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Dell Inspiron 17 5000 Series Service Manual
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Dell Inspiron 17 5000 Series Service Manual

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Download this manual See also: Service Manual, Owner's Manual
Inspiron 17
5000 Series

Service Manual

Computer Model: Inspiron 17–5759
Regulatory Model: P28E
Regulatory Type: P28E004

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Table of Contents
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Summary of Contents for Dell Inspiron 17 5000 Series

  • Page 1: Service Manual

    Inspiron 17 5000 Series Service Manual Computer Model: Inspiron 17–5759 Regulatory Model: P28E Regulatory Type: P28E004...
  • Page 2 WARNING: A WARNING indicates a potential for property damage, personal injury, or death. Copyright © 2015 Dell Inc. All rights reserved. This product is protected by U.S. and international copyright and intellectual property laws. Dell and the Dell logo are trademarks ™...

  • Page 3: Table Of Contents

    Contents Before working inside your computer........10 .....................10 Before you begin ....................10 Safety instructions ..................11 Recommended tools After working inside your computer........13 Removing the battery............... 14 ......................14 Procedure Replacing the battery..............15 ......................15 Procedure Removing the base cover............16 ..................... 16 Prerequisites ......................16 Procedure...
  • Page 4 Removing the memory modules..........23 .....................23 Prerequisites ......................23 Procedure Replacing the memory modules..........25 ......................25 Procedure ....................26 Post-requisites Removing the wireless card.............27 .....................27 Prerequisites ......................27 Procedure Replacing the wireless card.............29 ......................29 Procedure ....................29 Post-requisites Removing the coin-cell battery..........30 ....................
  • Page 5 Removing the optical drive............37 .....................37 Prerequisites ......................37 Procedure Replacing the optical drive............. 40 ......................40 Procedure ....................40 Post-requisites Removing the computer base..........41 ..................... 41 Prerequisites ......................41 Procedure Replacing the computer base..........46 ......................46 Procedure ....................46 Post-requisites Removing the speakers............47 .....................47 Prerequisites ......................47...
  • Page 6 Removing the I/O board............53 .....................53 Prerequisites ......................53 Procedure Replacing the I/O board............55 ......................55 Procedure ....................55 Post-requisites Removing the heat-sink assembly......... 56 .....................56 Prerequisites ..............56 Procedure (discrete graphics card) ............. 57 Procedure (integrated graphics card) Replacing the heat-sink assembly......... 59 ......................
  • Page 7 Removing the power-adapter port........71 ..................... 71 Prerequisites ......................71 Procedure Replacing the power-adapter port........73 ......................73 Procedure ....................73 Post-requisites Removing the display assembly..........74 .....................74 Prerequisites ......................74 Procedure Replacing the display assembly..........77 ......................77 Procedure ....................77 Post-requisites Removing the power-button board........79 .....................79 Prerequisites ......................79...
  • Page 8 Removing the display bezel............ 86 ....................86 Prerequisites ......................86 Procedure Replacing the display bezel.............88 ......................88 Procedure ....................88 Post-requisites Removing the display panel............ 89 ....................89 Prerequisites ......................89 Procedure Replacing the display panel.............93 ......................93 Procedure ....................93 Post-requisites Removing the display hinges..........
  • Page 9 Removing the display back-cover and antenna assembly................... 104 ....................104 Prerequisites ...................... 105 Procedure Replacing the display back-cover and antenna assembly................... 106 ...................... 106 Procedure ....................106 Post-requisites Flashing the BIOS..............107 Getting help and contacting Dell.........108 ..................108 Self-help resources ....................109 Contacting Dell...

  • Page 10: Before Working Inside Your Computer

    Before working inside your computer CAUTION: To avoid damaging the components and cards, handle them by their edges and avoid touching pins and contacts. NOTE: The images in this document may differ from your computer depending on the configuration you ordered. Before you begin Save and close all open files and exit all open applications.

  • Page 11: Recommended Tools

    CAUTION: You should only perform troubleshooting and repairs as authorized or directed by the Dell technical assistance team. Damage due to servicing that is not authorized by Dell is not covered by your warranty. See the safety instructions that shipped with the product or at www.dell.com/regulatory_compliance.
  • Page 12 • Plastic scribe...

  • Page 13: After Working Inside Your Computer

    After working inside your computer CAUTION: Leaving stray or loose screws inside your computer may severely damage your computer. Replace all screws and ensure that no stray screws remain inside your computer. Connect any external devices, peripherals, and cables you removed before working on your computer.

  • Page 14: Removing The Battery

    After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/regulatory_compliance. Procedure Close the display and turn the computer over. Slide the battery-release latch to the unlocked position.

  • Page 15: Replacing The Battery

    After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/regulatory_compliance. Procedure Place the battery in the battery bay and snap the battery into place.

  • Page 16: Removing The Base Cover

    After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/regulatory_compliance. Prerequisites Remove the battery. Procedure Close the display and turn the computer over.

  • Page 17: Inspiron

    Using a plastic scribe, pry up the base cover starting from the inner edge, and lift it off the computer base. computer base screws (2) base cover plastic scribe...

  • Page 18: Replacing The Base Cover

    After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/regulatory_compliance. Procedure Slide the tabs on the base cover into the slots on the computer base and snap the base cover into place.

  • Page 19: Removing The Hard Drive

    After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/regulatory_compliance. CAUTION: Hard drives are fragile. Exercise care when handling the hard drive. CAUTION: To avoid data loss, do not remove the hard drive while the computer is in sleep or on state.
  • Page 20 Using the pull tab, lift the hard-drive assembly out of the computer base. screws (4) pull tab hard-drive assembly hard-drive cable latch Disconnect the interposer from the hard drive. hard-drive assembly interposer...
  • Page 21 Remove the screws that secure the hard-drive bracket to the hard drive. Lift the hard-drive bracket off the hard drive. screws (4) hard drive hard-drive bracket...

  • Page 22: Replacing The Hard Drive

    After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/regulatory_compliance. CAUTION: Hard drives are fragile. Exercise care when handling the hard drive. Procedure Align the screw holes on the hard-drive bracket with the screw holes on the hard drive.

  • Page 23: Removing The Memory Modules

    Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/regulatory_compliance. Prerequisites Remove the battery. Remove the base cover.
  • Page 24 Slide and remove the memory module from the memory-module slot. securing clips (2) memory module...

  • Page 25: Replacing The Memory Modules

    After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/regulatory_compliance. Procedure Align the notch on the memory module with the tab on the memory- module slot.

  • Page 26: Post-Requisites

    Slide the memory module firmly into the slot at an angle and press the memory module down until it clicks into place. NOTE: If you do not hear the click, remove the memory module and reinstall it. memory module memory-module slot notch Post-requisites Replace the...

  • Page 27: Removing The Wireless Card

    Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/regulatory_compliance. Prerequisites Remove the battery. Remove the base cover.
  • Page 28 Slide and remove the wireless card from the system board. antenna cables (2) wireless-card bracket screw wireless-card slot wireless card...

  • Page 29: Replacing The Wireless Card

    After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/regulatory_compliance. Procedure CAUTION: To avoid damage to the wireless card, do not place any cables under it.

  • Page 30: Removing The Coin-Cell Battery

    After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/regulatory_compliance. CAUTION: Removing the coin-cell battery resets the BIOS setup program’s settings to default. It is recommended that you note the BIOS setup program’s settings before removing the coin-cell battery.
  • Page 31 plastic scribe coin-cell battery coin-cell battery socket...

  • Page 32: Replacing The Coin-Cell Battery

    After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/regulatory_compliance. Procedure With the positive-side facing up, slide and snap the coin-cell battery into the coin-cell battery socket.

  • Page 33: Removing The Keyboard

    After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/regulatory_compliance. Prerequisites Remove the battery. Procedure Turn the computer over and open the display as far as possible.
  • Page 34 Using a plastic scribe, gently release the tabs that secure the keyboard to the palm-rest assembly. plastic scribe keyboard palm-rest assembly Carefully turn the keyboard over and place it on the palm-rest assembly.
  • Page 35 Lift the latches and disconnect the keyboard cable and keyboard- backlight cable (optional) from the system board. NOTE: The keyboard-backlight cable is present only if the laptop shipped with a backlit keyboard. keyboard-backlight cable latch keyboard cable keyboard Lift the keyboard, along with the cables, off the palm-rest assembly.

  • Page 36: Replacing The Keyboard

    After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/regulatory_compliance. Procedure Slide the keyboard cable and the keyboard-backlight cable (optional) into the respective connectors and press down the latches to secure the cables.

  • Page 37: Removing The Optical Drive

    Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/regulatory_compliance. Prerequisites Remove the battery. Remove the keyboard. Procedure Remove the screw that secures the optical-drive assembly to the computer base.
  • Page 38 Using a plastic scribe, push the optical-drive assembly out of the optical- drive bay. Pull the optical-drive assembly out of the optical-drive bay. optical-drive assembly palm rest plastic scribe Carefully pry the optical-drive bezel off the optical drive.
  • Page 39 Remove the screws that secure the optical-drive bracket to the optical drive. NOTE: Note the orientation of the optical-drive bracket so that you can replace it correctly. optical-drive bezel optical drive optical-drive bracket screws (2)

  • Page 40: Replacing The Optical Drive

    After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/regulatory_compliance. Procedure Align the screw holes on the optical-drive bracket with the screw holes on the optical drive.

  • Page 41: Removing The Computer Base

    Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/regulatory_compliance. Prerequisites Remove the battery. Remove the base cover.
  • Page 42 Remove the screws that secure the computer base to the palm-rest assembly. screws (4) connector latch optical-drive cable Close the display and turn the computer over. Disconnect the speaker cable from the system board. Remove the antenna cables from the routing guides on the computer base.
  • Page 43 Remove the screws that secure the computer base to the palm-rest assembly. screws (15) computer base speaker cable antenna cables (2)
  • Page 44 Using your fingertips, starting from the rear, pry the computer base off the palm-rest assembly. NOTE: Ensure the antenna cables are completely removed from the routing guides on the computer base. computer base Turn the computer base over. Remove the optical-drive interposer.
  • Page 45 10 Remove the speakers. computer base...

  • Page 46: Replacing The Computer Base

    Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/regulatory_compliance. Procedure Replace the optical-drive interposer. Replace the speakers.

  • Page 47: Removing The Speakers

    Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/regulatory_compliance. Prerequisites Remove the battery. Remove the base cover.
  • Page 48 Lift the speakers, along with the cable, off the computer base. computer base routing guides speaker cable speakers (2)

  • Page 49: Replacing The Speakers

    After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/regulatory_compliance. Procedure Using the alignment posts, align and place the speakers on the computer base.

  • Page 50: Removing The Optical-Drive Interposer

    Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/regulatory_compliance. Prerequisites Remove the battery. Remove the base cover.
  • Page 51 computer base tabs (2) optical-drive interposer...

  • Page 52: Replacing The Optical-Drive Interposer

    After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/regulatory_compliance. Procedure Align the optical-drive interposer with the tabs on the computer base and snap it into place.

  • Page 53: Removing The I/O Board

    Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/regulatory_compliance. Prerequisites Remove the battery. Remove the base cover.
  • Page 54 Lift the latch and disconnect the I/O-board cable from the I/O board. I/O board I/O-board cable latch screw...

  • Page 55: Replacing The I/O Board

    After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/regulatory_compliance. Procedure Slide the I/O-board cable into the I/O-board cable connector and press down the latch to secure the cable.

  • Page 56: Removing The Heat-Sink Assembly

    After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/regulatory_compliance. WARNING: The heat sink may become hot during normal operation. Allow sufficient time for the heat sink to cool before you touch it.

  • Page 57: Procedure (Integrated Graphics Card)

    Lift the heat-sink assembly off the system board. screws (3) fan cable heat-sink assembly captive screws (3) Procedure (integrated graphics card) Disconnect the fan cable from the system board. In sequential order, as indicated on the heat-sink assembly, loosen the captive screws that secure the heat-sink assembly to the system board.
  • Page 58 Lift the heat-sink assembly off the system board. fan cable heat-sink assembly captive screws (3)

  • Page 59: Replacing The Heat-Sink Assembly

    After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/regulatory_compliance. CAUTION: Incorrect alignment of the heat sink can damage the system board and processor. NOTE: The original thermal grease can be reused if the original system board and fan are reinstalled together.
  • Page 60 Replace the keyboard. Replace the wireless card. Follow the procedure from step 4 to step 6 in “Replacing the hard drive”. Replace the base cover. Replace the battery.

  • Page 61: Removing The System Board

    After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/regulatory_compliance. NOTE: Your computer’s Service Tag is stored in the system board. You must enter the Service Tag in the BIOS setup program after you replace the system board.

  • Page 62: Procedure

    Procedure Turn the computer over and open the display as far as possible. Lift the connector latches and disconnect the power-button board cable and the touchpad cable from the system board. power-button board cable touchpad cable Close the display and turn the computer over. Lift the latch and disconnect the display cable from the system board.
  • Page 63 Peel the I/O board cable off the palm-rest assembly. I/O board cable system board screw connector latch display cable Carefully lift the system board from the inner edge to release the system board from the system-board connector on the palm-rest assembly.
  • Page 64 Turn the system board over. system board palm-rest assembly Disconnect the power-adapter port cable from the system board. 10 Lift the latch and disconnect the I/O-board cable from the system board. system board power-adapter port cable I/O-board cable...
  • Page 65 11 Lift the system board off the computer base.

  • Page 66: Replacing The System Board

    After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/regulatory_compliance. NOTE: Your computer’s Service Tag is stored in the system board. You must enter the Service Tag in the BIOS setup program after you replace the system board.

  • Page 67: Post-Requisites

    Post-requisites Replace the heat-sink assembly. Replace the board. Follow the procedure from step 3 to step 8 in “Replacing the computer base”. Follow the procedure from step 4 to step 7 in “Replacing the optical drive”. Replace the keyboard. Replace the coin-cell battery.

  • Page 68: Removing The Battery-Connector Board

    Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/regulatory_compliance. Prerequisites Remove the battery. Remove the base cover.
  • Page 69 Lift the battery-connector board off the palm-rest assembly. palm-rest assembly screws (2) battery-connector board antenna cable tapes (2)

  • Page 70: Replacing The Battery-Connector Board

    After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/regulatory_compliance. Procedure Align the screw holes on the battery-connector board with the screw holes on the palm-rest assembly.

  • Page 71: Removing The Power-Adapter Port

    Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/regulatory_compliance. Prerequisites Remove the battery. Remove the base cover.
  • Page 72 Lift the power-adapter port, along with its cable, off the palm-rest assembly. screw power-adapter port power-adapter port cable routing guide tape...

  • Page 73: Replacing The Power-Adapter Port

    After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/regulatory_compliance. Procedure Slide the power-adapter port into the slot on the palm-rest assembly. Replace the screw that secures the power-adapter port to the palm-rest assembly.

  • Page 74: Removing The Display Assembly

    Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/regulatory_compliance. Prerequisites Remove the battery. Remove the base cover.
  • Page 75 Peel off the tapes that secure the antenna cables to the palm-rest assembly. antenna cables (2) routing guide tapes (5) Open the display at an angle of 90 degrees. Place the computer on the edge of a table so that the palm-rest assembly is on the table and the display assembly extends past the table edge with the display hinges facing up.
  • Page 76 Lift the display assembly off the palm-rest assembly. palm-rest assembly screws (7) display hinges (2) display assembly...

  • Page 77: Replacing The Display Assembly

    After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/regulatory_compliance. Procedure Place the palm-rest assembly at the edge of a table with the display hinges facing up.
  • Page 78 11 Replace the base cover. 12 Replace the battery.

  • Page 79: Removing The Power-Button Board

    Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/regulatory_compliance. Prerequisites Remove the battery. Remove the base cover.
  • Page 80 Lift the power-button board, along with its cable, off the palm-rest assembly. tape screw power-button board...

  • Page 81: Replacing The Power-Button Board

    After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/regulatory_compliance. Procedure Slide the power-button board under the tabs on the palm rest and align the screw hole on the power-button board with the screw hole on the palm-rest assembly.
  • Page 82 12 Replace the base cover. 13 Replace the battery.

  • Page 83: Removing The Palm-Rest Assembly

    Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/regulatory_compliance. Prerequisites Remove the battery. Remove the base cover.
  • Page 84 palm-rest assembly...

  • Page 85: Replacing The Palm-Rest Assembly

    After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/regulatory_compliance. Procedure Place the palm-rest assembly on a flat surface. Post-requisites Replace the power-button board.

  • Page 86: Removing The Display Bezel

    After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/regulatory_compliance. Prerequisites NOTE: These instructions are only applicable for laptop with non- touchscreen display.
  • Page 87 Remove the display bezel off the display back-cover. display bezel display back-cover...

  • Page 88: Replacing The Display Bezel

    After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/regulatory_compliance. Procedure NOTE: These instructions are only applicable for laptops with non- touchscreen display.

  • Page 89: Removing The Display Panel

    After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/regulatory_compliance. Prerequisites NOTE: These instructions are applicable only for laptops with a non- touch screen display.
  • Page 90 Gently lift the display panel and turn it over. screws (10) display panel display back-cover...
  • Page 91 Gently peel the display cable, then lift the latch and disconnect the display cable from the display-cable connector. display panel latch display cable tape display back-cover Lift the display panel off the display back-cover.
  • Page 92 Remove the display hinges. display panel...

  • Page 93: Replacing The Display Panel

    After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/regulatory_compliance. Procedure NOTE: These instructions are only applicable for laptop with non- touchscreen display.
  • Page 94 10 Replace the memory modules. 11 Replace the wireless card. 12 Follow the procedure from step 4 to step 6 in “Replacing the hard drive”. 13 Replace the base cover. 14 Replace the battery.

  • Page 95: Removing The Display Hinges

    After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/regulatory_compliance. Prerequisites NOTE: These instructions are applicable only for laptops with a non- touchscreen display.
  • Page 96 Lift the display hinges off the display panel. screws (6) display hinges (2) display panel...

  • Page 97: Replacing The Display Hinges

    After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/regulatory_compliance. Procedure NOTE: These instructions are only applicable for laptop with non- touchscreen display.

  • Page 98: Removing The Camera

    After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/regulatory_compliance. Prerequisites NOTE: These instructions are applicable only for laptops with a non- touchscreen display.
  • Page 99 Using a plastic scribe, gently pry the camera off the display back-cover. plastic scribe camera cable camera display back-cover...

  • Page 100: Replacing The Camera

    After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/regulatory_compliance. Procedure NOTE: These instructions are only applicable for laptop with non- touchscreen display.

  • Page 101: Removing The Display Cable

    After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/regulatory_compliance. Prerequisites NOTE: This chapter is applicable only for laptops with a non- touchscreen display.
  • Page 102 Note the display cable routing and remove the display cable from the routing guides on the display back-cover. Note the camera cable routing and remove the camera cable from the display back-cover. display cable routing guides display back-cover tape camera cable...

  • Page 103: Replacing The Display Cable

    After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/regulatory_compliance. Procedure Route the display cable through the routing guides on the display back- cover.

  • Page 104: Removing The Display Back-Cover And Antenna Assembly

    After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/regulatory_compliance. Prerequisites NOTE: These instruction are applicable only for laptops with a non- touchscreen display.

  • Page 105: Procedure

    Procedure After performing all the prerequisites, we are left with the display back-cover and antenna assembly. display back-cover and antenna assembly...

  • Page 106: Replacing The Display Back-Cover And Antenna Assembly

    After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/regulatory_compliance. Procedure Place the display back-cover and antenna assembly on a flat surface. Post-requisites...

  • Page 107: Flashing The Bios

    You may need to flash (update) the BIOS when an update is available or when you replace the system board. To flash the BIOS: Turn on the computer. Go to www.dell.com/support. Click Product Support, enter the Service Tag of your computer and click Submit.

  • Page 108: Getting Help And Contacting Dell

    Getting help and contacting Dell Self-help resources You can get information and help on Dell products and services using these self-help resources: Information about Dell products and www.dell.com services Windows 8.1 and Windows 10 Dell Help & Support app Windows 10 Get started app Windows 8.1...

  • Page 109: Contacting Dell

    Contacting Dell To contact Dell for sales, technical support, or customer service issues, see www.dell.com/contactdell. NOTE: Availability varies by country and product, and some services may not be available in your country. NOTE: If you do not have an active internet connection, you can find contact information on your purchase invoice, packing slip, bill, or Dell product catalog.

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