Solving Problems
Network Problems
Wireless Connections
If the wireless network connection is lost —
The wireless router is offline or wireless has
been disabled on the computer.
•
Ensure that wireless is enabled (see "Enable
or Disable Wireless" on page 12).
•
Check your wireless router to ensure it is
powered on and connected to your data
source (cable modem or network hub).
•
Interference may be blocking or interrupting
your wireless connection. Try moving the
computer closer to your wireless router.
•
Re-establish your connection to the
wireless router (see "Setting Up a Wireless
Connection" on page 14).
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Wired Connections
If the network connection is lost — The cable
is loose or damaged.
•
Check the cable to ensure it is plugged in
and not damaged.
•
The link integrity light on the integrated
network connector lets you verify that
your connection is working and provides
information on the status:
–
Green — A good connection exists
between a 10-Mbps network and the
computer.
–
Amber — A good connection exists
between a 100-Mbps network and the
computer.
–
Off — The computer is not detecting
a physical connection to the network.
For assistance, contact your network
administrator or ISP.
NOTE: The link integrity light on the network
connector is only for the wired cable
connection. The link integrity light does not
provide status for wireless connections.