Dial Out
Lift handset (
or press
9
Dial
(system will automatically grab an available line for you)
Speaker Phone Note:
When using the
hear you
the caller to
, turn the
Parking a Call for another Employee
With an active call,
on all phones
Call or Page Employee to Pick Up "Park 1"
To Retrieve
Lift handset, press
:
N
OTE
: Placing a call
ON HOLD
retrieve it (must be placed on park for other employees to retrieve call)
Placing a Call on Hold
With an active call, Press the
NOTE: When placing a call on hold, another employee will NOT be able to retrieve the call. Hold is exclusive
for yourself. If you need an employee to take that call, you will need to transfer it to them.
To Pick Up the Held Call: Press the flashing Call 1 or Call 2 key
Transfer a Call
With an active call, Press
Number or
Dial Extension
Hang up
for call to be transferred
Transfer a Call to Voicemail: Press the Transfer key, Press the VMsg key (on display), followed by the
extension
Intercom Calls
Lift handset (
or press
Number
Dial Extension
Note:
VMsg
Press
soft key (or press
Paging
Lift handset,
Press the Scroll key
Press pre-programmed
Announce Call
Hang Up
(Gently)
Conference call
1. Make
receive
or
first
Conf
Press the
soft key (on display)
2.
3. Make
receive
or
second
Add
Press
soft key, continue to follow steps 3 & 4 to add more callers OR
4.
Begin
Press
soft key (on display) to join all calls
5.
Speaker key)
Speaker Phone
key off if you would like to
MIC
Press
unlit Park key
an
flashing Park key
the
will keep your call on your
Hold
key
Transfer
key
9 + Phone Number
Speaker
key)
8
) after the extension to go directly to voicemail
Page key
ll
(internal or external), when the call is connected,
CA
call
(internal or external)
you must have your
Mute
(ex. Park 1), key will then flash
PERSONAL CALL KEY
, announce call (optional)
Page 1 of 3
key lit
MIC
RED
in order for
Speaker Phone
the
and
NO ONE
else will be able to
Service:
604 -856- 9155
Email:
service@natg.ca