Contents 1 Working on your computer............................7 Safety instructions...............................7 Before working inside your computer........................7 Turning off your computer............................8 Turning off your computer — Windows 10.....................8 Turning off your computer — Windows 7.......................8 After working inside your computer........................8 2 Removing and installing components.......................10 Recommended tools...............................
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Installing the coin cell battery..........................28 Power button board..............................28 Removing the power button board........................28 Installing the power button board........................29 Heat sink..................................29 Removing the heat sink ............................29 Installing the heat sink ............................30 System fan..................................30 Removing the system fan..........................30 Installing the system fan............................ 31 Speaker..................................
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Verifying the processor usage in Resource Monitor................... 51 Chipsets..................................52 Downloading the chipset driver........................52 Identifying the chipset in Device Manager on Windows 10..............52 Identifying chipset in Device Manager on Windows 8................52 Identifying chipset in Device Manager on Windows 7................53 Intel chipset drivers............................
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System and setup password...........................76 Assigning a system password and setup password..................76 Deleting or changing an existing system and/or setup password............76 5 Enhanced Pre-Boot System Assessment (ePSA) diagnostics................ 78 Running the ePSA diagnostics..........................78 6 Technical specifications............................79 7 Contacting Dell..............................84 Owner's Manual...
Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.
CAUTION: To avoid damage to the computer, use only the battery designed for this particular Dell computer. Do not use batteries designed for other Dell computers. Connect any external devices, such as a port replicator or media base, and replace any cards, such as an ExpressCard.
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Connect your computer and all attached devices to their electrical outlets. Turn on your computer. Working on your computer...
Removing and installing components This section provides detailed information on how to remove or install the components from your computer. Recommended tools The procedures in this document require the following tools: • Phillips #0 screwdriver • Phillips #1 screwdriver • Small plastic scribe Screw size list Table 1.
Chassis view Front open view Camera Camera-status light Microphone LCD panel Power and battery-status light/ Hard-drive activity light Removing and installing components...
Right view Memory card reader Headset connector USB 2.0 connector Optical drive Security cable slot Battery Removing the battery Follow the procedure in Before working inside your computer. To remove the battery: Slide the release latch to unlock the battery [1]. b Remove the battery from the computer [2].
Installing the battery Insert the battery into the slot and press until it clicks into place. Follow the procedures in After working inside your computer. Optical drive Removing the optical drive Follow the procedure in Before working inside your computer. Remove the battery.
Removing the optical drive bracket Follow the procedure in Before working inside your computer. Remove the: battery optical drive To remove the optical drive from the bracket: Remove the screw that secures the optical drive bracket. b Remove the optical drive bracket from the optical drive . Removing and installing components...
Installing the optical drive bracket Install the optical drive bracket. Tighten the screw to secure the optical drive bracket. Install the: optical drive battery Follow the procedure in After working inside your computer. Installing the optical drive Insert the optical drive into the slot until it clicks into place. Tighten the screw to secure the optical drive to the computer.
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To remove the keyboard cable: Disconnect the keyboard cable from the system board. b Lift the keyboard cable to remove it from the computer. Removing and installing components...
Installing the keyboard Connect the keyboard cable to the connector on the system board. Slide the keyboard into the retention slots. Press along the top edges to lock the keyboard in place. Install the battery. Follow the procedure in After working inside your computer.
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b Remove the screws inside the palmrest [2]. Remove the screws that secure the base cover to the computer Removing and installing components...
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To remove the base cover: Pry the edges of the base cover [1]. b Lift the base cover and remove it from the computer [2]. Removing and installing components...
Installing the base cover Align the base cover with the screw holders on the computer. Press the edges of the cover until it clicks into place. Tighten the screws to secure the base cover to the computer. Turn the computer over. Open the computer and connect the optical drive connector to the system board.
optical drive keyboard base cover To remove the hard drive assembly: Disconnect the hard drive cable from the connector on the system board [1]. b Remove the screws that secure the hard drive assembly to the computer [2]. c Lift the hard drive assembly away from the computer [3]. Removing the hard drive from the hard drive bracket Follow the procedure in Before working inside your...
Installing the hard drive into the hard drive bracket Align the screw holders and insert the hard drive into the hard drive bracket. Tighten the screws to secure the hard drive to the hard drive bracket. Connect the hard drive cable connector to the hard drive. Install the: hard drive assembly base cover...
keyboard base cover To remove the WLAN card: Remove the screw that secures the tab to the WLAN card [1]. b Lift the tab that secures the WLAN card [2]. c Disconnect the WLAN cables from the connectors on the WLAN card [3]. d Remove the WLAN card from the computer [3].
Memory module Removing the memory module Follow the procedure in Before working inside your computer. Remove the: battery optical drive keyboard base cover To remove memory module: Pull the clips securing the memory module until the memory module pops up [1]. b Remove the memory module from the system board [2].
base cover keyboard optical drive battery Follow the procedures in After working inside your computer. Coin cell battery Removing the coin cell battery Follow the procedure in Before working inside your computer. Remove the: battery optical drive keyboard base cover By using a plastic scribe, lift the battery out of the battery slot.
Installing the coin cell battery Insert the coin cell battery into the battery slot. Press the battery until it clicks into place. Install the: battery keyboard optical drive battery Follow the procedures in After working inside your computer. Power button board Removing the power button board Follow the procedure in Before working inside your...
Installing the power button board Place the power button board and tighten the screw. Connect the motherboard cable to the power button board. Tighten the screws to secure it to the power button board. Install the: base cover keyboard optical drive battery Follow the procedures in After working inside your...
To remove the heat sink: Loosen the captive screws that secure the heat sink to the system board [1, 2, 3, 4]. NOTE: Loosen the screws in the order of the callout numbers [1, 2, 3, 4]. These screws are retention screws and cannot be fully removed.
battery optical drive keyboard base cover To remove the system fan: Disconnect the system fan connector cable from the system board [1]. b Remove the screws that secure the system fan to the computer [2]. c Lift and remove the system fan from the computer [3]. Installing the system fan Align the system fan on the chassis.
Speaker Removing the speakers Follow the procedure in Before working inside your computer. Remove the: battery optical drive keyboard base cover To remove the speakers: Disconnect the speaker cable [1]. b Unroute the cables speaker cable [2]. c Remove the speakers from the computer [23]. Installing the speakers Insert the tabs on the speakers into the slots on the computer.
Install the: base cover keyboard optical drive battery Follow the procedure in After working inside your computer System board Removing the system board Follow the procedure in Before working inside your computer. Remove the: battery optical drive keyboard base cover hard drive assembly WLAN card memory module...
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Lift the locking tab to disconnect the following cables power switch connector b eDP connector c i/o connector d speaker connector e touchpad connector hard drive connector Remove the screw that secures the system board to the computer [1] and lift the system board [2]. Removing and installing components...
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Turn the system board over. To remove the system board: Remove the white adhesive tape [1]. b Unlock the tab and disconnect the eDP cable [2]. c Disconnect the power cable. d Remove the system board from the computer. Removing and installing components...
Installing the system board Connect the power cable and eDP cable. Replace the white adhesive tape. Turn the system board over. Align the system board with the screw holders on the computer. Tighten the screws to secure the system board to the computer. Tighten the display hinge screw to the computer.
Follow the procedure in After working inside your computer. Input/Output(I/O) board Removing the Input/Output board Follow the procedure in Before working inside your computer. Remove the: battery optical drive keyboard base cover hard drive assembly To remove the Input/Output board (I/O board): Disconnect the I/O board cable [1].
Install the: hard drive assembly base cover keyboard optical drive battery Follow the procedure in After working inside your computer. Power connector Removing the power connector Follow the procedure in Before working inside your computer. Remove the: battery optical drive keyboard base cover hard drive assembly...
Installing the power connector Insert the power connector into the slot on the computer. Secure the power connector to the computer by using the screw. Route the power connector cable. Install the: system board coin cell battery system fan WLAN Card memory module heat sink hard drive assembly...
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Turn the computer over. To remove the display assembly Remove and lift the screws that secure the display hinge to the computer [1]. b Lift and remove the display assembly [2]. Removing and installing components...
Installing the display assembly Align the display assembly with the chassis. Route the WLAN and display assembly cables through the cable-securing tabs. Tighten the display hinges screws to secure the display assembly. Install the: WLAN Card hard drive assembly base cover keyboard optical drive battery...
battery optical drive keyboard base cover hard drive assembly WLAN card display assembly To disconnect the display bezel: By using a plastic scribe, release the tabs on the edges to release the display bezel from the display assembly. b Remove the display bezel display assembly. Installing the display bezel Place the display bezel on the display assembly.
Camera Removing the display bezel Follow the procedure in Before working inside your computer. Remove the: battery optical drive keyboard base cover hard drive assembly WLAN card display assembly display bezel To remove the camera: Disconnect the camera cable from the camera [1]. b Remove the camera from the display assembly [2].
WLAN Card hard drive assembly base cover keyboard optical drive battery Follow the procedure in After working inside your computer. Display panel Removing the display panel Follow the procedure in Before working inside your computer. Remove the: battery optical drive keyboard base cover hard drive assembly...
To disconnect the cable: Remove the tape that secures the eDP cable to the display panel [1]. b Lift the locking tab and remove the eDP cable [2]. c Remove the display panel from the computer [3]. Installing the display panel Connect the eDP cable to the display panel.
Display hinges Removing the display hinges Follow the procedure in Before working inside your computer. Remove the: battery optical drive keyboard base cover hard drive assembly WLAN card display assembly display bezel camera display panel To remove the hinges: Remove the screws that secure the display hinges to the display assembly [1]. b Remove the display hinges [2].
camera display bezel display assembly WLAN Card hard drive assembly base cover keyboard optical drive battery Follow the procedure in After working inside your computer. Palmrest Removing the palmrest Follow the procedure in Before working inside your computer. Remove the: battery optical drive keyboard...
Installing the palmrest Place the palmrest on the computer. Install the: display assembly system board system fan heat sink memory module WLAN Card hard drive assembly base cover keyboard optical drive battery Follow the procedure in After working inside your computer.
Technology and components Processors This laptop is shipped with Intel 6th generation processor: • Intel Core i7 series • Intel Celeron NOTE: The clock speed and performance varies depending on the workload and other variables. Identifying processors in Windows 10 Tap Search the Web and Windows.
The basic information of the processor is displayed. Identifying processors in Windows 7 Click Start > Control Panel > Device Manager. Select Processor. The basic information of the processor is displayed. Technology and components...
Verifying the processor usage in Task Manager Press and hold the taskbar. Select Start Task Manager. The Windows Task Manager window is displayed. Click the Performance tab in the Windows Task Manager window. The processor performance details are displayed. Verifying the processor usage in Resource Monitor Press and hold the taskbar.
All laptops communicate with the CPU through the chipset. This laptop is shipped with the Intel 100 Series chipset. Downloading the chipset driver Turn on the laptop. Go to Dell.com/support. Click Product Support, enter the Service Tag of your laptop, and then click Submit. NOTE: If you do not have the Service Tag, use the autodetect feature or manually browse for your laptop model.
Identifying chipset in Device Manager on Windows 7 Click Start → Control Panel → Device Manager. Expand System Devices and search for the chipset. Technology and components...
Intel chipset drivers Verify if the Intel chipset drivers are already installed in the laptop. Table 2. Intel chipset drivers Before installation After installation Intel HD Graphics 620 This laptop is shipped with the Intel HD Graphics 620 graphics chipset. Intel HD Graphics drivers Verify if the Intel HD Graphics drivers are already installed in the laptop.
Left arrow key (Rotate 270 degrees) Downloading drivers Turn on the laptop. Go to Dell.com/support. Click Product Support, enter the Service Tag of your laptop, and then click Submit. NOTE: If you do not have the Service Tag, use the auto detect feature or manually browse for your laptop model.
Click Drivers and Downloads. Select the operating system installed on your laptop. Scroll down the page and select the graphic driver to install. Click Download File to download the graphic driver for your laptop. After the download is complete, navigate to the folder where you saved the graphic driver file. Double-click the graphic driver file icon and follow the instructions on the screen.
Adjusting brightness in Windows 7 To enable or disable automatic screen brightness adjustment: Click Start → Control Panel → Display. Use the Adjust brightness slider to enable or disable automatic-brightness adjustment. NOTE: You can also use the Brightness level slider to adjust the brightness manually. Cleaning the display Check for any smudges or areas that has to be cleaned.
Entering BIOS setup Turn on or restart your laptop. When the Dell logo appears, perform one of the following actions to enter the BIOS setup program: • With keyboard — Tap F2 until the Entering BIOS setup message appears. To enter the Boot selection menu, tap F12.
Hard drive is listed under the System Information under the General group. USB overview The Universal Serial Bus, or well known as USB was introduced to the PC world in 1996 which dramatically simplified the connection between host computer and peripheral devices such as mice and keyboards, external hard drive or optical devices, Bluetooth and many more peripheral devices in the market.
Speed Currently, there are 3 speed modes defined by the latest USB 3.0 specification. They are Super-Speed, Hi-Speed and Full- Speed. The new SuperSpeed mode has a transfer rate of 4.8Gbps. While the specification retains Hi-Speed, and Full-Speed USB mode, commonly known as USB 2.0 and 1.1 respectively, the slower modes still operate at 480Mbps and 12Mbps respectively and are kept to maintain backward compatibility.
• USB 3.0 Solid-state Drives • USB 3.0 RAIDs • Optical Media Drives • Multimedia Devices • Networking • USB 3.0 Adapter Cards & Hubs Compatibility The good news is that USB 3.0 has been carefully planned from the start to peacefully co-exist with USB 2.0. First of all, while USB 3.0 specifies new physical connections and thus new cables to take advantage of the higher speed capability of the new protocol, the connector itself remains the same rectangular shape with the four USB 2.0 contacts in the exact same location as before.
• Automotive Connection System - New cables and connectors for automotive video systems, designed to meet the unique demands of the motoring environment while delivering true HD quality Advantages of HDMI • Quality HDMI transfers uncompressed digital audio and video for the highest, crispest image quality. •...
Starting the camera To start the camera, open an application that uses the camera. For instance, if you tap the Dell webcam central software or the Skype software that is shipped with the laptop, the camera turns on. Similarly, if you are chatting on the internet and the application requests to access the webcam, the webcam turns on.
Starting the camera app Tap or click the Windows button and select All apps. Select Camera from the apps list. If the Camera App is not available in the apps list, search for it. Technology and components...
With keyboard — Press F2. • Without keyboard — Press and hold the Volume Up button when the Dell logo is displayed on the screen. When the F12 boot selection menu is displayed, select Diagnostics from the boot menu, and press Enter.
Realtek HD audio drivers Verify if the Realtek audio drivers are already installed in the laptop. Table 5. Realtek HD audio drivers Before installation After installation Technology and components...
Boot Sequence allows you to bypass the System Setup‐defined boot device order and boot directly to a specific device (for example: optical drive or hard drive). During the Power-on Self Test (POST), when the Dell logo appears, you can: •...
Keys Navigation Down arrow Moves to the next field. Enter Selects a value in the selected field (if applicable) or follow the link in the field. Spacebar Expands or collapses a drop‐down list, if applicable. Moves to the next focus area. NOTE: For the standard graphics browser only.
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Option Description • Disabled • Enabled • Enabled w/PXE: This option is enabled by default. SATA Operation Allows you to configure the internal SATA hard-drive controller. The options are: • Disabled • AHCI: This option is enabled by default. Drives Allows you to configure the SATA drives on board.
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Table 9. Security Option Description Admin Password Allows you to set, change, or delete the administrator (admin) password. NOTE: You must set the admin password before you set the system or hard drive password. Deleting the admin password automatically deletes the system password and the hard drive password.
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Option Description • Disabled • Enabled NOTE: To upgrade or downgrade TPM1.2/2.0, download the TPM wrapper tool (software). Computrace Allows you to activate or disable the optional Computrace software The options are: • Deactivate • Disable • Activate NOTE: The Activate and Disable options will permanently activate or disable the feature and no further changes will be allowed.
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Table 11. Intel Software Guard Extensions screen options Option Description Intel SGX Enable This field specifies you to provide a secured environment for running code/storing sensitive information in the context of the main OS. The options are: • Disabled • Enabled Default setting: Disabled Enclave Memory Size...
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Table 13. Power Management Option Description AC Behavior Allows you to enable or disable the computer from turning on automatically when an AC adapter is connected. Default Setting: Wake on AC is not selected. Auto On Time Allows you to set the time at which the computer must turn on automatically. The options are: •...
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Option Description • Lock Mode Enable/Secondary Fastboot Allows you to speed up the boot process by bypassing some of the compatibility steps. The options are: • Minimal • Thorough (default) • Auto Numlock Enable Allows you to enable the Numlock option when the computer boots. Enable Network. This option is enabled by default.
It is recommended to update your BIOS (System Setup), on replacing the system board or if an update is available. For laptops, ensure that your computer battery is fully charged and connected to a power outlet Restart the computer. Go to Dell.com/support. Enter the Service Tag or Express Service Code and click Submit. NOTE:...
System and setup password You can create a system password and a setup password to secure your computer. Password type Description System password Password that you must enter to log on to your system. Setup password Password that you must enter to access and make changes to the BIOS settings of your computer. CAUTION: The password features provide a basic level of security for the data on your computer.
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The System Security screen is displayed. In the System Security screen, verify that Password Status is Unlocked. Select System Password, alter or delete the existing system password and press Enter or Tab. Select Setup Password, alter or delete the existing setup password and press Enter or Tab. NOTE: If you change the System and/or Setup password, re-enter the new password when promoted.
Running the ePSA diagnostics Power-on the computer. As the computer boots, press the F12 key as the Dell logo appears. On the boot menu screen, select the Diagnostics option. The Enhanced Pre-boot System Assessment window is displayed, listing all devices detected in the computer. The diagnostics starts running the tests on all the detected devices.
Technical specifications NOTE: Offerings may vary by region. For more information regarding the configuration of your computer in: • Windows 10, click or tap Start > Settings > System > About. Table 20. System specifications Feature Specification Chipset SKL Celeron DRAM bus width 64 bits Flash EPROM...
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Feature Specification Speakers 2 x 2 W Volume controls Program menu and keyboard media-control keys Table 24. Video specifications Feature Specification Video type Video Controller: Intel HD Graphics (shared memory) Discrete AMD Radeon R5 M315 (up to 2GB DDR3) Data bus: 64 bits External display support Table 25.
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Table 28. Display specifications Feature Specification • 15.6 inches HD WLED Type Dimensions: Height 360.00 mm (14.17 inches) Diagonal 396.24 mm (15.60 inches) Width 224.3 mm (8.83 inches) Maximum resolution 1366 x 768 pixels Active area (X/Y) 344.20 mm x 193.50 mm (13.55 inches x 7.62 inches) Maximum brightness 200 nits Operating angle...
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Feature Specification Voltage 14.80 VDC Temperature range: Operating 0 °C to 35 °C (32 °F to 95 °F) Non-Operating –40 °C to 65 °C (–40 °F to 149 °F) Coin-cell battery 3 V CR2032 lithium ion Table 32. AC Adapter specifications Feature Specification Type...
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Feature Specification Storage 0 % to 95 % (non-condensing) Altitude (maximum): –15.2 m to 3048 m (–50 to 10,000 ft) Operating 0° to 35°C Non-Operating –15.2 m to 10,668 m (–50 ft to 35,000 ft) Airborne contaminant level G1 as defined by ISA-S71.04-1985 Technical specifications...
Dell provides several online and telephone-based support and service options. Availability varies by country and product, and some services may not be available in your area. To contact Dell for sales, technical support, or customer service issues: Go to Dell.com/support.