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Dell Vostro 14–3468 Owner's Manual
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Dell Vostro 14–3468 Owner's Manual

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Dell Vostro 14–3468
Owner's Manual
Regulatory Model: P76G
Regulatory Type: P76G002

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Summary of Contents for Dell Vostro 14–3468

  • Page 1 Dell Vostro 14–3468 Owner's Manual Regulatory Model: P76G Regulatory Type: P76G002...
  • Page 2 A WARNING indicates a potential for property damage, personal injury, or death. © 2018 - 2019 Dell Inc. or its subsidiaries. All rights reserved. Dell, EMC, and other trademarks are trademarks of Dell Inc. or its subsidiaries. Other trademarks may be trademarks of their respective owners.

  • Page 3: Table Of Contents

    Contents 1 Working on your computer......................7 Safety instructions.................................7 Before working inside your computer..........................7 Turning off your computer..............................8 Turning off your — Windows............................8 Turning off your computer — Windows 7........................8 After working inside your computer............................ 8 2 Disassembly and reassembly......................9 Recommended tools................................9 Screw size list..................................
  • Page 4 Coin-cell battery.................................. 26 Removing the coin cell battery............................ 26 Installing the coin cell battery............................26 Power button board................................27 Removing the power button board..........................27 Installing the power button board..........................28 Heat sink ....................................28 Removing the heat sink ............................... 28 Installing the heat sink ..............................29 System fan...................................
  • Page 5 Chipsets....................................49 Downloading the chipset driver........................... 49 Identifying the chipset in Device Manager on Windows 10..................49 Identifying chipset in Device Manager on Windows 8....................49 Identifying chipset in Device Manager on Windows 7....................50 Intel chipset drivers............................... 50 Graphics card..................................51 Intel HD Graphics drivers...............................51 Intel HD Graphics 520..............................52 Display options..................................
  • Page 6 Running the ePSA Diagnostics............................73 6 Technical specifications......................74 7 Contacting Dell...........................79 Contents...

  • Page 7: Working On Your Computer

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.

  • Page 8: Turning Off Your Computer

    CAUTION: To avoid damage to the computer, use only the battery designed for this particular Dell computer. Do not use batteries designed for other Dell computers. 1. Connect any external devices, such as a port replicator or media base, and replace any cards, such as an ExpressCard.

  • Page 9: Disassembly And Reassembly

    Disassembly and reassembly Recommended tools The procedures in this document require the following tools: • Phillips #0 screwdriver • Phillips #1 screwdriver • Small plastic scribe Screw size list Table 1. Vostro 14–3468 screw size list M2L3 M2.5L2.5 M2L2(Big M2L2(Big Component M2L2.5 M2L5...

  • Page 10: Chassis View

    Chassis view Front open view 1. Camera 2. Camera-status light 3. Microphone 4. LCD panel 5. Power and battery-status light/ Hard-drive activity light Disassembly and reassembly...

  • Page 11: Left View

    Left view 1. Power connector 2. Network connector (No LED indicator) 3. VGA connector 4. HDMI 1.4 connector 5. USB 3.1 Gen 1 connector 6. USB 3.1 Gen 1 connector Disassembly and reassembly...

  • Page 12: Palm Rest View

    Palm rest view 1. Power button 2. Keyboard 3. Fingerprint reader 4. Palm rest 5. Touchpad Right view Disassembly and reassembly...

  • Page 13: Battery

    1. SD card reader 2. Universal audio port 3. USB 2.0 connector 4. Optical drive 5. Security cable slot Battery Removing the battery 1. Follow the procedure in Before working inside your computer. 2. To remove the battery: a) Slide the release latch to release the battery [1]. b) Remove the battery from the computer [2].

  • Page 14: Optical Drive

    Optical drive Removing the optical drive 1. Follow the procedure in Before working inside your computer. 2. Remove the battery. 3. To remove the optical drive: a) Remove the two M2L3 screws that secure the optical drive to the computer [1]. b) Using a plastic scribe, push the tab in the direction of the arrow indicated on the chassis.

  • Page 15: Installing The Optical Drive Bracket

    Installing the optical drive bracket 1. Install the optical drive bracket. 2. Tighten the single M2L2(Big head05) screw to secure the optical drive bracket. 3. Install the: optical drive battery 4. Follow the procedure in After working inside your computer. Installing the optical drive 1.
  • Page 16 4. To remove the keyboard cable: a) Disconnect the keyboard cable from the system board. b) Remove the keyboard from the computer. Disassembly and reassembly...

  • Page 17: Installing The Keyboard

    Installing the keyboard 1. Connect the keyboard cable to the connector on the system board. 2. Slide the keyboard to align it with the tabs. 3. Press along the top edges to lock the keyboard in place. 4. Install the battery. 5.
  • Page 18 4. Flip the computer and remove the screws (3 screws - M2L2; 2 screws- M2L2; 8 screws - M2.5L8) that secure the base cover to the computer [1, 2, 3]. Disassembly and reassembly...
  • Page 19 5. To remove the base cover: a) Use a scribe to pry the edges of the base cover [1]. b) Lift the base cover and remove it from the computer [2]. Disassembly and reassembly...

  • Page 20: Installing The Base Cover

    Installing the base cover 1. Align the base cover with the screw holders on the computer. 2. Press the edges of the cover until it clicks into place. 3. Tighten the ( 8 screws - M2.5L8; 3 screws - M2L2; 2 screws- M2L2) screws to secure the base cover to the computer. 4.

  • Page 21: Removing The Hard Drive From The Hard Drive Bracket

    3. To remove the hard drive assembly: a) Disconnect the hard drive cable from the connector on the system board [1]. b) Remove the two M2L3 screws that secure the hard drive assembly to the computer [2]. c) Lift the hard drive assembly away from the computer [3]. Removing the hard drive from the hard drive bracket 1.

  • Page 22: Installing The Hard Drive Into The Hard Drive Bracket

    Installing the hard drive into the hard drive bracket 1. Align the screw holders and insert the hard drive into the hard drive bracket. 2. Tighten the four M3L3 screws to secure the hard drive to the hard drive bracket. 3.

  • Page 23: Installing The Fingerprint Reader

    I/O board 3. To remove the fingerprint reader: a) Disconnect the fingerprint reader from the connector on the system board [1]. b) Remove the single M2L2.5 screw that secures the hard drive assembly to the computer [2, 3]. c) Lift the fingerprint reader board away from the computer [4]. Installing the fingerprint reader 1.

  • Page 24: Wlan Card

    WLAN card Removing the WLAN card 1. Follow the procedure in Before working inside your computer. 2. Remove the: battery optical drive keyboard base cover 3. To remove the WLAN card: a) Remove the single M2L3 screw that secures the tab to the WLAN card [1]. b) Lift the tab that secures the WLAN card [2].

  • Page 25: Memory Modules

    keyboard optical drive battery 5. Follow the procedure in After working inside your computer. Memory modules Removing the memory module 1. Follow the procedure in Before working inside your computer. 2. Remove the: battery optical drive keyboard base cover 3. To remove memory module: a) Pull the clips securing the memory module until the memory module pops up [1].

  • Page 26: Coin-Cell Battery

    3. Install the: base cover keyboard optical drive battery 4. Follow the procedures in After working inside your computer. Coin-cell battery Removing the coin cell battery 1. Follow the procedure in Before working inside your computer. 2. Remove the: battery optical drive keyboard base cover...

  • Page 27: Power Button Board

    3. Install the: battery keyboard optical drive battery 4. Follow the procedures in After working inside your computer. Power button board Removing the power button board 1. Follow the procedure in Before working inside your computer. 2. Remove the: battery optical drive keyboard base cover...

  • Page 28: Installing The Power Button Board

    Installing the power button board 1. Place the button board on the chassis. 2. Affix the tape that holds the power button board. 3. Affix the system board cable to the chassis. 4. Place the power button board and tighten the single [M2L2(Big head07)] screw. 5.

  • Page 29: Installing The Heat Sink

    Installing the heat sink 1. Align the screws on the heat sink with the screw holders on the system board. 2. Tighten the four captive screws to secure it to the system board. NOTE: Secure the screws in the order of the callout numbers [1, 2, 3, 4]. 3.

  • Page 30: Installing The System Fan

    Installing the system fan 1. Align the system fan on the chassis. 2. Secure the system fan to the computer by tightening the two M2L5 screws. 3. Connect the system fan connector cable to the system board connector. 4. Install the: base cover keyboard optical drive...

  • Page 31: Installing The Speakers

    a) Disconnect the speaker cable from the computer [1]. b) Remove the speakers from the computer [2]. Installing the speakers 1. Place the speakers into the slots on the computer. 2. Connect the speaker cable to the system board. 3. Install the: base cover keyboard optical drive...
  • Page 32 a) fingerprint reader connector [1] b) power button board connector [2] c) remove the adhesive tape [3] d) lift the locking tab and disconnect the eDP connector [4] e) touchpad connector [5] f) speaker [6] g) I/O connector [7] h) hard drive connector [8] 4.
  • Page 33 5. Flip the system board. 6. To remove the system board: a) Peel the adhesive tape [1]. b) Unlock the tab and disconnect the power cable [2]. c) Remove the system board from the computer. Disassembly and reassembly...

  • Page 34: Installing The System Board

    Installing the system board 1. Connect the power cable cable. 2. Affix the adhesive tape. 3. Flip the system board. 4. Align the system board with the screw holders on the computer. 5. Tighten the single M2L3 screw to secure the system board to the computer. 6.

  • Page 35: Input-Output Board

    Input-Output board Removing the Input-Output board 1. Follow the procedure in Before working inside your computer. 2. Remove the: battery optical drive keyboard base cover hard drive assembly 3. To remove the Input/Output board (I/O board): a) Disconnect the I/O board cable [1]. b) Lift and remove the I/O board from the computer [2].

  • Page 36: Power Connector Port

    optical drive battery 4. Follow the procedure in After working inside your computer. Power connector port Removing the power connector 1. Follow the procedure in Before working inside your computer. 2. Remove the: battery optical drive keyboard base cover hard drive assembly WLAN card memory module heat sink...

  • Page 37: Display Assembly

    2. Secure the power connector to the computer by using the single [ M2x2 (Big head 07)] screw. 3. Install the: system board system fan WLAN Card memory module heat sink hard drive assembly base cover keyboard optical drive battery 4.
  • Page 38 4. Flip the computer. 5. To remove the display assembly: NOTE: Place the chassis on the edge of a table with the display facing down. a) Remove the three M2.5L8 screws that secure the display hinge to the computer [1]. Disassembly and reassembly...

  • Page 39: Installing The Display Assembly

    CAUTION: Practice caution when handling the LCD HUD by supporting it with one hand, while working on the hinges. b) Lift and remove the display assembly [2]. Installing the display assembly 1. Align the display assembly with the chassis. 2. Connect the eDP cable to the connector on the system board and lock the locking tab. 3.

  • Page 40: Display Bezel

    Display bezel Removing the display bezel 1. Follow the procedure in Before working inside your computer. 2. Remove the: battery optical drive keyboard base cover WLAN card display assembly 3. To disconnect the display bezel: a) Use a plastic scribe to release the tabs on the edges to release the display bezel from the display assembly. b) Remove the display bezel display assembly.

  • Page 41: Camera

    Camera Removing the camera 1. Follow the procedure in Before working inside your computer. 2. Remove the: battery optical drive keyboard base cover WLAN card display assembly display bezel 3. To remove the camera: a) Disconnect the camera cable from the camera [1]. b) Remove the camera from the display assembly [2].

  • Page 42: Display Panel

    battery 4. Follow the procedure in After working inside your computer. Display panel Removing the display panel 1. Follow the procedure in Before working inside your computer. 2. Remove the: battery optical drive keyboard base cover WLAN card display assembly display bezel 3.

  • Page 43: Installing The Display Panel

    Installing the display panel 1. Connect the eDP cable to the display panel. 2. Affix the tape to secure the display cable. 3. Place the display panel on the display assembly. 4. Tighten the M2.5L8 screws to secure the display panel to the display assembly. 5.

  • Page 44: Installing The Display Hinges

    display bezel display panel 3. To remove the hinges: a) Remove the six M2.5L2.5 screws that secure the display hinges to the display assembly [1]. b) Remove the display hinges [2]. Installing the display hinges 1. Tighten the six M2.5L2.5 screws to secure the display hinges to the display assembly. 2.

  • Page 45: Installing The Palmrest

    base cover hard drive assembly fingerprint reader WLAN card memory module power button board heat sink system fan speaker I/O board power connector port system board display assembly NOTE: The component you are left with is the palmrest. Installing the palmrest 1.
  • Page 46 base cover keyboard optical drive battery 3. Follow the procedure in After working inside your computer. Disassembly and reassembly...

  • Page 47: Technology And Components

    Technology and components Processors This laptop is shipped with Intel 6th generation processor: • Intel Celeron • Intel i5 series NOTE: The clock speed and performance varies depending on the workload and other variables. Identifying processors in Windows 10 1. Tap Search the Web and Windows. 2.

  • Page 48: Verifying The Processor Usage In Task Manager

    2. Select Processor. The basic information of the processor is displayed. Verifying the processor usage in Task Manager 1. Press and hold the taskbar. 2. Select Start Task Manager. The Windows Task Manager window is displayed. 3. Click the Performance tab in the Windows Task Manager window. The processor performance details are displayed.

  • Page 49: Chipsets

    All laptops communicate with the CPU through the chipset. This laptop is shipped with the Intel 100 Series chipset. Downloading the chipset driver 1. Turn on the laptop. 2. Go to Dell.com/support. 3. Click Product Support, enter the Service Tag of your laptop, and then click Submit. NOTE: If you do not have the Service Tag, use the autodetect feature or manually browse for your laptop model.

  • Page 50: Identifying Chipset In Device Manager On Windows 7

    Identifying chipset in Device Manager on Windows 7 1. Click Start → Control Panel → Device Manager. 2. Expand System Devices and search for the chipset. Intel chipset drivers Verify if the Intel chipset drivers are already installed in the laptop. Technology and components...

  • Page 51: Graphics Card

    Table 2. Intel chipset drivers Before installation After installation Graphics card This laptop is shipped with the Intel HD Graphics 520 graphics chipset. Intel HD Graphics drivers Verify if the Intel HD Graphics drivers are already installed in the laptop. Table 3.

  • Page 52: Intel Hd Graphics 520

    Intel HD Graphics 520 The Intel HD Graphics 520 (GT2) is an integrated graphics unit, which can be found in various ULV (Ultra Low Voltage) processors of the Skylake generation. This GT2 version of the Skylake GPU offers 24 Execution Units (EUs) clocked at up to 1050 MHz (depending on the CPU model).

  • Page 53: Display Options

    Specification Intel HD Graphics 520 DirectX DirectX 12 (FL 12_1) Max. Displays Supported Up to 3 DP 1.2/eDP 1.3 max. resolution 3840 x 2160 @ 60 Hz HDMI max. resolution 3840 x 2160 @ 30 Hz Display options This laptop has a 14– inch HD with 1366 x 768 pixels resolution (maximum). Identifying the display adapter 1.

  • Page 54: Downloading Drivers

    Downloading drivers 1. Turn on the laptop. 2. Go to Dell.com/support. 3. Click Product Support, enter the Service Tag of your laptop, and then click Submit. NOTE: If you do not have the Service Tag, use the auto detect feature or manually browse for your laptop model.

  • Page 55: Adjusting Brightness In Windows 7

    Adjusting brightness in Windows 7 To enable or disable automatic screen brightness adjustment: 1. Click Start → Control Panel → Display. 2. Use the Adjust brightness slider to enable or disable automatic-brightness adjustment. NOTE: You can also use the Brightness level slider to adjust the brightness manually. Cleaning the display 1.

  • Page 56: Identifying The Hard Drive In Windows 8

    Entering BIOS setup 1. Turn on or restart your laptop. 2. When the Dell logo appears, perform one of the following actions to enter the BIOS setup program: • With keyboard — Tap F2 until the Entering BIOS setup message appears. To enter the Boot selection menu, tap F12.

  • Page 57: Usb Features

    USB features Universal Serial Bus, or USB, was introduced in 1996. It dramatically simplified the connection between host computers and peripheral devices like mice, keyboards, external drivers, and printers. Let's take a quick look on the USB evolution referencing to the table below. Table 5.
  • Page 58 With today's ever increasing demands placed on data transfers with high-definition video content, terabyte storage devices, high megapixel count digital cameras etc., USB 2.0 may not be fast enough. Furthermore, no USB 2.0 connection could ever come close to the 480Mbps theoretical maximum throughput, making data transfer at around 320Mbps (40MB/s) —...

  • Page 59: Hdmi 1.4

    HDMI 1.4 This topic explains the HDMI 1.4 and its features along with the advantages. HDMI (High-Definition Multimedia Interface) is an industry-supported, uncompressed, all-digital audio/video interface. HDMI provides an interface between any compatible digital audio/video source, such as a DVD player, or A/V receiver and a compatible digital audio and/or video monitor, such as a digital TV (DTV).

  • Page 60: Camera Features

    reaches 25% of full capacity (e.g. 75% of the portable's battery charge is used up). Camera features This laptop comes with front-facing camera with the image resolution of 1280 x 720 (maximum). Identifying the camera in Device Manager on Windows 10 1.

  • Page 61: Starting The Camera

    Starting the camera To start the camera, open an application that uses the camera. For instance, if you tap the Dell webcam central software or the Skype software that is shipped with the laptop, the camera turns on. Similarly, if you are chatting on the internet and the application requests to access the webcam, the webcam turns on.

  • Page 62: Memory Features

    With keyboard — Press F2. • Without keyboard — Press and hold the Volume Up button when the Dell logo is displayed on the screen. When the F12 boot selection menu is displayed, select Diagnostics from the boot menu, and press Enter.
  • Page 63 Table 6. Realtek HD audio drivers Before installation After installation Technology and components...

  • Page 64: System Setup

    Boot Sequence allows you to bypass the System Setup–defined boot device order and boot directly to a specific device (for example: optical drive or hard drive). During the Power-on Self Test (POST), when the Dell logo appears, you can: •...

  • Page 65: System Setup Options

    Keys Navigation Moves to the previous page until you view the main screen. Pressing Esc in the main screen displays a message that prompts you to save any unsaved changes and restarts the system. System setup options NOTE: Depending on the computer and its installed devices, the items listed in this section may or may not appear. Table 7.
  • Page 66 Option Description SMART Reporting This field controls whether hard drive errors for integrated drives are reported during system startup. This technology is part of the SMART (Self-Monitoring Analysis and Reporting Technology) specification. This option is disabled by default. • Enable SMART Reporting USB Configuration This field configures the integrated USB controller.
  • Page 67 Option Description Strong Password Allows you to enforce the option to always set strong passwords. Default Setting: Enable Strong Password is not selected. NOTE: If Strong Password is enabled, Admin and System passwords must contain at least one uppercase character, one lowercase character and be at least 8 characters long.
  • Page 68 Table 11. Secure Boot Option Description Secure Boot Enable This option enables or disables the Secure Boot Feature. • Disabled • Enabled Default Setting: The option is disabled. Expert Key Management Allows you to manipulate the security key databases only if the system is in Custom Mode. The Enable Custom Mode option is disabled by default.
  • Page 69 Option Description Default Setting: The option is enabled. C States Control Allows you to enable or disable the additional processor sleep states. • C states Default Setting: The option is enabled. Intel TurboBoost Allows you to enable or disable the Intel TurboBoost mode of the processor. •...
  • Page 70 Table 15. POST Behavior Option Description Adapter Warnings Allows you to enable or disable the system setup (BIOS) warning messages when you use certain power adapters. Default Setting: Enable Adapter Warnings Fn Lock Option Allows the hot key combination <Fn> +<Esc> toggle the primary behavior of F1–F12, between the standard and secondary functions.

  • Page 71: Updating The Bios In Windows

    If BitLocker is enabled, it must be suspended prior to updating the system BIOS, and then re-enabled after the BIOS update is completed. 1. Restart the computer. 2. Go to Dell.com/support. • Enter the Service Tag or Express Service Code and click Submit.

  • Page 72: System And Setup Password

    System and setup password Table 21. System and setup password Password type Description System password Password that you must enter to log on to your system. Setup password Password that you must enter to access and make changes to the BIOS settings of your computer.

  • Page 73: Enhanced Pre-Boot System Assessment - Epsa Diagnostics

    Invoke diagnostics boot by either of the methods that are suggested below: 1. Power on the computer. 2. As the computer boots, press the F12 key when the Dell logo is displayed. 3. In the boot menu screen, use Up/Down arrow key to select the Diagnostics option and then press Enter.

  • Page 74: Technical Specifications

    Technical specifications NOTE: Offerings may vary by region. For more information regarding the configuration of your computer in: • Windows 10, click or tap Start > Settings > System > About. • Windows 8.1 and Windows 8, from the charms sidebar, click or tap Settings > Change PC settings. In the PC Settings window, select PC and devices >...
  • Page 75 Table 26. Audio specifications Feature Specification Type Two channels high-definition audio Controller Realtek ALC3246 with Waves MaxxAudio Stereo conversion 24-bit (analog-to-digital and digital-to-analog) Interface Intel HDA bus Speakers 2 x 2 W Volume controls Program menu and keyboard media-control keys Table 27.
  • Page 76 Table 31. Display specifications Feature Specification Type 14.0 inches HD (non-touch) Dimensions: Height 320.90 mm (12.63 inches) Diagonal 355.00 mm (14.00 inches) Width 205.60 mm (8.09 inches) Active area (X/Y) 320.90 mm x 205.60 mm (12.63 inches x 8.09 inches) Maximum resolution 1366 x 768 pixels Maximum brightness...
  • Page 77 Feature Specification Operating 0 °C to 35 °C (32 °F to 95 °F) Non-Operating –40 °C to 65 °C (–40 °F to 149 °F) Coin-cell battery 3 V CR2032 lithium ion Table 35. AC Adapter specifications Feature Specification Type 45 W 65 W Input voltage 100 V AC to 240 V AC...
  • Page 78 Feature Specification Airborne contaminant level G1 as defined by ISA-S71.04-1985 Technical specifications...

  • Page 79: Contacting Dell

    Dell product catalog. Dell provides several online and telephone-based support and service options. Availability varies by country and product, and some services may not be available in your area. To contact Dell for sales, technical support, or customer service issues: 1.

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Vostro 14 3468P76g

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