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Due to the increased density of semiconductors used in recent Dell products, the sensitivity to static damage is now higher than in previous Dell products. For this reason, some previously approved methods of handling parts are no longer applicable.
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• Transporting Sensitive Components – When transporting ESD sensitive components such as replacement parts or parts to be returned to Dell, it is critical to place these parts in anti-static bags for safe transport. Working on your computer...
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Transporting sensitive components When transporting ESD sensitive components such as replacement parts or parts to be returned to Dell, it is critical to place these parts in anti-static bags for safe transport.
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If the tablet is connected to a docking device (docked) such as the optional docking station or keyboard dock, un-dock it. Disconnect the power adapter from the tablet. Press and hold the power button for a few seconds to remove the flea power from the system board. CAUTION: To guard against electrical shock, always unplug your tablet from the electrical outlet.
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NOTE: After you press and hold the Power button, by default, the “Slide to shut down your PC” screen displays only in Venue 11 Pro 7130 . For Venue 11 pro 7130 vPro and Venue 11 Pro 7139 , by default, the tablet enters sleep mode. However, if you change the power button setting to shut down, the tablet shuts down.
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Removing and installing components This section provides detailed information on how to remove or install the components from your computer. Recommended tools The procedures in this document may require the following tools: • Phillips screwdriver • #0 Phillips head screwdriver •...
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micro SD - micro SIM card uSIM cards can be installed only on tablets shipped with WWAN module. Flip the tablet on a plane and flat surface. Press the two Kickstand auto-release pegs, and slide the kickstand [1],[2]. NOTE: Or Pull and slide the kickstand to open, ensure NOT to pull more than 135° to avoid damage to the hinges. NOTE: Ensure to turn off or disconnect power, to drain flea power before installing the micro SD and/or micro- SIM.
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Perform the same steps to remove the microSD / micro-SIM cards Display Assembly Removing the display assembly Follow the procedure in Before working inside your tablet. Remove the: uSIM/microSD card NOTE: uSIM card slot is available only on tablets shipping with WWAN module. Open the kickstand by holding the tablet vertically and pressing it down.
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NOTE: You can also open the kickstand from the speaker recess area. Place the tablet on a flat surface and lift the stand to reveal the base of the tablet. To release the display assembly: Remove the M1.6 x 3.0 (6) screws that secure the base cover to the tablet [1]. Removing and installing components...
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b Close the kickstand [2] and flip the tablet to view the display. Use a plastic scribe [1] to pry the edges [2] of the display panel starting from the bottom side first (near the docking port). Removing and installing components...
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NOTE: Ensure to pry from the docking port and gently moving clockwise to avoid damage to the plastic clips. Flip the display panel on a plane surface with the LCD panel upwards. To disconnect the cables: Push and disconnect the battery cable on the system board [1]. Removing and installing components...
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b Pull and disconnect the display cable on the system board [2]. Lift the display assembly from the tablet. Installing the display assembly Place the display panel on a plane surface. Connect the display cable to the connector on the system board Connect the battery cable to the connector on the system board.
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display panel To remove the SSD module: Remove the M2.0 x 2.5 screw securing the SSD shield [1]. b Lift the SSD shield away from the tablet [2]. Slide and lift the SSD module from the slot on the tablet [3]. NOTE: Ensure NOT to lift the SSD card by an angle more than 15°.
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WLAN card Removing the WWAN card Follow the procedure in Before working inside your tablet. Remove the: uSIM/micrSD card NOTE: uSIM card slot is available only on tablets shipping with WWAN module. display panel To remove the WWAN card: Remove the M2.0 x 3.5 screw securing the WWAN bracket [1] and lift the bracket [2]. b Disconnect the antenna cables from the WWAN card [3].
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Insert the WLAN bracket to the WLAN card. Replace the M2.0 x 3.5 screw to secure WLAN bracket. Install the: display panel uSIM/microSD NOTE: uSIM card is installed only on tablets shipping with WWAN module. Follow the procedure in After working inside your tablet.
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Release the speakers from the tablet [3]. NOTE: The speaker is attached with an adhesive, ensure to pull gently for reuse of the tape in installing the speaker. Installing speaker Insert the speaker in the block on the system board. Connect the cables to the system board.
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Installing the battery Insert the battery into the slot on the tablet. Replace the M2.0 x 4.0 screws to secure the battery to the tablet. Connect the battery connector to the system board and release the adhesive tape that secures the connector. Install the: display panel uSIM/microSD card...
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Lift the system fan from the tablet system chassis [3]. Installing the system fan Align the system fan with screw holders on the system board. Replace the M2.0 x 3.0 screws to secure the system fan to the system board. Connect the system fan cable to the system board.
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NOTE: Micro-SIM card slot is available only on tablets shipping with WWAN module. Display panel To remove the heat sink assembly: Peel the conductive tapes that secure the shielding cover. NOTE: Ensure to peel off the tape carefully, as any damage to the tape will need to raise a new order for conductive tapes.
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Installing heat sink assembly Align the heat sink assembly with screw holders on the system board. Replace the M2.0 x 2.5 screws to secure the heat sink to the system board. NOTE: Tighten the screws on the system board in the order of the callout numbers [1, 2, 3, 4] as indicated on the heat sink. Install the shielding covers on the heat sink assembly.
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NOTE: Micro-SIM card slot is available only on tablets shipping with WWAN module. Display panel To remove the front camera: Remove the conductive tape covering the shielding cover [1]. NOTE: Ensure to pull the conductive tape gently to reuse in installing the front camera. b Lift the shielding cover covering the front cameracable connected to the system board[2].
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NOTE: uSIM card is installed only on tablets shipping with WWAN module. Follow the procedure in After working inside your tablet. Rear facing camera Removing rear camera Follow the procedure in Before working inside your tablet. Remove the: uSIM/microSD NOTE: Micro-SIM card slot is available only on tablets shipping with WWAN module.
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Connect the rear camera cable to the system board. Install the: front camera display panel uSIM/microSD NOTE: uSIM card is installed only on tablets shipping with WWAN module. Follow the procedure in After working inside your tablet. Smart Card Cage Removing the smart card cage NOTE: Always remove the smart card from the smart card reader.
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Installing the smart card cage Insert the smart cage into the slot on the tablet. Replace the M2.0 x 2.5 screws screws to secure the smart card cage to the tablet. Connect the smart cable to the smart card module. Install the: display panel uSIM/microSD card...
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Lift the docking board after releasing the cable from the adhesive. Removing and installing components...
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Installing the docking board Insert the docking board into the slot on the tablet. Replace the M2.0 x 2.0 screws to secure the docking board to the tablet. Affix the docking board cable on the tablet, Connect the docking board cable to the connector on the system board. Install the: battery display panel...
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Un route the antenna cables from the routing clips [1,2,3]. To remove the system board Remove the bracket M2.0 x 2.5 screws (2) and lift the bracket form the tablet [1],[2]. b Release the coin cell battery from the adhesive on the tablet chassis [3]. Removing and installing components...
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Remove the M2.0 x 2.5 screws (4) that secure the system board to the tablet [1]. d Lift the system board from the tablet [2]. Removing and installing components...
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Installing system board Align the system board with the screw holders on the tablet. Tighten the M2.0 x 2.5 screws to secure the system board to the tablet. NOTE: Remember to align the Type-C port and tighten the two screws to secure the port to the system chassis. Route the antenna cables through the routing clips and channels.
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NOTE: If you can easily disconnect the RTC battery cable from beneath the connector on the system board, you need not remove the system board to remove the RTC battery. Installing the RTC battery Insert the RTC battery to the slot on and affix it to the back cover. Connect the RTC battery cable to the connector beneath the system board.
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battery smart card cage To disconnect the cables: Lift the shield from the connector on the USH board [1]. b Disconnect the NFC and fingerprint reader cables from the connectors on the USB board [2]. Disconnect the USH board cable from the connector on the USH board [3] d Remove the M2.0 x 2.5 screw that secures the USH board [4].
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Antenna Removing the antenna module Follow the procedure in Before working inside your tablet. Remove: uSIM and/or microSD card NOTE: uSIM card slot is available only on tablets shipping with WWAN module. display panel battery front facing camera rear facing camera system board To un route the antenna cables of the antenna module: Peel the tape that secures the cables to the back cover of the tablet [1].
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Installing the antenna module Insert the antenna module into the slot on the back cover of the tablet. Tighten the M1.6 x 3 screw to secure the antenna module, Un route the antenna cables from the routing channels, Affix the tape and the conductive tapes to secure the antenna cables Install the: heat sink rear facing camera...
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Hard drive options • Drivers • Dell Active Pen Power adapter This system is shipped with 45 W or 65 W Type-C power adapters. WARNING: When you disconnect the power adapter cable from the tablet, grasp the connector, not the cable itself, and then pull firmly but gently to avoid damaging the cable.
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• Intel HD graphics - exceptional videos, editing smallest details in the videos • Intel Quick Sync Video - excellent video conferencing capability, quick video editing and authoring • Intel Clear Video HD - visual quality and color fidelity enhancements for HD playback and immersing web browsing •...
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Verifying processor usage in resource monitor Right click the on tablet. Select Start Task Manager. The Windows Task Manager window is displayed. Click the Performance tab in the Windows Task Manager window. The processor performance details are displayed. Click Open Resource Monitor. Technology and components...
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Chipset The chipset is integrated on the processor. Identifying chipset in device manager on Windows 10 NOTE: The Chipset information displayed is a generic image and may be different from what is displayed. Type Device Manager in the Ask me anything field. Device Manager window appears.
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> System . Under System, click About. Testing memory using ePSA Turn on or restart your tablet. Perform one of the following actions after the Dell logo is displayed: • With keyboard—Press F12. • Tablet only—Press Volume Up button before pressing the Power button to turn on the tablet. Once the power sequence is initiated, you can release the Volume Up button and ePSA will launch.
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Starting the camera To start the camera, open an application that uses the camera. For instance, if you tap the Dell webcam central software or the Skype software that is shipped with the 2-in-1, the camera turns on. Similarly, if you are chatting on the internet and the application requests to access the webcam, the webcam turns on.
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Starting the camera application Tap or click the Windows button and select All apps. Select Camera from the apps list. If the Camera App is not available in the apps list, search for it. Technology and components...
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Identifying the hard drive in the BIOS Turn on or restart your laptop. When the Dell logo appears, perform one of the following actions to enter the BIOS setup program: • With keyboard — Tap F2 until the Entering BIOS setup message appears. To enter the Boot selection menu, tap F12.
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Drivers This section lists the drivers associated with the components shipped with your tablet. System drivers Figure 3. System drivers Technology and components...
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Disk driver Figure 4. Disk driver Technology and components...
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Sound, video and game controller drivers Figure 5. Sound, video, and game controllers Technology and components...
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Dell Active Pen • Natural writing feel for a pen on paper experience • Industry leading accuracy, built with Wacom feel IT technologies • Active stylus with hovering and pressure-sensitive tip (2048 levels of pressure) • Magnetic attach feature with built-in magnet for increased fastening strength •...
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System specifications Processor specifications Feature Specification Types • 7th Gen Intel® Core™ Processors up to i3, U Dual Core • 8th Gen Intel® Core™ Processors up to i7, U, Quad Core Environmental specifications Temperature Specifications Operating 0°C to 35°C (32°F to 95°F) Storage –40°C to 65°C (–40°F to 149°F) Relative humidity...
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Feature Specification Height(Tablet 0.59 inch - 0.63 inch (14.9 mm - 15.9 mm) +Keyboard only) Depth • Tablet only: 8.22 inches (208.8 mm) • Tablet with Travel Keyboard - 8.52 inch ( 216.4mm) Battery specifications Feature Specification Type • 31.5 Whr Polymer battery with ExpressCharge •...
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Feature Specification Output current • 20 V/2.25 A (Continuous) • 15 V/3 A (Continuous) • 9.0 V/3 A (Continuous) • 5.0 V/3 A (Continuous) Rated output 20 VDC/15 VDC/9 VDC/5 VDC voltage Weight • 0.17 kg/0.37 lbs (45W) • 0.216 kg/0.476 lbs (65W) Dimensions •...
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Feature Specification • Optional IR camera (Win Hello compliant) Sensor type CMOS sensor technology (Front and Rear camera) Imaging rate Up to 30 frames per second Video Resolution • Front Camera- 2592 x 1944 pixels • Rear Camera- 3264 x 2448 pixels Communication specifications Features Specification...
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Intel Integrated HD Graphics 620 (7th Generation Intel® Core) • Intel Integrated UHD Graphics 620 (8th Generation Intel® Core) External display Optional Dell Adapter - USB Type-C to HDMI/ Ethernet/USB 3.1 Gen1 support NOTE: Supports VGA, DisplayPort, HDMI through the docking station.
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Feature Specification Speakers Internal speaker 2 W (RMS) per channel amplifier Volume controls Volume up and Volume down buttons System specifications...
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Entering BIOS without keyboard Press the power button to turn on your tablet. Press and hold the Volume Up button when the Dell logo appears on the screen. When the F12 boot selection menu appears, select BIOS Setup using the Volume Up button.
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Option Description • Device Information: Displays M.2 SATA, M.2 PCIe SSD-0, Passthrough MAC address, Video Controller, Video BIOS Version, Video Memory, Panel Type, Native Resolution, Audio Controller, Wi-Fi Device, WiGig Device, Cellular Device, Bluetooth Device Battery Information Displays the battery status health and whether the AC adapter is installed. Boot Sequence Allows you to change the order in which the tablet attempts to find an operating system.
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If USB port is disabled, the OS cannot see any device attached to this port. The options are: • Enable USB Boot Support—enabled by default • Enable External USB Port—enabled by default • Always Allow dell docks—enabled by default System setup...
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Option Description NOTE: USB keyboard and mouse always work in the BIOS setup irrespective of these settings. USB PowerShare This field configures the USB PowerShare feature behavior. This option allows you to charge external devices using the stored system battery power through the USB PowerShare port. This option is disabled by default Audio This field enables or disables the integrated audio controller.
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Allows you to enable docks. The options are: configuration • Always Allow Dell DocksThis option is enabled by default. • When set to enabled, allows connection to the Dell WD and TB family of docks (Type-C docks) independent of USB and Thunderbolt Adapter configuration settings. System setup...
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Option Description • When set to disabled, the docks will be controlled via the USB and Thunderbolt Adapter configuration settings. Thunderbolt Allows you to configure the Thunderbolt™ adapter security settings within the Operating System. Adapter NOTE: Security Levels are not applicable or enforced in the Pre-boot environment. configuration: The options are: •...
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Option Description • 15 seconds • 30 seconds • 1 minute • 5 minute • 15 minute • never Touchscreen Allows you to controls whether the touchscreen is enabled or disabled. By default, the option is enabled. Unobtrusive Mode Allows you to select the option. When enabled, pressing Fn+F7 turns off all light and sound emissions in the system.
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Option Description Default setting: Not set Strong Password Allows you to enforce the option to always set strong passwords. Default Setting: Enable Strong Password is not selected. NOTE: If Strong Password is enabled, the Admin and System passwords must contain at least one uppercase character, one lowercase character and be at least 8 characters long.
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Option Description CPU XD Support Allows you to enable the Execute Disable mode of the processor. Enable CPU XD Support—enabled by default Admin Setup Allows you to prevent users from entering Setup when an Administrator password is set. Lockout Default Setting: This option is enabled Master password This option is not enabled by default lockout...
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Option Description NOTE: Disabling this option will block BIOS updates from services such as Microsoft Windows Update and Linux Vendor Firmware Service (LVFS). TPM 2.0 Security Allows you to enable the Trusted Platform Module (TPM) during POST. You can control whether the trusted platform module is visible to the operating system. The option is: •...
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Secure Boot screen options Option Description Secure Boot Enable This option enables or disables the Secure Boot feature. • Disabled • Enabled Default setting: Enabled Expert Key Allows you to manage all secure boot keys. Manage All Factory Keys (PK, KEK, DB, DBX) Management NOTE: For Secure Boot to be enabled, the system needs to be in UEFI boot mode and the Enable Legacy Option ROMs option...
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Option Description Enclave Memory This option allows you to set the SGX Enclave Reserve Memory Size. The options are: Size • 32 MB • 64 MB • 128 MB—enabled by default Intel software Guard Extensions Option Description Intel SGX Enable This option enables or disables to provide a secured environment for running code/storing sensitive information in the context of the main OS.
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Option Description • Enable Intel TurboBoost Default setting: The option is enabled. HyperThread Allows you to enable or disable the Hyper-Threading in the processor. Control • Disabled • Enabled Default setting: Enabled is selected. Performance screen options Option Description Multi Core Support This field specifies whether the process has one or all cores enabled. The performance of some applications improves with the additional cores.
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Standard—Fully charges your battery at a standard rate—enabled by default. Configuration • ExpressCharge—The battery charges over a shorter time using Dell’s fast charging technology. If Custom Charge is selected, you can also configure Custom Charge Start and Custom Charge Stop. NOTE: All charging mode may not be available for all the batteries.
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• Enable USB Wake Support • Wake on Dell USB-C Dock The option is selected by default. Wireless Radio Allows you to sense the connection of the system to a wired network and subsequently disable the selected Control wireless radios (WLAN and/or WWAN) Upon disconnection from the wired network, the selected wireless radios is re-enabled.
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Adaptive This option is enabled by default. Configuration • Standard Fully charges your battery at a standard rate. • ExpressCharge The battery charges over a shorter period of time using Dell’s fast charging technology. • Primarily AC use • Custom If Custom Charge is selected, you can also configure Custom Charge Start and Custom Charge Stop.
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Option Description • Lock Mode Enable/Secondary Fastboot Allows you to speed up the boot process by bypassing some of the compatibility steps. The options are: • Minimal • Thorough—enabled by default • Auto Extended BIOS Allows you to create an additional preboot delay. The options are: POST Time •...
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Option Description • Minimal This option is selected by default. • Thorough • Auto Extended BIOS Allows you to create an additional pre-boot delay. The options are: POST Time • 0 seconds This option is enabled by default. • 5 seconds •...
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Virtualization Support options Option Description Virtualization Allows you to enable or disable the Intel Virtualization Technology. Enable Intel Virtualization Technology This option is selected by default. VT for Direct I/O Enables or disables the Virtual Machine Monitor (VMM) from utilizing the additional hardware capabilities provided by Intel®...
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Option Description • BIOS Recovery from Hard Drive—enabled by default • Always perform integrity check—disabled by default Maintenance Option Description Service Tag Displays the Service Tag of your computer. Asset Tag Allows you to create a system asset tag if an asset tag is not already set. This option is not set by default. BIOS Downgrade Allows you to control flashing of the system firmware to previous revisions.
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It is recommended to update your BIOS (System setup) on replacing the system board or if an update is available. Ensure that your notebook battery is fully charged and connected to a power outlet. Restart the notebook. Go to Dell.com/support. Enter the Service Tag or Express Service Code and click Submit. NOTE:...
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The Security screen is displayed. Select System Password and create a password in the Enter the new password field. Use the following guidelines to assign the system password: • A password can have up to 32 characters. • The password can contain the numbers 0 through 9. •...
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USB media available Downloading drivers Turn on the notebook. Go to Dell.com/support. Click Product Support, enter the Service Tag of your notebook, and then click Submit. NOTE: If you do not have the Service Tag, use the auto detect feature or manually browse for your notebook model.
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Human Interface Devices drivers Verify if the Touchpad, and Portable Device drivers are already installed in the computer. Network drivers Install the WLAN and Bluetooth drivers from the Dell support site. Verify if the Network drivers are already installed in the computer. Software...
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Audio drivers Verify if the Realtek Audio drivers are already installed in the computer. Disk drives Verify if the Disk drives drivers are already installed in the computer. Software...
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Management Engine Interface Verify if the Intel Management Engine Interface drivers are already installed in the computer. USB drivers Verify if the USB drivers are already installed in the laptop. Software...
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The following steps can be used to run the ePSA diagnostic utility in DOS mode without using an external keyboard. Power on the system. Before the Dell Logo is displayed, immediately press the Volume Up button to get the Boot Menu. Scroll down the Diagnostics and then press the Volume Down button to select.
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Real Time Clock reset The Real Time Clock (RTC) reset function allows you or the service technician to recover the recently launched model Dell Latitude and Precision systems from select No POST/No Boot/No Power situations. You can initiate the RTC reset on the system from a power off state only if it is connected to AC power.
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AC adapters are shipped based on customer requirements or based on regions. To identify the AC adapter shipped with your notebook, you can verify it from the service tag. Go to Dell.com/support Type the service tag of your notebook. Click System configuration. System configuration details are displayed.
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Dell product catalog. Dell provides several online and telephone-based support and service options. Availability varies by country and product, and some services may not be available in your area. To contact Dell for sales, technical support, or customer service issues: Go to Dell.com/support.