings] — [Channels & Inputs] — [External inputs]. [138] Connected devices | Connected devices An external device (such as a cable/satellite box) cannot be controlled using the TV's remote control. (Cable/satellite box control compatible models only) Cable/satellite box control compatible models have [Cable/Satellite box setup] in [Settings] —...
Page 126 Help Guide may deteriorate. Related topics Bluetooth devices [140] Troubleshooting You want to disable the LED so that it does not light up or blink. The Operational response LED blinks in red. [141] LED | LED You want to disable the LED so that it does not light up or blink.
Page 127 Reboot the TV by disconnecting the AC power cord from the TV for two minutes, then turn on the TV. If the problem persists, disconnect the AC power cord, and contact Sony Customer Support with the number of times the Operational response LED flashes.
Page 128 Help Guide Sound Remote control Voice search Inputs HOME/ (HOME) SYNC MENU Quick Settings Connections Bluetooth Chromecast BRAVIA Sync Internet External devices Blu-ray/DVD players, connecting Computers USB memory devices, etc. Digital cameras, camcorders Audio systems Apps YouTube™ Netflix File playback Computers Digital cameras, camcorders Supported files and formats...
Page 129 To see if your TV is equipped with one of the functions described in the Help Guide, refer to the Reference Guide or the Sony website. This Help Guide is written for all regions/countries. Some descriptions contained in this Help Guide do not apply to some regions and countries.
Page 130 A Specifications page may not be available depending on your model. In such cases, please refer to the Reference Guide. Related topics Computer video signal specifications [147] Index/Other Support Site For the latest information and Online Help Guide, please visit the Sony support website: USA: https://www.sony.com/tvsupport Canada: https://www.sony.ca/support Brazil: https://esupport.sony.com/BR/...
Page 131 Vewd Core. Copyright 1995-2021 Vewd Software AS. All rights reserved. ® The Bluetooth word mark and logos are registered trademarks owned by Bluetooth SIG, Inc. and any use of such marks by Sony Group Corporation and its subsidiaries is under license. ® ®...
Page 132 Help Guide BRAVIA and BRAVIA XR are trademarks or registered marks of Sony Group Corporation or its affiliates. All other trademarks are the property of their respective owners. print.html[3/4/2022 1:58:33 PM]...
Page 133 Connecting to a Network separate blocks. Settings Connecting terminal Troubleshooting How the LEDs light up Index/Other Home menu Selecting inputs Performing acoustic auto calibration Accessibility features > Getting Started Go to page top F-232-100-17(1) Copyright 2022 Sony Corporation 01.html[3/4/2022 1:58:38 PM]...
Page 134 Using the TV with Other Devices Connecting to a Network Useful features when watching TV Settings Changing the picture and sound quality to your preferences Troubleshooting Index/Other > Watching TV Go to page top F-232-100-17(1) Copyright 2022 Sony Corporation 02.html[3/4/2022 1:58:39 PM]...
Page 135 Help Guide | Using the TV with Other Devices Help Guide Search Getting Started > Using the TV with Other Devices Print Useful features Using the TV with Other Devices Watching TV USB devices Using the TV with Other Devices Connecting to a Network Blu-ray and DVD players Settings...
Page 136 Help Guide | Using the TV with Other Devices devices BRAVIA Connectivity Guide > Using the TV with Other Devices Go to page top F-232-100-17(1) Copyright 2022 Sony Corporation 04.html[3/4/2022 1:58:41 PM]...
Page 137 Connecting to a network Using the TV with Other Devices Connecting to a Network Home network features Settings Viewing Internet content Troubleshooting Index/Other > Connecting to a Network Go to page top F-232-100-17(1) Copyright 2022 Sony Corporation 06.html[3/4/2022 1:58:42 PM]...
Page 138 Help Guide | Troubleshooting Help Guide Search Getting Started > Troubleshooting Print Useful features Troubleshooting Watching TV Start here Using the TV with Other Devices Experiencing trouble? Start here. Connecting to a Network Picture (quality)/screen Settings Keyboard Troubleshooting Index/Other Broadcast reception Sound Network (Internet/home)/apps Remote control/accessories...
Page 139 Using the TV with Other Devices Connecting to a Network Using the Help Guide Settings Specifications Troubleshooting Support Site Index/Other Keeping the TV updated Trademark information > Index/Other Go to page top F-232-100-17(1) Copyright 2022 Sony Corporation 09.html[3/4/2022 1:58:46 PM]...
Page 140 Useful features Software updates Watching TV Sony will provide software updates from time to time in order to enhance Using the TV with Other Devices functionality and provide users with the latest TV experience. The easiest Connecting to a Network way to receive software updates is via an internet connection to the TV.
Page 141 USB storage device on the website. Support Site For more about the support site, please see the page. Related topics Connecting to a Network > > > Troubleshooting Start here Software updates Go to page top F-232-100-17(1) Copyright 2022 Sony Corporation 08-01_02.html[3/4/2022 1:58:48 PM]...
Page 142 Help Guide | Connecting to a network using a LAN cable Help Guide Search Getting Started > > Connecting to a Network Connecting to a network > Connecting to a network using a LAN cable Useful features Print Connecting to a network using a Watching TV LAN cable Using the TV with Other Devices...
Page 143 Using Wi-Fi to connect the TV to the Internet/Network Home network features > > Connecting to a Network Connecting to a network > Connecting to a network using a LAN cable Go to page top F-232-100-17(1) Copyright 2022 Sony Corporation 06_01.html[3/4/2022 1:58:49 PM]...
Page 144 Help Guide | Using Wi-Fi to connect the TV to the Internet/Network Help Guide Search Getting Started > > Connecting to a Network Connecting to a network > Connecting to a network using a wireless connection Useful features > Using Wi-Fi to connect the TV to the Internet/Network Print Watching TV Using Wi-Fi to connect the TV to the...
Page 145 Help Guide | Using Wi-Fi to connect the TV to the Internet/Network To turn off the built-in wireless LAN To disable [Wi-Fi], press the (Quick Settings) button on the remote control, then select [Settings] — [Network & Internet] — [Wi-Fi]. Hint For smooth video streaming: Change the setting of your wireless router to a high-speed...
Page 146 > Connecting to a Network Connecting to a network > Connecting to a network using a wireless connection > Using Wi-Fi to connect the TV to the Internet/Network Go to page top F-232-100-17(1) Copyright 2022 Sony Corporation 06-02_01.html[3/4/2022 1:58:51 PM]...
Page 147 Settings Using the built-in MIC on the TV (only TVs Troubleshooting with a built-in MIC) Index/Other > > Useful features Searching for content/operating the TV with your voice Go to page top F-232-100-17(1) Copyright 2022 Sony Corporation 01-08.html[3/4/2022 1:58:54 PM]...
Page 148 Useful features Enjoying preferred apps Watching TV Installing apps Using the TV with Other Devices Connecting to a Network > > Useful features Enjoying preferred apps Settings Troubleshooting Index/Other Go to page top F-232-100-17(1) Copyright 2022 Sony Corporation 10.html[3/4/2022 1:58:57 PM]...
Page 149 Help Guide | Enjoying safe apps and video streaming services (Security & Restrictions) Help Guide Search Getting Started > Useful features > Enjoying safe apps and video streaming services (Security & Restrictions) Useful features Print Enjoying safe apps and video Watching TV streaming services (Security &...
Page 150 Help Guide | Enjoying safe apps and video streaming services (Security & Restrictions) If this is set, you will be required to input the PIN when starting an app. Press the (Quick Settings) button on the remote control, and select the following in order. [Settings] —...
Page 151 To change the setting, set it in [Usage time limit] or [Restricted time slot]. > Useful features > Enjoying safe apps and video streaming services (Security & Restrictions) Go to page top F-232-100-17(1) Copyright 2022 Sony Corporation 01-02_05.html[3/4/2022 1:58:59 PM]...
Page 152 Help Guide | Using the Quick Settings Help Guide Search Getting Started > > Settings Using the Quick Settings Print Useful features Using the Quick Settings Watching TV If you press the (Quick Settings) button on the remote control, you can Using the TV with Other Devices quickly access features such as [Picture mode], [Sleep timer], and Connecting to a Network...
Page 153 With [BRAVIA notifications] in Quick Settings, you can check if there are notifications such as software updates and low battery levels in the remote control. > > Settings Using the Quick Settings Go to page top F-232-100-17(1) Copyright 2022 Sony Corporation 01-03_12.html[3/4/2022 1:59:02 PM]...
Page 154 Help Guide | Channels & Inputs Help Guide Search Getting Started > > Settings Channels & Inputs Print Useful features Channels & Inputs Watching TV Using the TV with Other Devices Press the (Quick Settings) button on the remote control, then select [Settings] —...
Page 155 If an external input such as a connected tuner is set, it will be displayed when the TV button on the remote control is pressed. > > Settings Channels & Inputs Go to page top F-232-100-17(1) Copyright 2022 Sony Corporation 07_07.html[3/4/2022 1:59:05 PM]...
Page 156 Help Guide | Display & Sound Help Guide Search Getting Started > > Settings Display & Sound Print Useful features Display & Sound Watching TV Using the TV with Other Devices Press the (Quick Settings) button on the remote control, then select [Settings] —...
Page 157 Configures settings for such things as wireless LANs, wired LANs, and Using the TV with Other Devices home networks. Connecting to a Network Related topics Settings Connecting to a Network Troubleshooting > > Settings Network & Internet Index/Other Go to page top F-232-100-17(1) Copyright 2022 Sony Corporation 07_09.html[3/4/2022 1:59:10 PM]...
Page 158 When a Google Account is not set on the TV [Accounts & Sign In] cannot be used. To set a Google Account, set up Google TV from the settings menu. > > Settings Accounts & Sign In Go to page top F-232-100-17(1) Copyright 2022 Sony Corporation 07_10.html[3/4/2022 1:59:13 PM]...
Page 159 Watching TV You can restrict the installation of apps from unknown sources. Using the TV with Other Devices Connecting to a Network > > Settings Privacy Settings Troubleshooting Index/Other Go to page top F-232-100-17(1) Copyright 2022 Sony Corporation 07_15.html[3/4/2022 1:59:16 PM]...
Page 160 Allows you to configure or uninstall apps, or clear the cache. Using the TV with Other Devices Related topics Connecting to a Network Installing apps Settings Troubleshooting > > Settings Apps Index/Other Go to page top F-232-100-17(1) Copyright 2022 Sony Corporation 07_11.html[3/4/2022 1:59:18 PM]...
Page 161 Help Guide | System Help Guide Search Getting Started > > Settings System Print Useful features System Watching TV Using the TV with Other Devices Press the (Quick Settings) button on the remote control, then select [Settings] — [System] — the desired option. Connecting to a Network Note Settings...
Page 162 Help Guide | System [Ambient mode] Configures what is displayed on the screen when the TV is not operated after a certain amount of time while displaying content other than broadcasts and videos. [Power & Energy] Configures the settings related to saving energy and the startup TV screen.
Page 163 Help Guide | System [Retail mode settings] Enriches the display for shop front use by setting [Demo mode], etc. Only TVs with a built-in MIC > > Settings System Go to page top F-232-100-17(1) Copyright 2022 Sony Corporation 07_12.html[3/4/2022 1:59:21 PM]...
Page 164 Pairs Bluetooth devices. [Remote control] Setup for pairing the Voice Remote Control. Related topics Bluetooth devices Remote control Using the remote control microphone > > Settings Remotes & Accessories Go to page top F-232-100-17(1) Copyright 2022 Sony Corporation 07_13.html[3/4/2022 1:59:24 PM]...
Page 165 Print Useful features Help & Feedback Watching TV Help from Sony can be displayed here. If a Google Account is set on the Using the TV with Other Devices TV, you can also give Google feedback. Connecting to a Network >...
Page 166 Help Guide | Timers & Clock Help Guide Search Getting Started > > Settings Timers & Clock Print Useful features Timers & Clock Watching TV In Timers & Clock, you can set the Timer, Sleep timer, Alarm, and Clock Using the TV with Other Devices display.
Page 167 For models equipped with an OLED panel, constant display of the clock is not available to prevent image retention. Related topics Selecting inputs > > Settings Timers & Clock Go to page top F-232-100-17(1) Copyright 2022 Sony Corporation 07_14.html[3/4/2022 1:59:29 PM]...
Page 168 Using the TV with Other Devices Connecting to a Network Middle buttons on the remote control Settings Lower buttons on the remote control Troubleshooting Index/Other > > Getting Started Remote control Go to page top F-232-100-17(1) Copyright 2022 Sony Corporation 01-07-02.html[3/4/2022 1:59:32 PM]...
Page 169 Help Guide | Connecting terminal Help Guide Search Getting Started > > Getting Started Connecting terminal Print Useful features Connecting terminal Watching TV The types and shapes of connectors available vary depending on your Using the TV with Other Devices Connecting to a Network For the location of the connectors, refer to the Setup Guide (printed manual).
Page 170 Help Guide | Connecting terminal Connects to VCR/Video game equipment/DVD player/Camcorder. For a composite connection, use an Analog Extension Cable (not supplied). For more about the shape of the Analog Extension Cable, refer to Connecting a Blu-ray or DVD player (Headphone) Connects to the headphone jack to listen to sound from the TV.
Page 171 Help Guide | Connecting terminal If you use an HDMI device that supports video output in 4K 100/120 Hz, connect ™ the Ultra High Speed HDMI Cable, and follow the instructions displayed on the screen to set the [HDMI signal format] of the HDMI IN port.
Page 172 Help Guide | Connecting terminal Connect to a Router. Connect to the Internet using a LAN cable. CENTER SPEAKER IN To use your TV speakers as the center speaker, connect the output of your AV receiver to the CENTER SPEAKER IN on your TV.
Page 173 (Quick Settings) button on the remote control, and disable [TV center speaker mode] in [Settings] — [Display & Sound] — [Audio output]. > > Getting Started Connecting terminal Go to page top F-232-100-17(1) Copyright 2022 Sony Corporation 01_10.html[3/4/2022 1:59:35 PM]...
Page 174 Help Guide | How the LEDs light up Help Guide Search Getting Started > > Getting Started How the LEDs light up Print Useful features How the LEDs light up Watching TV You can check the status of the TV by looking at how the LEDs light up. Using the TV with Other Devices Connecting to a Network Settings...
Page 175 You want to disable the LED so that it does not light up or blink. Home network features Software updates > > Getting Started How the LEDs light up Go to page top F-232-100-17(1) Copyright 2022 Sony Corporation 01-03_06.html[3/4/2022 1:59:38 PM]...
Page 176 Help Guide | Home menu Help Guide Search Getting Started > > Getting Started Home menu Print Useful features Home menu Watching TV The screen displayed when you press the HOME/ (HOME) button on Using the TV with Other Devices the remote control is called the Home Menu.
Page 177 Help Guide | Home menu Setting up a Google Account and enjoying the TV If you connect the TV to the Internet and setup a Google Account, you can install desired apps on the TV and enjoy Internet videos and use your voice to search for content.
Page 178 Help Guide | Home menu For other information, see “Frequently Asked Questions” on the Sony Support Site. Frequently Asked Questions for Troubleshooting > > Getting Started Home menu Go to page top F-232-100-17(1) Copyright 2022 Sony Corporation 01-03_10.html[3/4/2022 1:59:41 PM]...
Page 179 Help Guide | Selecting inputs Help Guide Search Getting Started > > Getting Started Selecting inputs Print Useful features Selecting inputs Watching TV To use devices (such as a Blu-ray/DVD player or USB flash drive) Using the TV with Other Devices connected to the TV, or to watch TV after such use, you will need to Connecting to a Network switch the input.
Page 180 (Enter) button on the remote control. You can switch to TV broadcasting by simply pressing the TV button on the remote control. > > Getting Started Selecting inputs Go to page top F-232-100-17(1) Copyright 2022 Sony Corporation 01-03_05.html[3/4/2022 1:59:44 PM]...
Page 181 Help Guide | Performing acoustic auto calibration Help Guide Search Getting Started > > Getting Started Performing acoustic auto calibration Print Useful features Performing acoustic auto calibration Watching TV You can correct the audio to the best acoustics for your viewing Using the TV with Other Devices environment by using the remote control microphone to measure a test Connecting to a Network...
Page 182 If the remote control is moved during measurement If there are sounds other than the test sound (such as noise) during measurement > > Getting Started Performing acoustic auto calibration Go to page top F-232-100-17(1) Copyright 2022 Sony Corporation 01-03-09_05.html[3/4/2022 1:59:47 PM]...
Page 183 To use text-to-speech with the Help Guide, view the Help Guide from the Sony support website using a computer or smartphone. For more information about accessibility, please visit the Sony support website.
Page 184 Help Guide | Accessibility features > > Getting Started Accessibility features Go to page top F-232-100-17(1) Copyright 2022 Sony Corporation 01_06.html[3/4/2022 1:59:49 PM]...
Page 185 Using the TV with Other Devices Connecting to a Network Using the TV menu Settings Using interactive broadcast TV services Troubleshooting Index/Other > > Watching TV Watching TV programs Go to page top F-232-100-17(1) Copyright 2022 Sony Corporation 02-01.html[3/4/2022 1:59:52 PM]...
Page 186 Picture quality/sound quality adjustment Adjust the picture quality and sound quality according to your preferences. Display & Sound For details, refer to > > Watching TV Useful features when watching TV Go to page top F-232-100-17(1) Copyright 2022 Sony Corporation 02_03.html[3/4/2022 1:59:54 PM]...
Page 187 Connecting to a Network Adjusting the picture quality Settings Adjusting the sound quality Troubleshooting “Sound” advanced settings Index/Other > Watching TV > Changing the picture and sound quality to your preferences Go to page top F-232-100-17(1) Copyright 2022 Sony Corporation 01-03-09.html[3/4/2022 1:59:57 PM]...
Page 188 Connecting to a Network Information about USB devices used for storing photos and music Settings Supported files and formats Troubleshooting Index/Other > > Using the TV with Other Devices USB devices Go to page top F-232-100-17(1) Copyright 2022 Sony Corporation 04-01.html[3/4/2022 2:00:00 PM]...
Page 189 Using the TV with Other Devices Connecting to a Network Watching Blu-ray and DVD discs Settings > > Using the TV with Other Devices Blu-ray and DVD players Troubleshooting Index/Other Go to page top F-232-100-17(1) Copyright 2022 Sony Corporation 04-02.html[3/4/2022 2:00:03 PM]...
Page 190 Connecting to a Network How to control the cable/satellite box using the TV remote control Settings Troubleshooting > > Using the TV with Other Devices Cable/satellite box Index/Other Go to page top F-232-100-17(1) Copyright 2022 Sony Corporation 04-08.html[3/4/2022 2:00:05 PM]...
Page 191 Help Guide | Displaying the iPhone/smartphone or iPad/tablet app screen on the TV Help Guide Search Getting Started > Using the TV with Other Devices > Displaying the iPhone/smartphone or iPad/tablet app screen on the TV Useful features Print Displaying the iPhone/smartphone Watching TV or iPad/tablet app screen on the TV Using the TV with Other Devices...
Page 192 Help Guide | Displaying the iPhone/smartphone or iPad/tablet app screen on the TV on the TV as follows. To display video, tap (AirPlay Video). To display photos, tap (Action share). To play music, tap (AirPlay Audio). To display the screen of a mobile device, tap (Mirroring).
Page 193 Help Guide | Displaying the iPhone/smartphone or iPad/tablet app screen on the TV > Displaying the iPhone/smartphone or iPad/tablet app screen on the TV Go to page top F-232-100-17(1) Copyright 2022 Sony Corporation 05_04.html[3/4/2022 2:00:08 PM]...
Page 194: Table Of Contents
Settings Connecting a camera or camcorder and Troubleshooting viewing stored content Index/Other Computer video signal specifications > Using the TV with Other Devices > Computers, cameras, and camcorders Go to page top F-232-100-17(1) Copyright 2022 Sony Corporation 04-03.html[3/4/2022 2:00:11 PM]...
Page 195 TV center speaker mode) Pass-through audio formats supported with eARC > Using the TV with Other Devices > Audio system (such as an AV receiver or sound bar) Go to page top F-232-100-17(1) Copyright 2022 Sony Corporation 04-04.html[3/4/2022 2:00:14 PM]...
Page 196 Help Guide | Video game consoles Help Guide Search Getting Started > > Using the TV with Other Devices Video game consoles Print Useful features Video game consoles Watching TV Using the TV with Other Devices Connecting Connecting to a Network Connect an HDMI-supported video game console to your TV with an HDMI cable.
Page 197 Help Guide | Video game consoles With the video game console turned on, connect it to the TV with an HDMI cable. Set by following the instructions on the TV screen. Manual setup Press the (Quick Settings) button on the remote control, and select the following in order.
Page 198 Help Guide | Video game consoles > > Using the TV with Other Devices Video game consoles Go to page top F-232-100-17(1) Copyright 2022 Sony Corporation 04_12.html[3/4/2022 2:00:16 PM]...
Page 199 (BRAVIA XR models only) Connecting to a Network Settings If you connect the transmitter to the TV, you can use a neckband speaker or Sony brand headphones to experience 3D surround (spatial sound). Troubleshooting For details, refer to the URL below. Index/Other https://www.sony.net/bravia-xr-3ds...
Page 200 Using the TV with Other Devices Connecting to a Network Adjusting the AV sync setting Settings Supported Bluetooth profiles Troubleshooting Index/Other > > Using the TV with Other Devices Bluetooth devices Go to page top F-232-100-17(1) Copyright 2022 Sony Corporation 04-06.html[3/4/2022 2:00:22 PM]...
Page 201 Connecting to a Network Using features available for BRAVIA Sync- compatible devices Settings Adjusting BRAVIA Sync settings Troubleshooting Index/Other > > Using the TV with Other Devices BRAVIA Sync-compatible devices Go to page top F-232-100-17(1) Copyright 2022 Sony Corporation 04-07.html[3/4/2022 2:00:25 PM]...
Page 202 Settings Settings for viewing pictures through HDMI input with higher quality Troubleshooting Index/Other > Using the TV with Other Devices > Viewing pictures in 4K from compatible devices Go to page top F-232-100-17(1) Copyright 2022 Sony Corporation 04-09.html[3/4/2022 2:00:27 PM]...
Page 203 Useful features BRAVIA Connectivity Guide Watching TV Descriptions about connecting devices to the TV are also available on the Using the TV with Other Devices Sony support website. Refer to it as necessary. Connecting to a Network https://www.sony.net/tv_connectivity_guide/ Settings >...
Page 204: Connecting To A Network
Using the TV with Other Devices Connecting to a Network Connecting to a network using a wireless connection Settings Troubleshooting > > Connecting to a Network Connecting to a network Index/Other Go to page top F-232-100-17(1) Copyright 2022 Sony Corporation 10-01.html[3/4/2022 2:00:33 PM]...
Page 205 Using the TV with Other Devices Connecting to a Network Playing content from a computer Settings Playing content from a media server Troubleshooting Index/Other > > Connecting to a Network Home network features Go to page top F-232-100-17(1) Copyright 2022 Sony Corporation 06-03.html[3/4/2022 2:00:36 PM]...
Page 206 Help Guide | Viewing Internet content Help Guide Search Getting Started > > Connecting to a Network Viewing Internet content Print Useful features Viewing Internet content Watching TV You can use video streaming services such as YouTube™ and Netflix to Using the TV with Other Devices watch Internet content.
Page 207 Help Guide | Viewing Internet content Using Wi-Fi to connect the TV to the Internet/Network Home menu > > Connecting to a Network Viewing Internet content Go to page top F-232-100-17(1) Copyright 2022 Sony Corporation 01-02_03.html[3/4/2022 2:00:38 PM]...
Page 208 Connecting to a Network Software updates Settings If a full reset (restart) of the TV is required Troubleshooting Frequently Asked Questions for Index/Other Troubleshooting > > Troubleshooting Start here Go to page top F-232-100-17(1) Copyright 2022 Sony Corporation 08-01.html[3/4/2022 2:00:41 PM]...
Page 209 Distorted picture./The screen flickers. Settings High resolution HDR pictures are not Troubleshooting displayed. Index/Other OLED panel (only models equipped with an OLED panel) > > Troubleshooting Picture (quality)/screen Go to page top F-232-100-17(1) Copyright 2022 Sony Corporation 08-02.html[3/4/2022 2:00:44 PM]...
Page 210 Connecting to a Network To return to operation of the screen behind the on-screen keyboard, Settings press the BACK/ (BACK) button on the remote control. Troubleshooting > > Troubleshooting Keyboard Index/Other Go to page top F-232-100-17(1) Copyright 2022 Sony Corporation 08_03.html[3/4/2022 2:00:46 PM]...
Page 211 Using the TV with Other Devices TV reception. Connecting to a Network You cannot view digital channels. Settings You cannot receive or select channels. Troubleshooting Index/Other > > Troubleshooting Broadcast reception Go to page top F-232-100-17(1) Copyright 2022 Sony Corporation 08-04.html[3/4/2022 2:00:49 PM]...
Page 212 Help Guide | Sound Help Guide Search Getting Started > > Troubleshooting Sound Print Useful features Sound Watching TV No sound but good picture. Using the TV with Other Devices Connecting to a Network No audio or low audio with a home theater system.
Page 213 Using the TV with Other Devices Internet/Network. Connecting to a Network You can connect to the Internet, but not to Settings certain apps and services. Troubleshooting > > Troubleshooting Network (Internet/home)/apps Index/Other Go to page top F-232-100-17(1) Copyright 2022 Sony Corporation 08-06.html[3/4/2022 2:00:54 PM]...
Page 214 Using the TV with Other Devices Connecting to a Network You want to disable the remote control backlight. (only remote controls that feature Settings backlight) Troubleshooting > > Troubleshooting Remote control/accessories Index/Other Go to page top F-232-100-17(1) Copyright 2022 Sony Corporation 08-07.html[3/4/2022 2:00:57 PM]...
Page 215 Connecting to a Network The TV turns off automatically. Settings The TV turns on automatically. Troubleshooting Index/Other The TV does not turn on. > > Troubleshooting Power Go to page top F-232-100-17(1) Copyright 2022 Sony Corporation 08-08.html[3/4/2022 2:01:00 PM]...
Page 216 TV's remote control. (Cable/satellite box control compatible models only) Operation cuts out, or a device does not work. > > Troubleshooting Connected devices Go to page top F-232-100-17(1) Copyright 2022 Sony Corporation 08-09.html[3/4/2022 2:01:02 PM]...
Page 217 Using the TV with Other Devices not light up or blink. Connecting to a Network The Operational response LED blinks in red. Settings Troubleshooting > > Troubleshooting Index/Other Go to page top F-232-100-17(1) Copyright 2022 Sony Corporation 08-13.html[3/4/2022 2:01:05 PM]...
Page 218 Help Guide | Index Help Guide Search Getting Started > > Index/Other Index Print Useful features Index Watching TV Using the TV with Other Devices TV programs Connecting to a Network GUIDE/ (Guide) Channels Interactive broadcasts Parental lock Settings Picture/display Troubleshooting 4K pictures Language...
Page 219 Digital cameras, camcorders Audio systems Apps YouTube™ Netflix File playback Computers Digital cameras, camcorders Supported files and formats Other Restart System software update Accessibility > > Index/Other Index Go to page top F-232-100-17(1) Copyright 2022 Sony Corporation 09_01.html[3/4/2022 2:01:08 PM]...
Page 220: Search
Print Useful features Specifications Watching TV You can find the specification information on the Sony support website: Using the TV with Other Devices Please visit the product page of your TV and refer to Specifications. For Connecting to a Network...
Page 221 > > Index/Other Support Site Print Useful features Support Site Watching TV For the latest information and Online Help Guide, please visit the Sony Using the TV with Other Devices support website: Connecting to a Network USA: https://www.sony.com/tvsupport Settings Canada: https://www.sony.ca/support...
Page 222 TV normally by using the power button on the remote control or TV. Settings > > Index/Other Keeping the TV updated Troubleshooting Index/Other Go to page top F-232-100-17(1) Copyright 2022 Sony Corporation 01_05.html[3/4/2022 2:01:16 PM]...
Page 223 Vewd Core. Copyright 1995-2021 Vewd Software AS. All rights reserved. ® The Bluetooth word mark and logos are registered trademarks owned by Bluetooth SIG, Inc. and any use of such marks by Sony Group Corporation and its subsidiaries is under license. ® ®...
Page 224 Help Guide | Trademark information Amazon.com, Inc. or its affiliates. BRAVIA and BRAVIA XR are trademarks or registered marks of Sony Group Corporation or its affiliates. All other trademarks are the property of their respective owners. > > Index/Other Trademark information...
Page 225 Help Guide | The TV cannot connect to the Internet/Network. Help Guide Search Getting Started > > Troubleshooting Network (Internet/home)/apps > The TV cannot connect to the Internet/Network. Useful features Print The TV cannot connect to the Watching TV Internet/Network. Using the TV with Other Devices Connecting to a Network If the wireless network does not connect or disconnects, try the following.
Page 226 The solution varies depending on the network status check. For Frequently Asked Questions solutions based on each issue, see “ ” on the Sony Support Site. Note If the LAN cable is connected to an active server and the TV has acquired an IP address, check your server’s connections and...
Page 227 Using Wi-Fi Direct to connect to the TV (no Troubleshooting wireless router required) Index/Other > > Connecting to a Network Connecting to a network > Connecting to a network using a wireless connection Go to page top F-232-100-17(1) Copyright 2022 Sony Corporation 06-02.html[3/4/2022 2:01:24 PM]...
Page 228 Help Guide | Using Wi-Fi Direct to connect to the TV (no wireless router required) Help Guide Search Getting Started > > Connecting to a Network Connecting to a network > Connecting to a network using a wireless connection Useful features >...
Page 229 Help Guide | Using Wi-Fi Direct to connect to the TV (no wireless router required) Operate the Wi-Fi Direct/Wi-Fi device to connect with the TV. Send content from the Wi-Fi Direct/Wi-Fi device to the TV. For details, refer to the instruction manual of the device. If connection is not successful When the standby screen for the Wi-Fi Direct setting is displayed, select [Show Network (SSID)/Password] and follow the on-screen instructions to...
Page 230 Help Guide | Using the remote control microphone Help Guide Search Getting Started > > Useful features Searching for content/operating the TV with your voice > Using the remote control microphone Useful features Print Using the remote control Watching TV microphone Using the TV with Other Devices Connecting to a Network...
Page 231 To use the microphone on the remote control, you must add and set a Google Account to the TV. > > Useful features Searching for content/operating the TV with your voice > Using the remote control microphone Go to page top F-232-100-17(1) Copyright 2022 Sony Corporation 01-08_01.html[3/4/2022 2:01:30 PM]...
Page 232 Connecting to a Network The built-in MIC on the TV may not be available depending on your region/country/language. Settings For details about languages that support the built-in MIC on the TV feature, refer to the following Sony support website. Troubleshooting https://www.sony.net/tv-hf/us/ Index/Other Hint The URL is subject to change without notice.
Page 233 Help Guide | Using the built-in MIC on the TV (only TVs with a built-in MIC) The voice function LED is located at the bottom just left of center of the TV. The LED located at the bottom center of the TV lights up amber when hands-free operation is available.
Page 234 You want to disable the LED so that it does not light up or blink. > > Useful features Searching for content/operating the TV with your voice > Using the built-in MIC on the TV (only TVs with a built-in MIC) Go to page top F-232-100-17(1) Copyright 2022 Sony Corporation 01-08_02.html[3/4/2022 2:01:33 PM]...
Page 235 Help Guide | Installing apps Help Guide Search Getting Started > > > Useful features Enjoying preferred apps Installing apps Print Useful features Installing apps Watching TV You can install apps to the TV, just like you do with smartphones and Using the TV with Other Devices tablets.
Page 236 Related topics Connecting to a network using a LAN cable Using Wi-Fi to connect the TV to the Internet/Network > > > Useful features Enjoying preferred apps Installing apps Go to page top F-232-100-17(1) Copyright 2022 Sony Corporation 01-02_01.html[3/4/2022 2:01:36 PM]...
Page 237 Help Guide | Adjusting the picture quality Help Guide Search Getting Started > Watching TV > Changing the picture and sound quality to your preferences Useful features > Adjusting the picture quality Print Watching TV Adjusting the picture quality Using the TV with Other Devices You can configure various settings related to the TV display such as color Connecting to a Network and brightness for picture quality, or screen size.
Page 238 Help Guide | Adjusting the picture quality Reset picture settings for *** Reset the picture settings for the current picture mode to the factory default. Auto picture mode Automatically selects the picture mode based on the content being viewed. Note Depending on the output device or signal, it may not be recognized in Auto picture mode, and the picture mode will not change.
Page 239 Help Guide | Adjusting the picture quality display videos smoothly. If you select [Custom], you can adjust [Smoothness] and [Clearness]. CineMotion Optimizes picture quality based on video content, such as movies and computer graphics. Smoothly reproduces the motion of filmed images (images recorded at 24 frames per second) such as movies.
Page 240 Adjust the viewable screen area. Screen position Adjust the vertical and horizontal screen position. > Watching TV > Changing the picture and sound quality to your preferences > Adjusting the picture quality Go to page top F-232-100-17(1) Copyright 2022 Sony Corporation 01-03-09_01.html[3/4/2022 2:01:39 PM]...
Page 241 Help Guide | Adjusting the sound quality Help Guide Search Getting Started > Watching TV > Changing the picture and sound quality to your preferences Useful features > Adjusting the sound quality Print Watching TV Adjusting the sound quality Using the TV with Other Devices You can configure various settings related to the TV’s sound such as Connecting to a Network sound quality and sound mode.
Page 242 Help Guide | Adjusting the sound quality Sound customization Adjust the sound quality for each sound mode in models with Sound mode. Volume level Adjust the sound level of current input. Advanced auto volume Keeps the volume level constant for all programs and inputs. Balance Adjust the speaker balance.
Page 243 Pass through mode Output audio signals to an audio system without decoding. > Watching TV > Changing the picture and sound quality to your preferences > Adjusting the sound quality Go to page top F-232-100-17(1) Copyright 2022 Sony Corporation 01-03-09_02.html[3/4/2022 2:01:42 PM]...
Page 244 A white line, or a red, green, or blue line appears on the screen. (only some models equipped with an OLED panel) > > Troubleshooting Picture (quality)/screen > OLED panel (only models equipped with an OLED panel) Go to page top F-232-100-17(1) Copyright 2022 Sony Corporation 08-02-31.html[3/4/2022 2:01:45 PM]...
Page 245 Help Guide | Upper buttons on the remote control Help Guide Search Getting Started > > Getting Started Remote control > Upper buttons on the remote control Useful features Print Upper buttons on the remote control Watching TV Using the TV with Other Devices The included remote control, as well as the layout of the buttons, button names, and available services, vary depending on your Connecting to a Network...
Page 246 Help Guide | Upper buttons on the remote control Application service is available, press to exit from the service. YouTube™ Access the “YouTube™” online service. Disney+ Access the “Disney+” online service. NETFLIX Access the “NETFLIX” online 01-07-02_10.html[3/4/2022 2:01:48 PM]...
Page 247 Related topics Middle buttons on the remote control Lower buttons on the remote control > > Getting Started Remote control > Upper buttons on the remote control Go to page top F-232-100-17(1) Copyright 2022 Sony Corporation 01-07-02_10.html[3/4/2022 2:01:48 PM]...
Page 248 Help Guide | Middle buttons on the remote control Help Guide Search Getting Started > > Getting Started Remote control > Middle buttons on the remote control Useful features Print Middle buttons on the remote control Watching TV Using the TV with Other Devices The included remote control, as well as the button icons, vary depending on your model/country/region.
Page 249 Help Guide | Middle buttons on the remote control For details, refer to Using the remote control microphone page. Google Assistant is not available in certain languages/countries/regions. (Microphone)/ (Google Assistant) Search for various content with your voice. For details, refer to Using the remote control microphone...
Page 250 Help Guide | Lower buttons on the remote control Help Guide Search Getting Started > > Getting Started Remote control > Lower buttons on the remote control Useful features Print Lower buttons on the remote control Watching TV Using the TV with Other Devices The included remote control, as well as the layout of the buttons and the button names, vary depending on your model/country/region.
Page 251 Help Guide | Lower buttons on the remote control AUDIO Select multilingual source sound or dual sound for the program currently being viewed (depending on program source). SUBTITLE/CC or (Subtitle setting) Turn subtitles on or off (when the feature is available).
Page 252 Related topics Upper buttons on the remote control Middle buttons on the remote control > > Getting Started Remote control > Lower buttons on the remote control Go to page top F-232-100-17(1) Copyright 2022 Sony Corporation 01-07-02_12.html[3/4/2022 2:01:54 PM]...
Page 253 Help Guide | Connecting a Blu-ray or DVD player Help Guide Search Getting Started > > Using the TV with Other Devices Blu-ray and DVD players > Connecting a Blu-ray or DVD player Useful features Print Connecting a Blu-ray or DVD player Watching TV Using the TV with Other Devices Connect a Blu-ray/DVD player to the TV.
Page 254 Help Guide | Connecting a Blu-ray or DVD player Composite connection If your Blu-ray/DVD player has composite jacks (sockets), connect them using a composite video/audio cable. Blu-ray/DVD player (same as connecting a cable/satellite box) Analog Extension cable (supplied) RCA Cable (not supplied) Whether the Analog Extension cable is supplied depends on your model/region/country.
Page 255 Right for Audio signal. Related topics Watching Blu-ray and DVD discs > > Using the TV with Other Devices Blu-ray and DVD players > Connecting a Blu-ray or DVD player Go to page top F-232-100-17(1) Copyright 2022 Sony Corporation 04-02_01.html[3/4/2022 2:01:57 PM]...
Page 256 Help Guide | Using the TV as a center speaker (only models with TV center speaker mode) Help Guide Search Getting Started > Using the TV with Other Devices > Audio system (such as an AV receiver or sound bar) Useful features >...
Page 257 Help Guide | Using the TV as a center speaker (only models with TV center speaker mode) Connecting an AV receiver with a speaker cable Connect the TV and AV receiver with a speaker cable. AV receiver Speaker cable (not supplied) Use a speaker cable (not supplied) to connect the AV receiver to the CENTER SPEAKER IN terminal of the TV.
Page 258 Help Guide | Using the TV as a center speaker (only models with TV center speaker mode) *Strip about 10 mm (13/32 inches) of insulation from the speaker cable at each end. Note To prevent the wires of the speaker cable from touching each other, make sure not to strip too much of the speaker cable.
Page 259 Using the TV with Other Devices > Audio system (such as an AV receiver or sound bar) > Using the TV as a center speaker (only models with TV center speaker mode) Go to page top F-232-100-17(1) Copyright 2022 Sony Corporation 04-04_05.html[3/4/2022 2:02:00 PM]...
Page 260 [Voice detection status]. Related topics How the LEDs light up > > Troubleshooting > You want to disable the LED so that it does not light up or blink. Go to page top F-232-100-17(1) Copyright 2022 Sony Corporation 08-13_03.html[3/4/2022 2:02:03 PM]...
Page 261 For troubleshooting information, you can also refer to “Frequently Asked Questions” in our support site below. Settings http://www.sony.net/androidtv-faq/ Troubleshooting > > Troubleshooting Start here Index/Other > Frequently Asked Questions for Troubleshooting Go to page top F-232-100-17(1) Copyright 2022 Sony Corporation 08-01_04.html[3/4/2022 2:02:06 PM]...
Page 262 Help Guide | Using the program guide Help Guide Search Getting Started > > > Watching TV Using the program guide Watching TV programs Print Useful features Using the program guide Watching TV You can quickly find your preferred programs. Using the TV with Other Devices (This function is available only for digital broadcasts and depends on your Connecting to a Network...
Page 263 Help Guide | Using the TV menu Help Guide Search Getting Started > > > Watching TV Using the TV menu Watching TV programs Print Useful features Using the TV menu Watching TV Press the TV button while watching a TV broadcast to display the [TV Using the TV with Other Devices menu].
Page 264 Cable/satellite box control compatible models have [Cable/Satellite box setup] in [Settings] — [Channels & Inputs] — [External inputs]. > > > Watching TV Using the TV menu Watching TV programs Go to page top F-232-100-17(1) Copyright 2022 Sony Corporation 01-03_11.html[3/4/2022 2:02:12 PM]...
Page 265 (This function is only available for digital broadcasts and may not be available in your region/country.) Select a digital channel that provides Ginga features. > > Watching TV Watching TV programs > Using interactive broadcast TV services Go to page top F-232-100-17(1) Copyright 2022 Sony Corporation 02-01_03.html[3/4/2022 2:02:15 PM]...
Page 266 Help Guide | “Sound” advanced settings Help Guide Search Getting Started > Watching TV > Changing the picture and sound quality to your preferences Useful features > “Sound” advanced settings Print Watching TV “Sound” advanced settings Using the TV with Other Devices This page introduces various settings for the features you can configure in Connecting to a Network [Sound].
Page 267 Adjusts HE ‑ AAC audio sound level. HE‑AAC audio level Related topics Adjusting the sound quality > Watching TV > Changing the picture and sound quality to your preferences > “Sound” advanced settings Go to page top F-232-100-17(1) Copyright 2022 Sony Corporation 01-03-09_04.html[3/4/2022 2:02:18 PM]...
Page 268 Help Guide | Playing content stored on a USB device Help Guide Search Getting Started > > Using the TV with Other Devices USB devices > Playing content stored on a USB device Useful features Print Playing content stored on a USB Watching TV device Using the TV with Other Devices...
Page 269 Information about USB devices used for storing photos and music No picture from a connected device. > > Using the TV with Other Devices USB devices > Playing content stored on a USB device Go to page top F-232-100-17(1) Copyright 2022 Sony Corporation 04-01_01.html[3/4/2022 2:02:21 PM]...
Page 270 It may take a while to display a photo, depending on the file and/or settings. In no event shall Sony be liable for recording failure or any damage or loss of recorded contents caused or associated with the TV’s malfunction, the USB device’s malfunction, or any other problem.
Page 271 Connecting to a Network Music Settings Videos Troubleshooting Index/Other Audio sampling rates (for videos) External subtitles > > Using the TV with Other Devices USB devices > Supported files and formats Go to page top F-232-100-17(1) Copyright 2022 Sony Corporation 04-01-03.html[3/4/2022 2:02:27 PM]...
Page 272 Help Guide | Watching Blu-ray and DVD discs Help Guide Search Getting Started > > Using the TV with Other Devices Blu-ray and DVD players > Watching Blu-ray and DVD discs Useful features Print Watching Blu-ray and DVD discs Watching TV Using the TV with Other Devices You can watch content from Blu-ray/DVD discs or other content supported by your player on the TV.
Page 273 Connecting a Blu-ray or DVD player For details, refer to the page. Settings > > Using the TV with Other Devices Cable/satellite box Troubleshooting > Connecting a cable/satellite box Index/Other Go to page top F-232-100-17(1) Copyright 2022 Sony Corporation 04-08_01.html[3/4/2022 2:02:33 PM]...
Page 274 Help Guide | How to control the cable/satellite box using the TV remote control Help Guide Search Getting Started > > Using the TV with Other Devices Cable/satellite box > How to control the cable/satellite box using the TV remote control Useful features Print How to control the cable/satellite box...
Page 275 TV's remote control. (Cable/satellite box control compatible models only) > > Using the TV with Other Devices Cable/satellite box > How to control the cable/satellite box using the TV remote control Go to page top F-232-100-17(1) Copyright 2022 Sony Corporation 04-08_03.html[3/4/2022 2:02:36 PM]...
Page 276 Help Guide | Connecting a computer and viewing stored content Help Guide Search Getting Started > Using the TV with Other Devices > Computers, cameras, and camcorders Useful features > Connecting a computer and viewing stored content Print Watching TV Connecting a computer and viewing Using the TV with Other Devices stored content...
Page 277 “Computer video signal specifications” list. > Using the TV with Other Devices > Computers, cameras, and camcorders > Connecting a computer and viewing stored content Go to page top F-232-100-17(1) Copyright 2022 Sony Corporation 04-03_02.html[3/4/2022 2:02:38 PM]...
Page 278: Connecting A Camera Or Camcorder And Viewing Stored Content
Connecting to a Network To connect a camera or camcorder Settings Connect your Sony digital still camera or camcorder using an HDMI cable. Troubleshooting Use a cable that has an HDMI mini jack (socket) for the digital still camera/camcorder end, and a standard HDMI jack (socket) for the TV Index/Other end.
Page 279 (socket). Related topics BRAVIA Sync-compatible devices > Using the TV with Other Devices > Computers, cameras, and camcorders > Connecting a camera or camcorder and viewing stored content Go to page top F-232-100-17(1) Copyright 2022 Sony Corporation 04-03_01.html[3/4/2022 2:02:41 PM]...
Page 280: Computer Video Signal Specifications
Help Guide | Computer video signal specifications Help Guide Search Getting Started > Using the TV with Other Devices > > Computers, cameras, and camcorders Computer video signal specifications Useful features Print Computer video signal specifications Watching TV Using the TV with Other Devices (Resolution, Horizontal frequency/Vertical frequency) Connecting to a Network 640 x 480, 31.5 kHz/60 Hz...
Page 281 Help Guide | Outputting audio from an audio system Help Guide Search Getting Started > Using the TV with Other Devices > Audio system (such as an AV receiver or sound bar) Useful features > Outputting audio from an audio system Print Watching TV Outputting audio from an audio...
Page 282 Pass-through audio formats supported with eARC > Using the TV with Other Devices > Audio system (such as an AV receiver or sound bar) > Outputting audio from an audio system Go to page top F-232-100-17(1) Copyright 2022 Sony Corporation 04-04_03.html[3/4/2022 2:02:47 PM]...
Page 283 Help Guide | Connecting an audio system Help Guide Search Getting Started > Using the TV with Other Devices > Audio system (such as an AV receiver or sound bar) Useful features > Connecting an audio system Print Watching TV Connecting an audio system Using the TV with Other Devices See the illustrations below to connect an audio system such as an AV...
Page 284 Help Guide | Connecting an audio system (only TVs with a built-in MIC). HDMI connection (eARC supported) Connect the external input device and TV with an HDMI cable. Connect the TV and audio system with another HDMI cable. Connect the audio system to the TV’s HDMI input terminal bearing the text “ARC”...
Page 285 AV receiver or Sound bar Optical audio cable (not supplied) Adjusting an audio system Hint For more information, please visit the Sony support website. Support Site Related topics No sound but good picture. No audio or low audio with a home theater system.
Page 286 Help Guide | Adjusting an audio system Help Guide Search Getting Started > Using the TV with Other Devices > Audio system (such as an AV receiver or sound bar) Useful features > Adjusting an audio system Print Watching TV Adjusting an audio system Using the TV with Other Devices After connecting an audio system to the TV, adjust the TV’s audio output...
Page 287 No audio or low audio with a home theater system. > Using the TV with Other Devices > Audio system (such as an AV receiver or sound bar) > Adjusting an audio system Go to page top F-232-100-17(1) Copyright 2022 Sony Corporation 04-04_02.html[3/4/2022 2:02:53 PM]...
Page 288 Connecting an audio system > Using the TV with Other Devices > Audio system (such as an AV receiver or sound bar) > Pass-through audio formats supported with eARC Go to page top F-232-100-17(1) Copyright 2022 Sony Corporation 04-04_04.html[3/4/2022 2:02:56 PM]...
Page 289 Help Guide | Connecting a Bluetooth device Help Guide Search Getting Started > > Using the TV with Other Devices Bluetooth devices > Connecting a Bluetooth device Useful features Print Connecting a Bluetooth device Watching TV Using the TV with Other Devices To pair the TV with a Bluetooth device Connecting to a Network Only for Bluetooth A2DP-supported models that can use Bluetooth audio...
Page 290 You want to output sound from the headphones/Bluetooth audio device and audio system/TV speakers at the same time. > > Using the TV with Other Devices Bluetooth devices > Connecting a Bluetooth device Go to page top F-232-100-17(1) Copyright 2022 Sony Corporation 04-06_01.html[3/4/2022 2:02:59 PM]...
Page 291 Help Guide | Adjusting the AV sync setting Help Guide Search Getting Started > > Using the TV with Other Devices Bluetooth devices > Adjusting the AV sync setting Useful features Print Adjusting the AV sync setting Watching TV Using the TV with Other Devices If a Bluetooth audio device is connected, there may be a delay between the picture and sound due to the properties of Bluetooth.
Page 292 TV speakers or a sound bar with a wired (HDMI cable/digital optical cable) connection instead. > > Using the TV with Other Devices Bluetooth devices > Adjusting the AV sync setting Go to page top F-232-100-17(1) Copyright 2022 Sony Corporation 04-06_02.html[3/4/2022 2:03:02 PM]...
Page 293 AVRCP (Audio/Video Remote Control Profile) Troubleshooting SPP (Serial Port Profile) Index/Other Related topics Connecting a Bluetooth device > > Using the TV with Other Devices Bluetooth devices > Supported Bluetooth profiles Go to page top F-232-100-17(1) Copyright 2022 Sony Corporation 04-06_03.html[3/4/2022 2:03:05 PM]...
Page 294 Related topics Using features available for BRAVIA Sync-compatible devices Adjusting BRAVIA Sync settings > > Using the TV with Other Devices BRAVIA Sync-compatible devices > BRAVIA Sync overview Go to page top F-232-100-17(1) Copyright 2022 Sony Corporation 04-07_01.html[3/4/2022 2:03:08 PM]...
Page 295 Help Guide | Using features available for BRAVIA Sync-compatible devices Help Guide Search Getting Started > > Using the TV with Other Devices BRAVIA Sync-compatible devices > Using features available for BRAVIA Sync-compatible devices Useful features Print Using features available for BRAVIA Watching TV Sync-compatible devices Using the TV with Other Devices...
Page 296 Related topics BRAVIA Sync overview Adjusting BRAVIA Sync settings > > Using the TV with Other Devices BRAVIA Sync-compatible devices > Using features available for BRAVIA Sync-compatible devices Go to page top F-232-100-17(1) Copyright 2022 Sony Corporation 04-07_02.html[3/4/2022 2:03:11 PM]...
Page 297 — [Channels & Inputs] — [External inputs] — [BRAVIA Sync settings] — [BRAVIA Sync control]. Activate BRAVIA Sync on the connected device. When a specific Sony BRAVIA Sync-compatible device is connected and powered on and [BRAVIA Sync control] is enabled, BRAVIA Sync is automatically activated on that device.
Page 298 Related topics BRAVIA Sync overview Using features available for BRAVIA Sync-compatible devices > > Using the TV with Other Devices BRAVIA Sync-compatible devices > Adjusting BRAVIA Sync settings Go to page top F-232-100-17(1) Copyright 2022 Sony Corporation 04-07_03.html[3/4/2022 2:03:14 PM]...
Page 299 Help Guide | Viewing pictures in 4K resolution Help Guide Search Getting Started > Using the TV with Other Devices > Viewing pictures in 4K from compatible devices Useful features > Viewing pictures in 4K resolution Print Watching TV Viewing pictures in 4K resolution Using the TV with Other Devices You can connect a digital still camera/camcorder that supports HDMI 4K Connecting to a Network...
Page 300: Computers, Cameras, And Camcorders
Help Guide | Viewing pictures in 4K resolution Select the folder, and then select the file to play. To view pictures stored on a digital still camera/camcorder Connect a digital still camera or camcorder that supports HDMI output to the HDMI IN jack (socket) of the TV, using an HDMI cable.
Page 301 Help Guide | Viewing pictures in 4K resolution > Viewing pictures in 4K resolution Go to page top F-232-100-17(1) Copyright 2022 Sony Corporation 04-09_01.html[3/4/2022 2:03:17 PM]...
Page 302: Print
Help Guide | Settings for viewing pictures through HDMI input with higher quality Help Guide Search Getting Started > Using the TV with Other Devices > Viewing pictures in 4K from compatible devices Useful features > Settings for viewing pictures through HDMI input with higher quality Watching TV Print...
Page 303 Viewing pictures in 4K resolution > Using the TV with Other Devices > Viewing pictures in 4K from compatible devices > Settings for viewing pictures through HDMI input with higher quality Go to page top F-232-100-17(1) Copyright 2022 Sony Corporation 04-09_02.html[3/4/2022 2:03:20 PM]...
Page 304 Help Guide | Adjusting home network settings Help Guide Search Getting Started > > Connecting to a Network Home network features > Adjusting home network settings Useful features Print Adjusting home network settings Watching TV Using the TV with Other Devices You can adjust the following home network settings.
Page 305 [Deregister remote device] Deregister a device to disable operation of the TV from that device. > > Connecting to a Network Home network features > Adjusting home network settings Go to page top F-232-100-17(1) Copyright 2022 Sony Corporation 06-03_01.html[3/4/2022 2:03:23 PM]...
Page 306 Help Guide | Playing content from a computer Help Guide Search Getting Started > > Connecting to a Network Home network features > Playing content from a computer Useful features Print Playing content from a computer Watching TV Using the TV with Other Devices You can enjoy content (photo/music/video files) stored on a network device located in another room, if you connect the TV to a home network Connecting to a Network...
Page 307 Depending on the file, playback may not be possible even when using the supported formats. Related topics Adjusting home network settings > > Connecting to a Network Home network features > Playing content from a computer Go to page top F-232-100-17(1) Copyright 2022 Sony Corporation 06-03_02.html[3/4/2022 2:03:26 PM]...
Page 308 Help Guide | Playing content from a media server Help Guide Search Getting Started > > Connecting to a Network Home network features > Playing content from a media server Useful features Print Playing content from a media server Watching TV Using the TV with Other Devices You can play photo/music/video files in a controller (e.g., digital still camera) on the TV screen by operating the controller directly, if you...
Page 309 If a full reset (restart) of the Reset (restart) the TV. For details, refer to TV is required Software updates Check and try Support Site > > > Troubleshooting Start here Self diagnostics Go to page top F-232-100-17(1) Copyright 2022 Sony Corporation 08-01_01.html[3/4/2022 2:03:32 PM]...
Page 310 Help Guide | If a full reset (restart) of the TV is required Help Guide Search Getting Started > > Troubleshooting Start here > If a full reset (restart) of the TV is required Useful features Print If a full reset (restart) of the TV is Watching TV required Using the TV with Other Devices...
Page 311 Initial Setup wizard. You must agree to the Google Terms of Service and Google Privacy Policy. > > Troubleshooting Start here > If a full reset (restart) of the TV is required Go to page top F-232-100-17(1) Copyright 2022 Sony Corporation 08-01_03.html[3/4/2022 2:03:34 PM]...
Page 312 Help Guide | No color/Dark picture/Color is not correct/Picture is too bright. Help Guide Search Getting Started > > Troubleshooting Picture (quality)/screen > No color/Dark picture/Color is not correct/Picture is too bright. Useful features Print No color/Dark picture/Color is not Watching TV correct/Picture is too bright.
Page 313 (Quick Settings) button on the remote control, and select [Settings] — [Display & Sound] — [Picture] — [Motion] — [CineMotion]. > > Troubleshooting Picture (quality)/screen > Distorted picture./The screen flickers. Go to page top F-232-100-17(1) Copyright 2022 Sony Corporation 08-02_02.html[3/4/2022 2:03:40 PM]...
Page 314 Check whether the connected device has the latest settings or firmware. Availability depends on your model/region/country. > > Troubleshooting Picture (quality)/screen > High resolution HDR pictures are not displayed. Go to page top F-232-100-17(1) Copyright 2022 Sony Corporation 08-02_30.html[3/4/2022 2:03:43 PM]...
Page 315 Troubleshooting To watch streaming content, connect the TV to the Internet. Hint Index/Other For more information, please visit the Sony support website. Support Site Related topics Using Wi-Fi to connect the TV to the Internet/Network Connecting to a network using a LAN cable >...
Page 316 Check these things first to troubleshoot your TV reception. Troubleshooting You cannot receive or select channels. Index/Other > > Troubleshooting Broadcast reception > You cannot view digital channels. Go to page top F-232-100-17(1) Copyright 2022 Sony Corporation 08-04_08.html[3/4/2022 2:03:49 PM]...
Page 317 Set to receive and select antenna channels. [Cable] Set to receive and select cable channels. Related topics You cannot view digital channels. > > Troubleshooting Broadcast reception > You cannot receive or select channels. Go to page top F-232-100-17(1) Copyright 2022 Sony Corporation 08-04_11.html[3/4/2022 2:03:52 PM]...
Page 318 Remove the headphones or disconnect the Bluetooth audio device. Related topics No audio or low audio with a home theater system. > > > Troubleshooting Sound No sound but good picture. Go to page top F-232-100-17(1) Copyright 2022 Sony Corporation 08-05_01.html[3/4/2022 2:03:55 PM]...
Page 319 AUDIO OUT (OPTICAL) may not provide an audio signal. Related topics Connecting an audio system > > Troubleshooting Sound > No audio or low audio with a home theater system. Go to page top F-232-100-17(1) Copyright 2022 Sony Corporation 08-05_03.html[3/4/2022 2:03:58 PM]...
Page 320: Go To
Help Guide | You want to output sound from the headphones/Bluetooth audio device and audio system/TV speakers at the same time. Help Guide Search Getting Started > > Troubleshooting Sound > You want to output sound from the headphones/Bluetooth audio device and audio Useful features system/TV speakers at the same time.
Page 321 Help Guide | You are concerned about a delay between the picture and sound. Help Guide Search Getting Started > > Troubleshooting Sound > You are concerned about a delay between the picture and sound. Useful features Print You are concerned about a delay Watching TV between the picture and sound.
Page 322 [Settings] — [Display & Sound] — [Audio output] — [Pass through mode] — [Off]. > > Troubleshooting Sound > No TV sounds such as operation sound or audio response. Go to page top F-232-100-17(1) Copyright 2022 Sony Corporation 08-05_11.html[3/4/2022 2:04:06 PM]...
Page 323 [Settings] — [Display & Sound] — [Audio output] — [Speakers] — [Audio system] Enable the audio system’s eARC feature. Related topics Connecting an audio system > > Troubleshooting Sound > You cannot establish an eARC connection. Go to page top F-232-100-17(1) Copyright 2022 Sony Corporation 08-05_12.html[3/4/2022 2:04:13 PM]...
Page 324 When [Pass through mode] is set to [Auto] > > Troubleshooting Sound > You cannot use voice search with the built-in MIC (only TVs with a built-in MIC). Go to page top F-232-100-17(1) Copyright 2022 Sony Corporation 08-05_13.html[3/4/2022 2:04:16 PM]...
Page 325 [Settings] — [System] — [Built-in MIC sensitivity] > > Troubleshooting Sound > The TV's built-in MIC picks up sound from the surroundings (only TVs with a built- in MIC). Go to page top F-232-100-17(1) Copyright 2022 Sony Corporation 08-05_15.html[3/4/2022 2:04:18 PM]...
Page 326 Contact your Internet service provider for router/modem settings. Try using apps later. The app content provider’s server may be out of service. Hint For more information, please visit the Sony support website. Support Site Related topics Connecting to a network using a LAN cable Using Wi-Fi to connect the TV to the Internet/Network >...
Page 327 Help Guide | The remote control does not operate. Help Guide Search Getting Started > > Troubleshooting Remote control/accessories > The remote control does not operate. Useful features Print The remote control does not Watching TV operate. Using the TV with Other Devices Connecting to a Network Check if the TV is working properly Settings...
Page 328 Help Guide | The remote control does not operate. Push-release type Note Remote controls with a MIC button or Google Assistant button are connected to the TV using Bluetooth. Radio interference may occur in the following situations and cause issues such as poor operation of microphone or remote control because Bluetooth radio waves use the same frequency as radio waves emitted from microwaves and wireless LANs (IEEE802.11b/g/n).
Page 329 If you cannot operate the TV with the supplied remote control, select the above in order until [Connect a new remote] using another Sony TV's remote control, and then try connecting again with the supplied remote control. Depending on your model, a Bluetooth remote control is supplied and already paired with the TV.
Page 330 Wait for about 10 to 20 seconds, then try again. Related topics Using the remote control microphone > > Troubleshooting Remote control/accessories > The remote control does not operate. Go to page top F-232-100-17(1) Copyright 2022 Sony Corporation 08-07_01.html[3/4/2022 2:04:24 PM]...
Page 331 To enable the remote control backlight again, perform the procedure above. > > Troubleshooting Remote control/accessories > You want to disable the remote control backlight. (only remote controls that feature backlight) Go to page top F-232-100-17(1) Copyright 2022 Sony Corporation 08-07_04.html[3/4/2022 2:04:27 PM]...
Page 332 Help Guide | The TV cannot be turned off using the remote control. Help Guide Search Getting Started > > Troubleshooting Power > The TV cannot be turned off using the remote control. Useful features Print The TV cannot be turned off using Watching TV the remote control.
Page 333 If a full reset (restart) of the TV is required Home menu Using the Quick Settings > > Troubleshooting Power > The TV cannot be turned off using the remote control. Go to page top F-232-100-17(1) Copyright 2022 Sony Corporation 08-08_05.html[3/4/2022 2:04:30 PM]...
Page 334 (US, CA and MX models only) Check if [Auto shut-off] in [Power & Energy] is activated. Related topics Timers & Clock > > > Troubleshooting Power The TV turns off automatically. Go to page top F-232-100-17(1) Copyright 2022 Sony Corporation 08-08_01.html[3/4/2022 2:04:33 PM]...
Page 335 Disable the [TV auto power on] setting in [BRAVIA Sync settings]. Connecting to a Network Related topics Settings BRAVIA Sync-compatible devices Timers & Clock Troubleshooting Index/Other > > > Troubleshooting Power The TV turns on automatically. Go to page top F-232-100-17(1) Copyright 2022 Sony Corporation 08-08_02.html[3/4/2022 2:04:36 PM]...
Page 336 Help Guide | The TV does not turn on. Help Guide Search Getting Started > > > Troubleshooting Power The TV does not turn on. Print Useful features The TV does not turn on. Watching TV Perform the procedures in the order below until the problem is solved. Using the TV with Other Devices 1.
Page 337 Related topics The remote control does not operate. If a full reset (restart) of the TV is required > > > Troubleshooting Power The TV does not turn on. Go to page top F-232-100-17(1) Copyright 2022 Sony Corporation 08-08_03.html[3/4/2022 2:04:39 PM]...
Page 338 Inputs] — [External inputs] — [HDMI signal format] — the HDMI input you want to set. Related topics Using the TV with Other Devices > > Troubleshooting Connected devices > No picture from a connected device. Go to page top F-232-100-17(1) Copyright 2022 Sony Corporation 08-09_01.html[3/4/2022 2:04:42 PM]...
Page 339 Connecting to a Network Check the cable connection. Related topics Settings Using the TV with Other Devices Troubleshooting Index/Other > > Troubleshooting Connected devices > You cannot select a connected device. Go to page top F-232-100-17(1) Copyright 2022 Sony Corporation 08-09_02.html[3/4/2022 2:04:45 PM]...
Page 340 TV. Troubleshooting Related topics Index/Other BRAVIA Sync-compatible devices > > Troubleshooting Connected devices > You cannot find a connected BRAVIA Sync HDMI device. Go to page top F-232-100-17(1) Copyright 2022 Sony Corporation 08-09_05.html[3/4/2022 2:04:48 PM]...
Page 341 [Settings] — [Channels & Inputs] — [External inputs]. Troubleshooting > > Troubleshooting Connected devices Index/Other > You cannot turn off the cable/satellite box using the TV's remote control. Go to page top F-232-100-17(1) Copyright 2022 Sony Corporation 08-09_19.html[3/4/2022 2:04:51 PM]...
Page 342 > > Troubleshooting Connected devices > An external device (such as a cable/satellite box) cannot be controlled using the TV's remote control. (Cable/satellite box control compatible models only) Go to page top F-232-100-17(1) Copyright 2022 Sony Corporation 08-09_08.html[3/4/2022 2:04:54 PM]...
Page 343 When multiple Bluetooth devices are connected to the TV, the quality of Bluetooth communication may deteriorate. Related topics Bluetooth devices > > Troubleshooting Connected devices > Operation cuts out, or a device does not work. Go to page top F-232-100-17(1) Copyright 2022 Sony Corporation 08-09_11.html[3/4/2022 2:04:57 PM]...
Page 344 Reboot the TV by disconnecting the AC power cord from the TV for two Settings minutes, then turn on the TV. If the problem persists, disconnect the AC power cord, and contact Sony Troubleshooting Customer Support with the number of times the Operational response LED flashes.
Page 345 Help Guide | You are concerned about an image retention. (only models equipped with an OLED panel) Help Guide Search Getting Started > > Troubleshooting Picture (quality)/screen > OLED panel (only models equipped with an OLED panel) Useful features > You are concerned about an image retention.
Page 346 Troubleshooting Picture (quality)/screen > OLED panel (only models equipped with an OLED panel) > You are concerned about an image retention. (only models equipped with an OLED panel) Go to page top F-232-100-17(1) Copyright 2022 Sony Corporation 08-02-31_02.html[3/4/2022 2:05:03 PM]...
Page 347 > OLED panel (only models equipped with an OLED panel) > The screen becomes darker after a certain period of time. (only models equipped with an OLED panel) Go to page top F-232-100-17(1) Copyright 2022 Sony Corporation 08-02-31_01.html[3/4/2022 2:05:07 PM]...
Page 348 Picture (quality)/screen > OLED panel (only models equipped with an OLED panel) > The message [Panel refresh did not finish] is displayed. (only models equipped with an OLED panel) Go to page top F-232-100-17(1) Copyright 2022 Sony Corporation 08-02-31_05.html[3/4/2022 2:05:10 PM]...
Page 349 Help Guide | A white line, or a red, green, or blue line appears on the screen. (only some models equipped with an OLED panel) Help Guide Search Getting Started > > Troubleshooting Picture (quality)/screen > OLED panel (only models equipped with an OLED panel) Useful features >...
Page 350 Other supported files and formats Music Videos Audio sampling rates (for videos) External subtitles > > Using the TV with Other Devices USB devices > > Supported files and formats Photos Go to page top F-232-100-17(1) Copyright 2022 Sony Corporation 04-01-03_01.html[3/4/2022 2:05:16 PM]...
Page 351 Help Guide | Music Help Guide Search Getting Started > > Using the TV with Other Devices USB devices > > Supported files and formats Music Useful features Print Music Watching TV Using the TV with Other Devices Use case : USB / Home Network Connecting to a Network Settings Extension: *.mp4 / *.m4a...
Page 352 Help Guide | Music Extension: *.ogg Description Sampling Rate Vorbis 8k / 11.025k / 16k / 22.05k / 32k / 44.1k / 48k Other Description Sampling Rate LPCM 32k / 44.1k / 48k Extension: *.mp3 Description Sampling Rate MP1L1 / MP1L2 / MP1L3 / MP2L1 / MP2L2 32k / 44.1k / 48k MP2L3 16k / 22.05k / 24k...
Page 353 Other supported files and formats Photos Videos Audio sampling rates (for videos) External subtitles > > Using the TV with Other Devices USB devices > > Supported files and formats Music Go to page top F-232-100-17(1) Copyright 2022 Sony Corporation 04-01-03_02.html[3/4/2022 2:05:19 PM]...
Page 354 Help Guide | Videos Help Guide Search Getting Started > > Using the TV with Other Devices USB devices > > Supported files and formats Videos Useful features Print Videos Watching TV Using the TV with Other Devices Use case : USB / Home Network Connecting to a Network MPEG1 (*.mpg / *.mpe / *.mpeg) Settings...
Page 355 Help Guide | Videos Audio Codec MPEG1L1 / MPEG1L2 / AAC-LC / HE-AAC v1 / HE- AAC v2 / AC3 / E-AC3 Max. / Min. Resolution 1920x1080 / QCIF (176x144) Max. Frame Rate 1920x1080@30fps / 1280x720@60fps Extension : *.m2ts / *.mts Subtitle Type : External Video Codec (Profile@Level) AVC / H.264 BP@L3, MP@L4.2,...
Page 356 Help Guide | Videos Max. Frame Rate 3840x2160@60p / 1920x1080@120fps Video Codec (Profile@Level) HEVC / H.265 MP@L5.1, Main10@L5.1 Audio Codec AAC-LC / HE-AAC v1 / HE-AAC v2 / AC3 / AC4 / E- Max. / Min. Resolution 3840x2160 / QCIF (176x144) Max.
Page 357 Help Guide | Videos Audio Codec DTS core / AC3 / AAC-LC / E-AC3 / HE-AAC v1 / HE- AAC v2 / MPEG1L1 / MPEG1L2 / Vorbis Max. / Min. Resolution 1920x1080 / QCIF (176x144) Max. Frame Rate 1920x1080@30fps / 1280x720@60fps Video Codec (Profile@Level) AVC / H.264 BP@L3, MP@L4.2, HP@L4.2...
Page 358 Help Guide | Videos Main10@L5.1 Audio Codec DTS core / AC3 / AAC-LC / E-AC3 / HE-AAC v1 / HE- AAC v2 Max. / Min. Resolution 3840x2160 / QCIF (176x144) Max. Frame Rate 3840x2160@60p / 1920x1080@120fps 3gpp (*.3gp / *.3g2) Subtitle Type : External Video Codec (Profile@Level) MPEG4 SP@L6, ASP@L5,...
Page 359 Help Guide | Videos AAC-LC / HE-AAC v1 / HE-AAC v2 / AC3 / E-AC3 / MPEG1L1 / MPEG1L2 / μ-LAW / PCM (U8) / PCM (S16BE) / PCM (S16LE) Max. / Min. Resolution 1920x1080 / QCIF (176x144) Max. Frame Rate 1920x1080@30fps / 1280x720@60fps Video Codec (Profile@Level) Motion JPEG...
Page 360 Help Guide | Audio sampling rates (for videos) Help Guide Search Getting Started > > Using the TV with Other Devices USB devices > > Supported files and formats Audio sampling rates (for videos) Useful features Print Audio sampling rates (for videos) Watching TV Using the TV with Other Devices Audio Codec...
Page 361 Help Guide | Audio sampling rates (for videos) External subtitles > > Using the TV with Other Devices USB devices > > Supported files and formats Audio sampling rates (for videos) Go to page top F-232-100-17(1) Copyright 2022 Sony Corporation 04-01-03_04.html[3/4/2022 2:05:25 PM]...
Page 362 Other supported files and formats Index/Other Photos Music Videos Audio sampling rates (for videos) > > Using the TV with Other Devices USB devices > > Supported files and formats External subtitles Go to page top F-232-100-17(1) Copyright 2022 Sony Corporation 04-01-03_05.html[3/4/2022 2:05:28 PM]...

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